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Would you like to work for a leading mental health charity?
Do you want a rewarding career where you can really make a difference?
If yes, join us here at Rethink Mental Illness.
Due to exciting and rapid growth of Rethink Care Navigation Services we are looking for an experienced service coordinator to manage our Care Navigators that are based in various integrated services across the UK. Your role will be a permanent position, working full time, 35 hours per week working from home. You will need to be able to travel as occasional service visits will be required to our services across England.
Our Care Navigation service aims to ensure that people can live a full life in their community by receiving support to access appropriate housing, jobs, volunteering opportunities, meaningful and physical activities as well as support to navigate the intricacies of the benefit system. We also work to identify new carers and to make sure that the carers we identify have access to the right support that is specific for their needs.
As the Service Coordinator, you will provide operational support and supervision support to the Navigation team. As well as being the point of contact for the Service Managers and Care Navigators, you will also be a point of contact for commissioners and other statutory and non-statutory colleagues. You will develop processes and protocols to underpin new operational delivery and you will manage and promote positive working practices and relationships. You will trouble shoot operational issues and promote the service through new business development as well as quality auditing services to ensure we are delivery high standards of care.
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
In everything we do, we seek to demonstrate our values: Passion, Commitment, Openness, Hope, Expertise, Equity and Understanding. If these values resonate with you, we would love to hear from you.
What else will you be doing?
- Providing operational support for Care Navigation Services across a range of services and for new projects as they emerge.
- Completing supervisions and appraisals for Care Navigators.
- Initiating and building relationships with a wide range of stakeholders in the community to develop the service.
- Updating stakeholders regularly through a variety of means.
- Working closely with all partner organisations and statutory colleagues.
- Scoping and developing processes and protocols to support the partnership and operational delivery across a variety of projects.
- I maintain an up to date and in-depth knowledge of the health and care navigation services.
- Ensuring all staff are supported and developed through on the job coaching, individual supervision, group supervision and appraisals, identifying and promptly addressing learning and development needs.
Do you have what we are looking for?
- Empathetic and have knowledge of/an interest in community mental health provision.
- Line management experience including interviewing and recruiting.
- Experience of networking and building relationships with a wide range of people.
- Experience of delivering and developing projects/programmes.
- Experience of working in the health and wellbeing sector.
- Experience of partnership working and engaging with a diverse range of stakeholders.
What will you receive?
You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development and a range e-learning courses. You will also receive:
- Salary of £25,053.50 to £28,336.13 per annum (Incl. of London Weighting)
- Annual increments up to the top of the band
- Contributory pension scheme
- Life assurance and employee assistance programme
- 25 days annual leave rising to 30 days plus bank holidays
- Your "Rethink Day" - 1 day’s additional leave (pro rata) on your Birthday
- Eyecare vouchers
Don’t just change jobs, change lives!
Just a couple of final things,
We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this. Please be mindful that we may need to close adverts early if we receive a high volume of applications, we therefore encourage you to apply as soon as possible. If a shortened closing date has a significant impact on your ability to apply, please let us know.
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My Care My Way
My Care My Way (MCMW) is an innovative way of working with people over the age of 65 with complex needs and conditions. The person is at the centre of holistic care planning across organisations such as health, social care and the voluntary sector. This way of working is a more coordinated, consistent way of providing care for people over 65 with long term conditions in West London and requires people with commitment and passion to work with older people. My Care My Way has been created following intensive work with professionals, patients and the voluntary sector to create a model of care rooted in evidence and designed to meet local needs.
Patients are at the heart of the model, and are working in partnership with professionals, supported by a dedicated integrated care team. All involved, including the person and their carer, will design care plans together to keep the person well for as long as possible and to achieve outcomes that they identify.
My Care My Way delivers more consistent care for patients at their GP practice, within two multi-functional Integrated Care Hubs in the locality, or within their homes.
Role Summary
The Health and Social Care Assistant (HSCA) role offers an exciting opportunity to become part of the My Care My Way workforce; bringing together health and social care expertise to deliver real change for how care is delivered in West London.
The vision for this role is aspirational, in that it aims to bring together over time duties that are carried out by Health Care Assistants, Social Care Trusted Assessors, Navigators, and other disciplines. The post holder will also be equipped to provide low level mental health support. There is an emphasis on promoting independence and supporting patients to adopt self-care approaches, by linking them in with voluntary sector services based on their long term conditions, interests and preferences.
**Please note, this role may involve working some Out of Hours shifts, covering evenings and weekends**
There are currently four full-time vacancies (37.5 hours per week, Mon-Fri).
To apply:
Please email a CV and supporting statement (that addresses all the essential criteria) to our Recruitment dept. Contact details may be found on our site. CVs submitted without a supporting statement will not be considered. You may also apply via Charity Job.
Recruitment is on a rolling basis until all vacancies are filled. Interviews will be held remotely.
Age UK Kensington & Chelsea is an independent, local charity working at the heart of the community to make sure that older people’s v... Read more
The client requests no contact from agencies or media sales.
Fixed Term Contract for 12 Months
At Thames Reach we are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards of effectiveness in delivering services to vulnerable people.
This is an exciting opportunity to join a new project funded by the GLA’s Immigration Advice for Rough Sleepers Fund (IARSF).
We are recruiting a lead immigration navigator to support people sleeping rough in London to prove or obtain secure immigration status and enable them to positively move-on from the streets or temporary emergency accommodation.
You will:
- Work with existing Pan London Thames Reach services to identify eligible clients
- Contact and support vulnerable migrant clients living in London
- Identify and work closely with immigration lawyers and law centres across London
- Learn and understand the Government’s digital application process to support clients with applications for the EU Settlement Scheme (EUSS)
- Support people to prove or obtain UK immigration status
- Record support delivered and outcomes achieved
As Lead Worker you will have:
- The ability to provide a flexible and responsive service to meet the needs of rough sleepers across London.
- Excellent planning and organization skills
- Excellent communication and creative problem solving skills and be able to create options for people where these may be hard to find.
- Excellent interpersonal skills and commitment to work with rough sleepers.
- The flexibility to work some late and early shifts and weekends if required.
- The enthusiasm and ability to manage a case load of clients and be outcome focused.
- The ability to carry out assessments and oversee a multi-agency problem solving approach with people who may have a history of challenging behaviour.
- An ability to work both autonomously and within the team; ensure health and safety requirements are followed and manage risk to ensure the safety of all parties involved.
The working hours: 37.5 hours per week. Mostly regular office hours Monday-Friday with some hours outside of this as required. Your main base of work will be our Hackney office in E2 with regular travel to a number of Pan London Thames Reach’s projects.
As well as a great working environment we also offer:
- 6.5% employer pension contribution.
- Development opportunities
- 29 days annual leave plus bank holiday
- Reimbursement of the cost of annual eye test
- Season ticket/cycle loan
- Flexible Working
- EAP services
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
For more information and to apply please visit our website.