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Rethink Mental Illness
Greater London
£25053 - £28336 per annum (Incl. of London Weighting)

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Age UK Kensington & Chelsea
Kensington
£27,355 per year
Join us as a Health and Social Care Assistant, bringing together health and social care expertise to deliver real change in West London.
Page 1 of 1
Greater London
£25053 - £28336 per annum (Incl. of London Weighting)
Permanent, Full-time
Job description

Would you like to work for a leading mental health charity?

Do you want a rewarding career where you can really make a difference?

If yes, join us here at Rethink Mental Illness.

Due to exciting and rapid growth of Rethink Care Navigation Services we are looking for an experienced service coordinator to manage our Care Navigators that are based in various integrated services across the UK. Your role will be a permanent position, working full time, 35 hours per week working from home. You will need to be able to travel as occasional service visits will be required to our services across England. 

Our Care Navigation service aims to ensure that people can live a full life in their community by receiving support to access appropriate housing, jobs, volunteering opportunities, meaningful and physical activities as well as support to navigate the intricacies of the benefit system. We also work to identify new carers and to make sure that the carers we identify have access to the right support that is specific for their needs.

As the Service Coordinator, you will provide operational support and supervision support to the Navigation team.  As well as being the point of contact for the Service Managers and Care Navigators, you will also be a point of contact for commissioners and other statutory and non-statutory colleagues.  You will develop processes and protocols to underpin new operational delivery and you will manage and promote positive working practices and relationships.  You will trouble shoot operational issues and promote the service through new business development as well as quality auditing services to ensure we are delivery high standards of care. 

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

In everything we do, we seek to demonstrate our values: Passion, Commitment, Openness, Hope, Expertise, Equity and Understanding. If these values resonate with you, we would love to hear from you.

What else will you be doing?

  • Providing operational support for Care Navigation Services across a range of services and for new projects as they emerge.
  • Completing supervisions and appraisals for Care Navigators.
  • Initiating and building relationships with a wide range of stakeholders in the community to develop the service.
  • Updating stakeholders regularly through a variety of means.
  • Working closely with all partner organisations and statutory colleagues.
  • Scoping and developing processes and protocols to support the partnership and operational delivery across a variety of projects.
  • I maintain an up to date and in-depth knowledge of the health and care navigation services.
  • Ensuring all staff are supported and developed through on the job coaching, individual supervision, group supervision and appraisals, identifying and promptly addressing learning and development needs.

Do you have what we are looking for?

  • Empathetic and have knowledge of/an interest in community mental health provision.
  • Line management experience including interviewing and recruiting.
  • Experience of networking and building relationships with a wide range of people.
  • Experience of delivering and developing projects/programmes.
  • Experience of working in the health and wellbeing sector.
  • Experience of partnership working and engaging with a diverse range of stakeholders.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development and a range e-learning courses. You will also receive:  

  • Salary of £25,053.50 to £28,336.13 per annum (Incl. of London Weighting) 
  • Annual increments up to the top of the band  
  • Contributory pension scheme
  • Life assurance and employee assistance programme
  • 25 days annual leave rising to 30 days plus bank holidays  
  • Your "Rethink Day" - 1 day’s additional leave (pro rata) on your Birthday
  • Eyecare vouchers

Don’t just change jobs, change lives!

Just a couple of final things,

We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this. Please be mindful that we may need to close adverts early if we receive a high volume of applications, we therefore encourage you to apply as soon as possible. If a shortened closing date has a significant impact on your ability to apply, please let us know.

More about Rethink Mental Illness
About
Rethink Mental Illness

No matter how bad things are, we can help people severely affected by mental illness to improve their lives. We’re Rethink M... Read more

Posted on: 15 April 2021
Closing date: 14 June 2021
Tags: Support Worker
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