Network development officer jobs

Advocacy Project Manager

Join Mind in Tower Hamlets, Newham, and Redbridge as our Advocacy Project Manager to lead our Tower Hamlets Advocacy Service. You’ll oversee a skilled team, build strong partnerships, ensure contract targets are met, and embed co-production and inclusivity in everything you do.

Location: Tower Hamlets
Salary: £40,000
Hours: Full-time, 37.5 hours per week
Contract: 12 month FTC - potential to become permanent 

 

Key Responsibilities:
• Manage day-to-day operations and performance of our Tower Hamlets advocacy service.
• Ensure contract targets and KPIs are met, including monitoring and reporting.
• Supervise, support and develop advocacy staff and volunteers.
• Champion co-production and culturally sensitive service design.
• Build strong partnerships with commissioners, health, and community organisations.
• Contribute to service development and funding opportunities.

About You:
• Qualified advocate (National Advocacy Qualification).
• Experience managing advocacy or support services, preferably in mental health.
• Skilled in staff supervision, service performance, and stakeholder engagement.
• Committed to anti-racist and inclusive practices.
• Excellent communication and organisational skills.

Why join us?
We are a dynamic, inclusive charity affiliated with national Mind, committed to empowering diverse communities and transforming mental health support.

Apply now to lead with purpose and make lasting impact.
 

Closing date: Monday 28th July at 9am

Interview date: Wednesday 30th July
 

We welcome applicants from all backgrounds, especially those with lived experience.

IIED Director of People
Hybrid (within the UK) with regular travel to the London or Edinburgh office

About Us

The International Institute for Environment and Development (IIED) is a not-for-profit policy research and influence organisation, and a globally recognised force for social and environmental justice. Our mission is to build a fairer, more sustainable world, using evidence, action and influence in partnership with others. We work with an unparalleled global network to reshape policies, funding mechanisms and governance at all levels. For more than 50 years, IIED has acted alongside marginalised communities across Africa, Asia and Latin America to bring lived experience, expertise and evidence from those regions to global attention. Our people are central to this purpose, and we currently have almost 200 people across more than 16 countries, with office bases in London and Edinburgh.

As IIED navigates challenges common across the sector, the Director of People will play a pivotal role in delivering and embedding our new organisational model as well as a programme of work designed to enhance efficiency and achieve essential savings.

Shaping and leading an ambitious, people focused agenda that champions justice, equity, anti-racism, inclusion, and wellbeing, you will deliver meaningful impact across our globally connected organisation.

This is a full time (35 hours per week), permanent role, with flexibility to support work life balance. It’s an unmissable opportunity for a senior people-centred leader with a strong track record in inclusive, values–led strategy to join our mission driven organisation.

The Role

As a key member of IIED’s Strategy and Leadership Council (SLC), the Director of People will play a critical role in driving organisational transformation, embedding our values and supporting a collaborative, high performing culture across our globally distributed team. Working in partnership with leaders and teams across the Institute, the role will lead a team of dedicated Human Resources and Organisational Development professionals supporting the organisation to make progress against our ambitious strategy - Manifesto for a Thriving World.

This senior leadership position combines strategic vision with HR operational excellence. You will lead the development of people-centred strategies, workforce planning and change management initiatives that drive organisational performance and promote inclusion and wellbeing.

Other responsibilities include

-Providing strategic leadership across all areas of people and culture, aligned with IIED’s values and Manifesto
-Being a trusted advisor on all people matters
-Delivering KPIs related to people, culture, equity and wellbeing using evidence and analytics to drive continuous improvement
-Ensuring legal compliance and excellence across all People operations, including recruitment, employee relations, and reward management
-Working in partnership with the union on strategic organisational change and development

About You

To be considered as our Director of People, you will need:

-Demonstrable senior level HR leadership experience with outstanding leadership, coaching and relationship building capabilities
-A strong track record of delivering inclusive and values-led HR practices
-Proven experience leading and embedding wellbeing and diversity, equity and inclusion initiatives
-Experience supporting and embedding cultural and behavioural change within complex, ideally international, organisations
-In depth knowledge of UK employment law and HR best practices, ideally combined with knowledge of international legislative frameworks
-Successful experience of translating strategy into practice, led by people-centred design and grounded in the experience of diverse stakeholders
-A sound understanding of HR Information Systems and the use of people data/analytics

The Benefits

-Salary of £78,715-£91,102 per annum
-25 days' annual leave per year plus bank holidays and additional leave over Christmas
-7.5% employer pension contributions
-Flexible hybrid working options
-Enhanced maternity, paternity, and adoption pay
-Cycle-to-work scheme
-Employee protection scheme (life, critical illness, income protection)

Please note you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection.

Interview Process – Key Dates

Applicants are advised that the selection process for this role is expected to follow the timeline below:

-Initial discussion with the Executive Director: 21 July 2025
-First formal interviews: between 23 and 30 July 2025
-Informal meeting with the People Team: 31 July 2025
-Final stage interviews: 7 August 2025

(All interviews will be held virtually via Microsoft Teams. Please let us know if you are unavailable for any of these dates)

Closing date for applications 13th July 2025.

This role is subject to a Standard Disclosure and Barring Service (DBS) check, in line with our safeguarding and safer recruitment commitments. A criminal record will not automatically bar you from employment; any disclosed information will be considered fairly and confidentially, in accordance with our recruitment procedures and the nature of the role.

IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.

If you're ready to lead meaningful people-focused change in a dynamic, complex environment and take the next step in your career as our Director of People, we’d love to hear from you. Apply now!

Job Title: Deputy Helpline Manager

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £43,627.32 per annum (Inclusive of £3000 per annum London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week. As part of this role, you will be required to participate in an out-of-hours on call rota.

This is your opportunity to join Refuge as a Deputy Helpline Manager, to lead, plan and deliver this incredible service to ensure that it supports as many women as possible in line with Refuge’s strategic vision.

Refuge’s National Domestic Abuse Helpline provides a first point of contact and a national gateway to services across the UK for women fleeing domestic violence and other forms of violence and abuse. The helpline will be handling 144,000 calls per year, and is constantly developing and expanding the ways that women can safety reach out for support exploring technological innovation. It offers a gateway for women and children experiencing domestic abuse by providing support, signposting, referrals and information about the services available to them.

The Deputy Helpline Manager will be working as part of a management team, leading, planning and delivering the service to ensure that it supports as many women as possible in line with Refuge’s strategic vision. They will be directly responsible for a large team of helpline staff and sessional workers and will work alongside the Volunteer Coordinators to support with the recruitment, training, induction and development of a large volunteer team.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 14 July 2025

Interview Date: Week commencing 21 July 2025

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Join Mind in Tower Hamlets, Newham and Redbridge and lead a new phase of fundraising to support people living with mental health challenges. This is a brilliant opportunity to shape our community and corporate fundraising offer—creating engaging campaigns, building strong local partnerships, and generating income that transforms lives.

What You’ll Do

· Develop and deliver community fundraising campaigns and events

· Build partnerships with schools, businesses and local groups

· Grow corporate fundraising and secure sponsorship opportunities

· Recruit and support local fundraisers and volunteers

· Create engaging digital and social content to support fundraising

· Use data to track progress, impact, and supporter engagement

About You

· Proven track record in community and/or corporate fundraising (2+ years)

· Confident communicator who can build strong, lasting relationships

· Creative campaign thinker with excellent organisation skills

· Able to work independently and collaboratively with colleagues and volunteers

· Passionate about mental health and local community impact

Why Join Us?

MindTHNR is a bold, innovative local mental health charity rooted in East London. We’re committed to inclusion, lived experience, and making a lasting difference in the communities we serve.

Title: Head of Strategic Funding
Location: Gilwell Park, Chingford, London (1-2 days a week with hybrid working)
Salary: £61,273 per annum – Band H, Level 3 - Inclusive of Market Supplement and Outer London Weighting
Contract: Permanent
Hours: Full-time (35 hours per week)

About the role

At Scouts, we believe in building a brighter future for young people. Now we’re looking for a visionary fundraising leader to join our passionate team as Head of Strategic Funding, a pivotal role shaping how we secure major support from government, trusts, foundations, and high-net-worth individuals.

You’ll lead a brilliant team, nurture high-value relationships, and oversee the full funding cycle, from bold pitches to powerful partnerships. With a multi-million-pound income target, your strategic mindset, creativity, and tenacity will help unlock the resources we need to extend our reach and deepen our impact.

As our Head of Strategic Funding, the Key responsibilities are:

• Leading and evolving Scouts’ strategic funding strategy in collaboration with our Chief Fundraising Officer.
• Securing five- to seven-figure gifts from key funders.
• Managing and inspiring a high-performing team of four.
• Creating compelling proposals that speak to hearts and minds, and drive change.
• Developing innovative funding pipelines and fostering cross-organisational collaboration.
• Engaging senior stakeholders and leveraging peer networks for new opportunities.

What we are looking for in our Head of Strategic Funding:

We’re looking for a confident, collaborative, and driven professional with:

• A strong track record in securing significant funding from trusts, foundations, or government bodies.
• Experience leading high-impact fundraising teams and strategies.
• An ability to think big, communicate clearly, and influence at the highest levels.
• Financial acumen, persuasive writing, and a passion for outcomes that change young lives.

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary
• Family Friendly employer with generous family leave
• Learning and Development/training opportunities via our internal learning hub

For a full list of our benefits click .

Closing date for applications: 11:59 pm Monday 21st July 2025

1st stage interviews (Teams): Tuesday 29th July 2025 - This will consist of a 50-minute video Q&A with the panel

2nd stage interviews (in person): Wednesday 6th August 2025 – This will consist of a 60 minute in person Q&A with the panel and a short presentation.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

People land on our shores through no fault of their own, suffering the trauma of displacement. An experienced fundraiser who is looking to make an impact is what LEAH is after. We are over 42 years old and have ambitions to serve our beneficiaries into future decades. 

It is a tough fundraising climate and so we are increasing capacity by establishing a 2nd Fundraising Manager position. We want someone who is not only an experienced and successful fundraiser but also someone who is bold and brave, able to hit the ground running.

Data Operations Manager 

Contract type: Permanent – 35 hours per week 

Location: UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. 

Salary: £44,168 - £46,493 per year with excellent benefits 
 

Change starts with water. Change starts with you. 

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future. 

About WaterAid 

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. 

About the team 

The Data Operations Team sits within the wider Supporter Experience and Operations team, within the Mass Engagement Department at WaterAid. The team is responsible for enabling a high-quality supporter experience through best in class data operations, ensuring tasks are effectively managed across the team. This role leads on all aspects of data imports, Direct Debit processing and Gift Aid claims, enabling WaterAid UK to maximise its fundraising potential, ensuring compliance with financial and data regulations and maintaining high data quality standards.

About the role 

As our Data Operations Manager, you will ensure the accuracy and efficient management of data imports and core income processes such as the Direct Debit and Gift Aid claims. You will work closely with key stakeholders in Performance and Insight, Finance and Mass Engagement to drive sustainable change.

In this role, you will: 

• Manage the day-to-day data operations (including data imports, Direct Debit submissions, submitting Gift Aid claims to HMRC)
• Line Manage two Data Operations Officers, providing support, coaching and mentoring 
• Manage the workload and responsibilities of the Data Operations Team, ensuring that tasks are carried out on schedule and within agreed SLAs 
• Identify opportunities to improve efficiency and accuracy through automation or system enhancements 
• Build strong operational relationships with key stakeholders in the Data Engineering and CRM teams, as well as with WaterAid’s third party agencies, to identify areas for improvements and rapid problem fixing, particularly in relation to managing data rejects 
• Champion WaterAid’s commitment to equity, inclusion and safeguarding. 

Requirements

To be successful, you will need: 

• Excellent problem solving and communication skills 
• Strong experience of using relational database packages and working with large and complex data sets 
• Experience of leading, managing and motivating others and driving change 
• Experience of measuring and reporting on team performance against Key Performance Indicators (KPIs) 
• Experience of using SQL 
• Knowledge of BACS, Direct Debit and Gift Aid HMRC regulations 

Although not essential, we’d prefer you to have: 

• Good working knowledge of the architecture and functionality of Microsoft Dynamics 365 
• Demonstrable experience in Direct Debit and Gift Aid processing 
• Experience using Azure DevOps 

Closing date: Applications close 12:00pm UK time on 14/07/2025. Interviews are expected to take place week commencing 21/07/2025 

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
 

Can I use Artificial Intelligence (AI) technology in my application? 

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. 

Preemployment screening : To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All preemployment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UKbased roles require a basic Disclosure and Barring Service (DBS) check. 

Benefits

Our benefits: 

• 36 days’ holiday (including 8 Bank Holidays) 
• Option to buy an extra 5 days’ annual leave 
• Employer pension contribution up to 10 % 
• Flexible and hybridworking arrangements 
• Season ticket loan 
• Free annual eye tests 
• ‘Pay As You Give’ charitablegiving scheme 
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) 
• Sabbaticals 
• One paid volunteer day each year 

Our global commitment:

Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued. 

Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life. 

Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees. 

Together, we’ll change the world through water.

Join us and be part of the change !

CRM Product Manager 

Contract type: Permanent – 35 hours per week 

Location: London, United Kingdom.

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel).

60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. 
 

Salary: £57,415 - £60,436 per year with excellent benefits

Change starts with water. Change starts with you. 

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future. 

About WaterAid 

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. 

About the team 

The CRM Product Team at WaterAid UK drives data-led fundraising and campaigning by collaborating across departments to ensure our Dynamics365 CRM system meets business needs. 

About the role 

As our CRM Product Manager, you will define and deliver a visionary CRM strategy that empowers WaterAid’s fundraising success, working closely with technical teams, fundraising stakeholders, and global partners to drive sustainable change. 

In this role, you will: 

• Set and lead the CRM vision for WaterAid UK and work with international colleagues on a global CRM strategy. 
• Define and own the CRM roadmap, aligning it with strategic priorities and ensuring a well-managed product backlog and measurable outcomes. 
• Lead and develop the CRM Product team, fostering a high-performing culture and delivering a best-in-class platform for fundraising operations. 
• Act as a trusted advisor, championing CRM benefits and ensuring the platform supports income growth across key fundraising channels. 
• Champion WaterAid’s commitment to equity, inclusion and safeguarding. 

Requirements

To be successful, you will need: 

• Proven experience with Microsoft Dynamics or other enterprise CRM platforms, and a clear understanding of how CRM drives fundraising strategy. 
• Strong business and systems analysis skills, including the ability to write effective user stories and translate requirements into actionable solutions. 
• Demonstrated ability to lead and motivate teams through technology transformation, with experience in stakeholder management and navigating change. 
• Excellent communication and negotiation skills, with the ability to work across diverse cultures and manage supplier relationships and budgets effectively. 

Although not essential, we’d prefer you to have: 

• Knowledge of fundraising-specific CRM services such as GiftAid, Direct Debits, BACs, event and supporter management. 
• Experience with extract, transform and load (ETL) processes, particularly handling large batch data operations. 
• Hands-on experience developing solutions within Microsoft Dynamics CRM. 

Closing date: Applications close 12:00pm UK time on the 25th of July. Interviews are expected to take place 04 of August 2025.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. 

Preemployment screening : To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All preemployment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. 

Our benefits: 

• 36 days’ holiday (including 8 Bank Holidays) 
• Option to buy an extra 5 days’ annual leave 
• Employer pension contribution up to 10 % 
• Flexible and hybridworking arrangements 
• Season ticket loan 
• Free annual eye tests 
• Give As You Earn charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) 
• Sabbaticals 
• One paid volunteer day each year 

Our global commitment:

Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued. 

Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life. 

Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees. 

Together, we’ll change the world through water.

Join us and be part of the change !

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

We are now recruiting the team that will deliver Crisis at Christmas 2025. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.

Vacancies: We are hiring for three vacancies

Contract: Fixed Term Contact – starting 16 September 2025 until January/February 2026 (as required

Hours: 35 hours per week (some rota’d working to cover weekends and bank holidays over Christmas period)

Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - three days per week onsite. Additional days and locations across London will be required during the Christmas period when our sites are operational.

About the role

We are looking for three new Project Assistants to support the delivery of a range of services our guests need to have a safe and happy Christmas. From healthcare and catering to advice and wellbeing services such as arts and crafts and salon, our services can make a real difference. You will support with the recruitment and management of Crisis at Christmas volunteers and external partners to help deliver services, ensuring teams have all the information and equipment they need. This is a varied role including processing volunteer applications, creating comms materials, managing and communicating schedules, organising training, organising and setting up kit, ensuring our teams of specialists have the equipment and materials they need as well as getting stuck in and helping out directly once our centres open.

This is great role to kickstart your career in the charity sector, as well as in project management or events roles.

About you

To be successful in this role you will have…

• Experience of providing administrative support and general office duties in a busy events or project-based environment
• Excellent spoken and written skills to communicate effectively and confidently with a wide range of audiences
• Ability to prioritise tasks and work to tight deadlines in ambiguous or challenging situations
• Good attention to detail to ensure accuracy in tasks
• Experience of customer service and ability to deal with high volumes of enquiries via phone and email in a professional and friendly manner
• Proficient IT skills and the ability to use data in order to work effectively and collaboratively
• A positive and proactive mindset, coupled with a strong willingness to contribute to and support the success of the project

You may have experience running events or working on busy projects or have experience in a busy customer service or administration environment. You should have an interest in the charity or homelessness sector and a commitment to Crisis’ purpose and values.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 16 July 2025 23:59

Interview process: Competency-based interview + written task.

Interview date and location: Interviews will be held on the 29th – 31st July at our Canning Town office, however an online option may also be possible

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Reports to: Director of Fundraising & Communications
Closing date: 24th July (We’ll be interviewing for the role on a rolling basis until the position is filled so please apply early to avoid disappointment)

Preferred timezone: GMT -/+ 5 (for meeting purposes, but all applications welcome)

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About Climate Catalyst

Climate Catalyst is a U.S. based non-profit dedicated to galvanizing the collective power of business, investors, and civil society to influence and accelerate policy change in Asia and Europe. Our vision is a just, prosperous world in which global warming is limited to 1.5°C.

Climate Catalyst works to strengthen collaboration and mobilise new actors on pivotal climate challenges to build power and compel political leaders to act at the speed and scale needed to tackle the climate crisis. We do this by: 

• Working behind the scenes with stakeholders in Europe and Asia to identify critical climate issues where action to date has been limited and the potential for collaboration is high. 

• Bringing together renowned experts and new entrants to share ideas, and design and deliver creative campaigns that secure decisive changes in national and regional policy to deliver sectoral tipping points and secure significant emissions reductions. 

• Advising on strategy, offering grants and bringing creative communications, advocacy and business expertise to build power across the climate community and catalyse action. 

To date, we’ve used this model successfully to mobilise the business community in support of the EU Nature Restoration Law, the first legislation for peatlands protection across Europe, and spark collective action in India that led to commitment from the Ministry of Steel to develop a green steel policy. Our vision is of a just, prosperous world in which global temperature rise is limited to 1.5°C. 

 

About The Role

The overall remit of this role is to:

1. Lead prospect research and funding trends analysis, identifying strategic opportunities and informing fundraising strategy

2. Strategically map, expand, and cultivate high-value supporter networks, taking ownership of key relationships

3. Design, implement, and optimise comprehensive stakeholder engagement journeys, ensuring a high-quality donor experience

4. Support good governance in Climate Catalyst by planning and organising the work of the board, with direction from the CEO

5. Lead and manage high-level stakeholder engagement strategies, including direct engagement with members of the Strategic Council to foster sustained partnerships.

What you will do

Strategic stakeholder relationship management, engagement and mapping (70%)

• Strategically identify, research, and qualify high-net-worth individuals, foundations, and corporate prospects, developing robust pipelines for major gifts.

• Identify, cultivate, and steward significant donor relationships, focusing on securing major gifts and sustained funding. 

• Design, implement, and lead comprehensive donor cultivation and stewardship strategies, ensuring effective pipeline management and successful solicitation of significant contributions.

• Develop and execute sophisticated communication plans tailored to specific donor segments, ensuring compelling messaging and impact reporting.

• Prepare and deliver high quality briefings, proposals, and presentations for senior leadership to use in high-stakes donor meetings and engagements.

• Support the development and updating of core project materials including key messages, Q&A, response lines, briefings and presentations, tailoring messages to specific audiences, to be used across multiple channels 

• Proactively analyse philanthropic trends, competitor activities, and funding opportunities to support the Director of Fundraising & Communications in adapting Climate Catalyst’s fundraising strategy 

• With support from the Digital Communications Manager, lead the strategic utilisation and optimisation of CRM and fundraising management tools to ensure data integrity, generate actionable insights, and support reporting on fundraising performance.

Board and Strategic Council support (30%)

• Support good governance in Climate Catalyst - by developing the board workplan, organising meetings, securing inputs to these meetings, minute-taking, and ensure follow up on agreed actions (all with direction from the CEO)

• Drive and support pro-active engagement between Climate Catalyst senior staff and individual members of the Strategic Council, with direction from the CEO

• Drive and support pro-active and effective relationship management by the CEO with high-level partners and allies of Climate Catalyst, by planning, preparing and tracking engagement 

What You Would Bring

1. Experience in managing and supporting the governance functions of boards or similar high-level advisory bodies, demonstrating autonomy and initiative.

2. Demonstrated success in managing complex stakeholder relationships, including foundations, high-net-worth individuals, institutional funders, and senior advisors

3. Exceptional project management, organisational, and administrative skills with a proven ability to independently manage multiple priorities and complex workflows.

4. Demonstrated track record of independently identifying, cultivating, soliciting, and stewarding major donors or high-value foundations, resulting in significant grants or partnerships.

5. Strong understanding of philanthropic trends, fundraising best practices, and donor lifecycle management.

6. Experience with CRM systems (e.g., Hubspot, Salesforce, Raiser's Edge) for donor management, pipeline tracking, and reporting, with an ability to leverage data for strategic decision-making.

7. Experience, comfort with, and preference for working across various regions and cultures.

8. Excellent written and verbal communication skills, with the ability to craft compelling proposals, presentations, and reports for diverse audiences.

9. Ability to schedule work and deliver to tight deadlines

How You Work

• Results-driven with a strong focus on achieving fundraising targets and strategic objectives, while maintaining meticulous attention to detail.

• Collaborative leader who actively supports and champions colleagues, fostering a positive and productive team environment.

• Strategic thinker who can actively listen, synthesise complex information, and contribute to elevating the overall thinking and strategy of the team.

• Humble, with low ego and ready to roll up your sleeves

• Committed to our values of courage, collaboration, diversity and learning

Additional Information

• Currently, our main working language is English. Fluency in another language is highly valued.

• This position requires travel

• If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment tasks or otherwise participating in the interview process, please inform us of that in the relevant application section. 

Compensation + Benefits

• Pay is competitive in all hiring regions.

• The salary band for this role in USD is $70,000 - $86,000

• Benefits include: wellness stipend, professional development, co-working space coverage, generous pension contribution and more.

For more information about working with us at Climate Catalyst, including compensation and benefits, visit our website.

Diversity at Climate Catalyst

Climate Catalyst aims to design inclusive strategies to meet our objectives. We recognise that the only way to deliver on this is to build a diverse team composed of individuals with varying backgrounds, experiences, and perspectives. We encourage applicants from historically marginalised and currently underrepresented groups in the climate movement to apply.

Equal Employment Opportunities

Climate Catalyst is an equal opportunity employer and complies with all applicable employment opportunity laws prohibiting discrimination. We welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, veteran status, or any other basis protected by applicable law.

How to Apply

To apply, please upload a cover letter of no more than one page outlining interest in the role and your CV to this application page.

Local Quality Manager - National Youth Agency
 

The National Youth Agency is looking for a new Local Quality Manager to join our Youth Work Innovation & Development Team.
 
Contract: 12 months fixed term
Hours: Full-time - 37 hours per week
Salary: £44,473 per annum
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
 
About the Role
 
Responsibilities will include:

• Lead delivery of key Local Offer programmes, such as our successful Peer Review and Peer Network Programme, which are designed to support Local Authorities and organisations in meeting the needs of young people and in the case of Local Authorities meet their Statutory Duty (section 507B).
• Manage the delivery of traded services relating to Quality Standards and Organisational Development.
• Manage and regularly update both existing and new online resources related to Quality Standards, ensuring consistency and standardisation across all materials.
• Collaborate with the National Curriculum and Learning Manager to influence the youth work curriculum and share learning and insight from programmes
• Work collaboratively with the Youth Investment Fund Programme Manager to inform and develop Quality Standards.
• Work with Local Policy & Partnerships Manager and the NYA Knowledge Team to develop sector insights and to share learning and knowledge across NYA teams and the youth work sector.
• Collaborate with Local Authorities and partner organisations to promote awareness and encourage participation in NYA programmes and Quality Standards.
• Utilise NYA tools, including Customer Relationship Management (CRM) and Project Management systems, to generate timely and relevant performance and financial reports that support informed decision making and effective programme delivery. Experience of using project management platform (or similar) would be an advantage.
• Provide line-management and support to peers and officers as required.

 
Our ideal Local Quality Improvement Manager should have the following:

• Extensive experience working directly with young people across diverse settings, demonstrating a deep understanding of youth development and engagement.
• Demonstrated expertise managing youth work programmes and improving practice standards, including within Local Authority contexts.
• Proven experience in assessing youth work against established standards and implementing quality assurance processes for effective management, delivery, and evaluation.
• Comprehensive knowledge and experience in embedding best practices in youth voice, participation, and leadership within services and programmes.
• Strong understanding of the current challenges facing Local Authorities and youth sector organisations, and the implications for young people’s needs and service delivery.
• Ability to analyse complex organisational and Local Authority structures, reflect critically, and articulate clear recommendations for improvement and recognition of effective practice.
• Excellent organisational and leadership skills, with experience supporting and managing peers and officers in a collaborative environment.
• Strong interpersonal skills with the ability to motivate teams and work effectively with partners and stakeholders.
• Proven experience in project management, with a proactive, self-starting approach and a strong focus on solutions and outcomes.
• Resilient, flexible, and ambitious, with the ability to manage multiple priorities, work under pressure, and maintain high standards.
• Willingness and ability to work flexible hours, including evenings and weekends as required.
• High level of accuracy and attention to detail in all aspects of work.
• Confident in using modern Customer Relationship Management (CRM) systems, project management tools, and online learning platforms. Experience of using project management platform (or similar) would be an advantage.

 
Please refer to our Candidate Pack for more information on the role and the requirements.
 
Why Work for NYA?
 
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
 
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
 
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
 
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
 
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
 
How to Apply:
 
Please download our applicant pack to find out more about the role and requirements.
 
To apply, please submit the following via our online application platform by 11:59pm on Friday 18th July 2025:
 
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
 
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
 
We will request data for our EEDI monitoring purposes, providing this is optional.
 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
More about us
 
Discover more about the National Youth Agency and our work on our website.
 
Youth Work changes lives.
 
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
 
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
 
REF-222460

Role:  Head of Finance

Location:Hybrid (on-site 3 days per week in Sheffield)

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

We’re looking for an experienced and forward-thinking finance leader to play a central role in shaping the future of the finance team at St John Ambulance. Reporting to the Finance Director (who reports directly to the CEO), this is a high-impact position at the heart of our finance transformation journey—ideal for a self-motivated, qualified accountant who thrives on change and making an impact.

As a senior leader within the organisation, you’ll be instrumental in driving the evolution of our finance function, leading and developing a large, multi-disciplinary team. You'll bring deep expertise across a broad range of finance disciplines and be excited by the opportunity to embed best practices, streamline processes, and strengthen financial governance.

This is more than a technical role—it's a strategic leadership opportunity. You'll collaborate with senior stakeholders across the organisation and externally, using your communication and influencing skills to shape decision-making and support our charitable mission.

You’ll oversee the delivery of timely, accurate management accounts and play a key role in providing high-quality financial reporting to our Trustees and Finance Committee. You'll also take the lead on our statutory audited accounts, acting as the principal contact for both internal and external auditors.

With additional responsibility for cashflow forecasting, treasury management, tax compliance, VAT, and gift aid, this role ensures St John maintains robust financial governance. While charity sector experience is an advantage, it's your passion for making a difference and your leadership in finance that will set you apart.

About You

• Educated to degree level with a full professional accounting qualification (ACA, ACCA, or CIMA).
• Significant post-qualification experience (PQE) in senior financial accounting roles, with strong technical expertise.
• Proven track record in producing annual statutory accounts and successfully managing external audit processes.
• Extensive experience leading and developing large finance teams within complex organisations, driving performance and accountability.
• Skilled in preparing management accounts, income and expenditure reports, and cash flow forecasts to support strategic decision-making.
• Demonstrated success in finance team transformation, implementing process improvements, and enhancing financial controls.
• Experienced in stakeholder engagement at all levels, including Board reporting, and providing expert technical accounting advice to support change and excellence.

About the Role

• Lead statutory and management reporting: Oversee the production of audited statutory financial statements and timely completion of the external audit. Ensure best practice in external financial reporting and take full responsibility for the accuracy and delivery of monthly management accounts.
• Own cash flow and balance sheet management: Lead the preparation of the charity’s monthly rolling cash flow forecast and ensure full ownership of the balance sheet, including timely and accurate reconciliations.
• Strengthen financial controls and working capital: Ensure effective financial processes and controls within transactional teams to manage working capital and drive continuous improvement in financial operations.
• Oversee compliance and tax: Identify, manage and control financial risks, including tax compliance. Provide expert technical accounting advice and ensure the charity remains fully compliant in all taxation matters, including VAT and gift aid.
• Drive counter fraud and governance improvements: Act as the financial lead for the charity’s control environment and counter fraud framework. Champion improvements in fraud awareness, culture, and control.
• Manage key external relationships: Serve as the main contact for the charity’s bankers and investment managers, and act as secretary to the Finance Committee and Investment Advisory Group.
• Optimise treasury and investment performance: Lead treasury activities to maximise returns on working capital and investments, ensuring alignment with the charity’s strategic objectives.
• Develop team and performance culture: Foster a high-performing finance team through regular 1-1s, development reviews, and team meetings. Embed a strong performance management culture in line with St John Ambulance policies.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Global Canopy is a data-driven not for profit that targets the market forces destroying nature. We do this by improving transparency and accountability. We provide innovative open-access data, clear metrics, and actionable insights to leading companies, financial institutions, governments and campaigning organisations worldwide. 

About the Role

Global Canopy is seeking a motivated and adaptable Research Associate to join our growing NRF team. This role is ideal for someone with a strong research foundation in nature-related finance who is looking to build experience across a range of areas including technical analysis, engagement, and capacity-building.

As a Research Associate, you will work across multiple projects aimed at helping shift global financial flows away from nature-negative outcomes toward nature-positive ones. In this role you will:

• contribute to capacity-building initiatives that help financial institutions apply tools like ENCORE in real-world settings
• support the design and delivery of research that underpins practical tools and insights that incentivise market participants to account for nature-related risks (for example, integrating nature into financial products and services, designing transition pathways, improving the understanding and pricing of nature-related risks.)
• translate complex, technical content on nature-related finance into formats that are clear and actionable for non-specialist audiences

An initial core responsibility in this role is to support the delivery of capacity-building activities on the ENCORE tool in Colombia, Indonesia, South Africa, and Peru. This includes working closely with in-country consultants to provide technical and operational support, adapt materials to local contexts, and ensure effective implementation on the ground.
This role will report into the NRF deputy director, and will also involve supporting the NRF deputy director in her role within the ENCORE partnership and associated fundraising activities.

We are looking for someone who is comfortable working across different types of tasks and teams and who enjoys contributing to both technical work and practical engagement.

Furthermore, you will contribute to a culture of kindness, collaboration, rigour and accountability in equal measure. You will come to work with a sense of urgent mission, but one balanced by emotional intelligence. You will share our conviction that it is not just what we do that matters in our working life, but how we do it too.

Responsibilities

This role will report into and support the NRF deputy-director and work across a range of NRF projects, including the ENCORE tool.

• Responsibility for the delivery of the capacity-building components in the SECO-funded ENCORE project
• Supervise consultants/suppliers and/or manage relationships with partners who are collaborating on engagement and capacity building activities that help mainstream the use of nature-related financial tools and frameworks
• Develop and curate training materials for example to assist financial institutions in applying ENCORE
• Work closely with the Education and Learning Team in GC to translate technical content into learning offerings
• Explore and develop engagement partnerships on with various stakeholders such as scientific institutions, other IGOs and NGOs. Manage and contribute to governance of these partnerships
• Work with Global Canopy Communications team to ensure that materials for Global Canopy are aligned with organisational approaches to messaging and tone of voice
• Work with Global Canopy Senior Designer to ensure that visual assets and all materials for Global Canopy align with the organisation’s brand identity as needed
• Responsible for designing, leading and preparation of research focusing on key nature-related finance issues
• Ensure highest quality of research outputs and be part of the research teams
• Lead research partnerships on nature-related financial risks with leading scientific institutions. This will include designing governance structures of the research to include market participants as a tester community, advisory committee, or other most appropriate ways to crowd-in practice and test outputs
• Actively contribute to identification of funding opportunities and models (grants, corporate sponsorships etc.) to finance future research work
• Input into development of Global Canopy’s overall strategy and the NRF specific strategy based on area of research
• Support the NRF deputy director in her role within the ENCORE partnership by coordinating partner engagement across key areas. This will include preparation of materials prior to meetings with partners – for example, preparing materials for the ENCORE governance committee or supporting in

Requirements

To be successful in the role, these are the things that will matter the most:

• Strong interest in making technical information clear, accessible, and actionable for non-specialist audiences
• Experience conducting applied research and producing outputs for decision-making
• Solid understanding of nature-related finance concepts (nature positive, transition planning, and nature-related disclosures)
• A flexible mindset and the ability to adapt to change and adjust strategies and tasks accordingly
• An ability to navigate multi-stakeholder projects with emotional intelligence

Essential behavioural competencies:

• Highly collaborative, organised, and proactive in managing work across multiple projects and partnerships
• Confident engaging with key audiences, including financial institutions, companies, and other market actors, to understand their needs and communicate insights effectively
• Ability to give and receive feedback, with a willingness to reflect and integrate feedback
• Ability to identify opportunities to connect their work with initiatives across the wider organization
• Capacity to learn and upskill independently and integrate new knowledge and skills into day to day work

Skills and experience:

• University degree in finance and/or natural sciences
• A self-starter with an ability to design, manage and conduct complex research projects
• Experience conducting applied research with outputs designed to support real-world decision-making or research that produced analysis used outside a purely academic setting
• Demonstrated ability to translate complex topics into engaging content and practical tools
• Experience developing knowledge products and/or learning materials for non-specialist audiences
• Adept at ensuring the reliability of content through thorough fact-checking, a focus on accuracy, and consistent application of referencing to ensure integrity and credibility of all content
• Excellent written and verbal communication skills

Desirable:

• Research experience in risk quantification is an advantage
• Familiarity with the nexus between human rights and nature-related issues
• Experience from consulting or from a sustainability department in a company or as an ESG analyst in a financial institution
• Fluency in Spanish, Portuguese or French

Benefits

Salary: £29,000-35,000 full-time equivalent (This role sits within Band E on Global Canopy’s remuneration framework)

Nature of contract: Part-time (0.8 FTE), fixed-term (18 months). We are a flexible employer and welcome candidates wishing to work flexibly.

Base: Our office is in Oxford, with flexible home-working arrangements in place.

Holidays: 36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week’s leave.

Pension: Employer pension contribution of 8%.

Healthcare cashback plan: Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children. 

Group Life Assurance: Paying a lump sum of 3 times annual salary

Group Income Protection: Paying 75% of annual salary for up to 2 years (for long term sickness).

Employee Assistance Programme: which provides free, confidential advice on personal and legal matters.

Other: Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.

At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities. We are committed to reducing systemic barriers in our recruitment processes. 

Global Canopy works on issues of tropical deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. We welcome applications from people from these regions.

Global Canopy is an inclusive employer and accommodations will be made to allow anyone who requires additional support to apply for this role. Please get in touch with us if you require any additional support.

To find out more, download the recruitment pack.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Team Lead, your responsibilities would include:

• Leading a small team of Carer Support Advisers across Haringey and Waltham Forest

• Providing day-to-day support, motivation and management to ensure high-quality delivery

• Managing a caseload of more complex carer cases, delivering direct support and statutory assessments

• Supporting quality assurance, performance monitoring, and safeguarding responsibilities

• Working in partnership with local organisations to raise awareness of carers and improve services

• Supporting the Service Manager with planning, reporting and contributing to service development

About you

To be successful in this role you will need:

• Experience of leading or supervising a team, ideally in health, social care or voluntary sector settings

• Strong understanding of carers’ needs, and confidence delivering assessments and personalised support

• Excellent communication skills and the ability to build relationships with carers, colleagues and partners

• Confidence using digital tools including case management systems and Microsoft Office

• A passion for working in a values-led organisation and making a difference in people’s lives

We are looking for someone who shares our commitment to diversity, equity and inclusion, and who is motivated by working in a supportive and ambitious environment.

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview Process:

Following shortlisting, successful candidates will be contacted directly and invited to interview - Date to be confirmed.

Carers First is an Equal Opportunites Employer

Positive      Collaborative      Ambitious