New business account manager jobs
OTR is a charity committed to improving the mental health and wellbeing of the young people in Bath and North East Somerset (BANES). Our current five-year strategy seeks to strengthen the reach of OTR with those young people that need us most. We know there are barriers for young people engaging in the support they need, and that we have a responsibility to address those barriers and ensure the young people that need our support – get it.
OTR is at a pivotal moment, with significant opportunities for growth and innovation. We seek a dynamic, mission-driven leader who can balance strategic vision with hands-on engagement to be our next CEO.
With a strong foundation, a dedicated team, and an engaged board, this is a compelling leadership opportunity to shape the future for young people’s support in BANES.
As CEO, you will drive our mission of empowering young people and transforming lives and lead a values-driven, people-first organisation, ensuring our person-centred services continue to provide life-changing support to those in need.
You will be a collaborative and entrepreneurial leader with senior leadership experience in the voluntary sector. You will demonstrate expertise in strategic planning, financial oversight, and stakeholder engagement.
A key objective for our new CEO will be to lead our strategy on income generation, therefore we’re looking for someone who can bring this experience to our organisation.
This is an exciting and pivotal leadership role with opportunities to expand, build new partnerships, and strengthen collaboration across our partnerships and locality. You will embody inclusive leadership, empowering people to feel valued, respected, and able to contribute their unique perspectives and talents.
Mental health and wellbeing charity providing free, confidential, independent support to young people aged 10-25 across Bath and North East Somerset
The client requests no contact from agencies or media sales.
Philanthropy and Partnerships fundraising at Alzheimer's Research UK has grown significantly over recent years. The Directorate has a track record of soliciting seven-figure donations and winning significant corporate partnerships with well-known and well-loved brands such as Omaze, Cadbury, Warburtons, Roadchef and Dobbies.
We are now looking to build upon our success by launching a new, significant fundraising appeal. This appeal will help drive further transformational growth, from income across majors donors, trusts and foundations, and corporate partners. Ultimately, it will help us funding cutting-edge research that will bring forward the day when we can diagnose, treat and prevent dementia.
As Stewardship Officer, you will play a key role in supporting the delivery of high quality and meaningful experiences for Alzheimer’s Research UK’s major donors, charitable trusts and corporate partners. This role is a fantastic opportunity for someone looking to grow their career in fundraising donor engagement and make a real impact at the UK’s leading dementia research charity.
The Stewardship Officer will work closely with the Donor Relations Manager and wider Directorate, assisting in the development of creative, personalised communications and materials that help build long-term, impactful relationships with supporters.
You will collaborate closely with teams across the organisation, including Events, Design, and Science Communications to deliver impactful content that is designed to inspire and engage high value donors, including philanthropic individuals, trusts and foundations, and corporate partners.
Main duties and responsibilities of the role:
· Stewardship development and delivery
· Develop and deliver stewardship touchpoints across the Philanthropy and Partnerships audience, ensuring a consistent yet tailored approach.
· Identify and communicate new ideas for stewardship and engagement across the Philanthropy and Partnerships team and support on implementation.
· Produce tailored written and visual resources including donor reports, video content, email updates, brochures, invitations, and thank you cards.
· Help maintain and coordinate a schedule of planned donor communications and materials, keeping abreast of current and future organisational and sector-wide news.
· Support with the development of stewardship frameworks and bespoke supporter journeys, helping to shape meaningful experiences for a high value audience.
· Work closely with the Events team to support on the creation and delivery of high value events, ensuring suitability for a high value audience.
Relationship building
· Be an active and engaged member of the Philanthropy and Partnerships team, contributing to a positive, ambitious and collaborative working culture.
· Build strong, collaborative working relationships with colleagues across the organisation.
· Work with colleagues in teams such as Communications, Brand, Events, Design, Science Communications, and Merchandise to help create engaging and inspiring supporter content.
· Develop an in-depth understanding of the external relationships held by the Philanthropy and Partnerships team (major donors, charitable trusts, and corporate partners) to help inform stewardship.
· Attend cross-team meetings, identifying where Philanthropy and Partnerships can support other organisational activity or where activity may pose an opportunity for a high value audience.
Project management and processes
· Project manage tailored donor touchpoints from concept to delivery, collaborating with internal and external stakeholders as required to harness expertise across the organisation.
· Coordinate the production process for materials by liaising with internal teams and suppliers, ensuring timelines are met and brand guidelines are followed.
· Develop an excellent working understanding of, and follow, the required processes used by support teams for the submission and management of pieces of work.
· Keep team records up to date and accurate, including entering information into the organisation’s CRM (customer relationship management) system.
· Support the Donor Relations Manager in streamlining processes to benefit colleagues across the Directorate.
What we are looking for:
· Experience of working with donor or customer journeys and understanding the importance of providing an exceptional level of supporter or customer care.
· Excellent written communication skills and a meticulous proofreader.
· Excellent listening skills, receptive to feedback and demonstrates flexibility, curiosity and an ability to learn.
· A creative thinker with an eye for innovation and spotting opportunities to maximise our impact.
· A strong communicator with an ability to build great relationships with colleagues across a range of teams.
· A strong team player with proven experience working independently and collaboratively across internal teams and external partners.
· Strong attention to detail, sets high standards and strives for excellence.
· Highly motivated and demonstrates a proactive and positive approach to problem solving.
· Strong ethical standards and a high level of personal integrity.
· Excellent IT skills in Outlook, Word, Excel and PowerPoint.
· Excellent planning and organisational skills, with an ability to work to deadlines and prioritise workload as required.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £32,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 18th May 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You'll work closely with the founders and our amazing volunteer team to take responsibility for the day-to-day operations, and take the lead on process improvement across all operational functions.
Send less to landfill and more to a good cause
A Good Thing is a fast-growing circular economy app, making it easy for businesses to donate unwanted items to local charities. We have over 2,000 charities and 800 businesses using the platform, donating items ranging from bricks, branded umbrellas and envelopes to laptops, trainers and bamboo poles.
We are a volunteer-run, non-profit Community Interest Company (CIC) looking to hire an Operations Lead on a 6-month contract with a view to becoming our first permanent, employed member of staff.
A unique opportunity – about the role
This is a very expansive role, requiring a highly capable, dynamic, organised and self-motivated individual.
As part of this role, you will:
Manage day-to-day app activity
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Review and manage business ‘offers’ and charity ‘needs’
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Provide the first response to inbound enquiries and support questions
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Verify eligibility of new charity sign-ups
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Process premium business account purchases and renewals
Support regional volunteer teams
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Onboard and train new volunteers
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Coordinate volunteer activity across the regional teams
Support ad-hoc projects, for example:
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Assist with the introduction and adoption of new app features
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Coordinate in-person events and conferences
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Conduct research for growth and partnership initiatives
Lead operational maturity and process improvement
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Identify opportunities for automation and self-service to enable us to scale efficiently
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Identify and implement ways to scale volunteer activity
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Own the reporting of KPIs (e.g. app activity)
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Develop and maintain policies for business regulations and compliance
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Establish basic employment/HR processes (for you to become employee #1)
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Assist with and simplify bookkeeping and financial reporting
About you – who we're looking for
This is a broad and varied role of critical importance to the smooth and effective running of the charity.
Your experience:
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Entrepreneurial (ownership and development of an idea)
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Project management (formal or informal)
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Business operations (finance, HR, regulatory)
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Communications and teamwork
Your skills:
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Excellent organisation and planning skills, comfortable managing multiple competing priorities.
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Excellent digital skills, comfortable with learning new technologies.
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Excellent communicator, presenting complex information clearly in verbal and written form.
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Critical thinker, able to identify improvements to the way we work.
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Self-starter and a fast-learner.
Technology is at the heart of what we do and how we do it. You will be expected to quickly learn new technologies and drive new ways of using technology to help our small team work efficiently.
Experience with the following applications is not required, but would be an advantage:
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Google Workspace (Mail, Chat, Docs)
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Zoom, Google Hangouts
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Stripe, Xero
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Google Looker / Big Query
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The A Good Thing app, naturally!
How we work
This is a part-time role, but in order to support daily activity on the app, we require someone who can be flexible and spread their working hours across a five-day week.
We are a *fully-remote* organisation, meeting regularly on video calls and using messaging (Google Chat) day-to-day. We love to get together for events when we can.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
This is an exciting new role for hte Trust as it seeks to uplift and empower the people of Evesham in Worcestershire.
The Trust has secured funding for a new COO who will support, encourage, lead and develop the Trust into our next chapter.
We are an established Community Centre with a brilliant, dedicated and highly motivated small staff team with lots of volunteers. We have a wide range of commumity centre users, and estblished partnerships and networks. The Trustee body have recently set a new Vision and Priiorites process; and we are working with a community research body and fundraising strategy. Our new COO will work to support and develop all this towards a sustainable future.
Part of this new role will be to support one of our key projects become an independent charity in their own right; and to work on the vision for social housing/supported housing locally with linked buildings in the HIgh Street.
Further information is in the Job Pack.
About Us
The Royal College of Radiologists (RCR) is the leading membership body for doctors specializing in cancer treatment (Clinical Oncologists) and medical imaging interpretation (Radiologists). We support our members throughout their careers, enabling them to make a significant impact on patient lives.
Role Overview
As the Sales and Partnership Lead within the RCR Learning team, you will be instrumental in securing additional income for the College through sponsorship and exhibition partnerships. Your primary focus will be on achieving sales targets and delivering exceptional service to expand our network of long-term partners.
Key Responsibilities
- Achieve Income Targets: Ensure financial goals are met through effective sales strategies.
- Product Knowledge: Develop a thorough understanding of RCR’s events and offerings.
- Sales Pipeline Management: Maintain and promote opportunities for sponsorship and exhibitions.
- Market Research: Conduct competitor analysis to enhance our offers and pricing.
- Negotiation: Lead negotiations to overcome barriers and secure sales.
Requirements
- Proven Sales Experience: Demonstrated success in meeting significant income targets.
- Market Research Skills: Ability to analyze market trends and improve existing offers.
- Negotiation Expertise: Experience in managing and pricing corporate sponsorships and partnerships.
- Commercial Acumen: Strong business sense to identify and capitalize on revenue growth opportunities.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (up to 60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Are you experienced with sales or account management with a strong track record of successfully managing relationships and events?
We have an exciting opportunity for a Marketing Officer to join our growing Community Fundraising Team. You will bring a broad set of skills, including experience with promotional content, relationship management, and events.
This role is part of an exciting period of growth for the Community Fundraising team, with income increasing by over 200% over the past four years and supporter numbers rising by 165%. With a brand review and CRM migration also underway, this is an exciting time to join the MND Association!
Key Responsibilities:
- Support the delivery of community fundraising marketing activity, meeting recruitment and income targets
- Create and implement operational plans for the team including marketing and content
- Manage marketing campaigns through a mix of media from concept to delivery
- Work with digital and product teams to ensure marketing content is delivered efficiently and clearly
- Develop and manage supporter journeys across different media to ensure a consistent and engaging experience
- Keep community fundraising web pages up to date and user-friendly
- Promote and attend a variety of exciting fundraising events - including evenings and weekends
- Manage third-party relationships, including event suppliers, to support fundraising acquisition and recruitment activity
- Support budget planning and monitoring by reporting on performance and outcomes
- Maintain database records ensuring all relevant information about donors is promptly and accurately recorded
About You:
- Background in sales or account management and familiarity with campaign management ideally within fundraising
- Organises with the ability to manage multiple projects and shifting priorities and working to tight deadlines
- Experienced in creating and improving systems and procedures
- Able to produce compelling visual content to support campaigns
- Clear and confident communicator across different formats
- Comfortable working with people from a range of backgrounds and experiences
- Able to research, analyse and interpret data to make informed decision making
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week, with flexibility to attend more regularly in line with organisation needs. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience in fundraising or sales/account management background.
- Experience of working to targets.
- Experience of devising, implementing and monitoring systems and procedures.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The client requests no contact from agencies or media sales.
We are the Mayor’s Fund for London (MFL), a charity that champions opportunities for young Londoners facing the biggest barriers.
As the Director of Finance, you'll be a key senior leader, reporting to the CEO. You'll manage and develop our charity's finances and governance, ensuring robust systems to maximise the impact of our funds. You'll be part of the Senior Management Team, supporting the CEO and Trustees in delivering our mission.
Key Responsibilities:
- Lead the finance function, including banking, audit, payroll, and investments.
- Oversee a small finance team, including a part-time Finance Manager.
- Coordinate and facilitate the Finance Audit and Risk Committee (FAR).
- Present quarterly updates to the Board and ensure Trustees are well-informed.
- Collaborate with fundraising, governance, HR, and business operations.
Why Join Us?
- Be a pivotal part of shaping our charity's culture and values.
- Drive youth-led systemic change for young Londoners.
- Work closely with passionate leaders and dedicated team members.
- Enjoy a role that intersects with various organizational functions.
Our Ideal Candidate:
- Strong financial management and oversight skills.
- Experience in charity finance and governance.
- Excellent leadership and team collaboration abilities.
- Commitment to our mission and values.
If you're ready to make a meaningful impact and lead our financial strategy, we want to hear from you! Join us in creating opportunities for young Londoners and shaping the future of our city.
The client requests no contact from agencies or media sales.
Operations Officer
Location: Home-based, with a minimum of every other week travel into our London Office (Islington)
Responsible to: Governance, HR and Operations Manager
Responsible for: N/A
Salary: Point 27-30, £30,116- £33,083 (a London Allowance will be applied to employees who live in London)
We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure.
Hours: 35 Hours per week
Job type: Permanent, subject to funding.
Benefits:
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Friendly and collaborative working environment
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Remote working
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25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
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Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
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Enhanced maternity, adoption and paternity pay
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Occupational sick pay depending on length of service and pro-rata for part-time employees.
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Access to Employee Assistance Programme
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Access to staff discounts
Closing date: 9th May 2025
Interviews to take place: Monday 19th May 2025. These will be held via Microsoft Teams.
About the role:
Respect is looking to expand our Operations team with this new Operations Officer role. We’re looking for someone with demonstrable experience in scheduling meetings, HR administration, and coordinating internal and external correspondence with a variety of stakeholders. You must have a strong understanding of GDPR and Microsoft packages and be able to prioritise a busy workload in a fast-changing working environment. Ideally you will have some previous experience of minute-taking as well as inventory and supply management.
About you:
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Experience of administrative support in the above areas
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Demonstrate a commitment to – and understanding of – the values, aims and objectives of Respect
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Ability to handle sensitive information, and work with discretion
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Commitment to policies that advance equity, diversity and inclusion practices
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Ability to use your own initiative as well as part of a team
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Be a problem solver, with an eye for efficiency and collaboration
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
Please visit our website for a full job description and person specification, where you can find and complete the application form and equalities monitoring form.
Please ensure that all application submissions are submitted in Word Document format only.
Successful applicants must reside in the United Kingdom.
We would particularly welcome applications from people from a wide range of backgrounds and across all protected characteristics1, particularly people from the following under-represented groups on our staff team:
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Black and minoritised people
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Deaf and disabled people
We would also warmly welcome an informal chat about the role, if you are interested but unsure whether you meet the requirements or would be suitable.
Role Purpose
This is an exceptional opportunity to join the Royal Hospital Chelsea as Assistant Director of Audience Engagement on a fixed term contract to cover maternity leave. A core focus of the role is to develop the Royal Hospital Chelsea into a national heritage destination while ensuring our community of veterans remains at the heart of everything we do.
During this fixed term contract, you will be responsible for delivering our public engagement strategy, and drive visits to, and engagement with, the Royal Hospital Chelsea’s heritage, supporting sustained and manageable footfall and increased income through public programmes, secondary spend and commercial visitor opportunities.
You will oversee the successful delivery and operation of the new Visitor Centre within the recently restored Soane Stable Yard, ensuring the visitor experience both onsite and digital is inspiring, inclusive, and impactful. You will also lead our contribution to the Chelsea Heritage Quarter, including co-delivering the annual Chelsea History Festival, working alongside key partners: the National Army Museum and Chelsea Physic Garden.
This role carries senior leadership responsibility, including line management of a talented team covering public programmes, community engagement, visitor experience, and retail. You are also responsible for managing RHC’s relationship with a café concession. You will work closely with colleagues across the Royal Hospital Chelsea and externally to grow our public reach and income potential, positioning the Royal Hospital Chelsea prominently within London’s cultural landscape and the wider heritage sector.
About You
We are looking for an inspiring, strategic leader with a proven track record in the heritage, museums, or visitor attraction sector. You will bring significant experience in audience engagement or similar roles, including at least five in a senior leadership or management capacity. You will be adept at developing and delivering public-facing programmes, and leading a high-performing, multidisciplinary team.
The successful candidate will be a creative thinker with excellent communication skills, a strong grasp of commercial opportunities, and the ability to develop inclusive strategies that attract core, target, and hard-to-reach audiences.
About Us.
The Royal Hospital Chelsea, home of the iconic Chelsea Pensioners since 1692 provides both sheltered accommodation and full nursing care for up to 300 retired British Army veterans.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews, we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home



The client requests no contact from agencies or media sales.
HOMES FOR WELLS is looking for a dynamic new Chief Executive to lead our organisation into the next phase. As a small local Housing Association in the beautiful town of Wells-next-the-Sea we house local key workers in affordable rented accommodation.
We are a Charitable Community Benefit Society, a RSL and a CLT. We have a board of volunteers and two part time staff – a Chief Executive and an Administrator.
We are seeking a new Chief Executive to be responsible for the day to day running of the organisation which currently manages around 30 properties.
The successful applicant will have housing and management experience, good IT skills and a positive outlook.
This is a 3 day a week position, but we can be flexible, and we expect you to be too. Some evenings will be required.
Salary according to experience but we will pay up to £50,000 full time equivalent.
About You
We’re looking for a dynamic person with drive, energy and enthusiasm.
You will have a track record of leading and managing and will have experience of housing associations and their governance.
You will be confident in working with local government officials, other stakeholders and tenants.
As well as an understanding of the law relating to residential tenancies you will have strong numeracy and literacy skills and experience of providing financial reports. You will be skilled and experienced in partnership working and in facilitating the best performance in others, partners and contractors alike.
You will enjoy getting the job done and be used to dealing with multiple priorities at one time as well as spotting new opportunities to raise the profile of our cause.
The Role
The role is 3 days per week ideally Tuesday, Wednesday and Thursday with some flexibility for different hours subject to proper support for the Administrator. Some evenings and weekend working will be required including monthly board meetings, HFW events and meetings at times convenient to Tenants.
The role is based at our office in Wells next the Sea and reports to the Chair.
Closing date for applications is May 11th 2025.
The client requests no contact from agencies or media sales.
The Digital Content & Creative Officer role provides support to Crimestoppers and Crimestoppers’ youth service Fearless, in creating impactful content and campaigns that empower people to speak up about crime.
You will be responsible for filming, creating, and scheduling organic and paid social media content, and as the face of Fearless’ social media platforms, feature in the content yourself. You will play a key role in shaping and driving forward Fearless’ communications strategy to ensure Fearless’ social media platforms remain relevant, engaging and supportive of Crimestoppers overall aims.
You will contribute to the development of Crimestoppers and Fearless national and regional campaign ideas, content and messaging and manage the execution and reporting of multi-channel communication activities. You will use data from campaigns, as well as insights from focus groups, to inform future projects.
Reports to: Content Editor/National Youth Project & Campaigns Manager
Location: Head Office - Hybrid
Contract: Permanent
Salary: £27,008 per/annum
Hours: Full time – 37.5 hours/week
DBS required: Yes
Please send a up to date CV and a short (no more than 2-minute) covering video, highlighting why you’re interested in this role via. the site you’re applying from or to our email address listed.
Please ensure that you have submitted your short application video in lieu of (or in addition to!) a covering letter. Your application may not be considered if you don't.
The client requests no contact from agencies or media sales.
About Gaddum
Gaddum is a mental health and carers charity supporting people of all ages. As well as providing services we act as an anchor institution to support the sustainability and development of the wider VCSE sector. Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
Our Mission
Being almost 200 years old, Gaddum has seen some of the most challenging and inequitable times in the UK’s history, and the world we are living in is still one where so many don’t have the opportunities or resources they need to achieve their aspirations. Today we continue our mission – and we will do this by supporting, influencing, and campaigning as we push for equitable health, wealth and self.
We amplify the voices of the communities we serve, and we empower individuals to overcome challenges by listening, supporting, and advocating for their needs.
We believe…
• everyone has mental health, and it is as important as physical health
• life can be hard, and everyone needs a helping hand sometimes
• everyone has a right to support, when and how they need it, and that no one should be overlooked
• in being of service by holding the whole individual at the heart of our approach and embracing solutions that lie within communities
• there is injustice in the world but both systems and society can change for the better
• we can be agents of positive change; working with others, learning from diverse lived experience, and advocating for fairness
Our Values…
…are our foundations – they are what holds us firm in uncertain times, and they are our reference point for all that we do.
We value:
Being Heard: no matter why or how someone finds their way to us, we will listen
Collaborative Curiosity: harnessing our skills, knowledge, talents and the insights of others, we create new possibilities by exploring with people
Purposeful Work: paying attention to others’ needs and voices, we channel our resources into actions and outcomes that matter to the people we serve
Meaningful Connection: treating every individual as a whole person, developing relationships through empathy and acceptance
Thoughtful Safe Services: providing clear reasons for decisions and efficient, safe and effective practices, we earn confidence and trust by focussing on quality
Role Purpose
The purpose of this role is to provide operational leadership and oversight of the Carers Manchester Volunteer Programme and support the wider development of the Volunteer Programme at Gaddum. The Volunteer Coordinator will work with Carers Manchester colleagues to ensure volunteers feel equipped and supported to use their skills and lived experience in a range of established volunteer roles.
They will also work with the team to develop and recruit volunteers for new roles that support Carers Manchester to deliver on its aims and objectives. The role will involve maintaining close working relationships with our Central Team, Health & Safety systems, and compliance responsibilities.
All staff are expected to work within all Gaddum policies and procedures. This role is subject to a basic DBS check.
The client requests no contact from agencies or media sales.
About Leeds Baby Bank
At Leeds Baby Bank our mission is to ensure no child goes without. We support families in Leeds, with children aged 0-5 years, who are experiencing poverty. We provide families with all the essentials and equipment they need for their babies and young children. This includes bed bundles, nappies and toiletries, baby baths, potties, highchairs, prams and buggies, clothes and shoes, toys and books.
Families are referred to Leeds Baby Bank by our professional referral partners. This includes midwives, health visitors and social workers. This ensures we’re helping families who are in the most need. We also run an Outreach project, where we support families in the community at four different community centres across Leeds. Here we provide signposting and advice as well as essential items for young families.
About the role
The Head of Charity will work with the board of trustees to lead the day to day running and management of Leeds Baby Bank. You will be self-motivated and enthusiastic with demonstrable leadership experience and a strategic mindset. The Head of Charity will lead a dedicated staff and volunteer team to achieve the ongoing strategic aims of Leeds Baby Bank, whilst also having the skills to support the charity through a period of ongoing change.
You will be able to think creatively, be a problem-solver, seize opportunities and create a sustainable future Leeds Baby Bank. You will have excellent communication skills, a flexible approach to managing the demands of the role, and the skills to build strong relationships with a wide variety of people including service users, staff, volunteers and supporters.
Why work for Leeds Baby Bank
With more and more families in Leeds struggling to afford the essentials for their children, the need for our charity has grown significantly. Leeds Baby Bank has been operating for over eight years and is about to take a big step in its journey. The charity is about to move into its own standalone premises, which will bring new opportunities for the charity and our beneficiaries and enable us to support even more families.
We are a friendly and dedicated team of six paid staff, over thirty volunteers and a supportive board of trustees. Together we work hard to deliver for families, in partnership with our network of referral partners. This is an exciting time to join the charity, and this role of Head of Charity provides an opportunity to make a real difference to families in need in Leeds.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
Main duties and responsibilities
- Manage the implementation of Leeds Baby Bank’s strategic plan.
- Develop and present an annual business plan and income and expenditure budget to deliver the strategic plan.
- Manage all operational activity of the charity in line with the business plan and budget, ensuring they are the central drivers of the charity’s work.
- Develop and maintain systems which monitor progress against the business plan and budget and provide regular reports to the Board of Trustees on progress against those plans.
- Create the annual Social Impact Report and share with key stakeholders and partners.
- Support the creation of the annual accounts reporting via QuickBooks.
- Ensure that the legal requirements of the Registered Charity are met and that all trustees, staff and volunteers are kept abreast of changes in relevant legislation and policy as appropriate.
- Responsible for the charity’s policies and procedures, leading on their implementation in the charity’s work and ensuring trustees, staff and volunteers are aware of their responsibilities.
- Review policies and procedures proactively and reactively as required, in line with the charity’s review procedures.
- Responsible for the charity’s day to day risk management procedures, this includes updating risk assessments, ensuring that ongoing risks are reported on and highlighting new risks to the Board of Trustees.
- Provide strong leadership, direction and management in all aspects of the charity’s work and represent the charity with stakeholders and publicly.
- Facilitate the continual development of the charity’s services by introducing new ideas, identifying new opportunities and increasing income.
The client requests no contact from agencies or media sales.
SLOW is the only charity offering weekly in person and online support groups to bereaved parents and siblings in London and across the UK.
We have a fantastic opportunity for a Fundraiser to make a difference to the lives of bereaved families. As we look to diversify our income, you will work closely with the Charity Director to grow income from Corporate Partners, Community Events, Legacies and Trusts and Grants.
Reporting Line: Charity Director
Based at: Home and occasional travel to SLOW events
Hours: 21 per week (term time only)
Based in London, SLOW (Surviving the Loss of Your World) has offered emotional and practical support for over eighteen years to bereaved families in the UK that have lost a child in any circumstances. Our unique approach to working with parents and siblings is highly regarded by our members and professionals and we are proud to have won the Queen’s Award for Voluntary Service.
Our work is centred around regular support groups for bereaved parents, adult siblings and creative workshops for bereaved younger siblings. All our groups are facilitated by trained bereaved parents or siblings. Our members regularly refer to our groups as a ‘lifeline’. Our model of bereavement support is unique and is a direct response to what bereaved parents have told us they need.
SLOW is a registered charity with an income of currently circa £185k. The charity has a stable resource base with a range of income sources – some annual, some on multi-year commitments and other funding resulting from planned and targeted approaches.
Key Responsibilities
- Under the leadership of the Charity Director, the Fundraiser will manage the day-to-day fundraising and support the Charity Director in raising funds and developing SLOW’s income to ensure financial stability. You will assist the Charity Director in achieving the annual income and suggest new revenue streams.
- Working closely with the Charity Director, you will manage, monitor and execute SLOW’s annual financial target through a variety of different revenue streams. You will be supported by SLOW’s Business Management Assistant.
- The Fundraiser is part of a small team of paid and voluntary personnel working to maintain and develop SLOW in accordance with its founding principles and ethos. From time to time the post-holder will be required to take on tasks that are the primary responsibility of another if necessary.
Execute grant applications including: ·
- Researching appropriate grants for applications
- Writing and checking of all grant applications including proposing figures and the provision of all supporting documents
- Responding to queries from funders, including meeting/networking with them where necessary
Detailed Description Grants and Fundraising
- Collating and submitting feedback forms including analysis of expenditure versus grant allocations and membership
- Maintain good relationships with officers of grant making trusts and bodies in order to ensure regular and timely compliance with requirements
Assist with all SLOW fundraising including specifically:
- Managing corporate and private donations, charitable retail schemes and digital fundraising channels
- Work closely with the BMA to set up and administrate sponsored events and other ad hoc fundraising activities
- Researching and proposing additional channels for fundraising
- Work & liaise closely with volunteers at SLOW events
Person Spec:
Essential:
Previous experiences of successful grant applications and fundraising
Experience of organising fundraising events
Strong communication and interpersonal skills
Solutions Focused
Flexible and adaptable attitude
Computer literacy
Desirable:
Experience of corporate partnerships
Experience of Legacies
Experience of working remotely within a highly successful small team
Knowledge of CRM systems, preferably Beacon
A bereaved parent or sibling
Experience of working within a similar organisation
HOW TO APPLY
Please apply for this post by midnight on Monday 5 May by sending a CV and covering letter of no more than two A4 pages describing how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to the essential and desirable criteria in the person specification.
Only applicants selected for interview will be contacted, and an invitation to interview will be sent by email.
Shortlisted candidates will be interviewed by the Chairty Director and other members of the SLOW Team, either in person or via video conferencing, as the situation allows.
SLOW is committed to enriching the diversity of our team to better reflect the needs of the communities we serve and to enhance the skills of our workforce. We actively encourage applicants from underrepresented backgrounds to apply for this role if your skills match the job description.
The client requests no contact from agencies or media sales.
Member Relations Co-ordinator
We are delighted to share this new and exciting opportunity for a Member Relations Co-ordinator to join a dynamic organisation.
Position: Member Relations Co-ordinator
Location: Holyoake House, Manchester
Salary: £34,577 per annum
Hours: Full-time, 35 hours per week
Contract: Permanent/Hybird
Closing Date: Midnight, Thursday 22nd May 2025
Interviews: Week commencing 2nd June 2025, in Manchester.
Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union.
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit an application form.
About the role:
As Member Relations Co-ordinator, you will play a key role in growing and strengthening our diverse co-operative network. You will contribute to the delivery of our membership strategy, manage relationships with current and prospective members, and support the development of membership services and products. You will be the first point of contact for member enquiries, ensuring a responsive and high-quality experience, while also supporting initiatives to improve member engagement.
Key responsibilities include:
• Support the implementation of the membership and engagement strategy, contributing to KPIs and team targets as required.
• Develop a deep understanding of our members, managing recruitment, retention, and account management to build strong, sustainable relationships.
• Maintain expert knowledge of our subscription model, products, and services, ensuring member needs are met and income targets achieved.
• Collaborate across teams to align organisational activities with membership goals and develop income-generating services that meet member needs.
• Stay informed on sector trends and developments to enhance our member offer, services, and ways of working.
• Act as a key contact for member insights, providing accurate, timely data to support bids and communications.
• Maintain member records and perform analysis and reporting via our CRM (Salesforce) to support performance tracking and process improvements.
• Manage complex member queries and act as an escalation point for the Member Relations team.
• Lead on account management of federal members, dual memberships, and selected partner members, developing strong relationships and commercial understanding.
• Support the renewal process, membership campaigns, and communications planning, helping to increase member retention and acquisition.
• Contribute to high-quality membership processes and ensure governance structures reflect our co-operative identity.
• Actively support the Member Services Lead with wider membership functions and continuous process improvement.
About you:
To succeed in this role, you will be a confident communicator with strong customer service and relationship management skills. You’ll be excited to work for a values-led organisation and passionate about making a difference.
You will also have:
• Proven customer service and client management skills, with the ability to adapt communication across diverse audiences.
• Passion for values-led organisations such as co-operatives, community businesses, or social enterprises.
• Self-motivated and enthusiastic, with a strong track record in independent working, prioritisation, and meeting deadlines.
• Experience handling public or membership-related enquiries in a professional setting.
• Strong team player with excellent interpersonal skills and the ability to build lasting relationships.
• Clear and confident communicator, both written and verbal, with presentation and group delivery experience.
• Detail-oriented and diligent in process-driven tasks like record keeping and database maintenance.
• Highly organised, with the ability to manage multiple priorities and meet performance targets.
About the organisation:
As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops.
As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Other roles you may have experience in could include Member Services, Client Relations, Community Engagement, Customer Experience, Membership Officer, Project Co-ordinator, Administration, Operations Support, or Account Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.