New business manager jobs
The Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals taking on sporting challenges and effectively managing relationships to maximise income.
As Sporting Events Administrator, you will play a significant part in contributing to a high-performing fundraising team. You will work closely with the Sporting Event Managers (SEM) and Sporting Event Officers (SEO) to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship-building skills to support supporters.
Please note, when applying for the role this role will be known internally as *Sporting Events Executive.
This is a 12-month fixed term contract to cover a secondment period.
Key Responsibilities:
· Provide excellent customer service to Sporting Event fundraisers, to acknowledge support and increase long-term loyalty.
· Ensure fundraisers and volunteers have all necessary materials for fundraising initiatives.
· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
· Effective management of administrative support for team, including accurate recording of sporting fundraising data in the Salesforce database.
Event and Supporter Management
· Support the team in managing the sporting events as agreed with the Sporting Events Manager (SEM). Including recruitment of sporting places, recruitment of volunteers, communications plans, event marketing and event attendance.
· Working alongside the SEM and the SEO to manage the stewardship of all supporters.
· Build and manage relationships with prospective and current sporting fundraising supporters through prompt, helpful, professional and friendly contact.
· Taking the opportunity to maximise income and long-term support with every fundraising supporter, suggesting ARUK fundraising products where appropriate.
· Schedule and deliver stewardship good luck calls for all portfolio sporting eventers.
· Drafting prompt, professional thank you letters and certificates to fundraising supporters.
· Fundraising data management includes adding new constituents to the fundraising database (Salesforce), ensuring details are accurately recorded and maintained and that supporters are appropriately thanked.
· Managing emails sent to sporting events inbox.
Events Support
· Support in the effective delivery of sporting fundraising events for ARUK.
· May include relationship management with suppliers and logistics companies.
· Attendance of weekend events where necessary.
What we are looking for:
· Experience of working in a customer service role
· Use of CRM or database systems
· Confident working with computers – good knowledge of Word, Excel, Outlook and databases
· Excellent, enthusiastic telephone manner
· Ability to build rapport and establish relationships with our supporters quickly and effectively
· Excellent written and verbal communication skills
· Excellent organisational skills
· Excellent attention to detail
· A professional and hard-working team player
· Flexibility to work occasional unsociable hours and willingness to travel independently
· Contagious enthusiasm to inspire supporters
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 4th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
This is an exciting role leading our committed policy team leading the fight to end child poverty in the UK. The development and implementation of a UK-wide cross-government child poverty strategy means this is a great time to join CPAG as we look to influence policy makers to adopt our evidence-based policy solutions to child poverty.
We are looking for someone to take a lead role in developing evidence-based policy positions to support CPAG’s influencing and campaigns work. You will have knowledge of political processes and how external organisations can effect change. You will have a track record of producing high quality research and analysis, including policy briefings, on social policy issues. You will have experience of managing a small team and working collaboratively to identify policy issues and develop solutions with colleagues across the organisation, as well as externally.
The postholder will be working in a fast moving, high profile and complex policy environment and will need to balance short term priorities with long term objectives. Current priorities include influencing the implementation of the forthcoming child poverty strategy, gathering and sharing analysis and expertise with the DWP as part of their review of universal credit, and monitoring the development of forthcoming changes to disability benefits.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
We welcome applications on a secondment basis.
For more information about this post and to apply download the Head of Policy job pack.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process, please contact us.
Closing date for applications: Sunday 4th January 2026 (midnight)
Interviews will take place: Tuesday 13th January 2026
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner, a respected and established international charity supporting programmes across Africa; seeks a qualified and experienced senior finance professional to provide strategic financial leadership, maintain robust systems, controls, and donor compliance across the organisation. The Director of Finance is responsible for organisational financial strategy, budgeting, reporting, external audits, risk management, and supporting programme delivery through high-quality financial oversight.This hands-on role requires the Director of Finance to execute daily tasks as well as overseeing, and mentoring, others within the team to undertake what is required.
Key responsibilities
Strategic Leadership & Financial Planning
-
Lead the organisation’s financial strategy ensuring sustainability and alignment with mission and organisational priorities.
-
Advise the CEO and Board on financial performance, risk, and scenario planning.
-
Develop long-term financial models and cashflow forecasts.
-
Provide financial insight to strategic decisions, business cases, growth opportunities, and operational planning.
Financial Management & Control
-
Oversee and execute specific tasks relating to financial operations including accounting, treasury, cash management, payroll, and banking.
-
Ensure monthly, quarterly, and annual financial closes are accurate and timely.
-
Maintain and strengthen internal financial controls across central team and country/project operations.
-
Implement efficient systems and processes to support a lean but compliant financial environment.
Budgeting & Organisational Performance
-
Lead the annual budgeting process
-
Monitor budget performance, variances, and financial KPIs, providing clear analysis for senior leadership.
Donor Finance & Grant Compliance
-
Oversee donor grant finance, ensuring compliance with institutional donor restrictions and requirements.
Audit & Assurance
-
Lead the annual organisational audit: prepare schedules, financial statements, and required disclosures.
-
Ensure compliance with charity accounting standards (SORP)
-
Oversee financial donor audits, ensuring timely, accurate responses and evidence.
Risk Management
-
Contribute to the organisational risk register by recording and presenting on financial risks to the Board and Finance and Audit Committee.
-
Implement financial due diligence for donors, suppliers, and country operations as required to meet organisation and donor policies.
Oversight of International Operations
-
Ensure strong financial management of new country programmes creating and reviewing and renewing policies as required.
-
Support the development or review of financial systems, capacity, and reporting in relation to new country expansion work.
-
Oversee financial arrangements for countries where the INGO has no legal entity, including fiscal hosts, secondee payments, and contract structures.
Leadership, Management & Culture
-
Lead, mentor, and develop the finance team to achieve operational excellence.
Person Specification
-
Worked as a Finance Director or as a Head of Finance (with autonomy of decision making and board reporting duties)
-
Strong understanding of charity accounting standards and regulatory requirements.
-
Senior-level finance experience in an INGO, charity, or multi-country organisation (preferably with operations in the Global South)
-
Fully qualified accountant (ACCA, CIMA, ACA, CPA or equivalent).
-
Demonstrable experience with institutional donor compliance.
-
Experience leading annual audits and preparing financial statements.
-
Strong leadership and team management skills, including developing staff.
-
Strong budgeting, forecasting, and financial analysis skills.
-
Experience managing multi-currency environments and international financial operations.
-
Ability to communicate financial information clearly to non-finance staff, senior leaders, and Boards.
Salary: £37,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Occupational Requirement: Female, practising Christian
Closing Date: 23rd December
Start Date: Early February (notice periods considered)
Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?
Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.
We are now seeking an exceptional Women’s Homelessness Lead (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.
About the Role
- This is a leadership role with both operational and strategic responsibility. You will:
- Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
- Lead the delivery of trauma-informed, strengths-based, person-centred support
- Develop strong partnership networks across local authorities, charities, housing providers and churches
- Shape the future of Keychange’s women’s homelessness strategy across Surrey
- Represent Keychange externally and explore opportunities for future service growth
At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.
Who We’re Looking For
You will bring:
- Substantial experience supporting or managing services for vulnerable individuals
- A strong understanding of trauma, safeguarding, risk and recovery-based practice
- Proven ability to build partnerships and influence across multiple stakeholders
- Excellent communication and leadership skills
- Confidence engaging with churches and Christian networks across traditions
- A values-led approach aligned with Keychange’s Christian ethos
Desirable experience includes:
- Managing accommodation-based services
- Existing Church partnerships across Surrey
Occupational Requirements
This role is subject to legal Occupational Requirements under the Equality Act 2010. The postholder must both a woman and a practicing Christian. These requirements are essential due to the nature of the role, including spiritual support, trauma-informed care for women, and active church partnership development.
What We Offer
- Salary of £37,000 – £41,000
- 25 days annual leave plus bank holidays
- Hybrid working (with 4 days regularly site or community based)
- Employee Assistance Program and Life Insurance
- Contributory Pension Scheme with matched employer contributions
- Ongoing personalised learning and professional development
- A supportive, faith-centered, values-driven culture
For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience.
Recruitment Timeline
- Application deadline: 23rd December 2025
- First stage interviews (remote): First week January 2025
- Final interviews (in person): Mid-January 2026
- Start date: Early February 2026
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser - London
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within London.
Key Responsibilities:
- Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects
- Steward supporters to help drive the charity’s fundraising activities and growth
- Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders
- Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research
Requirements:
- At least one year of fundraising experience, with a proven track record in income generation
- Strong experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters and partners alike
- Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
For this role, the successful candidate must live in the London area.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
Closing Date: 04th January 2026
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
The Deputy Director of Operations (DDO) supports the Director of Operations and Development (DOD) in ensuring the smooth, compliant, and strategic functioning of the ELSC across multiple jurisdictions, including the UK, Netherlands, and Germany.
The DDO line-manages the Finance and Human Resources Managers and provides operational leadership in compliance, finance, HR, coordination, and employee engagement.
The ELSC has four departments (Legal, Monitor & Research, Advocacy & Communications, and Operations & Development) and five work teams (Britain, Netherlands, Germany, EU, Crimes and Complicity).
The DDO coordinates staff gatherings and internal engagement, including planning the annual in-person all-staff event, managing logistics for departmental and work team meetings, and supporting cross-departmental collaboration.
The role also assists the Director of Operations and Development with meeting facilitation and agenda development, co-facilitates weekly remote all-staff meetings, and supports the coordination of the monthly staff assembly.
This role requires exceptional organisational, interpersonal, time-management, and analytical skills.
REQUIRED EXPERIENCE & QUALIFICATIONS
- Demonstrable experience in a senior operations and/or compliance role (5+ years).
- Experience with Finance, Governance, and Human Resources.
- Strong understanding of British, Dutch, and German legal and organisational frameworks (or ability to acquire this quickly).
- Experience organising events, preferably in more than one jurisdiction.
- Experience with line-management.
REQUIRED SKILLS & ABILITIES
- Demonstrated skills in managing HR and Finance functions.
- Demonstrated skills in line-managing a remote team and excellent interpersonal communications.
- Proficiency in English with excellent written and spoken communication skills (English is the working language of the ELSC).
- Excellent understanding and knowledge of the political and human rights situation in Palestine.
- Facilitation proficiency, both remotely and in in-person events.
- Teamwork skills and flexibility; ability to manage time and competing priorities according to organisational needs.
- Highly organised, strong attention to detail, driven, with excellent strategic planning and problem-solving skills.
- Ability to prioritise and delegate tasks and manage a busy workload.
- Commitment to anti-racism, anti-discrimination, and equal opportunities.
- Willingness to travel and work occasional unsocial hours as required.
- Flexibility within the broad remit of the post.
DESIRABLE EXPERIENCE AND SKILLS
- Graduate in Business Administration, Law, Human Resources, Public Policy, Public Administration, Sociology, or other relevant fields.
- Master’s Degree in a related field.
- Basic knowledge of International and European law.
- Proficiency in German, Dutch, or Arabic.
MAIN DUTIES AND TASKS
Management
- Line manage Finance Manager and Human Resources Manager.
- Schedule regular 1:1 meetings with direct reports, provide guidance on division of tasks, and monitor workload.
- Support direct reports in the implementation of Finance and HR strategy.
Compliance
- Ensure compliance for ELSC entities in the Netherlands, Britain, and Germany.
- Ensure Dutch insurance compliance and associated operational requirements.
- Review and monitor payroll monthly.
- Lead the establishment of a German legal entity, working with external advisors as needed.
- Oversee the British office operations, including the evaluation of office space.
- Conduct a review of office costs and usage.
- Provide administrative and logistical support to the Senior Legal Committee where needed, including facilitation and documentation.
Staff Coordination
- Plan and oversee the in-person all-staff gathering (2026) in coordination with the ELSC executive management team.
- Coordinate the logistics of annual departmental gatherings.
- Organise Work Team gatherings, supporting cross-departmental collaboration.
- Support the Director of Operations (DOD) with facilitation and agenda development for internal meetings.
- Facilitate 50% of Remote All-Staff Meetings (60min, weekly).
- Support the coordination of Monthly Staff Assemblies.
People & HR
- Oversee HR policy implementation and delivery of the annual People Strategy.
- Support the HR Manager in leading HR operations and in the recruitment and induction of new staff.
- Oversee the development of an Organisational Handbook.
- Review and improve the performance review process.
- Establish promotion guidelines to create transparent career progression pathways.
- Maintain and update the Organisational Chart quarterly.
- Review the Organisational Wiki (“The Fridge”) yearly.
Finance
- Oversee ELSC financial operations.
- Support the Finance Manager, providing oversight and strategic direction.
- Ensure effective operation of the Finance Committee, led by the Finance Manager.
- Review and distribute monthly financial reports to Department Heads via the Finance Committee.
- Ensure monthly financial summaries are reported to Work Teams through the Senior Legal Committee.
- Oversee completion of the organisational audit.
- Support short-term investment strategies.
- Monitor and report on operational budgets, ensuring accountability and fiscal responsibility across departments.
- Liaise and coordinate with the ELSC Treasurer Board member.
Training
- Standardise training and qualifications frameworks across departments to ensure transparency, fairness, and consistency in line with the ELSC Pay & Benefits Scale.
- Lead investment in staff training and development initiatives to strengthen organisational capacity.
- Support the qualification and professional development of junior legal staff through structured learning pathways in three jurisdictions with the support of the Director of the Legal Department.
Salary: £31,600.37 per annum plus £5023.71
Location: London Old Street with flexibility to work from home
Contract: Permanent
Hours: Full time 37.5 per week
Closing date: Sunday 11th of January at 11:30pm
Interviews will be taking place week commencing the 19th of January
Are you dynamic, highly organised and proactive with proven administrative, communication and project management skills? Shelter is looking for an ambitious High Value Partnerships Operations & Stewardship Executive to support the newly formed Operations and Stewardship team, which will provide our high value supporters across England and Scotland with an outstanding supporter experience and ultimately drive generosity to power Shelter’s fight for home.
If this sounds like the right next step in your career, we invite you to apply for this newly created role. Join us in Shelter’s Fight for Home and help shape and lead our fundraising strategy.
About the role
The role sits within the High Value Partnerships team supporting our events, prospect management and information & assets functions to collaborate and be a coherent, dynamic and enabling team to drive high income growth focused on delivering a first-class supporter experience to our donors.
It will also involve championing and embedding best practice across high value fundraising operations, developing smooth systems and processes, also ensuring our fundraisers have the tools, insight and materials to be able to fundraise effectively at every stage of the donor journey.
It will also play a key part in shaping our high value supporter experience – helping donors understand the impact of their giving, strengthening relationships and inspire continued and increased support.
About you
You will need to be highly skilled in crafting clear, compelling content producing polished, persuasive written work, be very organised, and have excellent administrative skills, as well as be collaborative with good interpersonal and relationship-building abilities. You will have proven project management skills and experience managing multiple projects at once. You’ll thrive when thinking creatively to deliver outstanding experiences for our donors. You’ll also feel confident using Microsoft Office applications such as Word, Excel, and Microsoft Dynamics, along with email and internet tools to support communication, event planning. Execution and experience in using online platforms such as Zoom would be a bonus.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The newly formed High Value Operations & Stewardship team will sit in the High Value Partnerships (HVP) sub-directorate which is part of Shelter’s Income Generation directorate. It’s an award-winning team that is responsible for all areas of high value income generation across philanthropy, trusts and foundations, statutory funders, corporate partners and legacies to power Shelter’s fight for home.
Shelter’s High Value Partnerships (HVP) team is an energetic group of around 50 talented professionals who collectively raise over £30 million each year through voluntary and statutory income. By harnessing the support, networks, influence, and expertise of our supporters, the team plays a crucial role in powering our mission to fight for home.
As our portfolio of high-value funders continues to grow—and with ambitious targets ahead—we’re building a dedicated operations function to act as the central hub for knowledge, insight, and coordination within HVP. This new function will lead enabling projects and drive collaboration across Shelter, ensuring our fundraisers have everything they need to secure transformational support.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.
- We prioritise diversity and have an inclusive and open mindset
- We learn from our experiences and are open to risk
- We create change and align behind our strategy
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ethex and Energise Africa are looking for two Operations Associates responsible for ensuring the smooth day-to-day operation of our award‑winning platforms.
These roles place you at the heart of our organisations and at the cutting edge of making positive investing mainstream. As we continue to scale, we are seeking two ambitious, driven and motivated team members to support our Operations, Investment, and wider business functions
About Ethex and Energise Africa
We enable individuals to invest in impactful businesses they believe in – whether it’s fighting climate change, reducing poverty or building resilient communities. Since 2013 Ethex and Energise Africa have raised over £175 million of investment for over 120 impactful organisations from more than 27,000 positive investors.
These are exciting times at Ethex - a not-for-profit company, backed by six of the UK’s top social investment institutions, that has become Britain’s leading direct impact investment platform. We recently took full ownership of our sister platform, Energise Africa and anticipate continued strong growth, both in our community of investors and the number of investment opportunities that we are able to offer.
Job Overview
Reporting to the Operations Manager, these roles focus on operational support for Ethex and Energise Africa, while providing a wide remit of assistance across Investment , Sales, and Operations.
The Operations Associate ensures high‑quality investment administration, supports internal processes, enhances customer service and contributes to organisational efficiency.
Roles & Responsibilities:
Customer Care & Investor Support
• Provide high quality customer care to investors, ensuring timely, clear and supportive responses to enquiries.
• Handle sensitive customer situations professionally, including complex queries and escalations.
• Support new investor onboarding by guiding investors through account setup, verification steps and platform navigation.
• Contribute to achieving team new investor targets by monitoring progress, identifying blockers and suggesting improvements.
• Deliver an excellent customer experience that encourages investor retention and satisfaction.
• Ensure all probate processes are completed accurately, in line with regulatory and internal compliance requirements.
Investee Liaison and Offer Administration
We work with organisations to shape the content of the offers brought to the platform for investment.
• Manage end-to-end offer processes including creation, review, tracking, and post‑close investor updates.
• Assisting with operational due diligence on potential offers (KYC, legal entity checks, offer document review).
• Liaise with investees across both Ethex and Energise Africa to ensure smooth and efficient onboarding to the platforms. Ensure investees understand operational processes, timelines, and compliance needs.
• Coordinate onboarding tasks such as document collection, platform setup, and communication of requirements.
Process Improvement & Documentation
• Proactively identify opportunities to streamline workflows through automation and standardisation.
• Support documentation and creation of Standard Operating Procedures (SOPs), user guides and training materials.
Key Skills & Experience:
• Experience in financial services, customer service, business operations, or a similar administrative/operational role.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Excellent communication skills, with a collaborative, can‑do attitude.
• Ability to build relationships, influence stakeholders and navigate challenges effectively.
• Strong MS Office skills, especially Excel.
• A passion for operational excellence and high‑quality customer service.
• Interest in sustainable development or impact investing is desirable.
• Experience in fast-moving or mission‑driven organisations is a plus.
Values
• Commitment to positive impact and supporting communities and social enterprises.
• Dedication to excellent customer service and treating all investors fairly.
• A friendly, dynamic, professional team mindset.
• Belief in a fairer future for all and inclusive working.
We welcome applicants from diverse backgrounds and encourage you to share your interests and areas of passion. Please include salary expectations and whether you are applying full‑ or part‑time. Interviews will be conducted on a rolling basis.
The client requests no contact from agencies or media sales.
About The Role
Whilst this is a home-based role, you will be required to live in and travel across London.
We have a fantastic opportunity available for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives. The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within London (from prospecting through to pitch development and delivery).
Our team have a wealth of experience and skills to support you, and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.
Location: This is a homeworking role. You will be required to regularly travel across London to meet supporters on a weekly basis and occasionally attend internal meetings at locations across the country, including our flagship offices (London, Birmingham, Warrington, and Belfast). You must reside in the UK and have the correct right-to-work documents to work in the UK.
Key Responsibilities:
- Demonstrable experience in relationship and community fundraising, or the ability to show transferable skills from a similar role.
- Strong understanding of budgeting, forecasting, and financial management.
- Proven experience in identifying, developing, and securing new business opportunities.
- Experience delivering excellent supporter stewardship and/or customer care.
- Ability to analyse data and insights to inform decisions and improve performance.
- Proven track record of achieving both financial and non-financial targets.
- Ability to work remotely and independently, with flexibility to travel across a wide geographic area
What you’ll focus on:
- Communicating with confidence, warmth, and clarity with a wide range of stakeholders.
- Using digital tools to manage projects, track progress, and share impact.
- Collaborating with colleagues across teams, balancing multiple priorities and deadlines with ease.
- Using evidence and feedback to shape effective decisions.
- Staying organised and detail-focused, ensuring every project runs smoothly and delivers great results.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Alzheimer’s Society is the UK’s leading dementia charity.



Woman’s Trust is a leading, specialist mental health charity supporting women and children affected by domestic abuse. As we approach our 30th anniversary in 2026, we stand at a powerful moment of growth and transformation. Each year, our trauma-informed, women-led services provide life-changing counselling, therapeutic support and advocacy to women and children across London. Our ambition is to scale this work to reach many more nationally. With a dedicated team of 45 staff, a strong financial foundation and annual income of £1.3m and a deeply committed Board of Trustees, we are poised to shape an ambitious new strategy for the years ahead.
We are now seeking an inspirational Chief Executive Officer to lead Woman’s Trust into this next chapter. This is a rare opportunity to guide a respected organisation whose work is not only transformative but often life-saving. The CEO will steer our strategic and operational development, strengthen and expand partnerships, grow sustainable income, and champion our voice across policy, public campaigns and mental health advocacy. Alongside a dedicated and collaborative team and Board, you will play a vital role in delivering and developing innovative services—supporting women and children, survivors navigating the justice system, and peer-led support groups—ensuring we remain responsive to the needs and experiences of those we serve.
We are seeking an inspirational and experienced people leader who combines strategic thinking with the ambition needed to position Woman’s Trust for growth. Confident in representing your organisation at a policy and advocacy level, you will act as a powerful ambassador for survivors’ mental health, influencing systems, shaping debate and strengthening our public voice. With strong financial and governance insight and the ability to build trusted, values-driven relationships across sectors, you will model a growth mindset and a commitment to continuous improvement. Above all, you will uphold our feminist, inclusive and survivor-centred values, nurturing an empowering and equitable culture for our staff, volunteers, partners, and—most importantly—the women and children we serve.
To read more about the opportunity and our work, including how to apply, please download the full appointment brief.
If you have the passion, clarity and commitment to champion the mental health and wellbeing of women and children survivors—and the leadership to guide Woman’s Trust into a bold new era—we would be delighted to hear from you.
Closing Date: 21 December 2025
People Beyond Profit Screening Conversations: 22 December - 6 January 2026
Woman’s Trust Panel Interviews:
· First Stage (online): 13 & 14 January 2026
· Second Stage (in-person): 22 January 2026
Please note:
This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
We’re proud to find the best people possible for our clients, enabling them to create bigger impact. As the first recruitment agency in the UK to become a certified B Corp, Prospectus is a recruitment business with a difference. Working exclusively in the not-for-profit sector, we believe our clients change the world for individuals, communities, and society. For almost 70 years we have been working across the UK and internationally to connect talented people with not-for-profit organisations and social purpose businesses.
Our team works collaboratively in a values-led, non-commission environment, delivering inclusive recruitment processes that put the needs of our clients and candidates at the centre of all we do. We are looking for a Senior Recruitment Consultant to join us and lead on recruiting into the roles that every organisation needs to operate: HR, Finance, Marcomms and Operations amongst others. The team also excel within charity specific disciplines such as Governance, Policy, and Programme Delivery.
This is an opportunity to work in a fast-paced, consultative environment where you will not only deliver exceptional recruitment campaigns and assignments but also play a proactive role in developing new client relationships and expanding our reach across the not-for-profit and social purpose business landscapes.
You will be an experienced recruiter who enjoys building relationships. You may be from the not-for-profit sector or be a commercial or in house recruiter with a passion for the third sector, seeking a more purposeful role.
The successful candidate will bring:
- Significant experience working with, or advising, senior stakeholders in a strategic, consultative capacity.
- A proven track record of business development, including generating new opportunities and winning work.
- Excellent project management skills, balancing multiple assignments effectively.
- Commercial awareness, with experience exceeding financial targets or KPIs.
- Strong relationship-building skills, with the ability to foster trust and credibility.
- A consultative and inquisitive approach, demonstrating curiosity and strategic insight.
- A genuine interest in the not-for-profit sector.
If you are passionate about working in a values-led, collaborative environment, and helping to shape impactful teams while driving business growth, we encourage you to apply.
Prospectus is committed to being a diverse and inclusive place of work and welcomes applications from all backgrounds, particularly underrepresented groups within our organisation, including people of colour and people with disabilities. As a Disability Confident employer, we commit to interviewing all candidates with a disability who meet the minimum requirements for the role.
Please contact us if you require any support or reasonable adjustments to aid you in submitting your application or would like to apply via another method.
Recruitment Timeline
Deadline for applications: 6th January 2026 (applications reviewed on a rolling basis)
Interviews with Prospectus: First Stage – 9th January (virtual)
Second Stage – w/c 12th January (in-person)
To apply for the role please submit a copy of your CV and a supporting statement (no more than 1000 words) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria.
Job Profile
Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid’s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success.
You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth.
You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid’s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success.
Key Responsibilities:
-
Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid’s mission and objectives.
-
Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans.
-
Line manage and develop a high-performing team, including staff, volunteers and interns.
-
Build and maintain relationships with consultants, agencies and pro bono partners.
-
Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact.
-
Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support.
-
Oversee public fundraising strategy across multiple income streams.
-
Lead design and delivery of internal and external appeals, campaigns and donor stewardship.
-
Identify new funding opportunities, partnerships and innovation in engagement.
-
Oversee the full range of Afghanaid’s event portfolio, and attend relevant events to represent Afghanaid;
-
Ensure effective CRM management, data integrity and financial reconciliation.
-
Serve as brand guardian, ensuring consistency and evolution of Afghanaid’s identity.
-
Oversee creation and execution of integrated communications and marketing plans.
-
Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral.
-
Manage website optimisation, SEO and analytics to drive engagement and conversions.
-
Lead innovation in digital marketing, email campaigns and supporter journeys.
-
Advise leadership on reputation management and crisis communications.
-
Develop media policies and act as spokesperson when required.
-
Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates.
-
Promote Afghanaid’s thought leadership through strategic storytelling and public commentary.
-
Commission and direct multimedia content to strengthen organisational storytelling.
-
Lead content planning, production and performance analysis.
-
Champion participatory storytelling approaches and creative innovation.
Undertake any other duties as and when required by the line director.
PERSON SPECIFICATION
You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion.
Education/ Training
Master’s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years’ experience).
Work Experience
-
At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years’ experience directly managing staff.
-
Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies.
-
Experience in growing audiences, engagement and/or income streams.
-
Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context.
-
Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency.
-
Experience managing and monitoring a tight budget.
-
Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content.
-
Experience running full-funnel, multi-channel marketing strategies including paid advertising.
-
Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks.
-
Experience supervising, organising, motivating and developing staff.
-
In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising.
Professional Skills, Competencies, Values and Attitudes
Afghanaid’s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.
Specifically, the holder of this position should also demonstrate the following:
Essential
-
Fluent in spoken and written English.
-
Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset.
-
Experience securing five or six figure gifts from funders;
-
Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions.
-
Experience using Salesforce CRM and Marketing Cloud
-
Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership.
-
Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal.
-
Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation.
-
Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues.
-
Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation.
-
Capable of working independently as well as collaboratively, both in leading a team and as part of the team.
-
Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change.
Desirable
-
Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan
-
Strategic understanding of UK and global fundraising landscapes and emerging giving trends.
-
Proven ability to represent an organisation publicly with confidence, professionalism and credibility.
-
Experience guiding senior leaders or trustees on media, communications and reputational matters.
-
Skilled in crisis communications and reputation management.
-
Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations.
-
Experience developing high-value corporate or media partnerships.
-
Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances.
The Organisation
Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans.
Other Information
Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.
Our remuneration and benefits package is competitive with other similar organisations.
This position presents an excellent opportunity for someone who has the ambition and determination to move up in their career.
Please submit a cover letter (no more than two A4 pages) and CV (no more than two A4 pages) via CharityJob or to the email address provided by 23:30 on the 17th December 2025, including your name and the job title in the subject line. The precision and style with which you present yourself in your cover letter and CV will be given significant weight in shortlisting candidates. Applications submitted after the deadline will not be considered. Due to the high volume of applications we receive, we are unable to respond to every application. If you have not heard from us within 2 weeks of the deadline, then you have not been successful for shortlisting.
Working with communities in Afghanistan to find long-lasting solutions and provide life-saving support to those in crisis.
The client requests no contact from agencies or media sales.
HR Advisor
Reports to: Head of Operations.
Responsible for: No direct reports at this time.
Location: Office at Bayfield near Holt with opportunity for flexible working. However, it is important that the role holder is able to build culture and employee experience and be demonstrably participative in office life and organisational culture development. Visits across Norfolk and surrounding catchments with mileage expenses £0.45 per mile.
Job term: This is a permanent 0.6 FTE position. The appointment is subject to a six-month probationary period.
Hours of work: 22.5 hours over a minimum of three days between Monday and Friday. Occasional evening or weekend work may be required, for which time off in lieu can be taken. No overtime will be paid.
Annual leave entitlement: 25 days (pro rata) plus public holidays.
Salary: £36,874.00 - £41,019.00 (pro rata) dependant on experience
Pension: NRT offers a contributory pension scheme and will pay 9% of salary subject to 6% employee contribution.
Driving licence and vehicle: All applicants must have a full driving licence and access to their own transport with business insurance.
Job description:
As Norfolk Rivers Trust’s first dedicated HR professional, the HR Adviser will play a pivotal role in shaping and implementing effective people practices that align with the organisation’s culture, values, and strategic objectives. Collaborating closely with the Senior Management Team and Line Managers, the HR Adviser will offer expert guidance and operational support across the entire employee lifecycle.
This standalone, hands-on position requires a proactive self-starter who is confident in establishing new processes and adaptable to the needs of a small but growing organisation. The role is diverse and dynamic, ranging from advising managers on complex employee matters, enhancing recruitment practices and updating policies, to leading wellbeing initiatives.
Above all, the HR Adviser will be instrumental in nurturing the Trust’s positive, values-driven culture, making it an exceptional place to work. Acting as the central point of contact for all people related matters, the HR Adviser will also support the Senior Management Team in developing and delivering a long-term people strategy.
Although standalone, access to an external professional HR sounding board, HR advice and link to employment law advice will be available.
Applications:
Applications close at 17:00 on Monday 15th December 2025.
First interviews will take place the week commencing 5th January 2026 and can be attended in person or on Teams.
Second interviews will take place the week commencing 12th January 2026 and will be held in person.
#HR #HR Advisor #Human Resources #HR
The client requests no contact from agencies or media sales.
Location
Hybrid – with regular travel to shops and centres within Nottinghamshire region. Post holders expected to be working flexibly across their community 4 days out of 5, within minimum 1 day per week from our Nottinghamshire Centre – and attend regular team meetings in an agreed location.
Due to the scope and nature of the role, you will need to live within, or in close proximity to, Nottinghamshire. You will be required to have a valid driving license and access to a car to enable you to travel freely across the area without reliance on public transport.
Salary: £27,000 per annum
Hours: 35 hours per week (with occasional weekend and evening work as and when the role requires)
Role Purpose:
You will be responsible for Community, Events and local Corporate fundraising across the Nottinghamshire Region. You will deliver excellent stewardship to supporters and volunteers and develop relationships with key local contacts who can help to further Jerry Green Dog Rescue’s mission.
You will collaborate with colleagues across the wider charity to ensure you are offering the best possible supporter experience. You will attend local events with, and through, volunteers, work with colleague in our retail sites, and spot other opportunities to promote Jerry Green Dog rescue in your community and drive support for our work.
Key Relationships:
Internal Contacts
· Wider fundraising team
· Marketing team
· Retail team
· Operations team
External contacts
· Supporters
· Volunteers
Key Outputs & Tasks:
Community Fundraising
- Identify, engage and steward individual and group supporters, developing strategies to promote fundraising activities and grow income from your local area.
- Proactively pursue local business partnership opportunities, developing a pipeline of potential corporate support and making applications to secure support.
- Provide high quality stewardship of individual supporters, groups and businesses within the community, responding to enquiries in a timely way and ensuring relationships are developed and maintained at a high standard.
- Represent Jerry Green Dog Rescue as the first point of contact within the community for Nottinghamshire, promoting our mission, vision, and values alongside fundraising and volunteering opportunities.
- Ensure that the fundraising CRM is up-to-date and develop regular reporting mechanisms to inform the Volunteering and Community Fundraising Manager of outputs and results, and support understanding of local audiences.
- Act as a champion for fundraising compliance across the organisation, ensuring adherence to relevant legislative requirements.
Volunteering
- Work with the Volunteering and Community Fundraising Manager and Volunteering Assistant to recruit, induct and train volunteers to support fundraising and other relevant initiatives in the local community.
- Work collaboratively with the wider organisation to recognise and celebrate volunteers that support the charity.
Other duties
- Contribute content for marketing communications including; social media, newsletters, local media to support marketing objectives and increase our engagement with potential supporters.
- Keep up to date with sector trends and developments in community fundraising and volunteering.
- Work collaboratively and purposefully with your team and the wider department and organisations to build strong working relationships and to be an internal ambassador for Fundraising and Marketing.
Essential Knowledge, Skills, and Experience:
· A target-driven and tenacious professional with some experience in community or corporate fundraising, or a similar role with transferable skills in relationship building.
· Entrepreneurial, with a drive to seek out new opportunities to drive income generation and pursue them with a continual eye on hitting KPIs and targets.
· A positive approach to your work and supporting your colleagues to achieve shared objectives.
· Knowledgeable about your local community.
· Organised, with a keen eye for detail and a confidence in managing competing priorities effectively.
· A credible and clear communicator, with a love for building relationships with charity supporters.
· A willingness to travel across the Nottinghamshire region, and to attend face-to-face meetings with your team as required.
How you’ll work in line with our Values:
Jerry Green Dog Rescue upholds the organisational Values of Kindness, Compassion, Honesty & Purposefulness in all our work.
Kindness – You will treat all your colleagues, supporters and volunteers with respect and kindness, and contribute to a supportive working environment.
Compassion – You will act as an ambassador for the charity, promoting our mission to rehome dogs in need. You will ensure that you work in a compassionate environment – for each other, and for our supporters.
Purposeful – You will work in line with your team operational plan to ensure a clear direction in your work, in alignment with the Fundraising and Organisational strategies.
· Honesty – You will manage expectations with your colleagues and supporters and communicate with them openly and honestly and ensure there is a culture of trust and openness within your direct team and your interactions with the wider organisation.
Key Performance Indicators:
·Community Fundraising income targets and KPIs
·Volunteering KPIs
Date Job Description Prepared:
December 2025
This job description is intended to provide a general overview of the requirements of the role. It is not a contractual document and does not form part of any contract of employment. The duties and responsibilities outlined may be subject to change at any time to meet the needs of the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
EduSpots is an innovative, dynamic, and community-orientated UK and Ghanaian registered charity which connects, trains, and equips grassroots voluntary educators (named ‘Catalysts’) to drive community-led change through education spaces named ‘Spots’. Our vision is of a world in which communities unite to create the futures they want to see, through education.
Since 2016, through collaborating with over 400 local voluntary community educators and actors – named ‘Catalysts’ – who take a central leadership role in the development of the network, we have supported 50 communities in creating and running community-led and owned education spaces named ‘Spots’’. Together, we are developing a model for a community-led education space with accompanying network engagement that could have global relevance.
Our Ghana-based team creates collaborative learning opportunities through three leadership programmes for Catalysts which are increasingly facilitated by the EduSpots app: the Ignite, Catalyse and Inspire Mentoring Programmes. These enable the Catalysts to lead EduKidz (early years education), DigLit (digital literacy), EcoSTEM (STEM and environmental education) and Ignite Equity (gender equity) clubs for learners typically aged 3-16, alongside locally designed education projects, reaching over 10,000 learners of all ages annually.
We are in an exciting period of our development, having more than doubled our income, programme breadth and reach in the last two years, with a recent independent evaluation by Expectation State offering further evidence in support of our model’s outcomes. We have been recently selected for two accelerator programmes, who are supporting us as we consider the scaling potential of our model. In the period, we are aiming to double our network reach, bringing an additional 50 Spots into the network.
We won the Tes International Award in 2018 and the Big Give Supporters’ Choice Award in 2022, and we were recently selected as a finalist for the 2023 Their World Scale-Up Innovation Prize. In 2021, our Founder was a Finalist in the UNESCO-backed $1 million Global Teacher Prize.
We are excited by our future.
About this role
The Global Head of Operations is a new role being introduced in 2026 with the core purpose of strengthening systems, processes and strategic delivery across both EduSpots Global and EduSpots Ghana, offering hands-on support to the CEO and wider staff across a range of areas.
In this senior role, you will work closely alongside the CEO, offering her the advice and skills needed to move EduSpots successfully through a complex period of growth in a challenging fundraising context, enabling more learners and Catalysts to participate in a unique community-led model of education, whilst sharing our practice more widely.
We are looking for an organised and empathetic strategic leader, ideally with strong or developing skills across project management, finance, HR and MEL skills and an ability to work independently in a fast moving work environment.
This role has the potential to grow into a Director of Global Operations or Deputy CEO role in time for outstanding candidates, and carries significant organisation-wide responsibility.
Candidates should hold a genuine passion for educational equity, a strong belief in the power of community-led models to transform lives at scale and a high level of flexibility in a fast-changing yet friendly and playful work environment.
Whilst this role is remote, and open to all global candidates, you will need to have understanding and experience of UK law, accounting and policy development, or a strong appetite to build experience in this area quickly.
Main duties and responsibilities
Systems
- Work with the CEO and staff to proactively strengthen systems and processes across the organisation, including monitoring, evaluation and learning frameworks and operations.
- Support the wider team with IT, including general skill development, leading the Google Space system.
- Monitor compliance to organisational policies and lead the quarterly review of the organisational risk register, working with the Ghana Head of Operations.
Finance
- Work with the Finance and Admin Officer to produce monthly and quarterly global management accounts, cash flow analysis and to complete the annual audit.
- Lead the financial planning of the organisation, working with the CEO and the Ghana Head of Operations to create the annual budget.
- Work with the Ghana Head of Operations to strengthen financial systems, processes, and training across the organisation.
- Work with the Ghana Head of Operations to prepare budgets for funding bids as needed.
- Work with the grants team to track grant spending and produce consolidated financial reports (including expenditure from the UK and Ghana) for donors.
- Ensure EduSpots’ new accounting software (QuickBooks) is fully embedded and utilised.
- Oversee bank account management, including payments, checking bank statements, and reviewing bank reconciliations for UK and Ghana.
- Ensure staff payroll (likely to be outsourced) and payments to freelancers / consultants are done accurately and in a timely manner.
HR
- Work alongside the CEO, Head of Operations, Safeguarding and Inclusion Managers and wider staff to develop strategies to sustain and strengthen a high performing and friendly work culture.
- Work across the team to strengthen HR and performance management structures, informed by best practice and legal frameworks.
- Lead the recruitment of staff, consultants and volunteers in the UK (advertising roles, drafting contracts, contacting referees and completing all filing and administration relating to recruitment).
- Onboard new staff, provide training on policies and procedures, and track key information (leave, appraisals, etc) for UK staff.
- Regularly review and keep the Staff Handbook up to date.
- Depending on skill-set, work with the CEO to lead professional development for staff across the organisation, liaising with trustees and advisory group members.
Administration & Governance
- Manage and maintain databases and our Google Drive system.
- Ensure compliance with GDPR and adherence to our child safeguarding and protection policy.
- Maintain insurance renewals, tracking and filing.
- Review and keep up to date all organisational policies in line with current legislation, working with the Trustees and Directors.
- Assist the CEO in the administration relating to EduSpots’ governance, including board meeting arrangements and minute taking.
- Support the CEO in all ad-hoc tasks that arise, working closely alongside her to ensure the smooth running of the organisation.
Strategic insight
- Work closely with the CEO and staff/Catalysts across the organisation to ensure all EduSpots’ decision-making is strategic and in the best interests of the Catalysts, Sparks and Communities we partner with.
Other areas
- Depending on experience, you may in time take on management responsibilities for some staff, but this role is principally a systems strengthening and quality improvement role, working closely with the CEO to offer advice and additional capacity.
- Depending on experience, you may support with grants writing / management and/or community fundraising. Experience of fundraising would be of significant benefit to the organisation in this key leadership role.
Personal Specification
Essential
- Minimum of 7 years’ experience of operations in a small/medium charity context.
- Self-starter with the ability to hit the ground running and work with minimal supervision with high levels of flexibility.
- Self-motivated, with an ability to motivate and energise others.
- High level strategic understanding, critical thinking and the ability to strengthen systems in a fast-paced high performance environment.
- Excellent communication, both oral and written.
- The ability to thrive and adapt in a fast-paced, creative and impact-driven culture.
- Strong administrative skills with a high level of attention to detail.
- Experience in creating user-friendly tools and processes to support project and quality management.
- Experience using Google Suite, with strong Excel skills.
- Tech savvy – ability to learn new tech tools efficiently.
- Experience coordinating others.
- Excellent interpersonal and teamwork skills with strong empathy and cultural sensitivity
- Strong personal alignment with the mission, vision and values of EduSpots.
Highly desirable
- Experience supporting charity Boards, and working with external bodies including auditors, tax authorities, and other official bodies is highly desirable.
- Experience complying and strong familiarity with UK charity regulations and requirements.
- Experience preparing budgets and financial reports for donors/grants.
- Experience of working in a cross-cultural team.
- Experience of working with an international charity would be advantageous.
Please send a tailored covering letter and CV addressed to the CEO Miss Cat Davison by Wednesday 31st December with a hope to meet shortlisted candidates for a first-round interview in the week starting Monday 12th January.
The client requests no contact from agencies or media sales.







