Office administration jobs

 Job ADVERT for Part-time Administrator

The Project for the Registration of Children as British Citizens (PRCBC) is seeking to recruit a part-time self-motivating and committed Administrator. The postholder will be at the core of PRCBC and involved in all aspects of PRCBC’s work. This post will be based at our office in Hammersmith, London.

Salary: £32,000-36,000 FT (pro rata)

3 days per week
Closing date for applications: Rolling

Interviews: There will be an initial Zoom interview followed by an in-person practical written skills test and a further general interview at our office in Hammersmith.

About PRCBC

Founded in 2012, PRCBC is a small but dynamic charity with a strong national reputation for its unwavering commitment to children and young people with complex British citizenship rights. Now in its thirteenth year, PRCBC has consistently delivered expert advice, assistance, and representation to children, young people and their representatives, alongside leading on strategic litigation and test cases to challenge legal and practical barriers to citizenship. In addition to its legal work, PRCBC plays a vital role in public education and professional training, helping to raise awareness and build capacity around citizenship rights across the UK.

About the Role

The position is permanent and part-time. It is for 3 days per week, for the right candidate. The postholder must be available to work one Saturday a month. A normal working week is 21 hours (3 days per week) to be worked between 09:30am to 5:30pm weekdays. There may be an opportunity to work from home once a week after probationary period.

The main tasks of the role include: maintaining effective communication and correspondence with our vulnerable young clients and booking appointments; overseeing and updating our case management system; administrative financial work, costs billing and creating invoices; and general administrative duties including filing, scanning, shredding, archiving, photocopying, creating e-bundles, preparing and taking post to the post office, completing forms, and requesting subject access disclosure and other information from third parties.

The role also requires the administrator to support, where necessary, the day-to-day administrative management of the office and PRCBC operations. This includes liaising with external stakeholders across a range of areas such as IT support and building management; supporting the maintenance and updating of operational procedures and practices; and completing ad-hoc administrative tasks, such as office supply procurement, as required.

To work effectively at PRCBC, it is necessary for the administrator to closely follow instructions, retain a professional approach throughout, and be highly focused and well organised, with excellent attention to detail.

Due to the varied nature of PRCBC’s work, the administrator participates in many aspects of the management, administrative and legal process, and interacts with a wide range of individuals, from solicitors and barristers to social workers and foster parents, alongside frequently vulnerable young clients and their carers. The administrator is therefore expected to manage a varied and evolving workload. The right candidate will have an initiative-taking mindset, be highly adaptable and willing and able to take initiative in daily operations.

Application pack attached.

A fantastic opportunity has arisen to join Westway Trust as a Team Administrator, providing efficient and responsive administrative support to the Property Department, playing a key role in ensuring the annual cycle of organisational requirements in terms of administration are well planned, on track and delivered by the relevant part of the team. 

You will be a friendly, motivated, pro-active and experienced Administrator who will have the right blend and balance of people skills with the ability to drive work packages. You’ll be comfortable in connecting with wider colleagues and tenants on the Westway Trust 23 acres estate, with the ability to listen and gather a range of source material and feed these back into the work of the Property Team.

If you thrive in a dynamic and fast-paced environment, enjoy problem-solving, and committed to supporting the North Kensington community, this role is for you.

Key responsibilities of the role include but are not limited to:

• Provide efficient and effective administrative support to the Head of Property and the Property Managers, including the scheduling of team meetings.
• Initial point of contact for enquiries to the Property team.
• Manage routine office duties such as invoice requests and expenses.
• Schedule in key team tasks within the peaks and troughs of the range of team activities.
• Schedule Committee Meetings and attend in the capacity of the minute taker. Work with the team to prepare and collate the papers. Follow-up on actions for timely reporting.
• You will ensure time is set aside by the whole team to meet organisational goals, such as performance reviews, work to achieve the organisation’s annual audit, service charge reconciliation, and contractor reviews.
• You may be asked to commission regular cyclical reports from external providers and ensure they are delivered on time ready for upward reporting.
• You may be asked to organise emails, create presentations, and work within the teams filing system.
• You will receive reports from key team members and ensure they are ready to present through the Governance.
• You will co-ordinate and collage high level data collection provided by others for upward reporting.
• You will ensure key project information regarding estate development is circulated to the lettings and leasing side of the Property Team’s operation. This may involve calling on others in the organisation to assist.
• You will nurture positive relationships and information flow within the team groupings.

Essential Experience, Skills and Attributes

• Minimum 5 years’ administration experience working in a busy office, with strong organisational and time management skills.
• Experience of designing and delivering high quality, proactive project administration.
• Experience of scheduling and dealing with Committees.
• Proficient IT skills, across Microsoft Office, and willing to learn new systems.
• Excellent written and verbal communication skills with the ability to create presentations and other communications.
• Experience of research.
• Experience of creating useful templates to support projects.
• Experience in prioritising competing demands and workloads.
• Experience of team-working and collaboration with an eye for detail.
• You will be assertive, able to use your own initiative and capable of managing upwards with tact.
• Understanding of Equalities, Diversity and Inclusion and commitment to working with and for diverse communities, equality of opportunity and anti-racism.

Desirable 

• Experience within any field of Property, Construction, or Estate Management
• A good understanding of the local area (North Kensington).

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is  Wednesday 18 June when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early. An early application is strongly recommended.

Location: Hybrid - Eyre Street, Sheffield - this role is partly based at home, partly in the Sheffield offices.

Salary: Grade 3 - £31,133 per annum (pro rata for part time)

Contract: Maternity cover until end of July 2026

Hours – 30 per week - Working Pattern Tuesday-Friday but open to discussion if needed

Closing date: Thursday 26 June 2025 at 11:30pm

Do you have exceptional customer service and administrative experience? Are you dedicated to bringing about real change in tackling the housing emergency? Join Shelter as a Senior Administrator in our Telephone and Online Advice Services (TOAS) and help in our fight for home.

About The Role

You will be responsible for maintaining the back office functions and support service delivery. This will include managing relationships with local suppliers and contracts, system and process design, financial management, ensuring Health and Safety compliance and managing travel and accommodation bookings. You will line manage two administrators and also provide administrative support to the Head of Telephone and Online Advice Services. The role also involves extensive telephone contact with supplier and internal customers and meeting visitors to the office.

About You

You will have:

• Considerable experience in a client/customer service role and office administration
• Sound understanding of financial management, ideally including budgeting and forecasting
• Great customer service and communication skills
• Fast accurate keyboard skills and experience of using a range of IT tools to carry out your work, including case management systems and databases, Microsoft Office applications, internet and email etc.
• A working knowledge of Health and Safety legislation and risk assessments
• Management and negotiation skills

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

The TOAS team delivers housing advice to clients on the phone, web chat and advice content on Shelter’s website.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

How to Apply

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement using the STAR format with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each.

Please ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Be the heartbeat of a vibrant LGBTQ+ mental health charity. Join MindOut as our Administration Assistant and make a real difference every day.

Are you a highly organised, proactive person who thrives in a busy, purpose-driven environment? MindOut is looking for an Administration Assistant to support our dedicated team in Brighton. This is more than just an admin role — you’ll be the first point of contact for many of our service users, volunteers, and partners, helping to keep our operations running smoothly and compassionately.

You’ll play a key role in:

• Supporting recruitment, training, and onboarding of staff and volunteers
• Managing databases, reports, and internal systems
• Helping to shape our communications through newsletters, social media, and events
• Supporting with tasks relating to finances and accounting
• Operational office support
• Supporting with events and engagement activities
• Contributing to a workplace that values inclusion, mental health awareness, and LGBTQ+ empowerment

We offer:

• A full-time role (35 hours/week) based in Brighton with hybrid working options
• A salary of £23,000 FTE
• A supportive, inclusive team culture where your voice matters

If you’re passionate about LGBTQ+ rights, mental health, and making a tangible impact through your organisational skills, we’d love to hear from you.

We actively welcome applications from people with lived experience of mental health challenges, and from individuals who identify as LGBTQ+, people of colour, disabled, or from other underrepresented communities - your unique perspective and voice are valued.

Employee Benefits include:

• 29 days annual leave + Bank Holiday
• One day off for your birthday each year
• Flexible working
• Hybrid working
• Access to our EAP (Employee Assistance Programme)
• Up to 5% employer contribution towards your pension

Birmingham and Solihull Women’s aid have for over 40 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have colleagues offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

This role will staff our Head Office central admin office, ensuring the smooth running of office systems and providing administrative support to all services.

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team 

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.

The closing date for receipt of completed applications is at 12 noon on Tuesday 1st July. Interviews will take place in the weeks commencing 14th July.

The Administrator at Western Forest will provide essential support in administrative tasks primarily supporting the financial, reporting and programme management elements of the programme. The Administrator will play a key role in maintaining accurate records, supporting financial processes and ensuring timely processing of documents and claims.

About the role:

Are you the go-to person when a team needs things to run like clockwork? Do you thrive on first-class customer service and accurate, timely admin and fancy taking those skills to a charity that makes a difference every day? If this sounds like your kind of challenge, step up and apply today.

We are recruiting eight Service Administrators to underpin our High-support Accommodation services in Camden (x2), Lewisham, Islington and Westminster, and our Young People's Accommodation services in Lewisham and Greenwich.

Working closely with Service Managers and frontline colleagues, you’ll keep the nuts-and-bolts of our services turning smoothly, so staff can focus on residents. From minute-taking and data reporting to keeping a close eye on voids, repairs and rents, you’ll be the calm, organised centre of a busy office. You’ll also support the Assistant Director and Regional Service Managers with projects that improve how we work across the services.

Ready to make a measurable difference from behind the scenes? Apply today and bring your organisational flair to a team that never forgets why great admin matters.

Please note: One of the Camden posts is open to female applicants only under Schedule 9, Paragraph 1 of the Equality Act 2010, as the service delivers trauma-informed support to women affected by Violence against Women and Girls (VAWG.) We are committed to equal opportunities and actively welcome applicants from all backgrounds.

About you:

• Already proved yourself in a fast-paced office.
• Can navigate MS Office (especially Excel) with ease and enjoy turning raw data into clear, insightful reports.
• Your written and verbal communication is crisp, confident and crucially compassionate, because our residents and partners rely on warm, professional interactions.
• A knack for juggling deadlines, protecting confidential information and spotting ways to improve systems will set you apart.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Wednesday 25th June at midnight

First stage interviews: Wednesday 9th, Thursday 11th and Monday 14th July Online via Microsoft Teams

Second stage interviews: Wednesday 16th, Thursday 17th and Friday 18th July in person in SHP services

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions.

Do you care about improving local communities through the power of business, have good knowledge of the administration and management of a small charity, an eye for detail and the ability to manage a range of finance and IT systems? Heart of the City is looking for an experienced administrator with the ability to effectively manage a range of different systems and tasks, is comfortable working with senior stakeholders, and who can think analytically and solve problems.

Details of Job

The Systems and Administration Officer will be responsible for the effective running of Heart of the City’s systems and administrative processes, ensuring that digital tools are utilised in the most effective way, and governance, finance and business support processes are delivered efficiently.

The post holder will manage the delivery of key IT, finance, governance and administrative processes. This includes ensuring the legal compliance, effectiveness and security of cloud services and software used by the team, supporting the director with financial planning and administration and managing calendars, governance systems and general correspondence. The post-holder will also be a key contact point both internally and externally; this includes senior stakeholders on the Board of Trustees and Council of Members. They will also support the team with day-to-day office management and queries with software and cloud service usage, with a view to streamlining systems where possible.

The focus of this role will be delivery of administrative support to the fundraising team. You will be the first point of contact for new individual supporters and play a key role in our stewardship and engagement plans. You will be involved in gathering feedback and experiences from our visitors so that we can show our impact. You will have an important role to make sure our database, record keeping and financial systems are accurate and fully up to date. You will assist the Fundraising Manager to generate financial and impact reports for use internally and externally. The post holder’s key tasks will be as follows:

Key responsibilities:

Supporter care and communication (30%)

·Act as the first point of contact for fundraising enquiries, including in person visits, ensuring a positive, personalised and friendly approach.

·Proactively and reactively communicate with new and existing supporters to thank and steward, in line with our established stewardship plans and practices. This will be via phone, email, letter, social media and in person.

·In collaboration with the Fundraising Manager produce materials and resources to support our stewardship of donors and supporters. This will include preparation of newsletters, social media content, marketing/fundraising materials and helping to plan and deliver supporter and participation events.

·Assist with systematic gathering and presentation of visitor feedback from a range of stakeholders including participants, group leaders, parents and teachers. This will be through face-to-face conversations, online events, surveys and through collating evidence gathered routinely by teams at Bendrigg.

Financial administration (25%)

·Working with the Finance Manager and Fundraising Manager, accurately process, record and reconcile donations received from a variety of sources.

·Log donations using a combination of manual data entry, automated imports, and third-party integrations with our fundraising database.

·Confidently run internal reports to generate statistics and impact measurements for use in our accounting and grant reports.

·Manage the charity’s Gift Aid submissions in line with HMRC guidance.

Database support (20%)

·Record supporters, donations, activities and communications accurately on the fundraising database.

·Ensure the database is fully up-to-date and complies with data protection regulations including GDPR.

·Export fundraising data and generate reports for the fundraising team.

·Maximise proficiency with the database through training, development, and opportunities to network and share best practice with other charities.

·Become the team’s database expert, creating processes and procedures, being the first point of contact for colleagues with database queries and championing the use of the database among the fundraising team.

Team administrative support (15%)

·Manage our third-party donation platforms.

·Work with the fundraising team to maintain our stock of fundraising materials.

·Maintain Bendrigg’s website pages related to fundraising and supporter care.

·Contribute to the planning process for the team’s calendar of fundraising appeals and activities.

·Help the Fundraising Coordinator prepare for and deliver events and other community initiatives.

·With guidance from the Fundraising Coordinator, support with the induction and care of fundraising volunteers.

Office support (5%)

·Help the rest of the onsite Income & Engagement Team providing a 'reception' service including answering the door, greeting and signposting visitors, accepting deliveries, answering the main office phone and directing calls.

Further responsibilities (5%)

·Participate in the day-to-day work of the organisation – such as attending team meetings, producing reports and taking a flexible approach to general administrative duties.

·Complete internal and external training appropriate to the role.

This is not an exhaustive list, and you will be able to undertake such duties as may reasonably be expected, within the scope and rank of this post. 

Up to 20 days per year (+ training days)

£200 per Panel (£450 if required to substitute for Chair of Panel)

TACT, the UK’s largest fostering charity and has been providing loving families for vulnerable children and young people across the country for over 25 years. Our reputation and growth rests upon our strength in providing successful placements. As a charity, we do not have shareholders who receive profits - we invest all of our surplus income into service, staff, carers, and children’s development.

As a Panel Vice Chair with TACT, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. You can review our values here.

The Scotland team are seeking a Fostering Panel Vice Chair with Social Work background to support the Chair in conducting monthly virtual panel meetings held on second Tuesday of the month via Microsoft Teams.

In line with our values, we expect each panel member to ensure that all decisions are made regarding the interest of ‘children in care,’ foster carers, and the community in which they live.

The successful candidate may need to travel to attend occasional in-person meetings. 

As a Fostering Panel Vice Chair, you will be able to evidence:

• Your understanding of the fostering process and practice within the legislative framework or similar.
• Have at least 2 years’ experience of sitting on a fostering panel.
• A history of employment experience at team manager level or above, ideally in a social work or family placement setting.
• Having substantial experience of chairing meetings.
• An ability to evaluate complex reports and assessments while maintaining clarity within the decision-making parameters.
• The capability to develop, monitor and maintain policies and procedures to the highest standard within TACT

As a Fostering Panel Vice Chair your duties will include:

• Occasionally chairing Panel meetings, in the absence of the Chair, ensuring that multifaceted issues are thoroughly considered and recorded, having undertaken thorough preparation for meetings.
• Co-ordinating and directing the work of the Fostering Panel and ensure the quality of foster carers recruited, meet relevant standards.
• Facilitation of the active participation of all panel members alongside the Chair of Panel.
• Regular liaison with the Chair of Panel, decision-maker and with other senior managers as required.
• Participation in the recruitment, selection, and induction of new panel members.
• To assist the Chair in regular planning of training for and appraisal of panel members and support with Ofsted Inspections as and when required.

Full details of the Fostering Panel Vice Chair role are available via the Job Description tab and our Applicant Information Booklet 

A Standard DBS clearance is required for this role. This check will be undertaken by TACT on your behalf. The successful applicant will be engaged on an office holder basis and be required to have professional membership to a social work body. 

• Closing: Tuesday 17th June 2025
• Interviews: Friday 4th July 2025 via Microsoft Teams

TACT reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Safeguarding is everyone’s business and TACT believe that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The Trust Administrator is responsible for maintaining the core administrative functions of the Trust to ensure the smooth operation of the charity, enabling its mission to ensure healthy rivers for wildlife and people. Reporting directly to the Finance and Resource Manager, the Trust Administrator will work with a range of internal and external contacts to ensure routine business functions, human and physical resources, supporter liaison are working well. The role will involve working closely with a range of suppliers, stakeholders and the Estate from which the office is leased.

The role will require exceptional organisational skills, excellent interpersonal skills, attention to detail, and working flexibly in an agile environment. Experience of organisational administration in the public, private or charity sector, and experience of HR, meetings administration and IT are essential while purchasing and negotiating with suppliers is desirable. A helpful and positive attitude is needed, as is a willingness to embrace flexible ways of working. Adherence to certain policies and procedures is essential, including requirements such as data confidentiality and upholding a culture of professionalism.

Whilst the role is predominantly aimed at internal support, including for Trustees and supporters, external liaison will be required with suppliers, funders, partners, and the public.

For further details of the role together with how to apply, please visit our website. 

 

Creative Support is a non-profit organisation that provides high quality person centred social care services for people with learning disabilities, mental health and other needs.

An exciting new opportunity has become available to join our dynamic, fast-paced, hardworking Human Resources team to support the delivery of efficient HR services for a Stockport based charity located within just a few minutes’ walk of the train and bus services.

We are looking for an individual who either has experience in an office environment or is looking to start and develop their career in Human Resources in a busy office environment.  You will have a good working knowledge of Microsoft Office including Word, Excel and Access. You will be a highly organized individual who is able to work to deadlines and provide excellent customer service.

You must have the ability to work autonomously, manage tight deadlines, maintaining both computerised and manual records including the development and maintenance of Excel spreadsheets and have the ability to work with frequently changing priorities. The post holder will be required to handle information of a confidential nature and must observe the highest standards of professionalism, discretion and confidentiality.

This is an ideal role for graduates who are passionate about working in the not-for-profit sector although any applicants who are looking for their first role within a human resources environment may also apply.

Vacancy Reference Number: 81628

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK.

Job Title: Membership Administrator

Reports to: Membership and Elections Manager

Line reports: n/a

Contract terms: 35 hours per week, 12 months fixed term (maternity cover)

Salary: £29,895

Location: London based, with hybrid working

The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job Purpose

 The Membership Administrator will support work relating to membership customer service, recruitment, retention, subscriptions, data management and communications.

The post requires strong attention to detail, experience in using CRM systems and excellent customer service and communication skills as the first point of contact in our membership team.

Main responsibilities

 Membership

• Respond to enquiries about membership by email and phone, and being the first point of contact for membership issues
• Process applications for membership ensuring applicants meet the criteria and provide correct documentation e.g. sponsors 
• Suggest improvements to the membership application process
• Ensure member information is up to date within the CRM
• Ensure membership pages of the website are up to date
• Facilitate access to membership benefits
• Providing mailing list for the publishers of the Eye journal
• Assist in the production of regular membership communications
• Provide reports for Council on the number and names of new members and those gaining fellowship by examination
• Assist in the production of promotional material for use at courses and events

Subscriptions

• Administrate Direct Debit process
• Apply bank transfer payments to member accounts
• Administrate collection process of overdue membership payments
• dministrate membership concessions and grade changes
• Respond to enquiries about subscription fees
• Respond to enquires re the annual renewal process

General

• Assist the Membership Elections Manager with arrangements for the College elections as appropriate
• Assist the Membership Elections Manager with attendance at various national marketing events to represent the College as appropriate
• Download CRM reports and presenting in information in various formats, e.g. inclusion of graphs
• Assist with the work of the membership working group including arranging meeting logistics, including dates, location and catering
• Assist with the organisation of meeting papers, including preparing the agenda, circulating papers and drafting minutes

To undertake other duties as required:

• Undertake any other reasonable duties as required, including occasional travel and overnight stays.

Inclusion and Diversity statement 

RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.  

Our values are: 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidence-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

• being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

Person Specification

Knowledge, Qualifications and Experience

• Administration experience in a customer facing environment
• Experience of data processing
• Knowledge of Microsoft Office software
• Experience of working with CRM systems (please list all systems and experience level on CV)

Skills and Abilities

• Excellent communication skills, both written and verbal with the ability to relay key information and handle enquiries
• High attention to detail
• Highly developed organisational, prioritisation and time management skills
• Work on own initiative and respond effectively to new situations
• Professional attitude with strong focus on quality of service
• Work well within a team, with consideration for colleagues

Personal Qualities (Attributes)

• Commitment to equity and diversity and understanding of how this applies to own area of work
• Committed to own continuing professional development

Other requirements

• Discretion, tact and flexible attitude
• Understanding of GDPR requirements

Staff benefits

 We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits:

• Hybrid working (2 days in the office, 3 from home)
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
• One day of paid leave to move house

 Enhanced parental leave

Planning for your future:

• Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
• Life assurance of 4x of base salary

Career development:

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
• Study loans

Travel:

• Season ticket loan
• Cycle to work scheme

Wellbeing:

• Summer Fridays (staff can finish 90 minutes early from mid-July to the end of August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)
• Health Cash Plan

How to apply

Please submit your 2-page CV and a 1-page covering letter. The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.

Interviews will be held at our office in Euston, week commencing 23 June 2025. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 16 June 2024.

About us

Carers Scotland runs the Carer Positive initiative on behalf of the Scottish Government, which supports private, public and voluntary sector organisations in Scotland to create carer friendly workplaces. We currently have over 290 accredited organisations covering over 516,000 employees in Scotland. Our training and development work offers training in self-advocacy and carers rights to carers, as well as carer awareness training to organisations and groups across Scotland. Our campaign and policy work sees us engage with Scottish Government, Scottish Parliament, Local Authorities, NHS Boards and others to influence public policy and secure change to improve the lives of carers. We also offer a range of online support activity for carers providing information and support.

About the role

Carers Scotland is seeking a Business Support Administrator to assist our work in supporting unpaid carers in employment and employability, as well as provide some admin support to the Carers Scotland team. You should be passionate about supporting unpaid carers.

There will be some travel throughout Scotland and within the UK, involving occasional overnight stays and weekend work.

About you

A confident, self-starter you should have experience of working on programmes and projects, some desk-based research experience, as well the ability to work on your own initiative and be very well organised. A good team player is a must.
 

How to apply

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.

The closing date for applications is 1pm, Friday 11 July.

Please send in your application as soon as possible. We look forward to receiving your application.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

We may carry out online and social media checks before a formal offer is made.