Office administration jobs

As Youth Worker you will use your experience of working with children and young people to:

• Work alongside the Youth Coordinator to develop and deliver an agreed project plan that meets the requirements of funders and local team priorities and is in line with Diabetes UK processes and policies.
• Support young people and volunteers to understand and grow their strengths and skills, empowering them to take action, support others and make change happen.
• Continuously improve our impact and engagement with young people and the diabetes community, identifying opportunities to share learning and good practice across teams.
• Work with colleagues to grow and enhance our engagement with young people, creating opportunities for long term relationships and involvement of young people in the wider work of the charity.

Ideal candidate

• This role calls for someone with experience of working in partnership with children and young people, to deliver services and activities that are meaningful to them - a JNC- recognised qualification in youth work would be an advantage. You will have a keen understanding of how diabetes can affect young people’s lives, and a desire to see lasting change for the better. You will be highly organised and driven to see plans through to completion, as well as to evidence impact through monitoring and evaluation.
• This role will require you to be able to travel regularly and widely across the whole of the South West & South Central Region – a full driving licence would be desirable. You must be prepared to work evenings and weekends, with some overnight stays. You will be expected to work from our Taunton office at least once a week.

Job Title: Digital Marketing Assistant 

Location: Hybrid, Home and London office

Hours of Work: Full-time: 9:15 am – 5:15 pm (35 hours pw) 

Contract: 12 Months FTC (Maternity Cover)

Salary: £26,500 per annum 

Reporting to: Digital Marketing Manager

Premier, Europe’s largest Christian Media organisation, is seeking a Digital Marketing Assistant to support our mission of making a real impact through media. In this vibrant, purpose-driven environment, you will immerse yourself in the fast-paced world of email marketing, social media, and audio advertising, working alongside experienced marketers to develop your skills across a range of digital channels.

You will play a key role in supporting creative campaigns, collaborating with both sales and marketing teams, and contributing to the implementation and optimisation of digital marketing activities. From assisting with content creation and campaign scheduling to engaging audiences and analysing performance metrics, you’ll be at the heart of our digital strategy and learn new skills every day.

If you are enthusiastic, organised, and eager to learn, this is your opportunity to gain hands-on experience, grow your marketing career, and contribute to Premier’s mission to connect people with God through media.

Role Overview

• Building and executing successful marketing campaigns across multiple channels

• Monitoring and providing accurate reporting

• Assisting on various marketing projects

• Providing administrative support to the digital marketing team 

Why Join Premier?

• We offer a competitive salary

• Hybrid working

• Extra annual leave in addition to statutory entitlement

• Additional leave on your birthday

• Competitive sickness absence pay scheme

• Life Assurance scheme

• Employee Assistance with online GP scheme 

• Eye care scheme 

• Enhanced Family leave / pay 

In addition to competitive pay and benefits, Premier offers:

• A great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually.

• Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.

• Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration.

Ready to make a lasting Impact? Apply now

Administration and Cover Manager

Location: Bournville School, Birmingham

Salary: £32,597 FTE (£29,883 actual term time plus 10 days)

Vacancy Type: Permanent, Full Time

Closing date: 22/02/2026

Your Role

Are you looking for a position where you will be truly valued? Have you previously shown loyalty and longevity in roles as an Administrator? If you have answered ‘Yes’ , then we have great news for you!

We are looking for an Administration and Cover Manager to:

1. To effectively manage the day-to-day cover in the academy. 
2. To lead on and manage the academy’s admissions procedures. 
3. To manage the administrative team

Responsibilities will include:

• Managing both planned and daily cover in accordance with the academy’s policy and safeguarding requirements.
• Utilising the Supply Bank platform effectively to meet the academy’s day-to-day cover requirements
• Managing the academy’s admissions procedures for students in Years 4-11
• Being the point of contact between parents and the Academy concerning all aspects of the admissions process.

Due to the cover responsibilities of the role the successful candidate would need to be available to start work daily at 7:30 am.

Bournville School is a vibrant and diverse school. We are an ambitious school and value enthusiastic and hardworking staff. It is a very exciting time to join us.

We believe that every child should leave school proud of the young adult they have become, and that every youngster attending our Trust deserves the opportunity to thrive in an atmosphere where high expectation meets endless possibilities.

Applicants will join a well-led and motivated team committed to continuous improvement.

You should be:

• Passionate with an appetite to inspire young people
• Hardworking, imaginative and have excellent organisational and time management skills
• Experience of using Microsoft Office programmes
• Flexibility and be able to take both a proactive and responsive approach
• A dedicated team player who wants to work and engage with colleagues at all levels

In return we will offer you:

• Access to support and guidance from other subject leaders across the MAT and form subject expertise within the Academy SLT
• Bespoke Continual Professional Development (in the academy and online via the National College)
• Perkbox example benefits;
• Discounts at nationwide retailers
• Gym discount
• Cinema discounts
• Employee assistance programme
• Up to 4 structured counselling sessions per year
• A MAT wide focus on staff well-being

To Apply

If you feel you are a suitable candidate and would like to work for Fairfax Multi-Academy Trust, please click apply to be redirected to our website to complete your application.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for an Advice and Wellbeing Administrator to provide high quality administrative support to the Advice & Wellbeing team. The role will provide support to our expanding prevention and intervention programmes such as our Active Bystander Programme, including overseeing the enquiries, scheduling, and workshop administration. This role may also include triaging Advice Service and Sexual Violence Liaison Officer enquiries, booking appointments, maintaining electronic records and providing administrative support to the Advisors/Officers. 

Have you got excellent verbal and written communication skills? Are you able to understand and work within policies, procedures and regulations? If the answer is yes, then we want to hear from you.
 

Our ideal candidate will manage the various shared email inboxes and ensure that enquiries are responded to in a friendly, effective and efficient manner. The right candidate will handle personal information in a sensitive manner and in accordance with policies and procedures around confidentiality and data protection. The successful role holder will also work collaboratively with other members of the team to ensure that an outstanding Advice Service and wellbeing projects are provided that meet the needs of UCL students. 

If you want to work with wonderful people and make a positive impact on our woodlands and wood culture, then being Membership and Charity Administrator at Woodland Heritage is the perfect opportunity for you!

As Membership and Charity Administrator you will enable the smooth running of the charity by delivering important parts of the charity’s administration. Here your organisational skills and focus on solutions will come into their own.

This will be a core part of how Woodland Heritage achieves its mission and will be an incredibly rewarding and varied experience for someone with the right skills, experience and can-do attitude. 

Woodland Heritage is creating a thriving UK wood culture that benefits our environment, all people and our economy. We do this by championing the good use of home-grown timber from sustainable, productive woodlands for the benefit of present and future generations. Through a combination of demonstration sites, research, education, membership and outreach, we build on the wisdom and skills of the past to weather the challenges of tomorrow. 

About the role

• The role is part-time, 3 days / 22.5 hours per week with occasional planned evening and weekend working as required
• Options for flexible and hybrid working, with 1 day per week at the Whitney Sawmills office (see below)
• 25 days plus Bank/Public holidays as paid leave (pro rata)
• £24,000 (pro rata 3 days per week £14,400)
• Fixed term of two years
• Your line manager will be the Engagement Manager
• Employer contribution from nest pensions
• We can offer flexible and/or hybrid working. Our main office is at Whitney Sawmill in Herefordshire. Candidates will be required to work at the Whitney Sawmills office a minimum of 1 day per week.

All other terms and conditions will be as per your contract. More details are available via our staff handbook which can be provided to shortlisted candidates.

About you

You will be organised, have excellent attention to detail and the ability to prioritise and manage a varied workload. You will have strong written and verbal communication skills. You will provide excellent customer service while addressing both internal and external enquiries. Full training will be given to the right candidate.

You will join a small, dedicated team of staff and a wider group of passionate trustees. Everyone will want you to succeed and will support you along the way.

Visit our website to download the job specification and learn how to apply. We'd love to hear from you!

We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.  

Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex.  We achieve this through the delivery of a range of services including information, training and peer support.

Our ND Navigation Service provides information, training and support to parent-carers of children and young people waiting on, undergoing or completed an assessment for ADHD, Autism and other neurodivergent conditions. 

We are looking to recruit a skilled and motivated Administration & Data Management Officer to join our Team. The post holder will be responsible for providing a range of administrative duties in support of our ND Navigation Service and Outreach team, including processing referrals, creating and maintaining records on our Charitylog database, collating data and generating monitoring reports as well as managing enquiries from parents.

Job Description & Person Specification

Key Tasks & Responsibilities

1. Processing referrals received into the NDP Navigation service

2. Creating and updating service user records on Charitylog and Excel including data entry and uploading documents, etc.

3. Weekly collating of data from Charitylog and generating monthly monitoring reports on Excel to provide senior managers, partners and funders

4. Arranging community outreach events (ND Navigation Roadshow) with local partners including CDC’s, Family Hubs, special schools, short break providers, parent support groups, etc.

5. Managing enquiries from parent-carers and professionals working with parents

6. Managing bookings in the event of staff sickness or absence – for the NDP Navigation service

7. Carrying out regular telephone surveys with parent-carers who have accessed the NDP Navigation service, maintaining monitoring records and testimonials and updating log sheets

8. Monitoring posts on Reaching Families Facebook group and where relevant, follow up with signposting to appropriate Reaching Families Services and other relevant providers

9. Providing other administrative support to the Outreach and Training Manager, Team Lead, Co-ordinators and ND Support Workers in executing their duties

10. To pursue a strategy of continual personal and professional development

11. To carry out other occasional duties commensurate with the role

See attached job description for details and full criteria 

We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements. 

Closing date for applications is 2nd March 2026

Interviews to be held in Littlehampton on 11th March 2026

To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents) 

The Opportunity   

As a key team member within our Partnerships and Income Development team, you will play a vital role in supporting the management and growth of our corporate partnerships, with a focus on partnerships that enable and enhance our Aspiring Professionals Programme.

1. Account Management: 

• Ownership and management of the direction, growth and success of key strategic partnerships with Freshfields and Linklaters, providing excellent stewardship and effective communications to ensure long-term and mutually beneficial relationships.
• Manage, renew and develop a select portfolio of smaller existing partnerships in the legal sector, identifying new opportunities to deliver greater impact and income growth.
• Support internal account management structure across corporate programme partnerships, ensuring relationship management and programme delivery is delivered to a high standard, processes are consistently upheld, and partnerships are renewed where required.

2. Stewardship and Reporting: 

• Track deadlines, deliverables and reporting requirements for own portfolio of corporate partnerships.
• Create reports, updates and support with the creation of case studies to demonstrate the value and impact of partnerships.
• Find creative ways to share updates and engage partners with our mission and work 
• Work closely with the Head of Partnerships & Income Development, Partnerships Manager and finance team to build budgets, track secured income accurately, report on risk and opportunities, and ensure that income is banked.

3. New Business and Partnership Development

• Work closely with the Programme Delivery team to understand programme needs and gaps in provision, in order to improve the quality, depth and breadth of programme partnerships.
• Use your expertise and creativity to design and shape strategic programme partnerships that align partner objectives with student and programme outcomes. 
• Write, build and create compelling and innovative partnership proposals, budgets and presentations to secure new business and develop existing partnerships.
• Deliver a smooth onboarding process for transitioning new partners into account management structure.

4. Line Management

• Outline outcomes to be achieved, considering individual skills, capabilities, and workload to ensure a balanced distribution of work.
• Review work outputs, monitor and quality assure work.
• Identify training and development needs; employ a coaching approach, and clarify opportunities for skill enhancement and career growth.

See attached job description for more detail on the key responsibilities in the role

Person Specification:

We need someone who will demonstrate our organisational skills-based competencies - as listed below: 

1.  Leadership
2.  Communication
3.  Adaptability
4.  Professionalism 
5.  Decision-making

Technical knowledge, understanding and experience required:

• Demonstrable experience of working in a partnership role in a charity or similar non-profit organisation.
• Demonstrable experience of building, maintaining and developing outstanding and mutually beneficial corporate partnerships. 
• Knowledge of programme design and planning with corporate partners, including setting and managing complex budgets.
• Understanding of good practice in fundraising including data protection and partner stewardship. 
• Proficient in Microsoft Office, including Excel. 
• A basic level of understanding of Salesforce CRM 

See attached job description for more detail on the person specification

Ways of working:

• Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom. 
• Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings. 

Benefits

• 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure.
• Cycle to Work scheme.
• 5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

How to Apply

If you are interested in applying for this role, please head over to our website by 23:59, Sunday 22nd February and answer the following questions:

1) Why would you like to work at the Social Mobility Foundation? (250 words max.)

2) What makes you a suitable candidate for this role, including specific examples from your experience and skills? (500 words max.)

3) Tell us about a time when you managed an important relationship with a corporate partner, client or external stakeholder. What was your role in maintaining the relationship, and what did you learn about effective account management from the experience? (500 words max.)

This is a fixed term, maternity cover role (for up to 12 months). 

The Role

We’re looking for a super-organised, people-friendly administrator to help keep our Digital, Marketing and Business Enterprise teams running smoothly.

You’ll be right at the heart of our digital activity, triaging requests, managing web and marketing tasks, and helping make sure work is prioritised, tracked and delivered on time. You’ll be the go-to person who helps turn ideas and requests into clear actions, while also providing wider admin support that keeps everything ticking along behind the scenes.

If you enjoy variety, like bringing order to busy workloads, and get satisfaction from helping teams do their best work, this role is for you! 

About You

You’re organised, proactive and enjoy making things happen.

You’re confident communicating with a wide range of people, happy juggling different tasks, and calm when things get busy. You don’t need to be a digital expert, but you’re curious, keen to learn new systems, and comfortable using that knowledge to help triage queries and solve problems.

You’ll have experience in an admin or coordination role, be comfortable working with digital tools and shared systems, and enjoy being the person who brings clarity, structure and a positive energy to the team. 

About Us

We are the University of Southampton Students' Union (SUSU) – independent from the University and run by students, for students. Our vision is simple:  SUSU is here to enrich the life of every student. We are a workplace that’s buzzing with life, ideas, and opportunities – where your work directly shapes the student experience. 

As part of our team, you'll enjoy:

• Salary of £24,362 per annum
• Generous paid holiday - 24 days per year, plus 8 closure days (around Easter, August and Christmas) on top of 8 bank holidays.
• Defined contributions pension scheme
• Travel perks – discounted UniLink and Blue Star bus passes

To find out more, visit our website.

Apply Now

You can easily apply using your CV and covering letter by clicking on 'Apply Now'. 

Closing Date: 10am, Friday 20 February 2026

Interview Date: 2 March 2026

Please note feedback will not be provided if you are not shortlisted for interview.   

SUSU is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.  

Hours: 37.5 per week (Monday to Friday)
Salary: £32,765 per annum (South East Weighting inclusive – pay award pending)
Contract: Full-time, permanent
Location: Rock UK Carroty Wood, Tonbridge

We are looking for a motivated and experienced Business & Operations Manager to oversee the efficient and effective running of Carroty Wood’s administrative and business support functions. This is a key leadership role, ensuring excellence across bookings administration, commercial operations, and customer experience, while supporting the Centre Director and Leadership Team to deliver the Centre’s strategic and missional goals.

Motivated by your Christian faith, you will be able to clearly and respectfully communicate Rock UK’s Christian ethos, mission and values to staff and guests of all faiths and none.

You will need to have:

• Excellent organisational and administrative skills

• Experience of leading and motivating a team

• Strong interpersonal and communication skills

• Good working knowledge of Microsoft Office and familiarity with accounting processes

• The ability to work both independently and collaboratively

This role is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is committed to the values, beliefs and behaviours set out in our Statement of Christian Beliefs and Ethos.

Applications will be reviewed upon receipt.

Job Title: Advice & Information Worker 
Working Hours: 37 Hours per week
Salary: £28,050.00 per annum 
Contract: Permanent
Location: Hatfield Office / hybrid options

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

We are looking for two dedicated and passionate Advice and Information Worker to join our team based in Hatfield! You will be the first point of contact for anyone needing to access the ‘hyh hub’ and will ensure that all referrals are triaged to identify the most effective pathway for support. The worker will deliver accurate advice and information to young people, parents and professionals, and work undertaken in a coordinated timely manner. You will carry out appropriate assessments, with other agencies where needed, to assess the needs of the family to prevent family breakdown and homelessness.

Role Responsibilities:
- Manage a varied, short term case load with conflicting deadlines
- To offer realistic advice and options to young people, family members and professionals to prevent family breakdown and homelessness, identifying any other needs within the process.
- To carry out service user assessments under the JHP and liaise with statutory agencies, non-statutory agencies and family members to assist with a planned move on/secure accommodation for
16/17 year olds as required.
- Develop and maintain smooth, accurate pathways on the database for gathering and maintaining all relevant service user and statistical information
- To chair and coordinate family meetings, housing support meetings and liaison meetings with other agencies as required
- To liaise and refer into Crashpad as required and work within the set timescales
- Alongside team members and external partners, co-ordinate and implement focused action plans, working with families for a maximum of 6 weeks
- Working in strengths based way, support 16/17 year olds to advocate for themselves when appropriate and necessary
- Carry out the necessary follow-up work and write ups of service users files
- Encourage and promote a planned approach to solving conflict alongside the ‘hyh hub’ and explore the mediation / family link worker processes to young people and their families, in line with the ‘single pathway’ model.

As a successful candidate you will have...
- A full driving license and use of own car or motorbike for business purposes (Compulsory)
- Ability to demonstrate an understanding of the problems facing homeless young people
- Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive
- General administrative skills (filling, record keeping and computer literacy)
- Ability to work effectively with a full and varied workload with conflicting deadlines
- Excellent understanding of confidentially with strict professional boundaries and personal integrity
- Commitment to equal opportunities and anti-discriminatory practice
- Excellent planning, organisational & time management skills
- Have a flexible working approach to the needs of the service users
- Ability to communicate clearly both verbally and in writing
- IT literacy including excel, word, teams and outlook
- An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable)

What can we offer you?
-25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
-People's Pension Plan contribution
-Group Life Insurance plan
-Opportunities for personal and career development
-Hybrid working - option to work from home up to 2 days per week
-An additional annual leave day on your Birthday
-Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
-Employee Assistance Programme - support with wellbeing & personal struggles
 

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 12th February 2026

Recruitment afternoon will be held on 24th February 2026 held in our Hatfield Office .  This will involve a variety of group based and individual tasks following by a competency interview.  and if successful there will be a personal interview stage held on a date to be confirmed. 

Should you need any reasonable adjustments to support you through the recruitment day please confirm upon receipt of invitation.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.  

Operations & People Support Officer

Reporting to: Operations & People Team Leader
Salary: £26,066 – £30,523
Hours: 37.5 hours per week
Contract: Permanent
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool

Job Purpose

This is an exciting opportunity to be at the heart of the Charity’s operations. You will be the first point of contact for supporters and will deliver outstanding customer care and donor stewardship.

You will build strong working relationships with Charity colleagues, donors (existing and potential), volunteers and Trust staff. The role supports the fundraising teams, assists with the hospital and online shop, and plays a key part in coordinating and administering the Charity’s volunteering function. You will also provide vital People (HR) administration and process support.

Main Duties & Responsibilities

Fundraising & Office

• Undertake day-to-day administrative tasks as directed by the Operations & People Manager and Team Leader, including preparing letters, reports and memos to a high professional standard.

• Handle sensitive information appropriately, maintaining confidentiality at all times.

• Deal with all incoming telephone enquiries in a professional and helpful manner, directing calls correctly and taking accurate messages.

• Support the efficient running of the public Charity office by welcoming donors and visitors in a friendly and professional way.

• Provide excellent customer care and donor stewardship in every interaction.

• Manage incoming mail, ensuring it is opened, distributed and responded to promptly.

• Process donations in line with established receipting procedures.

• Adhere to audit procedures and liaise with the Charity’s auditors.

• Maintain filing systems, ensuring safe storage and regular archiving of records.

• Support the senior management team, including organising meetings and room bookings.

• Undertake banking procedures, ensuring donations are accurately recorded and banked.

Hospital & Online Shop

• Process online shop orders in a timely manner.

• Run regular online sales reports for the Operations Manager.

• Support the management of the hospital and online shop, ensuring stock levels are maintained and products are well presented.

• Provide customer service in the hospital Atrium shop and support front desk cover as required.

• Cash up the till, ensuring all sales are accurately recorded and passed for banking.

Database Support

• Process donations on the CRM database, liaising with fundraising teams to ensure accuracy, including online platforms.

• Produce analytical reports from the fundraising database for audit purposes.

People / HR Support

Provide People/HR administrative support in the following areas:

• Recruitment, including coordinating recruitment and induction of new starters.

• Volunteer coordination, ensuring a robust process from expression of interest through to induction.

• Ensuring all staff have DBS checks in line with Trust requirements.

• Administration of staff annual leave and absence reporting.

• Creating staff correspondence, including pay award, furlough and other required communications.

Other Duties

• Act as an outstanding advocate for Alder Hey Children’s Charity, in line with organisational values.

• Be an active and supportive team member, contributing to team development and collaborative working.

• Attend and support fundraising events where required.

• Undertake any other reasonable duties as requested by your line manager.

Person Specification

Qualifications, Knowledge & Experience

Essential

• Experience managing a demanding and varied workload.

• Proven experience handling cash and working within audit and procedural controls.

• Strong customer service background.

Desirable

• Experience working in a charity.

• Experience using a CRM system or database.

• Experience using Shopify or other online sales platforms.

• HR experience or qualifications.

Skills & Attributes

• Commitment to equality, diversity and collaborative working.

• Excellent written and verbal communication skills.

• Ability to build strong working relationships.

• Self-motivated with a positive attitude in a fast-paced environment.

• Highly organised, adaptable and able to manage shifting priorities.

• Able to work effectively both independently and as part of a team.

• Strong understanding of data protection and confidentiality.

• Excellent IT skills, including Microsoft packages.

Additional Requirements

Essential

• Strong interest in working for a children’s health charity.

• Commitment to the values of Alder Hey Children’s Charity.

• Willingness to get involved across the Charity.

Desirable

• Willingness to occasionally work outside normal office hours.

Our Values

At Alder Hey Children’s Charity, our values guide everything we do. By being courageous, working together, being passionate and creative, we ensure our hospital can deliver the very best care for young patients and their families.

• Courage: We try new things, take risks and speak up. We are accountable and unstoppable.

• Together: We work as one team, celebrate diversity and empower one another.

• Passion: We care deeply about what we do and inspire others.

• Magical: We are creative, child-led and create special moments that go the extra mile.

Four-Day Working Week

In April 2025, the Charity adopted a four-day working week. Staff previously working 37.5 hours now work 30 hours over four days. This supports a healthier work-life balance while continuing to drive growth and success.

Additional Information

This job description outlines the general nature and level of work expected. It is not exhaustive and may be amended to meet the Charity’s needs.

Alder Hey Children’s Charity is committed to equality, diversity and inclusion, and welcomes applications from all sections of the community. Reasonable adjustments will be made for applicants with disabilities. The Charity is committed to safeguarding children and vulnerable adults.

The post holder will be required to complete an enhanced DBS disclosure check.

Role

In this role, you’ll lead and inspire a diverse portfolio of community fundraising projects and champion the supporters behind them—ensuring every fundraiser feels valued, supported and motivated, while consistently delivering against agreed KPIs and driving meaningful impact.

What we’re looking for 

• Experience within a customer facing role
• Experience working on multiple projects at the same time
• Strong team player
• A self-starter who can plan their own diary and use initiative
• Experience building relationships
• Excellent organisational skills
• Ability to prioritise and multi-task
• Excellent customer service skills 

What we offer

• Hybrid working between home and our Head Office in Holborn (3 days a week in the office)
• Flexible working around our core hours of 10am to 4pm
• 25 days annual leave rising with length of service
• Closure at Christmas (additional 3 days)
• Training, support and development opportunities
• Access to discount schemes
• Range of wellbeing initiatives including access to an employee assistance programme (WeCare) designed to save money and improve your physical, financial and mental health and wellbeing and free eye tests and contribution towards any glasses required for work purposes

Data Processing Administrator

Location: Astolat – with opportunity for hybrid working Within ACS core office hours (8am – 6pm)

Salary: Band P: £25,634-£26,538 (Pro-rata)

Hours of Work: 28 hours per week (0.8FTE). Flexibility will be required to meet the evolving needs of the organisation (occasional evening & weekend).

Role Overview

The Data Processing Administrator will play a key role in ensuring the charity’s data is accurate, secure, and effectively managed to support service delivery, reporting, and decision-making. This role is vital in helping the organisation maintain high standards of data integrity and compliance, ultimately supporting unpaid carers more effectively.

Person Specification – Experience, Knowledge & Skills

Essential

Essential Experience

• Proven experience in data entry and data management within a professional setting.
• Familiarity with data management software, ideally Microsoft Dynamics CRM or similar platforms.

Essential Knowledge

• Strong understanding of data protection regulations (e.g., GDPR) and best practices for handling sensitive information.
• Knowledge of data quality assurance processes and techniques.
• Awareness of the role of data in supporting charitable services and impact measurement.

Essential Skills

• Excellent attention to detail and a high level of accuracy in data handling.
• Strong analytical and problem-solving abilities.
• Openness and self-motivation to learn and develop new skills, including the ability to adapt to and work confidently with a range of digital systems and tools.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
• Ability to work independently and collaboratively within a team.
• Effective communication and interpersonal skills, with the ability to liaise confidently with colleagues and stakeholders.
• Strong organisational skills, with the ability to manage multiple projects and priorities in a fast-paced environment.
• Ability to touch-type and enter data with good speed and accuracy.

Desirable 

• Experience working with data visualisation tools such as Tableau or Power BI.

Key Responsibilities

• Perform data entry and maintenance, including updating existing records and entering new information into databases. 
• Perform routine data quality checks and resolve discrepancies
• Assist in the development and implementation of data management policies and procedures. 
• Collaborate with other departments to understand their data needs and provide solutions. 
• Generate reports and work alongside the Administration & Data Team Manager to analyse data and support decision-making processes. 
• Troubleshoot and resolve data-related issues. 
• Maintain confidentiality and security of sensitive data. 
• Support the team with general administrative tasks as needed, under direction of the Administration & Data Team Manager. 
• Stay up to date with industry trends and best practices in data management. 
• Take responsibility and ownership of your area of work including your own training and development to make sure you can deliver excellence. 
• Work across the organisation on projects and support organisation-wide events and activities.

To Apply

If you feel you are a suitable candidate and would like to work for Action for Carers, please click apply to be redirected to our website to complete your application.

The Multiple System Atrophy Trust (MSA Trust) is the UK and Eire’s leading national charity offering vital support to people affected by MSA.  We are entirely funded through voluntary income. Most of our supporters are already familiar with our cause and need guidance and empathetic stewardship to maximise their fundraising in memory or in support of their loved ones.  

Can you help?  We are looking for a caring, friendly and innovative Fundraising Officer who will be the first point of contact for our donor base and can cultivate long term relationships with them.

Reporting to our Senior Fundraising Engagement Officer this role would be ideal if you:

• Have experience of supporter care and stewardship in the voluntary sector
• Have experience in compassionate communicating (written and verbal)
• Are looking for your next step on the ladder and want to learn about the complete supporter journey in a dynamic, friendly and growing charity.
• Are looking for a chance to use your creativity and enthusiasm to develop initiatives allowing a good degree of autonomy.

With plenty of scope for personal development through on-the-job learning opportunities as well as more formalised training and development, this role provides a unique opportunity to harness the power of fund and awareness raising to support more people with MSA.

Additional benefits: 33 days annual leave entitlement (inc bank holidays), TOIL provided for out of office hours, free eye check-up, free tea and coffee!  

We are a small friendly team at our London office so we are looking for a person who can fit in well and be prepared to go the extra mile.

The role requires some occasional travelling around the UK to our various fundraising events and Support Groups, but own transportation is not needed.

Closing date: 28th February, however shortlisting and interviewing will be done on a rolling basis. If you have not heard from us within one week of the closing date please assume that unfortunately you have not been successful. Interviews will be online in the first instance.