Office administration jobs

About the role

Are you someone who enjoys working with others and making a difference by supporting a dynamic team? If you're looking for a role where no two days are the same, with exposure to a range of different work and people, this opportunity at the Nuffield Trust could be perfect for you.

You may have prior experience in an administrative assistant role, perhaps in a policy communications, operations or stakeholder engagement team. More importantly, you will have logistical management skills; exceptional attention to detail; problem-solving abilities; and strong interpersonal skills. You'll need to smoothly manage competing priorities with flexibility, diligence, and a friendly demeanour.

This role presents an exciting chance for someone with these relevant skills to immerse themselves in the realm of public policy and research. If you're eager to develop your skills and grow in a supportive and dynamic environment, we encourage you to apply.

You’ll spend your time:

• Supporting the Communications & External Affairs Team by organising meetings, assisting with event planning, updating stakeholder databases and coordinating social media content with the Media & Public Affairs Manager
• Providing administrative assistance to the Director of Communications & External Affairs, including diary management and travel arrangements.
• Supporting the Operations Team with a range of administrative tasks including processing invoices, supporting recruitment and onboarding, maintaining IT archives and contributing to larger team projects as needed.
• Coordinating the Trust’s internal operating committees including risk steering, IT and data strategy groups.

We’d really like to meet you if you:

• Enjoy variety in your work and are adept at multitasking
• Work calmly under pressure and to tight deadlines.
• Demonstrate first-rate organisational skills and the ability to plan ahead and prioritise multiple tasks effectively in order to meet deadlines.
• Have strong IT skills, particularly Microsoft Office.

About us

The Nuffield Trust is an independent health think tank. We aim to improve the quality of health care and health policy in the UK by providing evidence-based research and policy analysis and informing and generating debate.

Benefits

The Trust offers a competitive benefits package including a defined contribution pension scheme (with 14% employer contribution), death in service insurance, and an Employee Assistance Programme. Eligible employees also have access to a number of other benefits including interest-free travel loans, a cycle to work scheme, and enhanced carers, maternity, paternity and parental leave and pay. We operate a hybrid working policy and flexible start/finish times around core hours of 10am to 3pm. Due to the nature of this role, we expect 50–60% attendance in the office (typically Tuesday-Thursday) to assist with relevant on-site activities.

Annual leave is 28 days per year. This rises to 30 days per year on completion of 5 years’ service with the Trust. All Annual leave is calculated pro rata for part time positions.

The Trust also encourages personal development and training programmes for all employees.

How to apply

To learn more about the role, please download a copy of the Candidate Brief.

To apply, please go to The Nuffield Trust Recruitment site and complete the online application process before midnight on Friday 12 September.

Please include a covering letter outlining your suitability for the role, highlighting in particular your experience of managing a large and varied workload from a range of colleagues and stakeholders.

When preparing your application, please bear the following in mind with respect to the use of AI. The Nuffield Trust values authenticity and wants to understand your unique experiences, perspective, and personality. We acknowledge that AI can be used to refine responses, but this should not replace your own thinking. It is your unique style and experiences that will make your application stand out.

Equal opportunities

The Nuffield Trust is committed to being an equal opportunities employer. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

The diversity monitoring questions in the application form are optional and will not be shared with the selection panel. The selection panel will only have access to your CV and your responses to the application questions.

Offers of employment will be conditional upon the receipt of two satisfactory references. Applicants must also have the right to work in the UK. For further information please visit the UKVI website.

Reasonable travel expenses to attend an interview can be claimed.

Strictly no agencies.

Pets and people at the heart of what we do.

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.

As a People Services Team Leader, you will:

• Guide and inspire our People Services team, making sure our colleagues and volunteers receive the very best support throughout their journey with PDSA.
• From recruitment through to retirement, and every step in between, you’ll lead a small but mighty team of administrators who deliver first-class HR support and advice.
• Lead, coach and develop your team, helping them grow in confidence and skills.
• Be the go-to person for queries that need an extra helping hand.
• Keep us on track to meet our service commitments, while spotting ways we can do things even better.
• Support key projects and people activities, such as our annual salary review.
• Build trusted relationships across the organisation, living our values every day.

We’re seeking someone with:

• Knowledge of HR policies and processes, with some experience in employee relations.
• Experience in HR administration and team leadership.
• Confidence juggling priorities in a busy environment.
• A natural ability to coach and support others.
• Strong communication skills and a genuine focus on customer care.
• An eye for detail and great organisational skills.

At PDSA, we care for both pets and people. As part of our team, you will enjoy a supportive, flexible working environment, along with a range of great benefits designed to make you feel valued:

• 25 days holiday (excluding Bank Holidays) rising to 30 days with length of service.  Also the option to buy or sell up to 5 additional days per year,.
• Special days off – including a paid Volunteering Day, a Celebration Day for something meaningful to you, and a dedicated Wellbeing Day to focus on yourself
• Generous pension schemes, starting at 5% contributions and increasing up to 10%.
• Life Assurance policy (4x annual salary) to give you peace of mind.
• Employee Assistance Program and Online Wellbeing Centre available 24/7 for confidential support.
• Retail and Holiday Discounts via our fetch platform, giving you access to a wide range of deals.
• Learning and development opportunities – helping you grow your skills and career with us

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.

The closing date for this vacancy may be brought forward should we receive sufficient candidates.

National Programme Coordinator
Salary: £28,000 per annum
Location: London (EC1) with flexible hybrid working
Deadline: 11 September 2025, 17:00
Interview Dates: 25–26 September (online), 2 October (in-person)

Are you highly organised, proactive, and passionate about supporting young people’s development through skills training and competitions?

WorldSkills UK is looking for a National Programme Coordinator to join our Operations team. In this role, you’ll play a vital part in planning and delivering our national skills competitions programme, supporting our mission to embed world-class training standards across the UK.

You’ll coordinate logistics, events, communications and systems that make our programmes run smoothly - from booking venues to working with competition organisers and supporting inclusion projects.

This is an exciting opportunity to be part of a collaborative, purpose-driven team that champions excellence, innovation and inclusion in technical education. If you're detail-focused, solutions-oriented, and ready to make a difference, we want to hear from you.

Main purpose of post
To support accurate financial administration and effective donor data
management. This role is vital to ensuring that income from donations is
processed promptly and accurately, enabling timely thank-you
communications and excellent donor stewardship. The role will also undertake
data work to enable the charity to manage its data effectively, monitor its
service delivery and impact.

Key responsibilities
Donation Processing & Stewardship Support
 Accurately process all cash and cheque income batches into our
fundraising CRM and finance systems.
 Process and code incoming donations from a range of sources, including
online platforms (e.g JustGiving, Raisely, PayPal, Stripe, CAF, Enthuse).
 Ensure all funds are banked in a timely manner and act as the main
contact for arranging cash collections.
 Maintain and update the donor database with accurate donation records
and supporter details.
 Process supporter Gift Aid declarations and assist with submission of Gift
Aid claims.
 Liaise with the fundraising and communications teams to ensure donors
are thanked promptly and appropriately.
 Flag anomalies or issues with donation data to relevant staff to maintain
high standards of data quality and supporter care.

Finance Administration
 Support the monthly reconciliation of income between finance systems.
 Support the Finance Executives with processing purchase invoices, staff
expenses, and supplier payments in accordance with charity procedures,
as needed.
 Support monthly and quarterly finance reports and audits as required.

Data Management
 Ensure high standards of accuracy and integrity of CRMs and finance
databases through regular data cleaning and maintenance.
 Help compile reports for funders, internal monitoring, and annual
accounts.
 Assist the Data and Systems Manager with reviewing existing systems
and processes to identify opportunities for improvements.
 Follow GDPR and internal data handling policies when processing
supporter and financial information.

General administration and collaboration
 Work closely with colleagues in data, finance and fundraising.
 Undertake other administrative duties as required by the line manage

Who you are
We are looking for a detail-oriented and motivated Data and Finance Assistant who is
highly organised and with a flexible approach to work.
You must possess strong analytical skills and enjoy working across team functions to
produce high quality results. This is a rewarding opportunity to be part of a team that
directly improves the lives of local people affected by cancer.

About you:
 Be detailed-oriented and enjoy working to clear and transparent processes
 Able to manage your own workload and priorities to agreed deadlines
 Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives
and values, and to always work in the best interests of the charity
 Support and encourage harmonious internal and external working relationships
 Make a positive contribution in delivering the charity’s strategy and raising
the profile of Weston Park Cancer Charity.

Administrator

We are looking for an experienced Administrator to coordinate the clergy appointment process, process DBS checks for new and continuing clergy and provide support for clergy HR processes.

This is a hybrid-working role with onsite working in Hove or Chichester.

Position: Administrator

Salary: Starting salary for this post will be £24,837 per annum

Location: Hybrid (either Hove or Chichester - with a requirement to work at least one day each week at the other site, precise working pattern to be agreed, with the option to work remotely for part of the week).

Hours: Full-time, 35 per week hours per week

Contract: Permanent

Closing Date: midnight on 7th September 2025

About the Role

You will manage clergy appointments and provide HR administration support, which includes:

• Liaising with suffragan bishops, archdeacons and PAs on clergy appointment adverts, applications, and interviews.
• Managing the Pathways portal, forwarding application packs and maintaining records.
• Coordinating shortlisting, Right to Work checks and safer recruitment compliance.
• Distributing applications to bishops, archdeacons and parish representatives, ensuring timely, accurate communication throughout the recruitment process.
• Preparing and manage clergy statements, property licences, and departure notices.
• Maintaining and update personal files, vacancy progress records, and distribution lists.
• Liaising with other dioceses on clergy movements, ensure role descriptions are current, and notify relevant officers and publications of appointments, departures, and retirements in line with policy.

About You

With a good general standard of education, you will have experience of complex administrative processes and HR-relevant office experience.

You will also have:

• Excellent communication skills both oral and in writing
• Strong interpersonal skills and effective at building good working relationships with a wide range of people
• Good organisational skills, with the ability to prioritise and manage a varied workload
• A good working knowledge of MS Office applications such as SharePoint, Teams, Word and Excel
• The ability to work confidently on own initiative, and capable at collaboration and teamwork
• An understanding, or ability rapidly to acquire knowledge, of the Church of England and its systems, structures and terminology
• Sympathy with the aims and mission of the Church of England and the work and ministry of the Bishop of Chichester

The organisation wants its commitment to equality, diversity, and inclusion for all to be reflected in the composition of staff and are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.

In return:

• Flexitime and remote working options
• 25 days annual leave plus bank holidays
• Membership of the Church Administrators Pension Builder scheme

Other roles you may have experience of could include Admin, Administration, Administrator, HR Admin, HR Administration, HR Administrator, People Admin, People Administration, Support Administrator.

Fundraising Administrator

We are seeking a compassionate and organised Fundraising Administrator to support our individual giving and legacy fundraising programmes, helping us to deliver excellent donor care and lasting impact.

Position: Fundraising Administrator
Location: Hybrid – Aylesford, Maidstone (minimum 3 days per week in the office)
Salary: £31,035 per annum
Hours: Full time, 37.5 hours per week (some evening and weekend work may be required)
Contract: Permanent
Closing Date: 4th September 2025

About the Role

This is a rewarding opportunity to play a vital part in growing our fundraising and supporting people in our community when they need us most. You will provide efficient administration across our individual giving streams, including regular giving, lottery and in-memory donations, while playing a key role in legacy administration.

As a first point of contact for donors, families and supporters, you will ensure all enquiries are handled with professionalism, accuracy and empathy. Your work will help strengthen relationships with our generous donors and ensure every gift is managed with care and respect.

Key Responsibilities include:

· Administering legacy gifts, liaising with solicitors, executors and next of kin

· Processing and recording regular giving, lottery and in-memory donations

· Supporting the delivery of donor stewardship activities, acknowledgements and supporter journeys

· Working closely with Finance to ensure reconciliations and audit trails are accurate

· Ensuring data is managed in line with GDPR and fundraising best practice

· Providing first-class supporter care to donors, families and representatives

About You

We are looking for someone proactive, detail-focused and motivated by the difference fundraising makes. You do not need direct legacy fundraising experience, but you should bring strong administrative skills and an interest in developing in this area.

You will have:

· Experience in fundraising administration, ideally in an Individual Giving or Legacy role

· Excellent attention to detail and the ability to manage sensitive information

· Strong communication skills with empathy, professionalism and patience

· Good working knowledge of Microsoft Office (Excel, Word, Outlook)

· Experience using a CRM/database (Raiser’s Edge or similar preferred)

· Ability to prioritise workload and work both independently and as part of a team

About the Organisation

Heart of Kent Hospice provides compassionate, expert care to adults facing terminal illness, as well as support for their families and carers. Every day we help people live as well as they can for the time they have left, wherever they choose to be – at home, in hospital or at the hospice.

We offer a contributory pension scheme, NHS pension continuation (if eligible), life assurance, generous annual leave, hybrid working, wellbeing support, training and a friendly, supportive team environment.

Join us and help ensure every gift we receive makes a lasting difference.

Other roles you may have experience of could include: Fundraising Administrator, Legacy Administrator, Supporter Care Executive, Donor Stewardship Officer, Gifts in Wills Coordinator, Charity Administrator, Fundraising Officer, Development Assistant, Database Administrator (Charity).

Our receptionist plays a key role in ensuring that refugees and migrants who contact us, either by email, phone or in person, are welcomed to LRMN. You will help clients to access the right service at LRMN, taking information and ensuring our client management database is up to date. Working closely with our Service Navigator and Business and Operations Manager you will ensure that the office is a safe and organised environment for clients and staff.

We’re looking for someone who can show empathy to our clients and offer them a warm welcome. You will need to be resilient, able to manage difficult situations and our busy reception.

We are a leading migrants’ rights charity in south London – advocating and supporting those most vulnerable. We advise on critical immigration cases, prevent homelessness, improve wellbeing, meet basic needs and campaign for change. 

LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.

Governance Administrator & Clerk to the Board Vacancy

The Governance Administrator & Clerk to the Board will provide an exceptionally high level of governance and administrative support to the School’s Boards and Committees and the Board of Directors for Rambert Grades (a joint venture between the School and Rambert). The post-holder will utilise current and relevant technology and AI (such as Microsoft 365 Bookings and CoPilot) to schedule meetings, prepare agendas and supporting papers and take accurate and detailed minutes, to help ensure good governance and compliance.

This job requires a meticulous individual, with a flair for writing accurate and detail-oriented minutes. The postholder will have excellent organisational skills, an appetite for hard work, an eye for detail and a desire to work in the Higher Education or Charity sector. They will actively promote and uphold the School’s mission and values and will always exercise a high level of good judgment, diplomacy and discretion, in respect of the confidential and often sensitive information that they are party to. They will work effectively and build strong relationships with senior leadership and the Board of Trustees.

Hours

Part-time – 0.5 FTE (20 hours/week)
Flexible annualised working pattern available to suit the needs of the role and the postholder (e.g., working parents). Weekly hours may vary based on workload demands, with increased hours during peak Board and Committee meeting periods (January, March, May/June, October/November) and reduced hours during school holidays. Monthly salary remains consistent.

Contract Type

Permanent

Salary

£14,500 – £15,750 (0.5 FTE)
£29,000 – £31,500 (Full-time equivalent)
Based on experience.

Benefits

• 10.5 days annual leave (0.5 of 21 days FTE), plus English public and bank holidays
• Additional gifted time off during the two-week Christmas closure
• Paid overtime and Time Off in Lieu (TOIL), where applicable
• Flexible annualised working pattern
• Generous pension scheme – up to 6% employee / 9% employer contributions
• Employee Assistance Programme
• Cycle2Work Scheme
• Staff training and CPD opportunities
• Friendly, inclusive, and accessible working environment

Location

Remote and onsite at:
Rambert School, St Margarets Drive, Twickenham TW1 1QN
Please note: There is no lift access to the upper floor of Clifton Lodge, making the site only partially accessible to wheelchair users.

Location: Hybrid - Eyre Street, Sheffield - this role is partly based at home, partly in the Sheffield offices. Applicants must be willing and able to work from both locations as required.

Salary: Grade 2 - £28,216.60 per annum, pro rata for part time

Contract: Fixed term from 3rd November 2025 – 2nd January 2026

Hours – 22.5 per week - working Monday, Wednesday and Friday.

Closing date: Thursday 4th September 2025 at 11:30pm

About The Role

You will play a key role in ensuring the service complies with contract requirements and meets KPIs.  Your focus will be to providing administrative and office support to ensure the most effective delivery of Helpline Plus telephone casework services and undertaking administrative projects to improve systems and practice for the benefit of staff and clients. You will also input data on our CRM system and have extensive telephone contact with clients, so good verbal communication skills and a commitment to excellent customer service are essential.

About You

You will have considerable experience in a client/customer service role and experience in handling incoming calls and making outbound calls to clients and partner organisations.  You also have fast accurate keyboard skills and experience of using a range of IT tools including case management systems and databases and Microsoft Office applications, along with experience of administrative systems and office management.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.

About The Team

Helpline Plus telephone Casework team is a team of experienced specialist housing and debt advisers. We have four teams of advisers based in Shelter’s Sheffield office. We work with multiple external referral partner organisations to achieve the best possible outcomes for our clients.

Helpline Plus provides legal advice and casework to enforce the rights of homeless people and assists those facing possession action or orders for sale to remain in their homes. We negotiate with councils, lenders and landlords to try to prevent court action.

Due to the nature of the service we can provide prompt access and may take on emergency cases, in particular to people who are beyond the reach of face to face services.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement using the STAR format with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each.

Please ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Work alongside the Legacy Marketing Manager to help deliver MFS UK’s Legacy Fundraising strategy and support the efficient administration of one of the charity’s largest income streams.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in office (one of which is a Wednesday)

Salary: £35,375.80 per annum

Job Purpose:

To work alongside the Legacy Marketing Manager to help deliver MFS UK’s Legacy Fundraising strategy and support the efficient administration of one of the charity’s largest income streams.

Working closely with internal stakeholders and external partners, this role is focused on ensuring an effective and organised Legacy Administration for the organisation.

To support the strategy to increase income, this role will be liaising with donors who are interested in leaving gifts in their wills and assist with the recruitment of new supporters. This role plays a fundamental part of our Legacy Stewardship and Retention programme for those who have already committed to leaving a gift in their will.

Knowledge, Skills & Experience:

• Significant experience working in office environment with strong administration skills and time management skills with an ability to manage a varied and busy workload effectively. 
• Ability to maintain accuracy, combined with meticulous attention to detail.
• Excellent communication skills to build and manage key relationships and choose appropriate communication channels.
• Self-starter who has the confidence to provide support across multiple areas, within a fast-paced team, exercising good judgement and using own initiative.
• A systematic and organised approach with a proven ability to follow things through and meet targets in line with processes/ schedules and deadlines.
• Experience in relationship management and liaising with external suppliers. 
• Responsible attitude to dealing with sensitive and confidential information.
  • Some experience of dealing with confidential and sensitive conversations with customers, donors, stakeholders would be desirable.
• Flexibility to take on other related tasks combined with a willingness to learn. 
• Excellent fluency in written and spoken English. 
• Ability to work with various stakeholders and multiple teams with different levels of experience in order to deliver objectives.
• Experience of Microsoft Dynamics or other CRM programmes.
• Commitment to the aims and values of Médecins Sans Frontières
• Experience of working for an International Development / Humanitarian Charity or Organisation would be desirable.
• Some experience of Legacies and/or First Class CRM would be desirable.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community. 

Right to work in the UK - Candidates must have the right to work in the UK; employment sponsorship will NOT be offered by MSF UK for this role.

How To Apply:

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:

7 September 2025, 11.59pm (BST)​

Incomplete applications will not be considered. Shortlisting for interviews will be based on your CV and Letter of Motivation therefore we encourage candidates to read the job description in full.

We look forward to receiving your application!

London’s Air Ambulance Charity delivers first-class, world-renowned training via The Institute of Pre-Hospital Care. It has influenced clinical guidelines, governance standards, and the practice of air ambulances in the U.K, Europe and Australia. 

We are seeking to appoint an organised and enthusiastic Clinical Courses Co-Ordinator to join our friendly team on a full-time basis. This role will assist with all aspects of the activities of our clinical training programmes within The Institute of Pre-Hospital Care. The Clinical Courses Co-Ordinator will work closely with our clinical and operational teams from both the HEMS and PRU services along with our university colleagues and degrees faculty. 

Reporting to the Degrees Manager, the post will have responsibility for assisting with all aspects of the delivery of the clinical course programmes. The post holder will be an integral part of the Institute team working closely with other members of the wider charity team.

You will be a highly organised and experienced person with a can-do attitude, meticulous attention to detail and excellent communication skills. 

If you have a keen interest in supporting the delivery of high-quality clinical training courses please apply today!

The City of Winchester Trust is Winchester’s civic society and is a registered charity. It is dedicated to ensuring that Winchester is a vibrant and desirable place to live, work, study and visit. It has approximately 500 members.

The Trust is seeking an Operations and Administrative Officer to support the smooth running of the Trust. The successful candidate will work an average of 12 hours per week, comprising two approximately five-hour days in the office (Mondays and Wednesdays) with the remaining time either in the office or working from home. Occasional evening work attending meetings and events is required. The post is the only paid role at the Trust.

General

• Be responsible for maintaining the Trust’s administration, including an effective filing system and record keeping.

• Produce and distribute agendas and attend meetings. Produce and circulate minutes of the meetings and ensure agreed actions are implemented.

• Assist with projects and other activities as required.

• Manage time effectively and keep timesheets of work.

• Liaise with and manage membership of other organisations as required.

Communications

• Manage effectively the Trust’s post, email, website and social media.

• Write articles for the Trust’s newsletter, website, Mailchimp updates and social media (desirable but not essential).

• Manage member communications through phone, email, Mailchimp updates and the printed quarterly newsletter.

• Supervise the management and use of the Trust’s archives.

Membership

• Maintain and manage membership records digitally via MS Access database, in hard copy and via email lists. Maintain strict confidentiality of all membership records, both electronic and paper.

• Register new members and send welcome pack.

• Manage membership subscriptions via GoCardless (direct debits), standing orders and cheques.

• Develop and maintain a familiarity with the membership database, and provide advice to the Trustees on available skills and volunteers. 

• Maintain excellent relationships with the membership. Act as the initial contact point for members. This involves answering queries, sending out information, etc.

• Maintain Gift Aid paper and digital records.

• Assist with the administration of members’ events.

Events

• Assist with events as required. This includes helping to organise events, booking venues and generating publicity for events.

Financial

• Deal with all incoming invoices.

• Record and pay in to the Trust’s bank account all monies received at the office.

• Assist the Hon Treasurer as required on budget and year end accounts preparation and the Gift Aid return.

• Calculate salaries using HMRC Basic PAYE Tools software; maintain PAYE records and arrange for payment of monies due to HMRC.

• Submit Charity Commission and Companies House annual returns.

• Use SumUp card reader and app to take payments as required.

Newsletter (desirable)

Chair the Trust’s editorial board and edit and produce the Trust’s printed quarterly newsletter TrustNews using Microsoft Publisher or other desktop publishing software, in liaison with the editorial board. This includes:

• Writing articles as required.

• Ensuring that articles are written as agreed and to deadline, preparing page layouts and sourcing pictures and illustrations.

• Liaising with the printer, printing envelopes, buying postage, organising volunteers to help with the mailing.

Property administration

Two flats

• Liaise with the letting agencies as their first point of contact on tenancies and property maintenance.

• Work with the letting agencies to find appropriate tenants and organise internal approval of shorthold and periodic tenancy agreements.

• Organise approval of property repair and maintenance requirements.

Office

• Liaise with Trustees to ensure that the Trust complies with legislation on fire safety. Act as the official fire warden.

• Liaise with Trustees on any issues relating to the office, including approval of funds for repairs and maintenance.

• Manage the Trust’s maintenance contract on the intruder alarm, fire alarm and fire extinguishers.

• Work with the Hon Treasurer annually to negotiate and agree the Trust’s insurance policy.

• Maintain stocks of required supplies including stationery, computer consumables, cleaning and hygiene materials, refreshments.

• Arrange and supervise office cleaning and gardening.

• Manage existing electricity, water and broadband contracts and negotiate new contracts at the end of the contract periods, ensuring the best deal for the Trust.

Person specification

• Excellent communication skills.

• Excellent computer skills using Microsoft Office applications (Outlook, Word, Access, Excel, Publisher, Powerpoint) and other appropriate applications such as desktop publishing software.

• Excellent written and spoken English.

• Competent in website design and management, with knowledge of Squarespace software preferred.

• Experience of social media platforms.

• Strong administrative and organisational skills.

• Ability to work effectively as part of a team.

• Ability to self-motivate and work alone and manage own time efficiently and effectively.

• Ability to develop and maintain friendly and professional relationships.

• Ability to represent the Trust in a positive and professional way at all times.

• An interest in the city of Winchester and planning is advantageous.

About us:

Are you passionate about financial capability? Join us to help develop knowledge, resources and tools that are accessible to all!

At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the past 145 years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.

In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. We are now expanding our team to drive this transformation forward.

Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.

Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.

About the role:

Do you have a flair for organisation, an eye for detail, and a passion for bringing people together?

We’re looking for a proactive and professional Events and Administration Officer to play a central role in the delivery of our events programme and in keeping our busy office running smoothly. This varied role would suit someone who thrives on juggling multiple tasks, enjoys problem-solving, and is keen to contribute to an organisation with a strong sense of history, purpose, and ambition.

What you’ll be doing

As our Events and Admin Officer, you’ll be at the heart of our operations. Your responsibilities will include:

• Events: Helping to plan and deliver a wide range of events – from breakfast briefings and online panel discussions to gala dinners – ensuring every detail runs smoothly. This will include liaising with suppliers, venues, speakers, and sponsors; coordinating catering and logistics; supporting event promotion; and overseeing attendee communications and requirements.
• CRM & Data: Acting as a Hubspot ‘super-user’, ensuring our CRM is effectively maintained to manage stakeholders, track engagement, and support compliance.
• Meetings: Coordinating internal and external meetings, including diary management for the senior team and producing accurate records.
• Enquiries: Serving as the first point of contact for shared inboxes, responding and redirecting queries efficiently.
• Office & Admin: Supporting office operations, liaising with landlords and suppliers, assisting with finance queries, and ensuring our day-to-day administration runs seamlessly.
• Projects: Assisting with proposition development and project delivery, keeping accurate records and chasing actions.
• General: Providing all-round support to ensure the smooth running of the organisation.

What we’re looking for

We’re seeking someone who is:

• Educated to at least A-Level (or equivalent) with an administrative or operational focus.
• Professional, approachable, and confident in communicating with people at all levels.
• Experienced in event management and administration.
• Skilled in budget tracking, on-the-day event management, and post-event reporting.
• Organised, with excellent attention to detail and strong time-management skills.
• Competent in Microsoft Office (Word, Excel, PowerPoint) and experienced with CRM and e-marketing platforms (ideally Hubspot).
• Proactive, adaptable, and able to work independently with minimal supervision.
• Aligned with our collaborative culture and values.

It would be great if you also bring:

• Familiarity with platforms like Zoom, Eventbrite, and Ticket Tailor.
• Experience using professional social media (particularly LinkedIn) for events and communications.

What we offer:

• A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
• Competitive compensation based on your experience and our sector
• Hybrid working – work from home and work from our London office based in the City: we’d like you to be in the office at least two fixed days a month and relevant events but otherwise we’re flexible.
• Flexible working days and times: This role involves events, some of which may be in the evening or breakfast briefings, so flexibility from both sides is important.
• Development opportunities – this is a new role with the opportunity to learn new skills and develop your experience in events management, project management and administration.
• We recognise that physical, mental and financial wellbeing is important:
  • so enjoy our generous annual leave (27 days plus bank holidays for full time hours, pro rata for part time hours).
  • plan for your future pension with either 3 or 4% employee contributions and 6 or 8% employer contributions.
  • provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.

Are you someone who thrives on accuracy, organisation, and meaningful impact?  Join us as a Finance & Compliance Executive and help us deliver the essential work that keeps our youth-focused programmes thriving. In this role, you’ll play a vital part in managing funding contracts, supporting operations teams, and ensuring we meet the requirements of our funders—so that more young people can access the opportunities they deserve.

You’ll be at the heart of the action—tracking funding, compiling reports, monitoring contract compliance, and liaising with staff to ensure our delivery meets all necessary guidelines. Your attention to detail will help maintain accurate records, support timely claim submissions, and ensure we meet funder expectations with confidence and clarity. Being a whizz at Excel will also help immensely in this role. 

This is a fantastic opportunity for someone who is methodical, collaborative, and passionate about making a difference behind the scenes. You'll work with teams across the organisation, support compliance with vital audit requirements, and help shape action plans that drive ongoing improvements.

Whether you’ve previously worked in payroll, office administration, finance administration, or contract management—we’d love to hear from you. We value potential as much as experience, and we’re excited to welcome someone who shares our passion for helping young people succeed.