Office Administrator Jobs in Charing Cross, Greater London

Are you passionate about using your lived experience to improve the employment opportunities for Black Disabled people?

Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation. 

You will lead a two-year project contributing to the work of the No Wrong Door partnership – local organisations and local residents working together to ensure there is ‘No Wrong Door’ for Black Disabled people seeking employment, as they can expect excellent support from any organisation. 

We want to change the system, influencing employment support providers and their Commissioners to ensure support for Black Disabled people who are seeking employment is appropriate, accessible and inclusive.

You will have excellent project management skills and use your lived, personal experience of race and disability equity issues to implement change, working collaboratively with residents (Lived Experience Leads), partner organisations and employment support providers. Your role will involve working primarily with Black Disabled Lambeth residents. You will understand and encounter the intersections between being Black and Disabled and the barriers to employment and be able to demonstrate creative and people-centred approaches to influencing change.

dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team. We pride ourselves on the support we offer staff.  We work flexibly between home and office. Our office in Brixton is accessible.

We highly recommend contacting us to learn more about this exciting role. We can offer a 1:1 informal meeting via phone or video call.

This is a rolling recruitment - applicants will be shortlisted and interviewed as soon as possible. We encourage you to apply as soon as you are able.

About the role 

The West London Service Delivery Executive will play a key part in the Service Delivery team across London, supporting with the smooth running of our service, and create a welcoming atmosphere for all clients, volunteers and visitors. Our team is friendly and professional, and we work closely together to make sure every client has an outstanding experience when they visit us.

The Service Delivery Executive will often be the first point of contact a client will have with Smart Works, providing administrative, phone and booking support for clients across London and beyond. Therefore, we are looking for a friendly, organised and hard-working individual. The role requires strong administrative skills, excellent communication skills and a drive to ensure all women who visit us have the best possible experience.

Smart Works is also proud to have a virtual service, meaning that any women can access a Smart Works appointment, wherever they are in the UK. This role will provide admin support for the virtual service, including confirming clients, sending zoom links and ensuring volunteers have accurate information ahead of each appointment. With a focus in West London this year on being our hub of excellence for the virtual service, this is an exciting time to join us and have a real impact on the quality and future of this area of our work. 

If you’re passionate about supporting women, then this is an ideal opportunity for you.

The role would be based at our Smart Works centre in West London, with occasional visits to our other London centres. There may be occasional evening and weekend work as the successful candidate will be part of the wider centre team, supporting with networking and key events support.

Smart Works London is part of Smart Works Charity, with Smart Works centres across the UK. There will therefore be some travel and liaison with local centres across the UK and HQ in London, to support induction and training, as well as the day-to-day role. 

Duties and responsibilities

Reporting to the West London Service Delivery Manager, the successful candidate will support on a range of activities, including: 

• Be the first port of call for our Smart Works clients, ensuring all enquiries are handled in a timely manner. 
• Ensure the Smart Works phone is always answered, with responsibility for client bookings through our database. 
• Welcome all visitors to Smart Works, making them comfortable and immediately putting them at ease. 
• Support with managing the daily client schedule, ensuring appointments run smoothly and to time. 
• Data inputting and filing, ensuring our database and records are up-to-date and accurate. 
• Complete follow-up calls to ensure the job status of every client is known. 
• Provide admin support for the virtual service, including confirming clients, sending zoom links and ensuring volunteers have accurate information ahead of each appointment. 
• Support Service Delivery Managers with administrative tasks, including daily confirmation emails and calls, and the smooth running of the West London centre. 
• Smart Works is a community that shares a passion to empower women to thrive in work, determined to meet our aim of helping as many women as we can back into work. The successful candidate will therefore build strong working relationships across this community, with their own immediate staff team as well as other local centres across the UK and HQ in London.

Person specification

Essential Criteria

• Friendly and like talking with people
• A good team player with a strong work ethic, who is also able to make decisions and problem solve independently. 
• Curious and enjoys learning and trying new things
• A creative problem solver who gets things done
• Hard working and organised with good attention to detail
• A confident IT user, with excellent understanding of Microsoft packages including Word and Excel and familiarity of online meeting platforms such as Zoom

Desirable Criteria

• Experience working in a customer service, receptionist or admin role might be helpful, but is not required

We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of female unemployment as we would like to increase the representation of these groups at Smart Works.

Smart Works promotes equity, diversity, and inclusion in our workplace. We make employment decisions by matching the Charity's needs with the skills and experience of candidates. These decisions are made irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

General duties of a Smart Works staff member 

• Work collaboratively and cooperatively with all team members and take an active part in staff meetings and discussions.
• Adhere to our policies and procedures and be an ambassador for our charity.
• Play your part in ensuring that each woman who comes through our door is treated with respect and empathy.

Benefits, terms, and conditions

• Full time role, based in Smart Works West London (with occasional visits to other London centres)
• Monday-Friday with typical working hours 9 am -5 pm in line with centre opening hours. Due to the nature of the role, this cannot be done working from home. 
• Salary of £27,352 per annum (London Living Wage)
• 25 days annual leave, plus discretionary leave over Christmas and New Year
• Company pension.
• Positive, supportive working environment with opportunities for practical training and progression.
• VIP access at Smart Works sales, events and pop-up shops.
• All successful applicants must provide two satisfactory references and complete a Basic DBS check.

How to apply

Please submit a CV and answer the following questions via our recruitment portal here by Monday 1st July at 5pm:

• Why do you want to work for Smart Works Reading? (Max 250 words).
• What experience and skills do you have that makes you well suited to the role? (Max 400 words).
• In your own words, what do you think makes Smart Works an essential service? (Max 250 words).

Closing date for applications 5pm Monday 1st July.

First round interviews will be held virtually on Monday 8th July, via Microsoft Teams.

Second Round interviews will be Wednesday 17th July, in person at our West London Office. 

Reasonable travel costs will be reimbursed for interviews. 

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us about submitting a manual application.

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at.

This is a fantastic opportunity to join a fast-moving, youth-focused charity and play a pivotal role in our flagship programme for primary-age children.  We are looking for an enthusiastic, creative and proactive individual to join Young Enterprise as Programme Coordinator until the end of December 2025.

About the role

The Programme Coordinator will primarily be responsible for supporting Money Heroes, our largest primary programme designed to develop the financial capability of children across England and Wales. Money Heroes provides resources, training and mentoring for primary schools, as well as storybooks, games and other materials to supplement learning about money at school and in the home.

The Programme Coordinator will work closely with the Programme Manager and the Money Heroes team to ensure the smooth running of the programme, including coordinating content development and website updates, supporting the delivery of teacher training events, supporting the marketing and promotion of the programme, and supporting ongoing monitoring and evaluation. The role also works more broadly across the whole of the Programmes and Services team to ensure joined-up cohesive support is offered internally and externally to staff, teachers and other educators.

The post holder will be responsible for providing high-level customer service both internally and externally to a variety of people including teachers and other educators and YE staff. This role will also provide ongoing support to ensure we are effectively communicating the aims and objectives of our programmes to external stakeholders through newsletters, social media and email campaigns.

Who we are looking for

We are seeking an individual with first-rate organisational skills. Someone with experience of programme coordination, or the desire to develop a career in this space, who would like to support the development and delivery of training events and teaching materials.

Reporting to the Programme Manager, this is a role that can grow with the capabilities and interests of the person in post, with opportunities to develop skills in project management, digital development, writing copy and inputting into social media and marketing campaigns. This role provides a real opportunity to help drive YE’s programme offer forward and to ensure that young people across the country have access to vital skills and attributes for future life and work.

Why work for us?

• People-focussed with a friendly and supportive workplace culture
• An active commitment to equality and diversity
• Generous holiday allowance of 7.2 weeks, plus your birthday off
• Access to NHS top-up scheme, for money back on expenses such as dental and optical
• Access to an Employee Assistance Programme
• Cycle-to-work scheme
• Group Life Assurance
• Access to various employee-friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc

If this role appeals to you, we’d like to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.

This is a hybrid role, working out of our London or Oxford office a minimum of 4 times per month.

To apply, please submit your CV and covering letter (up to two sides of A4) outlining your suitability for the role based on the Job Description and Person Specification by no later than 5pm on Saturday 13th July. Applications without a cover letter will not be considered.

Interviews will take place via Teams w/c 15 July. 

Please note that, although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful.

Role and Responsibilities

We are looking to recruit a law graduate (1-3 years post-graduation) with experience in environmental law, economic justice and/or international development to join our small but dynamic team. Depending on experience, the role will support our programmes challenging economic injustice caused by environmental damage, biodiversity loss, deforestation, illegal resource trafficking, climate change and conflicts over natural resources; promoting transparency and accountability in public and private institutions to encourage responsibility and minimise the impacts of corruption; and promoting fairer and more effective economic and fiscal policy tools to help states meet development goals and enhance the rule of law. A more detailed explanation of our work is set out in our 2024-2026 Strategy.

Working as part of a small, busy team, you will have the opportunity to learn at very close hand what it means to work for an international NGO focusing on achieving environmental and economic justice. You will develop projects with a range of partners, including international agencies, NGOs and CSOs, and governments and government bodies. You will collaborate with a range of volunteer lawyers (law firms and barristers chambers) who are leading experts in their field. The role will also involve project management, assistance with fundraising, fulfilling compliance obligations, and evaluating and learning from projects.

Key Competencies:
• Relevant experience and knowledge (either from previous work experience or study) relating to environmental law and policy and/or economic justice in an international development context;
• A law graduate with a good understanding of how law is useful to achieving reform on the above;
• Demonstrable understanding (either from previous work experience or study) of key issues in sustainable international development, including the UN Sustainable Development Goals;
• Experience in developing countries and transitional economies;
• Ability to develop and manage relationships with a range of stakeholders, including donors, NGOs, civil society organisations and government representatives, on an international basis;
• Familiarity with, or understanding and enthusiasm for the concept and practice of, pro bono legal assistance;
• Demonstrable project management skills and experience, including administration and coordination;
• Ability to work on a wide range of tasks simultaneously;
• Excellent research skills to effectively convey research findings;
• Comfortable working independently and proactively and as part of a small team with a busy caseload;
• Strong interpersonal and team working skills;
• Some experience or demonstrable ability in donor management, including managing existing relationships, meeting donor reporting requirements and in raising funds for future projects and activities (desirable);
• Working knowledge of another language used in Sub-Saharan Africa or Latin America such as French, Portuguese, Kiswahili or Spanish (desirable).

Key Responsibilities:
1. Work closely with the Senior Legal Managers and/or Legal Manager to deliver and implement the programme strategy, in conjunction with the Executive Director, partners, staff and Board;
2. Assist in developing an understanding of the most effective policy tools and legal interventions to deliver the programme objectives, through engagement with volunteer lawyers, ILP partners, staff, Board and others;
3. Support the building and maintenance of ILP’s programme(s). This includes:
• Liaising with partners to identify legal/policy needs and offer potential legal and/or policy reform solutions, including through conducting legal analysis;
• Assisting the programme lead(s) to build a pipeline of relevant projects and cases, including through engaging in outreach to potential pro bono partners;
• Supporting programme staff to network and build relationships with volunteer lawyers who have relevant technical expertise;
• Mapping and developing relationships with regional and international development entities and other technical assistance providers to identify potential partners, needs and focus countries;
• Representing the programme(s) in external fora and events;
4. Assist with ensuring effective project delivery and evaluation of impact including:
• Coordinating project implementation through the full project cycle;
• Supporting the preparation of financial and narrative reports for donors;
• Maintaining strong programme management and knowledge management systems and processes;
5. Support fundraising activities to support both the programme(s) and organisational overheads, including exploring opportunities for potential funding and assisting with funding applications;
6. Share in the necessary operational activities of the organisation. This includes some administration and contributions to website and social media communications.

Key details about the position:
• Location:Flexible for the right candidate including those outside the UK. Office premises are located in central London, with hybrid working (approx. 2 days per week in the office) if London-based.
• Visa sponsorship: we are open to sponsoring a UK visa application for an exceptional candidate.
• Travel: candidates must be willing and able to travel internationally, including fulfilling vaccination and other requirements.
• Our genuine support for diversity and disabilities is illustrated by our current team.

Haven House is a children’s hospice that provides support for seriously ill children and their families. Working for us means, whatever your role, you will be making a difference to the lives of local children and families.

We are currently seeking a skilled and experienced Database Manager to join our Fundraising Team. This is a newly created role to support the needs of our highly performing fundraising team.

In this role, you’ll be responsible for day-to-day management of our CRM system (Raiser’s Edge – NXT) ensuring all information on our database is accurate and up to date. The postholder will lead and implement our support journey strategies ensuring these can be run as smoothly as possible.

The fundraising team at Haven House is relatively small and you’ll be working across the department to ensure that we can maximise our data from our supporters as well as identifying new data needed to better our fundraising programmes. This is an exciting role that would suit a highly motivated individual looking to make an impact, helping Haven House to succeed in data-led fundraising and achieve ambitious targets.

You will need:

• Experience of CRM/database management within a fast-paced fundraising/ sales/customer-facing environment
• Experience of delivering and presenting KPI performance analysis and reports
• Strong analytical and planning skills with excellent attention to detail
• Excellent time management skills with the ability to prioritise own workload, deal with conflicting demands and work under pressure to meet deadlines
• Full knowledge and understanding of GDPR and other data protection legislation

For more information about the role, please download a copy of the job description and application form and return to the resourcing team

Closing and Interview Date 

10:00am on Friday 21 June. Interviews scheduled to take place on Wednesday 26 June. 

Benefits
As an employee you will be entitled to the following range of benefits:

• Hybrid office/home arrangement
• 27 days' annual leave
• Pension scheme (company matches contribution up to 7%)
• Free onsite parking
• Employee Assistance Programme
• Eye care voucher scheme
• Blue Light Card
• Cycle to work scheme
• Life Cover

If you would like to have an informal conversation about the role please contact Reiko Murray, Head of Mass Participation Fundraising.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Please note, we reserve the right to interview on a rolling basis so this role may close before the above date if we find a successful candidate.

The successful candidate will track and analyse media coverage of MSF in the UK through daily monitoring and the production of a weekly newsletter and quarterly reports. They will also debrief members of staff returning from MSF’s medical projects, as well as pitching stories to news outlets. Role also involves some social media management and opportunities to contribute to MSF events, such as Scientific Day.

This role is an opportunity to gain exposure to media work and explore the day-to-day work of an international NGO and to understand how and why we communicate. There will be ample opportunity to learn more about MSF and you are encouraged to attend and contribute to weekly office meetings and operational updates.

HOURS: Full time, 37.5 hours per week (Mon-Fri)

LENGTH OF CONTRACT: 6 months Fixed Term Contract

LOCATION: London – hybrid working

SALARY: £25,642.50 per annum (London Living Wage)

We are SANE - a leading, independent mental health charity that aims to raise awareness and remove stigma, fight to improve services, provide emotional support and host cutting edge research.

We have been working tirelessly to improve the quality of life of anyone affected by mental health illness for over 35 years and provide emotional support by phone, email and text, 365 days a year.

Will you join us?

SANE is now looking to recruit a Call Back and Data Officer to join our Services Team.

SANE would love to hear from anyone with experience and enthusiasm for administration and working with data. The Call Back and Data Officer is key to all of the services that we deliver to people affected by mental illness, including daily planning of calls to people facing crisis and distress, and working with data to produce research, reports and case studies.

We are looking for an individual with at least 2 years’ experience of being an administrator, data officer or in an associated role. Experience within a mental health related working environment, relevant volunteering, or strong interest in mental health is also desirable. We are hoping you can bring your interest and your experience of high-quality administrative support to empower our team as we strive to expand and improve our emotional support work.

At SANE we strive to create an environment that promotes inclusion, values diversity and provides every staff member with a sense of belonging. So, if you are looking to build a rewarding career, with opportunities for growth and development, within an established, non-for-profit organisation, come and join our friendly team.
 

Closing date:  Midday on Wednesday 19th June 2024

To apply: Please complete your application before the closing date, addressing all areas of the Person specification (downloadable below) and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis.

We are committed to equal opportunities and welcome applications from all sections of the community.

About the role:

When a person or their family member sustains a spinal cord injury it is a life changing experience. They can feel very isolated and that no one understands what they’re going through.

Back Up’s mentoring service is there to help. We know that peer support can have a life changing impact and our Mentoring Coordinators are the ones who can facilitate this through matching them with a suitable mentor who will be able to support them over a series of phone calls to reach their goals.

In addition to creating mentoring relationships, as a Mentoring Coordinator you will support mentors and mentees as appropriate, assess mentee suitability and provide support in the process of identifying, recruiting and training new mentors.

Mentoring Coordinators will be motivated to achieve the aims, targets and milestones that have been set in terms of making quality matches and will be comfortable and efficient with data management and GDPR compliance.

Lived experience is an advantage; but most important is your sharing our commitment to transform the lives of everyone affected by spinal cord injury.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

About the role:

When a person or their family member sustains a spinal cord injury it is a life changing experience. They can feel very isolated and that no one understands what they’re going through.

Back Up’s mentoring service is there to help. We know that peer support can have a life changing impact and our Mentoring Coordinators are the ones who can facilitate this through matching them with a suitable mentor who will be able to support them over a series of phone calls to reach their goals.

In addition to creating mentoring relationships, as a Mentoring Coordinator you will support mentors and mentees as appropriate, assess mentee suitability and provide support in the process of identifying, recruiting and training new mentors.

Mentoring Coordinators will be motivated to achieve the aims, targets and milestones that have been set in terms of making quality matches and will be comfortable and efficient with data management and GDPR compliance.

Lived experience is an advantage; but most important is your sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description[BH1] .

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

We're Coney, an award-winning arts and social change charity. We’re on a mission to spark change through the power of play.

We're looking for a highly organised, independent and practical individual to join our small team as General Manager. You’ll oversee our core operations, provide support across our innovative programme, and help us to develop longer-term sustainability.

The General Manager will keep core operations running smoothly – across HR, finance and communications – as well as developing the company’s systems and policies to adapt to current and future needs. You’ll also be a key pillar of Coney’s culture and internal communications, fostering a supportive and empowering environment so that staff and freelancers can thrive.

Responsibilities:

HR & Operations

● Manage Coney’s operations, resources and materials to ensure our activities and processes are high-quality, fit for purpose and well-managed.

● Support the Directors to engender positive staff relations and good communication throughout the company, those representing it and its networks.

● Oversee Coney’s remote-working and office systems, including IT systems, schedules and other resources, ensuring that they are fit for purpose and cost-effective.

● Manage Coney’s statutory obligations with Companies House, the Charities Commission and other bodies and regulatory authorities, with support from the Directors.

● Maintain regular communication with Coney’s Trustees, ensuring that Board meetings, minutes, reports and information are prepared effectively and on time. 

Financial

● Manage Coney’s day-to-day financial systems, including making bank payments and managing invoices receivable, supported by the Marketing & Admin Officer.

● Reconcile Coney’s bank accounts and input all financial activity into Quickbooks (including income & expenditure, credit cards, expenses, invoices payable, payments received) against the correct budget lines. 

● Run payroll (including sending payslips and other pay documents, scheduling salary payments and reporting to HMRC) and ensure pensions, PAYE taxes and National Insurance are calculated and paid on time.

● Create and submit quarterly VAT returns using Quickbooks

Stakeholder Management & Fundraising

● Work alongside the JCEOs to maintain high level contact and dialogue with Coney’s key stakeholders.

● Manage Coney’s Friends scheme and support effective communication with funders.

● Alongside the rest of the core team, identify opportunities for fundraising, commercial projects and consultancy, building relationships and contributing to funding proposals as required.

Marketing & Communications

● Support the Marketing & Admin Officer and Executive Programme Director / JCEO to prepare and execute a marketing and communications plan – strategically positioning Coney’s work across communities and sectors.

● Support the Marketing & Admin Officer to ensure regular communication with Coney networks (newsletters, social media and other relationships) and produce effective communication and ticketing systems for events and projects as required.

See attachment for further responsibilities

Terms and benefits:

• Days: 3 or 4 days per week, to be discussed with the candidate.
• Salary: £33,000 - £35,000 FTE, dependent on experience
• Location: Our office is currently a short walk from Aldgate East station, London. We are very open to discuss hybrid working models that work best for the candidate.
• Benefits: Generous annual leave and 'agreed absences' allowances.

For the full job description and responsibilities, please read the Recruitment Pack linked on our website. Apply by Sunday 23 June.

Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with partners, including Dell Technologies, KPMG, the NHS and Network Rail we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

The Programme Manager role 

Due to the expansion of our programmes we are seeking a new team member to support our next year of growth and delivery.

You will be managing and developing skills and employability programmes designed in partnership with industry. With support, from your team and colleagues, you will ensure TTF educational programmes are successfully delivered from conception to evaluation. You will work collaboratively with our corporate and industry partners to support teachers and students in schools and further education institutions.

What you will be doing

• Management of multiple projects and events
• Team management (experience of line managing direct reports)
• Use systems and administrative processes
• Building exceptional relationships with partners, teachers and volunteers
• Evaluation and reporting

To read the full job information pack, either visit our website or download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. 

Job details

• £35,000 salary (pro-rata for part time)
• Full or part time opportunity (min 4 days a week)
• Hybrid working
• 28 days holiday + bank holidays
• Training budget

And if you join our team, you can expect to receive feedback like this from our former students: 

"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you." 

Hybrid working

This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for the team days in London.

About the role:

When a person or their family member sustains a spinal cord injury it is a life changing experience. For many it is a huge concern as to whether they will be able to return to their current occupation or employer or whether they will ever be able to work or volunteer again following their spinal cord injury.

Back Up’s vocation service aims to be the leader in supporting people with spinal cord injury to return to work and our Vocation Coordinators are the main point of contact to help service users reach their vocational goals. They work in partnership with spinal units and other stakeholders such as employers to raise aspirations, coordinating activities such as our Skills for Work courses and Careers Fair, as well as providing telephone support to service users.

You’ll be a confident communicator with excellent organisational skills in person, in writing and on the telephone. You’ll enjoy planning and delivering work to see projects through; be that independently or as part of a wider team.

Lived experience is an advantage; but most important is your sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description[BH1] .

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services on vocation and services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

About Us

The Pepper Pot Centre is a vital, Caribbean & other  BME  community resource for the over 60s in Kensington & Chelsea and neighbouring Boroughs,  seeking to combat discrimination, isolation, depression and loneliness and help our members to take charge of their lives and  live in a healthy and independent manner.

Having formally opened our doors in 1981, we are a meeting place for older and retired members of the community and a day centre that provides a balanced Caribbean meal, recreational and cultural activities and lots more. In 1976 & 2006 was visited by the late Queen and by the Duchess of Cornwall in2020.

We are now seeking a part-time Events Coordinator to join our team for a one-year, fixed term contract, working 21 hours per week.

About the role

This is a phenomenal opportunity for a proactive and community-focused individual with a strong grasp of the needs of older people from Caribbean backgrounds and other BME communities to take an exciting step in their career with our organisation.

We are looking for a highly organised and creative  Events Coordinator to join our  growing team to plan, deliver and evaluate the effectiveness of events  targeted specifically at our 60+ community e.g. trips/visits to parks, museums, Theatre, Seaside and more.

Our new Events Coordinator  will support the planning and delivery of a key part of our work, namely: the management of our events programme designed to combat and prevent isolation, loneliness and depression amongst our elders. They will work closely with our sponsor,  Global Radio – LBC, Capital Xtra, Heart, Smooth, Classic FM, talkSPORT and more.

Specifically, you will:

• Develop an Events programme, trips, visits, excursions designed to combat discrimination, isolation, depression and loneliness.
• Publicise our programme of events, and activities via digital media, leaflet distribution, open days, and word of mouth etc.
• Support and encourage our members to attend the Events programme of activities.
• Recruit train and organise team of volunteers to support and expand the Events programme. 
• Plan, organise administer and accompany members on trips, visits and excursions within and outside the UK and you may be required to work outside normal office hours.
• Produce written reports for the management committee and our sponsor Global Radio.
• Evaluate the success of events through feedback mechanisms, attendance records, and make recommendations
• Adhere to PPC’s internal administrative protocols and procedures, including the Finance Procedures, Equal Opportunities, Health and Safety and Data Protection policies.
• With the Director, regularly review and update risk assessments for events.

About you

Essential:

• Understanding the essential needs of older people from Caribbean  backgrounds and other BME communities
• Previous experience of successfully coordinating events
• Experience of both planned and reactive approaches to event planning/work Proactive and able to work independently with minimal supervision as well as collaboratively as part of a team.
• Good organisational skills with a methodical approach to working on several tasks simultaneously and working to deadlines.
• Good interpersonal skills with the ability to communicate effectively  diverse populations and build rapport with clients
• Good written and research skills with the ability to draft letters, invites, reports skills
• Be familiar with Microsoft Office, Excel etc.

This is the most important part of your application and your opportunity to demonstrate why you are a suitable candidate for the post and how you meet each of the about you specification criteria.

Desirable

· A full, clean driving licence.

·  Knowledge of the physical, cognitive, and emotional needs of seniors and individuals with disabilities.

· Experience of working with a management committee.

· Experience of monitoring and evaluating small projects.

· Some knowledge of the Statutory and Voluntary sector.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The HR Manager will be responsible for managing the day-to-day HR operations, focusing on delivering high-quality HR services. The role oversees employee relations, employee experience, learning and development, reward, resourcing, talent management, people analytics, EDI, wellbeing and payroll. The HR Manager will ensure the effective execution of HR processes and the maintenance of HR good practices across Muslim Aid, with a specific focus on using HR metrics to inform strategic decisions.

About the Role:

1. Oversee and manage all aspects of HR operations, ensuring compliance with legal and organisational policies.
2. Oversee the onboarding process for new hires, ensuring they receive all necessary training and introductions to Muslim Aid policies.
3. Manage the recruitment process from job posting to hiring, ensuring a smooth and efficient candidate experience.
4. Respond promptly and effectively to HR-related inquiries from employees and management.
5. Conduct training sessions to educate employees and managers on HR policies and best practices.
6. Oversee the performance review process and ensure it is conducted fairly and consistently across all departments.

About You:

To be successful in this role, you will need:

1. Bachelor’s degree in Human Resources, Business Administration, or a related field.
2. Proven experience in managing HR operations and a team within a small to mid sized organisation.
3. Strong background in employee relations, including handling disputes and ensuring compliance with employment laws.
4. Excellent leadership and team management skills, capable of mentoring and motivating the HR team.
5. Strong communication skills to effectively liaise with both internal and external stakeholders.
6. Strategic HR management abilities to align HR functions with organisational goals.

 Why you should apply:

We are looking for someone who is passionate about helping others, enjoys problem-solving, and is seeking a role where they can make a real impact and experience growth. As an HR Manager, you will have a unique chance to make a significant impact in a mission-driven organisation dedicated to global humanitarian efforts. You will work with a diverse and collaborative team, enhancing your leadership skills and HR expertise.

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.