Office Administrator Jobs in Chertsey, Surrey
The ESU believes every child should be able to make their voice heard. We believe that the ability to progress and to thrive in life relies on building speaking and listening skills. Our oracy, debate, public speaking and cultural exchange programmes help young people to engage with the world, to speak more confidently, and to listen to and understand different points of view.
The ESU was founded as a membership organisation, bringing together those who share a belief that better communication makes for better global understanding. Today, we have members across England and Wales who meet to socialise, gain new perspectives on the world and to help organise and raise funds for our educational work. There is also a strong international membership and global educational network.
We are seeking an organised, proactive and diligent Membership and Engagement Coordinator to lead on the administrative support for our members and the wider Engagement team. The post holder will be responsible for providing a seamless experience for members wanting to join the ESU or for those renewing their membership. The Membership and Engagement Coordinator will be responsible for developing relationships with members and branch chairs, finding ways to involve members in the work of the ESU and maintaining oversight of the organisation’s CRM. The post holder will also help support the ESU’s events and international work.
Responsibilities:
· Support the Membership Manager to implement a new recruitment strategy to grow ESU membership in agreed target audiences
· Work with the Membership Manager to ensure a straightforward renewals process, this includes sending email and postal renewal communications, updating lapsed memberships and taking credit and debit card payments.
· Ensure membership records on the CRM are accurate and up-to-date.
· Assemble and dispatch Welcome Packs to new members.
· Act as the first point of contact for current and prospective members and assist with their queries.
· Assist with the production of monthly membership statistics and reports.
· Ensure the ESU has robust and clearly documented membership processes and make suggestions to enhance and resolve issues that arise.
· Maintain records of international ESUs and support the Director of Global Engagement with sending communications to this group.
· Liaise with branch chairs to support their requirements and provide details on membership statuses for their branch members.
Essential:
· An understanding of the nature and importance of the ESU’s charitable work within educational and wider contexts and a strong commitment to increasing the impact of the organisation’s work
· Highly organised, with an ability to ensure deadlines and targets are met
· Excellent written and verbal communication skills
· Ability to ensure a high level of accuracy when adding and amending database records
· A pro-active and positive attitude to problem resolution
· An ability to engage with multiple stakeholders at all levels
· IT literate with strong Microsoft Office skills, especially Excel
Desirable:
· Previous experiencing using CRM systems
· Experience of supporting events
. Office administration experience in a busy office, requiring multi-tasking
Benefits:
· Company Pension
· 28 days annual leave plus 8 days Bank Holiday (pro-rata)
· Hybrid/Flexible Working
· Employee Assistance Programme
· Access to Virtual GP Services 24/7
· Group Life Insurance
· Learning and development opportunities
. Regular Staff Social Events
Interviews to take place 22 & 23 May 2024
The client requests no contact from agencies or media sales.
CHARITY OFFICE MANAGER
£25- 30,000 pro-rata (subject to experience and qualifications)
Office location 76 Park Street, London, W1K 2JY
No hybrid option currently available.
Harris Hill is delighted to be working with a charity that aims to transform a billion lives. By empowering them, in turn they can be beacons of change, and uplift others in their communities out of disadvantage, helplessness, injustice or inequality.
Role Purpose
To provide efficient and effective administrative support to achieve the aims of the organisation.
Job Summary
The role will report into the Donation Management Officer and will be based at Park Street London W1K 2 JY
Please ensure that you are experienced in each of the points below before you apply.
GCSE English and Maths Grace C or above
EA experience
Administrative Support
Utilising and maintaining accurate CRM records
Working for a charity
Accounts experience
Building positive relationships
Organisational skills, with a flexible apporach, and the ability to work indepently or as part of a team
Take directions from others and collaborate effectively
Able to problem solve and respond apporpriately to a range of situsions
Excellent written and verbal commication skills with strong IT skills
Excellent time managment skills
Able to relate to a diverse audience
Close attention to detail
The role has development potential , progressing into one of the more formal accounting or donation /grant management roles. Subject to mutually agreed career objectives the charity could sponsor some of the costs of gaining relevant qualifications.
Please send me your CV [email protected]
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: As necessary to other offices for team meetings or setting up training workshops, possibly once a month
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
At Versus Arthritis, one of our key strategic goals is to ensure that we are a great place to work and volunteer, and that our people have the skills and resources they need to do the best in their roles. In the Organisational Development team, we have just launched our learning and development framework to align to this goal and create a learning culture for staff and volunteers which is inclusive, flexible and data driven.
Following a learning needs analysis last year, we are excited to be launching several new learning initiatives this year to support our people to do the best in their roles, including diversity and inclusion programmes, mental health awareness and leadership and management skills. The Training Administrator plays a vital part in helping to deliver our goals, ensuring that we have an effective and sustainable learning and development programme.
About the role
The role will be central to coordinating our learning and development journey for staff and volunteers. You will be passionate about creating a learning culture and be the first point of contact for learners, organise online and in-person training workshops, and manage our Learning Management System. You will work closely with the People and Culture teams to build an efficient learning and development service and ensure that learners have access to what they need to engage in our learning and development offer. You will also collate evaluation data and create quarterly reports on our training programmes to share our learnings and successes.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Attention to detail and ability to produce accurate, succinct reports and data.
- Able to communicate effectively, both verbally and in writing, and with excellent interpersonal and customer relationship skills.
- Experience of supporting learning and development programmes and managing Learner Management Systems such as Moodle.
- Confidence in using Microsoft Excel at a basic or intermediate level
- Able to work effectively within a team, supporting multiple stakeholders including staff, volunteers and managers
- A flexible, solutions-focused and creative approach.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Benefits
Your excellent benefits include:
- Flexible hours, environments and working practices to promote a healthy work/life balance.
- Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
- Simplyhealth cash plan.
- Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
- Learning and personal development opportunities.
- Competitive annual leave, with the option to buy/sell up to five days per year.
- Generous pension plan, with employer contribution of up to 10%.
- Life Assurance plan (4 x salary).
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
Interview
Interviews expected on Friday 17 May 2024 through Microsoft Teams
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Role Summary
You will work closely with The Governance and Team Lead to ensure smooth and effective running of our finance and HR processes. You will work with the wider team supporting their effective delivery of training and projects as well as provide day to day support. This is a mixed and self-directed role with opportunity to contribute to a range of work and projects. We require some core office hours, by agreement and support team members to work flexibly to accommodate good work/life balance.
Role Description
HR
- Support management of team Compliance and Training
- Support the organisation to be legally compliant
- Support the organisation to reflect its values in HR process
Finance
- Issue invoices and monitor and pursue unpaid invoices
- Manage and administer monthly procedures linked to payroll
- Manage and monitor monetary transactions
- Monitor expenditure against budgets
- Monitor and support wellbeing fund spend
- Monitor associate invoices and provide support as needed
General
- Be a point of contact and support team members
- Support to project team including monitoring emails and responding to enquiries
- Support online events and manage bookings
- Provide basic IT support to team members
- Format documents in line with the company brand guidelines
- Support team members to produce reports and presentations
- Work with our team and partners to enable Neurodiverse Connection to run efficiently in line with the overall company aims
Personal Specification can be found in the Application Pack
About Neurodiverse Connection
Neurodiverse Connection is a Neurodivergent led Community Interest Company.
Our mission is to:
- Listen to and amplify neurodivergent views and voices.
- Give additional consideration to intersectionality and how we can support the amplification of views and voices that are often unseen and unheard.
- Support people from different neurologies to understand each other, facilitating solutions to the double empathy problem.
- Lead on changing understanding of sensory and social processing differences, particularly in relation to the built environment.
- Challenge the common misunderstandings and misconceptions of autism and support an improved understanding of neurodiversity within health and social care.
- Promote an improved understanding of neurodivergent culture and communication.
- Support neurodivergent people to have equal opportunities in life.
- Support neurodivergent people to have equal opportunities and outcomes in health.
- Support neurodivergent employment, including in leadership positions and facilitating change for the neurodivergent community.
Our commitment to you
It’s part of our mission to be a great place to work and to demonstrate how to work in neurodivergent affirming ways. We believe this is beneficial to everyone, regardless of neurology.
We aim to:
- Offer flexibility in delivery hours, within agreed parameters.
- Work to make Neurodiverse Connection an organisation that you enjoy being part of, that supports you in your role, that recognises your contribution and that delivers great outcomes for the neurodivergent people we work to support.
- Involve you in shaping and directing the organisation.
- Listen when we don’t get it right, and welcome constructive feedback.
- Involve team members in development opportunities and spending the social value we’ve accumulated together.
- 35 hour full time working week.
- 4% work place pension contribution.
- 26 days annual leave plus bank holidays pro rata.
- Access to a wellbeing fund.
Recruitment details
Recruitment Timeline
- Deadline for applications : Tuesday 7th May 9am (unfortuantely we cannot accept any applications past this deadline)
- Applicants notified if shortlisted : Thursday 9th May
- Dates of interviews : Thursday 16th May
- Interviewees notified if they have been appointed : no later than Friday 24th May
How to apply
The application process is two stages.
Stage 1: download and complete the application form.
- You will be asked to enter some of your contact details and details of previous work.
- You will then be asked to answer 3 questions.
- You will also be asked to complete an optional equality and diversity form.
Stage 2: If you are shortlisted you will be invited to attend an online interview. You will be sent the interview questions 5 days ahead of the interview date.
As part of the interview, you will be asked to complete two tasks that are relevant to the role. One task is responding to email enquiries, and one task is to review and update a finance spreadsheet.
To apply for the role download the application form and return it to recruitment@ndconnection by Tuesday 7th May 9am.
Please note we do not accept CVs.
Further details can be found on our website
We are a neurodivergent-led Community Interest Company (CIC) created to improve support and outcomes for neurodivergent people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This varied role uses event and programme management skills to deliver excellent service in a fast paced environment within the Christian sector as we advance the work of The Maclellan Foundation, one of the largest Christian family foundations in the USA. The successful candidate will have excellent administration skills, with a minimum of 2 years experience, and will be engaged in the Christian faith and excited by the aims of the organisation.
Objectives/Key Tasks:
To provide event and project-specific administrative support in an accurate, timely and professional manner, including:
- Planning and co-ordinating multiple programmes, to ensure milestones are met to an excellent standard
- Conducting research, assembling and analysing data to prepare reports and documents
- Preparing and editing written correspondence, communications, presentations, publicity etc
- Managing booking and registration processes
- Managing and updating various databases on a regular basis
- Onsite event management; helping set up and run events as well as providing delegate support
- Providing customer service support, via phone and email
- Managing and maintaining schedules, appointments and travel arrangements
- Arranging and coordinating meetings, including minute taking
- Reviewing operating practices and implementing improvements where necessary
- Processing expenses and maintaining project budgets in liaison with the Finance Manager
- Providing administrative support to the Director and all projects and events undertaken by NJC
- Website oversight and any other duties as required
Please review the full job description and person specification and submit your CV for consideration.
Please note we are reviewing applications regularly and reserve the right to close the post early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an Operations and Office Assistant at Back Up, your primary objective is to provide comprehensive operational support and fostering an efficient office environment. This pivotal role extends beyond administrative duties, encompassing the responsibility of managing the onboarding process for new joiners. From liaising with IT to prepare laptops to conducting health and safety inductions on the new joiner's first day, you play a crucial role in ensuring a smooth transition for new staff members. Additionally, you will be responsible for keeping health and safety protocols up to date and maintaining the HR software. Your diligent efforts directly contribute to the effective management of services within the charity, furthering its mission to empower individuals impacted by spinal cord injury by delivering services that promote confidence, independence, and positive adjustment.
What would we like…?
Do you have a track record of delivering accurate, reliable, administrative and project support in a fast moving environment?
We are looking for someone with experience of working in a collaborative way to join the Marketing and Brand team as Project Administrator on a 12-month fixed term contract basis. You'll support the day-to-day running of the team by providing effective administration and project planning.
This role is varied and the successful postholder will be responsible for scheduling external and internal meetings, liaising with key internal and external stakeholders, preparing reports, setting agendas and minute taking for meetings and financial administration. You'll also work with the Project Lead to provide project support to achieve implementation of key improvement projects.
We would like you to:
- Support the Marketing and Brand Director and Project Lead with managing project workflow (for example task tracking, updating and delegating tasks), sourcing and collating feedback and reporting as required.
- Manage the Director Marketing and Brand’s diary including booking meetings, setting and minute-taking for key meetings.
- Organising regular team meetings and events such as away days (booking meeting spaces, agenda, refreshments, liaising with attendees, etc)
- Process our credit card costs and keep our budget tracker updated.
Working in a hybrid way, you’ll be attached to either our Birmingham, London or Manchester office and will report to the Project Lead. In line with our current ways of working, you’ll be expected to be in the office at least 1 day a month, in addition to team days and this may be reviewed by Ambition.
Skills, Knowledge and Experience
To succeed in this role you'll have an helpful attitude, with the ability to take initiative to lead or support on projects as required, and you'll identify opportunities to improve operations. Our ideal candidate will have the ability to manage multiple, competing demands, prioritising as appropriate.
Whilst an interest in Marketing and Communications is desirable, it is not essential for applying to this role. Rather, you'll have proven experience of minute taking, preparing reports and PowerPoint presentations.
What’s in it for you….?
- Competitive annual salary
- Professional development for all staff
- 25 days’ annual leave, plus bank holidays and 'winter shut down’ at the end of December/beginning of January
- Employer pension contribution of 11%
- Agile, hybrid working culture, so you can manage when and where you work
- Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work
- Blind recruitment process to ensure equality and fairness in our hiring
- Enhanced maternity pay after a year’s service
- Shared parental leave package
- Access to free, confidential 24/7 wellbeing and support line
- Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London
- Work-from-home technology package to support hybrid working
- Interest free season ticket / bike loans
About you
We don’t expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation:
You should apply for this role if:
- You care deeply about educational disadvantage and being part of an organisation that challenges inequality
- You have a good work ethic and strive to make a difference in the job you do
- You always give maximum effort to understand and meet the needs of our partners and participants
- You always have a great attitude so we “can do” for all our colleagues, partners and participants
- You are open to feedback and learning because we want to keep getting better
- You work with your initiative to bring new ideas and a fresh perspective
- You are well organised and can prioritise work that will have the greatest impact
You'll love working at Ambition if…
- You want a career with a person-centred organisation with a cause at its heart.
- You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation
- You enjoy working in a fast-moving workplace, with a great support structure around you
- You would like to grow with an ambitious organisation as it progresses over time
- Want flexibility in how you work – splitting your time between one of our offices and remote working and managing your own working patterns to get the job done.
How to apply…
Applications will be considered for all office locations.
All applications must be received by the closing date 23:59 on 7 May 2024.
Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.
We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.
As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.
The client requests no contact from agencies or media sales.
Salary: £28,216 per annum (plus £5,023 London Weighting if you are based in London)
Location: Flexible - can be based in any of our Shelter Hubs around England or Scotland with remote/homeworking possible
Contract: Permanent
Hours: 37.5 hours per week
Please note, we are offering the opportunity to complete an apprenticeship in a related subject alongside this role.
Closing date: Sunday 12th May 2024 at 11:30pm
Do you have strong IT, administration and database management skills? Would you enjoy collaborating with others, providing support and sharing the knowledge you’ll develop around volunteering best practice. Then join Shelter as a Volunteering Administrator and you could soon be playing a vital role within our Volunteering Team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home; our enemy is the social injustice at the core of the escalating housing emergency. We believe to win that fight; we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The Volunteering Team is a collaborative and supportive team sitting within Shelter’s Equity, Inclusion & Culture Directorate. We are passionate about the positive impacts of volunteering for both individuals and causes and believe volunteers are a vital part of Shelter’s Fight for Home.
Shelter involves around 2,000 volunteers in our shops, offices and local communities. The Volunteering Team enable a coordinated and consistent approach to how we involve volunteers across Shelter and Shelter Scotland. We provide the insight, policies and best practice approaches to ensure all our volunteers have a quality volunteering experience.
About the Role
As a Volunteering Administrator, you will be essential to the coordination of the Volunteering Team’s work in developing a consistent, inclusive and high-quality volunteering offer. You’ll be delivering administrative support across the team, enabling smooth delivery of the service. This will include managing our busy Mailboxes, processing elements of volunteer recruitment and administrating our volunteer database, Better Impact. Working on the database forms a large part of this role; as well as routine tasks such as data reporting, you’ll be working on more in-depth database development. This includes leading on a piece of work restructuring the way our database is set up.
You’ll also be supporting volunteer managers through delivering training demonstrations on our database, creating process guides and providing advice. You’ll provide additional admin support across the Volunteering Team, including coordinating meetings and managing agendas. You’ll be a key member of the team with in-depth knowledge and understanding on volunteering processes and policies to promote our volunteering culture across Shelter and Shelter Scotland.
With this role, we can offer the option of completing an apprenticeship in a related subject. This will involve spending approximately 20% of your work time completing education/learning for the duration of the apprenticeship. We welcome applications both with and without interest in the apprenticeship.
About you
Having strong administration skills with confident use of databases is essential for this role. We’re looking for someone who is comfortable taking ownership in processes, including introducing and delivering new ideas, methods or processes. Having a proactive approach and the ability to manage time effectively while working in a fast-paced environment are all important too.
Also important for this role is having excellent communication skills and the ability to build relationships and work collaboratively with colleagues across our organisation. Experience of delivering training or presentations is a bonus, but more-so a willingness to develop your skills in this area. We welcome applications from people who have enthusiasm for the world of volunteering, whether that comes from a work environment or your own experiences of volunteering, and we’re happy to support your learning.
How to apply
Please submit both a supporting statement and a CV.
In your supporting statement, please address the ‘About you’ points outlined in the job description, detailing your relevant experience and giving specific examples using a STAR approach. Your supporting statement should also include an example of how you meet our behaviour:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Benefits
You will be joining an inclusive and supportive team who welcome people from all backgrounds. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based on your merit.
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing and homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to
turn to us for help. We’re here so no one has to fight bad housing and homelessness on their own.
Apply to be part of our team and be the change you want to see in society.
The client requests no contact from agencies or media sales.
Unlock your potential: Join Our Client in Shaping Quality Education Globally as a Product Development Administrator (Fluent Mandarin Speaking)!
Role: Product Development Administrator (Fluent Mandarin)
Organisation type: Membership Organisation
Salary/rate: £15.48 - £16.48 per hour
Working arrangements: Hybrid role! 2 days per month in office.
Location: London
Employment type: Temporary (4 months Approx.)
This position offers a hybrid working system, primarily home-based with some onsite work at the London Office.
Short description of role:
Our client, a professional membership organisation, is seeking a Product Development Administrator (Fluent Mandarin). The organisation manages an extensive array of training courses offered by over 100 training providers across the globe and are hoping to expand this by offering to include exams in Mandarin. To support this, you'll be responsible for facilitating the translation of all exam questions and learner resources into Mandarin. We're looking for a candidate who is proficient in both English and Mandarin languages, self-motivated and eager to learn.
Main responsibilities of the role include:
- Utilise online translation tools to translate multiple-choice, multiple-response, matching, and sequencing questions into Mandarin.
- Revise Mandarin questions based on feedback from subject matter experts, ensuring accuracy in grammar and spelling.
- Conduct testing on the online exam system's user interface to ensure instructions and error messages have been translated correctly.
- Contribute to the creation of instructional videos and guides in Mandarin to aid learners.
The successful candidate:
The successful candidate will be fluent in English and Mandarin, have excellent written skills, grammar, spelling and punctuation and possess strong attention to detail. The candidate will be self-motivated and a willingness to learn, able to work to deadlines and comfortable when navigating around new systems and using online translation tools.
How to Apply:
To apply for the Product Development Administrator role, please reply and upload your CV quoting reference J81113SOH and we can provide more information to you.
We eagerly await your response.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The package also includes:
· 8% employer pension contribution
· 25 days annual leave, plus bank holidays and additional leave during the Christmas week pro rata
· Season Ticket Loan
About Us
USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice.
About the Role
Reporting directly to the Director of Global Mission, this focal coordinating role within our Global Mission Team (GMT) will ensure the effective functioning of the GMT by offering:
• Administrative support to the Director
• Team-wide Coordination
• Programme Support for cross-regional initiatives
Due to the coordinating nature of this role, the post holder will need to work in close collaboration with other members of the Global Mission Team as well as effectively liaise with members of the Communications, Engagement and Fundraising (CEF) team as well as the Finance and Operations (FO) team.
About You
You are a highly organised administrator with excellent team coordination skills. You are confident and creative and can offer the necessary operational, administrative and programme support that can see things through from conception to full implementation.
As a focal part of the team, you will have significant awareness and appreciation of team dynamics. You will demonstrate considerable cross-cultural awareness and are able to demonstrate both an aptitude for collaborative teamwork as well as the ability to work independently on your own initiative. It is expected that the postholder will have considerable experience of working in the church/charity sector and a fair understanding of contemporary global challenges.
This is an ideal opportunity for someone with a track record of strengthening team efficiency through meticulous attention to detail, aptitude for operational oversight and demonstrated project coordination experience to exercise their gifts within the context of a global Anglican mission agency. This role involves preparing reports for management and trustees including relevant paperwork.
How to apply
Please visit the Current Vacancies section on our website and complete the application form and equal opportunities form. Please send both completed forms to Renata Rust.
Closing Date: 24th May 2024 at 12 noon
Interview Dates: Week beginning 3rd June 2024
The client requests no contact from agencies or media sales.
Have you wanted to work in a role where you were able to make a difference every day?
Here, as a Medical Office Co-ordinator in our Medical Team, you’ll see the difference you and your team make to the lives of patients, their families and friends every day.
You’ll be part of a team of experienced professionals to learn from and learn with, delivering work you can take pride in.
The role:
You will provide administrative support to the medical team and support the efficient running of the Medical Office. This will involve administrative tasks including staff annual leave, maintaining the electronic filing system plus diary and meeting management.
The role provides an opportunity to research, interpret and summarise reports and documents both from internal sources and external sources such as the internet.
Another important aspect is the co-ordination and processing of ad hoc visitors, student doctors and overseas doctor placements to the Hospice, requiring liaison with multiple Hospice departments and external clinical partners.
About you:
You’ll have a record of experience in an administrative role or as a personal / executive assistant, aswell as experience of providing support across a department in a healthcare setting.
Bring your strong communication, organising, IT, attention to detail and writing skills, and we’ll give the opportunity to make a real difference to peoples lives. Every day.
As well as our competitive salary package and the opportunity to undertake an apprenticeship programme if desired, we offer a range of interesting benefits, which include:
- 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- Employee Assistance Programme – promoting staff wellbeing
- Access to blue light card discount
- Access to Pension Scheme
- Wellbeing - We provide a programme of activities, opportunities and guidance to inspire and support our employees to live a healthy life, at home and at work.
Discover the difference you can be.
About Princess Alice Hospice:
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.
All of our vacancies except from retail are subject to a relevant DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focussing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
- Free breakfasts/snacks
Reports to: Deputy Head of Marketing
Based: Wandsworth Borough / Battersea Park
Salary: £38,000
Contract: 12 Month Fixed Term Contract
Work Arrangement: 40 hours per week, Hybrid mix of office and wfh
DBS: Basic
The Role
Reporting to the Deputy Head of Marketing the Data & Systems Project Coordinator will be responsible for driving change, implementing new data processes and providing new insights at Enable.
We are seeking an experienced data and systems professional with a passion for numbers and using data and analytics, to take the lead on various projects over the next 12 months.
The Sales and Marketing Team
This is an exciting opportunity to join Enable’s growing Sales and Marketing team who report into the Head of Growth and Branding. No two days are same. You will gain valuable hands-on experience with room for growth and the chance to see tangible output in the not-for-profit sector. The sales and marketing team is a small and supportive team, with a high output and flexible and collaborative approach to work.
Integral to the Sales and Marketing Team this role will also work across our varied service areas, in order to streamline processes, implement systems and analyse trends in order to create maximum impact.
Key responsibilities will include:
- Systems assessment – Assessing the existing booking and CRM systems across the company
- Research – Investigate alternative system solutions to improve quality of data and collection, and provide best value solution for approval
- Implementation – Support the implementation of new CRM systems across the business and across relevant departments
- Tooling - Ensuring we have the setup in place to track the right metrics, suggesting new ideas and driving change where needed
- Data management – Providing support across all services to ensure that user data is being effectively gathered as well as cleansing existing data
- Data analytical research and evaluation – Supporting the marketing team to reach their campaign objectives, by managing the data analysis process
- Forecasting and Reporting – Producing trend and campaign reports to inform strategic decisions, identify return on investment and identify trends and patterns
Skills and experience
- Experience with managing, interrogating, and implementing new data and CRM systems
- Proven experience reporting data and analysing trends to generate meaningful change within a company
- Worked on sales campaigns and be able to identify trends and insights mentioning sales trends – as well as campaign.
- A pro-active and ‘get-it-done’ approach to the implementation of new processes
- Excellent problem solving, and verbal/written communication skills
- Skilled user of digital systems, including Microsoft Office (PowerPoint, Word and in particular Excel)
- Confident working with a variety of stakeholders, streamlining individual processes across a variety of platforms
This is an exciting opportunity to be a part of a company that positively impacts the community around us! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Work setting: Hybrid
Salary: £60,000 to £65,000 per annum
Hours: Permanent, Full-time (35 hours per week)
Location: London
Are you a confident Personal Assistant used to providing support to Senior Leadership Teams? Do you have experience in line managing a team of PA's, driving continuous improvement and fostering a culture of excellence?
TPP are recruiting an Executive Office Lead and Personal Assistant on behalf of our client, a non-profit organisation focused on promoting research and academia.
The Role:
As the Executive Office Lead and Personal Assistant, you will contribute to the management and coordination of the President, Officers, and Executive Director, ensuring the seamless delivery of administrative services within the organisation. You will also be responsible for managing a team of up to four other Personal Assistants providing direct administration and diary support to five Officers and the Executive Director.
Main responsibilities:
- Team Leadership: Lead and manage a team of personal assistants, fostering a culture of continuous improvement and ensuring the delivery of exceptional service.
- Executive Support: Provide proactive support to the President, managing diary commitments, correspondence, travel arrangements, and expenses.
- Strategic Oversight: Anticipate forthcoming issues and ensure the leadership team is well-briefed, coordinating with colleagues to maintain strong relationships and diplomatic communication.
- Correspondence Management: Oversee incoming correspondence, preparing responses for action or signature by senior leaders, and maintaining effective systems for tracking treatment and replies.
- Stakeholder Engagement: Act as a primary point of contact within the organisation, maintaining its reputation and ensuring accessibility to internal and external stakeholders.
- Project Management: Manage and deliver ad-hoc cross-organisational projects as directed by the Executive Director.
- Secretariat Provision: Attend and take minutes of sensitive meetings, arrange meetings of the Advisory Board, and provide effective leadership and line management of the Executive Services team.
Requirements:
- Strong experience in line managing and motivating a team.
- Excellent spoken and written communication skills.
- Ability to handle sensitive information confidentially.
- Solid time management and organisational skills.
- Ability to build personal networks at all levels.
- Flexibility to respond quickly to urgent issues and develop new systems to enhance efficiency and effectiveness.
- Experience in a senior Personal Assistant role combined with solid line management experience.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Job Purpose:To provide administrative support for the Housing Team and to carry out general administrative tasks. To also be responsible for providing a professional and friendly welcome to all visitors and residents, providing information on services available.
Hours of work:21 hours (7 hours per day over 3 days)
Location : YMCA East Surrey, Hillbrook House, 68 Brighton Road, Redhill, Surrey, RH1 6QT.
Annual leave: Five weeks (pro-rata) plus bank holidays. Holidays increase after two years’ service to a maximum of five weeks’ pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Main responsibilities
- Provide a professional friendly welcome to all visitors and residents arriving at Hillbrook House and providing information on services and facilities available
- To deal with telephone enquiries and to put calls through to other staff, to take messages and to retrieve voicemail messages
- Ensure the visitor policy is complied with and the seen sheet is completed and kept up to date
· Collate, input and monitor data via various IT platforms
· Manage incoming client applications via guidance support and various IT platforms
· Complete and the keep the staff rota up-to-date and distribute to staff
· Filing and other administrative work as required
· Updating reception documents and maintaining contact folders
· To offer a helpful and supportive presence to residents and reporting of incidents
· Keeping tally on stock available and first aid items
· Cash transactions over the reception for resident rent and maintain accurate receipting and accounting of all monies and credit transactions taken whilst on duty, checking floats and reconciling the till at the end of the shift
- Ensure that all keys and equipment issued are signed for and are returned and stored as appropriate
- To provide administrative support for the housing team and to carry out general administrative tasks (using Microsoft Office and other platforms)
- To be responsible for the post at the weekend, ensuring incoming post is dated, and is distributed to appropriate staff and residents and that outgoing post is processed correctly
- Any other duty requested by Housing Management
Closing date & interviews:
Closing Date:Thursday 23rd May 2024 9am
Interviews are scheduled : Thursday 30th May 2024
Role: CRM & Systems Administrator
Reporting to: Project Manager, Director’s Office
Purpose of job: To work with the Partnerships and Philanthropy/Fundraising, Finance and across all Foundling Museum teams by providing excellent CRM & systems administration. This will support income generation, research, data capture and information security throughout the Museum. Responsibilities include managing and maintaining a CRM database of contacts, digital systems, records management, general administrative duties, HR and IT support.
Working pattern: 35 hours per week, usually worked from 10 – 6pm. Flexible/hybrid working offered for up 40% of hours to be worked from home.
Contract: Permanent
Salary: c£26,000-£28,000pa depending on experience
Who we are looking for:
Are you fascinated by data with an excellent grasp on IT and digital systems?
Are you interested in the role digital systems play in how arts organisations and cultural projects are managed?
Are you looking to take the next step in your arts administration or fundraising career?
The Foundling Museum is transforming how digital systems underpin the foundations of this small but mighty Museum and charity. The position of CRM & Systems Administrator sits at the heart of this continued transition, following the successful implementation and migration to Shopify, Xero & Beacon CRM in 2023.
This new role is essential to the success of Philanthropy and Partnerships, Director’s Office and the whole team, in providing effective research and administration support. The CRM & Systems Administrator will provide support across all fundraising areas including individual giving, corporate sponsorship and trusts and foundations as well as playing a vital role in keeping all Museum systems working effectively.
This includes processing donations and gift aid and maintaining records on the CRM. You will work as a key part of the Philanthropy and Partnerships team to help implement the Philanthropy and Partnerships strategy and streamline all CRM and supporter processes.
This is an exciting opportunity for a highly organised individual with a flair for collaborative working and information management who is looking to expand their administration skillset and make a tangible impact on our work, in particular supporter relationship management.
Critical to this role and the ongoing project of managing information, income generation and communications, will be the collection, management and sharing of data within our data and digital eco-systems.
Key objectives in first 6 months:
- Completed the migration of supporter data to Beacon CRM, working closely with the Project Manager: Director’s Office to ensure that data is managed in the most effective way to aid relationship management and income generation going forward
- Planned a phased migration of day-to-day organisational information into SharePoint over 12months to ensure effective working practices across the organisation
- Supported all staff with records management and general administration
- Supported the HR Manager with timely and efficient HR administration including inductions, off-boarding, staff training & events
Key responsibilities:
CRM Administration & Finance Processes
- Maintain and regularly update the CRM system by logging all applications made and pending, prospects, funding received, reporting deadlines, reports, thank you letters and all other supporter correspondence
- Process donations, pledges and ticket payments from individuals, organisations and trusts and foundations, ensuring gift acknowledgements on CRM are up-to-date and any information related to gifts, grants and donations received is captured accurately and consistently
- Day-to-day administration of the Museum’s Friends, patrons and corporate sponsorship schemes and 1700 Clubs, as directed by the Philanthropy and Partnerships team
- Support the maintenance of accurate financial records of funded projects
- Support the Finance team with Gift Aid administration as required
Data & Insights
- Assist in data capture and gathering, including statistics or insight to support reporting, business cases, reports and funding bids
- Research trusts, businesses, and individuals with a view to identifying potential supporters and maintaining an up-to-date and accurate records of such contacts, updating the team, CRM and prospect pipelines on changes to information
- Ensure that strict confidentiality and GDPR legislation and guidance is adhered to in all aspects of recording data and sharing information in research profiles
- Work with internal teams to appropriately segment and steward new contacts through the CRM, including making data selections for email marketing campaigns.
- Monitor data quality by regularly creating and executing processes to cleanse and standardise data in the CRM
- Help to ensure income from visitors is maximised via Goodbox, Beacon, on-site signage and communications etc, and, with support from the Visitor Engagement, Commercial & Operations & Communications teams, move every customer on to their next step of supporter journey, evaluating touch points and messaging both onsite and online
Organisational Infrastructure
- Schedule priority internal meetings, including all-staff meetings, diary meetings and training sessions
- Support Project Manager: Director’s Office with Leadership & Governance, including setting up and scheduling of Trustee meetings, ensuring hybrid options are delivered, catering etc
- Arrange staff away-days, outings and celebrations
- Deliver general administrative support to SMT and colleagues as required, including basic IT support and HR admin, as directed by the HR Manager
- Manage the ordering of office items, including stationary and support users with IT inductions, including DSE requirements and checklists
- Work the Project Manager: Director’s Office, and with all departments to understand and map requirements for an integrated digital infrastructure framework
- Work with all departments to ensure that digital assets are stored according to data retention and records management best practice guidelines
- Work with the Director of Commercial & Operations, the IT Working Group and IT Support contract via Cara Networks to support the smooth migration of data currently stored on shared physical drives, to SharePoint and other digital platforms, through a phased transition process
- Facilitate the use, internal awareness and confidence with digital systems, creating and managing logins and taking responsibility for suspending user accounts when staff leave
Other
- To perform any other tasks as reasonably requested by the Directors, Project Manager: Director’s Office and Philanthropy and Partnerships team.
Person specification
Essential:
- Excellent administration and analytical skills
- Excellent interpersonal skills and the ability to communicate effectively in writing, over the phone, and face-to-face with the Museum’s different stakeholders
- Experience working with not-for-profit databases, such as Beacon CRM
- The ability to also work independently and take initiative within a small team and support colleagues, even under pressure
- Proven, excellent organisational skills, with close attention to detail, the ability to multi-task and prioritise responsibilities
- Excellent IT skills including in depth knowledge of CRM, Microsoft 365, SharePoint, and other cloud based digital systems
- An enjoyment of and willingness to engage with a wide variety of people and organisations
- Able to act with discretion and maintain professional confidentiality at all times
- A commitment to excellence and professionalism
- · Appreciation of and support for the aims, values and ethos of The Foundling Museum
- A right to work in the UK
Desirable:
- An interest in and engagement with the work and ethos of the Museum
- An interest in and engagement with the arts, heritage and/or music
- Experience of working in a fundraising environment
Interview timetable & how to apply
Closing date: Thursday 23 May at 10am
First interview date: Thursday 6 June 2024
Second interview date for shortlisted candidates: Thursday 13 June TBC
To apply please click on the apply button at the bottom of the screen, you will be taken to our website and then on to our application portal where you will be asked to upload:
· A comprehensive CV* giving details of relevant achievements in recent posts, as well as any relevant education and professional qualifications that are appropriate to the post
· A covering letter* that clearly states why you are interested in this post. Please also tell us what makes you a good fit for the role, for example, giving evidence of your ability to match the criteria outlined in the Person Specification
· Details of your notice period and names of 2 referees, together with a brief statement of the capacity in which they have known you, and an indication of when in the process they can be contacted (please note we will not contact your referees without your express permission)
· Telephone numbers (preferably daytime and evening/mobile), which will be used with discretion
*Please get in touch with us directly if you would prefer to send your CV and cover letter via video application.
The Foundling Museum is the only cultural institution in the UK to celebrate the lives of care-experienced people, and those who care for them.
The client requests no contact from agencies or media sales.