Office administrator jobs in hayes, not specified

This is an exciting role leading our committed policy team leading the fight to end child poverty in the UK. The development and implementation of a UK-wide cross-government child poverty strategy means this is a great time to join CPAG as we look to influence policy makers to adopt our evidence-based policy solutions to child poverty.

We are looking for someone to take a lead role in developing evidence-based policy positions to support CPAG’s influencing and campaigns work. You will have knowledge of political processes and how external organisations can effect change. You will have a track record of producing high quality research and analysis, including policy briefings, on social policy issues. You will have experience of managing a small team and working collaboratively to identify policy issues and develop solutions with colleagues across the organisation, as well as externally.

The postholder will be working in a fast moving, high profile and complex policy environment and will need to balance short term priorities with long term objectives. Current priorities include influencing the implementation of the forthcoming child poverty strategy, gathering and sharing analysis and expertise with the DWP as part of their review of universal credit, and monitoring the development of forthcoming changes to disability benefits.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

We welcome applications on a secondment basis.

For more information about this post and to apply download the Head of Policy job pack.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process, please contact us.

Closing date for applications: Sunday 4th January 2026 (midnight)

Interviews will take place: Tuesday 13th January 2026

If you are an Assistant Accountant looking for your next role in an organisation with a meaningful mission, the Royal College of Radiologists’ Accountant Assistant role may be the role for you!

The Assistant Accountant is a crucial role that sits in our high performing finance team. We’re seeking a proactive and detail-oriented professional to join our high-performing finance team. This is a varied role where you’ll play a key part in ensuring the smooth running of our financial operations and supporting the delivery of accurate, timely financial information. You will be collaborative, working alongside one other assistant accountant, ensuring all routine transactions and processes are completed in a timely and efficient manner and providing excellent customer service. This is an excellent opportunity for someone with all-round experience in finance within fast paced environment.

What you’ll do: 

• Have responsibility for administering the accounting system to ensure that the user hierarchy is maintained, new users are set up appropriately and that rights for processing, reporting and workflow are assigned correctly.
• Attend promptly to general finance queries.
• Reconcile fortnightly travel invoices and monthly credit card statements obtaining approvals and uploading to the accounts system.
• Raise all sales invoices across all group companies.
• Provide credit control to the business according to finance policies, actively engage with and enter in to and keep records of dialogue for all debtors.
• Provide cover for the other assistant accountant, namely in relation to purchase ledger processing and payments runs and bank transaction postings.
• Ad hoc analysis and support for month and year end activities.

What you’ll need:

• Experience of using a finance system preferably Sage 200, payment system and Microsoft applications, including experience of working in nominal, sales and purchase ledgers and cashbook.
• An ability to multi task and work to tight deadlines.
• Experience of working in a finance team in a similar role
• High level of accuracy and attention to detail
• A consistent and effective team player who can multi task and prioritise
• Effective oral and written communication skills 

 This is an exciting opportunity to join a fast-paced and forward-thinking team and organisation. If you are interested in finding out more about the Assistant Accountant role and the RCR please have a read of the candidate pack.   

The successful candidate must be available for an immediate start at the end of January 2026.
 
Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Are you an experienced Events logistics professional plus have dipped your toe into multiple marketing tasks around the events you have worked on?  Would you describe yourself as a ‘doer’ who is also engaging and dynamic with stakeholders? 

TPP are recruiting a Events and Marketing Coordinator on behalf of our client, a well-established professional membership body.

Hours: 35
Contract length: Permanent
 
Benefits:
• Hybrid working 1 day in the office
• 30 days annual leave plus bank holidays
• Health Cash Plan
And more!
 
The role:
As the Events and Marketing Coordinator you will provide logistical and administrative support for events such as webinars, workshops, exhibitions and conferences.  You will coordinate delegate communications, registration processes, materials and on-the-day presence.  Supporting the Marketing Manager, you will be involved with the development and production of event collateral including presentations, flyers, banners and digital resources.  Liaising with venues and suppliers to ensure event logistics run smoothly will also be a main responsibility for you.   
 
Essential criteria:

• Experience of delivering a busy event portfolio and being handson
• Demonstrable experience being involved in event marketing aspects
• Natural stakeholder engagement ability and personable
• Experience managing budgets and working with suppliers
• Basic content creation skills

 
Salary:  £30,850 plus £1000 London weighting
 
Closing date:  ASAP
 
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Customer Services Manager

We are seeking an experienced customer service leader to drive high quality resident-focused services within a values-led housing charity.

Salary: £50,000

Location: Hybrid, Hammersmith London

Hours: Full time, 35 hours per week including mandatory office day on Tuesdays

Contract: Permanent

Closing date: Wednesday 24 December

Interview date: Thursday 8 January, Hammersmith

About the Role

As Customer Services Manager, you will lead and develop the charity’s customer services, resident engagement and communications functions. Your work will help deliver the organisation’s mission of providing safe, secure and good quality affordable homes for single women across London.

Reporting to the Director of Operations and managing a team that includes Customer Service Advisors, a Resident Engagement and Resolutions Officer and a Communications Officer, you will ensure services are consistent, resident centred and delivered right first time.

Key responsibilities include:

• Leading customer services, resident engagement and communications across the organisation
• Ensuring prompt, high quality responses to all queries related to repairs, estates and tenancy management
• Developing effective systems for complaints handling that reflect the charity’s Complaints Policy and Housing Ombudsman principles
• Maintaining up to date knowledge of legislation, regulatory standards and best practice
• Monitoring contractor performance and holding regular review meetings
• Producing performance reports and using data to identify improvements
• Embedding learning from resident feedback into service design
• Managing budgets, approving invoices and overseeing repair authorisations
• Supporting organisation wide planning as part of the Extended Management Team
• Providing clear leadership, managing performance and encouraging collaboration across teams

About You

You will be an experienced people manager with a passion for delivering excellent customer service. You will bring a proactive, solutions focused approach and the ability to lead a team through growth and improvement.

Essential skills and experience include:

• Strong experience in a customer focused management or supervisory role
• Knowledge of responsive repairs or property maintenance
• Experience handling complaints and producing clear written responses
• Strong communication, relationship building and presentation skills
• Competence in MS Office with good analytical and reporting abilities
• Ability to interpret customer insight and performance data to drive service improvements
• A collaborative leadership style with a commitment to equality, diversity and resident wellbeing

A background in social housing is helpful but not essential. A positive attitude, professional curiosity and a commitment to delivering great services are what matter most.

About the Organisation

The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.

Other roles you may have experience of could include: Customer Service Lead, Resident Services Manager, Housing Services Manager, Customer Experience Manager, Repairs Service Manager, Tenant Engagement Manager. #INDNFP

Are you passionate about children’s literacy? Do you want to use your skills and experience to enable opportunity for children living with little or no access to books and reading? Can you help create a home environment where reading for pleasure is part of the fabric of family life? If so, read on - we may have just the job for you here at Doorstep Library!

We are looking for a Reading Project Leader, to deliver some of our reading projects in London, on a part-time, term-time only basis. You will lead a team of volunteers on three projects per week, being present at a community base while your volunteer team visits local families and reads with children,and  reading with families yourself at times.

You will be a resourceful, confident decision maker able to operate independently on the ground to support your team and be able to engage with our community partners and beneficiaries.

Are you a confident public speaker who’s passionate about inspiring others and promoting online safety?

The Breck Foundation is expanding our Freelance Speaker Team to deliver powerful, thought-provoking presentations to students, parents, carers, and corporate audiences across the UK.

At this time, we are only recruiting applicants based in:

North East England • North West England • Wales (North & South) • East of England • Devon/Dorset • West Sussex • Essex • Kent • The Midlands • Leeds • Lincolnshire • Northern Ireland • Scotland

About the Role

As a Breck Foundation Speaker, you’ll help share Breck’s story and empower communities to use the internet safely and positively. You’ll deliver both in-person and virtual talks, engage with schools and organisations, and play a vital role in raising awareness of online safety nationwide.

Generating your own leads and bookings is a key part of this role, with additional commission available for each successful booking.

What We’re Looking For

We’d love to hear from you if you:

• Have strong public speaking or presenting experience.
• Are passionate about safeguarding and supporting young people.
• Are confident using PowerPoint, Zoom, Microsoft Teams and Outlook.
• Hold a full UK driving licence and have access to a vehicle.
• Ideally DBS checked or are happy to undergo a DBS check.

What We Offer

• Flexible freelance working arrangements.
• Payment for each session delivered (both online and face-to-face).
• Commission for generating new bookings.
• Full training, guidance and ongoing support from our team.

Important Information

Successful applicants will be required to complete a DBS check and complete training, which is fully online.

Recruitment will take place in two stages:

1️⃣ Submit your CV for initial review.
2️⃣ If shortlisted, complete a short video task lasting 2-3 minutes so we can see your presentation style in action.

If a speaker withdraws from the role or leaves within six months of starting, the Foundation reserves the right to reclaim the cost of the DBS check and any training expenses incurred.

How to Apply

Please complete the pre-application questions and upload your CV via CharityJob.
Shortlisted applicants will be invited to an informal online interview.

If you’re ready to make a real difference by helping protect young people online — we’d love to hear from you.

Join us in our mission to make a positive impact and bring the Foundation's message to life.

Position

The MSF UK Digital Team is made up of 10 specialist staff who act as an internal agency and provide expertise, project management, training and support to all other departments. We are part of a global network of Digital specialists within MSF which shares knowledge, expertise and best practice, coordinated by the International Digital Engagement Unit based in the International Office in Geneva. 

The International Legal Department (ILD) of MSF is currently the only intersectional department of MSF. Primarily dedicated to support MSF operations, the ILD rationalises legal support and provides high-level legal advice to all MSF entities; its field of expertise is varied, including international humanitarian law (IHL), medico-legal issues, medical research, labour law, commercial and administrative law, trademarks and international governance. The ILD is divided in six units specialised in different areas of law. The ILD Unit 1 aims to provide legal support on IHL and Protection of humanitarian space. 

Hours: 18.75 hours per week, 2.5 days a week (Part-Time)

Duration: 12 months fixed term contract (with the possibility of extending)

Location: London (hybrid)/For the right candidate we may consider remote working.

Salary: £17,687.90 per annum (based on full time equivalent of £35,375.80 per annum) 

Job Purpose:

As the Digital Publications Officer, you will be responsible for overseeing and coordinating the digital publication of the updated Practical Guide to Humanitarian Law, written by Françoise Bouchet-Saulnier and available on the website in four languages. This includes managing editorial workflows, coordinating with author and translators, and ensuring the accuracy, consistency, and accessibility of content. The position ensures the Guide is produced to a high standard and effectively disseminated to its target audience. 

The role is responsible for ensuring the effective dissemination and understanding of the organisation’s handbook by leading communications around updates and coordinating the development and facilitation of training sessions. This includes managing the publication of content on the organisation’s website in relevant languages and promoting updates through a range of channels such as webinars, discussions, social media and newsletters. 

We now have a fantastic opportunity for an experienced Talent/ Learning and Development specialist to join our not-for-profit client in London on a permanent basis.

Please note; this role offer hybrid working requiring at least 2 days pw working from the central London offices.

In this newly created role within the People and Culture Team, you will lead on shaping and delivering the Talent journey and ensuring the organisation recruits and develops the right talent, while fostering a culture of continuous learning. The primary focus of this role will be on scoping, developing and delivering the organisation's Learning and Development framework and associated initiatives, to drive a learning culture and ensure the best Talent is identified, supported, and nurtured.

You will be responsible for designing, developing, and delivering learning interventions that build organisational capability and resilience as well as partnering with managers to equip them with tools and guidance to attract, hire and develop high-performing teams.

This role will suit an ambitious, flexible and driven professional who is excited by the breadth of this unique opportunity to shape all things talent-related for the organisation and who is willing and able to be hands-on with everything from strategic design and delivery to associated coordination and admin.

This role will include:

• Championing a culture of continuous learning and professional development across the organisation
• Acting as the organisation's subject matter expert on all things talent and learning related
• Defining and delivering a comprehensive learning needs analysis and developing a focused Learning and Development pan for the organisation
• Designing and delivering innovative, engaging and inclusive learning content, tailored to organisational needs
• Developing and delivering a Leadership and Management Development Programme
• Managing the end-to-end recruitment process for vacancies (low volume)
• Providing a first point of contact to hiring managers for recruitment queries and advice

To be considered you will require:

• Professional qualification or certification in Learning and Development, HR or a related field
• Demonstrable experience of working in an in-house Learning and Development role, including the design and delivery of training programmes, ideally gained in the charity sector or similar not-for-profit setting
• Experience of managing e-Learning platforms and digital learning tools
• Experience of designing and delivering Leadership and Management Programmes
• Experience of identifying and analysing learning needs and developing blended learning solutions
• Experience of managing end-to-end recruitment processes
• Excellent organisational and communication skills
• An innovative and creative mindset

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are; Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for a Project Manager in our Event Development team to join us on a full-time, permanent basis to support and manage the Tender projects for our major events held each year in our parks.

The Benefits

• Salary of £42,631 - £46,170 per annum, depending on experience.
• 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful park location

This is an unmissable opportunity for talented professionals with project management, procurement and event tendering experience to join our wonderful organisation and get involved in some of the capital’s biggest major annual events.

You will have the chance to see your strategy and vision come to life on the vast canvas of commercial events taking place in our parks. Taking the reins on new event development tender projects and supporting other high-profile event tenders, you will be key to maintaining and expanding our reputation of excellence.

So, if you want to help bring unforgettable experiences to life in some of London's most spectacular green spaces, we want to hear from you!

The Role

As one of our Project Managers in the Event Development team, you will play a vital role in project visioning, developing and tendering for a wide range of annual contracted events throughout The Royal Parks.

Specifically, you will help support and deliver the commercial and strategic vision for our most significant major events and lead on the development of new event tender projects.

You’ll ensure that our commercial activities are sustainable and profitable whilst remaining consistent with our values and sympathetic to parkland activities. With this in mind, you will project lead on market research, commercial modelling, strategic and creative visioning, tender planning and contract development work.

The role will involve:

• Creating and drafting strategies for future tenders for major public events
• Preparing and maintaining detailed project plans and tender documentation
• Gathering event feasibility, market research data and information for event tenders
• Supporting the Event Development team project activities for event tenders
• Managing the day-to-day admin for event tender projects

Additionally, the role does not involve:

• Working on or managing events, as the hosting venue we do not organise events ourselves
• Booking events suppliers or entertainment

About You

To be considered as one of our Project Managers within Event Development, you will need:

• Excellent experience working as a project manager within outdoor events or public parks
• Good knowledge and experience in tendering for event providers and contract administration within the events industry
• Excellent communication, presentation, proofreading and report-writing skills
• Good organisation skills
• The ability to work collaboratively and build effective relationships
• The ability to analyse information, make informed judgements, appraise performance, and manage risks
• A PRINCE2 Foundation or equivalent Microsoft Project and/or Project Management experience would be beneficial to your application. A degree level education in event management or equivalent experience would be desirable.

An understanding of the public procurement exercises (The Procurement Act 2023) would be desirable.

IT literacy, including Microsoft Office products; Teams, OneDrive, Project, Planner, To-do, SharePoint, PowerPoint & Sway, Lists and Viva, would also be advantageous.

Other organisations may call this role; Project Manager, Programme Manager, Development Manager, Tender Manager or Contract Manager specialising in events.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

So, if you’re looking to thrive as a Project Manager within Event Development, we would love to hear from you, please apply via the button shown. Successful candidates will be appointed on merit.

In Spring 2028, the National Gallery will launch a new, public-facing Research Centre to facilitate and showcase our world-leading research in the history and science of painting. This will be a complex space sitting at the intersection of multiple valued research stakeholders both within and beyond the Gallery, including the Gallery’s own wide array of research-active staff, our Artists-in-Residence, specialist users of our extensive Library & Archive collections, and a research-engaged general public attending events and consulting materials.

We are now recruiting for a new role, a Research Centre Manager, to support in the creative planning and daily delivery of an exceptional experience at the Research Centre. The role-holder will provide vital clarity and consistency in the day-to-day running of this multifaceted space to ensure a smoothly functioning whole. This includes coordinating all aspects of the Research Centre operations, managing staff, ensuring compliance with regulations, and maintaining the Research Centre facilities and administration. They will also think creatively about the Centre’s different spaces and, alongside Gallery colleagues, will help produce exciting research programming.

An ideal candidate will have experience in a comparable multifaceted role, and will bring to the Gallery strong leadership, excellent communication, creative programming, innovative problem-solving, and strong organisational skills to manage both day-to-day operations and strategic planning for the Centre.

This is a full time, permanent position and requires on-site working 5 days per week.

Applications closing date is 2nd January at 23:30hrs.

GADN is recruiting for a new Director (Job share – Funding, Finance and Governance)   

GADN brings together NGOs and individual experts committed to achieving gender equality and the rights of women and girls in all their diversity across the world.  Our Secretariat is a small but highly respected team coordinating advocacy towards the UK Government and supporting our members to promote best practice. 

This new position will work alongside the existing Director to provide strategic direction and vision to the network and oversee the organisation’s operational work. In addition, the primary purpose of this role will be to bring in new sustainable sources of funding for the network in an increasingly difficult funding climate, and to ensure the smooth running of financial and administrative systems and Board governance.

We are looking for someone with leadership skills and vision who is passionate about our work and able to enthuse others. The ideal candidate will have a track-record in securing new funds and experience of external representation at senior levels with donors. You will bring experience in management, ideally at a senior level, and an understanding of budgets and financial planning.

This is an 18-month fixed-term position, for 14 hours a week.

If you are interested in applying, please review the job description and complete the application form by 9pm GMT on Wednesday 7 January 2026.

GADN values diversity and inclusion and encourages applicants from all backgrounds and life experiences to join our team. As we continue working to decolonise our practice and build an anti-racist organisation, we actively welcome applications from Black women and Women of Colour who we recognise are under-represented in the UK international development sector. Selection will be based on skill, experience and suitability for the role. If you share our core commitments, we would love to hear from you!

Join Us in Making a Real Difference

About YMCA St Paul’s Group

YMCA St Paul’s Group is one of London’s longest-standing charities, dedicated to empowering young people and strengthening communities for over 150 years. Through transformative youth programmes, inclusive health and wellbeing centres, and vital supported accommodation, we work to ensure that people—especially young people—have the opportunity to belong, contribute, and thrive.

Our mission is rooted in long-term transformation of mind, body, and spirit, and we remain committed to building vibrant, supportive, and resilient communities across London.

About the Role

As a Housing and Support Assistant (Nights), you’ll play a pivotal frontline role in ensuring our accommodation remains a safe, welcoming, and supportive environment. You’ll be a steady presence throughout the night—providing guidance, reassurance, and practical assistance for residents and visitors alike.

Whether you’re responding to queries, managing reception tasks, ensuring safety protocols are upheld, or offering a compassionate ear during challenging moments, you will be a vital part of creating a positive and secure atmosphere for those who call YMCA home.

This is a role with real variety and real impact—perfect for someone who thrives in a dynamic environment and is passionate about helping others.

Working 4 nights on and 4 nights off (8pm-8am).

Key Responsibilities

Deliver Exceptional Customer Service

You will be the warm, reassuring presence residents and visitors meet first. Your confidence and professionalism will create a positive experience and set the standard for the quality of service YMCA is known for.

A Varied, Engaging Role

No two nights will be the same. Alongside reception duties—such as answering calls, processing payments, handling repairs, and managing post—you’ll take on a broad range of responsibilities that keep the building running smoothly.

Champion Safety and Security

As the on-site first aider and fire marshal, you’ll protect the wellbeing of our residents and staff. From conducting regular patrols to responding swiftly in emergencies, you’ll help maintain a safe and calm environment throughout the night.

A Welcoming and Compassionate Presence

You’ll often be the first to welcome new residents, address concerns, support those facing challenges, and record or escalate any issues such as anti-social behaviour or safeguarding concerns. Your empathy and professionalism will help residents feel heard, valued, and supported.

Be Part of a Supportive Team

You’ll join a dedicated and knowledgeable team of housing professionals who share your commitment to improving lives. Your role will be meaningful, varied, and rewarding—offering plenty of opportunities to develop your skills and make a real difference.

What You’ll Gain

At YMCA St Paul’s Group, we celebrate diversity, individuality, and community. Your voice matters here—and you’ll have opportunities to help shape positive change through our Employee Resource Groups and inclusive culture.

We’re committed to your growth. With access to robust training, qualifications, and hands-on experience, you’ll be supported in developing your career, expanding your expertise, and achieving your goals.

Benefits for Mind, Body, and Spirit include:

• Free gym access across all YMCA SPG sites

• Discounts at major retailers and supermarkets

• Free wellbeing and counselling services

• The flexibility to work across various outer London locations

• Career development programmes to support your journey

• Family-friendly policies, including enhanced maternity pay

• Life Assurance

Join Emmaus Hertfordshire and use your finance skills to help transform lives and support people out of homelessness. As our Finance Co-ordinator, you'll bring accuracy, heart and organisation to a mission-driven charity making a real local impact.

Emmaus Hertfordshire is a charity supporting people who have experienced homelessness by providing stable homes, meaningful work, and skills development. Through its social enterprises, the organisation helps individuals rebuild their confidence and independence while contributing to a vibrant, supportive community.

Overall Purpose of the Role

The Finance Coordinator plays a key role in ensuring that Emmaus Hertfordshire maintains accurate, timely and compliant financial information in support of its charitable and social enterprise activities.

You will work closely with the Operations & Finance Manager, Trustees, Chief Executive, staff, companions, and external partners to provide clear financial reporting, strong financial controls, and expert guidance that supports good decision-making across the organisation.

As a proactive member of the Management Team, you will also contribute to financial policy development and continuous improvement of systems and processes, working within the Emmaus values, ethos and principles.

Key Responsibilities

1. Financial Controls

• Maintain effective financial control over all revenue, expenditure, and cash handling across the community.
• Prepare spreadsheets for monthly payroll and pension contributions.
• Support the Finance Manager, Chief Executive and Treasurer in preparing, setting and creating the annual budget.
• Maintain companion rent accounts, Housing benefit and Gift Aid applications.
• Lead the year-end process and liaise with external auditors to ensure an efficient and compliant audit.

2. Financial Reporting

• Produce accurate and timely financial information, including providing information to support monthly management accounts and forecast reports.
• Support the preparation of financial reports for the Board, Committees and senior leadership as required.

3. Financial Analysis

• Undertake financial analysis of business development and new income-generation opportunities to help minimise financial risk.
• Provide analysis and insight to support decision-making across social enterprise operations and to maximise trading income.

4. Additional Duties

• Contribute to the development and implementation of strategic and business plans.
• Attend and actively participate in staff, companion, Trustee and Board meetings where required.
• Review internal controls and identify opportunities for improving financial processes.
• Develop procedure manuals and promote best practice within the finance function.
• Work flexibly as part of the leadership team to meet the wider needs of the charity.
• Undertake any other financial duties required by the Finance Manager and Chief Executive.

Key Tasks

Daily / Weekly

• Manage day-to-day accounting using QuickBooks. (Experience with Zero accounting software would be advantageous)
• Maintain accurate accounting records and financial ledgers.
• Reconcile financial accounts and manage spreadsheets.
• Oversee credit control.
• Administer online banking, cheque handling and payment processing.
• Process invoices, expense claims and payment requests.
• Verify financial calculations in QuickBooks.
• Carry out bank reconciliations and cash management.
• Manage petty cash.
• Manage Companion Allowances.
• Provide ad hoc reports and information to the Finance Manager and Chief Executive.

Monthly

• Prepare and submit salary calculator spreadsheet for Payroll and submit HMRC returns. Manage PAYE payments.
• Manage companion rent accounts and housing benefit records.
• Prepare VAT returns.
• Work with the external accountants to produce monthly P&L and balance sheet reports.
• Complete gift Aid submissions.
• Support our external accountants in preparing documentation for Month End accounts

Annually

• Support the preparation of annual statutory accounts.
• Liaise with external advisers on statutory financial information.
• Assist the Finance Manager, Chief Exec and Trustees with annual budget setting.

 Person Specification

Essential Experience

• Minimum 5 years’ experience in financial reporting, planning, budgeting, and analysis.
• Experience using QuickBooks or similar accounting software.
• Ability to work both independently and within a diverse team.
• Experience developing and implementing financial systems and processes.
• Proficiency in IT, including Microsoft Office applications.

Desirable Experience

• Experience in the voluntary/charity sector or in working with a Board of Trustees.
• Experience working with vulnerable adults or those with complex needs.
• Project management experience.

Education / Professional Certification

• Bachelor’s degree in Accounting, Business, or related field.
• Desirable: Additional finance-related training or professional development.

Skills

• Strong financial and analytical skills, with proven expertise in financial reporting.
• Excellent attention to detail and accuracy.
• Strong understanding of business principles and practices.
• Excellent interpersonal, communication and motivational skills.
• Discreet, trustworthy and reliable.
• Effective time-management and organisational skills.
• Ability to work methodically, independently and to deadlines.
• Strong problem-solving and prioritisation skills.
• Competent IT user (Word, Excel, email, internet).

Knowledge and Commitment

• Commitment to confidentiality, data protection and professional boundaries.
• Understanding and embodiment of the Emmaus ethos and principles.
• Desirable: Awareness of issues around homelessness and lived experience.
• Desirable: HR knowledge or experience.

Personal Characteristics

• Belief in the potential of every individual and the importance of community.
• A positive team player with the ability to lead, collaborate and delegate.
• Empathetic and supportive of people from diverse backgrounds.
• Self-aware, self-motivated and calm under pressure.
• Commitment to environmental sustainability and social development.
• Strong commitment to equality, diversity and inclusion.
• Welcoming, non-judgmental and respectful towards companions, staff and volunteers.

General Information

Emmaus St Albans operates its retail six days a week (Monday–Saturday). The Finance Co-Ordinators working hours will be agreed with the line manager, and flexibility is essential.

All roles at Emmaus Hertfordshire involve working with vulnerable people and therefore require strict adherence to professional boundaries and confidentiality. This post is subject to an enhanced DBS check.

Staff must uphold the reputation of Emmaus Hertfordshire by following all policies and maintaining positive relationships with staff, volunteers, companions and Trustees.
You are also expected to engage to some degree with the wider Emmaus movement at local, regional, national and international levels.

We expect all employees to work in an environmentally aware manner, applying value-for-money principles in purchasing decisions.
Volunteers are a vital part of the Emmaus mission, and all staff are expected to support and encourage volunteer involvement.

Resources Co-ordinator
Location: Hybrid United Kingdom (multiple locations)
Edinburgh - Salford - Cardiff · Belfast - London
Employment Type: Full time. Fixed Term Contract until 31st January 2027
Salary: £28,000 - £35,500
Team: Activation Team
Seniority: Mid-level

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders.

Our vision – Film enriches the life of every child and young person.

Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy. We are open to flexible working models including working compressed hours.

Role Summary

The Resources Coordinator role sits within the learning content creation team, which is responsible for the devising, commissioning and delivering of high quality, film-focused learning opportunities. These include the production of resources and online courses for teachers and their learners which are made available on our website and on our learning platform.

Main Responsibilities:

• Produce high quality, exciting and engaging resources for educators and young people, including commercial resources for film industry clients.
• Contribute to the planning and evaluation of resources within our three key areas of work: Teaching with Film, Careers and Progression, and Filmmaking.
• Project manage the resource process
• Assist the corporate partnerships team by contributing to pitches for educational resources with partners to support new film releases.
• Contribute to the development of courses aimed at educators via our online learning platform.
• Evaluate resources, training, online materials and related areas of organisational interest through surveys, focus groups and other methods, to identify and implement changes and programme developments.
• Develop quality assurance processes and documentation for our resources, training and online programmes.
• Carry out external and internal training to a range of staff and stakeholders
• Assist the resources and training leads in collaborating with external organisations and individuals to create resources and training materials.
• Develop and maintain good working relationships and provide training, educational insight and administrative support.
• Attend meetings across Into Film and with external partners to provide resource and training guidance covering all areas of our work.
• Complete administrative tasks including supporting educators, uploading resources to our website and assisting with reporting on resources to stakeholders.
• Copywriting, consultancy and research for Into Film News and Views and other marketing content.
• Develop and contribute to the planning and filming of video content for resources or courses.
• Support staff with resource production.

General Responsibilities:

• Commitment to quality internally and in all dealings with the public, members, teachers, children and young people, partners, funders, supporters etc.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.
• Commitment to equality of opportunity in line with Into Film’s Equal Opportunities Policy.

Person Specification:

Minimum Requirements:

• A minimum of two years’ experience of teaching in the UK.
• Experience of creating resources which include moving image/film.
• Knowledge of the educational landscape across all four UK nations.
• Demonstrable creativity and commitment to making resources and training interesting and exciting for teachers/educators and students/young people.
• Excellent communication skills and attention to detail, with the ability to write accurately and correctly, and the ability to persuade and influence others and feedback ideas in a professional manner.
• Experience of chairing and guiding meetings.
• Experience of managing a range of projects, from initiation to completion, working with a range of stakeholders.
• Demonstrable understanding of monitoring and evaluation.
• Commitment to film as a powerful tool for education, both as a cultural art form and to engage young people and raise attainment.
• Current knowledge of the Microsoft Office suite

Desirable:

• Experience in creating resources or opportunities which support young people’s careers education.
• Experience of filmmaking with young people.
• Experience of training teachers or other professionals.
• A love and knowledge of film.

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.

We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks, including:

• Annual Leave
• Pension
• Flexible working
• Enhanced parental/paternity/shared parental leave.
• Interest-free non-essential study loans.
• Interest-free bike/scooter/travelcard loan.
• Employee Assistance Programme
• Wisdom health insurance cover
• BenefitHub portal

Closing: 8:00am, 5th Jan 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check.

No agencies please.