Office Administrator Jobs in Holborn, Greater London

About First Step Trust (FST)

FST was established in 1994 with the aim of providing access to work experience and salaried employment for people with severe and enduring mental health problems and other disadvantages. Over the years we have managed to adapt our service offer to meet the ongoing changes in funder requirements. We have achieved this by extending our offer to a wider group of long term unemployed people to include a range of practical work and office based work and good quality training courses.

Our approach is about giving workforce members the chance to overcome some of the difficulties facing them by getting them involved as colleagues. We provide ‘on the job’ training, advice and support to enable each person to improve their basic skills and knowledge of the various work undertaken. This will include supporting workforce members to gain recognised qualifications and access to work placements with our customers and other organisations.

In the run up to the pandemic we had 4 garages and Abbevilles. During the pandemic we lost 3 garages due to the loss of trade (Salford), the ending of a lease (Lambeth) and an agreed early termination of the lease in Bexley. We also lost funding for the Lambeth project March 2023 when our contract came to an end.

In addition to the pandemic, funders have increasingly been looking for projects that get people into work and then offer support to help them stay in employment. The Individual Placement and Support (IPS) is the preferred model for most funders.

Whilst IPS has it benefits it is not suitable for the group of people FST works with due to the levels of literacy / numeracy, low self-esteem, low self-confidence and other factors including low level or no formal marketable skills to offer employers. The majority of the FST workforce have been unemployed anywhere from 5 to 10 years or more; 44% have never worked. We also know that most find it difficult to engage with more traditional forms of learning e.g. college, when they first join us. Prior to joining FST 55% of workforce members had achieved Level 1/Foundation or below (41% have none).

In practice this means that IPS is not suitable for them as the type of work they are eligible for (shelf stacking, warehouse work etc.) does not pay enough to make the transition from welfare benefits viable. Furthermore there is a genuine concern about not being able to return to the same level of benefits if they are unable to stay in work.

The welfare benefit trap is well known and our response has been to focus on developing people’s marketable skills across a range of practical and office / finance work.

In practice it can take 2 to 3 years or more to help people overcome the issues they face in learning new skills and overcoming the psychosocial issues alongside the fear of losing welfare benefits. The results of this approach, however, are impressive with a core group of people moving (sustainably) on to salaried employment with FST or externally. 

In more recent years we have shifted our focus to developing new ways of learning and accreditation using technology including Virtual Reality (VR) QR codes and other assistive technologies (SMaRT Pathways).  These programmes are aimed at helping the FST workforce gain the skills they need to access well paid employment in sectors where there are severe skills shortages e.g. the automotive trades, construction and catering.

In addition to SMaRT Pathways there is FST’s SMaRT garage services. Our social enterprise based in Woolwich which provides MOT testing, vehicle repair and servicing to both private and commercial customers. It also provides learning opportunities and work placements for workforce complementing SMaRT Pathways training. The garage also offers opportunities to gain work skills in reception, customer service, parts ordering and other relative administration tasks.

FST’s main office, also based in Woolwich, offers work skill opportunities in finance, marketing, training and general administration in addition to delivering short course training programmes.

We also run 3 work projects in secure units in the North West offering work experience in catering, car valeting and delivering training courses.

About the role

The General Manager will play a pivotal role in overseeing all aspects of FST’s operations, including service delivery, human resources, outcomes governance and compliance, finance, and administrative functions.

Working closely with the CEO, you will be responsible for ensuring the smooth and efficient functioning of our day-to-day operations across the organisation, while contributing to the strategic planning and growth of the organisation. 

Working closely with the CEO you will lead the day-to-day internal operations and business activities to ensure the smooth running of FST. You will act as a strong team leader, who motivates and inspires a small team, fostering and supporting the CEO to champion a positive organisational culture. 

Who are we looking for?

We are looking for someone with sound experience in a range of management roles including direct line management and senior management.  FST is poised to grow and as we develop our capacity it is likely things will change and develop organically.  As such the General Manager will need to be flexible in their approach to overseeing this part of our growth. 

Whilst you don’t have to be an HR professional/expert or be qualified, we are looking for someone who has experience of managing staff in a supportive environment.  This means that you will have some understanding of managing staff within an HR framework, finance and budgeting, team dynamics and the FST philosophy 

We need someone who can demonstrate the ability to oversee the successful delivery of our services, both via funding contracts and our trading activities. You will also be involved in sourcing new business and the expansion of our existing customer base. 

You will come with flexibility and adaptability to navigate the unique challenges and opportunities faced by a small organisation. Whilst this is a strategic role there will be times when the situation demands direct action. This is particularly relevant when developing and supporting the people who use our services (workforce) to develop their skills, confidence and work ethic.

You will be a strong, hands on line manager with the experience to make things happen, along with the ability to think strategically with a track record of taking a project from inception to conclusion.

Main duties and responsibilities:

• Oversight and management of day to day operations of all FST activities including staff management and support, budgetary management, health and safety, training and development of the workforce.
• Under the direction of the CEO, implement FST strategies, plans and processes.
• Manage and monitor finances, analysing income and expenditure against project budgets and produce reports as required.
• Ensure our social enterprises are commercially viable without compromising on the values underpinning FST.
• Ensure services are delivered in line with service delivery agreements and in line with FST’s vision and philosophy
• Developing and maintaining good relations with local community organisations, funders and referring agencies.
• Managing and monitoring outcomes to ensure funding contract requirements are being met.
• Ensure FST is compliant with Health & Safety, GDPR and other relevant legislation
• Work in accordance within the limits and parameters as set out in FST’s policies and procedures, by the Board and CEO.
• Perform other tasks as reasonably required according to the needs of the project and FST. 

Candidates will have:

• Demonstrable experience of all aspects of managing staff and operations, ideally within a smaller organisation.
• Experience of implementing strategies, policies and procedures.
• Awareness of the demands of operating within a trading environment where commercial standards are applied.
• Excellent administrative skills.
• Understanding of and commitment to diversity, equality and inclusion
• Demonstrable organisational skills
• Excellent communication skills.
• Excellent knowledge of MS Office programmes, Internet Explorer and Social Media.
• Commitment to equal opportunities principles and practice.
• Understanding and commitment to the values, principles and approach of FST.

A Partner in Education (APIE) is a small charity established in 2009 to support education development in Rwanda and make a positive difference to children’s futures. APIE has developed teacher training programmes in Early Childhood Education and Education for Positive Peace. We also collaborate closely with our partner school, Umubano Academy, which has become a centre of excellence for teaching and learning, as well as a beacon school for peace in Rwanda.

We are looking for an Operations and Communication Manager who is passionate about making a positive difference to the lives of children in Rwanda to join our small, dedicated team. The post holder will work remotely full time, with occasional in-person meetings and the opportunity to visit our projects in Rwanda. This UK based role is at the centre of our small international charity and has two significant parts:

i) Managing the general administration and operations of APIE in the UK, including systems for governance, communications, finances and compliance.

ii) To deliver our internal and external communications strategy, write and disseminate publicity material, and respond to inquiries from the public and media.

Please see the attached job description for further information. 

Benefits:
● Flexible working hours considered
● Opportunity to visit our projects in Rwanda
● 30 days annual leave in addition to public holidays in England and Wales

Application:
Please send your condensed CV (2x A4 pages maximum) and a cover letter detailing your skills and experience to the email provided in the attached document, with the subject title ‘Operations and Communications Manager’ by the 24th of June.

Applications without a cover letter will not be considered.

● Shortlisted candidates will be invited to a remote interview. Interviews are likely to take place in the first week of July
● Start date as soon as possible but flexibility available
● Two full references to be supplied prior to appointment

ISEAL is offering a position for an aspiring sustainability professional who is excited by working to support data-driven innovation. The role will be part of a small team that works to support ISEAL Community Members to improve their management and use of data and technology. If you are looking to apply your existing project support skills and knowledge of data- and technology-focused activities, we can provide you with excellent insights and networks that will benefit your progress.

ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. For more information go to iseal(.)org. The team this role is part of facilitates peer-to-peer learning and involves ISEAL Community Members in digital innovation projects that strengthen a range of processes and unlock new value in sustainability systems.

The coordinator will be part of this journey of peer-to-peer learning, pilot testing, and discovery. The role will collaborate with different ISEAL teams and be in contact with ISEAL Community Members and their partners, making this an excellent opportunity to learn about a wide range of initiatives.

To be considered, you will enjoy working on a varied and changing set of coordination tasks working with data practitioners, and will thrive on engaging with complex systems and learning more about topics related to sustainability standards. Some of the knowledge areas you may have come across could include: data management, data collection, geographic information systems (GIS), assurance & auditing, supply chain traceability or environmental and social reporting.

The key responsibilities we entrust you with

Member engagement and Community of Practice

• The Community of Practice is a group of data practitioners from ISEAL community member organisations, who come together to share learning, discuss issues and trends and look at potential innovation based on data and technology.
• Act as the main point of contact for the Data Community of Practice (CoP), scheduling meetings and managing communications on the ISEAL online platform
• Establish and build relationships with Community Members’ data practitioners to understand their current capacities and identify priority topics for cross-learning related to data
• Support in planning outreach to Community Members, using tools such as Salesforce to track participation and identify opportunities to increase engagement in the Data CoP
• Facilitate Community Members’ understanding and self-assessment of relevant data maturity themes and topics
• Support in the design, content development and facilitation of engagement opportunities that feature Member exchange and learning about data
• Support the planning, delivery, and follow-up of Data CoP events

Project support

• Coordinate project processes, including implementing procurement procedures, drafting contracts with consultants (based on ISEAL templates) and maintaining project-related systems
• Support drafting and production of relevant newsletters, website articles, and report sections
• Proof-read, edit, design, and format documents in Word and Powerpoint, using ISEAL templates
• Contribute to outreach to project stakeholders, Community Members, partners & event attendees, answering and directing queries and scheduling appointments and virtual/ in-person meetings
• Organise meeting logistics and delivery of virtual, hybrid, and in person meetings, agenda preparation, notetaking, audio recording and tracking / implementation of follow up actions
• Provide technical support during Zoom and Microsoft Teams meetings, operate other engagement tools (e.g. EasyRetro, Miro, Jamboard, etc), and facilitate break-out rooms
• Carry out background research, review documents, and gather and analyse information on digital innovations, using templates and tools such as Excel
• Attend conferences and learning events and share relevant learnings internally
• Build understanding of Community Members' and external stakeholders’ data needs and capabilities.

Information management

• Maintain resources and web pages related to data governance and information management on the ISEAL online platform
• Facilitate peer exchange and knowledge sharing on priority topics through online platform
• Manage a GitHub repository

General

• Assist and participate in discussions related to the data and information management programme
• Assist in promoting best practice in use of IT, communications and knowledge management systems
• Additional responsibilities as assigned by supervisor

Essential attributes, skills & knowledge

• Experience working in a project support role or data-related role focused on project administration, data and information management, data analysis, and/or stakeholder engagement
• Experience and comfort working with data and digital related subject matter, possibly gained through research, project communications and/or analysis and review of data sets
• Strong organisational skills, and experience with administration, meeting coordination, logistics contracts, budget tracking, etc.
• Good communication skills for partner and external communication and comfortable providing facilitation support (e.g. webinars, workshops etc)
• Good time management and ability to organise multiple simultaneous tasks efficiently with precision and strong attention to detail
• Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including regular international time-zone calls
• Ability to thrive in a dynamic work environment with changing projects and working with multiple project leads
• Excellent written and spoken English
• Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
• Interest in sustainability issues

Additionally desirable

• Experience in data collection, research, monitoring and evaluation.
• Familiarity with auditing, quality assurance,  and/or traceability systems
• Familiarity with any of the following: GitHub (or similar digital environments); computer languages like SQL, Python or R; business intelligence tools like Tableau or Power BI;  Geographic Information Systems (GIS)

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website www.iseal(.)org.

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is a permanent contract

Working hours: Full time, 37.5 hours per week

Salary: £30,000 – 34,500 per annum, depending on experience

Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder may be required to undertake occasional international travel

Ideal start date: August 2024

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): 3-5 July

Pre-interview timed exercises (between 60 – 90 minutes from home): 5-10 July

Panel interviews (Teams): w/c 15 July

Decision: by 22 July

Accessibility

If candidates required additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.

Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises.

Are you passionate about making a significant impact within a regulatory body? Join our client as a Regulatory Officer and play a crucial role in shaping the standards and practices of the industry. Seize this chance to contribute to a forward-thinking organisation that values excellence and innovation!

Our client, a leading regulatory authority is seeking a dedicated Regulatory Officer to join their team on a 6 month fixed-term contract. In this role, you will engage in risk and evidence-based authorisation of individuals, chambers, and approved education and training organisations. Your efforts will help target regulation where it is most needed. Additionally, you will support various regulatory operations and provide essential administrative support to ensure the department's efficiency.

Cause: Regulatory Body (Membership)

Role: Regulatory Officer

Salary/rate: £37,800 per annum

Working arrangements: Hybrid working (4 Days in Office required per month)

Location: London, Holborn

Employment Type: 6 Month Fixed Term Contract

Ref: 81210SOH

CLOSING DATE: Thursday 5pm - Applications reviewed on a rolling basis

The department adopts a flexible approach to working and all staff are cross-skilled and capable of making authorisation decisions and carrying out supervisory activities as priorities demand. The emphasis of this post is on the authorisation work of the Department but there is a possibility, subject to capacity and the work demands of the Department, that the post holder will undertake work across the Department as required.

Main Responsibilities:

Authorisation Work

• Prioritise and assess authorisation applications within regulatory and target timescales.
• Apply the risk framework and relevant authorisation guidelines to produce robust and consistent decisions.
• Handle telephone and email queries related to authorisation activities in line with performance targets.
• Identify information requirements to facilitate robust reporting.

Administrative Support

• Provide administrative support across the Regulatory Operations Department, including:
• Database and electronic document management to ensure records are accurate and up to date.
• Organising and administering meetings, including taking minutes.
• Managing contracts, expenses, and other arrangements for External Examiners and quality assurance monitoring panels for accreditation and monitoring visits to new and existing training providers.
• Collecting and maintaining accurate candidate and provider data, contributing to key statistics and other reports as required.
• Coordination
• Handle queries and respond appropriately in line with relevant policies.
• Undertake any other reasonable tasks as requested by the Head of Authorisations Operations, the Head of Contact & Assessment Team, the Head of Operational Support, or the Director of Regulatory.

To be considered for the role you will have the following, skills, knowledge, and experience:

You should have solid experience in applying decision-making frameworks and analysing information to make decisions against defined criteria. Demonstrable experience in effectively prioritising work in high-pressure environments with minimal supervision, along with a strong awareness of risk, is essential.

Proficiency with databases, a good understanding of regulation and supervision, and confident use of standard technology such as Outlook, Word, and Excel are required. Effective communication and interpersonal skills, the ability to understand, apply, and explain rules and regulations, and a flexible, adaptable approach to changing circumstances are crucial.

Additionally, you should have equivalent work experience from a regulatory body, membership organisation, or another institution where you have handled authorisation work.

Desirable experience for this role includes:

Having a law degree or a Graduate Diploma in Law, and familiarity with undertaking risk-based audits and applying standard project management principles. Experience in supporting committees, from agenda preparation to minute-taking, and managing projects is highly valued. Additionally, knowledge of the legal profession and an understanding of higher education in the UK are advantageous.

How to Apply:

To apply for the Regulatory Officer role, please reply and upload your CV quoting reference 81210SOH and we can provide more information to you.

We eagerly await your response.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Home based - with an expectation of regular travel within an England region and to the UK office in London

We’re looking for an experienced campaigner with a passion for empowering people to make change in their communities, to lead our work campaigning for better health, care, transport and benefits in an English region. 

About the role 

You’ll manage part of our amazing local campaigns team. Your work will help the charity improve the lives of people with Parkinson’s and those who care for them. 

Supporting and working alongside volunteers you’ll collaborate with colleagues in public affairs, policy, press, local teams and service improvement to make the voice of people with Parkinson’s heard with key decision makers. 

What you'll do 

• Line manage Local Campaign Officers and support them to develop impactful local campaigns which involve a diverse range of people with lived experience.
• Be a first point of contact for supporters and campaigners in the local area, who want to improve services in their local area.
• Provide expert advice and support to colleagues and campaigners on how best to challenge and influence local decision makers.
• React to issues in your local area that our local community raises, working with them to campaign to change things for the better.
• Build alliances and campaigns with other charities to further our shared goals.

What you'll bring 

• Experience of campaigning and an understanding of the basic tools and techniques used in campaigning.
• Experience of managing and motivating geographically dispersed staff or volunteers. 
• Experience of working with volunteers and people with lived experience including how best to support them to achieve their campaigning goals. 
• Experience in organising events and delivering training to staff and volunteers.
• Ability to network and build relationships with volunteers, MPs and health bodies. 

The ideal candidate would be based in the North East, South West or Midlands.

Sounds like you? We would love to hear from you. 

You can download the full job description below. If you are interested in having an informal conversation to find out more about the role, please contact Grace Ogden, Campaigns Engagement Lead.

Interviews will take place on the afternoon of 10 July or the morning of 11 July. Shortlisted individuals will be contacted directly.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Job Description – Operations Manager
IcFEM Dreamland Mission is a Christian charity set up to help fund and support the work of IcFEM in
Kenya. We had been running for almost 20 years with volunteers
running a home-based UK office. Three years ago we employed staff in the UK for the first time. We
currently have income of £350k- £400k a year depending on the projects running. IcFEM Kenya is a
locally run organisation based at Kimilili in Western Kenya. IcFEM Kenya runs community projects as
well as a school and hospital. The past five years has seen our work grow significantly, including the
school and hospital which have developed into large institutions that are valued by the community
in Kimilili and fit well into the local government set up.
We are looking for an individual who is ambitious to see our ministry grow and is experienced at
blending trust in God with human endeavour.
We are seeking an Operations Manager who has experience of the charity sector and is prepared to
be flexible and adaptable to the needs of this small charity. There is the potential for flexibility within
this role and we would be willing to discuss a variation in hours worked. Some occasional evening or
weekend work will be needed, and occasional travel to Kenya is an important part of the role,
particularly to build relationships with the Kenyan team.

Operations manager
Full-Time: 37.5 hours a week or part time/job share considered.
Flexible working available
Work from home
Salary: £30,000-£40,000 PA (Based on experience)
Annual Leave: 25 days PA plus Bank holidays and your birthday if it falls on a weekday. The office
will shut 25th December -1st January and these days will not be counted as part of your leave
entitlement.
Accountable: Chair of Trustees, Treasurer and Secretary
Contract: Permanent (6-month probation)
Handover period: During the probation period some work currently undertaken by Trustees will be
handed over to the post holder. Upon successful completion of the probationary period the post
holder will report to the Chair of Trustees.
Job description

Governance and legal compliance
➢ Review and keep updated UK policy and procedure documentation, writing new policies
where necessary to encompass latest regulations
➢ Regularly review the Safeguarding policy, and risk assessment, with the Trustee who leads
on safeguarding
➢ Work with the Treasurer and Secretary to ensure compliance and deadlines for Charity
Commission
➢ Review “new volunteer” and “new staff member” packs to ensure they meet the legal
requirement of the Charity Commission and all data protection policies
➢ Ensure all staff and volunteers hold correct documentation such as DBS certificates
➢ Ensure compliance with all regulatory authorities and regularly report on these to the
Trustees
➢ Maintain up to date knowledge of Charity policy and procedures

Finance and administration
➢ Manage the charity income and donations, including processing of cheques, bank transfers
and donor management system to acknowledge donations
➢ Grow the number of individuals and churches in the UK who support this charity
➢ Develop and manage donor relationships.
➢ Maintain and develop appropriate financial policies
➢ Manage income from giving sites such as Just Giving, Virgin Giving and PayPal
➢ Manage designated project funds and other finance tasks
➢ Oversee the marketing and communication role to promote the charity
➢ Line manages the Operations Assistant
Project management
➢ Alongside the Operations Assistant, and working closely with the Kenya team, continue to
manage the school sponsorship scheme for IcFEM DEC primary school
➢ Alongside the Kenyan team grow and develop the secondary school sponsorship scheme
➢ Alongside the hospital staff, co-ordinate the UK funded DMH hospital projects including
reports and stories from Kenya
➢ Present own ideas for projects and start to take ownership of new projects
➢ Work with donors including churches to develop current and new projects
➢ Represent the charity externally and strengthen partnerships with all relevant stakeholders
➢ Manage the UK end of Community based projects (e.g. Tree Growing and Bee’s & Honey)
including communications, funding, donor and partner management
➢ Monitoring and evaluation
➢ Set up and manage a monitoring and evaluation system for all UK-funded projects
➢ Provide regular feedback to relevant Trustees or Volunteers who are partners on specific
projects and once a quarter feedback to Trustees meetings
General administration and IT
➢ Oversee regular updates to the website, and social media
➢ Manage enquires both on the telephone and via email
➢ Co-ordinate volunteers both in the UK and those wishing to visit Kenya
➢ Co-ordinate the office including annual leave and day to day planning
➢ Assist Trustees with other administrative matters
Person specification
We are seeking a servant-hearted, emotionally intelligent, self-aware and authentic individual who is
outward looking, a good communicator, level headed and tenacious.
Required experience
➢ Have had extensive experience of the charity sector
➢ Book-keeping, banking or other finance skills and/or experience
➢ Experience of managing teams including volunteers
➢ Proven track record of being a team player
➢ Proven track record of managing charity offices and projects
➢ Experience of working with the highest levels of discretion, integrity and honesty.
Desirable experience
➢ Experience of working in East Africa
➢ Experience of using Beacon Donor Manager, and Xero finance manager systems, and if not
willing to learn
➢ Experience of managing online donor platforms
➢ Experience of website management
➢ Educated to degree level in relevant area or relevant professional qualifications
➢ Fundraising experience
➢ Experience of marketing in a charity setting
➢ Experience of working with volunteers
Required skills and abilities
➢ Able to work with minimal supervision
➢ Good relationship management skills
➢ Have tact and diplomacy skills
➢ Excellent written and verbal communication, marketing and PR skills
➢ Have excellent IT skills including Excel and the ability to learn website management
➢ Highly organised, able to manage multiple tasks at once and under pressure, and adept at
building good relationships
➢ Able to foster a culture of innovation and initiative-taking, creating a ‘can do’ atmosphere
that values everyone’s contribution and coaches out the best in the team.

Desirable knowledge
➢ Be up to date with charity law and have experience of coordinating policy and procedures
➢ Educated at least to A level or equivalent with GCSE passes English and Maths
➢ Knowledge of charity governance and developing new policies for growing charities
Personal qualities
➢ An active Christian faith with an openness to engage in devotions in the office
➢ Willing to work with ethos of a Christian Mission including partaking in prayer meetings and
church meetings
➢ Model professionalism and a passion for excellence.
➢ Willing to be flexible and work some evenings
➢ Comfortable lone working or with only one colleague
➢ Be willing to travel to Kenya when required
This job has an occupational requirement under Schedule 9 of the Equality Act 2010 to be held by an
active, practising Christian who assents to our Statement of Faith. 

Job title: Immigration Advisor
Reports to: Immigration Service Manager

Salary: £38,750 or £42,192 (with IAAS Supervising Senior Caseworker accreditation) plus benefits

Contract: permanent, full time

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit an Immigration Advisor to provide tailor-made advice to individual clients and to engage them in the process of making informed choices about their future direction. This is an exciting role in our Immigration Team that will work closely with the team to ensure that the centre is able to provide confidential OISC Level 2 and 3 advice and representation, whilst providing support and training to colleagues working at Level 1.  The role is pivotal in providing highly skilled legal advice and representation to vulnerable clients across London at no cost to the individual. This is particularly important at a time where free or low-cost advice is becoming harder to find.

If you have the IAAS senior caseworker accreditation, you will be the key advisor with regards to Legal Aid work, including prioritising Legal Aid cases and ensuring that Legal Aid is used whenever appropriate throughout the team.

To apply, please submit a CV and cover letter. You must account for any gaps in your employment history. In your cover letter please outline how you meet the requirements of the role and why you would like to work for us.

We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.

Our client is a highly regarded International Development Organisation with a Head office based in Central London.  They are looking for an Interim HR & Operations Coordinator on a FTC basis until Mar / Apr 2025.

The HR & Operations Coordinator is accountable to the HR & Operations Manager and will work closely with the Finance team as well as senior management. In addition, this post has considerable interaction with members of the UK Head office and Country staff based overseas.

Main responsibilities

Human Resources

To be the first point of contact advising managers and staff including secondees on all general HR operational enquiries in adherence to company’s policies and procedures, legislation and best practice.

Supporting Senior Management on complex disciplinary, grievance, capability cases.

Coordinating recruitment campaigns and supporting the team in implementing the 2024 recruitment plans.

To support the learning and development function and needs arising from the appraisals process including the administration and co-ordination of internal training programmes.

To ensure HR Records are up to date, accurate and compliant with legislation including administration of the online system to record absence (sickness, holiday TOIL).

Provide departmental reports to the Senior Management Team when required.

Provide the monthly payroll data and liaise with the external payroll service provider to provide the smooth running of the monthly payroll.

To promote equality of opportunity in relation to the duties of the post.

Supporting the programmes team with compliance in Country Offices.

Information Technology

To support the HR & Operations Manager in the on-going development of the company’s IT systems.

To support IT function and security of the company's electronic records.

To act as the main point of contact for the outsourced supplier.

Administration and Facilities

To provide general administrative support to the HR & Operations Manager ensuring the smooth running of the organisation.

To coordinate the recruitment and onboarding plans and delivery for new staff,

To coordinate ongoing HR contract administration and changes.

To facilitate the purchasing of staff IT and other work equipment in line with budget.

To coordinate the monthly payroll communication and approvals

To arrange and service internal and external office meetings.

To be the first point of contact with shared working space (office) provider and ensure facilities are currently accessed and utilised.

Assist the HR & Operations Manager in resource planning for additional capacity for company projects

To be the main contact for Health & Safety for the UK office, developing and implementing the health and safety policy and ensuring that staff comply with this.

Together with the HR & Operations Manager, ensure that the company has appropriate insurance cover.

To undertake any other duties that may reasonably be requested by the SMT commensurate with experience and company requirements.

About the PVRI
We’re a small charity with a global reach and an important purpose: to reduce the burden of pulmonary vascular disease (PVD) - a serious condition that can lead to heart damage and trigger symptoms like breathlessness, chest pain, fatigue, poor growth, fainting, and light-headedness. PVD can reduce both quality of life and length of life, but it isn’t widely recognised or well-understood.

Our aim is to improve clinical care, education, and PVD research. To do this, we bring together an international network of thousands of clinicians, scientists, academics, and industry partners supported by our small team based in Bermondsey, London. Together, we deliver conferences, e-learning, and an academic journal, raise awareness of PVD, and encourage collaboration in research.

About the role
We are seeking a Marketing Officer to help grow and service the charity's international membership, increase the value of our membership offer, increase our income, and deliver our e-learning programmes. You’ll help ensure our members are informed about the latest developments and learning opportunities, and they’re valued for their contributions to the PVRI. No two days are the same. One day, you might be writing content for our website and social media channels, and the next, you might be welcoming respected speakers and attendees from over 30 countries to our scientific webinar.

We are looking for someone with excellent written and verbal communication skills and attention to detail. You’ll need to create successful marketing plans and grow our membership. You will also bring excellent organizational skills and the ability to coordinate high-quality webinars.

If this sounds like you, we can’t wait to hear from you!

What we can offer
We offer a 35-hour working week and flexible working, a positive learning culture, international travel, and opportunities for you to learn and grow in your role. And for those who prefer hybrid working, we’re based in a vibrant, sociable office space close to London Bridge and Borough Market. You will need to be able to travel to London for the occasional meeting.

The PVRI celebrates diversity and is committed to equality and inclusion in our recruitment practices and ways of working. If you’re excited about our mission and can bring talent and enthusiasm to our cause, we’d love to hear from you.

How to apply
To apply for the role, please send us your CV and a supporting statement (max 850 words) outlining what you could bring to the role and referencing the Person Specification. Please send these, together with the Equalities Monitoring Form to Katie Corris by 09:00 on Wednesday 19 June.
 

PVRI is a Registered Charity, number 1127115

For over 40 years, Green Alliance has played a central role in shaping the natural environment, climate and resources agendas in the UK and we are known for our cross-party influence and the clarity of our insights. 

We are renowned for the high quality of our work, our experienced team and our collaborative approach, which has enabled us to develop excellent relationships at the highest level, with political parties, businesses, NGOs and academia.

We are looking for a new HR Officer to help support and develop our HR functions within the organization. You will play a central role in ensuring our HR services are excellent, including recruitment, onboarding, appraisal and learning and development. This key role will help maintain a positive and inclusive environment for everyone at Green Alliance.  

To succeed, you will need to have a good understanding of HR practices and process, ideally within a small or medium sized organisation. You will be well organised and possess strong administrative skills.

The role involves working with and liaising with colleagues at all levels within the organization and requires you to build effective and positive relationships. We are collaborative and you should enjoy working in a range of different areas looking at ways in which our processes can develop and be improved.

The nature of the role means that you will be dealing with considerable amounts of confidential and sensitive information. It is imperative that you possess and demonstrate discretion and sound judgment at all times.

Ideally you will possess some knowledge of working within human resources in an office environment and be familiar and comfortable working with modern IT systems such as MS Office. Any knowledge of HR systems would be advantageous.

This is an outstanding opportunity for someone who may be at the early stage of their HR career to move into a role where you can have a real impact.

Reporting to the operations director, you will be part of the operations team, which works at the heart of the organisation providing support across all functions and to all staff.

Green Alliance is committed to achieving positive outcomes for the environment. To do so successfully, we have created a supportive, inclusive and collaborative working culture that enables all of our staff to reach their full potential.

In our work to deliver ambitious leadership for the environment we are guided by the following values:

· We are optimists.

· We are change makers.

· We are collaborative.

· We embrace complexity.

· We are inclusive.

Please note that we can only accept applications from individuals with the right to work in the UK. We are unable to sponsor working visa applications.

To apply: please see job pack on our website.

Note: CVs will not be accepted.

Closing date for applications: 9:00 am Monday 24 June 2024

Just Like Us is the LGBT+ young people’s charity and works with thousands of schools and young people across the UK through its programmes.

Our Education Programmes are focused on engaging primary schools, secondary schools and sixth form colleges across the UK to take part in our programmes and ensure LGBT+ young people can thrive. Just Like Us has already worked with thousands of schools and gained recognition for our Growing up LGBT+ report (2020) and our Positive Futures report (2023). By 2025, we aim to reach more than 60,000 school pupils annually through our programmes. 

This role is critical to the delivery of this mission and will support the Head of Education Programmes to meet the needs of our several thousand-strong school network so that we can reach even more LGBT+ young people across the UK. This role will be working across School Diversity Week and the Pride Groups programme. 

This role is an entry-level position and will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team. 

We are very keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates.

Please see the application pack for more details and how to apply.

Job description

Programme delivery:

• Support the Programmes Team to deliver our programmes, including Pride Groups, School Talks and School Diversity Week 
• Manage the administration of Education Programmes 
• Act as a first point of contact for schools on our programmes, answering questions, sharing new resources and encouraging participation. This includes engaging with new schools to increase our networks and managing a busy inbox 
• Engage new schools to increase our networks, including representing the charity at conferences and events 
• Maintain good relationships with school contacts, lead on liaising with school staff to confirm bookings, monitoring invoices, membership and renewals
• Work collaboratively across teams to manage logistics and ensure the smooth running of Just Like Us programmes throughout the academic year. 
• Support the delivery of our education programmes, including delivering talks, and training for teachers and other education stakeholders on LGBT+ issues
• Support with the creation and development of education resources 
• Assist the monitoring and evaluation of programmes by distributing surveys, collecting case studies and providing analysis of data obtained to evidence our impact
• Support our marketing and communication initiatives, writing emails and monitoring open rates
• Assist with the maintenance of our online portals of resources for school staff and the online school staff networks 
• Support programme effectiveness by streamlining internal workflows and procedures 

Cross-team working

• Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose 
• Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences.
• Alongside the senior leadership team, support the development and implementation of DEI strategies to ensure the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves.

Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants.

The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary.

Applicants must have the right to live and work in the UK.

Please see the application pack for more details and how to apply.

Rays of Sunshine is an award-winning national charity that brightens the lives of seriously ill young people and their families by granting wishes and providing ongoing support in hospital and within the community. Every day of the year the charity gives brave and deserving children across the UK the chance to put their illness on hold and do something they have previously only dreamed of.

The role:

We are seeking a Wish Granter with a “can-do” attitude to deliver bespoke, creative, high-quality and meaningful experiences to seriously ill children and their families. You will be responsible for planning and managing a portfolio of wish experiences including researching, planning and booking experiences, negotiating quotes and gift in kind with vendors and managing timeframes and budgets.

Requirements:

Creativity, organisational skills and the ability to empathise and communicate with wish children and their families are all key to this role. You will need to have excellent organisational skills, experience in project or event management, and ideally have some experience working with children and young people. 

• Place of work: Berkeley House, 304 Regents Park Road, London N3 2JX.
• Hybrid working is available with a minimum of 2 days in the office
• Salary: £27k - £33k
• Contract: Full time (37.5 hours per week) Permanent 
• Benefits: Unlimited annual leave 
• Learning, development and training opportunities

Closing date: for applications  Sunday 30th June 2024

Interviews: Monday 8th July 2024

Our client, a leading London university is currently looking to recruit a temporary full time CAS / Visa Compliance Officer to provide effective administrative support to the team. Working closely with the Immigration Advisory Service to facilitate confirmation of acceptance for studies (CAS), you will join a busy team ensuring that the University complies fully with regulations. This post is looking to start in the first week of July and will run for approximately 2 months in the first instance. The post is hybrid, requiring onsite working 1 day per week, which may increase to 2 days in August/September and dependent on business needs, based in Southeast London.
 
This varied position will respond to queries by telephone and email, as well as being confident with face-to-face interaction. The CAS / Visa Compliance Officer will also have the opportunity to contribute to process improvement efforts to enhance the service for applicants. The role may also involve supporting the team to carry out student enrolment checks and processing, such as Right to Study visa checks.  In undertaking this role, the post holder will liaise with prospective and current students and their representatives, members of staff, the Student Union as well as external agencies such as UKVI and the Home Office.

To be considered for this role, you will have worked in a similar post previously, ideally from within a higher education setting, with prior knowledge of the student visa immigration route.  You will be organised, with excellent attention to detail. You will have experience of using higher education databases such as SITS or similar and UKVI’s Sponsor Management System, along with excellent customer service skills. Previous experience in visa compliance and/or CAS issuing would be ideal for this post.

This post is looking to start on or around the 1st July, so you will need to be available to meet these timeframes for consideration. 

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Details

Salary: £36,029 per annum

Location:  Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is based in King’s Cross, London (WC1X 9JG).Our expectation is that you will come to London a few times each month for team meetings, including a quarterly ‘all staff’ event, and a quarterly External Affairs away day. You may also find it useful to visit member hospices. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.

Contractually this role is London-based.

Contract: Permanent, full time (35 hours per week).

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: 5pm on Wednesday 19 June 2024.

Interview dates: Interviews will take place on Tuesday 2 and Wednesday 3 July 2024. 

Interviews can take place in person at our office in London or remotely via Teams. We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information

We’re looking for a creative-loving Marketing Communications person to join our digital content team at Hospice UK. It’s a really exciting chance to jump into a pivotal role here, and facilitate much of the great visual content that we produce as a team.

You’ll be working with some lovely people in the wider Communications and Campaigns team, which is part of an External Affairs directorate. We’re a small, close-knit department but already this year we’ve achieved some truly mighty results – not least, our recent rebrand, new strategy and new visual identity.

As you might imagine, working at a hospice charity brings with it some truly compassionate people. It’s a really lovely place to work because the people make it so. As Senior Marketing Communications Officer, you’d be part of a team of three, including your line manager (Senior Digital Marketing & Campaign Manager), and Membership Communications Officer.

And yes – as a hospice charity, we do work with death and dying on a daily basis. But it’s not all doom and gloom. Actually, by talking about it, writing about it and sharing stories about it, we’re helping to remove the stigma and taboo that it often comes with. And those stories and communications help give people hope, strength and confidence, sometimes when they need it most.

As Senior Marketing Communications Officer, you’ll be looking after a lot of our more creative, aesthetic products and projects. You might already be working as a Marketing or Digital Marketing Officer or Coordinator, and looking for the next step for your career. Or you could be an established Marcomms professional searching for a new challenge. Maybe you’ve already been in a marketing management position and want to get back to doing what you love!

Either way, you’ll be pretty knowledgeable on how to look after digital channels like social media and websites, and will have some experience of both. You might have some photoshoot management and video projects under your belt too, and ideally you’ll have experience of managing a digital asset management system. The role will also involve some print project knowledge, so it would be really handy if you’ve looked after relationships with designers, printers and know how the process works (and what gsm our new Impact Report should be, for example!)

We don’t expect you to be a brand specialist, but hopefully you’ll have experience of working with an organisation’s brand book, tone of voice and visual identity guidelines. That’s because many people in other teams here will turn to you for guidance on how to use our new brand, which logo or font to use, and requests to source appropriate photography in our house style.

We’re looking to bolster our content and storytelling about compelling hospice care, and we’d love someone to join us with ideas on how to elevate that, and help source and write those stories up for us. Part of your role as Senior Marketing Communications Officer will be to help produce content – stories, videos, photos, resources – to our two major national campaigns: Hospice Care Week, and Dying Matters Awareness Week. Check out what we did for the latter: a beautifully animated film and stories of the people in it.

Here’s what the outgoing role-holder says about her time here: “I’ve loved the variety of this role and being able to work with different teams on various projects - it keeps work interesting! I have also really enjoyed the people – my colleagues in the team are knowledgeable, supportive and collaborative.”

We’re based in London’s King’s Cross, just a five minute walk from the station. But Hospice UK employees are based all over the UK! Our hybrid working policy means that as long as you are able to get to the office a few times a month, you’re free to work from wherever you want (in the UK) for the rest of the time. We have both quarterly all-staff and External Affairs away days, which are a great chance to catch up in person with colleagues from around Hospice UK.

If you’re interested in our exciting Marketing Communications role, we’d love to hear from you.

Hospice UK:

As the national champion for hospices, we fight to make sure hospice care is there for everyone, from every background. We fight to make sure hospices are able to deliver the best personalised care. We fight to make sure hospices can thrive – today and into the future.

We represent the community of more than 200 hospices across the UK. They do everything they can for children and adults living with long-term illnesses or approaching the end of their lives. We do everything we can to support hospices’ invaluable work.

Our mission is to promote and protect hospice care for all who need it, for now and forever. 

How to apply

If you would like to apply for this role, please send the following documents to recruitment by 5pm on Wednesday 19 June 2024 

• Your CV. Ideally in Word format.
• A completed supporting statement form
• A completed equalities monitoring form

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel

Please make sure you provide your contact details in your email.  We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above