Office administrator jobs in london
Enjoy variety and learning new things? Want to work for an organisation making a difference in our local community? Thrive in a busy environment?
Resourceful and solution-focused, you will contribute to a working environment which encourages teamwork, energy and creativity. You will use your excellent problem-solving and communication skills and be confident in taking responsibility for new tasks.
You’ll be digitally literate, numerate and happy dealing with members of the public.
The role will work cooperatively with colleagues at all levels of the organisation and closely with staff working in other back-office functions: CRM (Customer Relationship Management system– Salesforce), HR and volunteer management. A key relationship will be with our new outsourced accounting provider.
The client requests no contact from agencies or media sales.
Closing date: 04 August 2025 at 00:00
Finance Assistant
Purpose of the role:
We are looking for a highly organised and detail-oriented Finance Assistant to support our Finance function in its day-to-day operations. This role is key to maintaining accurate financial records, supporting payment processing, and ensuring robust financial administration. You will work closely with the Head of Finance and play a critical role in supporting internal processes and contributing to the effective financial management of The Churchill Fellowship.
Key responsibilities:
Financial Processing and Bookkeeping
- Perform day-to-day bookkeeping duties and ensure timely and accurate data entry
- Process supplier invoices and Fellows' grant payments via the purchase ledger
- Prepare weekly payment runs and ensure payments are accurate, authorised and recorded
- Manage and reconcile credit card transactions and receipts
- Manage the Finance@ inbox, respond to queries, and escalate issues where appropriate
- Maintain accurate and up-to-date records of all transactions, including bills, payments, and expenses
Bank and Account Reconciliations
- Reconcile all bank accounts on a monthly basis
- Reconcile credit card accounts monthly and ensure supporting documentation is complete
- Reconcile investment accounts and balances each month
- Support monthly income and expenditure reporting to assist internal financial monitoring
Registers and Schedules
- Maintain the Fixed Asset Register in Xero and ensure assets are correctly recorded
- Update and maintain the Prepayments schedule
- Maintain Gift Aid records and prepare reconciliations for claims
System Updates
- Update financial records in Salesforce, including recording of grant payment dates
- Support the audit process by preparing accurate financial records and providing documentation
- Code and enter all transactions promptly and accurately in the accounting system
- File and maintain financial documents (both digital and paper) in accordance with retention policies
General
- Due to the nature of the role, on occasion, you may be required to work some evenings and weekends in order to fulfil the obligations of your role.
- You may also be asked to carry out other reasonable duties in line with the scope of the role and needs of the organisation.
Person Specification
Qualification:
- Degree level or equivalent transferable skills - Desirable
- AAT qualified or equivalent experience - Desirable
Skills and Experience
- Demonstrable experience in bookkeeping and purchase ledger
- Experience preparing payment runs and managing account reconciliations
- Experience working with accounting software (Xero, Sage, or similar)
- Experience using CRM systems such as Salesforce - Desirable
- Experience maintaining financial schedules and registers (e.g. assets, prepayments)
- Excellent attention to detail and accuracy
- Strong organisational and time-management skills
- Ability to manage multiple tasks and prioritise effectively
- Proficient in Microsoft Office, particularly Excel
- Strong written and verbal communication skills - Desirable
Personality Characteristics
- A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working
- The ability to work with good humour, tact, and diplomacy
- Commitment to confidentiality and data integrity
- Alignment with TCF’s values, purpose and commitment to equity and inclusion
- Passionate about achieving excellence through personal development and continual learning
About our charity
Join us to support people-led change across the UK
We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.
Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects and gather their findings in a published report. We help share their findings to inspire change in communities, sectors, and fields across the UK.
Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK and many go on to be leaders in their fields.
Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.
Working for The Churchill Fellowship
Detailed package, benefits and wellbeing package:
- Salary £35,000 per annum (pro-rata 22.5 hours per week)
- Hybrid working policy (minimum of 1-2 days per week in the office)
- 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
- 1 weeks paid leave for volunteering
- Non-contributory pension scheme with 10% employer contribution
- Enhanced maternity, paternity and adoption leave and pay
- Employee Assistance Programme
- Life Assurance
- Bike purchase salary sacrifice scheme (Cycle2Work)
We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.
Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.
How to apply
Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role.
Recruitment Process
We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.
If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.
Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview with the view to appointing the Finance Assistant as soon as possible after that.
Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences. Our office accommodation is accessible throughout.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Education:
- Act as the first point of contact for Education Team related queries and communications.
- Assist in the production and distribution of educational and marketing materials.
- Support the planning and delivery of educational events, including our online learning event series, the National Youth Conference, national and international residential trips.
- Manage the administration for the Education Team Away Days.
- Maintain and update our Salesforce database; generating reports as required and inputting data from programme evaluations.
- Support the collaboration between the fundraising and education team where relevant.
- Support the recruitment and administration of the Ambassador Programme.
- Provide administrative support for stakeholder school visits.
Communications:
- Create engaging social media content to promote the Anne Frank Trust’s mission, fundraising initiatives, and educational programmes.
- Assist in drafting and distributing the monthly e-bulletin, ensuring it effectively communicates key updates and achievements.
- Update the website with new developments to effectively communicate the Trust’s achievements.
- Collaborate with the Education Team to promote online learning events, using social media and email, to key stakeholders.
General Responsibilities:
- Be highly organised in supporting education and communications efforts, ensuring deadlines and targets are met.
- Ensure all work aligns with the Trust’s values, quality standards, and commitment to equality, diversity, and inclusion.
- Uphold excellent safeguarding practices in all external engagements and communications.
- Participate in team meetings, training, and professional development opportunities to enhance skills and contribute to the organisation’s success.
- Collaborate with team members to enhance communication, productivity, and a positive working environment.
- Undertake other tasks as required to support the Education and Communications functions of the Anne Frank Trust UK.
The client requests no contact from agencies or media sales.
Bromley Recovery and Wellbeing College (BRWC) runs a curriculum of free peer and professional-led workshops and courses across the borough of Bromley. Our aim is to enable students to achieve greater insight into their own mental wellbeing and gain skills to help them achieve personal goals, independence and self-management of their own mental health.
We have an exciting opportunity for a Bromley Recovery and Wellbeing College Manager to join SEL Mind on a one year fixed-term basis. You will be a strategic planner, responsible for reviewing, implementing and managing the significant development of Bromley’s Recovery and Wellbeing College (BRWC) You will design and oversee the delivery of quality-assured courses in response to wider local need, providing equity in opportunities and lead on delivering a successful shared vision for the BRWC. The role comes with line management responsibility for a BRWC Coordinator and an administrator, ensuring operational support for the day to day delivery and efficient running of the college as well as support for tutors and students.
You will work closely alongside SEL Mind colleagues as well as our Bromley Mental Health Hub partners Oxleas NHS Foundation Trust. You will also use strong partnership working skills to collaborate with stakeholders across the borough.
You will have experience of successfully delivering learning to others and of line management in a busy, fast paced environment. A strategic, proactive approach to problem solving and planning as well as excellent organisational skills are a must. Confidence to communicate effectively with a wide range of people is also required.
Hybrid working is considered in line with our policies and needs of the service. Occasional out-of-hours work is required to support the team delivering courses outside of core office hours.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Monday 14h July (11:59pm)
Likely interview date: Thursday 31st July
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
KEY DETAILS
DISCLAIMER: THERE IS AN OCCUPATIONAL REQUIREMENT FOR THIS POST HOLDER TO BE A CHRISTIAN. See section below for more information.
Refer to document attached (visible once you click 'Apply').
Job title: Operations Manager
Hours: 37.5 hours per week (Flexible schedule across at least 4 days, core hours from 9:00 am to 6:00 pm) with occasional need to work out of hours.
Salary: £32,400 to £36,000 depending on experience
Contract: 12 months with potential/possibility of extension
Reports to: Church Leadership Team (Ministers and Trustees)
Location: Westbourne Grove Church, London W11 (Please note that the nature of the role means that hybrid working is not an option)
Closing date and how to apply:
8.30am on Friday 18th July 2025.
FOR TERMS AND CONDITIONS, HOW TO APPLY AND COVER LETTER INFO, SEE DOCUMENT ATTACHED.
Other essential information: You must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. The Trustees are willing to consider sponsoring a visa for this role.
ABOUT THE CHURCH
We welcome everyone to join with us in discovering Jesus and sharing God’s love, especially by caring for those in need.
Located in a multicultural and socioeconomically diverse neighbourhood, the church actively promotes inclusion, stands against racism and discrimination, and is an equal opportunity employer.
OUR ETHOS – GUIDING VALUES AND IDEALS
We believe that God is loving, good and just, and chooses to reveal himself to us! He made humans in his image, so we’re designed to live in relationship with him and with each other in community. The world is currently not as God wants, and his plan is to renew the whole of creation. He invites and calls us to the privilege of working with him on this mission.
With this in mind, we want to reflect God’s love and character in our values and actions.
OUR VALUES
- We value growing in relationship with God in a wide variety of ways - welcoming questions and doubts as vital parts of learning and growing. We long for people to know Jesus and follow Him.
- We build relationships on love, compassion, and mutual respect.
- We treat everyone with kindness and dignity, caring especially for those in need, and seeking justice and reconciliation.
- We seek to reflect God’s generosity, integrity and honesty in business.
- We share our beautiful building with the local community and offer a place of belonging, hope, and participation.
- We believe leadership is servant-hearted, and all are encouraged to take part.
- We seek to express encouragement, forgiveness, and lasting hope.
OUR WORK AND MISSION
Our church activities flow out of our community's passions and interests, aiming to embody God's character in all we do.
OPERATIONS MANAGER - ROLE RESPONSIBILITIES
The Operations Manager is a key support for the church’s leadership and heads the staff team providing management over key operational and missional areas of the church’s activities.
This leadership role supports the ethos and ministries of the church and its mission to be a church for the community - discovering Jesus, sharing God’s love, and caring for those in need.
A vital aim for our church’s work in the local community is that our staff relationships, our Venue ministry, our Christian hospitality and how we use and share our building should all reflect God’s character - showing compassion, generosity, and kindness.
The role has a lot of different components, so we’re looking for someone who sees all aspects of this job as an expression of the church’s mission to proclaim the Good News and will facilitate and serve the congregation, the staff and the volunteer teams as they creatively explore ways to express our Christian ethos through the life and ministries of the church. This therefore requires that they are someone who has a mature Christian faith.
They will need to be a “servant“ leader who is mentally agile, energetic, able to schedule and prioritise, a good delegator, a team player, a quick learner and capable of taking initiatives, with a healthy understanding of self-care - we’re not looking for a “hero”, but someone who can work sustainability.
Leadership:
- Work closely with the church leadership team to support the trustees, staff and congregation in the development of church vision, ethos, mission and ministries.
- Create a positive, Christian work environment, and cultivate supportive team working relationships and working practices that align with the church’s mission.
- Lead the staff team, providing effective leadership, management, administration, recruitment, and staff development. Facilitate the team as they represent the church’s values in the day-to-day open house ministries of the church.
- The Operations Manager must be able to represent the church and the church’s Christian ethos in the absence of the Minister.
Building Management:
- Support and develop initiatives that enable every aspect of the building's use, welcome and presentation to be missional.
- Provide effective management, administration, organisation, maintenance, and development of the WGC church buildings and equipment.
- Coordinate with the Estate Manager to develop long-term maintenance plans for the common parts areas of the building.
- Provide the Trustees with regular building management reports.
Compliance and Legal Administration:
Provide effective management, administration, organisation, and compliance with UK laws, for:
- The maintenance of a safe and healthy working environment.
- Safeguarding, equality and inclusion.
- HR matters including safe recruitment, induction, training and employee development.
- GDPR
- Matters relating to Westbourne Grove CIO charity’s Trust Deeds, Constitution and Church Rules, and leasehold responsibilities.
- Requirements as a registered charity (CIO) including timely submission of reports to the Charity Commission.
- Develop and implement policies, risk assessments and safe working procedures and keep them regularly updated and reviewed. Ensure policies and safe working practices are adhered to.
- Provide adequate information, training and supervision to ensure employees and volunteers are competent to do their work.
- Lead in communications with the freeholder, the management company, the estate manager, and church tenants. Oversee any necessary legal input for decision-making and work closely with the WGC Trustees, and external organisations on decisions relating to the common parts of the building.
- Keep administrative records. Provide reports for the Trustees.
Administrative Services and Support:
- Provide administrative support for the Ministers. Develop and maintain administrative, organisational, communications systems and record keeping procedures for the church’s general administration. Maintain membership and constitutional records.
- Administrate the church's IT infrastructure, broadband, phone systems, and utilities accounts and ensure they meet the operational needs of the building and its ministries.
- Assist the Venue Manager to develop and maintain suitable and effective systems, strategy, pricing, communications, contract management, staffing and customer relations.
- Develop the church’s visibility and profile in the community using the church’s website, social media, ArtSpace, and missional displays and exhibitions, ensuring these align with the church’s ethos and mission.
Financial Oversight:
- Oversee provision of financial management information to Leadership team and Trustees, including budgeting, salaries, financial reports, end-of-year statements. Support them in developing financial strategies and policies.
- Oversee the accurate functioning of church financial systems, controls and procedures. Monitor and administrate reserves and investments.
- Ensure WGC's financial practices comply with UK charity regulations. Assist with the filing of the accounts and annual report to the Charity Commission.
Provide financial oversight, management, and support for:
- Venue ministry finances, pricing and strategy
- Finance Administration - ensure all financial records, payroll, pension administration, invoices, and reports are accurate and timely. Authorise payments.
- Manage the buildings budget including liaising with the Estate Manager regarding common parts expenditure.
- Financial interactions with lease and licence holders including new leases, rent reviews, break clauses and lease renewals, insurance contributions.
PERSON SPECIFICATION
Essential Personal Skills and Characteristics:
- A practising Evangelical Christian - Pastoral skills: able to mentor, and support in prayer.
- Leadership and team building: Ability to lead with a servant heart, to encourage, enable and enthuse team members. Emotionally intelligent and resilient. Skilled at delegating. Has the wisdom and confidence needed to handle conflict. Reliable and consistent, creating a stable and secure environment.
- Problem solving: Strong management and administration skills. Strong organisational, strategic, analytical, and problem-solving abilities. Able to think clearly, creatively and collaboratively.
- Attention to detail
- Time-management
- Sound judgement and decision making across many fields of work. Awareness of when wider consultation or authorisation is required.
- Excellent communication skills and interpersonal skills with a wide range of people.
- Flexible and Confident: Works well under stress, supports others when working under pressure. Good at multitasking and responding to the unexpected. Comfortable to work alone and as part of a team. Can-do attitude and open to input from others. Keen to develop existing skills and learn new ones.
- People skills: builds relationships with colleagues. Develops a culture that demonstrates the Biblical “one-another’s” and celebrates life together. Earns trust, able to maintain confidentiality. Speaks truthfully and kindly, takes responsibility, and apologises for their mistakes. Gives and receives constructive feedback lovingly, honestly and humbly. Invests in the development of others. Sensitive to cultural differences and behaves respectfully and appropriately in a multicultural team.
- Committed to excellence to serve Jesus, WGC and those we reach out to. Seeing projects through to completion.
- Self-motivated: pro-active in developing new initiatives and inspiring others. A desire for personal development and willingness to learn and grow.
PREFERRED WORK EXPERIENCE
Candidates should be able to demonstrate either experience in the following areas of responsibility and/or the skills needed to carry out these responsibilities.
Preferred leadership experience – preferably in a church or other Christian organisation:
- The ability to contribute to the management decision making process.
- Understanding of the church and charitable sector.
- Leading and managing projects of a diverse and complex nature in a team-oriented workplace and of delivering operational excellence in challenging environments.
- Leading and creating effective teams and of working co-operatively and collaboratively with others. Experience in delegating effectively.
Other preferred areas of experience, skill and understanding:
- Operations and building management.
- Administrative and operational support,
- Human Resources, including employment laws, practices, and administration.
- Charity compliance, legal compliance with leases, tenancy agreements and customer contracts.
- General church administration, organisation and communications.
- UK Health and Safety regulations and compliance including writing and implementing policies, risk assessments and procedures.
- Safeguarding administration and understanding of training requirements at a team leadership level.
- Oversight of finances and managing budgets. Understanding of financial management systems - able to interpret and define financial reports.
- Venue management.
- Technical experience required for effective team working, including email, online meeting forums, and shared calendars and drives. Proficient in the use of Office 365 suite including Word and Excel.
- Experience in the use of websites and social media platforms such as Instagram and Facebook to promote public awareness. Experience in the use of Square Space, Canva, Photoshop, Illustrator, to produce website and social media content, and for graphic design of posters, church displays and exhibition materials.
- Education: Bachelor’s degree or equivalent experience in the work environment.
- Holds a UK driving licence.
This job description outlines the key areas of responsibility for the Operations Manager role but is not exhaustive. It may evolve based on the church's changing needs and the skills and interests of the appointed candidate. Regular reviews will take place to ensure the role remains aligned with the church’s vision and mission.
EQUALITY, DIVERSITY AND INCLUSION
Westbourne Grove Church is a Christian Charity committed to equal opportunities
and is an ‘equal opportunities’ employer within the parameters of its ethos and values. We make employment decisions by matching the church’s needs with the skills and experience of candidates.
We want all staff members, despite their differences, to know that they are welcomed, respected and included at WGC, able to do their jobs free of discrimination.
As a Christian community we operate according to the principles of our faith and therefore reserve the right to recruit Christians with an understanding of Christian values and support for the church ethos where there is an Occupational Requirement to do so.
Occupational Requirement:
In accordance with schedule 9 of the 2010 Equality Act, the church considers that there is currently an occupational requirement for the holder of Operations Manager role to be:
A mature practising Evangelical Christian: with a personal faith in Jesus Christ, of godly character, committed to personal growth, a worshipper with a passion for God’s Kingdom; a person of prayer, with good knowledge of and respect for the Bible as God’s inspired word; able to apply biblical principles to working life and showing evidence of calling to the role.
They need to:
Be an active member of Westbourne Grove Church.
Understand, be in agreement with, and be happy to promote the ethos, vision and practices of Westbourne Grove Church.
Be willing to accept and abide by the WGC Ethos Statement and Statements of Faith and to work in accordance with the WGC Constitution and Rules.
This Occupational Requirement is in place to:
Provide pastoral and prayer support, missional direction and Christian leadership to the staff team.
Protect our strong Christian ethos and values and to ensure that these are demonstrated in the work and practices of the staff team.
Ensure: that the requirements of the Church Constitution and Rules are followed in all the church practices; that our charitable objective of advancing the Christian faith is understood and carried out by the staff team.
Ensure that the church building is used to its full missional potential so that the local community and visitors encounter something of the life and presence of God.
If you require reasonable adjustments in order to carry out the role or attend an interview at WGC due to a disability, caring responsibilities, or any other reason, please let us know when you apply. Thank you.
TERMS AND CONDITIONS AND HOW TO APPLY
The role is full time (37.5 hours / week - flexible schedule across at least 4 days, core hours from 9:00 am to 6:00 pm) with occasional need to work out of hours.
Please note that the nature of the role means that hybrid working is not an option.
Salary £32,400 to £36,000 depending on the competencies and experience of the successful candidate. The package also includes 28 days’ leave + Bank Holidays, and a workplace pension (with 4% employer contribution) following the successful completion of probation.
In line with our safer recruitment policy, the successful candidate will have to undertake a DBS check and all those invited to interview will be required to complete a declaration of suitability and provide references. References will be taken up prior to appointment.
Please note that you must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. The Trustees are willing to consider sponsoring a visa for this role.
Please send your CV and a cover letter of no more than 2 pages please - to Charlotte Thackery, Operations Manager (email found on doc attached) by 8,30am on Friday 18th July 2025.
Your cover letter should include:
1. Why you would like to work at WGC generally and this role specifically;
2. Why you think your skills and experience make you a good candidate for this role;
3. Describe how your Christian faith informs your life and actions
4. When you could start the job if you were to be offered it.
Shortlisted candidates will be asked to record a 1-minute video of themselves addressing a particular prompt. The highest performing candidates will be called for an interview with members of the WGC team.
Whilst we appreciate the time and effort that has gone into your application we can only correspond with short-listed candidates. If you have not heard from us by 04 August 2025 then your application was unsuccessful. We are looking forward to hearing from you.
Thank you.
Refer to the document attached. We require a CV and a Cover Letter of no more than 2 pages addressing the following questions:
1. Why you would like to work at WGC generally and this role specifically
2. Why you think your skills and experience make you a good candidate for this role
3. Describe how your Christian faith informs your life and actions
4. When you could start the job if you were to be offered it.
The client requests no contact from agencies or media sales.
About Impetus
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.
We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.
At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.
We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the team
This is an important role based in a busy Operations team which covers office management, information technology, finance and human resources. The team play a key role in supporting the organisation to achieve its mission of supporting young people from disadvantaged backgrounds to succeed.
The Operations team comprises the Director of Finance and Operations, HR and Learning Manager, Head of Finance, HR Officer, Finance and Operations Assistant and a part time Administrator. Payroll and IT support are outsourced.
About this role
The Executive Assistant (EA) to the Chief Executive at Impetus plays a vital role in providing high-level administrative and project management support to the Chief Executive and ensuring the smooth operating of the Senior Management Team (SMT). The EA acts as a key liaison between the Chief Executive and internal/external stakeholders, managing sensitive information and handling a wide range of administrative and executive support tasks.
This dynamic position requires the ability to anticipate needs, think critically, and offer creative solutions to problems with a high level of professionalism and confidentiality.
Key responsibilities
Executive Support:
- Provide sophisticated calendar management for the Chief Executive.
- Serve as the primary point of contact for internal and external stakeholders on all matters pertaining to the Chief Executive, including those of a highly confidential or critical nature.
- Prioritise and determine the appropriate course of action, referral, or response, exercising judgement to reflect the Chief Executive’s style and organisational policy.
- Prioritise inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
- Anticipate the Chief Executive’s needs (e.g. travel bookings, briefings, preparation time) in advance of meetings, conferences, etc.
- Coordinate all SMT meetings and offsites and assist with staff meetings and events as needed.
- Work closely with the Chief Executive to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
- Act as a "barometer," having a sense for the issues taking place in the environment and keeping the Chief Executive updated.
- Provide a "gatekeeper" and "gateway" role, providing a bridge for smooth communication between the Chief Executive and staff, demonstrating leadership to maintain credibility, trust and support with the senior management team.
- Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organisation including: assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; and completing expenses.
Governance:
- Act as a liaison and provide support to the Board of Directors.
- Arrange and handle all logistics for Board meetings, sub committees and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials and record meeting minutes.
Operations Support:
- Support a professional and effective office/remote working environment for Impetus staff.
- Assist the Director of Finance and Operations (DFO) with any ad hoc Operations duties and projects, such as an office move, health and safety reviews, optimising remote and agile working.
- Assist the HR and Learning Manager with HR administration, including straightforward queries, recruitment support and ad hoc projects where needed.
Person specification
Essential:
Qualifications and Experience
- Significant executive support experience, acting as a trusted advisor and support to senior colleague/s (ideally within the charity or not for profit sector).
- Good business acumen and a keen interest and understanding of operations support.
- Excellent technical skills. Experience utilising CRM systems effectively; expert proficiency with Microsoft Office; ability to design and edit graphic presentations and materials.
- Exceptional organisational skills and impeccable attention to detail.
- Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
- Ability to complete a high volume of tasks and projects with little or no guidance.
- Excellent judgement and problem solving; with the ability to make appropriate, informed decisions regarding priorities and available time.
- Excellent project management and planning skills, including effective contingency planning and responsibility for managing actions, people and priorities.
People and Communication skills
- High degree of proactive professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, charity partners, donors, and other external stakeholders.
- Work flexibly, collaboratively and creatively, with the ability to adapt to change, and work effectively as part of a team, remain calm under pressure and support others where required.
- Commitment to a continual focus on improving service to stakeholders, both internal and external.
- Excellent written and verbal communication skills with experience of writing in a variety of formats and communicating complex and sensitive information in a clear, correct, coherent and professional manner.
- Ability to influence and negotiate, presenting arguments or proposals with skill and confidence.
- Ability to maintain a high level of integrity and discretion when handling confidential information, dealing with sensitive issues and managing conflict.
Commitment to Impetus’ mission and values
- Ability to act as an ambassador for the organisation.
- A commitment to equality, diversity and inclusion with the ability to execute work with a diversity, equity, and inclusion lens.
Desirable
- Experience working in the charity or not for profit sector.
- Experience working with a not for profit Board.
- A keen interest in youth and/or education sector.
Our commitment to equality, diversity and inclusion
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Monday 14th July 2025.
Interviews
First round interviews will take place: 21st July 2025.
Second round interviews will take place: 28th July 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


Location: Hybrid – London office (King’s Cross) and remote working
⏳ Hours: Full-time (37.5 hours per week)
Salary: £30,000 per annum
Contract: Permanent
Help Students Get Further
One in three students leaves school each year without a pass in GCSE English and maths – rising to over one in two for young people from disadvantaged backgrounds. Without these qualifications, young people face barriers to further education, apprenticeships, and employment opportunities.
Get Further exists to change this. Our award-winning tuition programme helps students in further education to gain GCSE passes in English or maths. We place highly qualified tutors into colleges and training providers, delivering a bespoke curriculum proven to boost confidence and results. Students on our programme are twice as likely to improve by at least one grade, compared to the national average.
To help more students succeed, we’re looking for a Finance and Operations Officer to support our day-to-day operations and help drive our growth and impact.
Why Work for Us?
Our central team of 26 is united by a shared mission to tackle educational disadvantage. We promote a supportive, inclusive and collaborative working culture, guided by our core values:
Bold | Optimistic | Ambitious | Tenacious
Our benefits include:
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36 days of annual leave (including bank holidays)
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Flexible hybrid working
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Ongoing learning and professional development opportunities
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Cycle to Work scheme
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Termly in-person team development days in our London office
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The chance to work in a fast-growing, mission-led charity making a tangible impact
About the Role
As Finance and Operations Officer, you will report to the Operations and Systems Manager and act as the go-to person for day-to-day queries around finance, HR, IT, and office operations.
This is a varied and hands-on role, ideal for someone who enjoys multi-tasking and problem-solving, and is looking to grow their career in charity operations, finance, or HR.
Key Responsibilities:
Finance:
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Maintain day-to-day bookkeeping using Xero (invoicing, coding, bank reconciliation)
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Prepare and issue contracts and invoices
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Lead on credit control and payment runs
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Support payroll and tutor payment reconciliation
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Assist with monthly management accounts and financial reporting
HR and Policies:
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Keep staff policies and the Employee Handbook up to date
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Coordinate recruitment logistics, from job adverts to interview scheduling
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Support onboarding, pre-employment checks, and setting up new starters
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Manage staff benefits administration (e.g., pensions, EAP, training, Access to Work)
IT and Equipment:
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Support IT equipment logistics
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Be the first point of contact for staff IT queries
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Liaise with our external IT provider
Office and General Operations:
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Manage office supplies and facilities (liaising with our office partner charity)
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Monitor shared inboxes and respond to internal queries
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Support cross-team administrative projects
Person Specification
We’re looking for someone who is:
Essential:
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Passionate about Get Further’s mission to tackle educational inequality
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Trustworthy with confidential data (HR, finance, payroll)
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Proactive, organised, and able to manage multiple tasks
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Confident with numbers and financial information (experience in Xero or willingness to learn)
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Strong with IT systems (including Microsoft Office)
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A clear communicator with excellent written and verbal skills
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A problem-solver with a positive, can-do attitude
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Familiar with GDPR principles and data protection compliance
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Comfortable learning new systems and digital tools
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Able to work independently and collaboratively within a small, busy team
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Committed to safeguarding and safer recruitment practices
Desirable:
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Experience using Xero or a similar finance system
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Familiarity with Salesforce or other CRM systems
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Knowledge of the further education (FE) sector
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.
Are you an experienced Personal Assistant? Do you have excellent stakeholder management skills?
If so, you could be the ideal candidate for our PA opportunity.
Supporting the work of our four Health Directors, you’ll provide first class administrative support and professionally manage confidential communications on behalf of the Directors to the wider organisation.
You’ll liaise with internal and external stakeholders, organising meetings, take minutes, manage diaries, travel, and accommodation arrangements.
About you
A proven Administrator, having supported at a senior level previously, you’ll have experience of coordinating activities with teams and provide administrative support for individual and group meetings.
You’ll have excellent time-management skills and will be highly organised, able to work well under pressure and effectively towards deadlines.
You’ll also:
• Be IT literate and fully conversant with all Microsoft packages
• Be familiar with facilities and travel booking systems
• Able to deal with complex situations
A problem-solver and a team-player, you will have excellent communication skills, and an acute attention to detail.
Working arrangements
Please note this is a fixed term contract for 20 months, covering an internal secondment.
This is a blended role, where your work will be dual located between your home and our London office.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
Interviews will be held via MS Teams and include a short in-tray task, details for which will be provided to you on the day.
How to apply
Ready to apply? It's quick and easy! Just hit the apply button below and complete our short online application form.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us
Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Our vision is a world free from the fear of heart and circulatory diseases.

The People and Governance Coordinator is responsible for offering high level People team support, ensuring effective and efficient ways of working across the organisation and contributing to a positive employee and candidate experience.
The purpose of this role is to have oversight of all People team administrative processes and offer support to employees and managers. This role will also provide high-level administrative support to the Board of Trustees. You will support the smooth and efficient operation of our Board and its sub-committees, to ensure excellent governance is maintained.
The client requests no contact from agencies or media sales.
The Epilepsy Research Institute is looking to appoint an Executive Assistant (EA) to the Chief Executive Officer (CEO).
This is a unique opportunity to be part of our team and play a central role in supporting the CEO across a range of duties. This is a new post which requires an individual with exceptional organisational skills, sound judgement, and the ability to manage multiple priorities with professionalism and discretion.
You will act as a trusted gatekeeper and facilitator, ensuring the smooth running of the CEO’s schedule, correspondence, and key projects. You will also work closely with the senior leadership, helping to coordinate meetings and follow-ups across the Institutes functions.
Our mission is to radically advance research into the causes, prevention and treatment of epilepsy and associated conditions. If this post is something that interests you, and you have the skill set we are looking for, we look forward to hearing from you to help us drive forward with our mission.
Application is by way of a CV and a short supporting statement which highlights why you are interested in the role and how your experience fits the needs of the Institute as set out in the job description.
Closing date: Monday 21 July 2025
Interviews:Tuesday 5th August 2025 at London office.
To radically advance research into the causes, prevention and treatment of epilepsy and its associated conditions.
The client requests no contact from agencies or media sales.
English PEN is the founding centre of PEN International, a worldwide writers’ association with over 130 centres in more than 90 countries. We have a strong track record in campaigning in the UK and internationally. Our work has included campaigns for individual writers at risk; advocacy on UK legislation; coordinating residencies for writers; supporting displaced and exiled writers in the UK; and convening roundtables, events, and vigils relating to our campaigns work.
To support our work in these areas, we are seeking to appoint a Campaigns Officer to join our team.
This full-time post is based in English PEN’s small but busy London office. The Campaigns Officer will report to the Head of Campaigns, who leads on our campaigning work across the organisation, and will work closely with the wider English PEN team.
English PEN celebrates the diversity of literature and envisions a world with free expression and equity of opportunity for all readers and writers. The Campaigns Officer will play an essential part in achieving this vision.
Key Duties:
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Researching and monitoring key issues and individual cases of concern
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Providing tailored support to writers at risk nationally and internationally
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Working with displaced writers in the UK to develop their creative practice
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Leading on the project management of PENWrites, our international letter-writing campaign
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Providing practical and pastoral support to resident writers
This is an exciting and demanding role which requires an individual who can effectively undertake and prioritise a wide range of tasks to support English PEN’s mission.
English PEN wishes to encourage applications from candidates who are under-represented in the creative industries and charity sector.
Please note, applicants must have a legal right to work in the UK. For further details on the role, please download the attached job description.
#literature #campaigns #humanrights
English PEN celebrates the diversity of literature, and envisions a world with free expression and equity of opportunity for all readers and writers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
The key purpose of this role is to together with the EA to the Vicar provide day-to-day support for the running of the Vicar’s Office and in particular for the Vicar (Archie Coates) and the Senior Leader (Sam Coates). The role also provides light touch support and diary management for the HTB Group COO and the HTB Group Chief of Staff.
The Key Responsibilities
Listed below are the key elements that the role holder will be accountable for delivering:
To support, help and advise the senior team in professional and personal matters by:
- Prioritising and actioning daily tasks, operating as a two-way channel of information and communication; action or delegate requests and tasks to the team/ organisation where appropriate, and then report back to the senior team. This may also involve acting as a liaison between the senior team and the wider organisation ensuring strong communication both ways.
- Organising and maintaining diaries.
- Acting and speaking on behalf of the senior team. This includes oversight of inboxes, letter correspondence and phone calls.
- Ensuring that the team have all they need, in advance, for talks, presentations, meetings, trips, etc and freeing them of all unnecessary administration, phone calls, interruptions, etc.
- Providing support to the vicarage for hospitality of meetings and events and other personal matters (including catering for occasional evening meetings e.g. PCC).
- Carrying out specific projects, research and administrative tasks.
- Receiving requests from internal and/ or external contacts, filtering and then delegate or address these as appropriate.
Major event support: An active role in certain aspects of events; and keeping the Vicar’s Office function and team, and the Coates’s operating while being offsite for Focus and other key events.
Special Services Coordinator:
- Coordination and oversight of baptisms across the services at HTB.
- Assistance in coordinating weddings and covering for funerals when the Weddings & Funerals Coordinator is away.
The Ideal Candidate
- Very strong administrative skills
- Highly organised, energetic and unflappable under pressure or in challenging situations.
- Demonstrably consistently excellent verbal and written communication skills.
- Flexibility and excellent time management skills with the ability to meet deadlines and constantly re-prioritise own workload under consistently high pressure.
- Graceful and flexible when plans change.
- Confident handling a variety of issues, concerns or queries arising via phone or email; strong etiquette in dealing with people from all walks of life in person.
- Comfortable at visionary level and in very specific detail, particularly in handling communications with sensitivity, understanding and diplomacy.
- Strong IT skills: evidence of high competence with the full Microsoft Office package, including Word, Outlook, Excel and PowerPoint; confident use of HTB Finance system, ChurchSuite.
The client requests no contact from agencies or media sales.
Purpose of the Job
The role is a key part of the HFEH Mind team delivering mental health services across Hammersmith & Fulham, Ealing, and Hounslow.
The Volunteer Coordinator is responsible for recruiting, supporting, and retaining volunteers across the charity. You will ensure that volunteers have a positive experience, receive appropriate training and guidance, and feel valued for the time and skills they give. You will also work closely with staff to match volunteers to roles.
We currently offer three types of volunteering roles at HFEH Mind:
- Client facing support– Working alongside staff supporting service users
- Events – Supporting outreach & fundraising efforts and promoting our work
- Central Support – Blogging, graphic design, administration, etc.
General/Key Responsibilities
- Interview, recruit, onboard, and induct new volunteers in line with organisational needs, maintaining around 50-60 volunteers across the charity.
- Work with staff to identify new volunteering opportunities and develop volunteer role descriptions.
- Work effectively to ensure volunteers feel a part of HFEH Mind and gain value from their time with us.
- Develop and maintain volunteer policies, role descriptions, and procedures.
- Ensure all volunteering activity adheres to safeguarding, GDPR and health and safety policies.
- Promote volunteering opportunities through social media, local networks, and community partnerships
- Develop and deliver engaging volunteer training, support sessions and recognition initiatives.
- Be the main point of contact to support volunteers, listen to suggestions and/or concerns and support in resolve any volunteering related issues or complaints.
- Provide advice and guidance to volunteers about their matched relationship (with support from the wider team) and highlight safeguarding concerns as appropriate.
- Ensure each volunteer is assigned a named supervisor and receives appropriate supervision (at least every 4–6 weeks depending on role)
Volunteering Experience
- Ensure volunteers are receiving regular supervision and support during their placement.
- Monitor volunteer satisfaction, provide ongoing recognition and celebrate volunteer contributions
- Regularly report on the volunteer experience, including both quantitative and qualitative feedback & exit interviews
Administrative
- Maintain an up-to-date volunteer database and contact list.
- Support Director of Adult Services to provide reflective practice sessions for service-facing volunteers.
- Ensure volunteer training compliance is at required levels.
Other Responsibilities
- Join monthly volunteer meeting with Operational Directors, Head of Marketing & Communications and Head of HR.
- Ensure that equity and inclusion are at the heart of our volunteering programme and share in our commitment to equality of opportunity and to eliminating discrimination.
- Contribute to our fundraising effort by embracing opportunities to fundraise yourself, to promote fundraising and to support the fundraising team.
- Share our commitment to safeguarding adults and children at risk of harm, and ensure that volunteers are trained in and adhere to safe practice.
- Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy.
- Undertake any other duties commensurate with the level of the role.
Person specification
Essential
- Experience of working with or coordinating volunteers, ideally in a charity.
- An understanding of and commitment to improving the mental health of our communities, and ability to ensure that volunteers with lived experience of mental health problems are included and supported.
- Excellent verbal and written communication skills and the ability to work with people with from diverse communities with a range of life experiences, views and reasons for volunteering
- Ability to support, organise, and motivate people, and ensure that volunteers feel like they belong within the organisation
- Good IT and administration skills (e.g. Microsoft Office, databases)
- Commitment to equality, inclusion and the values of the charity sector.
- Understanding of safeguarding, GDPR and confidentiality.
- A proactive and flexible approach to problem solving
- Ability and willingness to travel to HFEH Mind sites.
Desirable
- Experience of working in the charity or community sector.
- Experience of HR administration, in particular recruitment and onboarding.
- Experience in delivering training or group facilitation.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
London (Office-Based) 6-Month Contract - Public Sector / Not-for-Profit
Are you an experienced administrator with a flair for project coordination? We're recruiting on behalf of a respected not-for-profit organisation for a Business Project Officer to support the delivery of key internal projects and provide high-level administrative support to senior stakeholders.This is a fantastic opportunity for someone who thrives in a structured environment, enjoys managing multiple priorities, and is confident working with data, documentation, and internal processes.
Key Responsibilities
- Provide comprehensive administrative support to project leads and senior managers
- Maintain and monitor project documentation, schedules, budgets, and action logs
- Organise and minute internal meetings, ensuring timely follow-up on decisions and actions
- Track project progress and support reporting on key milestones and deliverables
- Assist in identifying and mitigating project risks and issues
- Summarise and analyse project data, producing clear reports and recommendations
- Coordinate with internal teams and external partners to ensure smooth project delivery
- Support the implementation of change initiatives and process improvements
What We're Looking For
- Strong administrative background with experience supporting multiple projects
- Excellent organisational and time management skills
- Confident communicator with strong written and verbal skills
- High attention to detail and accuracy in documentation
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Able to work independently and manage competing priorities
- Comfortable handling sensitive information with discretion
Desirable
- Experience in the charity or not-for-profit sector
- Exposure to project management tools or methodologies
- Degree-level education or equivalent experience
This role offers the chance to work in a values-led organisation where your administrative and coordination skills will directly support meaningful work. If you're looking for a role where you can make a difference while developing your project support experience, we'd love to hear from you. Please apply or send your CV
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Assistant x 2
1 x to the CEO | 1 x Communications & Helpline
Location: Hybrid – working from home, with at least 1 day a month working in London.
Contract: Full-time (35 hours per week).
Salary: £25,000 per annum
We’re looking for two enthusiastic, ambitious and organised individuals to join our team as Assistants, each supporting a different area of the charity. One role will provide high-level support to our Chief Executive Officer (CEO), while the other will focus on helping our Communications and Helpline team deliver their vital services. These are excellent opportunities to work at the heart of a charity that is committed to creating a dyslexia-inclusive society.
About the roles
Executive Assistant
This role will support the smooth day-to-day functioning of the CEO’s office, helping manage key processes, communications, and external relations. You’ll be central to diary coordination, board support, stakeholder liaison, and financial administration, contributing to strong governance and strategic delivery.
Key responsibilities include:
· Managing the CEO’s diary, inbox, travel and meeting logistics
· Preparing board papers, agendas, minutes, and reports
· Liaising with stakeholders and trustees
· Supporting advocacy and public affairs activity (e.g. parliamentary events)
· Helping with financial admin tasks such as raising invoices and supplier forms
· Providing wider administrative support to the senior leadership team as needed
This role would suit someone confident in managing sensitive information, working to tight deadlines, and liaising with senior contacts across the charity and beyond.
Communications & Helpline Assistant
This varied and rewarding role provides hands-on support to our helpline and external communications work. You’ll be helping our volunteers offer accurate and empathetic support to the public while also assisting with digital content, social media and outreach campaigns.
Key responsibilities include:
· Supporting helpline volunteer coordination, training and performance
· Helping develop and maintain helpline resources and records
· Creating and publishing content for our social media and website
· Supporting email marketing, digital analytics, and campaign promotion
· Assisting with press releases, stakeholder communications and events
This role is ideal for someone who enjoys helping people, has strong communication skills, and an interest in digital content and community engagement.
What we’re looking for (both roles)
· Excellent organisational, administrative and multitasking skills
· Demonstrable experience in a similar job
· Excellent written and verbal communication abilities
· A friendly, proactive, can-do attitude and attention to detail
· Confidence using IT systems, including MS Office and databases
· Ability to work independently and collaboratively in a small team
· Discretion when handling sensitive or confidential information
The following is also highly desirable - experience in a charity setting, knowledge of dyslexia/neurodiversity, and familiarity with tools like Xero, Canva, or WordPress (depending on the role).
Please view the job descriptions for additional information.
Why join us?
At the BDA, we are passionate about making the world more inclusive for people with dyslexia. You’ll join a friendly, supportive team where your work makes a real impact. Whether supporting our CEO’s strategic aims or helping deliver services to the public, you’ll be contributing to lasting change.
Closing date – 15 July 2025. Please note, we reserve the right to close these vacancies early if we receive sufficient applications for the roles. Therefore, if you are interested, please submit your application as early as possible.
To change society by removing barriers so that everyone with dyslexia can reach their full potential in education, in employment and in life.
The client requests no contact from agencies or media sales.