Office administrator jobs

Salary: Grade 2 – £28,639 per annum

Hours:  Full time 37.5 per week

Contract: Permanent

Location:  Blackburn Central Library – the post holder will be required to work onsite in Blackburn

Closing Date: Wednesday 29th October 2025 at 11.30pm

We are looking for someone with administration or secretarial experience gained in a legal environment to be the new Legal Administrator for our National Legal Administration Team. You could soon be playing a vital role helping people who are affected by the housing emergency.

About The Role

You will provide full administrative support to the Legal Team, including taking telephone calls, secretarial duties, data entry, note taking, sorting the post and managing diaries. You will also be responsible for supporting the wider team when required to ensure the effective running of the service. You will need to liaise with clients and third parties, including making appointments and obtaining information. Producing reports, providing an accurate audio typing service, processing legal funding and other documents, managing files, preparing documents for court and entering information onto a case management system are other aspects of this interesting and varied role.

About You

You have secretarial experience gained in a legal practice and audio/copy typing skills with a minimum of 70 wpm, along with advanced knowledge of IT tools including case management systems and MS Office systems.  You have great written and verbal communication skills and enjoy working as part of a busy team.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

About The Team

Shelter Legal provide legal expertise and representation across our Services and is made of four teams - Community Legal, Strategic Litigation, National Legal and Legal Support. The National Legal Team works closely with our national Telephone and Online Advice Service  (TOAS) to identify trends in the issues our clients are presenting with and provide targeted legal work to address them.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please submit your CV, along with a supporting statement. The supporting statement should demonstrate how you meet the three knowledge, skills and experience points in the About You section of the job description, and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Please use real examples and write up to 350 words per point. CVs without an accompanying supporting statement will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Senior Facilities Administrator – Temporary Cover
£18.24 per hour + holiday pay | Immediate start | Until end of December | Central London | Hybrid

We’re working with a professional membership organisation to find a proactive Facilities Administrator to provide short-term cover until the end of December.

This is a fantastic opportunity for an experienced facilities professional who enjoys a varied role, working across maintenance coordination, health & safety, and contractor management within a busy office environment.

The role
You’ll be joining a friendly and collaborative Facilities team, supporting the smooth running of the organisation’s London office and ensuring it remains a safe, efficient, and welcoming space for staff and visitors.

Key responsibilities include:

• Coordinating maintenance and repairs via the in-house helpdesk system

• Liaising with key contractors (cleaning, pest control, catering, maintenance, etc.)

• Maintaining accurate floor plans and occupancy records

• Supporting health and safety processes, including risk assessments and building walkarounds

• Scheduling and supervising on-site contractor work and creating work permits

• Managing office supplies, postal services, and supporting team inboxes and diaries

• Providing reactive support during building evacuations and incident management

You’ll have:

• Previous experience in a facilities or office management role

• Strong organisational skills and the ability to manage multiple priorities

• Excellent communication and coordination skills

• Confidence working with contractors and internal teams

• A proactive, can-do attitude and attention to detail

This role is available for an immediate start and will run until late December, providing essential cover during a busy period.

If you’re available straight away and looking for a rewarding temporary role where you can make an impact, we’d love to hear from you.

Applications will be reviewed on a rolling basis, so please apply without delay. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

A brand new opportunity is available in an established Membership team to help them during their renewals period as Membership Administrator.  This contract will be for 7 months and offer hybrid working in a collaborative working environment.

You will be helping ensure memberships are up to date by keeping on top of membership records.  Supporting membership inbox/phone calls: directing and resolving as appropriate.  Mailings for new member welcomes and payments.  Assist on renewal campaign.  Updating CRM and data cleansing.  Adhoc admin support and co-ordination.        

Salary:  £25 – 27k

Benefits include:

• Hybrid working 2 days in office (Tuesdays a team day)
• 26 days holiday, closed over Christmas
• 35 hour week

...and more!

Essential criteria:

• Membership renewals experience
• Proficient with updating membership databases
• Excellent customer service skills
• Demonstrable experience producing tailored written communication
• Ability to manage and prioritise own workload

 
Application closing date: 6th October
 
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Location: Remote (UK-Based) Contract Type: 6 months fixed term, Full-Time. Occasional travel to London for team days.

About Us

UK Community Foundations (UKCF) is the national membership organisation for 47 accredited community foundations that have a collective presence in every postcode. Through place-based philanthropy and giving, we invest in communities to transform people’s lives.

We are currently rolling out and implementing 33 individual Salesforce Nonprofit Success Pack (NPSP) instances for our community foundations, transitioning them from a shared Salesforce instance to independent systems. Each instance follows a network-agreed design while allowing customisation to meet specific foundation needs.

Why Join Us?

You’ll be part of an impactful organisation that strengthens communities across the UK.

You’ll have the opportunity to work on an exciting digital transformation project as part of a small and supportive team.

We offer a flexible work pattern that supports your personal responsibilities, as well as a remote-working environment with options to work either from home or at local community foundation offices.

We are passionate about building a supportive and collaborative team culture, which you will be a valued part of.

We support opportunities for professional development and training.

We support the mental health of our staff with mental health first aiders and a fantastic independent wellbeing service that provides bespoke support to all employees.

At UKCF, we put inclusion at the forefront of our work and believe in equal opportunities for all. That is why our recruitment process is inclusive to all, and our salaries are transparent. 

Role Overview

Reporting to the Senior Technology Advisor, the Salesforce Administrator will play a crucial role in the successful implementation, development and ongoing support of the new Salesforce system and structure across our network.

Key Responsibilities

• Administer and configure Salesforce, including workflows, Flows, fields, page layouts, record types, dashboards, and reports.
• Manage user access, roles, profiles, permissions, and public groups.
• Provide daily first-line support to members, troubleshooting issues and handling change requests.
• Support community foundations employees in implementing and adapting their individual Salesforce instances.
• Automate business processes using tools such as Flows, approval processes, validation rules, and email alerts.
• Test and implement system improvements within a sandbox environment before deployment.
• Facilitate data migration and ensure data integrity.
• Perform system deployments and ensure a smooth transition for users.
• Work with colleagues to develop and maintain training materials, including video tutorials and documentation.
• Deliver user training and promote best practices across the network.
• Collaborate with Salesforce leads across community foundations to share knowledge and resolve issues.
• Ensure compliance with GDPR and cybersecurity best practices.

Required Skills & Experience

• Minimum 2 years of experience working with Salesforce.
• Salesforce Administrator Certification.
• Strong understanding of Salesforce configuration, including roles, profiles, permissions, OWD, sharing rules, and security settings.
• Experience with Salesforce Flows to streamline processes and enhance data accuracy.
• Experience in requirement gathering and proposing technical solutions.
• Excellent problem-solving skills with a proactive approach to system enhancements.
• Strong communication and relationship-building skills.
• Ability to train and support users with varying levels of Salesforce experience.
• Experience managing data migrations and ensuring data integrity.
• Knowledge of GDPR regulations and information security principles.

Desirable Skills & Experience

• Experience with Salesforce Nonprofit Success Pack (NPSP) and managed packages.
• Knowledge of Salesforce Lightning and Experience Cloud.
• Experience in the grant-making sector using Salesforce.
• Experience implementing system changes and supporting digital transformation.
• Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder).
• Experience working or volunteering in the charitable or voluntary sector.

If you are a skilled Salesforce Administrator with a passion for digital transformation and making a difference in the charity sector, we’d love to hear from you!

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Payroll Administrator to play a pivotal role in our Management Accounts service in London

Sounds great, what will I be doing?

The role involves supporting the Payroll Manager in preparing the monthly payroll on schedule, handling additional payments and deductions, and stepping in to run payroll processing when needed. Responsibilities also include monitoring expense claims to ensure they are properly documented, advising staff and managers on payroll and timesheet issues, ensuring timely completion of timesheets across the organization, and performing other duties as assigned by the Payroll Manager.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate should possess strong IT skills, particularly in payroll systems and Microsoft Office, along with excellent organisational abilities, accuracy, and attention to detail. Effective verbal and written communication is essential. The role requires experience with electronic payroll systems, including handling standard, variable, and irregular payments like expenses. A solid understanding of PAYE, NIC, pension schemes, and auto-enrolment regulations is crucial, as is the ability to address safeguarding issues appropriately.

When will I be working?

You will be working Monday to Friday between 9am and 5.18pm. 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Job Title: Specialty Training Administrator

Job Type: 6-month fixed term

Hours: 28 hours per week (0.8 FTE)

Department: Education & Training

Salary: £21,862.40 pro rata (£27,327.96 FTE)

Reports to: Director of Specialty Training

Location: Hybrid – FSRH Office (London Bridge) and home working.

Who we are:

The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

Can you help us?

 We are seeking a dedicated administrator to join our team and provide essential administrative support across our Specialty portfolio. As Specialty Training Administrator, you will play a pivotal role in ensuring the smooth operation of our team by managing various administrative tasks efficiently and effectively. From organising meetings and maintaining educational product content to handling correspondence and managing databases, your attention to detail and organisational skills will be instrumental. You will collaborate closely with team members to streamline processes and contribute to the overall success of our specialty training programme and high-stakes membership exams.

The role:

Project Administration

• Provide administrative support for specialty projects, ensuring key deadlines and milestones are tracked.
• Assist with project documentation, including maintaining records, updating trackers, and organising files.
• Schedule project meetings, prepare agendas, and take minutes, ensuring follow-up actions are recorded and monitored.
• Support project reporting by collating data and preparing summaries for stakeholders.
• Liaise with internal teams and external partners to coordinate project activities.

Administration of examination database and systems

• Maintain digital question banks in line with policy and procedures
• Process examination candidate applications
• Process examination candidate requests and complaints/appeals
• Proof-read examination materials

General administration

• Manage the specialty team mailbox and act as first point of contact for queries
• Maintain up to date records on Customer Relationship management system (CRM) and ePortfolio, ensuring accurate and accessible information
• Provide administrative support for Specialty Training Board and its sub-committees, including managing meeting attendance, circulating papers, taking minutes and tracking actions.
• Maintain accurate version control of documents by systematically updating and tracking revisions, ensuring proper documentation of changes and adherence to version control protocols
• Assist in organising online and in-person events, workshops, and training as needed
• Assist with diary management and scheduling of meetings for team members.
• Maintain assets and resources on Training Hub and website
• Provide ad hoc administrative support throughout the year, across the portfolio

You will be:

• Organised and systematic in your approach
• Diligent and commit meticulous attention to detail to tasks
• An excellent communicator
• A proactive and collaborative team worker
• Efficient and able to effectively manage a busy workload
• Flexible and adaptable
• Able to use a range of digital systems to an intermediate level
• Willing to learn about the SRH workforce and training pathways

You will have:

• A-Level or equivalent
• Proficiency in using Microsoft office programmes
• Proficiency in using digital systems (e.g. CRM, Learning Management System)
• Knowledge of data protection and compliance requirements

You will have experience:

• Providing administrative support to a team
• Managing a mailbox and providing customer/member support
• Developing and maintaining systems, processes and administrative procedures
• Servicing and supporting committees, including scheduling meetings, preparing agendas and taking minutes
• Coordinating logistical arrangements
• Using a CRM and databases to manage data and information
• (Desirable) Working in a project-based environment
• (Desirable) Working in education, membership or healthcare environments
• Join our team and contribute to quality SRH training and education.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

We will offer you:

We offer a range of benefits at CoSRH to support staff wellbeing, including:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• ­Birthday leave
• Flexible working culture
• Pension and life assurance scheme:10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• Free Lunch Thursday
• Interest free season ticket travel loans
• Enhanced maternity, paternity & adoption pay
• Free eye tests
• Training and development

To Apply

Deadline for applications is 21 October 2025

Interviews will take place on Monday 27 October 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

As an Administrative Assistant at Creflo Dollar Ministries Europe, you will play a vital role in ensuring the smooth operation of our ministry. Your contributions will support our mission by providing essential administrative support, enhancing our outreach efforts, and facilitating the daily functions of our office.

Carers Manchester is a partnership of Statutory and Voluntary Sector organisations who work together the plan, enhance and deliver advice and support services for unwaged carers in the city. Through working together, the Carers Manchester Pathway is in place, which supports carers being able to access the right advice and support at the right time in their caring journey. 

Gaddum plays a key role in managing the development of the Carers Manchester Pathway, in supporting a network of voluntary sector organisations, ensuring that the carers voice is heard in everything that we do and delivering a Carers Helpline.

Following the recent award of an extension to our current contract we are looking for an administrator to support us in managing a number of workstreams which will enhance the provision of services for unpaid carers in the city.

 

Main Duties and Responsibilities

Amongst the core tasks in this role will be to: 

• Arrange and take minutes of a number of Carers Manchester meetings.
• Support the delivery of a number of projects and workstreams co-ordinated by Gaddum.
• Take responsibility for receiving and inputting data into databases and spreadsheets.
• Provide an initial point of contact for carers and professionals contacting our services.

You could be the person we are looking for if you have: 

• Excellent IT skills.
• Ability to collate and input data onto data management systems.
• Experience of working within an administration function.
• Have excellent verbal and written communication skills.

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion. 

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a Basic DBS check.

Contract: Permanent, Part Time 0.6 FTE (21 hours per week)

Salary: £15,000 - £18,000 per annum (FTE £25,000 - £30,000 per annum) depending on experience

Reports to: Interim Chief Operating Officer

Location: ScreenSkills Office (min 4 times a week in the office)

ScreenSkills is the industry-led skills body for the screen industries - film, television (including children's, unscripted and high-end), VFX, animation and games. We are supporting the continued growth and future innovation across the whole of the UK by investing in the skilled and inclusive workforce who are critical to the global success of the screen sector.

The Operations Coordinator will provide vital support to ensure the smooth day-to-day operations of the organisation, providing key operations administrative support to areas including, but not limited to Facilities, Office, IT, Data, Health & Safety and Policies & Procedures.

Key responsibilities:

Facilities and Office Admin

• Act as the main point of contact for the ScreenSkills office as a key liaison with the serviced office team (Techspace), meeting and greeting visitors as a representative of the organisation, managing visitor passes etc.
• Provide general office support in the smooth running of the office operations, acting as a key liaison for all ScreenSkills staff, including the set-up and exit requirements for new-starters and leavers.
• Manage meeting room booking requests, alongside the CEO’s PA, overseeing requirements for internal/external meetings, helping coordinate bookings on ScreenSkills desk booking system.
• Coordinate enquiries to the wider operations team, managing email inboxes and any other reasonable communication duties as requested.
• Act as direct contact for business enquiries - answer, screen and forward incoming phone calls from 3CX (telephone switchboard).

IT and Software

• Ensure all staff have suitable IT equipment and telecoms (as authorised), liaising with our IT providers (TouchTec) as needed, ensuring fixed IT assets are assigned, tracked and reported to finance and the COO proficiently and in a timely manner.
• Ability to provide calm first-line basic technical support, troubleshooting issues with devices, software, hardware, meeting room AV and online platforms. Logging and tracking issues and following-up support tickets diligently.

Data and Compliance

• Coordinating data processing requirements in line with our policies. Assist with managing data as instructed and per our data handling and retention policies.
• Coordinate and track data subject access requests as these arise.

Health & Safety

• Coordinate general Health and Safety documentation within the organisation ensuring fire and general risk assessments are completed in a timely manner, working with HR to coordinate information between the Techspace team and our Fire Marshalls and First Aiders.
• Act as a First Aider and/or Fire Marshal for ScreenSkills staff.
• Arrange annual training for first aiders and fire marshals.

Policies and Procedures

• Monitor the organisation’s policies, ensuring relevant senior managers are aware of the schedule to review/update them.
• Signposting staff to relevant policies and procedures as requested.
• Coordinate and track the organisations’ complaints process.

The ideal candidate will have the following:

Essential:

• Proven experience working in a busy office and hybrid work environment, performing first class operations admin (e.g. office admin and or facilities coordinator tasks), supporting a hybrid/distributed workforce.
• Demonstrate experience acting as a key representative of the organisation in a “front-of-house” role, ensuring a professional and courteous communication style at all times.
• Ability to provide calm first line basic technical support, troubleshooting issues with devices, software, hardware, meeting-room AV and online platforms.
• Good working knowledge of all MS Office packages including Word, Excel and PowerPoint
• Experience with digital and remote communication tools such as Zoom and Microsoft Teams, and collaboration platforms.
• Familiarity with document and data management systems (e.g., SharePoint, OneDrive) for efficient document handling and sharing.
• Excellent time management.
• Ability to multi-task and prioritise workload effectively.
• Strong problem-solving skills, proactive in approach
• Ability to develop strong working relationships with stakeholders at all levels of the
• Organisation.
• Excellent interpersonal and communication skills (oral and written), including the ability to communicate effectively by telephone and in person.
• Understanding of the needs in handling confidential information.
• A calm, confident manner, able to work equally well both under instruction and independently.

Preferred:

• An interest and understanding of the screen sector and/or skills and training 
• Experience working in a matrix environment
• Previous IT experience
• Previous data and GDPR understanding
• Previous Health & Safety experience

Benefits: 

• 25 days annual leave plus bank holidays
• Employee Assistance Programme (EAP)
• Access to Reward Gateway (retailer discounts)
• Season Ticket Loan
• Eye Care scheme
• Cycle to work scheme
• Life Assurance
• Modern office space in Central London

We encourage early applications as we will review them throughout the advertising period and reserve the right to close the advert early.

If you require any support or personalisation during the application and selection process, please contact us as part of our reasonable adjustments approach.

In the last two years we have helped 48,447 people across: eLearning, training, events, mentoring, bursaries and stepping up programmes such as Trainee Finder, that’s why having diverse talents and being an organisation where colleagues feel included is crucial to us. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, minority ethnic people, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group.

Age UK Lewisham and Southwark (AUKLS) is a local, independent, self-funded charity that exists to improve the lives of older people in Lewisham and Southwark. AUKLS enjoys an open and participative working environment. We work to our core values which include being fair and equal as a service provider, employer and partner. Teamwork, collective responsibility and delegated authority are central to this process. A key element of all roles is to develop and maintain the organisation’s working ethos and culture.

As part of the Happy Feet Team, you will work in partnership with community organisations, health and social care and statutory services to coordiante the delivery of a toenacil cutting service for people aged 50 and over,living in the London Boroughs of Lewisham and Southwark. The role will be based at our Stones End Day Centre. 

We are looking for a passionate person who enjoys a varied working day and is passionate about supporting older people to maintain their wellbeing and independence.

Employee Benefits:

• 26 days annual leave + bank holidays (pro rata for part-time)
• Additional day's leave for Birthday
• Access to Employee Assistance Programme, including access to helpline for partners and dependents
• Flexi time scheme allowing the claiming back of additional hours worked (where appropriate to role)
• Other flexible working options, including working from home (where appropriate)
• Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
• CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
• TechScheme members – enabling employees to purchase tech through AUKLS and spread the cost from their salary

AUKLS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Operations & Office Manager

We’re looking for an Operations & Office Manager to help establish and run the organisation’s administrative, contractual, and operational foundations.

This is a pivotal role for someone who thrives on building efficient systems, supporting teams, and ensuring everything runs smoothly behind the scenes.

Location: Central London (Fitzrovia)
Salary: £38,000 – £40,000 per annum
Contract: Permanent, full-time
Start date: ASAP
 

Closing Date: Wednesday 22nd October 2025 at 11.59pm

About the role

As Operations & Office Manager, you’ll lead the day-to-day management of the office, oversee administrative systems, and act as the key point of contact for operational matters. You’ll work closely with senior leadership to ensure compliance, effective coordination, and strong relationships with partners, suppliers, and other stakeholders.

You’ll also take responsibility for HR and recruitment support, financial administration, and charity compliance, making sure policies, contracts, and records are maintained to the highest standards.

Key responsibilities include:

• Overseeing the day-to-day running and initial set-up of the office, working closely with our architects, Counterspace.
• Acting as the first point of contact for operational queries and supporting the senior leadership team.
• Managing contracts, procurement, and supplier relationships, ensuring all deliverables and payments are tracked.
• Providing HR support across recruitment, onboarding, and policy maintenance.
• Supporting finance processes, including expenses, invoices, and compliance reporting.
• Developing and improving operational systems, processes, and data management tools.
• Ensuring charity and GDPR compliance and maintaining up-to-date organisational documentation.

About you

We’re looking for a professional with 4+ years’ experience in operations, administration, or office management. You’ll have a proven track record in managing contracts and suppliers, excellent organisational and communication skills, and strong proficiency with Microsoft 365.

An understanding of HR processes, charity governance, and financial administration would be an advantage. Most importantly, you’ll be proactive, collaborative, and excited by the opportunity to help shape a new and inclusive arts organisation from the ground up.

Please upload your CV (2 pages), a covering letter (1 page) outlining your interest in the role and how you meet the criteria of the role.

About the organisation:  

This is a brand new arts and cultural institution and charity in London’s central Fitzrovia district, developed from the digital platform originally launched in 2011 by the Kamel Lazaar Foundation. Dedicated to supporting artists from the Global Majority, Ibraaz is an ambitious and creative organisation providing a brave space for art, culture, and ideas.

Other roles you may have experience of could include Operations Manager, Office Manager, Business Manager, HR and Operations Manager, Operations and Administration Manager, People and Operations Lead, Charity Operations Manager, Administration Manager, Governance and Compliance Officer, Operations Coordinator, Operations Executive, Executive Assistant, or Business Support Manager, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Community Engagement Officer is an essential role in fostering strong relationships with current and prospective members of the School Library Association community. The postholder will provide frontline support, drive online and in person engagement through outreach initiatives, and contribute to the growth and sustainability of the membership base. This is an exciting opportunity for someone passionate about school libraries, children's books, education, and community-building. An expert communicator, you will be experienced in developing relationships with a variety of stakeholders at all levels and relish a busy role.

Coordinating and supporting our Branch network, you will collaborate on initiatives for development, delivery and new projects as they come online. You will be the first port of call for advice and expertise relating to school libraries and enabling our members to more effectively support their school communities. As resident children’s book expert, you will help with initiatives such as the SLA Information Book Award and member book related events. Supporting the delivery of online and in-person networking events and workshops for members, you will work with your SLA colleagues, in particular the Training and Events Officer, to deliver a high-quality member offer and to ensure member needs are reflected in all offerings. The ability to travel to training and events across the UK is essential. Duties include:

Branch network and member support

• Support the SLA Branch Network and member outreach
• Identify opportunities for developing initiatives to grow and develop the Branch network community, that will deliver on the SLA mission
• Develop strong relationships with local, regional and national stakeholders to support network growth and enable members to take full advantage of all relevant opportunities available to them
• Provide advice for SLA members on all aspects of school libraries, ensuring they are supported and can be as effective as possible in their school communities 
• Drive engagement and development of online communities as part of the branch network
• Coordinate the mentoring scheme and ensure it is promoted effectively, with necessary support and development available to mentees and training for mentors

 Training and events

• Support the development and delivery of a calendar of online and in-person networking and engagement events and workshops
• Represent the association at relevant events and for programmes (e.g., conferences, webinars, book awards)
• Support development of training programmes, toolkits and resources using member insight to inform

Outreach and communications

• Use sector insight to identify opportunities for development of research and other initiatives, maintaining links and horizon scanning
• Provide SLA consultancy aligned with strategic approaches, supporting schools with development of their libraries, reading and information literacy provision to help children and young people reach their full potential
• Contribute to SLA communications such as TSL, newsletters, updates, and promotional materials
• Oversee the book review process in support of TSL, our quarterly journal

An ability to foster collaboration and community engagement will be an important part of this role. All team members contribute to office admin, maintaining member data and general office support.

To be successful in this role you should ideally be able to demonstrate:

• experience of working in school libraries, the education sector and a strong understanding of the education landscape
• strong knowledge of children and young people’s literature across the age ranges
• understanding of the curriculum and teaching and learning outcomes
• experience developing and delivering inspirational training, online and in person
• experience creating training resources, toolkits, teaching and learning activities
• the ability to galvanise and inspire others with flair and creativity
• the ability to multi-task, manage own workload, prioritise and meet competing deadlines
• the ability to work hours flexibly around event and training delivery

The salary for this position is £19, 594.59 (FTE £29,000) for 25 hours per week, and comes with a 6% employer pension contribution.

This is a remote working role, with regular all team meetings which you will be required to attend, in addition to training and events across the UK and online. Working patterns can be negotiated. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

Why work for the School Library Association?

We are in an exciting period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress and you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members and passionately believe in the power of school libraries to transform children and young people’s personal, social and educational outcomes.

Annual Leave is 25 days plus bank holidays. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.

About the School Library Association

The School Library Association (SLA) is an independent charity and membership organisation that believes every pupil is entitled to effective school library provision. The SLA supports all those working in school libraries. We have been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate networking opportunities for everybody working in and with school libraries.

How to apply

To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in relation to the job description, that you can bring to this role, and how your skills align with what we are looking for. Applications without a cover letter will not be considered. We truly appreciate all applications, but due to the volume we receive, we will not be able to provide individual feedback. No agencies please.

Deadline: 10th November 9am. Please note we will be actively interviewing for this role; if you are interested apply as soon as possible as we may close recruitment early if the right candidate is found.

NO AGENCIES PLEASE 

Senior Events and Membership Co-ordinator 

Salary: £32,640 (pro-rata) / 17.5 - 35 hours per week (both part-time and full-time options considered)

Job location: Central London and remote working – we are currently operating hybrid working and we ask employees to attend our London office with their core team for one day every two weeks, as well as other occasional key events such as away days, inductions and training that are more effective in person. 

• Do you want to take the next step in your career at The Queen’s Institute of Community Nursing, a highly successful national community nursing charity?

• Are you hardworking, flexible, highly organised and efficient? 

• Are you reliable, with excellent attention to detail? 

• Do you have office administration experience?

The QICN is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community.  Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack .

The Senior Events and Membership Co-ordinator has key responsibility for supporting our Organisational Membership alongside the Events Manager and the Head of Commercial Operations to ensure work is covered by the wider team and to act as a central point of contact for partners and clients.

The Events Team is a key core team led by the Head of Commercial Operations, responsible for ensuring that support is provided to the QICN’s core programmes of work including the organisational membership, CPD events and various programmes.

The role will also include several additional co-ordinator duties as part of the wider team, which is expected to work flexibly to cover the requirements of the organisation.

The post holder will require the ability to work in a fast-paced response environment with a high level of efficiency and the ability to take initiative. Essential is the ability to manage, balance and prioritise several one-off tasks, while ensuring critical routine tasks still take place. While not a key prerequisite for the role, project management would be a skill that would be expected to be developed.

Responsibilities

• Acting as a key point of contact for existing and new membership enquiries 

• Working with the Head of Commercial Operations to track key deliverables within the membership and ensuring the maintenance of accurate records.

• Ensuring the issuing of invoices and supporting the Director of Finance with chasing payments and tracking payments

• Writing and editing newsletters to improve membership engagement

• Ensuring appropriate updating of the CRM and events management software and liaising with the communications team.

• Tracking key statistics on member engagement and attendee numbers

• Overseeing the coordination and administration of several QICN professional networks. 

• Supporting the Network Lead with outreach to potential network members. 

• Preparation of online and in-person meetings (creating Zoom events, booking venues, setting online registration pages, sending out joining instructions, overseeing attendance list, preparation of materials, liaising with attendees and speakers, assistance on the day). 

Person Specification

• Minimum of five years’ experience of working in a coordination, support or administrative environment

• Experience of working with senior stakeholders 

• High level of digital literacy (MS Office, MailChimp, Eventbrite, Zoom)

• Experience of using CRM packages to manage, distribute, and update work

• Experience of organising events/workshops

• Experience of financial administration

• Experience in writing newsletter and promotional materials

• Detail oriented

• Good problem-solving and communication skills 

• Highly organised and methodical approach to managing workload, including competing deadlines 

• Able to work on own initiative and deliver timely, high-quality results

Desirable

• Experience in working in the healthcare sector

• Experience working with organisational members or high value clients

For the full Job Description and Person Specification, please refer to the Job Pack.

We are dedicated to the continual professional development of our employees and offer access to training opportunities.

We offer 25 days’ holiday per year (pr-rata for part time roles) plus up to 10% employer contribution to pension scheme and interest-free season ticket loans.

Closing date:   Monday 3 November, 5pm

Interviews:       Monday 17 November, online via Teams

Please note that only short-listed candidates will be contacted after the closing date.

Charity no: 213128

Systems Administrator

Job reference: LL/25/10

c£50,000 per annum, plus benefits

St James’s Square, London SW1

Contract: Full-time, permanent

Hours: 35 hours per week, Monday to Friday, 9.30am - 5.30pm (with flexibility in line with the Library's hybrid working policy)

About The London Library

For 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word. We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.

About the role

We are seeking a Systems Administrator to join our small, dedicated IT team. In this pivotal role, you will be responsible for:

• Developing, installing, and maintaining company-wide systems

• Maintenance of the Library’s internal and cloud based systems

• Network administration: monitoring systems on a day-to-day basis, updating systems when necessary

• Providing 2nd/3rd level technical support to the IT Assistant and responding to security threats and network security

• Working with internal stakeholders, service providers, and external partners for both day-to-day operations and digital transformation projects

About You

You are an enthusiastic professional with:

• A formal qualification, preferably in an Information Technology subject

• Experience of maintaining a variety of complex IT systems in an academic library or membership organisation

• Experience of evaluating and commissioning computer hardware

• Ability to work with absolute discretion, tact and confidentiality

• First-rate general IT skills (Windows, MS Office, email, internet), and proven ability to problem-solve IT problems

• Proven ability to learn new systems quickly

• Excellent communication skills, both one-to-one and with groups

• Proven ability to organise own work and use time effectively

• Proven ability to deliver project deliverables to time, cost and quality

Personal attributes include:

• Ability to think beyond existing practices to identify and implement potential improvements

• Presentation of a positive and professional image at all times

• Ability to work accurately, methodically, and successfully to deadlines

• Tact, diplomacy, and flexibility

• Patience, resilience, and a good-humoured approach to problem-solving

Why Join Us?

The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.

If you have the expertise to deliver a great IT experience and are passionate about using your skills to contribute to the development of The London Library, we want to hear from you!

To Apply

Please visit our website via the link and apply online.

Deadline for applications: Tuesday 28 October 2025 @ 5.00 pm

Interviews: w/c Monday 3 November

The Library welcomes applications from all sections of the community and all applicants will be considered on the basis of their merits and abilities for the post. Please note we are only able to consider candidates with a current right to work in the UK.