Office and database manager jobs in kingston upon thames, somerset

About Stoll:

The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.

The Role: Deliver an outstanding service to residents and internal stakeholders by ensuring properties are well-maintained, resident needs are met promptly, and all interactions reflect professionalism, empathy, and efficiency.

Key Responsibilities: Deliver excellent customer service to internal and external customers, always aiming to enhance the customer experience.

Respond promptly to resident inquiries and resolve issues efficiently and professionally.

Coordinate maintenance and repairs to ensure properties are maintained to a high standard. 

Monitor contractor performance and follow up on incomplete or delayed works to ensure service quality and resident satisfaction.

Manage resident move-ins and move-outs, including inspections and addressing any defects.

Ensure accurate and thorough logs are maintained and monitored from issue inception to satisfactory resolution.

Liaise with relevant teams to ensure all safety certificates (gas, electric, fire) and risk assessments are up to date and accessible.

Contribute to void property turnaround by coordinating inspections, ensuring remedial works are completed quickly, and preparing properties for new tenants.

Assist with organising and attending resident meetings, open days, and community engagement events to build positive relationships and gather feedback.

Provide administrative support for tenancy-related processes.

Maintain confidentiality and handle sensitive resident information in accordance with GDPR and data protection policies.

Use internal systems to log interactions, raise repairs, and track progress.

Monitor trends in customer feedback and complaints to identify recurring issues and suggest service improvements.

Assist in the preparation and distribution of newsletters, notices, and digital updates for residents.

Stay informed on organisational policies and complete relevant training to ensure consistent and compliant service delivery.

Person specification:

Customer Focused: Demonstrates a strong commitment to delivering excellent service and enhancing the resident experience.

Organised and Detail-Oriented: Maintains accurate records, manages multiple tasks efficiently, and ensures timely follow-up.

Strong Communicator: Communicates clearly, professionally, and effectively with residents, colleagues, and contractors.

Collaborative: Works well with others, contributes to team goals, and offers constructive feedback to improve service delivery.

Problem Solver: Applies sound judgment and initiative to resolve issues and manage conflicts effectively.

Technically Proficient: Confident in using Microsoft Office Suite and internal systems for reporting, communication, and task tracking.

Adaptable and Proactive: Responds positively to change, takes initiative, and seeks opportunities to improve processes.

Confidential and Compliant: Understands and adheres to data protection and GDPR requirements when handling sensitive information.

Resident Engagement: Comfortable participating in community events and engaging with residents to build trust and gather feedback.

Health & Safety Aware: Understands the importance of compliance with safety regulations and ensures documentation is current and accessible. Frontline Competencies Working with Customers

A focus on maximising the independence of our Customers in all interventions

A focus on delivering a holistic service to Customers at all times, focusing on the person as well as their situation

The ability to regularly motivate and inspire Customers to improve their life situation

The ability to deal with customers exhibiting challenging behaviour in a positive way

An understanding of support issues, particularly relating to Veterans Communication

The ability to communicate effectively with all Customers Health and Safety

An understanding of how to safeguard vulnerable adults and children

The consistent application of appropriate boundaries when working with Customers Other Duties

Support housing: Carry out any other duties as required by the Housing Manager or Head of Housing.

Cover housing officers: Act as the first point of contact in relation to housing applicants, ensuring that all data is recorded accurately on the housing database and the waiting list is managed efficiently

Mind in Croydon is seeking to recruit a full time Independent Mental Health Advocate (IMHA)  to join our small, dedicated team of Independent Mental Health Advocates working to provide advocacy services to adults subjected to detention under the Mental Health Act in the London Borough of Croydon to ensure they understand, express and exercise their rights, and to enable them to access essential services. The advocacy team also provides Community Mental Health Advocacy for people who are informal patients in psychiatric hospital or living in the community and provides weekly advocacy service at two InMind Healthcare Group hospitals in Croydon.

This role is suitable for a fully qualified Independent Mental Health Advocate (IMHA) with a proven ability to support people under the Mental Health Act. We are not considering trainee positions at this time.

In December 2024 the team was awarded the Quality Performance Mark in Advocacy, a testament to their quality of service providing safe and life-changing support.

SALARY: £30,404 per annum
plus pension contributions (above 4% by salary sacrifice.

REPORTS TO: Advocate Service Manager 

TERM: Permanent, subject to funding, full time (36 hours pw)

BASED AT: Bethlem Royal Hospital, Beckenham BR3 3BX. Advocates are also required to meet clients at different sites throughout Croydon and neighbouring boroughs.

This role supports hybrid working. Other flexible arrangements can be discussed however please note that specific flexible working arrangements such as staggered hours may not be feasible due to operational constraints set by the Hospital.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Kinship Minds is a transformative programme that enhances the support we provide to kinship carers in England and Wales.

Our goal is to build kinship carers' confidence and equip them with the knowledge and skills to support children in their care—especially in recognising and responding to early signs of mental health issues.

We are at the beginning of our journey to embed therapeutic and trauma-informed approaches across all areas of service delivery. This includes one-to-one support, digital resources and training, and peer support networks.

The Strategic Trauma-Informed Practitioner will lead this transition, helping us move from a trauma-sensitive organisation on a journey that becomes trauma-aware, trauma-informed, and ultimately trauma-responsive. 

The type of person we’re looking for: 

You will need to be able to step into this role quickly, bringing your experience of building and developing trauma informed approaches in complex services.   

You will have strong leadership capabilities, able to work at pace autonomously with creativity and dynamism.  You will need to have excellent attention to detail.   

What you'll be doing: 

This strategic and hands-on role will help Kinship strengthen its therapeutic offer and build the confidence and capacity of staff and kinship carers to understand trauma and the impact it has, and strategies to support. We are particularly interested in experience in developing trauma-informed parenting training and resources.   

The postholder will play a key role in developing and manualising our trauma-informed approach across core services: Kinship Connected, Kinship Reach, our Advice Service, and Peer Support Service. It will work with subject matter experts to develop trauma-informed approaches, toolkits, and resources for everyday service delivery, based on the needs of kinship carers and their families.   

Key responsibilities: 

• Develop and lead Kinship’s trauma-informed strategy, ensuring the implementation of trauma-informed principles across all service delivery (for example using Dr Karen Treisman’s approach).  

• Lead the development and manualisation of trauma-informed practice across Kinship Connected, Kinship Reach, the Advice Service, and the Peer Support Service. This includes resources, approach and content.   

• Develop and deliver capacity-building approaches and resources for kinship carers to help them identify and respond to trauma and mental health needs in children.  

• Work collaboratively with subject matter experts to develop self-guided training, toolkits, and multimedia resources.   

• Represent Kinship at external events and meetings to raise awareness of the services and to influence other organisations, policy and practice.  

Knowledge, abilities, skills and experience: 

• A qualified trauma-informed practitioner with significant experience in delivering or developing trauma-informed services.  

• Experience working with kinship carers or in adoption and fostering sector.   

• Proven experience applying the principles of trauma-informed care across organisations, preferably in children and family services.  

• Qualified or accredited practitioner in Non-Violent Resistance (NVR) or demonstrable experience using the approach in practice.  

• Experience in designing and delivering training and coaching for professionals and/or families on trauma and therapeutic approaches.  

• Excellent understanding of safeguarding policies and procedures focusing on contributing to a culture which values transparency, reflective practice and continuous learning.   

Location: GCT Offices, Central London (minimum 3 days per week, home-working up to 2 days per week)

Galapagos Conservation Trust (GCT) is looking for an Operations & Finance Officer to join our busy, friendly team in London. Reporting to the Finance Director, you will have an essential and diverse role supporting the operations and administration of a ~£1.8m charity, which has ambitions to grow. You will support the Finance Director through payment processing, CRM management, IT management and HR support/ ensuring team well-being. You will be the first point of contact for all enquiries, providing a critical ‘face’ and ‘voice’ for the charity.  You will be responsible for the smooth running and effective administration of the London office and delivery of our all-team Team Days and meetings. You will be joining us at an exciting time as we implement a new three-year strategy, which includes expanding the team and growing our income through increased programme activities and securing larger, institutional grants.

Who we are

Galapagos Conservation Trust (GCT) is the only UK registered charity focussed solely on the conservation of one of the most unique and ecologically important, but vulnerable, areas in the world, the Galapagos Islands. With 30 years of experience, we partner with Ecuadorian authorities, NGOs, local communities and leading researchers both in Galapagos and the UK to support impactful conservation programmes and deliver community outreach across the Archipelago.

By raising funds and awareness in the UK, we are able to support and deliver projects in Galapagos, helping to contribute to the overall management of this unique ecosystem and enabling us to achieve maximum positive impact in our efforts to conserve the special wildlife of these Islands.

What we want

· An experienced person with a high level of organisational ability with a strong attention to detail

· Excellent verbal and written communication skills with a friendly and open approach (including being comfortable with managing phone calls)

· A strong member of the team with a can-do attitude who will be responsive to the changing demands of a growing organisation and willing to support team mates

· A passion for conservation and the natural world and knowledge of working in the charity sector

What you will get

· An opportunity to gain operational knowledge of a charity and increase your skills particularly in finance, HR and administration

· Support from the Finance Director and other staff as appropriate

· To be part of a committed team which is supported by a fully engaged Board of Trustees

· Opportunities for training (where appropriate)

· A connection with cutting edge conservation projects in the planet’s first World Heritage Site, the Galapagos Islands and the surrounding Galapagos Marine Reserve

Closing Date: midnight on Wednesday 15 October 2025. We will be undertaking rolling shortlisting and interviewing for this role so the advert may close early if the vacancy is filled before this date.

Thank you for your interest.

Job Title: Senior Programme Officer, Active Fellows

Line Manager: Team Leader, Active Fellows (Deputy Fellowship Programme Manager in Team Leader’s absence)

Salary: £36,062

Start date: 1 November 2025

Contract type: Permanent

Application deadline: 16 October 2025. Please note we will be reviewing applications on a rolling basis

Benefits:

• Challenging and rewarding work, always life-changing, sometimes lifesaving

• Competitive salary

• Team and individual training opportunities

• Commitment to performance and personal development

• Hybrid working, home and office (minimum 2 days each week in the office)

• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm

• 25 days plus Bank Holidays annual leave entitlement

• 8% employer pension contribution

• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes

Role Purpose Statement

The Senior Officer, Active Fellows plays a key role in delivering high-quality support to Cara Fellows. This includes leading casework, coordinating Cara’s mentoring scheme to support Fellows’ placements, and contributing to strategic improvements across the Fellowship Programme. The role combines direct support to Fellows, operational oversight and delivery of casework, and collaborative leadership to support Cara to uphold its mission.

Organisational Background

The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.

Cara has been a lifeline to academics at risk for over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.

Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’

‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’

This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine and Russia and many other countries.

Key Responsibilities

Fellowships

Casework

· Manage a caseload of up to 50 Cara Fellows, providing tailored support.

· Maintain accurate and GDPR-compliant records of casework activity.

· Liaise with Fellows to coordinate support and escalate complex cases to the Team Leader as required.

· Monitor, research and update visa guidance to reflect changes in complex immigration regulation.

· Keep up to date with relevant information regarding immigration laws, e.g. visas, legal procedures, etc.

· Liaise with independent legal advisors where necessary.

Finance

· Work with colleagues in finance to ensure accurate and timely payments to Cara Fellows and non-Fellowship related payments.

· Promptly issue relevant invoices.

· Understand financial processes – on Salesforce and Pleo – and update systems appropriately.

· Contribute to robust financial processes.

Support Mechanisms

Mentoring Scheme

· Project Lead for the Cara Mentoring Scheme.

· Coordinate rounds, delegate tasks to the team as required, and oversee delivery.

· Recruit mentors and mentees, and decide on a cap on number of participants if required.

· Lead on partnerships with organisations working in the mentoring world.

· Monitor the relevant budget and flag issues to the Team Leader.

· Lead on monitoring and evaluation (M&E) for the Scheme, suggesting improvements to this, and ensuring accurate data collection and reporting.

Webinars and Workshops

· Lead on developing ideas for webinar topics relevant to the needs of Cara Fellows.

· Organise these webinars, contacting speakers and attendees, all with the close support of the Programme Assistant.

· Monitor and evaluate the success of these events, through clear feedback mechanisms.

· Aim to deliver approximately three webinars per year, subject to team capacity.

· Lead on the delivery of workshops for Cara Fellows with external partners, managing Fellow participation.

· Contribute to the development of accessible resources to share openly within the Cara network.

Strategic Development

Alumni Engagement and Impact Reporting

· Play a key supporting role to the Team Leader in improving Cara’s alumni engagement.

· Contribute to developing Cara’s alumni network, with involvement in strategic discussions on interacting with alumni.

· Keep track of Cara Fellows’ media preferences and support the Team Leader in inviting relevant Fellows to participate in public events and media engagements.

Monitoring and Evaluation

· Support M&E activities across the Fellowship Programme, suggesting improvements to data quality and reporting.

· Ensure accurate data entry on Salesforce and flag inconsistencies to relevant team members.

· Assist with compilation of required information, statistics and reporting to Cara’s Council & F&GPC meetings.

Management Responsibilities

Deputise for Team Leader

· Cover for the Team Leader when required – lead team meetings, make decisions on cases for the team, provide general guidance and leadership.

· Assist the Team Leader with line management within the team, mentoring junior staff and contributing to continued team development.

· Approve the Active Fellows team’s working hours.

· Provide input on policy and process improvements.

· Show adaptability and willingness to take on additional work when needed.

Training/Inductions

· Play a leading role on inducting new staff to the Active Fellows and wider Cara team.

· Train new staff on key processes and offer continued guidance on difficult/complex cases and tasks.

Partnerships

· Support key strategic partnerships in Cara’s Universities and Research Network.

· Support the Team Leader in organising webinars and events for Cara’s network representatives at host institutions across the UK.

Ad Hoc Responsibilities

· Show adaptability and willingness to take on additional work when necessary.

· Support Fellowship Programme with ad hoc responsibilities.

Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, Deputy Fellowship Programme Manager, or Team Leader, Active Fellows.

Person Specification – Senior Programme Officer, Active Fellows:

Qualifications

Essential:

• Bachelor’s degree or equivalent
• Strong analytical and numeracy skills

Desirable:

• Master’s degree or equivalent

Knowledge & Experience

Essential:

• Understanding of UK immigration options for displaced academics
• Experience managing sensitive casework and maintaining accurate records
• Experience coordinating projects, events, or support schemes
• Familiarity with basic financial processes (e.g. payments, budget tracking)
• Confident use of Microsoft Office and Salesforce or other CRM systems

Desirable:

• Awareness of global issues affecting at-risk academics
• Experience coordinating mentoring programmes or similar initiatives

Skills & Attributes

Essential:

• Cultural sensitivity and commitment to Cara’s mission
• Ability to supervise and mentor junior staff
• Excellent communication and interpersonal skills
• Strong attention to detail and time management
• Ability to work independently and collaboratively
• Adaptability, integrity, and problem-solving ability

Desirable:

• Foreign language skills (e.g. Arabic, Farsi/Dari, Pashto, Ukrainian, Russian)

Based: Central London, Green Park (with flexibility to work one or two days a week at home)

Contract: Full time, 35 hours per week (some flexibility is possible for the right candidate) 

About the Foundation

The Bernard Sunley Foundation is a family grant making foundation which supports charities in England and Wales working to raise the quality of life and provide greater opportunities for the young, the elderly, the disabled and the disadvantaged.

The Foundation has awarded over £140 million in grants since it was established in 1960. Each year, the Foundation awards nearly £5 million to capital projects that deliver a real community focus or provide facilities to support those in need. Grants are made across the Foundation’s four funding categories of community, education, health and social welfare. In the last financial year, the Foundation made 380 grants, totalling £4.860 million. 

About the role

The Grants Officer will join our small, hardworking, friendly team and will be responsible for overseeing the monthly grants programme. They will support the Director in collating the board papers for each of the three annual Trustees’ meetings. They will also be expected to help assess the large and medium grant applications that go through to the Trustees’ meetings. The new Grants Officer will be asked to visit charities and projects, which will entail travel across England and Wales. The new Grants Officer will also maintain the grants database, be responsible for updating the new website and be the first port of call for any grant application enquiries.

About you

This role would suit a range of candidates and we are open to candidates without direct grant making experience but the successful candidate will need a demonstrable understanding and knowledge of the grants world. We are particularly keen to hear from people who have energy, enthusiasm, good communication and relationship building skills and experience and confidence with databases. An understanding of how to read charity accounts would be a bonus but training will be provided for the chosen candidate. You will have an aptitude for working both independently and as part of a collaborative team and managing a varied and busy workload.

To apply

If you would like to apply for the role, please send your CV together with a completed Application Form (attached to this ad), by 10am on Monday 6 October  to the email address in the Candidate Information Pack (also attached). 

More Information

If you want to discuss anything in more detail, please email or call Allyson Davies, our recruitment advisor, via the contact details in the Pack. 

RMF is a registered charity founded in 1855 whose aim is to assist registered doctors and their families who are in financial hardship. The Royal Medical Foundation is a charity based at Epsom College in Surrey, UK. It was founded in 1855 by Dr. John Propert. The foundation’s primary mission is to assist GMC-registered doctors and their families who are experiencing financial hardship. The foundation provides support in several ways: regular payments to doctors, widows, widowers, and children of doctors; One-off grants for emergency situations; and assistance with school fees for the children of doctors, helping to maintain educational stability during times of distress caused by illness, bereavement, or financial need.

The Role

The role will be assisting and supporting the case work manager in the good running, granting and management of awards to beneficiaries and the development of its impact in accordance with the RMF’s charitable objectives. The caseworker will report to the Case Work Manager but is accountable to the Chair of the RMF.

Case Work duties and responsibilities include but not limited to:

• Investigating all applications, which meet the Foundation’s guidelines to satisfy their eligibility for financial assistance. Checking the applicants’ personal and financial circumstances to make recommendations of the type and amount of assistance required. Investigating supporting documentation, potential beneficiaries and conducting due diligence to eliminate any fraudulent applications, particularly if information provided is inconsistent.

• Ensuring applicants meet the Foundation guidelines and eligibility criteria and provide the relevant information needed.

• Support the Casework Manager with preparing, drafting and presenting case papers for quarterly RMF Board meetings, as well as regularly reviewing cases and providing updates where necessary.

• Administering new and existing grants and awards, including administration of regular payments to beneficiaries. Maintaining regular contact with all beneficiaries and ensuring that any problems are dealt with swiftly. Regularly reviewing and updating existing beneficiaries’ financial circumstances and liaising with the finance department and Administrator accordingly.

• Signposting and referring as and when necessary to other agencies (e.g. social workers) and charities. Maintaining close liaison with all the other Medical Charities to ensure that all applicants receive the assistance they need, and to prevent unnecessary duplication in financial assistance. Attending regular meetings held by trusts and charities to stay connected with developments in the voluntary sector and for networking purposes.

• Signposting to support applicants with Welfare Benefit advice - ensuring that beneficiaries are in full receipt of all their eligible Welfare Benefits.

Office and management duties and responsibilities include but not limited to:

General Administration

• General office administration including dealing with all post, emails, and telephone calls for the RMF.

• Ensuring the various application forms and letter templates are kept up to date, including changes to state benefits.

• Track and monitor applicant and case load data, identifying any trends or patterns of behaviours.  Regularly monitor and update key metrics relating to applicants and case work including number of applicants per quarter and their profile/demographic, number of open and closed cases and report to the Board on a quarterly basis.

• Draft a quarterly report to the Board, monitoring data and identifying trends relating to key metrics relating to applicants and case work including the number of applicants per quarter, their profile/demographic, number of open and closed cases.

• Providing timely information as requested by the auditors and responding to any queries form the Auditors. Assisting the Director of Finance and Secretary to Council in preparing for and drafting the Annual Report and Financial Statement.

RMF Board Meetings

• Support the Casework Manager  with preparing the case papers and all supporting documentation for the Board meetings.

• Preparing the award and refusal letters after each meeting, in line with decisions made as recorded in the Minutes.

• Managing and tracking each beneficiary offer and acceptance of award.

Payment Arrangements

• Ensuring there is sufficient funding available for awards agreed by the Trustees. Liaising with the finance team to ensure payments are made on time and are accurate.  Providing appropriate updated data to the Director of Finance (of Epsom College) to add to the Grants Financial Statement.

• Providing information for payment of the monthly BACS and other payments with supporting evidence and liaising with Director of Finance and Administrator for approval of payments.

• Ensuring the correct withdrawal of unused funds is put forward at each meeting and inform Accounts Department accordingly to deduct on the Grants Financial Statement when approved.

• Ensuring that the various payments requested by the beneficiaries are reasonable, are consistent with the minuted decision, that funding is available, and payment is actioned appropriately.

Marketing and Profile raising

• Support the Caseworker Manager in developing and implementing plans to raise the profile of the RMF and target appropriate audiences within the medical sector to increase appropriate applications and report back to the Board.

• Assisting the Caseworker Manager in raising awareness of the work of RMF including writing articles for medical publications, applying for charity grants and awards as well participating in charity award events;

Compliance

• Reporting any safeguarding concerns to the Casework Manager (or other senior manager) who will escalate to the Safeguarding Lead where appropriate – following all safeguarding policies and procedures.

• Maintaining up to date knowledge of relevant regulatory and legislative guidance applicable to the Charity, including the Charities Commission guidance.

•  Ensure board reporting, recording keeping and working practices are compliant with Data Protection principles, UK GDPR and other regulatory requirements;

• Maintaining a high standard of record keeping and detailed case records, including attendance notes of any communication with applicants.

Qualifications, skills, attributes, and experience

• Experience in promoting a charity’s mission and goals to offer appropriate support to potential applicants
• A good working knowledge of the processing of grants and awards in compliance with regulatory standards, alongside financial acumen
• Strong working knowledge of the advice sector,  and the welfare benefits system to support the Charity’s beneficiaries, maximising their income and providing holistic signposting to other services
• An excellent understanding of the Data Protection and UK GDPR
• Excellent administrative skills and casework recording, with an attention to detail
• Excellent communication skills and the ability to listen and discuss sometimes sensitive and challenging information, and impart information in a way that is accessible to applicants, Trustees, and the wider community.
• Empathy and the ability to identify applicant’s areas of need
• Knowledge of working within safeguarding policies and principles
• Excellent time management and organisational skills and the ability to manage their workload
• Strong problem-solving and analytical skills 
• Resilience and the ability to maintain a professional approach even in difficult circumstances
• Excellent critical thinking skills
• Excellent administration and IT skills including competent user of Word, spreadsheets, database management systems and financial recording software, online portals and Microsoft Teams
• Ability to work from home with reliable, high speed internet

This role is under the employment of the RMF.  However, given the association and attendance from time to time at Epsom College all RMF staff are expected to be committed to the safeguarding and promoting the welfare of children and young people in addition to the applicants to and beneficiaries of the RMF. This will include regular attendance  training sessions and any other training required by Epsom College.

Team Administrator

Overview

Watford and Three Rivers Refugee Partnership (WTRRP) provide services to refugees, asylum-seekers and other vulnerable migrants in our area.

We are looking for a part-time Team Administrator to support us with administrative duties to ensure the smooth running of services we provide as well as support with the volunteer recruitment process. This post is funded by the National Lottery grant until February 2027 with possibilities of being extended. This is a part-time post of 18.5 hours a week and is office based in Watford.

We are looking for someone with excellent interpersonal and administrative skills who understands the needs of our clients and partner organisations. In return we can offer you an interesting and rewarding role that enables you to give back to your community. We run a successful drop-in service every Tuesday from 11.30-1.30pm, a Social Hub for clients, as well as a number of ESOL classes. We have a full-time Caseworker and a part-time volunteer co-ordinator as well as over 60 volunteers.

Salary: £13,668 (£27,336 FTE)

Working hours: 18.5 hours per week, there is some flexibility regarding working days but must be available on a Tuesday.

Duration: This post is funded until Feb 2027 but, with good prospects of extension

Location: WTRRP, St Mary’s Church, Church St, Watford WD18 0EG

Closing date for applications: 17 October 2025

Interview dates: 29th and 30th of October 2025

We will ask for references from the successful candidate after interview, and also for your DBS if you have one issued in the last two years.

Are you passionate about using digital innovation to create positive change?

Join us as Digital Product Owner and help transform the lives of young people worldwide.

In this key role, you’ll manage inclusive, engaging, and effective digital products that support young people to build confidence, develop skills, and access pathways to self-employment or work.

You’ll lead the development of product roadmaps, with a focus on integrating cutting-edge AI solutions to enhance our learning platforms. Working across regional teams and partners, you’ll align efforts into a unified roadmap to serve a global audience.

Proficiency in data management and insights is central to this role. You’ll advise and oversee the development of processes, strategies, and governance frameworks to ensure quality, consistency, and actionable insight across our digital products.

Your strong project management skills will help you guide cross-functional teams and stakeholders to deliver innovative, user-centred solutions on time and within scope. You'll take a consultative, collaborative approach to ensure products align with our strategic goals and broader digital proposition.

Working closely with the digital and design team, regional colleagues and stakeholders, you’ll use your expertise to influence decision-making and embed best practices within our governance framework.

Ready to make a difference?

Apply now and help us deliver impactful digital solutions that unlock potential and transform futures.

As one of our Grants & Services Officer, you will play a pivotal role in ensuring that grant applications are processed efficiently and applicants are dealt with holistically, compassionately and professionally.

 As we help record numbers of people, the successfully appointed Grants & Services Officer will be required to:

Deal with applicant enquiries

• Ensure a pleasant, helpful and empathetic welcome to applicants who contact the Charity by email, web form, written application or telephone.
• Provide guidance to applicants in relation to the Charity’s grants criteria, services and process, ensuring they understand how to apply and that their request fits within our criteria.
• ​Identify any potential safeguarding concerns at an early stage, escalating appropriately 

Process applications and referrals to services in a timely manner

• Verify that applicants are eligible beneficiaries and meet the Charity’s criteria.
• Prioritise any applications with particularly urgent requests 
• Check that each application is complete and follow up with applicants, as required, to ensure all information and supporting documents have been submitted.

Provide guidance and information to applicants

• Provide clear guidance to applicants throughout the application process and respond to their queries quickly
• Inform applicants of other potential sources of help and support

Recommend appropriate grant decisions

• Prepare objective, non-judgemental reports for each case, with appropriate, clear recommendations in line with the Charity's grants criteria. 

To be considered for our Grants & Services Officer vacancy which offers great scope for growth and a clear development pathway, applicants should demonstrate:

• Previous experience within a grant-making role or proven knowledge of the grant-making / benevolent sector.
• Proven experience of providing help and guidance, predominately over the phone and via email
• Previous experience of using databases / CRM systems (e.g. Salesforce).
• Ability to interpret grant criteria effectively and make clear decisions.

If you are looking for an environment where you will be nurtured through our strong commitment to staff development, alongside a generous benefits package, then we’d love to hear from you. 

We operate a 'mixed-mode' working model, where staff work both from home and from our spacious offices in Westminster with an average of one day per week in our Westminster office.

Clergy Support Trust is an inclusive and supportive organisation. We warmly welcome applications from candidates of all backgrounds, and believe a diverse workforce leads to fresh ideas and creative thinking.

37.5 hours per week

Hybrid role - up to 1 day a week from home

Job Purpose

As a central part of the HR team, the HR Administrator helps keep everything running smoothly behind the scenes. Acting as the first friendly face for staff and managers, from supporting day-to-day administrative operations to partnering with HR Business Partners, the postholder helps create a positive, people-first experience across the organisation aligned with the Hospice’s values.

About Us

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity who retain an interest in the oversight of the Hospice. Our mission is to provide compassionate, specialist palliative care to people in the diverse community of East London who are living with life-limiting illness. The Hospice seeks to be an outstanding provider of palliative and end-of-life care. Each employee is critical to delivering and maintaining those standards in accordance with the Hospice’s core values.

Key Responsibilities

1. HR Team and Service Support

• Act as the first point of contact for all HR queries (phone, email, in person) escalating where necessary.
• Monitor shared and team inboxes, providing administrative support to the HR team.
• Build and maintain positive working relationships across the hospice.
• Support the HR Business Partners in all areas of HR delivery including policy updates and audit process.
• Coordinate, arrange and take minutes at key meetings.
• Manage stationery and stock supplies for the HR team.

2. Recruitment and Onboarding

• Draft and publish job adverts and vacancy packs to internal and external platforms.
• Assist hiring managers with shortlisting, interview scheduling, and candidate communications.
• Carry out all pre-employment checks, including references, DBS, right-to-work, and Occupational health.
• Prepare offer letters and contracts of employment.
• Add new starters to the HR System and order fobs and name badges.
• Organise and deliver new starter HR inductions.

3. HR Systems and Administration

• Maintain accurate personnel records in line with GDPR and hospice procedures.
• Manage key compliance tasks including DBS renewals, right-to-work checks, and professional registration monitoring.
• Report on HR metrics.
• Maintain the HR Portal and rota management system.
• Process payroll changes including starters, leavers, absences, contractual changes and other miscellaneous updates.
• Produce and issue routine HR communication (maternity, leaver, probation letters).
• Manage employee benefits and general employee administration queries.
• Track and support performance review and probation processes.
• Support managers with absence management administration, escalating complex matters to the HR Business Partners.

Further information about the role can be found in the Job Description.

To apply, please click the Apply button to visit our website.

Closing date: Wednesday 8th October 2025

Interview date: Thursday 16th October 2025

Skills Development Co-ordinator

Salary: £31,000p.a.

We also offer 27 days of annual leave plus bank holidays and a birthday day off, 8% employer pension contributions, a core hours system of working and enhanced family friendly policies.

Contract:  Permanent

Hours: 37.5 hours per week

Location: Home based in England with extensive travel and overnight stays throughout the UK

Keep Britain Tidy is the nation’s favourite environmental charity, campaigning on a range of environmental issues, effecting change at both a local and national levels. 

We have an exciting new opportunity for an enthusiastic and committed skills development co-ordinator to join our Accreditations Team. This permanent position is ideally suited to someone with a training administration background who wants to expand their career in a busy and supportive workplace.

Based in the Green Flag Award team, you will report directly to the Accreditations Learning and Development Manager where you will be responsible for supporting the delivery of training and events to a variety of individuals and organisations in the parks and green space sector through the Green Flag Award Academy.

The responsibilities of this job include:

• Supporting the launch of the new Green Flag Award Academy
• Organising training events and conferences.
• Working closely with the sector to identify training opportunities
• Maintaining accurate records
• Sourcing and facilitating online events.
• Sourcing and sharing examples of good practice

The ideal candidate will:

Have excellent organisational and project management skills and be an excellent communicator with the ability to build relationships across the sector.

Be self-motivated and able to work independently with a passion for parks and green spaces.

All our roles benefit from generous holiday entitlements and pension contributions, including the opportunity to join the UK’s first net carbon pension scheme and to receive extra days leave for using alternatives to flights. If you have any special requirements for interview just let us know.

If you are interested in this job and want to help us make a difference, please review a copy of the full job description. After reading the application information, if you would love to work with us, please continue to apply.

As part of the application process, you will need to answer 3 questions and submit a tailored CV which fully demonstrates the essential skills/experience asked for within the job description.  We also ask you to complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

The deadline for applications is 09:00, Monday 13 October 2025. However, we reserve the right to close the application window early if we receive a high number of applications.

For successful candidates, interviews will be held via Microsoft Teams on Monday 27 & Tuesday 28 October 2025.

If you require an in-person interview, please let us know.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families’ Best Small Employer Award 2021.

No agencies please.

Lead high-value fundraising at the heart of the UK’s emergency response. An excellent step-up for a corporate fundraising specialist ready to broaden their remit, as well as a compelling challenge for an experienced high-value leader.

The Disasters Emergency Committee (DEC) brings together 15 of the UK’s leading aid agencies to raise funds quickly and effectively when humanitarian crises strike overseas. DEC’s appeals are nationally recognised moments, uniting the public, government, and partners to generate extraordinary support.

This maternity cover offers a unique chance to combine the immediacy of appeal fundraising with the influence of long-term strategic leadership. You’ll guide high-value income across corporate partners, trusts, and major donors, while also shaping the future of DEC’s Philanthropy & Partnerships function through a mid-strategy review and a set of ambitious live projects.

This role blends urgency and delivery with breadth, oversight, and strategic impact – an excellent step-up for a corporate fundraising specialist ready to broaden their remit, as well as a compelling challenge for an experienced high-value leader.

Interviews will occur on a rolling basis, so please apply ASAP!

As Head of Philanthropy & Partnerships, you will:

• Lead high-value fundraising across corporates, trusts, and major donors, ensuring income is maximised whether or not an appeal is live
• During appeals (typically one or two per year), deliver high-value income during national emergencies
• Oversee stewardship and account management of DEC’s partners, supporting managers to deliver exceptional relationships.
• Drive key strategic projects, including:
  • Refreshing the Rapid Response Network framework and offers
  • Embedding a core costs ask across corporates and trusts
  • Developing an emergency fund outside appeals to allow funders to plan contributions
  • Contributing to a major donor review and overseeing investment in trusts & foundations
  • Introducing wealth screening and segmentation for the first time
• Lead the mid-term review of DEC’s five-year strategy, assessing pipeline, budget deployment, and future investment
  priorities
• Provide oversight, stability, and external perspective to a strong, long-standing team

About you

We’re looking for a dynamic, hands-on fundraising leader who can balance delivery with strategy and thrive in both steady-state and high-pressure contexts.

The role would best suit someone with: 

• Significant corporate fundraising expertise, with a strong track record in account management of complex, high-value partnerships
• Experience managing staff (minimum two people)
• Adaptable, proactive, and confident leading income delivery during fast-moving appeals
• Clear passion for DEC’s humanitarian mission and ability to inspire confidence with partners
• Trusts & foundations or major donor experience is desirable

Hybrid Working and Employee Benefits

Hybrid Working: 

Office location: 17-21 Wenlock Road, London, N1 7GT

DEC have 2 compulsory office days per month and 2 discretionary office days per month. These are diarised in advance, except for August, which is kept free from compulsory office attendance.

In the event of an appeal – typically one or two per year – DEC have a compulsory 2-week office attendance. Additional worked hours are paid as TOIL. For further information or if you have any questions, please discuss with Joe.

Employee benefits include: 

• 25 days annual leave plus bank holidays
• 8% employer pension contribution (post probation)
• HealthCare Cash Plan, with access to an Employee Assistance Programme
• Gym Pass. discounted access to various health club providers
• Discounts schemes via Reward Gateway and BHSN Extras
• Life isurance of 3 x annual salary
• Enhanced sick pay (post probation)

Passionate about educational equality? Join our team and make a difference.

Location: London: we have 2 core days per week at our London Office, near King’s Cross. There will be regular travel to required partner colleges in London (2/3 days a week).

Travel: You will be required to regularly travel to your assigned colleges, so reliable means of transport (e.g car/bus/train) is essential. Colleges you may need to travel to include Newham College, London Southeast Colleges (Bromley), Sir George Monoux College, Waltham Forest College, London South Bank Colleges, Plumpton College 

Hours: Full-time (37.5 hours/week, Monday to Friday, flexible working patterns available).

Salary: Competitive, including London weighting where applicable.

Start Date: July 28th 2025.

Duration: Fixed term until end of May 2026, with potential for extension.

 Benefits

✅ 36 days of annual leave (including bank holidays).

✅ Flexible working options (hybrid & remote available).

✅ Professional development and training opportunities.

✅ Termly in-person team development days in our London office.

✅ Be part of a growing, mission-driven organisation making a real impact.

 About Us

Get Further is an award-winning charity that helps students from disadvantaged backgrounds secure essential English and maths qualifications. We support students in further education by providing specialist tuition, helping them progress into higher education, apprenticeships, and employment. Our programme has been proven to significantly improve student outcomes, with students on our programme more likely to improve by at least one grade compared to the national average.

We are now seeking a driven and passionate Programme Coordinator to join our growing team and ensure the successful delivery of our tutoring programmes.

About the Role

As a Programme Coordinator, you will be responsible for student engagement, timetabling, logistics, and tutor performance, helping learners secure vital qualifications for their future.

Programme Coordination

• Manage a portfolio of up to 300 students throughout the year, ensuring sustained engagement with tutoring sessions.
• Prepare for programme launches, including timetabling of sessions and logistical planning.
• Maximise student reach by filling available tutoring spaces and maintaining an active pipeline of students.
• Develop strategies to enhance student engagement and track attendance KPIs using our CRM system (Salesforce).
• Prioritise safeguarding and student safety at all times.

 Tutor Performance and Delivery

• Oversee tutor task and session management to ensure consistent, high-quality delivery.
• Conduct regular check-ins with tutors, providing guidance and feedback.
• Observe tutoring sessions to uphold delivery standards and improve programme effectiveness.

College Relationships and Programme Logistics

• Build and maintain strong relationships with college staff to ensure seamless programme delivery.
• Manage logistical preparations, including scheduling sessions and room bookings.
• Maintain clear communication with college stakeholders and contribute to impact reporting.
• Support contract renewal discussions to sustain and expand partnerships.

 Creative Problem-Solving and Innovation

•  Identify and implement operational improvements to enhance programme efficiency.
• Contribute to wider organisational projects, such as tutor training, resource development, and student engagement initiatives.
• Lead special projects aligned with your interests to further our mission.

Championing Get Further’s Vision and Values

• Represent Get Further’s values in all interactions with students, tutors, and external partners.
• Ensure accuracy in reporting and programme evaluation to drive positive systemic change.
• Collaborate with the wider team to support the charity’s strategic priorities.

About You

• We are looking for individuals who are passionate about our mission and demonstrate the following:
• A strong commitment to tackling educational inequality and supporting disadvantaged students.
• Ability to thrive in a fast-paced, dynamic environment.
• Excellent attention to detail and high standards for student success.
• Resilience, problem-solving skills, and a proactive attitude towards overcoming challenges.
• Excellent verbal and written communication skills, with confidence in presenting to students and senior stakeholders.
• Strong organisational skills, time management, and ability to work independently.
• IT proficiency, particularly in Microsoft Word and Excel.

Desirable:

• Experience in education programme delivery.
• Familiarity with Salesforce.
• Understanding of the further education sector.
• Interest in or commitment to a career in the charity sector.

How to Apply

Complete our online application, including your CV (max 2 pages) and responses to the 3 application questions.

Suitable candidates will be considered on a rolling basis until the position is filled.

Use of AI in application: We recognise that AI can be a useful tool when drafting your job application. But when misused, it can make your application generic and lack individuality, meaning your application won't stand out. If you do use AI, please make sure you use it wisely, and ensure that the final application reflects your unique personal experience, accomplishments, and skills.

Join Us in Making a Difference.

Apply now and be part of a team dedicated to empowering students.

Other roles you may have experience in could include: Programme Coordinator, Education Programme Manager, Student Engagement Officer, Further Education Coordinator, Tutor Coordinator.