Office and database manager jobs in kingston upon thames, somerset

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Finance and Operations Co-Ordinator to play a pivotal role in our Modern Slavery Response Service in London.

Sounds great, what will I be doing?

You will provide organized administrative support to the Modern Slavery team. Following directions from Finance & Operations Team Manager, this will include assisting with all administrative processes including database 
procedures, data input, financial records, monthly reports, admin support for recruitment processes and referral pathways.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

You will bring experience of working with financial processes and case management systems, alongside the ability to deliver training to new staff, particularly in relation to administrative duties and processes. Highly competent in the use of MS Office, with intermediate Excel skills, you will also have strong knowledge of clerical and administrative procedures such as filing, record keeping, and general office management practices.

In addition, you will have a sound understanding of safeguarding issues and the ability to address them appropriately, ensuring safe and effective working practices. Your organisational skills, attention to detail, and ability to support both colleagues and wider service delivery will be key to succeeding in this role.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Role purpose

RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.

With the main objectives of reducing re-victimisation and reoffending, and helping to protect the public, the RISE practitioner will deliver a range intervention (individual and group), both in the community and in custody.

Key Responsibilities:

• Provide a high-quality service to victims of domestic abuse, delivering a service to those at risk;
• Work collaboratively within a multi - agency framework consisting of the Multi Agency Risk Assessment Conferences (MARAC) and local partnership responses to domestic abuse;
• Identify and assess the risks and needs of domestic abuse victims using an evidence-based risk identification checklist.
• Focus on and prioritise high risk cases and provide a pro-active service through individual safety planning and personal support. 
• Work with victims of domestic abuse at all levels of risk to help them access services to keep them and their children safe.
• Liaise with Social Services and other professional agencies in relation to any child protection/ adult safeguarding risk issues highlighted;
• To ensure that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the Safeguarding lead (or whoever is relevant).
• Maintain high standards of professionalism and keep abreast of current legislation, best practice and maintain a focus of continuous improvement;
• Work with victims of domestic abuse to help them access services to keep them and their children safe;
• Understand the role of all relevant statutory and non-statutory services available to domestic abuse victims, and work collaboratively with these as appropriate;
• Provide advocacy, emotional and practical support, and information to victims in relation to legal options, housing, health and finance;
• To record case work accurately and ensure administration of caseload is always up to date.
• To communicate internally within RISE, with victims and with partner agencies about the risks and needs of victims.
• To attend regular case review meetings with the DA Team Leader and Practitioners to share information around the identified risks.
• Manage a caseload of 60-70 service users ensuring each client receives a timely and appropriate service, individual to their needs;
• Support the empowerment of the client, and assist them in recognising the features and dynamics of domestic abuse, and help them regain control of their lives;
• Maintain knowledge of the organisation’s operating environment;
• Demonstrate and maintain a commitment to the organisation’s vision and values, strategic aims and objectives.
• To attend and participate in any and all internal and external training identified as necessary to meet the requirements of the role as identified by Rise Mutual CIC.

Main Duties:

• Establish timely contact with Victim/ Survivors of domestic abuse perpetrators who are referred to attend a DVPP,
• Carry out assessments with the Victim/ Survivors via telephone contact or community visit, using the Safe Lives DASH risk assessment tool;
• Carry out detailed safety planning with Victim/ Survivors;
• Manage risk by being pro-active with Victim/ Survivors, sharing information with other relevant agencies in a timely way.
• Refer and/or signpost Victim/ Survivors to other services/agencies to meet risk/wellbeing needs;
• Ensure Victim/ Survivors can access a place of safety e.g. refuge, if risk escalates to a dangerous/unsafe level;
• Maintain Victim/ Survivors contact and continuously monitor risk by keeping up with all available information while the perpetrator attends the programme;
• Attendance at Social Services Conferences (if appropriate), Risk Meetings and MARAC, advising on any safety planning for any risk issues highlighted;
• Undertake an end of case review, signposting Victim/ Survivors to external agencies for ongoing support where appropriate;
• To maintain up to date Victim/ Survivors records to ensure data is collated for all work completed.
• To offer 100% of Victim/ Survivors to complete service user feedback;

Confidentiality and Information Security

• To adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant
• To comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.

Safeguarding Children and Vulnerable Adults

• RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders without direct service user contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Other duties:

• Undertake other duties as may be required which are commensurate with the grade and nature of the post.
• Cover for other posts as appropriate, and willingness to be trained in new interventions.

Person specification:

Experience

• Have experience of giving or undertaking advice, advocacy, counselling or casework within a domestic abuse setting;
• Have experience using an evidence based risk identification check list as a tool to aid risk identification and management for Victim/ Survivors of domestic abuse, as well as an understanding of the limitations of such tools.
• Have experience of working with people who have had to deal with difficult emotional incidents or events using a trauma informed approach;
• Possess good organisational skills with the ability to work methodically and accurately whilst meeting deadlines;
• Have experience of liaising with a range of professionals and agencies;
• Have experience of timely preparation of reports on behalf of users; preparing reports and submissions to statutory or professional bodies;
• Experience of case management and record keeping;
• Experience of delivering programmes/training and/or the willingness to be trained;

Skills​

• To work on own initiative and as part of a team without close supervision;
• To maintain professionalism when dealing with cases, which may be stressful and demanding;
• To work effectively under pressure including prioritising workload and meeting deadlines;
• To demonstrate empathy for the issues and barriers, faced by Victim/ Survivors and their families;
• To respond positively to change;
• To communicate with vulnerable clients;
• To communicate with external organisation professionals;
• To have excellent written communication skills to write reports;
• Proven communication and Interpersonal skills (both verbal and written).

Knowledge

• Proficiency in the use of case management databases to accurately record Victim/ Survivors information;
• Proficiency in MS Office skills (MS Word, Excel) to intermediate level and experience of using such skills in a busy office environment;
• Have an IDVA qualification or equivalent (Desirable).

The Sanctuary (Crisis Café) is a service for all residents experiencing emotional distress. The café is weekdays during the evening and at weekends in the afternoon. We provide initial support meetings both face to face and via the telephone, workign with clients to resolve immediate distress, and explore coping mechanisms. We then coproduce support plans with clients and offer 121’s, counselling, peer support groups and workshops as well as a social place to be.  

The support worker will be experienced in working with people in distress or who have mental health issues, highly organised and have excellent people skills.  A minimum of 3 shifts per week is required.

The service is open 7 days a week:

4.30-10pm Monday – Friday and 12 – 6pm Saturday and Sunday (Barnet)

5-10pm Monday – Friday and 12 – 5pm Saturday and Sunday (Enfield)

The Counter-Trafficking Department operates within HBF’s vibrant, multi-disciplinary team. The Casework Coordinator works alongside the Senior Counter-Trafficking Manager and the rest of the Counter-Trafficking team, as well as other human rights professionals from a wide range of fields and disciplines in order to support survivors to work towards sustaining long-term recovery, social inclusion and re-building their lives. The Counter-Trafficking Programme is designed to assist and safeguard HBF’s clients, with the primary purpose of preventing re-trafficking/re-exploitation and further forms of crime and harm through expert assessments, support and coordination and joint working with external agencies. The role of the Coordinator is to ensure that clients who are victims of trafficking have detailed counter-trafficking assessments, regular follow-up (as per their individual needs and risks) and appropriate safeguarding. The coordinator will provide and assist with evidential documentation as needed and make sure that clients are accompanied and/or sufficiently supported throughout the course of immigration, NRM, asylum and/or criminal justice procedures until they obtain official recognition and protection from the UK authorities and all other relevant professionals and bodies.

Looking for a great next step in your fundraising career? We have an excellent opportunity for you to join our high performing Trusts and Statutory team as a Trusts Officer. 

Building networks, understanding what motivates our supporters, and aligning our programmes to their grantmaking strategies is key to our growth plans for Major Gifts. Partnering with grantmaking trusts and foundations is fundamental in helping Parkinson’s UK to deliver the impact we want to see for people affected by Parkinson's.

As a Trusts Officer, you will be a part of our dynamic and high performing Major Gifts and Special Events team. We have a well established programme raising circa £5 million a year across the department to fund our vital work but big ambitions to grow that further. 

About the role 

This role is part of the trusts and statutory team of nine. In this role you will coordinate trust fundraising activity within a large portfolio of funders, identifying trusts and foundation prospects and writing high quality proposals and reports in collaboration with supportive colleagues in the team and across the charity. It is a permanent, full time position with an established portfolio of four and five figure trust donors, and the opportunity to grow this significantly in the coming years.

Together with our other Trusts Officer, you’ll oversee the small trusts programme of regular supporters, create tailored approaches to bigger funders in your portfolio, and support other team projects and cultivation events.

What you’ll do:

• Cultivate strong working relationships with a portfolio of trust and foundation supporters increasing their engagement with and support of the charity.

• Maintain an active portfolio of small and mid-sized trust funders, and research new trusts increasing your own portfolio. 

• Create clear and concise proposals and reports for trusts in England, Wales, Northern Ireland and Scotland including for project and region-specific funding requests.

• Identify the most appropriate approaches for specific trusts and opportunities to increase giving and secure multi-year gifts, thanking promptly and appropriately.

What you’ll bring:

• Experience of successfully securing four- or five-figure gifts from charitable trusts and foundations and managing a funding portfolio. 

• Ability to work effectively with a range of internal and external people, including trust administrators and trustees, influencing them to support new projects through written proposals, meetings, site visits and calls. 

• Knowledge of the requirements of trust funders, the principles of bid-writing and effective project reporting. 

• Proven ability to organise a busy workload effectively and respond flexibly to requests from your manager. 

• Experience of operating collaboratively and productively in a digital workplace, including using a fundraising database and online funding research tools. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held in person at our London Office on 21 October 2025.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is recruiting for the position of ‘Lead Graphic Designer’ to join it’s established Communications department, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

The role:

As part of the Creative Content team, the role holder is responsible for the effective management, planning, guidance and quality control within the design team, ensuring alignment with brand standards and IRUK strategic goals. They will lead the graphic designers in delivering a wide range of high quality, innovative and expressive online and offline media that reflects IR’s progressive humanitarian work on a national and international level. The role holder will lead and work on developing visually design concepts to industry standards and elevate IRUKs materials and emergency appeal communications; social media graphics, print collateral; events marketing; advocacy campaigns; material about our international programmes; website content, producing publications and occasionally assisting on video production for each campaign. 

The Lead Graphic Designer will streamline work processes, line manage and support design staff, and help IRUK deliver consistent, high-quality visual materials. The role involves being creative with a strong technical background in order to produce and coordinate all aspects of design work. The post holder will be able to work to tight deadlines ensuring output to a high-quality standard and in line with IRUK brand guidelines.

The successful candidate must have:

• A qualification or relevant experience in Graphic Design
• Proven experience in graphic design and project management
• Strong portfolio demonstrating expertise in brand identity, digital and print design, and multi-channel campaigns
• Strong project management and organizational abilities, with experience overseeing multiple concurrent projects
• Excellent communication, presentation, interpersonal and stakeholder management skills
• Ability to balance creative vision with business objectives and commercial awareness
• Flexible and adaptable with the ability to respond effectively to requests for briefs and deadlines
• Excellent research skills to successfully market products aimed at IR’s diverse donor base
• Agile ability to work on multiple design briefs and meet deadlines
• Flexible and adaptable with the ability to respond effectively to requests for briefs and deadlines
• Co-operative and supportive team player with an ability to work within cross organisational teams
• Commitment to working within the principles of equal opportunities
• Ability to travel occasionally to attend meetings/training involving overnight stays
• Empathy with the aims, goals and values of IRUK, and a commitment to support delivery to meet these
• Proven experience of producing designs from ideation, concepts through to final creative assets
• Experience in storyboarding and presenting ideas creatively
• Experience in producing graphic design assets for all digital and print platforms
• Experience in producing varied graphic design assets for digital ads
• Experience in developing and elevating brand identity through multiple design projects
• Proven experience of working with multiple stakeholders and clients

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

OVERVIEW OF THE ROLE 

We are looking for a locum practising solicitor with substantial experience of litigation OR a practising barrister with experience of conducting casework (including litigation) within a solicitor-led agency OR a caseworker with significant experience of litigation. This is an interim role until the permanent role is recruited.This role is based within the Migrants Law Project. 

MAIN DUTIES AND RESPONSIBILITIES 

The post holder will share responsibility with the MLP staff team, and partner organisations to ensure that:

·There is a clear focus on agreed priority areas of work and that cases are taken in line in with those priorities.

·Relevant stakeholders are engaged in developing the work so that they can participate as effectively as possible.

·The MLP does not duplicate work being delivered elsewhere but is able to collaborate where appropriate.

·The lessons and successes of the MLP are disseminated and are able to be applied as widely as possible.

Casework

Asylum Aid has been awarded a Category 1 independent Peer review from the Legal Aid Agency.

The post holder will, with support from the team also working on this issue:

·Provide high quality advice and representation for clients, NGOs, practitioners and other groups as appropriate.

·Conduct and co-ordinate immigration/asylum/public law casework and litigation on behalf of organisations and individuals.

·Conduct legal research where necessary.

·Record all work undertaken and carry out billing, ensuring all income is accounted for on each case.

·If the postholder holds Supervisor accreditation, and is appointed as a Supervisor, your responsibilities will include the full responsibilities of a Supervisor, including responsibilities for the work of people under their supervision.

The post holder will be expected to carry out their casework with a high degree of professionalism, and to conduct their work in such a way as to meet relevant external standards (e.g. Law Society, Solicitors Regulation Authority, Immigration Advice Authority and Lexcel). They will also be expected to meet performance targets in relation to time recording.

Training and Information Work

The post holder will share responsibility with the other members of the legal team to:

·Develop and disseminate relevant information on legal developments in this area for relevant stakeholders, supported by the team.

·Attend and contribute to relevant meetings.

·Prepare and deliver training.

Administration

The post holder will:

·Contribute to the fulfilment of any reporting requirements to funders, the LAA, Asylum Aid management team and others.

·Undertake general administration.

·Represent the MLP externally as necessary.

·Undertake other tasks appropriate to the role as necessary.

·Attend Asylum Aid staff, and any relevant meetings of the Helen Bamber Foundation Group when necessary.

·Occasionally travel outside the UK at short notice and be willing to work outside office hours where necessary. Time off in lieu and overtime are available where appropriate.

·Record their own work and to participate in the evaluation and review of the work of the MLP and the wider team at Asylum Aid.

APPLICATION PROCESS

The first stage is to complete on our online application form on our website by 9am on 9th October 2025.

The website form will ask you to:

1.Upload a short covering letter. Please tell us why the position appeals to you, and how your

relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2.Upload your current CV

3.Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.

SELECTION PROCESS

We will invite candidates to an in-person interview on Wednesday 15th October at Asylum Aid’s offices in Old Street.

We offer a guaranteed interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria, where practical.

ELIGIBILITY

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

ADJUSTMENTS

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

EXPERTS BY EXPERIENCE SUPPORT

We are also proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network.

A brand new opportunity is available in an established Membership team to help them during their renewals period as Membership Administrator.  This contract will be for 7 months and offer hybrid working in a collaborative working environment.

You will be helping ensure memberships are up to date by keeping on top of membership records.  Supporting membership inbox/phone calls: directing and resolving as appropriate.  Mailings for new member welcomes and payments.  Assist on renewal campaign.  Updating CRM and data cleansing.  Adhoc admin support and co-ordination.        

Salary:  £25 – 27k

Benefits include:

• Hybrid working 2 days in office (Tuesdays a team day)
• 26 days holiday, closed over Christmas
• 35 hour week

...and more!

Essential criteria:

• Membership renewals experience
• Proficient with updating membership databases
• Excellent customer service skills
• Demonstrable experience producing tailored written communication
• Ability to manage and prioritise own workload

 
Application closing date: 6th October
 
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

A Hybrid Role

This role will work across both frontline delivery and input into the administration of the Duty system that underpins all HHPA’s work. It’s anticipated the worker’s role will be split roughly 50/50 across both elements of the work. Having a staff member working across both will give us a valuable insight into how frontline and Duty can work better together.  It is also a good opportunity for the worker to gain experience in all aspects of project delivery, which could be a valuable first step for anyone interested in project management or leadership.

The Duty work

The HHPA Duty Team makes sure the Homeless Health Peer Advocacy service runs safely and smoothly. They handle bookings from partner organisations, match referrals with Peer Advocates, and organise all the practical details – like booking transport, giving travel directions, and confirming who will attend each appointment. They use a specially designed Salesforce database to keep track of appointments, update records, and measure the impact of the service. A key part of their job is running the Duty System, which checks Peer Advocates in and out of jobs so that everyone is safe and supported.

The team is also the main point of contact for partners, frontline staff, and volunteers. They answer questions, make sure referrals have all the right information, and keep everything running to schedule. They look after data security, maintain good relationships with partner agencies, and make sure volunteers and workers have what they need to do their work well. By taking care of the behind-the-scenes work, the Duty Team frees up the frontline team to focus on supporting people to attend healthcare appointments and improve their health.

The pan-London Caseworker work

We need this role to support people experiencing homelessness in Boroughs where support needs are extremely high, but where we don't have the capacity or flexibility through our other funding to meet their needs. Most of our Caseworkers are funded by individual Boroughs and can only work in that area.  This role will be able to work in any of the Boroughs where we deliver HHPA so will give us the flexibility to go to where the need is greatest rather than being fixed in a single local authority area. As a more senior role in our HHPA service, the Caseworker will use their skills and experience to focus on people in the most complex and difficult situations, including those grappling multiple connected issues around physical and mental health, addiction, trauma, disabilities, and more.

We are recruiting for a temporary grant services coordiantor for a member body You will be the first point of contact for the grants and beneficiary-related activities of the organisation. This includes being a key point of contact for beneficiaries and supporting the administrative elements associated with this.

Hybrid role min 3 days in the office

The Role
Acting as an initial point of contact for the Grants and Services Team for beneficiaries, potential applicants, and those interested in our services. Responding promptly and advising contacts on appropriate next steps.
Advising applicants on eligibility, our processes, and application requirements.
Supporting applicants to complete application forms and provide supporting documentation. Making an initial assessment of their eligibility for support. Reviewing processes, ensuring that these promote accessibility and are straightforward for applicants and beneficiaries.
Managing the data stored on Beacon to ensure quality and consistency. Reviewing and developing data management processes.
Recording all interactions relating to beneficiaries and service users on Beacon, the charitys CRM system. Updating Beacon with notes and actions.
Providing administrative and coordination support across the range of grants and services activities delivered by the charity, new programmes and services, and the team, as well as other functions of the charity during periods of staff leave or other absences
Supporting the wider team in preparing for Grants & Services meetings, circulating the meeting papers to members. Attending meetings and recording decisions made.

The Candidate
Experience of working and communicating with clients or service users Experience of using a case management system or database
Experience of data management, reporting and handling and processing data within the requirements of GDPR
Strong understanding of Safeguarding
Excellent communication skills, both written and verbal
Highly proficient in the use of IT, including with Microsoft Office
Excellent time management skills to manage various priorities simultaneously
Strong attention to detail and accuracy in handling data and documentation

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Finance Officer

Location: London, N1 (Hybrid)(Typically 2 days a week in the office)

Salary: Starting at £32,425 per annum (FTE), rising to £35,211 per annum (FTE) (Inclusive of Inner London Weighting)

Vacancy Type: Permanent, Full-time (37 hours per week)

Family Action supports people through change, challenge or crisis. It’s what they’ve done for over 150 years. They protect children, support young people and adults and offer direct, practical help to families and communities.

They see first-hand the power of family to shape lives, for better or worse, so they speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

The Role

The Finance department provides the complete finance function which includes payroll to the whole organisation overseeing all the 165 services across England and the Isle of Man, addressing all issues and processing payments to meet the demands of staff and external agencies.

Reporting to the Head of Finance, you will be responsible for the efficient running of the income and credit control functions, whilst ensuring information is accurately processed in a timely manner and made available to users. You will be a confident communicator and comfortable working in a small team environment where priorities can change at short notice. 

Main Responsibilities:

• To raise sales invoices and, capture and recognise all non-invoiced income in the relevant period.
• Carry out account reconciliations relating to Credit Control in the balance sheet and income accounts including analysis of aged debtors.
• To maintain debtors’ database, deal with queries and to undertake the reconciliation of debtors’ accounts.
• To be responsible for the accuracy of postings to the nominal ledger within given deadlines.
• To ensure payments of invoices and all other fees/income are received within the stated period.
• To maintain, and reconcile, the organisations bank accounts,
• Assisting with the preparation of quarterly and year-to-date returns and monitoring forms to funders, and the annual external audit.
• To organise workload to ensure monthly reporting deadlines are met.
• To maintain good communication between project managers and the management accounts team.
• To ensure that queries are prioritized and responded to within a reasonable timescale.
• Carry out ad-hoc projects and analysis as required.
• To maintain filing and other information storage systems to ensure that up to date information is readily available when required on management accounts.
• To adhere to other policies and procedures.

Skills and Qualifications

• A qualification in accounting/finance or significant experience working in a finance/accounting role.
• Experience using computerised accounting systems. Knowledge of Sun will be an advantage.
• A good understanding of accounting concepts including their application.
• Excellent attention to detail, with the ability to think creatively and decisively to solve problems.
• Demonstrable ability to build relationships and collaborate effectively, both internally within and across teams, and with external partners.
• A high level of proficiency using Microsoft Office, in particular use of Excel to manipulate data.
• Experience of generating management information reports
• Experience in preparing balance sheet reconciliations, including experience on month-end closure.

Benefits

• An annual paid leave entitlement of up to 30 working days plus bank holidays
• Up to 6% matched-pension contributions
• Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
• Enhanced paid sick leave and paid family leave provisions
• Eye care and winter flu jabs vouchers
• Cycle to work scheme
• Investing in your professional development with ongoing quality training and career development opportunities

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application.

Epic at a Glance:

At Epic, we strive to build a world where children and youth - no matter their race, gender, sexual orientation or place of birth - have access to a future full of promise and opportunity. We are a global foundation backing groundbreaking non-profits around the world - the changemakers and innovators that are transforming the lives of children and youth and protecting our planet for generations to come.

Groundbreaking non-profits often fall short of smart money to drive impact. Donors want to give more, but are held back because they lack trust, time, and knowledge. Epic bridges the gap between the social entrepreneurs forging solutions to today’s pressing challenges, and the individuals and businesses who want to pool their resources to drive positive change. We curate and monitor highly-vetted portfolios of organisations that we back in order to foster lasting change. We operate strictly on a pro bono basis: 100% of donations received go directly to the organizations in our portfolio.

Now in our 10th year, we have mobilised over $91 million and supported 55 organizations in 11 countries across 4 continents, since 2015.

If you're passionate about making a difference, if you're driven by purpose, and if you're ready to be a force for good in the world, then Epic Foundation is the place for you. Join us in our quest to create a more just, equitable, and compassionate world.

For more information: https://epic.foundation

Responsibilities

The employee will provide day-to-day support to the Ambassadors team. In this role, Ambassador Community Coordinator  will:

• Participate in the implementation of a “white glove” strategy aimed at retaining and engaging a broad and sustainable base of VVIP contacts while strengthening their sense of belonging to the Ambassadors community.
• Support the team in organising and coordinating a calendar of events, particularly Ambassador events taking place in Paris, London, Brussels (and sometimes New York).
• Produce communication and engagement materials to animate the community on various platforms and to promote its actions externally.
• Be responsible for researching and monitoring news about the community.
• Contribute to the identification and integration of new Ambassadors (recruitment, onboarding, etc.).
• Ensure the proper maintenance of the database.
• Be responsible for any other tasks that may be assigned to them as part of their duties.

Skills and qualifications required for this position:

• All candidates must be legally entitled to work in the UK.
• Required experience: minimum 4 years of professional experience in fields relevant to the position, for example: network and community management, customer engagement, exclusive events, etc.
• Impeccable attention to detail
• Dynamic, open-minded and independent, the candidate must be able to work with rigour.
• Ability and appetite for working independently on research and analysis assignments.
• Excellent oral and written communication skills.
• Excellent interpersonal skills and open-mindedness
• Ease in communicating with high-level personalities
• Fluency in English, both spoken and written, is essential, in addition to French.
• Proficiency in Google Suite.
• Proficiency in editing and/or design tools would be an advantage.
• Knowledge of the philanthropic environment would be an advantage.
• Knowledge of Salesforce would be an advantage.

Interview process

Our process for shortlisted candidates includes: a telephone eligibility interview, an interview with the Director of Engagement and Events, a case study, an interview with HR and the COO, reference checks, and a final interview with our CEO.

Contract Details

• Position based in central London (Mayfair), UK (with option to work from home 2 days per week).
• Contract type: Permanent, full-time
• Salary range: £30-32k gross annual (depending on experience)
• Start date: As soon as possible but within 3 months of the offer

Employee Benefits

• Flexible Work Arrangements: Up to 2 days remote working per week.
• 5 weeks (25 days) of paid holiday annually, not including bank holidays, with additional office closure between Christmas and New Year.
• Access to private healthcare coverage through our healthcare partner, BUPA, fully covered by Epic for the employee and 50% coverage for partner and/or dependents.
• Retirement Savings Plan: Enrolling in a company-sponsored retirement savings plan with employer contributions.
• £150 culture/sport allowance per year for all eligible staff on a permanent contract and who have successfully completed their trial period.
• Epic subsidizes 50% of the cost of weekly, monthly, or annual local transportation passes (London Underground and London Buses).
• A monthly tax-free homeworking contribution in the amount of £26 per month for all eligible staff on a permanent contract and who have successfully completed their trial period.
• Workplace Amenities: Access to modern workplace amenities: onsite kitchen and snacks, and recreational facilities.

To apply:

Send your CV and cover letter via our charity job link.

Applications without a cover letter will not be considered. Applications will be reviewed on a rolling basis, and only those candidates that meet our requirements will be contacted.

Epic is dedicated to ensuring equal opportunities in employment. We hire based on merit, and all candidates will be considered for employment regardless of age, disability, gender identity, marital status, pregnancy, ethnicity, religion, sex, or sexual orientation. At Epic, we seek individuals who share our passion for what we do, bringing diverse backgrounds, perspectives, and experiences to collectively make a positive impact.

If you require any assistance with your application or preparation for an interview for one of our job openings, please don't hesitate to contact us. We are committed to ensuring you have a positive and comfortable experience.

Job Title: Domestic Abuse Helpline Advisor (Part Time) x3

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £17,314.27 per annum, inclusive of London Weighting allowance if applicable
Contract type: Part Time, Permanent

Hours: 22.5 hours per week (As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts). Shifts are scheduled across a 24-hour rolling rota and we are unable to support specified non-working days (although shift-swapping is available)

This is an opportunity to join Refuge as a Domestic Abuse Helpline Advisor to provide high quality practical and emotional support to survivors of domestic abuse and other forms of violence and abuse, including those at the point of crisis.

Helpline Advisors are responsible for providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline, run by Refuge. Helpline Advisors deliver one to one support to women and those supporting them to ensure that they are provided with a safe, supportive and welcoming service, enabling women to understand their rights, make decisions and increase their options. The job involves working across multiple platforms including phone and live chat, to inform survivors of the full range of civil, criminal and practical options that might increase their safety.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

Closing date: 09:00am 13 October 2025
Interview Dates: 20,21 and 22 October 2025

This assignment will be fulfilled at 30 hours per week across Monday–Thursday. The successful applicant will be required to visit the charity's Twickenham office at a minimum of once per week.

Fowler’s Syndrome UK (FSUK) is the only charity in the world dedicated to women (and afab) with Fowler’s Syndrome or Chronic Idiopathic Urinary Retention; a life-changing and poorly understood bladder condition that causes full or partial urinary retention.

The CEO is excited to welcome a proactive, purpose-driven, and resourceful Communications and Engagement Lead to join their small and purposeful team and support the next phase in their journey.

In this multi-faceted role, you will ensure that women affected by Fowler’s Syndrome, clinicians, researchers, and the wider public are intimately connected to the charity’s work.You will enable smoother pathways for women seeking support and for healthcare professionals looking to access educational resource, while also leading on a range of communications activities and awareness campaigns.

You will take responsibility for coordinating and facilitating online patient groups, supporting in-person events, and helping to manage FSUK’s Patient Council. Tasked with overseeing the development of content such as patient resources, you will also advance wider engagement across projects and research programmes and ensure that communications, whether via newsletters, social channels, or the website, reflect the charity’s voice and values.

While having strategic oversight and leading on the management of FSUK’s digital platforms, including their WordPress website and database consisting of patients and supporters, you will also maintain the charity’s fundraising pages. Through managing FSUK’s social platforms, you will at times also interact with the charity’s online community, responding with empathy as you engage and signpost to appropriate services such as the FSUK helpline, ensuring people feel heard, informed, and supported.

Lastly, raising awareness of FSUK will be one strand of the communications output, however the primary focus is to enable stronger connections and deepen engagement and trust with their valued community.

Emotional intelligence and well defined interpersonal skills are essential, as well as having proficient organisational ability and the aptitude to multi-task when working independently within this small, yet fast-moving team.

A background in patient, community, or stakeholder engagement will also be a valuable asset, alongside exposure to working within the health, charity, or research sector. You will have demonstrable experience producing content, alongside a track record of managing digital and social platforms (particularly Instagram).

Lived experience of Fowler’s Syndrome is not essential but would be a welcome bonus!

If you’re eager to play a vital role in nurturing FSUK’s patient community, enhancing the digital presence of a growing charity that ensures women living with Fowler’s Syndrome feel supported and connected, we’d love to hear from you.

Fowler’s Syndrome UK welcomes applications from people of all backgrounds and especially anyone with lived experience of FS. We actively encourage interest from racially and culturally minoritised individuals, those who are neurodivergent, part of the LGBTQIA+ community, or living with a disability.

Please get in touch if you would like to talk to us about any support that you may need in completing an application