Office and facilities coordinator jobs
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight Croydon (12 Surrey Street Croydon, CR0 1RG). Homeworking can be considered for one day a week in line with Crisis’ Hybrid Working Policy
Contract: Fixed term contract until 14 August 2026
About the role
The Administration and Facilities Assistant role at Crisis Skylight Croydon is varied and fulfilling. As the Administration and Facilities Assistant, you will assist with the day-to-day administrative tasks, health and safety and facilities management of a busy Skylight centre ensuring the smooth and efficient running of the office and member areas. You will assist with purchasing, stock control and deliveries as well as liaising with contractors. You will use internal systems to record client information. You will also help promote the Skylight internally and externally by collaborating with others and producing impactful designs.
About you
- In this role you will need excellent written and verbal communication skills and be competent using Microsoft applications including Excel.
- You will have experience of supporting a team in an administrative role with proven organisational skills.
- You will have excellent interpersonal skills, possessing the ability to develop and maintain excellent working relationships within the team.
- You will be confident in financial matters such as administering petty cash and raising purchase orders.
- You will have an interest in facilities management and health and safety.
- You will have the ability to undertake manual handling tasks and to support with processing and storing deliveries.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 2 November 2025 (at 23:59)
Interview process: Competency-based interview
Interview date and location: In person, on Friday 14 November 2025 at Crisis Skylight Croydon, 12 Surrey Street Croydon, CR0 1RG
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Estates Co-ordinator
Location: Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP
Salary: £14,736 per annum (pro-rata of £24,570 FTE) – negotiable depending on experience
Hours: 22.5 hours per week
Contract: Permanent
Application Deadline: 21/11/2025. Interviews will be held on a rolling basis (Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage you to apply as soon as possible).
Right to Work: Applicants must have the right to work in the UK. We are not a visa-sponsoring organisation.
About Us
At the Wildlife Trust for Birmingham and the Black Country, we’re on a mission to create a Wilder Birmingham and Black Country. The Estates Co-ordinator plays a vital role in supporting our teams and ensuring the smooth operation of our two environmental centres. This role is key to maintaining a safe, welcoming, and professional environment for colleagues and visitors alike.
About the Role
We’re looking for a proactive and organised Estates Co-ordinator to oversee the day-to-day running of our buildings and provide essential support to our wider teams. You’ll work closely with colleagues and contractors to ensure our offices are well-maintained and efficient.
You’ll be based at the Wildlife Trust’s Head Office at Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP, with regular work at our EcoPark site in Small Heath and occasional travel across the region and nationally.
Key Responsibilities
· Facilities Management: Oversee the day-to-day operation and maintenance of two environmental centre buildings, including minor repairs and coordinating contractors.
· Health & Safety Compliance: Support implementation of health and safety policies, including fire safety, first aid provision, and compliance monitoring.
· Contractor & Supplier Coordination: Manage relationships with external suppliers and contractors, ensuring value for money and sustainability.
· Asset & Equipment Oversight: Maintain asset registers, coordinate waste disposal, and ensure timely servicing or replacement of estate equipment.
· Security Management: Act as a keyholder, oversee site security, manage CCTV and alarm systems, and support emergency planning.
· Utilities & Financial Admin: Monitor utilities, provide meter readings, check bills, and manage petty cash systems.
· IT & AV Support: Provide basic troubleshooting or liaison with IT support and assist with AV setup for meetings and events.
· General Support & Representation: Assist with room setups, attend events, support Trust strategies, and act as a positive ambassador for the organisation.
About You
· Highly organised with excellent attention to detail
· Able to manage multiple priorities in a busy environment
· Confident using Microsoft Office, especially Excel and Outlook
· Strong communication skills and able to work independently
· Experience in the charity sector is desirable
· Full UK driving licence and access to a car is required
What We Offer
· A chance to make a real impact in local communities and the natural environment
· A supportive and inclusive team culture
· Flexible working arrangements
· Opportunities for professional development
How to Apply
We are interviewing suitable candidates on a rolling basis, so please submit your application as soon as possible. For more information or to apply, visit our website or contact us directly.
Equal Opportunities
We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.
The client requests no contact from agencies or media sales.
About Morden College
We’re Morden College: an almshouse charity with a proud history of providing homes, support,
and care for older people in south-east London for over 300 years. Today, we’re building on that
legacy with a clear and ambitious strategy focused on enabling our residents to live as
independently, safely, and meaningfully as possible. We aim to create thriving communities
where every person feels known, valued, and supported.
We provide almshouse accommodation and care services to over 250 older people across two
sites in Blackheath and Beckenham, including our care home. Our vibrant and diverse resident
community enjoys a wide range of events and activities, and each site offers welcoming spaces
for socialising, including bars and Café 19 at the award-winning John Morden Centre.
At the heart of everything we do is a commitment to dignity, purpose, and inclusion. We actively
combat loneliness, challenge ageism, and promote healthy ageing. As part of the Morden
College team, you’ll help foster social connection and contribute to a community where both
residents and staff can thrive. We embrace equity, diversity, and technology to deliver
sustainable, high-quality services that make a lasting difference.
Role Overview
We are seeking an organised, proactive, and detail-oriented Property Department
Coordinator to provide high-level executive support to the Director of Property and coordination
across the department. This pivotal role will combine Executive Assistant responsibilities with
departmental coordination, ensuring the smooth running of operations, the effective flow of
information, and the delivery of accurate data and reports to internal and external stakeholders.
You will work closely with the Director of Property and two Heads of Function, whose specialist
teams manage the organisation’s diverse property portfolio. You will play a key role in preparing
materials for the Board of Trustees, coordinating the quarterly Property Committee, and
supporting departmental projects.
You will ensure timely flow of information and reporting between the team and stakeholders,
including SLT, Trustees and suppliers / contractors.
Key Responsibilities
Executive Assistant to the Director of Property
- Manage the Director’s diary, meetings, and travel arrangements.
- Prepare agendas, take minutes of meetings, and follow up actions for key meetings.
- Draft correspondence, briefings, and presentations for the Director.
- Support the Director in tracking actions, deadlines and project progress.
Department Coordination
- Act as the central coordination point across the department, ensuring smooth communication between the Director, Heads of Functions, and their teams.
- Maintain departmental work plans, timelines, and trackers.
- Support tendering processes and analysis
- Manage the adminstration of the Charity’s insurance cover and policy
- Organise internal meetings, workshops, and away days.
- Collate and distribute key documents, ensuring version control and accessibility.
- Other tasks that may be reasonably requested, commensurate with the role.
Data Analysis and Presentation
- Collect, analyse, and interpret data from across the property portfolio.
- Prepare high-quality reports, dashboards, and visual presentations for departmental
meetings and board submissions. - Support the Director and Heads of Function in using data to inform decision-making and
measure performance. - Collaborate with both the Head of IT and the Sustainability and Impact Lead, to develop
the presentation of data for reporting purposes. - Ensure data is accurate, consistent, and compliant with organisational policies.
Board and Committee Support - Coordinate quarterly Property Committee meetings: arrange logistics, prepare and
circulate papers, and take accurate minutes. - Work with the Director to prepare papers and reports for the Board of Trustees.
- Ensure all governance requirements are met in relation to committee administration.
Skills, Experience & Attributes
Essential:
- Strong organisational and time management skills with the ability to manage multiple
priorities, working with various stakeholders. - Experience as an executive assistant, project coordinator, or similar role.
- Confident in analysing data and presenting it in a clear, accessible format, and proficient
in using data management systems such as Microsoft Dynamics, CRM. - Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook) and comfortable with
digital collaboration tools. - Excellent written and verbal communication skills.
- A collaborative approach with the ability to build strong working relationships.
Desirable:
- Experience in a property, facilities, or asset management context.
- Knowledge of governance processes in not-for-profit organisations.
- Understanding of performance measurement and KPI reporting.
The Royal College of Radiologists (RCR) is seeking a highly organised and proactive Project Coordinator to join our growing AI team.
This is an exciting opportunity to support work at the forefront of healthcare innovation helping the RCR lead the safe and effective adoption of artificial intelligence in radiology and oncology. If you’re curious, motivated, and ready to help drive impactful projects in the medical field, we’d love to hear from you.
What You’ll Do:
Support our AI Programme
- Be the first point of contact for AI-related queries and stakeholders.
- Organise and support meetings with leading experts in healthcare AI.
- Coordinate events, maintain documentation, and track project progress.
- Help ensure the RCR remains a leading voice in healthcare AI.
Deliver High-Impact Data Projects
- Support the planning, delivery, and analysis of our annual workforce censuses.
- Maintain contact lists, track responses, and validate data.
- Help produce reports that influence media, government, and NHS workforce planning.
General Responsibilities
- Provide excellent customer service to internal and external stakeholders.
- Maintain accurate records and documentation.
- Draft correspondence and briefings.
- Uphold data protection and confidentiality standards.
What You’ll Need:
- Proven experience in administration and project support.
- Confident using Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
- Excellent organisational and time management skills.
- Analytical mindset with attention to detail.
- Ability to work independently and collaboratively.
- Strong communication and relationship-building skills.
- Interest in AI, healthcare technology, or data analysis.
- Experience with Excel or Power BI.
This is more than just a coordination role it’s a chance to be part of something meaningful. You’ll help shape the future of radiology and oncology, support doctors across the UK, and contribute to projects that make a real difference in patient care.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
About the opportunity
As Property and Facilities Coordinator, you'll be at the heart of our London office operations, ensuring it's safe, compliant, and a genuinely great place to work. This is a hands-on role within our Finance & Assurance directorate, based at our London office, where you'll work alongside the Property & Facilities Manager to deliver workplace environments that support our colleagues to make a real difference. You'll also provide support to our wider office portfolio, with occasional visits to other sites a couple of times a month.
You'll be the go-to person for everything from statutory compliance and health and safety coordination to managing contractors, overseeing office projects, and ensuring our spaces run smoothly day-to-day. Whether it's conducting site audits, coordinating first aiders and fire wardens, managing building inductions, or problem-solving reactive maintenance issues, you'll bring energy, initiative, and a solutions-focused mindset to everything you do.
While based in London, this role involves occasional travel to our other offices, giving you the opportunity to build relationships with colleagues and local teams across the Society. You'll work collaboratively with facilities management contractors, landlords, internal teams, and stakeholders at every level to keep our buildings safe, efficient, and welcoming.
About you
You're an organised, proactive professional with facilities management experience who thrives on variety and takes pride in getting things done. You understand that great workplaces don't just happen. They're the result of attention to detail, planning, compliance, and genuine care for the people who use them.
You'll have:
- Facilities management experience, ideally in a multi-site environment.
- Knowledge of health and safety requirements and building compliance.
- Experience managing contractors and coordinating maintenance (both planned and reactive).
- Project management skills and the ability to juggle multiple priorities effectively.
- A customer-focused approach and good communication skills.
- Confidence working both independently and as part of a collaborative team.
- Willingness to travel occasionally to our other offices across the UK, including occasional overnight stays.
What you'll focus on:
- Supporting the Property & Facilities Manager to deliver safe, compliant, and inspiring workplaces across our office portfolio.
- Coordinating statutory compliance, health and safety tasks, and ensuring all documentation is accurate and up to date.
- Managing relationships with facilities contractors, ensuring quality service and value.
- Conducting regular site audits and maintaining accurate asset registers.
- Recruiting, training, and coordinating first aiders and fire wardens.
- Leading building inductions for new starters and trustees.
- Project managing office moves, refurbishments, and reconfigurations.
- Responding efficiently to reactive maintenance issues and ensuring smooth day-to-day operations.
- Keeping facilities guidance and procedures current and fit for purpose.
Can you see yourself as the practical problem-solver who ensures our buildings work brilliantly for everyone who uses them? Are you ready to bring your organisational skills and facilities expertise to a role where you'll make a tangible difference every day? Can you balance compliance and care to create workplaces that genuinely enable our mission?
Important Dates
Deadline for applications is Sunday 26th October at 23:59.
Interviews will take place week commencing 3rd November.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Main purpose of post
This role will oversee key functions of the day-to-day running of the charity to
ensure we can effectively support people affected by cancer across South
Yorkshire, Bassetlaw and North Derbyshire.
You will be responsible for key operational functions including: our workspaces
and facilities, which includes buildings and our outreach services on the big
purple buses; Health & Safety and risk management, Operational policies, IT
systems, GDPR compliance and contingency planning. You will manage our
third-party provider relationships and also lead improvement projects in the
charity to make sure we are always learning, improving and making the best use
of the generosity of our donors.
You will provide a pivotal role, ensuring our teams have what they need to work
safely, effectively and efficiently. You will be the on-site go-to person to solve daily
operational issues as they present, acting as a calm and resilient manager
providing clear direction and guidance.
This is the perfect role for anyone who loves to be in the thick of the day-to-day
running of an organisation, who can juggle multiple priorities and who
understands that strong operational management is the cornerstone of a wellsupported
team.
Key Responsibilities
Operational Support
Lead on production of an annual operations improvement plan,
collaborating with teams across the charity to ensure their operational
support needs are listened to and met.
Manage and develop operational systems to support the effective
delivery of Weston Park Cancer Charity as the organisation grows;
conduct regular reviews of internal operational processes, including
reviewing contracts and monitoring systems.
Support the Head of Governance and Operations in effective
management of supplier contracts including building leases, IT support
provider, third party suppliers, cleaning. Ensuring legal, regulatory, and
contractual compliance for each contract whilst achieving value for
money.
Provide operational management of our working spaces, including our
buildings, facilities and also our big purples buses within the community, ensuring the public, colleagues, volunteers and visitors are safe and
experience a warm and welcoming environment.
Lead on the coordination of charity vehicles maintenance and insurance,
working with the Head of Cancer Services, Transport Coordinator and
Service Development and Engagement Manager for the Outreach Team.
Review, Develop and Produce operational policies and procedures to
ensure the smooth running of the organisation (e.g. Lone Working).
Act as a Charity Data Protection Officer (DPO) and lead on data collection
and storage in line with current GDPR and Data Protection Regulations.
Lead with producing monthly and quarterly Operations Reports, and
producing any further reports requires for assurance purposes for the
Leadership Team and the Board of Trustees.
Health & Safety
Lead on Health & Safety and risk management, and the annual H&S audit
with the support of our external advisor, ensuring risk assessments are
undertaken and the charity fulfils its legal duties in relation to our
buildings, services, fundraising activity and home-based working.
Ensure all staff and volunteers are trained on H&S and there is
appropriate coverage of Fire Marshalls, First Aiders, MHFA etc. on site, in
outreach services and for our charity events, as appropriate.
Lead on our contingency planning and maintaining our business
continuity plan.
Tech Support
Lead on cyber security training and improvements.
Lead on IT equipment and access for staff, including the onboarding and
off boarding process and management of access to shared folders and
platforms.
Workwear and equipment
Manage stock control and ordering of office and facilities supplies.
Support & Development
Manage the Operations Assistant and support their development.
Lead the Operational Working Group to ensure operational matters are
progressed in a timely and efficient manager, reporting progress to the
Leadership Team.
Lead with the co-ordination of the annual renewals training for H&S, Fire
Marshalls and MHFA, support HR with the induction training of new staff.
Undertake operational improvement projects as directed by the Head of
Governance and Operations
Attend and contribute to team meetings and 'away days' and be an
active, invested member of our team.
Ability and willingness to travel throughout the region to attend charity
fundraising events and outreach services.
Able to work flexibly, including working in the evenings and at
weekends.
About the Role
This is an exciting opportunity to join the legal charity ATLEU (Anti Trafficking and Labour Exploitation Unit), in a vital operational leadership role. This is a role for someone with extensive operational management experience, ideally within the charity, non-profit sector and in human rights work. You will be a strategic thinker with excellent organisational skills and able to manage multiple priorities effectively. You will bring your skills and experience to a dedicated team that punches well above its weight and is passionate about transforming individual lives and bringing about long term change.
The Head of Operations will provide leadership in all operational matters, supporting the organisation's mission and long-term objectives, supporting ATLEU’s growth, resilience, and sustainability as well as building a flexible and supportive environment that enables the ATLEU team to do the challenging work that they do.
This role is line managed by and works closely with the Chief Executive. You will be a member of ATLEU’s Senior Management team and work closely with and supervise the work of the People & Inclusion Manager (recently started in post), the Operations & Projects Coordinator and the Billing Coordinator. The Operations team is a small team that works collaboratively to ensure all areas are covered at all times. As such, you will be willing to chip in and take on tasks of other team members if urgent matters arise or when providing holiday cover.
We are looking for a positive, detail-oriented, creative thinker and problem solver who will build on our reputation for innovation and excellence. You will have a track record of achievement in this field and have excellent interpersonal and communication skills with strong financial and business acumen. You will have experience of and confidence in overseeing a wide remit of cross cutting functions including finance, human resources, office management, information technology and governance and compliance. This role will suit someone who enjoys working with people, is comfortable with autonomy and who thrives in a role where no two days are the same.
About ATLEU
Our vision is a just world where no one is enslaved or exploited.
Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.
Our strategic priorities are:
- To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation
- To tackle systemic injustice through strategic litigation and pursuing policy change
- To build survivor leadership and influence within ATLEU and across the sector
- To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors
- To invest in and support our people to ensure we are effective and sustainable
Our values are integral to who we are, what we do and how we do it.
- There is always another way
We are persistent, resourceful and creative in our approach. We do the hard work to make justice accessible. We don’t give up in the fight for fairness and freedom.
- We make the time. We listen. We hear
We take the time to really listen to our clients and colleagues. We want to restore autonomy and agency from where it was stolen. We give advice, not tell you what to do. If you fight, we fight. Our clients’ needs come first.
- Knowledge is for sharing.
We lead the way in our knowledge and expertise of reforming the law. The strength of our team comes from our willingness to collaborate and share. We put our work before pride and always ask for help. Power of our knowledge comes through sharing it with others to secure justice and reform the law.
Employment Information
Job Title:Head of Operations
Job Term:Permanent
Hours:Full time / part-time (minimum of 28 hours up to 35 hours per week). Flexible working options available
Salary:£47,000 to £52,000 p.a. pro rata (depending on experience)
Pension:7% employer pension contribution
Leave:33 days pro rata (including public holidays) pro rata with an additional 1 day per year up to a maximum of 38 days (including public holidays) pro rata
Reports to: CEO
Line Management: Up to 5 staff members
Probation:6 month probation period
Location:Central London, near London Bridge and with occasional travel to Sheffield
Objectives of the post
To lead and ensure the smooth operational running of ATLEU, with particular focus on finance, people, information technology and governance and compliance.
To manage ATLEU’s team of operations staff including human resources, operations and projects, finance and external bookkeepers.
To work closely with the Chief Executive to develop systems for implementing and monitoring ATLEU’s strategic plan.
Main Responsibilities
1. Leadership and Strategy
- Participate in strategic and business planning processes and play a leading role, working with the CEO and trustees to develop the strategic plan, ensuring all team members understand it and their role in it.
- Serve as a key member of the Senior Management Team (SMT) contributing to the strategic direction and day to day management of the organisation.
- Develop and lead monitoring and evaluation processes for all activities associated with our strategy, including setting and reviewing annual business plan priorities and targets, communicating progress and highlighting potential areas for development and increased focus. Be a champion for embedding learning into the culture of the organisation and collaborate with consultants and staff to ensure there are effective monitoring learning and evaluation frameworks in place across ATLEU’s projects and services.
- Lead and manage ATLEU’s operations staff, including ATLEU’s Operations and Projects Coordinator, People and Inclusion Manager and Billing Coordinator.
- Lead the development and maintenance of organisational policies, procedures, and systems to enhance efficiency and effectiveness.
- To work closely with the Director of Saltworks to support the operational running of ATLEU’s trading subsidiary Saltworks, through developing the financial and operational infrastructure and management of the organisation.
2. Finance
- Lead ATLEU’s financial planning, management and reporting processes.
- Direct, manage and document ATLEU’s financial policies, systems and controls, ensuring that financial systems are effective and up to date.
- Scrutinise monthly financial data and produce financial reports for the CEO and trustees, including quarterly cashflows
- Prepare ATLEU’s annual operating budgets and financial reports for funders and oversee project budgets.
- Ensure the year-end financial accounts and audit process is completed satisfactorily and delivered on time, ensuring all financial data and other data needed is provided.
- Ensure that accurate records and accounts of monies claimed are held on all cases and liaise with the Head of Legal Practice to ensure compliance with the Solicitors Accounts Rules.
- Oversee ATLEU’s bookkeeping and legal aid billing and reporting and ensure all monies, including grant monies and training invoices are claimed and paid promptly.
- Maintain oversight of bookkeepers and auditors, taking responsibility for managing relationships with them
- Manage ATLEU’s banking arrangements, ensuring that they are effective, secure and fit for purpose.
3. Office and Operations
- Work with the Senior Management and Operations teams to ensure that all colleagues have the operational support needed to do their jobs effectively;
- Liaise with building management for both offices, manage any rent negotiations and any future office moves
- Lead on the annual insurance renewal process, provide the required data and lead discussions with brokers to ensure good value for money on all policies;
- Support the Operations and Projects Coordinator to ensure that both ATLEU offices provide a safe and welcoming environment for ATLEU staff, clients and other visitors and that they comply with all appropriate legislation and regulations;
- Work with the Operations & Project Coordinator to maintain the Office Manual and associated policies and ensure that they are up to date and reviewed as appropriate and monitor compliance with those policies.
- Oversee day-to-day operations including premises, equipment, IT systems, ordering supplies, procurement and workflow and archive management and ensure that processes are in place to restore functionality as required.
- To ensure the most effective use of resources and identify areas for cost reduction or cost avoidance along with process and functional improvement, including developing ATLEU’s IT infrastructure to reduce reliance on paper files.
4. Human Resources
- The Head of Operations plays a pivotal role in mentoring and supporting the People and Inclusion Manager across all HR-related matters, including staff wellbeing and EDI activities.
- In the absence of the People & Inclusion Manager or when facing conflicting deadlines, the Head of Operations is expected to actively participate in all HR tasks.
- Support the People & Inclusion Manager with day-to-day HR tasks, processes and systems, responding to queries and problem solving when needed;
- Provide guidance to the Senior Management Team with regular updates on HR related issues as needed;
- Support the People and Inclusion Manager to review, develop and roll out HR policies and provide training to staff where required, ensuring they are legislatively sound, fit with our values and align with our strategic goals.
- Oversee the coordination of the organisation’s volunteer programme, and explore ways to maximise the value both ATLEU and volunteers gain from the programme.
- Model positive, fair and open people leadership and support other managers in their supervisory capacity.
5. Governance and Compliance
- Work with the Chief Executive to continue to strengthen the governance of the charity, ensuring that all aspects of governance adhere to best practices and meet regulatory requirements.
- Ensure that ATLEU complies with the requirements of all relevant regulatory bodies including the Charity Commission and Companies House and ensuring ATLEU is compliant with all compliance relevant to a not for profit legal firm e.g the Legal Aid Agency, Solicitor’s Regulation Authority, Specialist Quality Mark, Immigration Advice Authority and CILEX.
- Manage the Board, AGM and committee meeting calendar, ensuring well-structured agendas and facilitating effective decision-making processes with clear records of these meetings and management of actions arising.
- Develop and implement governance policies and procedures that align with regulatory requirements and organisational needs.
- Ensure the SMT, Board and other parts of the governance receives comprehensive, timely, and accurate information to support informed decision-making.
- Stay abreast of relevant legislation and governance best practices, implementing changes as necessary.
- Develop and maintain effective systems and frameworks for compliance, risk management, and operational efficiency.
6. Information Technology / Data Protection and Cyber Security
- Support the Operations and Projects Coordinator in ensuring IT systems function appropriately and securely and new systems are developed to improve efficiencies for caseworkers and for audit and research.
- Work with the Head of Legal Practice and Operations and Projects Coordinator on the continued development of and improvements to our legal aid case management system.
- Ensure ATLEU has robust IT and cyber security policies and procedures in place, and oversee their implementation across the organisation.
- Develop and maintain the organisation’s IT and business continuity plan and update it annually.
- Oversee ATLEU’s day-to-day relationships with external IT support, ensuring IT systems function effectively and providing or facilitating staff support;
- Collaborate with external IT support on projects to enhance and modernise ATLEU’s systems, ensuring they remain up-to-date and secure;
- Take overall responsibility for the data protection obligations of the organisation. Oversee the implementation of up-to-date and compliant data protection policies including data retention and destruction, home and remote working, emails and the internet, and ensure that sensitive and financial information is securely stored and confidentiality and privacy is maintained.
- Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber Security.
7. Other
- Lead by example demonstrating ATLEU’s values, taking a business partner, proactive approach to working across the organisation.
- To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU.
- To travel to ATLEU’s Sheffield offices as required.
- From time to time to attend other meetings, including out of hours, when necessary.
- To undertake additional duties as may become necessary.
Please refer to the attachment below for further information and the full person specification.
How to Apply
To apply, please provide a copy of your CV, a covering letter, and an Equality and Diversity Monitoring Form via CharityJobs. The deadline for applications is at 23:00 on Sunday 30 November 2025. Applications received after this time will not be considered.
Please ensure that the cover letter:
- sets out why you wish to work for ATLEU
- addresses the criteria contained in the Person Specification
- demonstrates your competency for the role
Please ensure that we have a contact telephone number or email address so that we are able to contact you easily and in confidence.
Candidates shortlisted for interview will be advised by close of business on Friday 5 December 2025. If you do not hear from us by this time, it unfortunately means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview.
Interviews will be held on Monday 15 and Tuesday 16 December.
Candidates may be asked back for a second-round interview.
Inclusion at ATLEU
We are an equal opportunities employer and welcome applications from people of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone. Each individual is valued for their unique perspectives, cultures, and circumstances, and we are committed to creating an inclusive and respectful environment where all employees feel supported, empowered, and able to thrive.
We actively encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from groups underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic communities and those with lived experience of migration or trafficking. Please let us know of any reasonable adjustments needed during the recruitment process or in the role — we are happy to discuss how we can best support you.
To apply, please provide a copy of your CV, a covering letter, and an Equality and Diversity Monitoring Form via CharityJobs. Please ensure that the cover letter:
1. sets out why you wish to work for ATLEU
2. addresses the criteria contained in the Person Specification
3. demonstrates your competency for the role
Please ensure that we have a contact telephone number or email address so that we are able to contact you.
Interviews will be held on Monday 15 and Tuesday 16 December. Candidates may be asked back for a second-round interview.
Candidates shortlisted for interview will be advised by close of business on Friday 5 December 2025.
If you do not hear from us by this time, it unfortunately means that you have not been shortlisted.
The client requests no contact from agencies or media sales.
Rotherham Hospital & Community Charity is looking for a passionate, dynamic Fundraising & Engagement Coordinator to drive income, awareness, and engagement across the Trust and wider Rotherham community. This is your chance to take ownership, develop innovative fundraising ideas, and champion the Charity at events, with donors, corporate partners, schools, and NHS staff.
You’ll play a key role in embedding fundraising across the Trust, leading staff campaigns, ambassador programmes, and high-profile events. The role also involves volunteer engagement and supporter care, ensuring every interaction inspires and maximises impact.
This is a visible, influential role for a results-driven fundraiser who thrives on creativity, innovation, and making a real difference to patients, staff, and the Rotherham community. Travel across the region and occasional attendance at external sites are required.
The client requests no contact from agencies or media sales.
Business and Administration Coordinator
Coordinate the administrative function of the Southwark Catholic Youth Service, ensuring the smooth planning, and evaluation of youth events, training programmes, pilgrimages, and Mission Team administration. The post-holder acts as the central operational hub for planning, finance, admin, communications and volunteer coordination, ensuring systems and logistics run efficiently and on time so the Director and mission staff can focus on strategy and operational delivery. This is a hands-on coordination role for a natural organiser who makes things work seamlessly behind the scenes.
Key Responsibilities
1) Strategic Administration & Planning
a) Maintain the master events calendar, ensuring all youth service activities are scheduled, planned and tracked.
b) Maintain simple project boards (e.g., Asana/Trello) with owners, deadlines and status.
c) Support the Director with all aspects of administration and planning, including timelines, progress monitoring, and post-event evaluation.
d) Keep planning documents, checklists, and contact databases accurate and up to date.
e) Take initiative in identifying and implementing improvements to administrative systems, ensuring the Service runs efficiently and professionally.
2) Event & Programme Administration
a) Oversee administrative logistics for all events, including venue bookings, contractor & volunteer scheduling, catering orders, AV requests, travel, accommodation, risk assessments, and consent forms.
b) Prepare briefing packs, participant communications, and evaluation forms.
c) Maintain an event management workflow (including deadlines and task assignments) to ensure all activities run on time and within budget.
3) Pilgrimage Planning (World Youth Day & Lourdes)
a) Lead administrative planning for pilgrimages: itineraries, travel bookings, accommodation, insurance, payments, and safeguarding documentation.
b) Act as the primary contact for pilgrims, managing participant information and correspondence.
c) Organise pre-departure briefings, resource packs, and follow-up processes.
d) Support fundraising and publicity logistics for pilgrimages, ensuring precise and timely communications to participants and parishes.
4) Volunteer Administration
a) Work with other team members to maintain accurate volunteer records.
b) Track and circulate volunteer rotas, ensuring completeness.
c) Manage booking, coordination and administration of the Mission Team.
d) Oversee the onboarding and offboarding of volunteers, ensuring role descriptions, safeguarding checks, and agreements are completed.
5) Communications Liaison
a) Maintain and update the youth service website with event details, news, and resources.
b) Produce and distribute the youth service e-newsletter (via Mailchimp), ensuring mailing lists are accurate and GDPR compliant.
c) Assist with social media to share updates, provide event content, and ensure consistent messaging.
d) Commission printed and digital publicity materials.
6) Safeguarding & Compliance
a) Liaise with the Director of Safeguarding to embed safeguarding procedures in all events and pilgrimages: risk assessments, consent forms, medical records, and emergency contacts.
b) Act as the Safeguarding Representative to manage DBS applications, safeguarding training records, role descriptions, and volunteer agreements.
c) Maintain accurate, digital safeguarding and compliance files and ensure all event leaders are briefed on their responsibilities.
7) Finance & Resource Management
a) Process invoices, expense claims, and participant payments.
b) Monitor budget, reconcile accounts and prepare budget reports for the Director.
c) Reconcile bank and credit card statements with receipts.
d) Order resources, equipment, and printed materials for events and programmes, maintaining a stocklist.
e) Support the Director in financial forecasting and annual budget preparation, ensuring accurate and timely data.
8) General Office Administration
a) Arrange meetings, prepare agendas, and take minutes when required.
b) Maintain and update digital and paper filing systems.
c) Act as the first point of contact for youth service administrative enquiries, managing the youth service inbox.
d) Keep stock of branded materials, stationery, and event equipment.
e) Ensure the office environment and digital systems are well organised and professional, promoting a culture of excellence and accountability.
f) Basic facilities liaison (H&S checks, equipment log).
The client requests no contact from agencies or media sales.
About the role
Imperial’s Regular Giving and Legacy team is seeking a coordinator for a 12-month fixed term contract. For this role you will need to show experience of working in a fast paced, target-driven environment. You will bring outstanding written communications skills, along with strong attention to detail and the ability to work with a wide range of individuals. This role is a great opportunity for a talented administrator who is looking for a starter role in higher education fundraising, with a view to progressing further in the field.
What you would be doing
Imperial’s Regular and Mid-Level Giving programme seeks philanthropic support up to £50,000 to advance the work of the University. Primarily, the programme focuses on soliciting support from alumni. The Legacy team raises philanthropic income from alumni and friends who leave the gifts in their will. Our programmes raise funds for a variety of projects across the University including bursaries and scholarships, enhancing the student experience and Faculty level support.
Your responsibilities will be wide-ranging, but the key duties are:
- Act as first contact for all fundraising related queries (by telephone, email, post and in person); liaise across the team to draft and send appropriate responses.
- Collect, collate and manage case studies, including building relationships with students.
- Support the telethon fundraising campaigns, direct marketing fundraising appeals, and managing your own fundraising projects such as emails and social media.
- Support the team with general administrative and office duties such as booking meeting rooms.
- Provide diary management and PA support to the Head of Regular Giving and Legacy Giving.
- Support with the team with budgets including raising PO’s and tracking invoices.
What we are looking for
In order to hit the ground running, you will need to possess the following required skills:
- Experience of working in a customer, alumni or donor focused environment
- Outstanding communications (both written and oral) and interpersonal skills
- Ability to communicate effectively and concisely with a range of internal and external stakeholders, at all levels
- Excellent organisational skills and time management
- Methodical approach to work with outstanding attention to detail
- A sound understanding of customer relations databases (CRM) to manage customer/donor data.
What we can offer you
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
Further information
It is anticipated that first round interviews will be held week commencing 17th of November.
Closing date: 5 November 202
This is an exciting opportunity for a passionate and dedicated individual to join our fight for workers’ rights. We are looking for someone who thrives in a fast-moving, people-focused environment and is committed to social and economic justice.
- Job role: Organiser
- Location: 144 Cambridge Heath Road, London, E1 5QJ
- Salary: £31,200 per annum**
- Hours: 10am–6pm (7 hours per day, including a paid 1-hour lunch)
- Leave: 30 days annual leave + bank holidays
- Other benefits: The best parental and sick leave in the country
- Contract: Three-year fixed term
- Closing date: 3rd November 2025
- Interviews: 24th November – 5th December 2025
- Start date: 5th January 2026
**UVW runs a flat wage system. All staff, from the General Secretary to the cleaner, earn the same.
About United Voices of the World (UVW)
UVW Union is a member-led, general workers’ union fighting for the rights of the UK’s most exploited and marginalised workers – many of them migrants – who are often overlooked by the traditional labour movement. We have won historic victories through powerful industrial and collective action, including being the first union to end the outsourcing of facilities workers in higher education and the NHS. Joining UVW means being part of a collective force that challenges injustice and builds power from the ground up.
About the Role
As a UVW Organiser, you’ll join a dynamic team at the forefront of our mission to build power and solidarity in workplaces and communities through collective, legal, and direct action.
Focused on Portuguese and Spanish-speaking migrant workers in low-paid sectors, this three-year, donor-funded role is central to UVW’s mission. You will advise, represent and organise workers to build collective power through strikes, direct actions and negotiation — to transform their workplace conditions from the ground up.
- Essential: Fluency in Spanish and/or Portuguese.
- Highly Desirable: Previous experience in trade union or community organising.
We support low paid, precarious & migrant workers build power & solidarity in workplaces & communities through collective, legal and direct action.


The client requests no contact from agencies or media sales.
The Royal College of Radiologists are building a world-class digital learning library and we need a visionary leader to help us get there.
We’re looking for a Digital Learning Manager to join our dynamic team and lead the next phase of our digital learning journey. You’ll head up a talented team of learning designers, content developers and LMS specialists, driving the creation of engaging online courses and delivering an exceptional user experience.
The successful candidate will join us as we’re redefining professional development for clinical radiologists and oncologists supporting their growth whenever and however they practice. Together we’ll design and deliver innovative, high-quality learning products that tackle the real challenges of clinical practice.
What You’ll Do
Lead, coach and develop a high-performing team of learning designers, content developers and LMS coordinators.
Oversee the design, development and publication of digital learning resources on time, on budget and to the highest standards.
Shape and embed learning design frameworks, templates and quality assurance processes.
Champion accessibility, inclusion and innovation in digital education.
Collaborate across teams to continuously improve our LMS platform and learner experience.
Use data, analytics and learner feedback to drive continuous improvement.
Contribute to strategic planning, reporting and governance through clear, insight-led dashboards and papers.
What You’ll Need
Proven experience leading the end-to-end design and delivery of digital learning products.
Strong track record of managing and developing high-performing teams.
Expertise in LMS/VLE platforms and digital learning accessibility standards.
Ability to embed efficient, evidence-based learning design processes.
Excellent communication and stakeholder engagement skills.
A collaborative, organised and outcomes-focused approach.
Join us and help shape the future of lifelong learning in radiology and oncology.
To apply candidates must have right to work in the UK.
Why join us:
Make a difference to the lives of Doctors and the specialities they work in every day!
Hybrid working (60% working week can be done remotely)
Modern working environment
Equipment provided to work from home
Generous annual leave allowance
Excellent pension scheme
Interest free season ticket loan and cycle to work scheme
Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You’ll oversee daily operations, support and coordinate volunteers, and develop systems and initiatives to help run our thriving community cycle workshop. See the job description on our website for significantly more detail about the role.
SCBP is a great place to work, with a lovely community, flexible working hours, competative salary, 3% pension contributiona and 36 days (FTE) annual leave.
The role is hands-on and community-focused, with some routine admin and organisational tasks to keep everything running smoothly. Ideal for someone proactive, practical, and community-minded who enjoys variety, problem-solving, and making a real difference through cycling.
About the role
Sheffield Community Bike Project is a not-for-profit community cycle repair workshop that aims to improve access to cycling through three main activities:
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Free (donations appreciated) access to tools and workshop space for DIY cycle repairs, with support from our volunteer team. This includes some sessions for specific groups.
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Offering affordable new and used parts, and refurbished second-hand bikes for sale.
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Focussed cycle maintenance training sessions to upskill our community.
SCBP is seeking to appoint a Bike Project Manager. Working closely with the CEO, trustees and volunteers, you will play a key role in ensuring our community workshop thrives as a welcoming, organised and sustainable space.
The successful candidate will oversee the day-to-day running of the project, support and manage our volunteer team, and develop new systems and initiatives to support the organisation’s growth. Your ability to manage volunteers to assist in the behind the scenes running of the project will be key. Please see the nominal granular responsibilities of the role in the table below.
Subject to funding, we will hopefully be hiring for a “Bike Project Administrator” role in the near future. This role may be managed by the Bike Project Manager.
SCBP is at a key moment of growth. Having taken on workshop premises in September 2024, we are now working to increase the number of sessions that we run, streamline our volunteer and participant experience, and expand the breadth of provision that we offer. At the same time, as a grassroots charity, central to our ethos is nurturing a sense of community ownership and collaboration. We aim to make the project a friendly, welcoming place to volunteer for people of all backgrounds and experiences. Another key part of our culture is our “hands-on-tools approach”: participants are encouraged to do cycle maintenance themselves with help from our volunteers.
We are a flexible organisation, so if you are unsure if the job as described would work for you, or you don’t have experience in all the areas, but would be an excellent candidate for the role (we are looking for someone who can work independently, take initiative and provide strong leadership to our volunteer team), we’d like to hear from you anyway, we are open to discussion on many points.
Sheffield Community Bike Project is a not-for-profit community cycle repair workshop that aims to improve access to cycling.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re seeking to recruit to two maternity cover posts at City of Sanctuary Sheffield – a ‘Welcoming Spaces Manager – Maternity Cover’ and ‘Volunteer Coordinator – Maternity Cover’ (covered in separate job adverts). We welcome applications from individuals for one or both of the roles and are prepared to offer flexible working hours for the right candidate(s).
Please state in your application which post you would like to be considered for or whether you would like to be considered for both posts. If you would like to be considered for both posts please only apply for one post but state in your application that you would like to be considered for both.
Post 1 – Welcoming Spaces Manager – Maternity Cover
In this post you will manage and develop The Sanctuary and support the running of The Drop-In – two vital welcoming spaces for refugees and asylum seekers in Sheffield and those working in solidarity with them. This role is a maternity cover for the current post holder.
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Reports to: Director
- Responsible for: Drop-In Manager; Team of volunteers
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Period of Contract: This is a temporary contract covering maternity leave for a duration of 9 months with the possibility of a 3 month extension
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Hours of work: Part time – 0.8 FTE (28 hours a week, 35 hours full time)
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Pay Band: B
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Pay scale: £31,322 per annum (0.8 FTE); (£39,152 1.0 FTE)
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Pension: 8%
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Based: Sheffield City Centre
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Holiday: 20.8 days per year, plus public holidays
Post 2 – Volunteer Coordinator – Maternity Cover
See other job advert.
To Apply
To apply, please write a covering letter (no more than 2 pages long). In this letter:
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Say why you are applying for the job.
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Tell us how you meet the job requirements detailed in the person specification that we are considering at the application stage. Give practical examples of what you have done that meets each requirement.
If applying for both roles please write one cover letter that speaks to the job requirements of both roles, many of which overlap.
In addition, please include the following:
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A brief summary of the work and volunteering you have done or a short CV.
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Name, phone number and email addresses of two references, at least one of whom can comment on recent work or volunteer experience.
A free preparation session will be run by the New Beginnings team at Voluntary Action Sheffield. This will be open to anyone applying for the role to learn a bit more about the job and get support with their application. This session will be at 4pm on Tuesday 14th October at The Sanctuary, Chapel Walk, S1 2PD.
Closing date for applications is 5pm on Sunday 2nd November
The client requests no contact from agencies or media sales.
NO AGENCIES PLEASE
Senior Events and Membership Co-ordinator
Salary: £32,640 (pro-rata) / 17.5 - 35 hours per week (both part-time and full-time options considered)
Job location: Central London and remote working – we are currently operating hybrid working and we ask employees to attend our London office with their core team for one day every two weeks, as well as other occasional key events such as away days, inductions and training that are more effective in person.
• Do you want to take the next step in your career at The Queen’s Institute of Community Nursing, a highly successful national community nursing charity?
• Are you hardworking, flexible, highly organised and efficient?
• Are you reliable, with excellent attention to detail?
• Do you have office administration experience?
The QICN is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community. Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack .
The Senior Events and Membership Co-ordinator has key responsibility for supporting our Organisational Membership alongside the Events Manager and the Head of Commercial Operations to ensure work is covered by the wider team and to act as a central point of contact for partners and clients.
The Events Team is a key core team led by the Head of Commercial Operations, responsible for ensuring that support is provided to the QICN’s core programmes of work including the organisational membership, CPD events and various programmes.
The role will also include several additional co-ordinator duties as part of the wider team, which is expected to work flexibly to cover the requirements of the organisation.
The post holder will require the ability to work in a fast-paced response environment with a high level of efficiency and the ability to take initiative. Essential is the ability to manage, balance and prioritise several one-off tasks, while ensuring critical routine tasks still take place. While not a key prerequisite for the role, project management would be a skill that would be expected to be developed.
Responsibilities
• Acting as a key point of contact for existing and new membership enquiries
• Working with the Head of Commercial Operations to track key deliverables within the membership and ensuring the maintenance of accurate records.
• Ensuring the issuing of invoices and supporting the Director of Finance with chasing payments and tracking payments
• Writing and editing newsletters to improve membership engagement
• Ensuring appropriate updating of the CRM and events management software and liaising with the communications team.
• Tracking key statistics on member engagement and attendee numbers
• Overseeing the coordination and administration of several QICN professional networks.
• Supporting the Network Lead with outreach to potential network members.
• Preparation of online and in-person meetings (creating Zoom events, booking venues, setting online registration pages, sending out joining instructions, overseeing attendance list, preparation of materials, liaising with attendees and speakers, assistance on the day).
Person Specification
• Minimum of five years’ experience of working in a coordination, support or administrative environment
• Experience of working with senior stakeholders
• High level of digital literacy (MS Office, MailChimp, Eventbrite, Zoom)
• Experience of using CRM packages to manage, distribute, and update work
• Experience of organising events/workshops
• Experience of financial administration
• Experience in writing newsletter and promotional materials
• Detail oriented
• Good problem-solving and communication skills
• Highly organised and methodical approach to managing workload, including competing deadlines
• Able to work on own initiative and deliver timely, high-quality results
Desirable
• Experience in working in the healthcare sector
• Experience working with organisational members or high value clients
For the full Job Description and Person Specification, please refer to the Job Pack.
We are dedicated to the continual professional development of our employees and offer access to training opportunities.
We offer 25 days’ holiday per year (pr-rata for part time roles) plus up to 10% employer contribution to pension scheme and interest-free season ticket loans.
Closing date: Monday 3 November, 5pm
Interviews: Monday 17 November, online via Teams
Please note that only short-listed candidates will be contacted after the closing date.
Charity no: 213128
We believe high quality nursing care should be available for everyone, where and when they need it.
The client requests no contact from agencies or media sales.



