Office coordinator jobs in city of london, london

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator. 

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you. 

What you will do: 

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes throughout the membership lifecycle. 
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members. 
• Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration. 

What you need:

• Experience of managing administration processes efficiently.
• Demonstrable experience of providing exceptional customer service.
• Experience of using and maintaining a database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
• Good working knowledge of Microsoft packages.

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

JOB SUMMARY: Join LSE Students' Union as a Facility Supervisor and play a key role in ensuring the safe, efficient, and effective operation of LSESU Sport, Fitness, and Performance facilities. In close collaboration with the Facility Coordinator, you will oversee daily operations, manage a broad bookings & memberships system, and provide exceptional customer service to students and gym members. If you’re passionate about creating a positive user experience and improving facilities, we want to hear from you!

 

Who are we?
 

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities on campus, including 200+ societies, 40+ sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.
 

What's the Job?

LSESU is looking for a proactive and driven Facility Supervisor to support the daily operation of our sports facilities, with focus on our gym spaces. You’ll be responsible for ensuring the smooth running of the spaces, from health and safety compliance to customer service excellence. You’ll also manage internal bookings and enquiries from our gym members.
 

The role will require to work on shifts, to be agreed with the Facility Coordinator and with our commitment to avoid unsociable hours and weekends, although may be required on occasion.
 

In this role, you’ll work closely with the Facility Coordinator to deliver the strategic vision for our facilities, focusing on enhancing the user experience. You will actively contribute to training procedures, incident reporting, and various administrative tasks. 
 

You’ll collaborate closely with both staff and students, playing an active part in day-to-day operations and strategic development of the sports facilities. Your work will have a direct impact on the student experience at LSE, ensuring the seamless running of the facilities and supporting continuous improvements and innovations.

Who are we looking for? 
 

We’re looking for a highly organised and customer-focused individual who is passionate about creating a positive and inclusive experience for all users of our facilities. You should have excellent communication skills and be confident in motivating and collaborating with a team of student staff.
 

A strong passion for customer service and delivering high-quality services are essential. Experience in facility management or sports event coordination is ideal. 
 

We are looking for someone who thrives in a fast-paced environment, with the ability to solve problems efficiently, a strong work ethic, and work collaboratively with a diverse team.

 

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces. 
 

How do we recruit?
 

We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents: 
 
 

Part 1: CV – Outlining your skills and experience to date.

Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this. 
 
 

Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting. 
 
Want to apply?

To apply for this role, please complete an online application.

Application forms are formatted to ensure the equality monitoring data is removed before they are reviewed by the shortlisting panel. This process ensures that shortlisting is conducted fairly and consistently, giving all applicants an equal opportunity to demonstrate their abilities.
 
 

For further about the role, please see the attached full job description and person specification.

For your information- applications do not save, so please save your progress to your computer and submit all the documents in one visit. 

Job Application Timeline
 

 Closing date: 27th July at 23:59pm
 

 *Please note that we may close applications early if we receive a sufficient number.
Intended interview dates: 8th August

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor. 
 

Brixton House seeks an Event Manager

Key Responsibilities

The Event Manager plans and organises events, from start to finish, to ensure their successful delivery across Brixton House 7 studio spaces, 2 theatres and Café Bar.

No one day is the same at Brixton House. The versatility of the building enables us to host a wide range of events such as Meetings, Screenings, Conferences, Festivals, Music Gigs and Book Launches.

Event Coordination

• Meet with the client to understand the requirements of the event and the vision of the delivery
• Coordinate the various internal teams (technical, production, Customer Service Host) prior and on the day of the event
• Liaise with external contractors/supplier
• Develop and manage the event timeline in efficient manner

Venue Space Management

• Ensure the venue is fully equipped with tools, furniture, AV equipment
• Manage and set up the space according to resources and technical requirements
• Ensure the space aligns with the client’s vision and Brixton House standards
• Ensure all events comply to Brixton House policies (Health & Safety, Safeguarding, GDPR…)
• Conduct safety checks throughout the event

Management and Delivery

• Serve as the main point of contact for clients providing excellent customer service
• Address and resolve any issues that arise prior, during and after the event
• Ensure client satisfaction to secure returning business

Reporting

• Conduct post event internal and external evaluation to identify areas to improve
• Seek client’s feedback
• Report to Head of Commercial on budget

Who are we looking for?

• Minimum 2 years of extensive experience in event planning and venue management
• Ability to manage multiple events at once
• Strong project management skills
• Excellent communication and interpersonal skills
• Ability to think quick and find solutions under pressure
• A confident and professional communication style, complemented by excellent interpersonal skills
• Strong teamwork skills while also being self-motivated and capable of working independently when required
• Proficient in IT tools such as MS Office, including Word, Excel, and other relevant software applications
• Exceptional attention to detail and strong numerical skills
• Diplomacy and tact dealing with a broad range of clients

Background

Brixton House is more than just a cultural space; it is a vibrant community hub where creativity thrives, voices are heard, and everyone is welcomed and celebrated. We invite you to join us in our mission to enrich lives through the power of the arts.

Our vision is to empower the undervalued, unheard, and excluded communities through our creative and cultural spaces. We believe in creating a haven where every voice matters, where stories from all walks of life can be shared and celebrated. Our mission is rooted in the rich and influential history of Ovalhouse Theatre, from which Brixton House has emerged as a dynamic new cultural hub. We are dedicated to presenting and collaborating with voices and perspectives that are often marginalised in mainstream funded culture.

Our commitment to building a strong connection with our community is reflected in our core values:

1. Always be welcoming to our international community
2. Be radical and progressive in our thinking and activities
3. Be collaborative in our ambitions – nurturing new relationships locally, and beyond Brixton
4. Most importantly, always celebrate our unique identity and growing accomplishments

How to Apply

To apply, you should describe what attracts you to this position and provide clear evidence of your ability to meet the criteria outlined in the Job Description.

Visit our website and complete the below:

• Complete the monitoring form
• Upload your CV
• Upload letter of application, no more than two sides of A4, size 12 font

Deadline: Weds 16th July 2pm application closes
Interviews: Weds 23rd July to Friday 25th July 2025

Location: Brixton
Contract Type: Casual
Hours: As required. Minimum 4-hour call.
Salary: £14.22 per hour

You may also have experience in the following roles: Event Coordinator, Venue Manager, Event Planner, Conference Coordinator, Function Manager, Event Operations Manager, Hospitality Manager, Wedding Coordinator, Corporate Events Manager, Festival Coordinator, etc.

REF-222 545

Purpose of the Job

Hammersmith, Fulham, Ealing & Hounslow Mind deliver services across five sites in West London. Two sites are operated by HFEH Mind and three sites are run by our partners.

We are looking for a proactive and organised Facilities Co-ordinator to support the smooth running of our charity's buildings across all five sites. This is an ideal role for someone with some experience in facilities, property services, or office co-ordination who would like to support a large but locally focused mental health charity.

Key Responsibilities

General

With a commitment to providing high-quality and accessible spaces to a diverse community, working knowledge of the health and safety obligations of operating community buildings, and a friendly, non-judgemental attitude, you will be required to:

Day-to-day Site Operations

• Conduct basic site checks; schedule, prioritise and carry out minor repairs (e.g., replacing lightbulbs, replacing camera batteries, reporting larger maintenance issues).
• Escalate any issues to the Business Support Manager when necessary.
• Ensure spaces are tidy, clean and safe in accordance with health and safety guidelines.
• Maintain guidelines and site handbooks, ensuring all are up to date.
• Ensure supplies checked and well stocked (toiletries, stationery, refreshments, toner).
• Liaise with central services to oversee onsite deliveries.
• Co-ordinate movement of items/ stock between sites.
• Report shared IT and photocopier issues to relevant suppliers. 
• Ensure waste disposal at HFEH Mind sites are compliant with local authorities’ guidelines.

Health & Safety Support

• Support with regular fire alarm testing and fire drills.
• Help maintain health and safety records and reports.
• Assist with onboarding staff on building safety (e.g., exits, alarms).
• To be a First Aider and Fire Warden (training will be provided) and ensure training is up to date. Organise other staff to be Fire Wardens.

Security & Access

• Keep track of keys and access fobs; maintain register.
• Ensure security systems are in working order (CCTV, alarms).
• Liaise with external contractors as required.

Coordination & Admin

• Assist Business Support Manager with maintenance schedule and supplier review schedule.
• Maintain records for H&S inspections (fire extinguishers etc) and risk assessments.
• Help gather quotes for minor works or maintenance.
• Ensure all facilities related invoices are provided to finance.
• Check post at registered office(s) regularly and manage facilities email inbox.
• Contribute data for management reports.

Person specification

Essential

• Experience in a facilities or office coordination role, ideally across multiple sites.
• Good understanding of health and safety in the workplace.
• Comfortable handling basic manual tasks (changing lightbulbs, moving boxes, etc).
• Good IT skills. Confident using Microsoft Office (especially Excel and Outlook).
• A commitment to the values of HFEH Mind and respecting the needs and confidentiality of our service users and visitors.

Desirable

• Fire warden and first aid training.
• IOSH Managing Safely qualification.
• UK driving licence.
• Living within easy travelling distance of our sites

Qualities:

• Strong communication and organisation skills.

• Comfortable working independently across multiple sites.
• Able to communicate with staff, clients and visitors in a calm and orderly way.
• A positive and initiative-taking attitude, dependable with a can-do attitude and a problem-solving mindset.
• Able to work well within a team and engage with staff.
• Diligence.

This job description outlines the general ways in which it is expected you will meet the overall requirements of this post. The list of tasks is not an exclusive one and HFEH Mind may vary duties from time to time. This job description is subject to regular review.We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Post is subject to a Standard DBS check

Location: Camden Head of Office/WFH (with travel to service locations as required)

Salary: £27,007 - £27,924 FTE  (Pro-rated to £16,204.30 - £16,754.40 based on 3 days a week)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 22.5 hours per week (Part time)

Contract: Permanent

Closing Date: 13th July 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as our Volunteer & Service User Involvement Administrator at Solace Women's Aid.  

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

We are seeking a Volunteer & Service User Involvement Administrator to play a vital role in supporting the implementation of our 5-year strategy, which places service user involvement and volunteering at its core. This role is key to ensuring that the voices of service users, volunteers, and women with lived experience of VAWG are actively captured, organised, and integrated into the development of our services, operational activities, and strategic direction.

About the Role

The key responsibilities of the Service User Involvement Administrator are:

• Provide high-quality administrative support to the Volunteer & Service User Involevment Coordinator across all areas of service user and volunteer engagement.
• Support the recruitment, onboarding, and exit processes for volunteers and service user involvement activities, including processing DBS checks, references, and welcome packs.
• Maintain accurate and up-to-date records on volunteer and service user engagement databases and spreadsheets.
• Prepare agenda’s, correspondence, newsletters, and recruitment materials as required.
• Assist in planning and coordinating events, focus groups, training sessions, consultations, and board meetings.
• Manage invitations, bookings, and logistics for internal and external meetings or workshops involving volunteers and service users.
• Take and circulate clear and concise minutes and action points.
• Draft and disseminate regular communications, including newsletters, reminders, surveys and feedback forms.
• Ensure information is accessible and aligned with Solace’s inclusive and psychologically informed frameworks.
• Manage the inbox of service user involvement and volunteer queries and escalate as necessary.
• Ensure all volunteer and service user information is managed confidentially and in line with Data Protection regulations.
• Keep volunteer and service user training, DBS, and participation records up to date.
• Support in monitoring engagement levels and preparing basic reports or summaries on SUI and volunteering.

About You

To be successful in the role of Volunteer & Service User Involvement Administrator you will be motivated, pro-active and supportive, with a strong commitment to person-centred work, volunteering and service user involvement, you will also need to bring with you the following skills and experience:

• Actively engage service users to contribute to the enhancement of service delivery
• Collaborate closely with the Service User Involvement and Volunteering Coordinator to support services in strengthening their approaches to service user involvement and co-production
• Assist the Coordinator in facilitating inclusive and effective volunteering recruitment processes
• Demonstrate strong communication skills and the ability to connect with diverse individuals across a range of settings

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. 

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please apply via the recruitment portal by submitting your CV and Supporting Statement (maximum 1000 words) outlining your interest in working for Solace and explain how you meet the criteria set out in the Job Profile Document.

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. 

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Make a Difference Where It Matters Most 

At Home-Start Richmond, Kingston and Hounslow, we believe that childhood can’t wait. We’re a vibrant, community-rooted charity supporting families through the critical early years of parenting. Our volunteers and staff work side-by-side with families, offering emotional and practical support, building confidence, and creating lasting connections. 

We are now seeking a dynamic Impact and Operations Manager to join our passionate team and shape the future of our services.

About the Role 

This is a unique opportunity to lead our impact and operations strategy, ensuring we have the insight, tools, and systems to deliver high-quality support to families. You’ll play a pivotal role in measuring and communicating our impact, supporting strategic decision-making, and ensuring smooth day-to-day operations. 

Key Responsibilities 

• Lead and manage data collection, evaluation, and reporting across all family support services 

• Develop tailored reports and insights for internal and external stakeholders 

• Collaborate on funding applications with the CEO and Head of Marketing & Fundraising 

• Oversee administrative systems and policies, including GDPR compliance and HR processes 

• Manage office operations, including tech support, premises, and general administration 

• Contribute to strategic planning and service innovation using data and insight 

• Strengthen our presence across local and national networks in partnership with the Senior Management Team 

What You’ll Bring 

• Strong experience in managing and interpreting data to drive impact and inform strategy 

• Strategic thinking with the ability to manage multiple projects and deliver results 

• Confident with technology and quick to learn new tools and systems 

• Excellent communication and interpersonal skills to build strong relationships 

• A curious, analytical mindset and a passion for telling the story of our work 

Why Join Us? 

• A flexible, hybrid working model co-designed with our team 

• A supportive, inclusive, and values-driven culture 

• A chance to make a tangible difference in the lives of local families 

• Excellent pension and generous annual leave 

St Mary's Church is a vibrant, charismatic and inclusive church located in Marylebone, W1. As a Co-ordinator, you will play an important role in the life of the church.

In this position, you will be responsible for providing administrative support and practical assistance to our team, as well as taking an organisational lead on some of our courses and events. This is a role that offers a mix of behind-the-scenes organisation and front-end operations, making it an ideal opportunity for someone who enjoys working in a fast-paced and varied environment. As a team player who can also work effectively on your own, you will help ensure the smooth running of our church activities and events, and contribute to our goal of building a welcoming and supportive community that aims to follow where God may be calling us in all that we do. 

A little bit about the role 

Please note this advert is expected to close on Monday 14th July at 5pm. However, we may close earlier or later depending on the success of applications 

The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.

You will be joining us at our busiest time, and will have day to day logistical and administration responsibilities with focus on supporting applicants through the selection stages of our programme, Approach Social Work.

You will work with the Selection team and share responsibilities between other Selection Coordinators to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout. This role would suit someone who has had some experience interacting with customers, for example in admin support, retail, hospitality, customer service, or similar.

Please note that ‘Administrator’ is the title we use for advertising. Internally, administrators are known as ‘Coordinators’ so this role’s full title is Selection Coordinator.

Some key responsibilities include:

• Coordinating virtual assessment centres; manage scheduling, liaising with assessors and stakeholders, troubleshooting minor technical issues with the platform, and overseeing the smooth running of the day.
• Managing the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors).
• Tracking and monitoring candidate information using our online customer relationship management system, virtual assessment platform and Microsoft Excel using careful attention to detail.

Please review the job pack for full list of responsibilities.

A little bit about you 

We welcome applicants with some experience in customer service, administration, or logistics coordination. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see job pack for contact details).

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Visa sponsorship is not guaranteed.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Walworth. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting  IntoUniversity’s targets for delivery.

A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

The role at a glance

Contract: Full-time, permanent

Application deadline - 9am Tuesday 22nd July 2025

Interview day (in-person) - Tuesday 29th July and Thursday 31st July 2025

Start date: July 2025 (or as otherwise agreed)

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

(Some additional weekend & unsocial hours will be required)

Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres

Location

IntoUniversity Walworth 
The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays. 

Salary

£38,200 per annum (inclusive of £2,600 London contribution). This will rise to £39,100 per annum (inclusive of £2,700 London contribution) from 1st September 2025.

Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

We are seeking a dedicated and experienced IT Support Officer who can demonstrate proficiency and hands-on experience in IT support or a similar role, with a strong track record of resolving technical issues and supporting end users. The post holder will be an excellent problem solver with the ability to communicate effectively across the organisation.  The role will also involve close collaboration with other members of the facilities team to help maintain audio-visual equipment for meeting rooms and support the general maintenance of the building. 

As the role will be responsible for onsite IT support at our Central London office, it will be suited to somebody looking for a position that is predominantly office based. The team works a shift pattern between the hours of 07:00 – 18:00, Monday to Friday.

About us: 

At Back Up, we have big ambitions. We launch our bold new strategy in April 2025 and together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they need. We have a unique portfolio of high-impact services, and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people.

At Back Up, inclusion is at the heart of everything we do. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries. 

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. Previously, Back Up was voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver. 

About the role:

Do you have experience of working with disabled people? Are you a highly organised team player with an eye for detail and a passionfor making a difference?If so, Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people with spinal cord injuries.About the role:All of our courses aim to increase confidence and independence in a supportive environment. They’re also led by people who have a spinal cord injury themselves–allowing participants to learn from others who have who have been there and can understand the issues and challenges.

As Courses Team Leader, you will be working closely with our Courses Coordinators and the wider team to oversee the ongoing development and delivery of this key part of Back Up’s services.You will be need to be creative, well organised and be a supportive line manager with supervisory experience. Most important though is your commitment to supporting those affected by spinal cord injury to thrive.

For full details please see our job description.

How to apply

Please apply by emailing recruitment @ backuptrust. org. uk by midnight on 10 July 2025.

• A CV with salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview. 

• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you fit the person specification. This statement is crucial; CVs alone will not be accepted. We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  

• A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.  

• We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  Interviews will be held on 14 July 2025. Please let us know if you are unable to make that date.     

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any stage, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role. Please email recruitment @ backuptrust. org. uk

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of disabled people as candidates and employees. We are proud that we get high numbers of disabled people applying for roles at Back Up. We will offer an interview to a fair and proportionate number of disabled applicants that meet the minimum criteria for the job.

Please let us know if you are eligible for the scheme: recruitment @ backuptrust. org. uk

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

Full-time: 32 hours per week over four or five days.

Hybrid working: remote with one in-person day per week (Wednesday) in East London office.

Annual leave: five weeks plus bank holidays and office closure between Christmas and New Year.

Employer pension contributions up to 5% of qualifying earnings.

Join our team at World Hepatitis Alliance, supporting the Director of Partnerships & Resources to build and manage a varied portfolio of partners to fund the ambitious programmes, campaigns and events we will deliver through our 2025-2030 Strategy.

The World Hepatitis Alliance is an international NGO, representing over 400 civil society and patient organisation members in over 120 countries. We are committed to eliminating viral hepatitis, a devastating disease that affects more than 300 million people and is now the second most deadly infectious disease in the world.

Our current partners are mostly global corporate funders, along with several private foundations, and most support is given through bespoke partnerships, sponsorship and grants. We have diversified the base of funding substantially, introduced new funding models, and identified new funding opportunities, including working with partners to respond to global donor or institutional funding.

We are looking for a confident relationship-building who thrives on identifying new opportunities and developing long-term partnerships to help build on this momentum.

Duties and key responsibilities:

• Together with the Director of Partnerships & Resources, you will support the implementation of the fundraising strategy, deliver activity plans and achieve income targets in line with organisational funding priorities.
• Maintain and develop relationships with some existing partners. 
• Proactively research and engage potential new partners and opportunities, which could include corporate partnerships, grant writing and sponsorship.
• Support on the delivery of sponsorship packages for campaigns and the World Hepatitis Summit – a bi-annual event hosted by the World Hepatitis Alliance.
• Support on the management of WHA’s annual corporate membership scheme
• Undertake your own projects such as the development of presentations, resources, newsletters or tools to support engagement with donors, working with programmes and communications colleagues, or support on wider organisational projects.
• Support the Director of Partnerships & Resources to deliver donor stewardship.
• Manage CRM database and provide administrative support across fundraising as needed.

General responsibilities:

• Uphold the values of the organisation and support and promote diversity and equality of opportunity in the workplace.
• Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the post.
• Maintain and improve competencies through continuous professional development.
• Abide by organisational policies, codes of conduct and practice.
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or partners or staff etc.

The World Hepatitis Alliance is a small team who work closely together to deliver a wide range of programmes, activities, campaigns and communications. There may be opportunities to support on projects led by other teams and plenty of scope to develop the fundraising and partnerships function within this role as the team grows.

About you:

We are looking for a confident fundraiser who thrives on developing new opportunities and is self-motivated and pro-active.

We would like you to have at least three years’ experience in fundraising with corporates and/or trusts and foundations, or have demonstrable transferable skills, particularly around networking/new business and writing proposals. We would also like you to demonstrate skills in delivering presentations, managing data or supporter journeys, and it would be ideal if you had experience of working in, or a personal interest in, global health or infectious diseases.

We are also looking for someone who can work under pressure to meet deadlines while also having an eye for detail and desire to maintain high standards. Someone who can work effectively both independently and as part of a team. We work quite flexibly, and sometimes with partners all over the world so there may be a call or two outside of working hours. There may also be the opportunity to travel occasionally.

Why join us?

You will be part of a small, driven and highly passionate team who are experts in what they do, and work with partners who are similarly committed to hepatitis elimination. We offer a flexible working environment, 32-hour working week, generous annual leave allowance and employer pension contributions up to 5% of qualifying earnings.

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

This is an exciting new role for an experienced mental health professional who has experience of providing support to and working with clients with mild, moderate and severe mental health issues. You will provide Client Support for all services, including effective, in depth triage of clients, identification of client risk including escalation and support to clients. The successful candidate will provide support to all services, including building up and developing a bank of volunteers and (volunteer coordination) including general administrative support, as well as changes in service delivery. 

Client Support duties include:

• Support client enquiries by using in depth mental health skills to triage effectively
• Ensure appropriate and timely responses and assistance to clients by drawing on mental health training and experience.
• To use social prescription methodology, mental health experience and mental health triaging experience to most effectively signpost and refer (internally or externally) clients, on the phone and possibly via walk in (should we move to that type of provision)
• To liaise, (on behalf of clients), with services and service managers where clients get in touch for enquiries, changes or updates.
• Contribute to the development of a safe welcoming environment
• Provide support for clients when they may be experiencing emotional distress.

Service support duties include:

• Working with the Therapy Services Co-ordinator to provide service support, liaising with relevant staff where there are changes to client appointments or staff rotas and keeping rotas up to date
• Utilising and updating the client database/s for client enquiries, client information and changes to services
• Working with service managers to ensure homogeny of client referral information and processes
• Supporting clients and services by keeping an up to date understanding and log of internal services

Volunteer Co-ordination duties include:

• Building up and developing a bank of volunteers for services in order to develop new service models to expand our capacity to reach more people
• Recruiting and inducting new volunteers and working with / liaising with service managers to ensure they are matched with the right opportunities

Please see the attached job description, which includes all duties and skills required.

This is a part-time position, 21 hours per week covering the service between 9-5 Monday to Wednesday. 

£27,000 FTE / Actual salary based on 21 hours per week £16,200 per year. 

The role is based at Enfield Mind office at 275 Fore Street, N9 0PD.

Working closely with the Superintendent minister, circuit ministers and Lay officers the Governance and Administration Manager will ensure that the circuit and individual churches fulfill their governance obligations within Methodist Policy and Charity Law. This will include: GDPR, Safeguarding and Property and Finance management. S/He will also help to develop new ways of working using information and communication technology to increase the efficiency and effectiveness of the circuit. The post will be office-based but there will be some flexibility with hours and the possibility of one day a week working from home. The postholder will need to respond to queries on the phone including requests for baptisms and funerals and pass on information appropriately. S/he will work closely with the Superintendent and help organise the Circuit and Leadership meetings and occassionally special events. There are many people within the church community who can