3 Office coordinator volunteer volunteer roles in Bristol

Become a Helpline, Text & Email Listening Volunteer in Bristol 

Sift has been supporting people affected by self-harm for 40 years. Our wonderful team of volunteers provide valuable, non-judgemental listening to a community that often faces stigma, misunderstanding and a lack of support. 

For this training, we're recruiting Bristol-based volunteers to work across our helpline, text and email services on our Monday and Thursday shifts. These volunteers work from our office, located in the city centre.

Our volunteer training course for this opportunity takes place online over Saturday 18th, Sunday 19th, Saturday 24th and Sunday 25th October 2026. Volunteers must attend all four dates to complete the training. 

(If you're viewing this ad after these dates have passed, please check the Sift website, where we'll list our next training dates as soon as we have them.)

Why volunteer? 

By volunteering with us, you'll: 

• Develop valuable knowledge around self-harm, trauma, and mental health and transferable skills in active listening. 

• Meet supportive, like-minded peers on shift, as well as at our quarterly Volunteer Days where you'll receive additional relevant training. 

• Get support from our coordinators and volunteer team through supervision and reflective practice, ensuring you're always emotionally and practically supported in the work you do. 

• Develop a gentle, transformative approach to mental health support that can be applied elsewhere in life. 

• Transform the lives of an overlooked and misunderstood community. 

What's it like being a volunteer? 

When you join our team, you’ll take part in our four-day in-person training course. The training is an opportunity to meet new people and learn the valuable skills you’ll take with you into the work. 

Working on the service, you’ll answer calls, texts and/or emails from people impacted by self-harm and offer them confidential, emotional support to understand their own experiences and make decisions that are right for them. 

Every quarter, you’ll meet a group of your peers to discuss volunteering and have a safe and confidential space to reflect on the work. 

Who can volunteer? 

We welcome volunteers of all backgrounds and life experiences. You may have your own experiences of self-harm or mental health challenges or be keen to learn more about how to support others through these experiences. 

You don’t need previous listening or counselling experience, just an open mind, a commitment to the role, and a willingness to learn. 

We're looking for anyone who wants to offer meaningful support, and can listen with empathy and an understanding that everyone’s situation is unique. We're keen to recruit volunteers who are flexible, adaptable, and open to new learning experiences. 

What happens now? 

After you submit the form, we'll get in touch to arrange a chat if we feel you'd be the right fit for our services. We have limited training spaces available and may only be able to respond if your application is successful. If you don’t hear back from us this time, we recommend following us on LinkedIn or checking our website periodically to look out for training opportunities later in the year. 

Practical details: 

• An Enhanced Disclosure Barring Service (DBS) check will be required for this role, which will be paid for by Sift. 

• Volunteers train on and work across all three of our services: helpline, text and email.

• We ask that volunteers commit to a year on the service after completion of training. If you're looking for a shorter commitment, this may not be the role for you. 

• You must be available on the training dates mentioned above, and available for one evening shift per week on Mondays and/or Thursdays.

Please note that only applications made using our online form will be considered. 

Location: London – Remote
Contract Type: Volunteer, with potential to develop into a paid role
Hours: Flexible / Approx. 16–20 hours per week
Organisation: The Abundant Woman CIC

About The Abundant Woman

The Abundant Woman is a women-focused community organisation creating spaces, programmes and experiences that support women in navigating their lives with greater awareness, confidence and support.

Our work spans women’s wellbeing, health education, community building, events, workshops and partnerships. As the organisation continues to grow, we are strengthening our operational infrastructure to ensure our programmes, people and projects are effectively coordinated and delivered.

About the Role

We are looking for an organised, proactive and solutions-focused Operations Manager to take ownership of the day-to-day operational coordination of The Abundant Woman.

Working closely with the Founder & CEO, you will help turn organisational priorities into action, ensuring projects move forward, responsibilities are clear, deadlines are followed and the wider team has the structure and support needed to deliver effectively.

This is a hands-on role suited to someone who is comfortable taking initiative, coordinating people and projects, improving systems and bringing structure to a growing organisation.

While initially offered on a voluntary basis, there is potential for the position to develop into a paid role as the organisation grows and secures additional funding.

Key Responsibilities

Operations & Organisational Coordination

• Oversee and coordinate the day-to-day operational activities of the organisation.

• Work closely with the Founder & CEO to translate priorities and ideas into clear actions and deliverables.

• Maintain oversight of organisational tasks, deadlines and operational priorities.

• Ensure agreed actions are followed through and proactively identify areas requiring attention.

• Develop and maintain effective operational systems, processes and documentation.

• Identify opportunities to streamline workflows and improve organisational efficiency.

Project & Programme Coordination

• Coordinate operational delivery across projects, programmes, events and organisational initiatives.

• Maintain project plans, timelines, trackers and action logs.

• Monitor progress against agreed milestones and follow up with team members where required.

• Identify potential delays, risks or operational challenges and escalate these appropriately.

• Support the planning and delivery of events, workshops and community initiatives.

• Coordinate logistics, resources and operational requirements for activities.

Team Coordination

• Act as a central operational point of contact for team members and volunteers.

• Help ensure responsibilities, deadlines and expectations are clearly communicated.

• Coordinate across different functions including projects, partnerships, marketing, HR and administration.

• Support effective onboarding and integration of new volunteers and team members.

• Help create a positive, organised and accountable working environment.

• Facilitate effective communication and collaboration across the team.

Administration & Governance

• Maintain accurate organisational records, documents and internal systems.

• Coordinate meetings, including agendas, action points and follow-ups.

• Support the maintenance of policies, procedures and operational documentation.

• Assist with governance, compliance and reporting requirements where appropriate.

• Ensure confidential and sensitive information is handled appropriately.

Partnerships & External Coordination

• Liaise professionally with external partners, venues, suppliers and stakeholders.

• Support the operational delivery of partnerships and collaborative projects.

• Ensure external commitments and agreed actions are appropriately tracked and followed through.

Skills & Experience

We are particularly interested in someone who has:

• Previous experience in operations, project management, programme coordination, administration or a similar role.

• Strong organisational and project coordination skills.

• The ability to manage multiple priorities and deadlines simultaneously.

• Excellent written and verbal communication skills.

• Confidence working independently and taking ownership of responsibilities.

• Strong attention to detail and a structured approach to work.

• The ability to identify problems and propose practical solutions.

• Experience coordinating people, projects or volunteers.

• Confidence using Google Workspace, Microsoft Office and digital collaboration/project management tools.

• The ability to work effectively within a growing organisation where priorities may evolve.

Experience within a CIC, charity, nonprofit, community organisation, women’s organisation or start-up environment would be advantageous but is not essential.

Who This Role Would Suit

This opportunity would suit someone who enjoys creating structure, keeping projects moving and making sure that things actually get done.

You may be an experienced Operations Coordinator or Project Coordinator looking to step into management, an Operations Manager wanting to contribute your skills to a purpose-led organisation, or someone looking to build further experience within the nonprofit and community sector.

You should be comfortable working with autonomy rather than waiting to be given instructions for every task.

What You’ll Gain

• The opportunity to take meaningful ownership within a growing women-focused organisation.

• Direct experience working alongside the Founder & CEO.

• Exposure to organisational strategy, programme delivery, partnerships, events and community initiatives.

• The opportunity to shape and improve operational systems as the organisation develops.

• Experience coordinating a multidisciplinary team of staff and volunteers.

• Flexible working arrangements around other commitments.

• Professional development, mentorship and opportunities to expand your leadership experience.

• Potential progression into a paid position as funding and organisational capacity grow.

Additional Information

This position is initially offered on a voluntary basis and requires approximately 16–20 hours per week, with flexibility around how those hours are structured.

We are looking for someone who can make a meaningful and consistent commitment to the organisation and who is excited about contributing to its next stage of growth.

As The Abundant Woman expands its programmes, partnerships and funding, our intention is to continue developing our operational team and create paid opportunities where organisational resources allow.