Office coordinator volunteer volunteer roles in Bristol

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As an Administration Volunteer you’ll play an essential role in your local group.

You’ll act as the first point of contact for the group and circulate information to other volunteers and members. You’ll ensure that data and details are kept up to date, to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills.

Why we want you

As one of our wonderful volunteers, you can get involved in:

• providing support and services to the MS community
• increasing awareness of, and delivering resources to people affected by MS
• raising vital funds to help stop MS
• boosting our community voice by advocating for MS research and policy

What you will be doing

• Keeping records and data up to date and taking notes at meetings
• Preparing mailouts and answering enquiries from the group inbox
• Booking venues for meetings and activities
• Keeping other group volunteers informed of current agreements and activities
• Supporting the development of the group’s activity plan
• Supporting the group’s shared responsibility for designing and delivering services and activities.

The skills you need

• Skills and/or experience in what you'll be doing
• Commitment to MS Society policies and procedures
• Confidence in using Microsoft Office, the internet and email will be required for some volunteer roles
• Compassion and sensitivity
• Ability to maintain confidentiality when required
• A willingness to support the work of MS Society and be a positive representative for the MS community.

What's in it for you:

• You’ll be part of our amazing volunteer network
• You’ll develop new skills, which can improve your CV and employability
• You'll be making a real difference to people's lives
• You’ll get a say in influencing our work
• You’ll receive a Volunteer Welcome Pack
• You’ll have an induction to your role
• You’ll get support from your Volunteer Manager
• You’ll gain access to Learning and Development opportunities
• You’ll be reimbursed for any related expenses while carrying out your role

HELP US LAUNCH MINDSET — AND BUILD THE DIGITAL SYSTEMS THAT POWER OUR MISSION

We’re ideally seeking volunteers based in London, but we welcome passionate people from across England who can join virtually and help shape the future of a charity with huge potential.

We’re MINDSET Charity, a bold new start‑up in London on a mission to equip and empower men and boys with the tools they need for better mental health, stronger resilience and long‑term personal growth.

We’re building a stigma‑free movement — a space where men and boys can learn real, practical, non‑clinical skills that help them build better habits, better mindsets and better lives. From 1:1 Life Coaching, to 6‑ and 12‑week self‑improvement programmes, to school workshops for teenage boys, we’re creating something powerful.

And right now, we’re getting ready to launch — and we need an IT & Digital Systems Coordinator who can build the digital infrastructure that keeps MINDSET running safely, smoothly and professionally.

YOUR IMPACT WILL BE HUGE

Joining MINDSET at this early stage means you’re not just “doing IT” — you’re building the systems that will support every volunteer, every programme and every young person or man we help.

Your leadership will directly influence:

• how strong and secure our digital foundation becomes;

• how effectively we track impact, case notes and programme outcomes;

• how smoothly volunteers can work across our platforms;

• how safe and protected our data and devices remain;

• how quickly and confidently we can launch our charity.

This is your chance to help build a charity from the ground up — shaping its digital infrastructure, its security and its future.

THE ROLE: IT & DIGITAL SYSTEMS COORDINATOR (VOLUNTEER)

1. A systems‑builder.
2. A problem‑solver.
3. A guardian of security and digital excellence.

As our IT & Digital Systems Coordinator, you’ll research, create and set up the free digital tools that power MINDSET — from cloud‑based CRMs and case‑note systems to impact‑tracking platforms and volunteer management tools.

You’ll configure our Office 365, emails and SharePoint so they’re secure, organised and built for charity use. You’ll lock down our devices — laptops, tablets and phones — so they’re protected, purpose‑built and safe for storing sensitive data.

This role is perfect for someone who loves tech, enjoys problem‑solving and wants to help build a charity from the ground up.

WHAT YOU’LL HELP US BUILD

1. Digital Systems & Infrastructure

• Researching and setting up free cloud‑based CRM platforms.

• Creating case‑note recording systems to track impact.

• Building digital workflows that support volunteers and programmes.

• Ensuring systems are simple, secure and fit for purpose.

2. Office 365, Email & SharePoint Setup

• Configuring Office 365 for charity use.

• Setting up secure email accounts and access levels.

• Building a structured, safe SharePoint Drive.

• Ensuring everything is compliant, organised and easy to use.

3. Device Configuration & Security

• Setting up laptops, tablets and phones for MINDSET use only.

• Locking devices so they cannot be used for other purposes.

• Ensuring all data is encrypted, protected and secure.

• Implementing best‑practice security measures.

4. Digital Support & Volunteer Enablement

• Helping volunteers navigate systems with confidence.

• Troubleshooting issues and keeping everything running smoothly.

• Creating simple guides, walkthroughs and support materials.

• Making sure every volunteer feels supported and capable.

5. Building a Strong Digital Foundation

• Creating systems future teams can rely on.

• Supporting risk management and data protection.

• Helping MINDSET grow safely, professionally and sustainably.

WE’RE NOT JUST LOOKING FOR ANYONE

We’re especially interested in people who:

• have experience with IT systems, cloud platforms or digital tools;

• enjoy researching, testing and building new digital solutions;

• understand data security, device protection and good digital practice;

• bring clarity, structure and problem‑solving skills;

• care deeply about men’s mental health, wellbeing and personal growth;

• want to help build a charity from scratch;

• enjoy empowering volunteers through simple, effective systems.

If you’re someone who loves building systems, solving problems and creating digital foundations — this is your moment.

JOIN TEAM MINDSET

Helping Men & Boys Build Better Lives.

LONDON

Become a Helpline, Text & Email Listening Volunteer in Bristol 

Sift has been supporting people affected by self-harm for 40 years. Our wonderful team of volunteers provide valuable, non-judgemental listening to a community that often faces stigma, misunderstanding and a lack of support. 

For this training, we're recruiting women-identifying Bristol-based volunteers to work across our helpline, text and email services on our women-run Thursday shifts. These volunteers work from our office, located in the city centre. We will be recruiting volunteers of all genders to work across other weeknights when we next train, so please do keep checking our site for upcoming opportunities.

Our volunteer training course for this opportunity takes place online over Saturday 18th, Sunday 19th, Saturday 24th and Sunday 25th October 2026. Volunteers must attend all four dates to complete the training.

Why volunteer? 

By volunteering with us, you'll: 

• Develop valuable knowledge around self-harm, trauma, and mental health and transferable skills in active listening. 

• Meet supportive, like-minded peers on shift, as well as at our quarterly Volunteer Days where you'll receive additional relevant training. 

• Get support from our coordinators and volunteer team through supervision and reflective practice, ensuring you're always emotionally and practically supported in the work you do. 

• Develop a gentle, transformative approach to mental health support that can be applied elsewhere in life. 

• Transform the lives of an overlooked and misunderstood community. 

What's it like being a volunteer? 

When you join our team, you’ll take part in our four-day in-person training course. The training is an opportunity to meet new people and learn the valuable skills you’ll take with you into the work. 

Working on the service, you’ll answer calls, texts and/or emails from people impacted by self-harm and offer them confidential, emotional support to understand their own experiences and make decisions that are right for them. 

Every quarter, you’ll meet a group of your peers to discuss volunteering and have a safe and confidential space to reflect on the work. 

Who can volunteer? 

We welcome volunteers of all backgrounds and life experiences. You may have your own experiences of self-harm or mental health challenges or be keen to learn more about how to support others through these experiences. 

You don’t need previous listening or counselling experience, just an open mind, a commitment to the role, and a willingness to learn. 

We're looking for anyone who wants to offer meaningful support, and can listen with empathy and an understanding that everyone’s situation is unique. We're keen to recruit volunteers who are flexible, adaptable, and open to new learning experiences. 

What happens now? 

After you submit the form, we'll get in touch to arrange a chat if we feel you'd be the right fit for our services. We have limited training spaces available and may only be able to respond if your application is successful. If you don’t hear back from us this time, we recommend following us on LinkedIn or checking our website periodically to look out for training opportunities later in the year. 

Practical details: 

• An Enhanced Disclosure Barring Service (DBS) check will be required for this role, which will be paid for by Sift. 

• Volunteers train on and work across all three of our services: helpline, text and email.

• We ask that volunteers commit to a year on the service after completion of training. If you're looking for a shorter commitment, this may not be the role for you. 

• You must be available on the training dates mentioned above, and available for one evening shift per week on Mondays and/or Thursdays.

Please note that only applications made using our online form will be considered. 

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.

Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.

As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.

Job Purpose

The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.

The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.

Key Responsibilities

• Lead and coordinate organisational operations across all volunteer departments.
• Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
• Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
• Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
• Establish accountability systems, workflows, reporting processes, and operational procedures.
• Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
• Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
• Facilitate communication and collaboration between departments.
• Lead operational meetings and support monthly performance reviews.
• Produce reports, risk assessments, and recommendations for senior leadership.
• Support implementation of organisational priorities and strategic initiatives.
• Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
• Foster a culture of accountability, professionalism, collaboration, and continuous improvement.

Skills & Experience

• Experience leading teams, projects, programmes, or organisational operations.
• Strong project management, organisational, and planning skills.
• Ability to manage multiple priorities and coordinate cross-functional teams.
• Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written and verbal communication skills.
• Experience building stakeholder relationships and facilitating collaboration.
• Ability to motivate, support, and manage volunteers and team leaders.
• High levels of professionalism, integrity, accountability, and attention to detail.
• Comfortable working independently within a remote environment.
• Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
• Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
• Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
• Passion for social impact and commitment to our mission.

Volunteer Benefits

• Opportunity to help build a national survivor-led movement.
• Executive leadership experience.
• Leadership training and mentoring.
• Professional references upon successful service.
• Opportunity to influence organisational strategy.
• Meaningful social impact and legacy-building work.
• Potential future paid leadership opportunities as the organisation grows.

Additional Notes

This role may not be suitable if you:

• Prefer low-responsibility volunteer work.
• Dislike reporting, accountability, or performance tracking.
• Are seeking immediate paid employment.
• Are uncomfortable using data and analysis to support decision-making.

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available).
• A short introduction about yourself.
• Why this mission resonates with you.
• Relevant experience, skills, ideas, or vision you would bring to the role.