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Membership Growth Manager
Full Time 35 hours per week | Permanent | Hybrid | Closing date 13th August 2025
Job Reference: MGM02 (Please quote this on any correspondence)
The opportunity
We are seeking a commercially minded, results-driven professional to support the delivery of CILIP’s membership growth strategy. This pivotal role is responsible for generating demand through targeted marketing campaigns and converting interest into membership through business development and relationship management.
Working closely with the Director of Business Development, you will play a key role in achieving CILIP’s strategic goal of increasing both individual and organisational membership, while also maximising member lifetime value. You will take a cross-functional approach to attract new audiences, re-engage lapsed members, and foster long-term loyalty.
About the role
This role supports the delivery of CILIP’s membership growth strategy, focusing on generating demand, converting leads into new members, and enhancing member retention and value. Working closely with the Director of Business Development and cross-functional teams, you’ll take an integrated, insight-led approach to increasing individual and organisational membership, aligned with CILIP’s strategic priorities.
Key areas of delivery:
· Demand generation and lead nurture
Plan and deliver targeted, multi-channel marketing campaigns (digital, social, email) to attract new members. Develop compelling messaging and offers in collaboration with the Marketing and Communications team, and engage key audience segments, including underrepresented groups.
· Lead conversion and business development
Qualify and convert leads through proactive engagement and relationship management. Build a strong membership pipeline, track performance metrics, and optimise the member acquisition journey.
· Retention and member value
Ensure new members are effectively onboarded and connected with relevant services. Use data insights to assist the development of retention strategies, drive engagement, and support the promotion of CILIP’s wider offer, including training, events, and professional registration.
· Data, insight and reporting
Monitor membership performance and campaign outcomes, maintaining accurate records within the CRM. Produce regular reports that will be used to inform decision-making and identify opportunities for growth and improvement.
· Cross-team collaboration
Work collaboratively with internal teams to support aligning messaging and integration of supporter journeys. Represent CILIP externally at events and networking opportunities, and contribute to broader organisational goals, including digital transformation initiatives.
About you
The ideal candidate will have experience delivering digital marketing campaigns that drive lead generation and conversion, ideally within a membership or service-based environment. You’ll be confident using CRM systems to manage pipelines and track performance, and skilled at collaborating across teams to deliver integrated journeys.
· Essential experience: Track record in delivering multi-channel marketing campaigns, converting leads into paying customers or members, and working across teams to meet performance goals using CRM systems and data insights.
· Desirable knowledge: Understanding of the membership lifecycle, experience in a professional body or association context, and an appreciation for balancing commercial objectives with public benefit.
· Skills and attributes: Analytical and highly organised, with excellent communication and interpersonal skills. Motivated by results, committed to inclusive values, and able to work flexibly within a hybrid model.
This role offers an exciting opportunity for a motivated professional who combines data driven insight, hands-on delivery, and strong interpersonal skills. You will share our commitment to equality, diversity and inclusion and be comfortable working flexibly in line with our hybrid working policy.
ABOUT CILIP
CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and share our belief in their power to change lives.
Our purpose is to unite, support and empower information professionals across all sectors.
What we do:
· Continuing Professional Development (CPD): We will deliver high-quality CPD events and training that enable our members to enhance their skills, knowledge, and expertise.
· Membership services: We will provide excellent membership services that support our members and enable them to maximise their membership benefits.
· Professional standards: We will uphold and develop professional standards that promote excellence in libraries, information and knowledge management.
· Content and publishing: We will deliver high-quality books, journals, magazines, and other content that enables our members to improve their skills and develop their expertise.
· Advocacy: We will advocate for the value of our profession and the important role of our members in organisations and society.
· Research and development: We will work in collaboration to deliver R&D programmes which advance our strategic goals.
Structure:
Most staff are based in the London office and work in a hybrid environment. We also have colleagues based in the devolved nations: Scotland, Wales, and Northern Ireland.
CILIP has thousands of members in a wide range of roles and sectors including higher education, public libraries, schools, colleges, health care, national libraries, government, the armed forces, prisons and many more.
Why join CILIP?
· Hybrid working
· 27 days' annual leave plus public holidays (increasing after 3 years’ service)
· Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit
· Access to CILIP’s Employee Assistance Programme through Vivup
· Perkbox employee discounts and wellbeing hub
· Generous enhanced leave benefits, including occupational sick pay, maternity leave, paternity leave and carers leave
· The option to buy up to 5 days' additional annual leave (pro-rata for part time employees)
· Annual flu vaccination voucher
· Contribution to eye tests and glasses for DSE use
How to apply
To apply for this role, please send an up-to-date CV along with a letter of application (no more than two A4 pages) detailing your suitability for the role based on the role description to HR Department uk by 11:59pm on 13th August 2025
Interview dates
· First interviews (virtual) will be held on 21-22nd August via Teams
· Second interviews will be held in person on 28th August at Woburn House
CILIP is an equal opportunities employer. We are committed to building a diverse and inclusive workforce where everyone feels valued and supported. We actively encourage applications from people of all backgrounds, identities, and lived experiences.
If you require any adjustments or support at any stage of the application or recruitment process, please contact our HR department, we will be happy to assist you.
For more information on how we are embedding diversity at the heart of CILIP and its work visit our website.
Registered Charity No 313014
We are seeking a part-time, motivated and organised Income Generation Manger to support our fundraising efforts and help grow our income. This is a fantastic opportunity for someone looking to develop their career in income generation within the charity sector. The postholder will lead on our very successful corporate sponsorship programme and will develop our individual giving programme. The role will be an opportunity to develop and lead programmes while being supported by the CEO and Senior Management Team with a chance to make a real impact.
Our mission is to support and enable individuals and communities to be connected, active and safe, which increases wellbeing and minimises crime.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Head of Fundraising
Reports to: Director of Income Generation
Hours: 37.5 hours per week, worked flexibly
Salary: Circa £40,000
Location: Beaumond House Hospice Care, Newark with hybrid working
Direct Reports: Fundraising Team
Beaumond House
Through the doors of Beaumond House you will find a lively and vibrant space, filled with life and laughter. Our staff, volunteers and patients alike bring hope and happiness together in a ‘home from home'. Patients are at the centre of all that we do. We therefore expect all those who come to join our team (in whatever capacity) to ensure that dignity, safety, and confidentiality of all patients is respected at all times and that all patients receive the highest possible standard of physical, psychological and spiritual care.
Role Purpose
As Head of Fundraising, you will be responsible for generating sustainable income through our fundraising activities, along with ensuring that Beaumond House is continuously building strong relationships with our supporters, local businesses and wider community as part of our income generation strategy.
You will lead and support the Beaumond House fundraising team in developing sustainable income to help ensure our charitable work continues to make an impact in Newark and Sherwood for future generations.
Main Duties
- Responsible for devising, implementing, and developing innovative fundraising activity plans to ensure dependable sources of income for now and in the future.
- Work with your team, to build long-lasting relationships with our supporters, volunteers, businesses, grant makers and wider community.
- Manage the fundraising team operations and plan day-to-day activities.
- Ensure that all fundraising activity and donor communications is compliant and to best practice, keeping up to date with latest fundraising regulations.
- Work closely with senior leadership team, in particular Head of Retail and Head of Care to ensure joined-up fundraising campaigns are in place across the organisation.
- Working closely with Head of Finance to ensure all income is correctly categorised and allocated.
- Be responsible for ensuring donor data and relationship management communications are correctly populated within CRM system.
- Oversee our presence across online platforms, ensuring alignment with campaign goals and Beaumond House brand.
- Continuously track and report fundraising performance and budgets to Director of Income Generation and CEO, producing monthly and ad-hoc reports to support strategic decision making.
- Support in developing future strategies for income generation.
Operational and Management Duties
- Responsible line management of the Fundraising team, holding team-wide meetings, 1-2-1 sessions, annual appraisals and development plans. Creating a positive working environment within the department to enable all members of the team are productive and motivated.
- Mentor and coach members of the team, identify and support with development needs in team knowledge or experience, offering support and best practice advice.
- Delivering a tactical programme to ensure the successful implementation of fundraising plans and strategy, supporting each member of the fundraising team to meet their targets.
- Identify and clarify relationship overlaps between fundraising team members to ensure clarity for donors and supporters.
- Get involved and support the team with fundraising activities as required. Such as attending fundraising events and activities outside normal working hours, weekends and Bank Holidays when required.
- Support and encourage the team in working effectively with volunteers. Ensuring volunteers have purpose, feel valued, well supported and part of the Beaumond House team.
- Abide by organisational policies and practices, including the equal opportunities policy, confidentiality code and code of conduct.
- Ensure that every activity adheres to the health and safety procedures and guidelines, including carrying out risk assessments in line with policy.
- Hold regular meetings with the fundraising and wider hospice teams to ensure good practice and collaboration.
- Liaise with peers across region and attend meetings organised by hospice specific groups.
- Undertake any reasonable task requested by your line manager.
Strategic Support
- Maintain and build on the established brand of Beaumond House, maximising opportunities with local communities and outlets.
- Be the voice, and champion, of our supporters and donors throughout everything we do. Maintaining feedback through items such as supporter feedback groups.
- Champion innovation in income generation, identify emerging trends in philanthropy, digital fundraising and donor engagement.
- Prepare detailed income and expenditure forecasts and project schedules in line with the organisation’s objectives.
- Support in the development of future strategic projects and priorities with Senior Leadership Team.
- Prepare reports on fundraising performance for board and sub-committees as required.
Administration Duties
- Take responsibility for own administration, always completing to the highest and most thorough standards.
- Maintain accurate and up to date records using agreed systems, such as Xero, Beacon CRM and MS Office 365. Use these to set up and run reports to provide information.
- Support directly or via signposting for IT queries eg. Use of MS 365, Beacon CRM, Gift Aid.
- Respond in a timely manner to enquiries/queries.
General Duties
- To develop and maintain a sound understanding of all facets of the work undertaken by Beaumond House and the hospice movement.
- Work collaboratively and cooperatively with your Beaumond House colleagues.
- Respect confidentiality applying to all areas of Beaumond House.
- Abide by the Health and Safety at Work Act.
- Maintain awareness of Safeguarding responsibilities.
- Work within Beaumond House policies and procedures.
- Participate in and contribute to team meetings.
- Always behave in a professional manner, reflecting and maintaining Beaumond House values.
What we ask of you
- That you act in a manner at all times which supports the Vision and Values of Beaumond House.
- That you have a positive and proactive approach.
- That you are confident and trustworthy.
- Be flexible within the broad remit of the post.
This is a rolling recruitment process, meaning applications will be reviewed as they are received. The process includes an initial video conversation, followed by an in-person interview with the Director of Income Generation and the Chief Executive.
Please note: all roles are subject to receipt of satisfactory references and Disclosure & Barring Service checks.
This Job Description is intended as a guide only and is not an exhaustive list of duties. It is subject to periodic review with the post holder.
We reserve the right to close the advert at any time; therefore, we encourage applicants to apply as soon as possible
Outstanding Hospice Care, enabling our local communities to live well and die well
The client requests no contact from agencies or media sales.
Join the British Society for Heart Failure, a mission-driven charity at an exciting stage of growth. We're building a new team and strategy to improve care for people living with heart failure across the UK.
This is a flexible and varied role in a small, fast-paced team. You’ll support events, campaigns, communications, and partnerships — making a real impact every day.
Contract: Part-time 0.6 FTE/21 hours pw. Initial one year contract with possible extension or permanent post thereafter
Flexible work pattern: 21 hours pw, spread over 2–5 days
Location: Hybrid, with twice a month London meetings
Salary: £30,000 FTE (£18,000 for 0.6 FTE)
Are you an organised, motivated, and versatile professional looking for a varied and mission-driven role?
Do you thrive in a fast-paced environment and want to make a meaningful difference?
About Us
The British Society for Heart Failure (BSH) is the leading UK charity dedicated to improving care for people living with heart failure. Our work supports education, research, collaboration, and national awareness — all aimed at improving outcomes for the nearly 1 million people in the UK living with this serious condition.
We’re at an exciting stage of growth, with a new team, a new strategy in development, and bold plans for the future. This is a great time to join us and be part of a small, ambitious, and supportive team driving real impact.
About the Role
As our Project Support Officer, you’ll play a vital role in supporting the delivery of our events, campaigns (such as our national 25in25 initiative), educational activities, and stakeholder communications.
This is a varied hybrid role offering great flexibility and the opportunity to work across multiple areas including:
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Event and webinar coordination
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Member and partner communications
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Website and content updates
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Committee and meeting administration
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General organisational support
You’ll be trusted to manage your time, contribute ideas, and help keep our operations running smoothly.
We’re Looking for Someone Who:
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Is highly organised and detail-oriented
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Has experience in admin, events, or communications roles
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Is a team player who can also work independently
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Communicates professionally and clearly
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Is adaptable, curious, and ready to get involved from day one
Bonus if you’ve worked in a charity, membership body, or health-related field - but not essential.
What We Offer:
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Flexible working across 2–5 days per week and a Flexitime Scheme
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30 days annual leave plus 3 days Christmas closure
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Hybrid model with minimal in-person time (2 days/month in London)
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Supportive team culture and a role where your input really matters
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The chance to contribute to a mission that improves lives
Ready to Apply? Be part of something meaningful.
Timeline:
Closing date: 15 August 2025
Shortlisting: 20 August 2025
Task Preparation: 26 August to 1st September 2025
Interviews: 2 September 2025
Feel free to share or tag someone who might be a great fit.
#CharityJobs #ProjectSupport #HeartFailureAwareness #HybridJobs #FlexibleWorking #Careers #Recruitment #Marketing #Events
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about sport and physical activity and want to use this to share the good news of Jesus to children & young people across South England?
About the role
Scripture Union England & Wales (SU) one of the UK’s longest-established children and youth ministry organisations is working in partnership with Activate, an exciting local sport and wellbeing project, to offer this unique role to reach many more young people in the Bushy Park area and across the South of England through physical activity.
We’re looking for a creative and entrepreneurial individual with a passion for using sport to help children and young people across the South of England to explore and respond to the good news of Jesus.
This unique role combines the benefits of direct face-to-face engagement with young people in a local context, delivering mission through sport activities and programmes, while also developing and mentoring others to expand ministry across the South region. The ideal candidate will have equal passion and experience in both contexts.
Key details: Employed by Scripture Union you will spend three days per week developing sports mission across London and the South. For two days per week, you will work on the Activate sports and wellbeing project working across the Bushy Park area.
Location: Home based with travel across London and the wider south region for SU & St Peter’s Church in West Molesey for Activate.
Important things to note before you apply.
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This role will focus on Bushy Park, London and the South of England and will require extensive regular travel across the region.
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We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
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We take Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
A flexible role shaped around you
The role is full-time, offering the best of both worlds by working with two partner organisations that collaborate synergistically. This position suits a candidate who enjoys face-to-face interactions with young people locally and strategic work regionally, training others for delivery. You’ll work closely with the Activate team and maintain weekly connections with the SU Sports Mission team as well as contributing to the wider work of the SU South region team.
Who we’re looking for team
You are someone who loves variety in your work and thrives on the fact that no two days are the same. You value a blend of face-to-face interaction with children and young people through sports coaching and leading, while also adopting a facilitating approach; equipping, training, and motivating others. You enjoy being rooted in a local context but are also happy travelling and working in a range of settings.
You’re a connector who relishes being in the community, with experience in leading teams whilst working with diverse groups of people. Your creative mindset, combined with excellent organisational skills, enables you to spot and create opportunities for impact. You love Jesus and are filled with energy and passion for sharing the gospel. You excel with people and thrive when given a blank canvas to drive projects from conception to completion. You are a confident communicator with experience in training, coaching, and empowering others. You have a passion for sport and experience in using this as a tool for sharing the gospel with children and young people. You’ve got a Level 2 coaching qualification or you’re willing to work towards one.
If this describes you and you would like to join a like-minded organisation that offers the flexibility of an exciting, varied role, provides a competitive salary, a generous pension scheme, and other valuable benefits, then read on.
Invest in our mission, as we invest in you: Our Benefits:
This joined-up role with Activate and Scripture Union means being part of a vibrant team dedicated to making a real, positive difference in the lives of children and young people. We’re proud to be employers that truly value and support our staff. This role offers the flexibility you need for a healthy work-life balance, alongside a competitive salary. Your benefits package includes 23 days annual leave plus bank holidays, plus an additional 5 days for volunteering at Scripture Union events and two days for spiritual refreshment.
We offer a comprehensive group pension scheme with an employer contribution of up to 12%, as well as life insurance (death-in-service coverage). We offer generous maternity, paternity, and adoption leave benefits. You will also have access to SU’s bible notes, and the opportunity to join daily staff prayers.
About Scripture Union
You might have heard of us before if you're one of the 1.5 million+ who have attended one of our Christian holidays or missions over the years, or maybe you're one of the 40,000+ subscribers to have used our brilliant devotionals or been stirred by our exceptional bible resources. We've been at this for a fair few years... over 150 to be precise. Over this time, we’ve remained passionate about helping children and young people develop a vibrant faith in Jesus. As our name describes, the radical power of God's word has always been central to our approach.
We still do all the great stuff with resources and holidays, but in the last few years, we have sharpened our vision with a renewed focus to help the 95% of young people (primary and secondary school age) across the UK who have never stepped foot inside a church, to hear and respond to the good news of Jesus. We do this through equipping and resourcing the local church, training up volunteers from local churches (we call them ‘Faith Guides’) and collaborating with local and national partners across the UK to connect with children and young people and support them on a journey of exploring faith in a way that is relevant and meaningful.
In the last few years we’ve developed a brand new approach to how we do this, it’s deceptively simple and incredibly effective, we call it Revealing Jesus, and its making a massive difference, in the last couple of years we’ve trained up nearly 600 faith guides across 400+ churches all over the UK, collectively we’re seeing over 50,000 young people across the UK on a journey of exploring the Christian faith and responding to an invitation to become followers of Jesus. We have 24 staff organised into four regional mission teams, and alongside our local and national partners, we’re playing our part in a network of organisations that seeks to reach children and young people in every context, across every town and city across the whole of the UK. The journey ahead is significant, and we invite you to be a part of it!
Since 2015, SU has had a dedicated Mission Through Sport team which contributes directly towards this outreach to the 95. We have recently developed some innovative new resources, aligned with the RJ framework, which the post holder will be involved in both delivering and equipping others to utilise. These include our flagship programme called Holy Ground which empowers churches to adopt a local sports space in their community to connect with the 95 in their context. Half Time is our brand new Explore-Respond resource which uses sports-themed videos and fun games to help the 95 to explore the life of Jesus by journeying through Mark’s Gospel.
About Activate
Activate is a sport and physical activity-based programme, formed in 2018, seeking to build community through wellbeing that invigorates faith. Activate seeks to release God’s people to join in his mission through sport and physical activity in the areas surrounding Bushy Park. This includes gathering, encouraging and empowering local Christians involved in sports ministry, including expressions of chaplaincy and missional communities centred around sports clubs, centres, educational settings and gyms. A number of local churches across denominations and Dioceses have been supporters of the project.
In the past Activate has supported sports projects in local schools, an activity-based church service, wellbeing cafe sessions, exercise sessions for the elderly and youth activities. The successful candidate will be involved in re-launching Activate’s mission after a break due to staff changes.
About your team
With this role, you will have the benefit of being part of a national-focused sports team at SU, as well as the south team with a regional focus and the local context with Activate. You’ll work out of the office of St Peter’s Church, West Molesey, benefiting from the support of a local parish-based team including clergy and youth workers. You’ll contribute your expertise in a variety of settings, ranging from urban and suburban to coastal and rural areas across the south. You’ll have a brilliant time getting acquainted with this rich tapestry of local and national partners. Across the south region, we currently work with 130 churches and have 150 faith guides. We’d like to see these numbers grow significantly over the next few years and believe that a vibrant sports ministry can contribute meaningfully to this.
Interview date: 11th September 2025
Interview location: St Peter’s Church, West Molesey
* (CONTRACT) Funding is in place for year one and partly secured for year two. We are confident that through the development of innovate partnerships via the Activate role, including within the church of England, the funds can be generated to not only fulfil the two initial years but also beyond that to ensure longevity in this vital mission. We invite interested applicants to contact Mark Oliver, Sports Mission Team Leader at Scripture Union, for an informal conversation.
ScriptureUnion is a Christian charity that exists to see a new generation of children and young people with their own vibrant, personal faith in Jesus




The client requests no contact from agencies or media sales.
Organisation: B.R.I.G.H.T. Options – A Calan DVS Social Enterprise
Are you a passionate, values-driven leader with a flair for innovation, training, and impact?
Be part of something bold. Be part of something B.R.I.G.H.T.
About US - B.R.I.G.H.T. Options stands for: Building Resilience, Inspiring Growth, Hope, and Transformation.
Launched as Calan DVS’s first social enterprise, B.R.I.G.H.T. Options transforms understanding of domestic abuse and sexual violence through high-quality education, consultancy, and training.
But this is just the beginning.
In the near future, we will also:
- Create volunteering opportunities for survivors to build confidence and community.
- Develop bespoke training programmes for survivors to help them upskill and transition into employment, volunteering, training, or education.
- Work toward establishing paid employment pathways for survivors within the enterprise.
This is your chance to lead a movement rooted in empowerment, equality, and social justice.
The Role:
We’re looking for a motivated, visionary Social Enterprise Training Manager to lead and grow this exciting new venture, working closely with the CEO and Leadership Team to shape its direction from the ground up.
Your impact:
- Lead the design, delivery and evaluation of accredited and non-accredited training programmes.
- Develop trauma-informed and survivor-centred learning pathways.
- Build a team of dynamic facilitators and consultants.
- Cultivate partnerships across sectors, from frontline services to corporate clients.
- Lay the foundation for future volunteering and employment opportunities for survivors.
- Drive growth and sustainability of B.R.I.G.H.T. Options while upholding Calan DVS’s life-saving mission.
Who You Are
You are:
- Passionate about tackling domestic abuse and sexual violence through education.
- Experienced in developing and delivering accredited and non-accredited training (preferably in VAWDASV or related fields).
- Strategic and commercially aware with a heart for social change.
- A leader who thrives in start-up environments and builds with purpose.
- Collaborative and values-led, with a deep commitment to equality, diversity, and trauma-informed practice.
Why Join Us?
- Shape a pioneering social enterprise with national impact.
- Help empower survivors to build brighter futures.
- Work with a passionate team and supportive leadership.
- Drive innovation, social change, and life-saving education.
- Enjoy flexible working and meaningful professional development.
Ready to Make a Difference?
Apply now and lead the way in creating safer, more informed, and more empowered communities across Wales.
Closing date: 12th August 2025 – 5pm.
The interview will be a two stage process:
- Stage 1 interviews will be held in Neath on the 20th August.
- Stage 2 interviews will be held in Neath on the 27th August.
Successful applicants for stage 1 interviews will be contacted on Friday 15th August.
The client requests no contact from agencies or media sales.
You will support the development and delivery of our schools, youth centre and detached programmes. This will consist of one to ones and group work with young people within schools, detached work in designated areas as well as centre-based provision. You will be responsible for building strong, professional relationships with young people and adapting and coordinating a service around their needs. You will work in partnership with the other Youth Workers on the team, the Youth & Community Manager, schools and youth organisations around the county as well as the wider voluntary sector and statutory partners
You will work also in the community to identify and support volunteers to become engaged within our services and provision. You will collate a range of data, information and imagery that creates evidence of your work and the impact it is making not only to young people but also to the wider community.
At Berkshire Youth, our mission is simple yet powerful: we are dedicated to championing young people.




The client requests no contact from agencies or media sales.
Justlife’s Vision
Making people's experience of temporary accommodation short, safe and healthy.
About this role
Justlife are excited to announce that we are recruiting a Community Support Worker in Brighton to join the Changing Futures Team within Brighton & Hove City Council. The post will be co-ordinated between Justlife and Homes & Adult Social Care, working with clients who would benefit from specialist tailored support.
You will work alongside Social Workers, a Domestic Violence and Abuse Worker, a Recovery Coordinator, Homeless Prevention Officers, as well as Peer Support Workers with lived experience. The teams is part of the wider Changing Futures Sussex Systems Change priority is to identify blocks and barriers in the system, recognising best practice and flexible working to overcome the challenges facing people with multiple disadvantage.
Multiple disadvantage or multiple complex needs is defined by the national Changing Futures Programme as people who experience three or more of: homelessness, current or historical offending, substance misuse, domestic abuse, and mental ill health.
Brighton & Hove has a unique demographic which makes it a challenging yet very rewarding place to work. Working closely with our partner agencies, we continue to be at the forefront of making a positive difference in challenging times. The Changing Futures Team aims to create an environment where individuals experiencing multiple complex needs, who repeatedly fall through the net of service provision, receive flexible, trauma informed, person-centred support. The service aims to enable positive changes in services; to make them better connected, and easier to access.
Community Support Workers within Changing Futures will be part of a multi-disciplinary team who will adopt a curious, creative and collaborate approach to service provision. We are looking for innovative thinkers and those that truly believe and practice a trauma informed approach.
Why does Justlife exist
Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.
How do we operate?
- Our values guide our work and are very important to us:
- Collaboration before competition
- People before programmes
- Innovation before Institutions
What do we do?
Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.
We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.
Why work for us?
Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.
Perks of working at Justlife
- Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)
- Additional 5 days annual leave purchase scheme through salary sacrifice
- Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)
- Cycle to work scheme
- 2 Volunteering days per year
Key terms and conditions
Job Title: Community Support Worker – Changing Futures
Hours: Full Time (37.5 hours per week)
Contract: Fixed term to 31st March 2026
Normal hrs to be worked: Monday to Friday, 9 - 5pm
Location: Brighton and Hove City Council
Salary: £29,894 per annum (Band 5.2)
Closing date for applications is midnight on 7th August. You will receive an automated email receipt of your submitted forms. If you do not hear from us by 5pm on Monday 11th August 2025 please assume your application has been unsuccessful on this occasion. We are grateful to you for considering this role but unfortunately we are unable to provide feedback on unsuccessful shortlisting.
Provisional dates for interview are w/c 18th August.
Justlife is an equal opportunities employer and considers all applications received.
Role Summary
The role requires the use of specialist knowledge and relationship skills to influence clients with varying degrees of mental health, addiction and trauma related issues to engage with health services and other agencies across the city. This will include advocacy in registering them for medical services and accompanying them to appointments; assisting them in addressing all aspects of physical and mental health or substance addiction needs, as well as advocating or them to get access to source housing and social security benefits. Working collaboratively with our partners within the Changing Futures Multi-Disciplinary team, the role is dependent on good communication and joint working with a variety of partners and professionals.
The role requires a high degree of motivation to support clients with multiple disadvantage, often in a lone-working situation. With a passion to work collaboratively with others for the good of our clients and with some experience of working in a related field in a voluntary or paid capacity.
A high degree of emotional intelligence is required to support clients, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role.
Making decisions “in the moment” to do the right thing to mitigate risk with clients can place high emotional demands on the job holder. The role is highly reactive, unpredictable and at times, chaotic. The role therefore requires a high degree of self-awareness to one’s own resilience levels and exercising appropriate levels of self-care.
This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.
Job Description
Service Delivery
Using frontline practical and procedural knowledge of working with complex clients to support them to engage with health care services during their housing vulnerability. This could include, but is not limited to:
- Assisting them in addressing housing, financial, health or wellbeing need
- Accompanying them to appointments
- Collaborating with agencies within the Changing Futures partner agencies such as the local authority, primary health care housing providers and substance misuse services.
- Advocating on behalf of the service user to access medical care, housing and benefits.
- Maintaining regular contact, a listening ear and emotional support during times of crisis
- Helping increase their self-confidence and self-efficacy to improve their chances of moving on from homelessness
- Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients.
- Use interpersonal and communication skills to provide support to service users and collaborate with others including colleagues, partner agencies, health care professionals and external agencies.
- Take duty of care seriously by assessing the service users social and environmental conditions, drawing out and passing on relevant information to and from healthcare professionals, ensuring client confidentiality is maintained.
- Use of excellent writing skills to prepare and submit housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of clients.
- Support delivery of the activities programme where needed.
- Brief and liaise with other members of the team and external agencies regarding clients, enabling them to effectively carry out their roles.
- To record all client data on the BTHINK System within the standards set by the organisation.
- Carry out light physical tasks, such as travelling to visit clients, shopping or lifting office equipment.
- Oversee work streams within the project as directed by the Project Lead.
Service Development
- Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients.
- Provide reports and case studies when requested.
- To be part of and contribute to the Changing Futures and Justlife staff teams, attending meetings as appropriate and to be involved in appropriate staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events.
Research
- Supporting the wider Changing Futures Programme to feed into research and help develop the service including the involvement of clients in design and delivery of the service.
Person Specification
Experience
- Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group)
- Experience of working with drug and alcohol dependent adults or those experiencing poor mental health
Skills
- Care, empathy and skilled in dealing with emotionally vulnerable service users
- Excellent ability to engage with service users in an empowering manner
- Effective communication; written and oral skills
- Effective administrative and IT skills
- Excellent organisational skills
Knowledge
- Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to become and stay healthy.
- Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse and homelessness.
- An understanding of health and safety policies and procedures that aim to keep staff and clients safe.
Personal attributes
- A strong commitment to drive change for people experiencing multiple disadvantage
- Commitment to the values of Justlife
- Commitment to diversity and anti-oppressive practice in all areas of work
- Self-motivation, able to prioritise workload and operate without close guidance from a manager
To apply, please upload a covering letter addressing how you meet the person specification, together with an up to date CV and an Equal Opportunities form.
Our vision is to make people’s experience of temporary accommodation as short, safe and healthy as possible.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type: Permanent
Salary: £34,600
Hours:37.5 hours (to include lates, nights and weekends)
Be the compassionate voice that empowers clients, one call at a time
Looking for a role where you can make a real difference? As a Clinical Practitioner on our 24-hour advice line, you'll be the friendly voice guiding clients before and after treatment, offering expert advice, and ensuring they get the care they need. You'll be part of a supportive, compassionate team, helping clients feel truly heard and cared for.
Grow with tailored training in a fast-paced, supportive environment
We offer tailored training to help you become efficient in providing safe and effective aftercare for abortion and vasectomy procedures. Get ready to shine in a fast-paced, client-focused environment that helps you grow both personally and professionally. This hybrid role requires you to be onsite for up to 6 weeks during training.
What you'll do:
- Provide reassuring support: Triage clients over the phone with empathy, offering clear guidance and prioritising their needs.
- Collaborate for seamless care: Work with other departments to ensure every client gets the full support they deserve.
- Grow your skills: Engage in ongoing training and development to keep your clinical skills sharp and up to date.
- Live the 6 C's of nursing: Compassion, courage, and care are just a few of the core values you'll bring to life in every interaction.
If you're a qualified Registered Nurse or Midwife with triage experience, ready to join a team that values your growth as much as the well-being of our clients, this could be the perfect fit for you!
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
Healthy Me Healthy Communities is a not-for-profit social enterprise founded in 2012 making a positive difference to people’s health, lives and local communities.
At Healthy Me Healthy Communities we believe in the power of people and place, working together to tackle today’s societal challenges, alleviating the everyday struggle faced by many people, and meeting the ambitions of residents and communities. Often when organisations look to improve the lives of those affected by poverty, discrimination, and exclusion, they overlook local knowledge, skills and expertise.
For over 10 years, HMHC has been developing neighbourhood approaches and developing multi-sector partnerships, empowering people and communities. Our approach creates quality services that:
- Make a big difference to people’s lives
- Create lasting positive change for communities
- Influence and improve practice and policy, contributing to regional priorities for health, economic and social outcomes.
Our Promise
Co-creating lasting improvements for people and places, practice and policy.
Mission
We are on a mission to harness the power of people and place, and working together for healthy, thriving communities and quality services.
Vision
And our vision is for “everyone enjoying a long, healthy and happy life”
Centre Business Manager
An exciting opportunity has arisen for an experienced person to join Healthy Me Healthy Communities CiC. Following a successful asset transfer and a £1m investment, we have ambitious plans for Gorton Central, developing this much loved community asset into an exemplar community hub and our organisational HQ. The Centre Business Manager will lead the day to day operations at the Centre and the Centre staff team to drive forwards business growth and service impact.
Salary: £30, 559 - £33, 366 per year (scale 18-23) starting salary dependent on experience
Location: Based at Gorton Central, Gorton Community Centre, Manchester, M18 8PE
Position type: Permanent
Hours: 35 hours a week Monday - Friday which will include an earliest start time of 8.30am and a latest finish of 6pm. This is a centre based role and it may be possible to work from home 1 day a week, in agreement with the line manager.
We are on a mission to harness the power of people and place, and working together for healthy, thriving communities and quality services.




The client requests no contact from agencies or media sales.
Health & Safety Officer
An exciting opportunity has arisen for a Health & Safety Officer to join our Estates Team. In your role as the Health & Safety Officer will be to provide support on an operational basis to the health & safety function.
Role Requirements
- Promote good stakeholder involvement and good safety culture
- Prepare and issue monthly health and safety briefing documents / toolbox talks
- Keep health and safety information up to date, including all fire safety documentation (fire emergency plans, fire safety manuals etc.), the health and safety section of the intranet and shared documents
- Carry out regular walkabouts, including at retail stores, keeping in touch with staff on their safety arrangements and ensuring control measures are in place and effective
- Provide health and safety training and coaching on topics such as, but not limited to, general health & safety (induction and refresher training), fire safety, COSHH, risk assessing and manual handling
- Develop and refresh internal online training to support staff learning experiences
- Carry out general risk assessment, as required, with particular emphasis on retail, regulatory requirements, outings and the clinical environment.
- Update fire risk assessments for low to medium-risk buildings, tracking completion of actions and updating compliance software
- Manage COSHH risk assessments and the COSHH risk register, checking on suitable PPE and storage
- Manage compliance with workstation assessments, including homeworking, using the external management system
- Support teams, enabling them to carry out their risk assessments, including manual handling assessments for inanimate activities
- Develop and keep up to date Safe Operating Procedures for health and safety.
- To undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
Interview Date: TBC
Terms and Conditions
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Are you passionate about pastoring and impacting the spiritual lives of children and young people? We’d love you to join our community at Springfield Church and lead our children and youth ministries in Wallington (a suburb of London with easy access to the City Centre).
The Role:
You’ll be developing innovative discipleship spaces that connect with our young peoples’ unique experiences, shaping our monthly ‘All in’ services, and supporting Springers midweek Toddler group. You would develop these and other spaces, such as a Sunday afternoon Bubble Church, and build upon our relationships with local schools where we run Messy Church and have mentors supporting children.
What We Offer:
As part of our dynamic team, you’ll have opportunities to develop your leadership skills, contribute to our church’s vision, and shape the future of the children and youth ministry in our community. You will have ongoing support in the role from an experienced and committed staff team, led by Pioneer Vicar David Atkinson, alongside Pioneer Curate, Mel Wynn including strong operational support alongside other volunteer team members. You will receive children and youth-specific training through the Southwark Diocese Aurora course.
Who we’re looking for:
We are looking for a passionate and strategic-thinking candidate - someone who loves pastoring young people and can train and release our growing team of volunteers (rather than doing everything yourself). You will understand and relate to the pressures and sense of community that come from living in different areas, such as the Roundshaw Estate and wider Wallington, and you would be able to demonstrate that you have been successful in pastoring children and youth in the community. You would share our values to grow in courage, compassion and creativity as we seek to build a culture of belonging around Jesus. Ideally, you would have a qualification in children and youth work, but this is not essential if you have relevant experience.
Summary
£31k per annum (Full-time)
5 Days/35 hours per week - could be split into a job share
Springfield Church, Wallington (London)
26 days holiday (inc 6 Sundays max a year) + 8 bank holidays
7.5% employers pension contribution
1 retreat day per calendar year
Flexible working (where appropriate)
Closing Date: 29th August, 11:59pm | Interview Date: 19th September
We believe our God-given vision is to thrive like a ‘Spring Field’.

The client requests no contact from agencies or media sales.
Job Title: Senior Building Surveyor (Qualified)
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £56,195 per annum
Contract: Permanent
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Requirements
Are you a qualified Building Surveyor who cares as much about people as you do about properties? Do you believe that everyone deserves a safe, warm, and well-maintained home? If so, you might be just the person we need. We’re on the lookout for a Senior Building Surveyor who's ready to roll up their sleeves, dive into projects, and a person who enjoys collaborating with colleagues.
This is a fantastic opportunity for a qualitied Surveyor to join our Assets and Repairs Team that makes up one element of the wider Housing and Neighbourhoods directorate. The team is led by an Assets and Repairs Manager with a small team of Repairs and Maintenance Advisers, a Disrepair Coordinator, two Surveyors and a Senior Building Surveyor. Whilst we may be small, we’re perfectly formed.
It’s an interesting and varied role for someone with a passion for keeping homes safe, decent, and future-proof—whether that means identifying structural issues, managing planned maintenance, or working with residents to make sure they feel heard and respected. It’s important to us that you’re someone who keeps residents, and their homes, at the heart of your work.
There’s a lot of positive changes happening at ISHA, and within our team, so now is a great time to join so you can be involved, have influence over those changes, and see the beneficial impact they will have over the next 12 months. There are plenty of opportunities for you to shape this into a role you’ll love.
This role will suit you if you have an eye for detail, a head for problem-solving, and ideally, a sense of humour—because we promise there will be blocked drains, pressing deadlines for report submissions, and occasional out of hours work to deal with resident emergencies. You need to be ready for anything, which means working flexibility to find solutions, alongside facilitating the delivery of excellent repairs, voids and planned works.
We’re not just looking for a surveyor. We’re looking for someone who sees the bigger picture—and wants to be part of it.
Some key responsibilities include:
- Supporting Building Surveyors with problematic jobs to ensure a successful outcome.
- Ownership and responsibility for service-related complaints, disrepair cases or queries from customers ensuring that the customer experience is positive, professional and within set timescales.
- Authorising works and approve payments ensuring suppliers are paid in accordance with terms of contracts. Resolve disputes and queries promptly and ensure ISHA’s interests are always protected.
- Carrying out post-works inspections on a proportion of completed works to assess quality of work, value for money and tenant satisfaction.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do apply.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Deadline: 12:00pm 25 August 2025
Interview: To be confirmed.
Interested?
Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.
Once you have landed on our website, you will need to do the following in order to apply for this role:
Application Process
Please apply with your CV and a covering letter telling us: -
(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.
Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.
Applications sent without a covering letter will not be accepted.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
No agencies please.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Services Manager to play a pivotal role in our Central Services in London.
Sounds great, what will I be doing?
The Housing Manager plays an important role in delivering high-quality housing services to vulnerable people, including those with complex mental health needs, young people, and survivors of domestic abuse. Reporting to the Head of Housing Services, the Housing Manager is responsible for ensuring that tenancies are sustained, rent is collected on time, and repairs are reported and monitored efficiently. The role requires a good understanding of housing law and involves working closely with other agencies in a supported housing environment. Key tasks include overseeing rent collection, ensuring correct tenancy sign-ups, and providing trauma-informed housing management in line with organisational values.
The Housing Manager also leads a team of Housing Officers, offering regular supervision, training, and support to help improve their performance and knowledge. They are responsible for making sure repairs are followed up, rent accounts are managed properly, and performance targets are met. The role involves building positive relationships with service users, dealing with complaints or issues, and working with support staff to help tenants maintain their housing. Accurate record-keeping and reporting are essential, and the Housing Manager must work with partners like local authorities and support services to ensure that housing support is delivered effectively and professionally.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have solid experience delivering housing management services within supported accommodation or housing associations. They must have a proven track record in line managing or supervising staff and demonstrate strong expertise in rent collection and arrears management. It is essential that they have worked with people who have complex needs, such as mental health challenges, experiences of domestic abuse, or homelessness. The ideal candidate must have a good understanding of housing law, tenancy and licence agreements, and rent recovery procedures. They should also be knowledgeable about Housing Benefit, Universal Credit, and entitlements for individuals with No Recourse to Public Funds (NRPF). Strong interpersonal and conflict resolution skills are essential, along with effective written and verbal communication abilities. The candidate must be IT literate and experienced in using housing management systems. Additionally, they should possess the ability to coach, support, and motivate staff to ensure high standards of service delivery.
Interview Steps
Interviews for this role will be held at our Head Office on 13th August 2025
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
Marketing & Mobilization (M&M), a part of External Relations (ER), is a dynamic team, tasked with overseeing and creating communications and marketing, building the IRC’s global profile and brand, increasing private revenue from deeper donor engagement and partnerships, and influencing our target audiences. In alignment with our Strategy100 commitments, M&M has launched ambitious multi-year campaigns that raise funding, profile and influence and will improve our share of voice and resonance in key geographies and globally.
The Content and Creative team, a part of M&M, consists of award-winning creative specialists and idea partners, developing powerful communications and experiences to really engage audiences and ultimately to deliver on ER ambitions and objectives. Using creative mediums such as storytelling, visual design, and video, they tap into the expertise of colleagues across the organization.
The Officer, Private Fundraising Communications is responsible for developing content that inspires private sector funding towards the IRC’s innovative and impactful programs in 40+ countries. This person will collaborate extensively with program teams and External Relations to create communications that engage prospective donors, demonstrate their unique philanthropic impact, and inspire ongoing support through tailored content across Trust & Foundations, Global High Net Worth Individuals, Global New Business, and Corporations.
This person will be a strong grant writer, dynamic storyteller, communicating the story of IRC’s work on behalf of people impacted by crisis for over 90 years through concept notes, proposals, pitch decks, reports, and other fundraising content. The ideal candidate will be familiar with humanitarian program design concepts and complex proposal development processes.
KEY ACCOUNTABILITIES
Business Development Writing (40%):
● Responsible for producing persuasive and well-structured proposals for 6+ figure grants, positioning IRC as a best-in-class humanitarian and development organization. (They will support a portfolio with a special focus on Trust & Foundations, with projects for Corporate, HNWI, etc. as assigned.)
● Conduct programmatic research, collaborate with various teams (fundraising, program, etc.), and articulate the organization's goals, strategies, and impact to secure funding for humanitarian and development projects.
● Transform technical, programmatic content into sophisticated, compelling, donor-friendly materials. These materials will showcase the impact and sustainability of our programs while communicating our shared values with private sector partners.
Impact Reporting (40%):
● Create comprehensive and compelling reports and other written materials that highlight innovation, evidence, and outcomes the IRC delivers for our clients in some of the world’s toughest places, while building trust and transparency with private sector donors.
● Use data, human-interest stories, and other storytelling to create compelling, effective reports. These reports will fulfill donor-set requirements and communicate what sets our program approaches, evidence generation, advocacy, and expertise apart.
● Present program results clearly, workshopping reports with technical experts across the IRC.
Project Management (20%):
● Serve as a primary focal point for account managers to navigate communications resources and grant writing services.
● Lead the end-to-end process of proposal development across a diverse portfolio of grants - including curating content, workshopping information with program and communications colleagues, and building editorial timelines to finalize written assets across IRC teams.
● Document timelines and follow up with relevant responsible parties to help ensure core proposal/reporting milestones are met
● Coordinate with IRC teams (Program, Finance, Design and UX, Communications, etc.) to shape custom grant communications and set priorities.
PERSON SPECIFICATION
Essential
Skills, Knowledge and Qualifications:
● Experience in crafting compelling proposals for high-net-worth donors, foundations, and corporations.
● Exceptional writing and editing skills, with exposure to strong program design backed by logframes, theories of change, and work plans.**
● Strong storytelling skills, with the ability to transform technical concepts and program design ideas into easy-to-understand communications that are brand-aligned, creative, and inspiring.
● Strong project management skills, with the ability to manage multiple projects and meet tight deadlines.
● Strong ability to collaborate with diverse stakeholders.**
Experience:
● Demonstrated experience in grant writing, proposal development or reporting, preferably in an international organization and/or for the Corporate sector.**