Office jobs in marylebone, greater london
Job Title: Team Lead - Member and Supporter Experience
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Dates: W/c 16 June
*This role sits within a pay grade with a pay range of £32,395 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £35,635 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.
This role is pivotal in ensuring the delivery of excellent supporter service, coaching and empowering the Member and Supporter Experience Officers to meet the needs of our supporters. You will play a key role in fostering a positive experience for supporters, managing relationships with third-party suppliers, and driving continuous improvements across processes and systems. As a key point of contact for internal teams, you will traffic-control workloads, ensure smooth project delivery, and act as a champion for supporters across the organisation.
We are looking for someone with experience in working in high in-bound volume (calls/emails) supporter or customer service environments. The candidate must have experience in handling multiple enquiries across different channels and ideally in coaching, mentoring or supervising others.
Key Responsibilities:
Team Leadership and Coaching
- Manage the Member and Supporter Experience Officers, providing the skills and knowledge to deliver excellent supporter service through tailored training and coaching.
- Lead regular check-ins and team huddles to review progress, share updates, and address any challenges or blockers.
- Support the monitoring of quality and productivity using satisfaction ratings, and performance measures. Take remedying actions, such as further training or support.
- Co-ordinate key business project delivery within the team, liaising with other teams, coaching the team, and supporting delivery.
Supplier and Project Management
- Manage relationships with key suppliers, including our payment processor, and fulfilment centre. Be responsible for briefing them on new projects and setting up procedures.
- Monitor supplier SLAs and performance measures, ensuring consistently high standards. Manage projects with third-party suppliers to time and budget.
- Proactively identify new solutions or efficiencies to improve working practices.
Operational Oversight
- Act as the first point of contact for incoming requests from other teams and campaign briefings, managing the team’s workload and rota.
- Oversee the scheduling and management of team rotas, ensuring adequate coverage for incoming enquiries, including peak periods and project delivery deadlines.
- Lead the induction and onboarding of new team members, ensuring they are equipped with the knowledge and tools to excel in their roles.
- Provide KPIs on request from the Head of Member and Supporter Experience. Deliver KPI, SLA and insight reporting that drives better decision-making.
High standard supporter care
- Support the team daily in answering incoming enquiries as part of the role.
- Develop and maintain a framework for monitoring the quality of supporter interactions across all touch points and teams through call monitoring, complaints and compliments reporting, surveys, mystery shopping, satisfaction feedback and other performance measures. Where needed, work with relevant managers in other teams to develop solutions.
- Regularly review the quality of interactions handled by team members (e.g., through spot-checking emails, calls, and case resolutions), offering constructive feedback and suggestions for improvement.
Cross-Team Collaboration and Advocacy
- Work closely with teams across the organisation to build and maintain knowledge bases that can be used by all teams to respond to queries and concerns, and to support teams in ensuring compliance with legal and regulatory requirements.
- Act as an ambassador for members and supporters across the organisation, sharing insights with colleagues.
- Maintain strong relationships across the Ramblers, including Ramblers Cymru and Scotland, ensuring the team delivers a high standard of service aligned with organisational priorities.
- Attend project planning meetings to ensure high-quality supporter care and brief the team on new projects.
- Play an active role in key business projects championing the supporter voice.
Continuous Improvement
- Demonstrate a proactive approach to improving processes, reducing response times and enhancing supporter satisfaction.
- Recommend process improvements for key systems, such as the inbound enquiry system and CRM, in consultation with stakeholders.
Volunteer and Digital Engagement
- Manage office volunteers, ensuring they feel valued and supported to carry out their tasks effectively.
- Input into the development of new digital products (e.g., website and mobile) to enhance membership value and support volunteer-led recruitment and retention efforts.
Other
- Undertake such other duties as may be reasonably required of the post.
The Person
Knowledge, Skills and Experience
Essential:
• Experience in working in a high in-bound volume (emails/call) customer or supporter experience environment
• Strong interpersonal and supervisory skills, with the ability to provide clear guidance, constructive feedback, and coaching to team members.
• A high standard of organisational skills with the ability to effectively prioritise and manage own workload.
• Excellent interpersonal and communication skills, including the ability to write to a high standard.
• Strong numerical skills and the ability to use and interpret data.
• Ability to adapt style, tone and content to a relevant audience.
• Experience delivering excellent supporter or customer care
• A team player, able to develop collaborative, strong and effective working relationships.
• Innovative and solutions-focussed with the ability to build knowledge and learn new skills.
• Experience in working with CRMs (e.g. Salesforce), customer care ticket systems (e.g. Zendesk or Service-cloud) and telephone management systems (e.g. CloudCall).
Desirable:
• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience in managing knowledge, learning and/or training in a supporter or customer facing environment
• Experience working within or alongside fundraising or membership teams.
• Experience in providing insight and reporting in a supporter or customer facing environment.
• Experience in working with volunteers, with an understanding of volunteer motivations and needs
• Knowledge of relevant regulatory and legal requirements that impact charities.
• Experience working with third party suppliers.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
- Committed to the principles of inclusion and enabling everyone to feel welcome in the outdoors.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
We are looking for an Individual Giving Fundraiser to join a warm team with a large National health charity, to help deliver the successful annual direct marketing recruitment programmes. This is a maternity cover contract.
This can be a London hybrid or UK homebased role, with the requirement of travel once a month into the London office with travel cost covered.
The Charity
A well loved and passionate charity providing dedicated support for health and end of life care. They are a warm inclusive team with a collaborative working culture, offering incredibly flexible working and fantastic employee benefits, including
- 25 days annual leave (plus Bank Holidays)
- A personal pension scheme that will match your contribution up to 7.5%
- Continuous professional development opportunities
- Access to Blue Light Card membership and subsidised Eye Care ... as well as much more!
The Role
Join a team to develop the marketing plan for individual online and offline campaigns with all stakeholders.
Manage the approach to audience targeting and segmentation, working with external media agencies for digital and cold direct mail campaigns.
Manage campaign budgets and ensure accurate and complete records are kept.
Research into projects, case studies, production methods and other charities approaches to feed into the creative process.
The Candidate
Experience in direct marketing for a charity.
Clear and accurate written skills and copy editing.
Ability to work at a detailed level as well as develop campaign strategy.
Good numerical skills and ability to manage and prepare financial information, and analyse campaign results.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Are you an experienced Angular developer who would like to join with other Christians in Tearfund's work with local churches around the world tackling poverty?
This role within a team of 13 developers will allow you to use your strong technical experience to serve people living in poverty in more than 50 countries around the world through providing effective applications for the design, monitoring & evaluation of our front-line projects and for our finance staff.
This is a key time for the team as we start the migration of our project design, monitoring & evaluation application to Angular. In this post you will work alongside our other Angular developers, sharing their expertise and building an application which will enable our staff and local church partners around the world to demonstrate the amazing impact of our work in the communities we work with.
The team is also crucial to our finance staff, being responsible for the development and support of an Angular application which is critical for finance data entry across the countries we work in. We are keen to leverage AI to increase productivity in this area so experience in working with AI technologies, or an interest in learning, would be an advantage.
Although not essential, experience of Power BI would also be useful as we extend our reporting suite, using our SQL Server data warehouse to demonstrate the impact of our work and provide vital financial information to staff across Tearfund. Thanks to our MS Azure integrations, our data warehouse contains combines data from multiple applications and our developers are key in bringing that data to life in ways that can help users across the organisations make data-led business decisions.
Poverty is not God's plan. You are. We believe that we all play a part in ending extreme poverty and using our God-given skills to make a difference.
Do your skills, experience and passion match the above? Then we'd love to hear from you!
All applicants must be committed to Tearfund's Christian beliefs.
Hybrid Working: This role is eligible for hybrid working, mostly home based with 2 days/month in Tearfund's office in Teddington, SW London (or more if desired).
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
We are recruiting for a 12 month FTC for a Digital Project Manager for a amazing social welfare charity You will be responsible for the project planning and delivery of a new project. it is working partnership with a large financial institution to embed their digital tools into their workflow. Need storng Project managmeent experiwnce in Digital Products .
Hybrid working - minimum 1/ 2 days in their London office, This is a FTC for 12 months
The Role
Lead agile teams through the iterative delivery and integration of the charity products.
Ensure that requirements and acceptance criteria are clearly defined and documented.
Report and disseminate progress and findings, managing risks and issues.
Manage project schedules, scope, budget, and team workload.
The Candidate
Experience of project management of digital products.
Experience of engaging with people at all levels and working collaboratively with colleagues, funders, suppliers, and key stakeholders.
Experience of using project management tools such as Jira.
Ability to manage suppliers.
Agile/SCRUM training/experience in digital project management and life-cycle management.
Ability to plan, prioritise and deliver complex digital products to agreed deadlines and costs.
Setting KPIs, monitoring progress against targets, applying insights and knowledge to improve future performance.
Interpersonal skills, demonstrating tact and negotiating sensitively, building networks and shared goals.
Ability to build effective, productive working relationships with co-production partners, suppliers, funders, and stakeholders.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Are you passionate about making a real difference in the lives of those in need? Do you have the drive to engage with communities, raise awareness, and inspire others to contribute to a meaningful cause? Harris Hill are looking for a dedicated and creative Community Fundraiser to join a wonderful charity based in London.
You will have the chance to make a direct impact by working with communities across parishes, schools, and other networks. This role involves building and nurturing relationships with key stakeholders, growing the charity base of active supporters, and generating vital funding through various initiatives.
As a Community Fundraiser you will:
- Promote the charity’s pastoral and spiritual work within local communities.
- Develop strong relationships with parishes, schools, and diocesan networks to increase engagement with the charity’s mission.
- Inspire people to make donations and raise funds to support the charity projects, including the sale of charity items and organising fundraising events.
- Recruit and support volunteers, as well as manage fundraising groups and initiatives across the region.
- Manage relationships with high value and legacy donors, ensuring their continued support and engagement.
To be successful, you must have experience:
- Previous experience in community fundraising or a related field is beneficial.
- A strong network of contacts within the diocesan community, schools, or special interest groups is a plus.
- Exceptional communication skills, public speaking abilities, and strong organisational capabilities.
- Proficiency in Microsoft Office and familiarity with social media are essential.
- Ability to work independently, manage your own time, and take ownership of key projects, while also being a strong team player.
Salary: £30,000- £36,000 per annum
Contract type:Full-time, permanent
Location- London, home based, covering the Dioceses of Brentwood, Westminster & East Anglia.
Closing date: On rolling basis
Interview: ASAP
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Prospectus is delighted to be working with our client to help recruit their new Senior Finance Manager. The accountancy provides fully scalable finance and operations teams to organisations in the not-for-profit sector, freeing up their clients’ time and enabling them to do what they do best and make life changing impact.
The role is available on a permanent contract and full-time basis. This is a hybrid role where the postholder will be based at the accountancy firm’s London office 2-3 days a week. The salary banding is £45,000-£50,000 + a discretionary bonus of up to 10%.
In this role, you will take charge of the provision of routine management accounts and cash flow forecasts. You will build budgets and longer-term financial planning. You will produce year-end accounts and manage relationships with stakeholders. You will support with funding proposals and donor reporting. You will ensure that the day-to-day financial accounting activity of each charity is undertaken efficiently and effectively. You will review and improve systems, procedures, and policies. You will also present financial updates to the Executive Teams and Board, providing strategic advice.
To be successful in this role, you will have relevant finance knowledge, either by qualification or experience. You will have experience of producing management accounts and external reporting. You will have experience using SME accounting software/systems and Microsoft Excel.
You will have strong relationship-building abilities and excellent verbal and written communication skills. You will be a team player who thrives in a collaborative environment. You will also be self motivated and have the ability to manage your own time and workload.
Desirably, you will have experience working in the charity sector.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
We are reviewing applications for this position on a rolling basis, so please submit your application as soon as possible, to ensure you do not miss out!
Shipping is a significant contributor to global carbon emissions, and urgent action is required to drive its transition to a cleaner future. Transport & Environment (T&E), Europe’s leading clean transport think tank and advocacy group, is seeking a Sustainable Shipping Manager to spearhead efforts in decarbonising the UK’s maritime sector.
In this pivotal role, you will lead advocacy efforts to advance UK shipping regulations, championing truly sustainable solutions such as green hydrogen and hydrogen-based fuels while challenging ineffective alternatives. Your work will involve designing and executing targeted advocacy strategies, engaging with UK policymakers, regulators, industry leaders, and the media to shape policy and drive legislative change. You will also conduct high-impact research, analyse technical and economic data on vessel decarbonisation, and collaborate with environmental organisations to maximise impact.
You will be a key voice in the shipping decarbonisation space, representing T&E at public forums, responding to media requests, and forming coalitions with industry players to push for ambitious policy measures that align with the UK’s climate goals.
The ideal candidate will have at least six years of experience in UK climate, energy, or transport policy advocacy, with a strong track record of influencing regulatory stakeholders and driving policy change. A deep understanding of the UK political system, excellent political analysis skills, and the ability to navigate a fast-changing policy environment are essential. Strong project management, communication, and stakeholder engagement skills are also crucial to success. Experience in maritime policy, parliamentary work, or international collaboration would be advantageous.
This is a London-based hybrid role requiring at least two days per week in the office, with occasional travel to Brussels. If you are passionate about environmental sustainability and want to make a real impact on shipping decarbonisation, we encourage you to apply.
If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Please note that suitable candidates will be provided with further details about the role.
As a specialist recruitment practice, we are committed to fostering diverse and inclusive workplaces and welcome applications from all backgrounds. We invest in your journey as a candidate and will support you throughout the application process.
Salary: £40,000
Contract: Permanent – Full Time – 35 hrs per week
Location: London office – 1 day pw
Closing date: ASAP
Benefits: 4% pension, cycle to work scheme, shared parental leave, health and wellbeing benefits
We have a great opportunity for a Senior Individual Giving Officer (Mid Value) for an international development charity that works with animals throughout Asia, Africa, and Latin America.
Reporting to the Supporter Development Manager, this role joins at an exciting time, looking to achieve growth, focusing on digital acquisition. As part of this exciting role, you will develop committed warm cash and regular online giving supporters, increasing their engagement and income prospects.
This role offers the opportunity to create engaging stewardship material and actively encourage the development of donation relationships. Brooke requires a passionate individual who has excellent communication skills, the skill and knowledge to utilise regular giving and donations and who has a particular interest in animal and community welfare.
To be successful as the Individual Giving Officer (Mid Value), you will need:
- Experience of using a range of channels, including mail and email, with a strong understanding of optimising and tracking donations
- Experience developing and delivering mid-value giving programmes and activities
- A passion and knowledge of delivering high-quality supporter experience and supporter engagement development.
If you would like to have an informal discussion, please call or email your interest along with your CV.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
I’m working with a Catholic charity to help find their new Press Officer, who will deliver the charity’s strategic objective to raise the charity’s profile in the media by means of increased coverage of Christian persecution-related issues both in traditional and digital platforms. You will be responsible for expanding the charity’s media output thereby increasing public recognition and raising the charity’s profile, helping it to become the go-to organisation for all media inquiries on the topic.
As Press Officer you will:
- Source news stories and other editorial material
- Review current media outreach
- Opportunity to develop a revised strategy to meet current media needs
- Act as principal point person for media relations
- To offer a regular supply of press releases and media materials for journalists
- To help support the advocacy objectives of the charity through media outreach
Strategic competencies:
Motivated by the cause supported by the charity, sympathy with the mission and values of the charity, and good knowledge and understanding of the Catholic Church, its teachings and practices.
- Location- South-west London/ Surrey, Hybrid 3 days in the office, 2 from home.
- Salary £33,000
- Holiday allowance starts at 25 days (going up to 30 days after 5 years) plus bank holidays. Additional 3-day Christmas shut down and your birthday off
- Full-time, permanent.
I’d love to tell you more about this fantastic role and organisation. Please apply now for more information! Closing date: Please get in touch as soon as possible, as the team will review applications on a rolling basis.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Senior Research Insight Analyst
Permanent
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location Split between home and our London Office
Salary Range £48,000 - £53,000
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
In this role you will lead the delivery of Macmillan’s research projects within our Insight & Performance division – designing and managing research to produce customer, market, and trend insights that add to add to Macmillan’s structured evidence base and maximise our impact on people with cancer.
You will be part of a multidisciplinary group, working with research, evaluation, business intelligence, data and digital analytics experts, to deliver against key research and insight focus areas for Macmillan, prioritising effort where potential return and impact is greatest.
You will also work closely with Macmillan’s subject matter experts and our research agency partners to develop and deliver high quality research projects that meet organisational needs and ensure Macmillan’s evidence base remains current and comprehensive.
About you
The successful candidate will demonstrate the following skills and experience:
- Experience of current qualitative and quantitative research & analysis tools, methodologies, and structured thinking techniques, including working with minority and seldom-heard groups.
- Project management experience (scope, budget, and schedule management) in a matrix environment requiring collaboration across a range of disciplines and/or in people management (including volunteers or interns).
- Experience of supporting strategy development and product and service innovation processes.
- Knowledge of the UK health and social care landscape and how it relates to Macmillan's strategic objectives to reduce health inequities, reduce variation in treatment and care and support people living with cancer and other long term conditions would be desirable.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Tuesday 20th May 2025
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
We are recruiting for a short term temporary Income and Reconciliations Officer for a high profile social welfare charity. You will need to have worked in Finance for a large organisation with high transactional volumes, ideally in the receivables area. Immediate start!
Hybrid working min 2 days in their London Office
The Role
To accurately record and reconcile circa 140 million of charitable income across three entities, ensuring that agreed policies and procedures are adhered to.
To liaise with staff across the charity to ensure that unrecorded and unreconciled income is resolved on a timely basis.
To deal with income queries on a timely basis, providing a good level of service to internal and external customers.
To produce and distribute aged debtor reports and ensure that debts are followed up by those responsible, escalating issues to management as required.
To provide guidance and support to non-Finance staff managing income processes
The Candidate
Proven track record in a finance role in a large and complex environment with high transactional volumes, preferably in Receivables.
Able to demonstrate a thorough understanding of double entry book-keeping.
Experience of completing large and complex reconciliations using data from multiple databases
Experience of using Microsoft Excel to critically analyse data through the use of Pivot tables, VLOOKUP etc
Hold a current DBS
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Salary: £50,000-£55,000
Contract: Permanent – Full Time
Location: Hybrid – Once per week in the London office
Closing date: ASAP
Benefits: 25 days holiday per annum (3 days over winter break), interest-free season ticket loans, 2 volunteering days per year, 2 wellbeing days per year.
We have a great opportunity for a Head of Fundraising working for the fantastic City Year UK (CYUK), an empowering youth charity. This is an exciting chance to grow the fundraising team, focused on securing funding from corporates, foundations and trusts. This role will report to the Director of Development and External Relations (DEE) and will work directly with the SLT.
As part of this exciting role, you will support and implement fundraising goals to sustain and grow CYUK, line manage the Development Team, and lead on new business opportunities, securing long-term financial prospects.
To be successful as the Head of Fundraising, you will need:
- Extensive experience working in a fundraising environment and demonstrable experience of developing and securing five to six-figure corporate partnerships
- Strong interpersonal, relationship-building and presentation skills with an ability to engage and inspire a wide range of audiences
- Experience in managing fundraising income budgets, forecasting and financial planning
If you would like to have an informal discussion, please call or email your interest along with your CV.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Your new company
A leading business membership organisation in London is launching a new export advisory service in partnership with a UK government department. We're seeking an experienced Export Adviser to help shape and deliver this exciting pilot initiative, aimed at supporting London-based businesses on their journey to becoming active international exporters.
This newly created position will provide high-level, tailored export advice to SMEs with an initial focus on the UAE market - a key and growing destination for UK trade. You'll work consultatively with clients to develop export strategies, provide market insights, and deliver in-depth reporting to support businesses as they expand internationally.
Your new role
The successful candidate will be:
- Provide one-to-one export advisory support to London-based companies.
- Deliver tailored export strategies and expert international trade advice.
- Conduct market research and analysis to support client decision-making.
- Produce structured export reports aligned with service standards.
- Identify opportunities to connect clients with wider business support services.
- Maintain strong client relationships and ensure continuity of support.
- Collaborate closely with internal teams to ensure service integration.
- Stay informed on export regulations, compliance, and global market trends.
What you'll need to succeed
- Proven experience in international trade advisory, market entry strategy, or export development.
- Strong understanding of export processes, trade compliance, and overseas markets.
- Excellent communication and relationship-building skills.
- Confident working with SMEs and tailoring advice to a variety of business needs.
- Ideally, knowledge of the UAE or Middle Eastern markets.
What you'll get in return
This is a Fixed Term Contact, with the scope of going perm depending on how you progress in this role. Hybrid working, 3 days a week in the office based in the heart of the City of London.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Salary: £34,300 - £37,300
Contract: Full-time, Permanent
Location: London – Hybrid, one day per week in office
Closing Date: 16th May
Benefits: 28 days annual leave bank holidays with the option to purchase/sell additional leave after one year of service.
Are you a creative project manager looking for an opportunity to step into a brand new role and take ownership over some sector leading virtual events? Excellent – We’re working with the incredible team at Prostate Cancer UK as they look for a Senior Virtual Products Executive to join their growing team.
As Senior Virtual Products Executive, you will be leading the development of and delivery of mass fundraising products and taking ownership of their performance & budgets – working innovatively to maximise income and enhance participant engagement. You will work across teams to create and implement robust marketing and recruitment plans and ensure the delivery of first class supporter journeys, as well as making data led decisions to optimise overall product performance.
This is a very exciting opportunity for someone with proven experience in fundraising, marketing or product management, to step into a brand new role and to work innovatively and support the delivery of sector-leading events.
To be a successful Senior Virtual Products Executive, you will need:
- Experience in project management and managing multiple projects with conflicting deadlines
- Experience managing external suppliers and agencies
- Experience developing digital marketing plans for fundraising products
If you would like to have an informal discussion, please give Jake a call, otherwise, we look forward to seeing your application.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
We are excited to be recruiting two part-time Wellbeing Support Workers to join the Support and Connect Team, in partnership with the NHS Core Team within the North London Foundation Trust.
About Likewise
Likewise is an innovative social care and mental health charity working at the heart of the Camden community to support individuals experiencing marginalisation and social exclusion.
We exist to create compassionate, human-centred relationships and spaces where people feel valued, accepted, and connected. We support often isolated, marginalised or excluded people by building authentic relationships and community together. Through these connections and our partnerships, we nurture wellbeing and inspire systemic change toward a more human, empathetic, and inclusive health and social care system.
About Support and Connect
The Support and Connect service is delivered in partnership with MIND in Camden, within the NHS Core Team. We provide members of our local community with short-term, holistic and person-centred support, which is meaningful and steered by them. We aim to work flexibly with, and alongside clients in the service to support their needs and wellbeing.
Support and Connect is a short-term service, offering up to 10-12 sessions of emotional, social and/or practical support. You would be expected to meet with clients either at Likewise, in one of our partner offices across Camden or within the community spaces across the borough.
About You
As a Wellbeing Support Worker, you must first and foremost be a learner and a leader: Learner: we need individuals who are committed to their own learning, growth and development. People who can sit with the discomfort of being outside their comfort zone, are ready to engage in the diverse experiences of our work and are prepared to tap into their vulnerability.
Leader: we need leaders who take responsibility for finding the potential in themselves and others, and who have the courage, commitment and care to develop that potential.
We’re looking for people with:
- A deep sense of commitment to your own personal and professional growth
- A good understanding of, and openness to working within Likewise’s values
- Clear and consistent communication, including deep and active listening skills
- Emotional and relational intelligence – willingness to reflect on and share authentically how your emotions are impacting your work
- Empathy, warmth and proactivity in building and navigating complex relationships
- Ability to work with challenging situations skilfully and actively seek support when needed
- Good enough professional skills – organisation, time-management, reliability, self-management and capacity for lone working
- Understanding of the principles of equity, diversity and inclusion and fostering this in the work
How to apply
To find out more and apply for this role, please see the information pack on our website linked below. Applications for these roles will close on the 26th of May 2025 at 9am.
We support often isolated, marginalised or excluded people by building authentic relationships and community together.


The client requests no contact from agencies or media sales.