Office jobs in walton on thames, surrey
Summary
The Church of England has recently agreed a significant increase in funding to support God's mission and ministry across the country, supporting local parishes and growing many more new worshipping communities to serve the whole nation. The distributions will also help fund dioceses' plans to serve the nation in various areas such radically cutting the Church's carbon footprint and supporting parishes, cathedrals, and dioceses with using their buildings, to best missional effect whilst ensuring their protection, enhancement, conservation, and appropriate adaptation.
The Net Zero Carbon programme was established to help the Church of England to deliver its commitment to reaching Net Zero Carbon by 2030. It aims to aims to equip, resource and support all parts of the Church to reduce carbon emissions from the energy used in its buildings, schools and through work-related transport by 2030. The team manages the distribution of a grant portfolio worth £190 million across 2023-33, aimed at supporting and equipping dioceses, parishes and other parts of the Church to reach the milestones set out in the Routemap to Net Zero 2030.
This role will play a vital role in supporting the work of the Net Zero Carbon Programme's grant streams, supporting it in delivering a consistent and responsive service to grantees.
The purpose of this role is to provide a responsive service as operational officer for the grant schemes under the Churches Workstream in the Net Zero Carbon Programme:
- Currently the Demonstrator Churches Grant Fund and the Boiler Replacement Hardship Grant Fund,
- 26-28 Decarbonising Churches Grant Fund
The postholder will be the first point of contact on behalf of the grant giver for new applicants and existing grantees under the grant schemes, handling a busy caseload from pre-application contact through to completion. This will involve all aspects of grant service delivery including assessment, issuing of offers and rejections, monitoring, payments, quality assurance and evaluation within the governance and decision-making framework in place for the grant schemes. The postholder will work under the supervision of the Demonstrator Churches Grants Manager and the Decarbonising Churches Lead, who will provide overall guidance and strategic oversight for the relevant grant funds, and will work closely with the Grants Administrator on operational matters.
The role will report directly to the Net Zero Carbon Programme's Decarbonising Churches Lead.
- This is a fixed-term contract due to end December 2028.
- This is a hybrid role required to attend the office location, Church House London one day per week.
Application closing date is 25 January 2026
Interviews will be taking place on 06 February 2026
- A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Summary
- The role requires the ability to work flexibly, including evenings and up to five Saturdays a year.
- A Basic DBC check is required for this role.
- Educated to A-Level standard or equivalent.
- An interest and passion for welcoming visitors, excelling at engaging with stakeholders and event attendees.
- Excellent communication skills, both verbal and written.
- An excellent grounding in event co-ordination and diary management.
- Ability to think creatively and work collaboratively.
- A salary of £34,801, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an exceptional fundraiser who excels at cultivating high-value relationships and securing transformational gifts? Do you enjoy working with senior volunteers and philanthropists who are deeply committed to changing children’s lives?
Step into a pivotal role within one of the UK’s leading philanthropy teams as you lead our flagship Tick Tock Club appeal — inspiring major donors and volunteers to drive extraordinary impact for seriously ill children.
Salary
The salary for this position is £52,526 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Deliver a personal fundraising target of £1.5m+, securing six- and seven-figure gifts and multi-year commitments from high-net-worth individuals and charitable trusts.
- Lead the £20m Tick Tock Club appeal, shaping strategy and driving one of GOSH Charity’s flagship philanthropic initiatives.
- Recruit, inspire and collaborate with senior volunteers, campaign boards and influential supporters to accelerate high-value fundraising.
- Manage a portfolio of donors and prospects, using insight-led approaches to build long-term engagement and maximise impact.
- Oversee campaign events, communications and tailored proposals, ensuring activity aligns with income targets and delivers an exceptional supporter experience.
- Provide motivating line management to a small team, fostering professional development, wellbeing and high performance.
Skills, Knowledge and Expertise
- A strong track record of securing six- and seven-figure philanthropic gifts.
- Experience partnering with senior volunteers and campaign boards on major fundraising initiatives.
- Strategic leadership skills with the ability to galvanise a team around ambitious goals.
- Exceptional relationship-building, influencing and presentation abilities.
- A creative, solutions-focused mindset with resilience under pressure.
Please refer to the full job description below for more information.
About the team
You’ll join our sector-leading Philanthropy team — recognised as one of the most high-performing and respected in the charity sector. We partner with some of the most generous and committed philanthropists in the UK and beyond to transform the lives of seriously ill children.
Our talented and supportive team of 20+ works closely with colleagues across fundraising, clinical, and research teams to create inspiring, high-impact opportunities for supporters. In partnership with senior volunteers and committees, we drive landmark campaigns including the £300 million Build It. Beat It. appeal and the Tick Tock Club, with exciting plans for a major new research-focused campaign on the horizon.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
We are looking for a Corporate New Business Lead for an incredible childrens health charity to be responsible for proactively generating significant income from five and six figure corporate partnerships.
This is a hybrid role with 4 days in the Surrey office and one day homeworking .
The Charity
A passionate charity, dedicated to providing practical and emotional support to children and families in times of need.
You would be joining a highly respected organisation who prioritise a supportive and inclusive working culture. Repeatedly named as one of the top non-profit organisations to work for, they offer fantastic benefits, including flexible working, a minimum of 25 days holiday, along with a range of professional development opportunities as well as much more!
The Role
Lead corporate new business development to drive the growth of corporate partnerships.
Work closely with colleagues to develop and present, inspiring, high quality new business proposals, pitches and presentations.
Identify key decision makers and use strong consultative and negotiation skills to articulate the benefits of a partnership and the brand.
The Candidate
Experience of working in a corporate fundraising position or highly demonstrable, transferable skills from the corporate sector.
Highly proactive approach to researching and initiating new business opportunities.
Proven experience of prospect management.
Proven experience of winning new business.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Do you thrive in a fast-paced environment where your attention to detail and ability to guide others truly matter?
This is a fantastic opportunity for an organised and resilient professional to join a specialist team supporting the evaluation of surgical applications for the General Medical Council (GMC) register as the Specialist Applications Casework Manager. You’ll play a key part in ensuring high standards and fairness in the registration process, working alongside subject matter experts and supporting the Head of Specialist Applications. If you’re looking for a role where your expertise will help shape the future of surgery, this could be the perfect next step.
- Salary: £31,453 per annum
- Employment type: Permanent
- Hours: Full-time, 35 hours per week
- Working arrangements: Hybrid – 20% office attendance per month (London)
- Start date: ASAP
- Other benefits:
- 30 days annual leave (plus Christmas shutdown, post-probation)
- Social club and regular events
- Free fruit, cereal, and coffee in the office
- Season ticket loan, cycle to work scheme, cashback scheme, and gym deals
About the Organisation
Join a respected intercollegiate body dedicated to upholding the highest standards in surgical training across the UK and Ireland. This organisation supports the four Surgical Royal Colleges, evaluating specialist applications for the GMC and ensuring robust, fair processes for the benefit of patients and the future of surgery. You’ll be part of a collaborative, inclusive team that values excellence, respect, and continual improvement.
About the Role
As Specialist Applications Casework Manager, you’ll play a vital role in supporting the evaluation of specialist surgical applications for the GMC register. Working closely with subject matter experts and the Head of Specialist Applications, you’ll manage a fast-paced caseload, ensure deadlines are met, and help maintain the highest standards in specialist registration. You’ll also assist with appeals, produce clear guidance, and contribute to ongoing process improvements.
Key Responsibilities
- Manage specialist applications, supporting evaluators and the assessment process
- Circulate applications, minute meetings, draft correspondence, and organise virtual evaluation meetings
- Provide guidance on regulations and legislation for specialist registration
- Draft and update guidance and training materials for assessment panels and applicants
- Track application progress and ensure contractual deadlines are met
- Maintain accurate records and databases
- Support and deputise for the Head of Specialist Applications, including appeals preparation
- Attend meetings with internal and external stakeholders, sometimes deputising as needed
- Contribute to process reviews and regular reporting
Skills / Experience Required
Essential:
- Degree-level education or equivalent experience
- Experience managing a busy workload and using databases/IT systems
- Excellent written English, including report writing
- Ability to synthesise and present complex information clearly
- Strong organisational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Commitment to equality, diversity, and inclusion
- Confident user of Microsoft 365
Desirable:
- Background in health regulation (e.g., GMC or similar)
- Caseworking or accreditation experience
- Experience in healthcare, education, or training organisations
- Experience with appeals or committee work
Interview Process
- One stage (online or in-person considered) including a short task
To Apply
- Bespoke cover letter
- CV
Deadline
- Sunday 4th January 2026
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We're looking for a proactive, detail-oriented and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.
£37,500.00 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
Look Ahead recognises that data and the applications that collect data have an important role in the future success of the business. Look Ahead are delivering a Digital Transformation programme, Move Forward, and we need to have the right business systems management structure in place to offer continual support, development, and improvements to our business systems and to provide insight into the organisation's data.
The Business System Administrator (FTC) role is a support role focused on managing application support requests and providing routine application support, advice, and system administration for key business systems.
The post holder will act as the first point of contact and work as part of a team to maintain these systems. Support services will be delivered by adopting a triage support approach, with more complex issues and project work being escalated to Look Ahead's second line application support specialists.
The successful candidate will be expected to demonstrate excellent coordination and analytical skills, be adept at issue management and be able to work as part of a team to deliver issue resolution for the relevant applications and technologies. This role can be delivered as a hybrid role, with the primary office location being Look Ahead's Head Office although the post holder may be required to visit some of our services from time to time as part of their service delivery.
This is a 12-month fixed-term contract, with a potential 6-month extension.
Essential:
Hands on knowledge of and involvement in system administration for various systems, including at least one Housing Management System
Previous history of supporting multiple business systems
Self-starter with good initiative
Well organised, methodical
Good Problem solving / analytical skills
Experienced in issue resolution
Excellent attention to detail
Success orientated
The ability to build relationships with key internal and external stakeholders
Desirable:
Experience working in an aligned sector to Look Ahead or an NFP
Civica Cx (Housing Management System)
CRM workflow solutions
Experience of software testing, including test script creation and UAT management
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap seeks to appoint a dynamic Educational Partnerships Manager to play a pivotal role in securing, growing, and nurturing partnerships with schools across the UK. Reporting to the Head of Educational Partnerships, the successful candidate will drive engagement with schools, teachers, and senior leaders to expand the reach and impact of Making The Leap’s programmes. This role focuses on building strong, strategic relationships with education providers while maintaining links with community organisations, colleges, universities, and corporate partners to promote MTL’s services and mission.
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The ethos of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and The Social Mobility List.
The client requests no contact from agencies or media sales.
Survival International is looking for a skilled, enthusiastic Individual Giving Officer, focused on high donors, foundations and legacy givers. If you excel in relationship-building, creative planning, and meticulous organisation, this is your chance to be part of a movement making a difference for Indigenous peoples worldwide.
Focused on engaging with and inspiring individual donors, rather than submitting bids and filing reports, this role gives you the space for creativity and initiative. As part of a small but highly motivated and effective team, you will get to work with and learn from a varied and supportive group of colleagues.
We are open to recruiting a more experienced candidate, or one earlier in their career - the salary will be set in the upper or lower half of the advertised range accordingly. For a more experienced candidate, we are also open to this being a part-time post.
For further details, please download the Job Description and the Application Form. The Application Form is downloadable via the 'How to apply' button.
The client requests no contact from agencies or media sales.
Liberty is an independent campaigning organisation. At Liberty, we challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly. In 2020, Liberty launched an exciting new project using the tools of investigative journalism to expose and challenge abuses of power and violations of human rights: Liberty Investigates.
We believe rigorously pursued, collaborative investigative journalism can be instrumental in challenging abuses of power, and we believe it’s needed now more than ever. The team, currently made up of the Investigations Editor and two Investigative Journalists, undertakes work designed to have real-world impact – by holding power accountable, changing narratives and sparking positive change in human rights.
Our small team has worked with publishing partners including the Times, the Guardian, the Observer, Independent, Sky News, Channel 4 News, and local press. We’ve been shortlisted for the Private Eye Paul Foot Award twice, were finalists two years running for the Orwell Prize for Exposing Britain’s Social Evils, and were recently shortlisted for the European Press Prize.
Funding has allowed us to recruit another reporter on a 12-month fixed-term contract, and we are looking for an ambitious Investigative Journalist to help us deliver more impactful work in 2026.
You will need to understand the power of telling stories and the role that journalism plays in mobilising action in the public interest. You will need a passion for upholding high factual and ethical standards. You will be excited about working in a multi-disciplinary campaigning organisation, and you will have excellent newsgathering, writing and contact-building skills.
At Liberty we are striving to build a team that is truly inclusive – we understand that as an organisation we can only work at our best when we have a diverse workforce sharing a wealth of ideas and experiences. We therefore encourage applications from marginalised groups, particularly people of colour, trans and non-binary people and disabled people. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.
The deadline for applications is 9am Monday 12 January 2026
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held on Thursday 5 February
Second round interview will be held on the week commencing 9 February
Please apply via the job board on our website.
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.
Salary: £45,732 - £50,614
Contract: 12-month FTC
Location: UK Hybrid (2 days/week in office in either London, Edinburgh, Cardiff or Warrington)
Closing date: 31 December
Benefits: Generous annual leave, employee assistance programme, flexible working arrangements.
We have an exciting opportunity for a Senior New Business Development Officer to join a bold and innovative initiative that’s mobilising £20 million in philanthropic and investment capital to support climate adaptation enterprises. You’ll lead on developing and delivering a fundraising programme, building relationships with major donors, foundations, and institutions to drive real-world impact.
Working closely with senior leaders and sector partners, you’ll craft compelling campaigns, secure strategic funding, and help position the fund as a trailblazer in climate finance and international development.
To be successful as the Senior New Business Development Officer you will need:
- A strong track record of securing six-figure gifts from major donors or institutions
- Excellent project management and campaign analysis skills – in particular developing fundraising pipelines and stewardship plans
- Outstanding communication and relationship-building abilities
- Knowledge of climate finance, impact investment, or international development (ideally)
If you would like to have an informal discussion, please get in touch and ask for Heather, quoting the reference 2800HB
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Learning and Development Officer
Are you passionate about the learning and development? Do you have an excellent understanding of L&D activities and processes? We have an exciting opportunity for an enthusiastic, organised and committed individual to join a small and friendly team as a Learning and Development Officer.
Position: Learning and Development Officer (known internally as Talent Academy Officer)
Location: London/Hybrid working (two days a week in the London office/White City, combined with home-working and frequent travel across the Youth Zone network as required)
Salary: £29,000 - £34,000 per annum
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure.
Closing Date: 12noon 8th January 2026 - we may close the advert early depending on the volume of applications, so we encourage you to apply ASAP.
First stage interviews (virtual): Monday 19th January 2026
Second stage interviews (in-person): Tuesday 27th 2026 in London
There will also be a short, values-based phone interview between Stage 1 and 2.
About the Role
As a pioneering and growing charity, the award-winning Talent Academy has grown from strength to strength, expanding employee development programmes and supporting staff learning and growth at all levels, from part time youth workers to Board members and everyone in between.
You’ll have the opportunity to work with high profile stakeholders, trainers and learners, helping to implement excellent learning and development activities, both established and new.
Supported by the Talent Academy team, you will be the central co-ordinator of all Talent Academy activity, managing a variety of programmes, with lots of opportunity for your own growth and development. It is a busy and varied role involving events management, co-design and, in some instances, co-delivery. The role would suit someone at Officer level or an L&D Assistant looking to move up.
About You
We are looking for someone who is passionate about the learning and development of all people with an excellent understanding of L&D activities and processes.
You will have:
- Demonstrable experience of working within an L&D role
- Experience of end-end co-ordination and management of learning programmes
- Experience of communicating effectively with internal and external stakeholders, including senior teams
- High level knowledge of and skill with various Office software such as Microsoft Word, Excel, PowerPoint and Outlook
- Experience of producing accurate reports and analytics
About the Organisation
A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities.
As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people with the opportunity to fulfil their potential.
As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
The organisation will contribute towards reasonable travel costs for candidates invited to attend face-to-face interviews when they are travelling from outside the local area. This approach reflects its commitment to fairness and equality of opportunity.
You may have experience in areas such as L&D, Learning and Development, Training and Development, L&D Officer, Learning and Development Officer, Training and Development Officer, HR, Human Resources, Personnel. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Customer Services Manager
We are seeking an experienced customer service leader to drive high quality resident-focused services within a values-led housing charity.
Salary: £50,000
Location: Hybrid, Hammersmith London
Hours: Full time, 35 hours per week including mandatory office day on Tuesdays
Contract: Permanent
Closing date: Wednesday 24 December
Interview date: Thursday 8 January, Hammersmith
About the Role
As Customer Services Manager, you will lead and develop the charity’s customer services, resident engagement and communications functions. Your work will help deliver the organisation’s mission of providing safe, secure and good quality affordable homes for single women across London.
Reporting to the Director of Operations and managing a team that includes Customer Service Advisors, a Resident Engagement and Resolutions Officer and a Communications Officer, you will ensure services are consistent, resident centred and delivered right first time.
Key responsibilities include:
- Leading customer services, resident engagement and communications across the organisation
- Ensuring prompt, high quality responses to all queries related to repairs, estates and tenancy management
- Developing effective systems for complaints handling that reflect the charity’s Complaints Policy and Housing Ombudsman principles
- Maintaining up to date knowledge of legislation, regulatory standards and best practice
- Monitoring contractor performance and holding regular review meetings
- Producing performance reports and using data to identify improvements
- Embedding learning from resident feedback into service design
- Managing budgets, approving invoices and overseeing repair authorisations
- Supporting organisation wide planning as part of the Extended Management Team
- Providing clear leadership, managing performance and encouraging collaboration across teams
About You
You will be an experienced people manager with a passion for delivering excellent customer service. You will bring a proactive, solutions focused approach and the ability to lead a team through growth and improvement.
Essential skills and experience include:
- Strong experience in a customer focused management or supervisory role
- Knowledge of responsive repairs or property maintenance
- Experience handling complaints and producing clear written responses
- Strong communication, relationship building and presentation skills
- Competence in MS Office with good analytical and reporting abilities
- Ability to interpret customer insight and performance data to drive service improvements
- A collaborative leadership style with a commitment to equality, diversity and resident wellbeing
A background in social housing is helpful but not essential. A positive attitude, professional curiosity and a commitment to delivering great services are what matter most.
About the Organisation
The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.
Other roles you may have experience of could include: Customer Service Lead, Resident Services Manager, Housing Services Manager, Customer Experience Manager, Repairs Service Manager, Tenant Engagement Manager. #INDNFP
Fundraising Development Manager
Salary: £36,000 - £40,000
Contract: Permanent
Location: Hybrid (3 days per week in London office)
Closing date: 9th January
Benefits: Generous annual leave, pension scheme, wellbeing support, and flexible working options
We have a great opportunity for a Fundraising Development Manager working for a world-class performing arts organisation that pushes boundaries and champions creativity. This organisation is dedicated to inspiring audiences and communities through bold, innovative work and inclusive engagement programmes.
This is an exciting role for someone who wants to play a pivotal part in strengthening donor relationships, driving income growth, and supporting ambitious fundraising goals. You’ll join a collaborative team that values creativity, inclusion, and impact, with opportunities to shape donor communications and lead on stewardship initiatives.
As part of this exciting role, you will lead donor communications and engagement across multiple channels, ensuring compelling messaging and tailored experiences for supporters. You will manage mid-level giving programmes, oversee cultivation and stewardship events, and coordinate the organisation-wide fundraising pipeline to support accurate forecasting and strategic growth. Acting as a key link between fundraising strategy and delivery, you will also support corporate partnerships, develop proposals, and foster cross-team collaboration to ensure consistency and impact across all development activities.
To be successful as the Fundraising Development Manager you will need:
- Experience working in fundraising, development or a related field.
- Strong written communication skills and experience delivering donor or stakeholder communications.
- Excellent organisational and project-management skills, with the ability to manage multiple priorities effectively.
If you would like to discuss this role with us, please email your CV to [email protected] or contact us and quote the reference 2798EI.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity here.
If enough applications are received, the charity reserves the right to end the application period sooner.
We're looking for a driven, proactive and resilient Talent Partner to join our People Team at our Head Office in Islington.
£29,784.51 per annum, working 35 hours per week.
Want to feel like you're in control of your carer? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
As a Talent Partner you will provide proactive customer-focused administrative support across Recruitment, HR, and Learning & Development. You will drive process improvements and ensure efficient service delivery.
The starting salary for this role is £29,784.51, increasing to £30,784.51 after successfully passing probation.
The shift pattern for this role is Monday - Friday, 9.00am - 5.00pm, including hybrid working with a minimum of two days in the office.
This is a fixed term contract until 1st April 2026.
For a full job description, please visit our website.
About you:
- Organised, responsive, and customer focused
- Strong communicator with a collaborative mindset
- Detail-oriented, adaptable, and resilient under pressure
- Team Player who shares workload and learning with the team and builds a positive team culture
- Decisive and able to prioritise and manage multiple tasks
- Keen interest in HR and L&D career development
What you'll bring:
Essential:
- Experience in recruitment or Learning and Development environments
- Strong administrative and IT skills and experience
- Confident in delivering training and attending recruitment events
- Excellent communication and customer service
Desirable:
- Familiarity with iTrent and Learning Pool
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Senior Communications Manager
FCDO Research Commissioning Centre (3ie)
1. Background
The Foreign, Commonwealth and Development Office (FCDO) Research Commissioning Centre (RCC) has been established to commission and manage research to enhance development and foreign policy impact. The RCC, co-led by the International Initiative for Impact Evaluation (3ie) and the University of Birmingham, provides support to FCDO teams for commissioning and delivering high-quality and impactful research. It addresses challenges associated with research bureaucracy by providing a streamlined process for commissioning and delivering FCDO-funded research.
This role is based at 3ie, working closely with colleagues at the FCDO, University of Birmingham and across the RCC consortium. This is a fixed-term position for the RCC, which is a pilot project that began on the 6th June, 2023, and is due to run until the 5th June, 2028. The role is linked directly to the project funding.
The International Initiative of Impact Evaluation is a mission-driven, non-profit organization dedicated to using evidence to transform people's lives in low- and middle-income countries. We are the global leader in funding, producing, and synthesizing high-quality evidence of what works, for whom, how, why and at what cost. We believe better policy-relevant evidence will make development more effective. 3ie is a registered non-governmental organization in the US. It has offices in New Delhi, London and Washington, DC.
2. Position summary
3ie is inviting applications for a Senior Communications Manager to join the FCDO Research Commissioning Centre (RCC) team at 3ie. With the RCC entering its third year of operation, this is an exciting time to join the project.
The role will be responsible for the strategic management of RCC communications and for the oversight and management of the Global Research and Technology Development (GRTD) website . The position will work closely with the team of the FCDO Chief Scientific Adviser and FCDO’s Deputy Head of Research to support the development and rollout of GRTD, suiting a strategic thinker with experience or knowledge of leading communications and engagement campaigns.
The successful candidate will be a highly organised, skilled communicator with excellent command over producing a range of communication and knowledge products such as blogs, policy briefs, infographics, impact stories and case studies, as well as editing technical writing. Prior experience in social media and event management, is desirable. They will be a self-starter with a can-do, team-player attitude.
The ideal candidate will be based in the UK and have the flexibility to travel to London for in-person meetings and events as required. The candidate will need to work according to UK office hours. The role will largely be remote working with dedicated in-person time with the RCC team and with FCDO.
3. Key job responsibilities
a) GRTD website development oversight and strategy; FCDO GRTD communications, branding and development
- Work with FCDO to develop a coherent strategy and campaign for engaging with and communicating GRTD to external partners. Manage the relationship with FCDO communications counterparts in delivering the vision for GRTD
- Lead engagement with FCDO to determine design of enhancements and new features for GRTD; oversee these developments, managing external contractors (when required) and working with technical colleagues to ensure developments are fit for purpose
- Collaborate with FCDO teams to support the rollout and visibility of the GRTD brand
- Contribute to the development and implementation of editorial standards, templates, and guidance for GRTD content, in coordination with FCDO and RCC stakeholders
- Assist in the dissemination of impact stories and research outputs that align with GRTD branding and strategic objectives
- Support stakeholder engagement activities and campaigns led by FCDO to promote the GRTD platform, where relevant to RCC-funded research
- Monitor digital engagement with and develop KPIs to track performance, with a focus on continuous improvement and optimization
b) RCC presence on GRTD
- Ensure the RCC is adequately presented on GRTD and that the design and structure of RCC pages is coherent and promotes the RCC vision
- Create, edit and post new website content for the RCC on GRTD as required
- Coordinate with the 3ie Strategic Communications Office to monitor the website regularly to ensure content is updated and bugs are identified.
c) RCC Communications
Strategy:
- Lead the development, implementation and monitoring of the RCC’s overall communication and engagement strategy, including areas of thought leadership around best practice evidence led by the RCC.
Content:
- Strategise on new communication products (including website content, impact stories, blogs, media articles, social media and multimedia content), launches, events, and online promotions Edit, manage and publish research commissioning call documents and participate and manage related events such as Early Market Engagements, FAQ sessions, etc.
- Work with RCC Grantees and project teams editing and publishing RCC publications and deliverables, including reports, briefs and other publications.
- Create social media content and manage dissemination through 3ie’s social media channels, working with 3ie colleagues (NB: RCC social media channels may be established and in this case the role will directly manage these).
- Events and engagement: Provide end-to-end support for workshops and events, including content, budget, logistics, communication and marketing
- Provide inputs for communication and implementation plans for research funded by the RCC.
d) Project management: Ensure that RCC publications and communications products are processed in a timely manner and published on GRTD
- Maintain and update process documents, guidelines and templates for external communications for the RCC and for communications from grantees.
- Oversee the implementation of and improvements to RCC’s branding and logo suite as needed.
e) Stakeholder support: Work closely with RCC staff to cultivate relationships across the research ecosystem, consortium and with grantees. This is likely to include RCC representation at external events.
f) Support RCC grantees: Provide guidance and advise on dissemination activities to grant recipients. Review and approve the engagement and dissemination products and plans submitted by RCC grant recipients as part of their work on RCC-funded projects and support the wider RCC team to monitor engagement activities undertaken by grantees.
g) Knowledge sharing: Collect and collate impact stories for the RCC to support both learning and reporting requirements
4. Qualifications and skills
- Master’s degree in journalism, public affairs, marketing, or a field directly relevant to international development, including formal communication training. Exceptional candidates with a bachelor's degree and extensive work experience may be considered
- At least seven to ten years of experience in a communication role in development sector.
- Proven ability to plan and implement communication and engagement strategies for organizations and research projects
- Knowledge of tools for graphic design, content management, social media and event management is desirable (e.g., InDesign, Photoshop, Mailchimp, Canva, Drupal, etc.)
- Proven project management and coordination skills to ensure on-time delivery
- Excellent English writing and editing skills; cross-platform writing experience is desirable
- Self-motivated, creative, and multi-tasker with a proven ability to work under tight deadlines accurately and professionally
- Excellent interpersonal skills and willingness to work in a matrix-organized team environment
- Experience working with UK government departments is desirable
5. Eligibility
3ie is an equal-opportunity employer. We do not discriminate on the basis of sex, age, ethnicity, disability, caste, religion or sexual orientation. We particularly encourage women, ethnic minorities and persons with disabilities to apply.
6. Terms of employment
The salary range for this position is competitive and commensurate based on qualifications and experience. Our policies and procedures reflect our commitment to safeguarding children and vulnerable adults from abuse. We follow a zero-tolerance policy for any form of bullying or harassment in the workplace.
7. How to Apply
Your application must include the following information*:
• A cover letter (not exceeding two pages) highlighting your qualifications and experience relevant to the terms of reference.
• Curriculum vitae along with names and contact information for at least three professional references.
*Incomplete applications will not be considered.
The deadline for receiving applications is 21 December, 2025. Only the shortlisted candidates will be contacted.
The client requests no contact from agencies or media sales.