Office management jobs

About the Role

We are looking for an Apprentice Administrator to join our growing Admin Team. You will receive on the job training in how to provide effective and efficient administrative support for the organisation, ensuring a smooth running and high quality service is provided to all services and departments, whilst completing the Business Apprenticeship Level 3.

This is a fantastic opportunity to grow your administration experience within an expanding organisation leading in support services for people living with brain injury.

You’ll be joining a mission-driven team where your work will make a real difference every day.

Principal Duties and Responsibilities

1.  Act as the main point of contact for visitors to Headway East London.
2. Manage external communications through post, telephone, and email, ensuring information is redirected to the relevant person to be dealt with efficiently and effectively.
3. Undertake regular checks of the office space so it stays organised.
4. Manage the organisational online calendars and the relevant databases and spreadsheets ensuring these are all up to date.
5.  Support managers to keep staff rotas up to date, ensuring efficient and effective use of staff time.
6.  Manage day service transport bookings daily and keep day service staff informed.
7. Process referral forms for all services ensuring that they are fully complete.
8.  Work closely with Service leads to manage service waiting list and liaise with referees where necessary.
9. Work with service leads to provide administrative assistance to support the smooth running of services.
10. Work closely with the Admin and Premises Manager to ensure data collection systems and the Charity Log database function efficiently, are accurate, and are up to date.
11. Support the finance function with administrative tasks as necessary. 

Key Relationships - Internal and External

Internal: Admin & Premises Team, Managers across departments, Members

External: Transport Provider

Other

Apply the Headway East London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway East London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

LGBT Foundation is an impactful, vibrant charity with a wide portfolio of well-established services and rapidly developing new initiatives aimed at meeting the needs of lesbian, gay, bisexual, and trans people.

The Trans Support Pilot is a waiting well service supporting trans and non-binary people on the waitlist for the South-West Gender Dysphoria Clinic. This is a pilot service and the first of its kind commissioned by DHSC to provide accessible, non-clinical support to those on the waitlist. This will include preparing people for their first appointment, supporting the building of resilience and coping strategies and reducing deterioration in mental health. This pilot is being delivered in partnership between LGBT Foundation (where this role will sit) and Gendered Intelligence. The Region Manager will be responsible for the following key areas of activity: 

Day to day project management- including connection with partner organisations, oversight of KPI reporting and budget holding responsibilities. 

Direct delivery- development of a suite of resources and engagement activities for both community members and professionals working with this service user group.

Stakeholder engagement- including oversight and facilitation of a co-production group. 

Do you excel at building strong relationships and perhaps have experience within a membership or professional body? Looking for a Relationship Manager role with strategic influence and nationwide reach?

TPP is partnering with a membership organisation to recruit a proactive Relationship Manager who will lead on building relationships with key stakeholders and grow partnerships.

The role

• Develop and deliver the strategy for engaging senior leaders across organisations
• Build a strong national network and increase uptake of training, services and membership benefits
• Grow income through partnership development, sponsorship opportunities and bespoke proposals
• Collaborate with marketing, events, policy and finance teams to deliver high-quality outcomes
• Represent the organisation at meetings and events (occasional travel required)

What you’ll bring

• Experience in relationship management, stakeholder engagement or business development
• Confident working with senior stakeholders
• Strong communication, organisation and influencing skills
• Ability to spot opportunities, prioritise effectively and drive results
• Experience within a membership or professional body is highly advantageous

Why apply?

• Competitive salary great benefits
• Flexible hybrid working. 3 days in the office during probation. After probation 2 days a week in the office.   
• Supportive, inclusive culture with development opportunities
• A role with real strategic impact

Apply now
If this Relationship Manager role sounds like your next step, don’t delay.

Get in touch or apply today.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We’re looking for a skilled and values-driven Training Manager to design and deliver an accredited development programme supporting ex-service users to progress into Refuge Case Worker roles.

You’ll lead a 3-month accredited training programme followed by 6 months of supported, on-the-job development, with two cohorts each year over a three-year funded period. Managing the programme end-to-end. The training programme will be engaging, directly delivered by you alongside specialist partners. You’ll ensure it is trauma-informed, culturally competent, survivor-led and accredited, combining face-to-face and online learning with structured placements in our refuges.

This role is central to strengthening our workforce, creating safe employment pathways for Black and minoritised women survivors, and building a sustainable, skilled refuge workforce.

Due to the nature of work and focus of LBWP, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010. Therefore, this post is open only to Black and minoritised i.e. Global Majority, women.

The Institute of Physics (IOP) exists to help physics and the people behind it realise their potential for our lives, our society and our planet.

Working alongside our members and leaders from across the physics community and beyond, we’ve identified three priorities that will shape our work over the next five years: Skills, Science and Society. These priorities sit at the heart of everything we do.

We’re currently looking for a People Officer on a permanent basis, to help us deliver our mission.

What’s it like working at the IOP?

The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

Some of our benefits include:

• An excellent pension scheme
• Private medical insurance, life assurance, dental insurance and a healthcare cash plan
• Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
• 25 days’ annual leave as a standard, in addition to floating bank holidays
• Flexible working opportunities

The Role

What will I be doing?

You’ll be responsible for a range of activities, including:

• Maintaining and updating the full suite of personnel records for staff
• The timely and accurate generation and issue of employment contracts/amendment to terms and associated paperwork
• Overseeing the quality of data held within the HR system and other HR software and offer guidance to users of the systems and administrative support
• Preparing and accurately entering all monthly salary information on to the HR system
• Recruitment support for all Institute vacancies and managing the recruitment process
• Overseeing the probation and induction process for new starters and to conduct new starter induction sessions
• Developing new, and streamline existing administrative processes and procedures
• Generating system reports as and when required

About You...

The role is ideal for someone with good generalist HR experience and up to date knowledge and understanding of key HR legislation and HR systems.

We are looking for an organised and dependable individual who has a proven ability to work with within a small team, and who can communicate effectively with a wide range of people both in written and oral form.

Proven experience of accurate data entry and monthly payroll processes is essential along with previous experience of effectively following administrative processes.

Who will I work with?

• Internally, the role works across all departments as well as IOP Publishing HR and Finance
• Externally, the role works with recruitment agencies and other relevant organisations

Ideally, we at the IOP hope you’ll apply if your skills include:

Essential Criteria

• Experience of preparing and monitoring accurate contractual information and other essential HR documentation
• Experience of supporting the monthly payroll function
• Experience working in a busy and varied role in a fast paced environment, autonomously
• Strong working knowledge of employment law and HR best practice
• Absolute attention to detail
• Basic level HR qualification
• Experience using HR systems, ideally iTrent (Electric Theme)

At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification.

How will I be working?

We work in a flexible, trust‑based way through our How We Work model. This gives individuals and teams the independence to choose how, when and where they work best, while recognising that some in‑person collaboration is important for impact especially from an operational standpoint.

You’ll be assigned a base office, which can also be your chosen place of work. Most of our roles offer hybrid working as standard, with occasional office visits to help us stay connected and support our inclusive way of working. As an organization we meet in person once a quarter at our Head Office in Kings Cross, London.

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community.

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

Philanthropy Manager

We are seeking an exceptional Philanthropy Manager to grow impactful giving and strengthen life changing community support across Milton Keynes.

Salary: £38000-£42000 per annum 
Location: Milton Keynes (hybrid working 3 days a week in the office ) Free Parking
Hours: Full time, 37.5 hours per week
Closing date:  28th February 2026

About the Role

As Philanthropy Manager, you will play a pivotal role in developing and nurturing high value relationships that help drive positive change across Milton Keynes. Working as part of a collaborative and mission focused team, you will connect donors, businesses, fundholders and community partners with the causes that matter most.

You will lead a portfolio of donor relationships, ensuring exceptional stewardship and delivering tailored engagement that inspires long term support. Using your strategic insight, you will develop giving opportunities aligned with community needs, informed by the Foundation’s data and research.

Key responsibilities include:

• Managing and growing a portfolio of high value donors, fundholders and corporate partners.
• Developing and delivering stewardship plans that demonstrate impact and inspire renewed investment.
• Creating compelling cases for support, proposals and reports tailored to donor motivations.
• Leading and supporting donor events, briefings, visits and engagement activities.
• Working closely with colleagues in Programmes, Finance and Communications to ensure funds are allocated effectively and transparently.
• Identifying new prospects and building philanthropic networks across Milton Keynes.
• Representing the organisation professionally at meetings, events and community forums.
• Upholding best practice in compliance, data management and ethical fundraising.

About You

You will be an ambitious and relationship driven fundraising professional with a passion for making a difference. You’ll bring confidence working with senior stakeholders, excellent communication skills and the ability to translate community impact into meaningful philanthropic opportunities.

You will have:

• Experience in major donor fundraising, high value partnerships, or relationship based income generation.
• Strong written and verbal communication skills, able to craft engaging proposals and impact reports.
• The ability to manage a diverse portfolio and prioritise effectively.
• A proactive, collaborative approach and a commitment to outstanding donor care.
• Sound judgement, professionalism and the ability to manage confidential information appropriately.

A genuine commitment to fairness, inclusion and community empowerment is essential.

About the Organisation

This Foundation is a long established, place based funder dedicated to strengthening the local voluntary sector and supporting the most pressing needs across the city. Through strategic grant making, donor partnerships and community insight, the Foundation ensures resources are directed where they can make the biggest difference. The organisation manages a diverse range of funds, supports grassroots to large charities, and plays a vital role in shaping a fairer, more resilient Milton Keynes. Joining the team means becoming part of a collaborative, values driven organisation with a deep understanding of the people and places it serves.

Other roles you may have experience of could include:
Major Donor Manager, Partnerships Manager, Philanthropy Officer, Development Manager, Trusts & Foundations Manager, Relationship Manager, Fundraising Manager, Donor Engagement Manager, Grants & Impact Manager.

Join an amazing charity that makes a difference for the more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.​

About you:

This is a terrific opportunity to play a fundamental role as Research Communications Manager at Muscular Dystrophy UK’s in developing and shaping our research communications ensuring the timely and proactive communication of our research impact.

• You will have a strong ability for explaining research and science to a lay audience. 
• You  will also proactively identify communication opportunities and ideas for engaging content to promote and publicise our research projects.
• You will work closely with teams across the organisation providing them with information about our research activity to support their work.
• You will manage the charity’s research information service, our Research Line.
• You will work with the Director of Research and Innovation and Director of Marketing and Communications to lead the development of our research communications plan.​

Your Cover Letter Guidance
When submitting your application, please ensure your cover letter provides clear evidence of the following:

• Experience of communicating scientific and clinical information to a range of target audiences
• Proven experience in communicating complex research topics to a lay audience
• Excellent interpersonal skills with an ability to build effective relationships internally and externally
•Proactive and able to identify communication opportunities and ideas for content in a range of formats
• Excellent copywriting, editing and proof-reading skills with ability to create written content for a range of audiences, especially lay audiences

Your cover letter should demonstrate how your background aligns with these criteria, using specific examples where possible.

​

About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. ​

This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

Values and behaviours:

• A positive attitude and approach that reflect the charity’s values.
• Seek opportunities to contribute to the development of the charity.
• A commitment to and an understanding of disability issues, equality, diversity and inclusion.
• Always demonstrate role model behaviour.
  
   

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

​

Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes ​great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

​

Location: We operate a hybrid model (home and office, London SE1). ​

Closing date: Monday,16th February

NB Interviews likely to be held on Tuesday, 24th February and Wednesday, 25th of February

Please download the job description to see full role responsibilities

​

The Director of Finance & Corporate Services is a new post for the East London Mosque Trust (ELMT). The Director of Finance will lead the Trust’s financial strategy, planning, and operations. This pivotal role will oversee the day to day financial transactions and ensure compliance while driving financial sustainability, transparency, innovation, and long term growth. The post holder will work closely with the CEO, the Senior Management Team, and the Trustees to help shape the future direction of the organisation. As one of the largest mosques and Islamic centres in the UK, it is imperative to build capacity in the leadership team to deliver effective, informed, strategic financial decisions to support the future sustainability of the ELMT.

Responsible to: CEO

Director of Finance & Corporate Services

The Director of Finance & Corporate Services is responsible for the proper conduct of all aspects of the day to day financial management of the ELMT.

Finance Management

• Oversee budgeting, forecasting, and financial reporting processes.
• Ensure robust financial controls and compliance with charity regulations and accounting standards.
• Manage cash flow, reserves, and funding streams including grants, donations, and contracts.
• Maintain an annual and a five-year financial forecast to underpin the strategic objectives.
• Responsibile for managing ELMT’s investments, while developing and implementing strategies for maximising ELMT’s finances.
• Manage and develop the finance team, fostering a culture of accountability, excellence and continuous improvement.
• Collaborate across departments to support financial literacy and budget ownership.

Governance & Compliance

• Prepare financial reports for CEO/SMT, the Board of Trustees and funders.
• Ensure compliance with The Charity Commission, HMRC, and Companies House requirements.
• Lead on audit preparation and liaise with external auditors.
• Lead on digital transformation for financial arrangements.
• Ensure there is a knowledge/awareness of fraud across the organisation.
• Ensure good risk management.

Finance, Sustainability & Compliance

• Optimise financial controls and processes in order to minimise financial risks, and ensure organisational compliance.
• Ensure compliance with funding agreements across all the teams and services.
• Ensure monthly reconciliation of all control accounts including creditors, debtors, payroll and banks; the preparation of monthly management accounts; and preparation/maintenance of control over all non-transactional journals such as accruals, prepayments, fixed assets/depreciation.
• A sound understanding of Islamic financial principles and their application within a charitable and governance context.
• Lead the strategic financial planning process, delivering annual and forecast budget plans, periodic forecasts within year and funding requirements, working closely with CEO and SMT.
• Plan and coordinate all tax, finance and treasury management practice and policy, with reference to charitable status, cash management and investments, reviewing and reporting on investment portfolios on a monthly basis.
• Ensure monthly payroll is accurate and timely, including all matters related to HMRC, and PAYE submissions.
• Have a full oversight of contracting and procurement activities and procedures, ensuring compliance with regulatory requirements, always seeking value for money, and where possible, cost saving opportunities.
• Check the condition of all assets and conduct an ongoing review of whether assets and investments are being put to best use and serving the organisation’s interests.
• Work with the CEO to identify new revenue-generating tactics.
• Responsible for the preparation of annual accounts to prescribed standards, managing effective relationships with the auditors, taking responsibility for the completion and submission of statutory/regulatory reporting in line with prescribed timelines, and keeping up to date with regulatory and statutory requirements within the charity sector.
• Lead on The Charity Commission reporting, including the annual review/trustee report and updating the organisation’s information held by The Charity Commission and Companies House.

Operational Excellence

• Review and improve organisational processes across ELMT, including Operations, Facilities, HR and Policy, ensuring they are efficient, effective and aligned with best practice.
• Identify and propose practical improvements to systems, policies and ways of working, driving internal efficiency and increasing organisational impact.
• Ensure alignment between systems, policies and processes, enabling departments to work effectively together and supporting ELMT’s strategic objectives.
• Over time, take on broader responsibility across departments, particularly in strengthening processes and embedding sustainable efficiencies.

Information Technology Management

• Devise and establish IT policies and systems to support the implementation of strategies set by upper management, including Data Protection and Cyber Security.
• Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber security
• Evaluate the company systems and processes to coincide with the needs of the organisation
• Decide the need for upgrades, configurations or new systems and report to upper management.
• Direct the management of the ELMT website.
• Oversee the IT service provision ensuring it meets the ongoing needs of ELMT.
• Manage and develop the IT team, fostering a culture of accountability and continuous improvement.

General

• Deputise for the CEO as necessary, including assuming delegated leadership, decision-making, and representational responsibilities as appropriate.
• Represent the organisation externally as required, including with partners, stakeholders, and relevant bodies.
• Maintain and develop organisational culture, values and reputation with all staff, associates and external stakeholders.
• Work flexibly and undertake any other duties agreed between you and the Board of Trustees.
• Support projects of the ELMT and participate in multi-disciplinary, cross-organisational groups and project teams.
• Attend Senior Management Team (SMT), staff and committee meetings when required.

Church Engagement and Marketing Officer

 

Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR).

Contract: Permanent

Hours: 28 hours per week (0.8FTE)

Salary: £30,000 FTE pro rata (£24,000)

Annual Leave: 22 days + 3 discretionary days

Church Urban Fund has a proud history of being good news within our low-income communities across England. We partner with churches, social action charities and different faith communities to end poverty together.

For almost 40 years, Church Urban Fund has been enabling and supporting mission and ministry amongst the lowest income communities. Over the years we have developed several programmes which have made significant grassroots impact. Despite this work, and the work of many others, levels of poverty and engrained inequality remain desperately severe, despite living in one of the wealthiest countries.

This newly created role seeks to help us resource churches across England, so that we can achieve our vision of ending poverty and doing this together.  The successful postholder will be key in helping develop new resources that sit alongside our very successful Growing Good resource and form part of our expanding Knowledge Bank that enables churches to have the knowledge, confidence and connection to engage with social action as a core part of their mission and serve their local communities.  This role will also be influential in helping plan and deliver our increasingly popular and well attended webinars and in person events.

Our core mission is shaped by the drive to end poverty in all its forms, by developing partnerships and programmes to create a movement of love, justice and mercy. We are inspired by Jesus’ ministry to be with and alongside and serve the most marginalised and vulnerable in society, and follow his teaching to love our neighbours as ourselves.

We are seeking someone who is passionate about resourcing local churches to have knowledge, confidence and connection in serving their local areas, is skilled in developing and refreshing resources, can be persuasive in encouraging churches to engage with CUF’s range of resources, and is experienced in managing events (online and in person).

If you feel that this role could be for you, we would love to hear from you.

How to apply

To apply, please email an up-to-date CV and covering letter (only applications with a covering letter and CV will be considered for shortlisting) outlining your relevant skills and experience, relating to the listed responsibilities and person specification to the HR Officer.

Closing date: 17:00 Monday 2nd March 26 with interviews to be held on 12th March 26 online

We are looking to fill a varied and exciting role at the award-winning Hawk Conservancy Trust. This role will be responsible for creating and delivering a diverse and innovative programme of high-quality marketing and communication activities to excite, engage and inspire our audience. Collaborating across the organisation, and with partners, the Marketing and Communications Manager will work across various platforms to raise awareness and generate income and support, whilst ensuring brand consistency and accuracy. Marketing is at the heart of the Trust’s success and is integral to the Trust’s customer-focused ethos. Excellent project management skills are required to manage the range of work the team are responsible for. 

The Hawk Conservancy Trust is a conservation charity and award-winning visitor attraction with a mission to conserve birds of prey. Set in 22 acres of woodland and wildflower meadow, the Trust is a centre of excellence for learning about raptors, habitats, ecology and conservation, and having a fun-filled day. There are over 130 birds of prey on view, from owls to eagles. Many of these birds are involved in the spectacular daily flying demonstrations, whilst others are part of important breeding programmes.

Main purpose and scope of the job

This role is full of variety and creativity. You will be responsible for delivering the annual marketing and communications plan which will include project management, social media, digital campaigns, planning, research, analytics, advertising, exhibitions and the production of marketing materials. The role is a brand champion, working to ensure that all marketing communication is relevant, accurate, up-to-date, and adheres to the brand guidelines, professionally representing the Trust as a leader in bird of prey conservation and as an awardwinning visitor centre. The role will inspire our audience to visit and increase support for, and awareness of the conservation and research work undertaken by the Trust. 

Person specification

Behavioural traits

Passionate, friendly, knowledgeable, uplifting, aspiring, genuine (our values)

Professional and trustworthy

Proactive, self-motivated and purpose-driven

Collaborative Skills and Experience 

Essential

Proven experience in a marketing and communications role

Highly organised; able to be logical, analytical and structured, resilient and able to manage multiple projects, deadlines and competing priorities

Strong copywriting and storytelling skills, able to produce creative and imaginative content for diverse audiences

Proficient in Canva and Microsoft Office, familiar with photo and video editing

Proven experience managing websites (WordPress), social media management, including Facebook, TikTok, Instagram and YouTube, managing digital advertising including Meta and Google, e-newsletter creation using Mailchimp

Strong reporting and analytical skills, familiar with digital analytics (Google, Meta etc)

Excellent verbal and written communication skills

Ability to work collaboratively with all team members, internal and external

Customer-focus, an ingrained understanding of the importance of outstanding customer service. Exceeding customer expectations is paramount across the whole of the Trust

Desirable

Degree-level qualification in marketing or communications

3+ years in a similar role.

Experience using data and analytics to measure impact

Experience in charity, public or community sector

Familiarity with CMS systems

Familiarity with CRM systems

Knowledge of SEO and AIO

Graphic design

Knowledge of data protection best practices

Subject to references and DBS check Application

Actively interviewing. Closing date for applications: 9 March 2026. We may choose to close applications early if we have received sufficient applications, so please don’t wait until the closing date to apply.

How to apply: please send your CV and covering letter explaining why you think you are the right candidate for this role and highlighting any experience that may support your application. Your covering letter should be no longer than 750 words.

The role is 20 hours per week, negotiable, working remotely but with frequent visits to the NCC
Head Office in Portsmouth for training and assimilation into the Caseworking team.

Working as part of the NCC Casework Team, the Triage Caseworker (Education) will be the first
point of contact for beneficiaries seeking educational support through the Greenwich Hospital Go
Learn - Free online tutoring for Naval families and the NCC University Bursary Programme. This role
involves following the triage processes to assess the needs of the children to provide
recommendations for tutoring/bursary support. Assessments may lead to referrals being made to
the NCC for financial assistance for other child/family needs, advice, and support in the
management of finances, and child specific needs

Key Tasks and Responsibilities

Caseworkers provide support and advice to eligible individuals in line with the policies of the Naval
Children’s Charity. They work closely with other organisations to ensure that children and families
receive appropriate and prompt support.

The role of Triage Caseworker (Education) is to assess the eligibility for support through the
Greenwich Hospital Go Learn and The NCC University Bursary Programmes. Where additional child
and family needs are identified, recommendations for appropriate assistance to the NCC
Casework Team will be required. Caseworkers should be empathetic and non-judgmental.
Caseworkers will receive induction training in the NCC’s Beacon database, Microsoft forms and
other tools necessary to the role. The role is subject to DBS checking.
 

• To act as the first point of contact for enquiries and applications from beneficiaries, providing a calm, supportive and professional welcome
• To complete an initial assessment of eligibility and, where necessary, further assessment through telephone calls and emails
• To use active listening and empathetic communication to build trust and ensure beneficiaries feel heard
• Provide appropriate information to the Go Learn providers to enable the family to receive appropriate support.
• Accurately record beneficiary information into Beacon, ensuring timely, detailed, and confidential case notes
• Log and track applications and progress of tutoring delivery
• Assess and evaluate outcomes from tutoring
• If necessary, refer the family to the NCC Triage team for additional support.
• Provide clear information about available support, signposting, or referrals
• Follow up with beneficiaries once support has been completed to ascertain impact
• To act as the first point of contact for enquiries and applications from beneficiaries, providing a calm, supportive and professional welcome
• To complete an initial assessment of eligibility and, where necessary, further assessment through telephone calls and emails
• To use active listening and empathetic communication to build trust and ensure beneficiaries feel heard
• Provide appropriate information to the Aspire platform to enable the young person to receive the support
• Accurately record beneficiary information into Beacon, ensuring timely, detailed, and confidential case notes
• Log and track applications and progress of bursary delivery.
• Assess and evaluate outcomes from bursary.
• If necessary, refer the young person to the NCC Triage team for additional support.
• Provide clear information about available support, signposting, or referrals
• Follow up with beneficiaries once support has been completed to ascertain impact

General duties:

• Ensure confidential handling of all information concerning beneficiaries in accordance with The Naval Children’s Charity’s confidentiality and data protection policies
• Keep thorough, confidential and systematic records of all matters concerning enquiries, applications, and grant awards in accordance with The Naval Children’s Charity’s data protection policies
• Regularly update personal training and skills
• Such other relevant duties as may be assigned from time to time

Essential 

• Professional background in education with an understanding of additional needs
• Be able to demonstrate empathy, emotional intelligence, and non-judgmental communication
• Evidenced knowledge and experience of charitable and financial support to beneficiary groups
• Strong communication, organisational and record keeping skills
• Ability to work unsupervised

Desirable

• Confident using IT including Microsoft Office; knowledge of grants or other CRM
• Experience of recording information into a CRM (training will be provided)
• Evidence of working effectively in co-operation with other charities and organisations
• Understanding of military life and the impact on serving personnel, veterans and their families
• Familiarity with the Royal Navy and the Service charity sector

Personal qualities 

• Adherence to NCC’s values
• Integrity, honesty and professionalism at all times
• Able to treat all people with respect and dignity
• Willing to take responsibility for actions and remain accountable
• A team player

The tasks listed in this job description are not designed to be exhaustive and may vary from time to time according to the needs of the Charity. This document will be reviewed in consultation with the post holder as the role and services provided by the organisation develop.

The Naval Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and associated professionals to share this commitment
 

In-Memory & Legacy Manager

• Hours: Full-time, 37.5 hours per week (flexible working available)
• Location: Hybrid (2 days in our office in East Oxford, OX4 1RW)
• Salary: £37,001 - £43,500 per annum
• Closing date: 25th February 2026 at 12 noon
• Interview date: 4th March 2026 (in person)

Are you passionate about building meaningful relationships and creating lasting impact?

We’re looking for an In-Memory & Legacy Manager to join our Fundraising team at a pivotal time in our charity’s journey. This is a brand-new role within our Income Generation Directorate, designed to lead the delivery of our in-memory fundraising programme and support the implementation of our new legacy strategy. You’ll play a key role in shaping how we engage with supporters who give in memory of loved ones and those considering leaving a gift in their will.

What you’ll do:

• Develop and deliver our in-memory fundraising strategy, including events and campaigns.
• Champion exceptional supporter stewardship and create tailored supporter journeys.
• Support the rollout of our legacy strategy, increasing engagement and pledger numbers.
• Collaborate across teams to embed legacy messaging and in-memory opportunities throughout our fundraising activities.
• Manage relationships with key stakeholders, including funeral directors, solicitors, and financial advisors.

What we’re looking for:

• Experience in in-memory fundraising and/or legacy marketing campaigns.
• Strong project management and organisational skills.
• Excellent relationship-building and communication abilities.
• Knowledge of fundraising regulations, GDPR, and best practice.
• A creative, proactive approach and enthusiasm for working in the charity sector.

Why join us?

You’ll be part of an ambitious team with a bold five-year strategy and a commitment to putting supporters at the heart of everything we do. This is an exciting opportunity to make a real difference and help grow sustainable income for our vital work.

Ready to bring your skills to a role that matters?

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Harris Hill is recruiting for a Finance and Operations Administrator with French or Spanish (Spoken) skills, for this International Charity, working in developing countries. Based in Central London. (Hybrid working)

REPORTING TO: CEO

CONTRACT TYPE: Permanent, Full-time (hybrid)

PROPOSED SALARY: to £40,000 per annum depending on experience

LOCATION:  Central London. (CANDIDATES MUST LIVE IN THE UK. THIS IS HYBRID ROLE. NO OVERSEAS TRAVEL)

HYBRID WORKING: A minimum of 2 days per week is based at their office in Central London.

BENEFITS: 25 days holiday plus bank holidays, attractive employer contribution-only pension, private medical insurance cover, excellent working environment.

HOURS:  Full-time, 35 hours a week, Monday to Friday.

LANGUAGE SKILLS DESIRABLE: French or Spanish (Spoken) skills

About the role:  Principal Responsibilities

1. Finance Administration - 60% of role

• Processing grant payments (10-15 weekly) via online banking in line with authorisation limits

• Inputting and updating all incoming and outgoing transactions on QuickBooks.

• Saving payment confirmations on the server and on QuickBooks.

• Scanning and Electronic filing of accounts and finance invoices, receipts, credits.

• Calling organisations in different countries to verify bank account details (as part of anti-fraud checks.)

• Weekly and monthly bank reconciliations. 

• Financial support to CEO and auditors for annual audit.

• Administration of 3 company credit cards and company expenses.

• Ad hoc administration duties to support charity and CEO including communications with the Charity Commission. 

2. Grant assistance - 5%

• Review and edit of grant letters for c.15 grants per year.

• Email liaison with grantees to ensure timely submission of paperwork including annual reports.

3. Assistance to CEO - 25%

• Provide a professional, comprehensive and high-quality executive support to the CEO, including time, diary and email management, travel and accommodation arrangements, expenses, providing support to meetings, drafting appropriate correspondence and document production. 

• Providing project administration support and management of discreet pieces of work relating to the Trustees meeting. 

4. Office Management - 10%

• Handling incoming and outgoing correspondence e.g. post, office phone

• Inventory and supplies Ensuring that office has sufficient stationary, kitchen and bathroom supplies

• Facilities: deal with any repairs and cleaning including liaison with cleaning company 

• Organising catering for Trustees meetings x3 annually

• Weekly backup of server

• Event planning: organising company events e.g. strategic planning sessions, visits from grantees, office outings

Person specification

• Outstandin

Purpose of Job 

To deliver a high-quality service to and facilitate opportunities for individuals with spina bifida and/or hydrocephalus and their families/carers through Shine membership.To empower and enable members living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community across England. 

SHINE has over 15,000 members with spina bifida and/or hydrocephalus. This post will bring a real focus to the Essex, Suffolk & Norfolk area and will be an exciting opportunity to engage with members and develop and deliver the services we offer. 

We work with members of all ages from our Little Stars aged between 0 – 12, young people are members of our FIRE project and we have established adult support. Working alongside our multi skilled, established team, you will be supporting members across all age groups and building on the great foundations already in place. 

The role is home based but you will be required to attend clinic at Addenbrooke's Hospital, Cambridge on the first Friday of every month. You may also be required to cover other clinics, events in London and meet members one to one where necessary within your allocated area of Essex, Suffolk & Norfolk and occasionally across wider areas and nationally including meetings at our head office in Peterborough.

Shine will offer you:  

• A competitive salary of £28,471 (pro-rata for part-time hours)

• Regular working hours, and no shift work (some very occasional weekends or evenings)  

• 3% pension contribution 

• 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)

• Additional annual leave due to length of service 

• Opportunity to purchase additional annual leave 

• Broadband allowance

• Life insurance after 12 months’ employment  

• Access to our Employee Support Programme and Mental Health First Aiders 

• Support to learn and develop 

How to apply 

Please see the full Job Description & Person Specification below and on our website. 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

If you would like to discuss the role, please contact Sarah Carrier, England Services Manager to arrange a convenient time for a call. 

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

We understand that you may wish to use AI tools to help you with some aspects of your application but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications. 

*Please note applications without a supporting statement will not be accepted* 

Closing date:  Wednesday 25th February 2026 at 11pm 

Interviews:  Friday 6th March 2026  

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.