Office manager jobs in ashford, surrey
DUTIES AND KEY RESPONSIBILITIES
Overview
•Support the Supporter Retention Manger (Loyalty) to design and deliver MAP’s individual giving retention strategy. Including bespoke welcome and ongoing multi-channel supporter journeys, for UK and international supporters
•Support the Supporter Retention Manger (Loyalty) to review individual giving retention activities and supporter journeys – developing a strategic approach and annual planning with a focus on regular giving and growing life time value
•Champion an insight-driven, supporter-led approach across campaigns and collaborative projects
•Responsible for the day to day management of campaigns and projects
Campaign Management
•Work with the Supporter Retention Manager (Loyalty) to optimise MAP’s regular giving programme and supporter journeys across Individual Giving, through a variety of online and offline channels
•Support and project manage income and retention campaigns to our warm audiences to maximise income and loyalty. Including but not limited to: data segmentation, scheduling, feedback management, agency liaison, results monitoring and end of campaign analysis
•Work with the Individual Giving Officers (Cash, Digital, Legacy and Offline Acquisition) to provide the best supporter experience possible, tailoring to and identifying different audience segments
•Support with the development of audience segmentation and testing plans to improve life-time value, retention and multiple levels of support
•Ensure processes and systems are in place to track and meet KPIs, including development of robust testing plans to optimize campaigns based on insight
•Write compelling email copy, build and schedule email sends
Manage relationships with internal stakeholders and external suppliers
•Build strong relationships with internal teams and external suppliers to ensure seamless campaign delivery and holistic supporter experience
•Manage the day-to-day relationships with external agencies and suppliers, including telemarketing agencies, print-houses, fulfilment houses and creative agencies etc
•Manage internal stakeholders through various processes, including copy and artwork sign off, and data analysis
Collaboration and cross-organisation working
•Support the Supporter Retention Manager (Loyalty) to achieve strategic objectives including improving retention and growing annual income, monitor income and expenditure budgets and use database analysis to inform and improve the sustainability of fundraising
•Support cross-team and cross-organisational campaigns and projects, including the annual Impact Report
•Work with teams across MAP to source compelling stories, programmatic information and impact stats suitable for campaigns
•Work with colleagues across MAP to align Fundraising campaigns with other areas of MAP’s work e.g. the Advocacy, Campaigns and Communications team, and Programmes team
Reporting and insights
•Championing a test and learn approach: identifying opportunities, developing tests and reporting on results
•Ensuring campaigns are set up in order to effectively track and monitor performance so lessons learned can be carried forward
•Reporting on campaign performance and conduct end-of-campaign reviews - analysing data to spot trends and make recommendations for future campaigns
•Proactively share insight and promote individual giving by internally communicating the impact of retention, supporter journeys and committed long-term supporters (regular giving)
Invoice processing and administration
•Support the management of the Individual Giving budget, including the processing of invoices and other expenditure documents, working on MAP’s account software, X-ledger
General responsibilities
•Support with other areas of the Individual Giving programme where necessary
•Responsible for ensuring all communications meet regulatory requirements and internal and charity sector best practice guideline
•Support the mission, ethos and values of MAP
•Support and promote diversity and equality of opportunity in the workplace
•Abide by organisational policies, codes of conduct and practices
•Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data
PERSON SPECIFICATION
Experience
Essential
•Experience of working in Individual Giving or Fundraising with a proven record of achieving income generation targets OR Experience of working in Individual Giving/Supporter Engagement with a proven record of developing supporter journeys, audience insight and retention campaigns that improved retention and sustainable income. MAP welcomes applications from people with relevant transferable experience e.g. marketing.
•Able to adapt approach to difference audiences to balance delivering the best supporter experience and meeting campaign KPIs
•Able to confidently analyse data and extract insight to identify trends, behaviour and opportunities
•Ability to write engaging and compelling direct marketing copy
•Excellent research, writing, proof reading and copy-editing skills
•Strong organisational and time management skills, with the ability to manage multiple priorities and projects
•Proficiency in the use of MS Office applications, particularly Excel and Word
Desirable
•Experience working with a Customer Relationship Management (CRM) system, especially Microsoft Dynamics
•Experience working with international charities, humanitarian aid, emergency appeals
Personal attributes
Essential
•Excellent communication and interpersonal skills, with the ability to engage and collaborate effectively
•An ability to apply awareness of diversity issues to all areas of work
•Take a proactive approach in managing workload, taking accountability for tasks and working well as part of a team
•Commitment to MAPs anti-discriminatory practice and equal opportunities
•Commitment to the aims, values and ethos of MAP: Solidarity, Integrity, Impact and Dignity
•The ability to work weekends/evenings on occasions in the case of emergencies
Disclamer:
Interviews will take place on Microsoft Teams with the Supporter Retention Manager (Loyalty) and Supporter Retention Manager (Cash). The interview will be a competency based Q&A, and questions will be sent in advance.
If you have any questions, or reasonable adjustment requests at any point in the application and recruitment process, please contact email on advert
Note: we encourage all interested applicants to apply, even if they don’t meet all criteria within the person specification
The client requests no contact from agencies or media sales.
Location (UK): Office Hybrid* - London/Chesterfield/Belfast/Glasgow/Cardiff
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Occasional travel will be required, to bi-monthly team meetings (if not London based) and occasional wider team meetings
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Are you a brilliant and proactive communicator, with the skills to be on the phone stewarding a community fundraiser one day and plotting an email journey the next? Can you put people at the heart of your work, while supporting them to reach and exceed the fundraising goals they have set for themselves? Do you know, or are excited to learn, how to make a fundraising product brilliant? We are looking for a Community Fundraising Officer to join our Public Fundraising team to deliver our Facebook Challenges, build relationships with our wonderful fundraisers and help them raise as much money as possible for people with arthritis.
About the role
You will play a key part in developing and delivering our community fundraising strategy, making sure that anyone and everyone who wants to fundraise for people with arthritis has a great experience doing it. You will build strong relationships with supporters, be that as part of a golf club charity of the year partnership, workplace fundraising or supporting someone with a personal connection to arthritis to raise money in their local area. Developing, delivering and ultimately growing our Facebook challenges offer will be a huge focus – we have some great learnings and are now looking to take them to the next level. There will be plenty of opportunity to test and learn as part of this, and you will get the chance to learn and develop in the role too.
You will work collaboratively with teams across the organisation, from marketing to product development to events, to make sure our products meet the needs of our supporters and that their journey through the organisation is seamless. You will join an ambitious, creative and passionate fundraising team who put people with arthritis and our supporters at the heart of our work.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Proven successful track record of planning and delivering community fundraising products (or similar) to achieve a good return on investment.
- Experience of delivering excellent supporter or customer stewardship through multi-channels and building relationships with a wide variety of supporters on the phone, in writing and face to face driving engagement, increasing income, and increasing supporter retention.
- Experience to successfully and independently manage projects, delivering to pre-set deadlines, managing high workloads and ability to understand how and when to prioritise work.
- Strong organisational skills and attention to detail.
- Understanding of the Fundraising Code of Practice and ensuring all fundraisers are always following correct guidance.
- Skilled at building excellent relationships with a wide range of people.
Understanding and prior experience of using customer relationship management (CRM) databases.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Chief Executive Officer
Location: Flexible (with regular travel to London)
Salary: £65,000–£70,000 per annum (depending on experience)
Contract: Full-time, Permanent
Alexandra Rose Charity is transforming access to fresh, healthy food for families on low incomes. Through innovative programs like Rose Vouchers for Fruit & Veg and Fruit & Veg on Prescription, we are pioneering financial incentives that improve nutrition, tackle food insecurity, and support local markets. As we enter our next phase of growth, we are seeking a bold, values-driven Chief Executive Officer to lead us forward; scaling our impact while staying true to our mission of ensuring everyone has access to affordable, healthy food.
This is not a typical CEO role. Alexandra Rose Charity is dynamic, purpose-driven, and committed to systemic change. The new CEO will drive a bold organizational strategy, foster a strong and inclusive culture, champion food equity, and ensure that our programs continue to empower communities across the UK.
The successful candidate will bring:
- Proven strategic leadership experience within a mission-driven organization.
- Experience of successful fundraising and stewardship of major funders
- A track record of scaling impact, income, and influence while maintaining a strong commitment to social change.
- Demonstrated ability to engage stakeholders across government, healthcare, and community sectors to drive policy and programmatic innovation.
- A deep commitment to inclusion, equity, and ensuring that healthy food is accessible to all.
If you believe in a future where everyone, regardless of income, can access fresh, nutritious food and are ready to lead a movement for change, we’d love to hear from you. For more infomation please refer to the recruitment pack attched as a PDF.
Please apply via CharityJob with your CV which must be accompanied by a cover letter clearly demonstrating how you meet the requirements of the role.
We are committed to ensuring everyone can access our website and
application processes. This includes people with sight loss, hearing, mobility,
and cognitive impairments. Should you require access to these documents in
alternative formats, please contact: Lucy Dawson at Alexandra Rose.
Key Dates
The closing date for applications is: Sunday 15th of June
Shortlisted candidates will be notified by: Friday 20th of June
The first stage of interviews will be held on: Wednesday 25th of June
The second stage of interviews will be held on: Thursday 3rd of July
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
City & Hackney Carers is a warm, welcoming and inclusive organisation which aims to improve the quality of life for unpaid carers. A cornerstone of our organisation is the provision of information and advice, enabling carers to understand their rights and entitlements.
We are seeking a bi or multi-lingual advisor (Bengali, Urdu, Hindi or Turkish) to deliver face-to-face, telephone and e-mail advice to unpaid carers and the people they support.
This post would suit someone with some advice experience who is looking to develop their skills. Our team work in a hybrid way with some office and community based delivery and some home working.
We seek a motivated, enthusiastic, self-starter who enjoys meeting people and being part of a team and wants to deliver the highest quality advice to unpaid carers
Please send in your CV and covering letter telling us how you meet the requirements of the person specification and we will select suitable applicants for interview.
Interviews are planned for week commencing 16th June but candidates with the right experience may be invited to interview before the closing date.
Please send us your CV and covering letter detailing how you meet the requirements on the person specification and we will invite suitable candidates to interview.
The client requests no contact from agencies or media sales.
Salary: £65,000 FTE (£55,714 - £65,000 depending on working hours)
Working hours: Flexible - 30-35 hours/week - This role is being offered for between 30 and 35 hours per week. We’re open to discussing how those hours are distributed across the week and can accommodate school hours, early starts, or condensed days where possible.
Department: Human Resources
Number of posts needed: 1
Location: Hybrid - at least 2 days/week in Toynbee Hall office
Working Pattern: Monday to Friday (flexible)
Reporting to: Chief Operations Officer
Contract: Permanent
Application Closing Date: 9 June 2025
We reserve the right to close the vacancy early if we receive sufficient applications from suitably qualified candidates. Early application is encouraged. Interviews will be conducted on a rolling basis, and we encourage early applications, as the vacancy may close ahead of the stated deadline due to high volumes of interest.
At Toynbee Hall, our HR Team supports our most important asset – our people. We are committed to delivering a high-quality, inclusive HR service and to exploring new ideas and perspectives so we can grow and develop the function together.
The HR Team supports colleagues throughout the employee lifecycle – from recruitment and onboarding to people development – ensuring that every experience at work is a positive one. Inclusion is at the heart of everything we do, and we are dedicated to fostering a workplace culture that reflects our values and where everyone feels respected, valued, and able to thrive.
Scope of role
The Head of People and Culture is a member of the Senior Management Team (SMT), responsible for leading and embedding a strategic and inclusive People function that supports Toynbee Hall’s purpose, values, and vision for a fairer and more equitable society. This role will shape and champion a workplace culture that is people-first, values-driven, and committed to equity, diversity, inclusion, and belonging (EDIB).
The Head provides strategic and operational direction and hands-on leadership to ensure every colleague’s experience at Toynbee Hall is supportive, developmental, and empowering.
Responsibilities and Accountabilities
Strategic Leadership
- Co-create and implement a progressive People Strategy aligned with Toynbee Hall’s organisational goals and values, with a strong focus on equity, inclusion, and belonging.
- Lead the development of measurable KPIs and outcomes to evaluate progress in people and
culture initiatives. - Partner with SMT and staff to embed a co-produced EDIB strategy, including a clear statement of intent, inclusive action plan, and transparent reporting processes.
- Act as a cultural ambassador, promoting practices and policies that reinforce a positive, inclusive, and purpose-driven working environment.
HR Operations
- Deliver a high-quality, person-centred HR service, with clear, accessible, and values-aligned policies and processes.
- Ensure policies are inclusive, legally compliant, and regularly reviewed—covering remuneration, flexible working, wellbeing, performance, and development.
- Oversee a fair and inclusive recruitment and resourcing process that reflects our commitment to equity and community.
- Lead performance management practices that are developmental, supportive, and reflective of individual and team contributions.
- Maintain robust, GDPR-compliant employee records and HR systems.
- Oversee compliance in employment checks, safeguarding requirements (including DBS), and risk management procedures.
- Lead the HR team with all case work on a weekly basis to review and guide on case load.Take on complex HR case work with the support of the COO and HR consultants/Advisors.
Equity, Diversity, Inclusion, Engagement & Culture
- Be a visible leader in embedding a culture of inclusion, care, and psychological safety across the organisation.
- Champion well-being and engagement initiatives that reflect the diverse needs of our people and foster belonging.
- Co-lead EDIB learning and development opportunities for staff, ensuring ongoing reflection, growth, and dialogue.
- Review and promote equitable pay, terms, and recognition practices in line with our values and commitment to fairness.
- Work closely with managers to foster inclusive leadership and team cultures through coaching and support.
Team Leadership and Development
- Lead, coach, and support direct reports and the broader organisation in creating a high-performing, values-led People function.
- Promote a culture of learning, empowerment, and proactivity within the People team and across all departments.
- Create and deliver a meaningful annual work plan aligned with strategic priorities and cultural aspirations.
Senior Leadership Responsibilities
- Contribute actively to SMT discussions and organisational decision-making, ensuring People considerations are central to planning and implementation.
- Collaborate with the COO and CE on organisational performance, people data, and budget alignment.
- Build strong cross-organisational relationships to support change management and continuous
improvement. - Communicate openly and regularly with staff and stakeholders about People-related developments and opportunities.
Safeguarding, Risk, and Wellbeing
- Ensure all People-led activities are risk assessed and comply with health, safety, and safeguarding requirements.
- Promote a culture of care and responsibility, supporting psychological and physical safety across the organisation.
- Ensure systems are in place for reporting incidents and learning from them.
Finance and Payroll
- Work collaboratively with the finance team to ensure payroll is updated and released on time each month.
- Support with the Year End Audit requirements that relate to staffing.
- Overall responsibility of the HR function budget including training and resources.
What You’ll Bring
- A commitment to equity, diversity, inclusion, and social justice in every aspect of your work.
- Significant experience in senior HR/People leadership roles, ideally within a mission-led or community-focused organisation.
- A deep understanding of inclusive and trauma-informed HR practices.
- Excellent people leadership and coaching skills, with a strong focus on collaboration, development, and wellbeing.
- Up-to-date knowledge of employment law, HR best practice, and change management.
- Experience working with Trade Unions and employee voice mechanisms.
Additional Information
- We are in the process of reviewing the HR function and you will be leading on the implementation of this to ensure that the team is working with inclusive strategies, as well as ensuring that we can best support the organisation with the needed support in a timely and efficient manner.
- Toynbee Hall are in the process of reviewing the pay banding and scales and this will be a part of your role to implement the changes and work closely with the finance team to achieve this.
Essential Criteria:
- Very good knowledge of UK employment regulation and HR practices.
- Experience of advising, coaching and challenging senior staff when needed
- Significant practical experience in delivering human resources functions /activities
- An excellent understanding of and commitment to Equality, Diversity, and Inclusion and proven experience of implementing successful EDI strategies and plans.
- That they are proactive in spotting challenges and offering solutions
- Excellent organisation, time and project management skills with demonstrable experience of combining effective operational delivery and strategic work.
- Effective in setting out and delivering against plans; and reporting against objectives.
- First rate communication skills; able to relate to and work alongside colleagues at all levels in the organisation, with the ability to explain technical issues to non-HR colleagues, reinforce difficult messaging when needed, and to coach and support managers.
- Good written English with proven ability to write policies, complex correspondence and business reports.
- Emotionally Intelligent, transparent, principled.
- Ability to work independently but also be champion of collaborative working
- Attention to detail and thorough review of HR related documents
- An understanding of safeguarding and safer recruitment
- Alignment with Toynbee Hall’s mission and strategy
- HR related qualification (CIPD level 5) / Degree in HR
- Ability to present HR data/ analytics to SMT and Trustee with thorough evidence and clear decision-making information
Alignment and willingness to work in line to our values
- Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious and acting with integrity.
- Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.
Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
We are looking for an Accounts Payable Assistant to join our vibrant and friendly finance team. You will be responsible for supporting the smooth running of the transactional processing of all expenditure and payments, making sure that the correct authorisations have been provided. This role will be the key point of contact for non-finance staff across departments with regards to purchase order and invoice queries.
The role is a full time and fixed term contract for 12 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (Minimum 40% working from the office).
Do you have relevant experience in an Accounts Payable role with a strong understanding of financial ledgers and control accounts? Have you dealt with processing high volume of invoices and using an automated Purchase Order system? if the answer is yes, then we would like you to join our finance team.
Our ideal candidate will have an ability to work independently, manage deadlines, and prioritise tasks in a high-volume environment. They will need to have strong interpersonal and communication skills as well as strong IT skills, especially Excel and Microsoft Office. The role holder will need to have the ability to demonstrate a positive attitude to self-development, willingness to learn in role and be able to identify own training needs.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
We are looking for a capable and creative Content Coordinator to join our Marketing and Digital team. This is a crucial role, working across our digital channels to deliver ongoing communications and create content. You will be comfortable writing for different channels, formats and audiences, able to adapt your approach according to what’s needed. As a team, we cover a wide range of activities, and every day is different. You could be going from working on video editing one moment, to building an automated email campaign or preparing content for Instagram the next.
The Content Coordinator manages operational and administrative activity for the content team, ensuring that things run smoothly. You will have responsibility for our content calendar, managing the shared inbox and coordinating requests from staff. You will work closely with all Marketing and Digital team members, as well as with colleagues from across the RCR, helping to deliver effective and engaging communications.
What you’ll do
- Manage the day to day operations of our email platform, helping to develop new opportunities, build workflows and analyse engagements.
- Help to develop and deliver compelling content for our social media channels.
- Optimise and improve website content, ensuring consideration of SEO and UX.
- Edit and deliver video content for our channels, alongside other digital assets.
- Provide critical operational support for our channels, content planning and the wider team.
- Work with colleagues across the organisation in building high quality, engaging content for audiences, using insight to drive decision making.
What you’ll need
- An interest in creating digital content that inspires, motivates and engages our audiences.
- Excellent communication and copywriting skills, with an understanding of how to adapt your approach to suit different audiences.
- Experience in using bulk email platforms and content management systems
- Experience in writing and creating content for social media and websites
- An interest in using audience insight to inform communications
- Ability to multitask and manage a busy workload
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
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Salary: £34,650 - £41,500 gross per annum at 1.0 FTE.
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Working pattern: 1.0 FTE (37.5 hrs per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.
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Contract: Permanent with a 6 months probationary period
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Team: UK Legal Team
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Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.
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Reporting to: Head of UK Legal
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Management responsibility: immigration caseworker and pro bono lawyers
Safe Passage International (SPI) is recruiting Immigration Lawyer and/or Immigration Caseworker Supervisor to join our UK Legal Team. We are looking for enthusiastic, experienced and motivated individuals to join the UK Legal and Arrivals Team in its invaluable and ground-breaking work to ensure that safe routes to sanctuary exist and are accessible for all people seeking asylum.
As an Immigration Lawyer/ Immigration Caseworker Supervisor in the UK Legal Team, you will run a caseload of complex family reunion entry clearance applications and appeals, you will also supervise cases of colleagues and pro bono solicitors and volunteers, if appropriate. You will be supported by colleagues in the UK Legal team and work in close collaboration with colleagues in SPI France and Greece as well as with professionals in relevant external organisations.
You will be determined and committed to delivery high quality legal casework supporting asylum seeking children to reunite with family members in the UK. You will be attentive to detail, flexible, efficient and able to work independently and under supervision as part of a small and dynamic team. You will be eager to contribute to the overall missions and values of Safe Passage International and to work collaboratively with other teams in this international and multi-disciplinary organisation.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
We are looking for good immigration casework experience, as detailed in the Person Specification. Experience in a similar role is welcome, but this could also be your first paid position in the charity sector, or you could be returning to work after time out. This position will have a dedicated training budget and you will be supported to grow and develop within your role.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, please contact SPI Human Resources Team.
How do I apply?
Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document below and on our website.
Closing date: Sunday 15th June 2025 at 11.59 pm
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
Following a recent departmental restructure, we’re entering an exciting period for the newly formed content team. This shift in the team structure highlights our commitment to making best in sector content - all in the name of our mission; to ensure all breast cancers are diagnosed early and accurately in young people.
We are looking for an exceptional Head of Content who will be responsible for delivering our holistic content strategy over the next year. You’ll oversee the management, production and strategic placement of all organic content across CoppaFeel!’s channels, and in house paid campaign activations. You will help shape CoppaFeel!’s approach to content so that it appeals, resonates with and converts our key audience of 18 - 24 year olds, as well as our supplementary audiences, across website, email and social channels.
You will work closely with the Head of Marketing and alongside other Heads of Dept, bringing your expertise and knowledge to leadership discussions to help shape the future of the organisation. You will report to the Marketing Director and line manage the Social Media Manager and Digital Marketing Manager, and you will have exposure to the Senior Management Team.
This is a fixed term contract for 13 months.
This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.
Duties & Responsibilities
- Work as a valued part of the CoppaFeel! leadership team to deliver the organisational strategy, shape the culture and influence cross departmental ways of working.
- Deliver the holistic content strategy across digital and social channels (including website, email, search, owned social, content creators and gaming) that will enhance the annual marketing strategy and drive awareness of CoppaFeel! and our mission amongst 18 - 24 year olds.
- Responsible for overseeing a team creating and producing innovative content that’s insight driven and market leading.
- Oversee production plans delivering our year round ‘always on’ organic content (web, email, social).
- Lead and inspire creativity across the organisation with a view to becoming social first in everything we do.
- Work with the Digital Marketing Manager and Social Media Manager to develop and deliver a content optimisation test and learn programme.
- Work with the Digital Marketing Manager to optimise CoppaFeel!’s website and third party agencies to research, plan and execute Search Engine Optimisation and Paid Search strategies.
- Work with the Digital Marketing Manager to develop and deliver the annual Website and Email content plan, including an optimisation plan.
- Work with the Social Media Manager to produce social first content year round, in line with the social media and content strategy.
- Oversee in house paid social media campaigns, primarily on Meta, with support from the Social Media Manager. Deliver training to the Social Media Manager to help them work towards activating these independently.
- Oversee delivery of workflow processes for managing the content lifecycle, including producing, distributing, measuring, and retiring content.
- Ensure all content is consistent with brand guidelines and tone of voice.
- Oversee capacity of the Content Team.
- Line manage the Social Media Manager and Digital Marketing Manager.
- Ownership of the Content Team budget and quarterly re-forecasting.
- Contribute to quarterly all staff team meetings.
- Ensure rigorous reporting and analysis of social and digital activity to ensure delivery of planned KPIs, with an ambition to be constantly improving and evolving.
Skills, Experience and Qualifications
Essential
- Minimum 5 year’s experience working in a management level content focused role, for example a Senior Digital Marketing Manager, Senior Content Manager, Head of Digital Marketing or Head of Content.
- Demonstrable experience in managing and prioritising cross departmental content requests.
- Demonstrable experience of implementing strategic content plans.
- Demonstrable experience of producing creative content.
- Demonstrable experience with activating paid social campaigns.
- A leader with the ability to develop and motivate a multidisciplinary team to achieve high standards.
- The ability to build relationships with and manage senior stakeholders’ expectations and cross-departmental content requests.
- Demonstrable experience of reaching and converting 18-24 year olds (our target audience) via engaging content with a focus on Instagram and Tik Tok.
- Experience of working for a youth focused brand/charity or account (if agency based).
- Experience of working with content creators.
- Excellent knowledge of the ever changing digital and social landscapes, and how tools/AI can help enhance our work.
- Confident decision maker.
- Experience of budget management and forecasting.
- You’ll be data driven and experienced in tracking and reporting on campaign success against KPIs and ROI.
- Line management experience.
Desirable
- Knowledge of the challenges / limitations of working in the charity sector.
- Experience of managing gaming activations.
Application information
Interviews will be held on a rolling basis. Due to the high volume of applications we receive we recommend early application.
Main benefits, Terms & Conditions
Annual Leave: 22 days pro rata (plus public holidays).
Additional Leave: 1 day of leave on our Founder’s Cancerversary, birthday leave, plus office closure over Christmas.
Flexible working: A hybrid working arrangement, working from home up to 3 days per week (pro rata) and Core hours between 10am and 4pm.
Training: We have a budget each year for employees training and development plans.
Flex Friday: Every other Friday you will have off, without a salary deduction, we just ask employees have their work phones with them in case of emergencies!
Equality, Diversity & Inclusion Statement
At CoppaFeel!, we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic and skilled PR & Media Officer to join our team. This role requires a creative thinker with excellent communication skills who can manage media relations and promote our initiatives through various channels.
Responsibilities
Press
- Field enquiries from stakeholders including journalists and police forces
- Write press releases and media statements and share these when appropriate via digital & social
- Support the team with the rewards process and promotion
- Draft assets for press
- Be part of the on-call rota system currently 1 week in 7 (training and support provided)
- Effectively manage Vuelio to manage the daily tagging, produce media reports demonstrating PR coverage for all campaigns in a timely way.
Digital
- Develop and update content for website news pages and social media platforms
- Spot trends and advise the team regarding innovative new ideas for PR & Media to share with the team
PR and Publications
- Produce, edit and distribute updates and materials for external and internal audiences, dealing sensitively with those whose personal experiences might be featured
- Provide communications support for regional managers along with other internal staff and teams in addition to police and business development campaigns
- Manage external freelancers and agencies as needed to agreed deadlines and budgets
- To lead on editing, co-ordinating and organising the editorial, design and production of corporate publications
- Ensure all publications are in line with brand and changing needs of the charity and to be delivered in a timely via post and digitally.
Brand
- Ensure Crimestoppers consistent branding is used along with the style and tone of voice
- Manage on a weekly basis the brand inbox queries
- Extend the network of journalists both regionally and nationally
- Plan/create multi-media communications material
Experience
- Minimum 2 years experience working in media relations and PR or related fields (Essential)
- Client, journalist and/or supplier management (Essential)
- Experience of PR & Communications software (e.g. Vuelio) (Essential)
- Digital & Social Media experience (Essential)
- Excellent written communication skills online and offline (Essential)
- Strong organisational, time management and prioritisation skills (Essential)
If you are a motivated individual looking to make an impact through effective public relations, we encourage you to apply for this exciting opportunity as a PR & Media Officer. For full details, please see our website.
To apply, please submit a CV and covering letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This post will work across Wales as part of the Cruse Bereavement Support Cymru team and will work alongside four other regional administrators to ensure the smooth running of administration across Wales for adults.This post will be responsible for communicating with bereaved clients and volunteers and carrying out assessments and speaking to bereaved clients each day. We are looking for someone with empathy, experience in therapeutic work, exceptional client service as well as the character and strength to work within the field of bereavement. This role will require travel for meetings in North Wales.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
Closing date for applications is 9 am on 2 June 2025. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.
Please be advised that we will only contact successful applicants for interview. If you do not hear from us, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
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Y rôl
Bydd y swydd yn cynnwys gweithio ledled Cymru fel rhan o dîm Cymorth Profedigaeth Cruse Cymru. Bydd deiliad y swydd yn gweithio ochr yn ochr â phedwar gweinyddwr rhanbarth arall i sicrhau bod y gwasanaeth gweinyddol yn gweithredu’n ddidrafferth ledled Cymru. Bydd deiliad y swydd yn gyfrifol am gyfathrebu â chleientiaid sy’n galaru a gwirfoddolwyr, cynnal asesiadau a siarad â chleientiaid sy’n galaru bob dydd. Rydym yn chwilio am rywun ag empathi, sydd â phrofiad o waith therapiwteg, sgiliau gwasanaeth cleientiaid eithriadol yn ogystal â’r cymeriad a’r cryfder i weithio ym maes profedigaeth.
Sut i wneud cais
Mae rhaid i’ch cais gynnwys CV a llythyr eglurhaol yn amlinellu eich addasrwydd ar gyfer y swydd ac yn cyfeirio at y Swydd-ddisgrifiad a Manyleb y Person. Ni ddylai fod yn fwy na dwy dudalen o hyd.
Y dyddiad cau ar gyfer ceisiadau yw 9yb ar 2 Mehefin 2025. Rydym yn cadw’r hawl i gau’r hysbyseb yn fuan gan y byddwn yn cynnal cyfweliadau wrth i ymgeiswyr addas gyflwyno cais.
Noder: byddwn ond yn cysylltu ag ymgeiswyr llwyddiannus i drefnu cyfweliad. Os na fyddwch yn clywed gennym, yn anffodus nid ydych wedi cyrraedd y rhestr fer y tro hwn.
Mae Cruse yn croesawu ac yn annog ceisiadau gan bob grŵp gwarchodedig fel y diffinnir gan Ddeddf Cydraddoldeb 2010. Byddwn yn penodi ar sail teilyngdod.
Gwiriadau Cofnod Troseddol
Disgwylir i’r holl staff gwblhau gwiriad Cofnod Troseddol. Bydd angen i staff sy’n gweithio’n uniongyrchol â chleientiaid gwblhau gwiriad manylach. Rydym yn cydymffurfio â’r codau ymarfer perthnasol. Gellir eu gweld ar-lein:
· Ymgeiswyr yng Nghymru a Lloegr: Cod Ymarfer DBS
· Ymgeiswyr yng Ngogledd Iwerddon: Cod Ymarfer AccessNI
Ni fydd euogfarnau blaenorol yn atal eich cais i weithio gyda Cruse rhag cael ei ystyried yn llawn. Mae ein Polisi Recriwtio Cyn-droseddwyr a’n Polisi Trin Data Gwirio Cofnodion Troseddol ar gael ar gais trwy e-bost.
Rydym yn cydymffurfio â’r holl ddeddfwriaeth diogelu data berthnasol ac yn prosesu eich data’n deg.
The client requests no contact from agencies or media sales.
Be a part of a collective and supportive team by joining the London District.
Our NPNP (New Places for New People) District Lead will help begin and grow new Christian communities (NPNPs) across London, especially with and among people experiencing poverty.
This is an exciting role working with our circuits, pioneers and local leaders to inspire vision, and discover New Places for New People. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, to share, grow and develop ideas dynamically with others.
Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?
Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.
We're also recruiting a Faith-Rooted Community Organiser (FRCO) to work alongside this role. Check out that role on Charity Jobs too.
The client requests no contact from agencies or media sales.
Resident Services Coordinator
Area of operation: Resident Services
Salary: £38,667 per annum
Hours: 37.5 hours per week
Responsible to: Customer Services Manager
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum plus bank holidays
Place of work: Hybrid contract with regular attendance at English Rural offices in Godalming, Surrey
About English Rural:
English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,500 affordable properties, spread amongst 150 villages, and have a development programme of around 200 more homes.
About the role:
This is an exciting opportunity to work across all areas of resident services provision including customer services, repairs and tenancy management. Ideally suited to someone looking to expand an existing career in housing, this new role will offer the opportunity to collaborate with technical and housing specialists to develop, co-ordinate and manage a range of projects within the team, as well as support the day to day operations of English Rural. Often working at pace and balancing competing demands, the role requires someone with exceptional organisational and project co-ordination skills.
About you:
To succeed in this role, you will have a proven track record working in housing services, ideally in a housing association or property related environment. You will need good communication and interpersonal skills, with an ability to collaborate and work effectively within a fast-paced environment. Excellent organisation and time management skills are essential to the success of this role, along with sound judgement and decision making. Experience in achieving excellent levels of customer service are essential. The right candidate will have sufficient skills, knowledge and expertise, either from a formal qualification or direct experience.
Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK.
Closing Date: Mid-day on Thursday 5th June 2025
Interview Date: Tuesday 10th June 2025 (interviews to be held in our Surrey office)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for someone who’s excited by a challenging role that stretches their skills, builds new ones, and offers real variety. You’ll help align the story of what we do with how we use our resources, embedding our branding across all communications and bringing our mission to life. We actively encourage personal and professional development through training, mentoring, and hands-on experience.
ECHO is a charity that is independent from but works closely with the NHS Guy’s and St Thomas’ heart care network (47 hospitals) to support children affected by a heart condition and their families. We’re seeking a highly organised, results-oriented team player, with excellent writing and content-creation skills, to build active engagement with our community of families, professionals and fundraising supporters. This role will suit someone confident to take initiative who enjoys teamwork, creativity, variety, and ‘putting jobs to bed’, who can balance the many short-term deadlines of two different focus areas with some longer-term pieces of project work.
As a small organisation with programmes of family support, youth work, corporate and individual fundraising, we offer the successful applicant exposure to build skills, from concept to delivery, on a wide range of project areas.
Key tasks
Communications (60% of time)
- Deliver engaging communications across social media, media outlets, newsletters, and publications by leading on ECHO’s Communications Plan and content creation.
- Strengthen ECHO’s brand and visibility by applying and championing consistent brand and style guidelines.
- Support fundraising and storytelling by producing e-newsletters, reports, and working with a designer on our annual newsletter to showcase impact.
- Inform and empower families by keeping ECHO’s website and private Facebook group updated with reliable, relatable content, and collaborating with partners to produce patient information resources.
Administration (40% of time)
- Deliver memorable experiences for families and young people by managing event logistics, handling enquiries, coordinating entertainment, and ensuring smooth registration and follow-up.
- Strengthen supporter relationships by coordinating the timely sending of T-shirts, certificates, thank-you letters, and other engagement materials.
- Enhance team efficiency by drafting meeting agendas, circulating papers, taking accurate minutes, and keeping the office environment well-organised and well-stocked.
- Provide high-level administrative support to the CEO by managing day-to-day tasks with sensitivity, discretion, and attention to detail.
This list does not cover every aspect of the role but will give you a flavour of the combination of taking a lead and hands-on work the job requires. Your days will be busy but controlled! There’ll be a lot to pack in, but, as the only comms and admin person, you’ll have scope to prioritise where your time and focus will get the best results. You’ll work across all our teams gathering, packaging, and sharing their news and information and supporting them to deliver with efficiency and high impact. If you like a ‘no-two-days-are-the-same’ environment and the ‘mucking in together’ dimension of a smaller charity, ECHO could suit you well.
Please see attached the full job description
Application through CV with supporting covering letter. No agencies please.
Closing date Monday 23rd June. Interview Thursday 3rd July
The client requests no contact from agencies or media sales.
Job Title: Individual Giving Fundraiser
Salary: Circa £31k
Team: Supporter Engagement Team
Hours: 37.5 Monday-Friday
Location: Shooting Star House, Hampton, TW12 3RA (Hybrid working pattern)
About Shooting Star Children’s Hospices
We have an exciting opportunity for an Individual Giving Fundraiser to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
We are looking for an enthusiastic and motivated Individual Giving Fundraiser to support the Supporter Development team as Individual Giving Fundraiser.
This is an exciting and varied role will be providing a key role in developing and increasing income, donor acquisition and engagement across SSCH’s Individual Giving fundraising programme, including legacies. The post will work to maximise potential and develop both new and existing donors, through targeted donor development campaigns, supporter acquisition and retention programmes.
The post holder will work flexibly across the Individual Giving income streams including individual donations, campaigns, gifts in memory and legacies. As part of this, a key responsibility will be the relationship management and support to any of our supported families who choose to fundraise for SSCH. This role will also support with legacy administration.
This role will combine a targeted driven approach with excellent donor care and relationship management helping to drive growth and income.
About you
The successful applicant will have demonstrable experience within a fundraising or comparable role. Ideally the candidate will have some legacy administration experience.
You will also have an ability to work independently and collaboratively as part of the wider fundraising team to ensure success of income growth.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.