Office manager jobs in birmingham, west midlands
Head of Continuous Improvement
Salary: up to £65,000 (dependant on experience)
Location: Remote with regular face to face meetings in London and Downton
We have an exciting opportunity for a Head of Continuous Improvement to join our Service Directorate at Help for Heroes. This newly created role will be pivotal in driving service quality, operational efficiency and data-led excellence across our charity — helping us achieve our mission to ensure that every member of the Armed Forces Community can live well after service.
If you are a collaborative and strategic leader with a passion for embedding continuous improvement and inspiring excellence across teams, this could be the perfect opportunity for you.
Please see below for more information on what just might be your future role.
About the Role
Reporting to the Service Director, the Head of Continuous Improvement will lead and coordinate initiatives that enhance the quality, efficiency and consistency of our services for beneficiaries. You will design and implement a robust quality assurance framework, ensure operational data integrity, and drive service and process improvements that align with our strategic objectives.
You’ll work closely with the Data & Insights team to ensure data and evidence inform service development, delivery, and decision-making. As part of both the Service Leadership Team and the Charity-wide Leadership Team, you’ll collaborate with colleagues across Operations, Marketing & Communications, and Commercial to champion a culture of continuous learning and improvement.
This is an opportunity to play a leading role in shaping the future of Help for Heroes’ services as we enter an exciting phase of growth and transformation.
About You
You’ll be a resourceful, forward-thinking leader with a strong background in continuous improvement, quality assurance, or service excellence within a complex service delivery environment. You’ll bring both analytical rigour and emotional intelligence — able to use data to drive improvement while engaging and motivating others through change.
We are looking for someone with:
- Experience designing and implementing quality assurance or continuous improvement frameworks.
- Strong analytical and quantitative skills, with experience using data to identify opportunities for improvement.
- Proven leadership skills with the ability to influence and inspire cross-functional teams.
- Excellent communication and stakeholder engagement skills, with the confidence to present at all levels.
- Experience working with CRM systems or operational data environments in a service delivery context.
You’ll be values-driven, empathetic and energised by the opportunity to make a lasting difference for those who’ve served.
About the Team
Our Service Directorate delivers integrated support and community initiatives across the UK, all aligned with our LiveWell Strategy — focused on ensuring that every member of the Armed Forces Community can live well after service.
You’ll join a team of passionate, purpose-driven professionals committed to improving the quality, consistency and impact of our services for veterans, serving personnel and their families.
The detail:
- Hours: 35 hours per week
- Contract: Permanent
- Closing Date: 23rd November 2025
First interviews are expected to take place on the 9th and 10th December 2025 via Microsoft Teams and will include interview questions and analytical task. A final stage interview is anticipated to be held in person in Downton week commencing 15th December. Please note that these dates are indicative and may be subject to change.
Please note: We may close this vacancy early should the right candidates present themselves —early applications are encouraged.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
People Officer (Part-Time)
Location: Hybrid Ad hoc – West Midlands Based
Hours: 20–30 hours per week (flexible)
Salary: £33,500 pa - pro rata
Contract Type: Permanent
Are you a passionate people professional looking for a role where you can truly make a difference?
Do you have strong HR administration and generalist experience?
Are you ready to grow your career in a purpose-led organisation that puts people first?
At Fuel Bank Foundation, we’re on a mission to end fuel poverty in the UK. We provide emergency fuel support to people in crisis — and we know that our impact starts with our people.
We’re looking for a People Officer to help us build and nurture a workplace where everyone can thrive. This is a fantastic opportunity to join a growing charity, work flexibly, and contribute to meaningful HR projects that support wellbeing, inclusion, and employee engagement.
What You’ll Do
- Work with the HR team to manage the full employee lifecycle — from recruitment and onboarding to offboarding.
- Provide HR advice and support to managers on employee relations, performance, and wellbeing.
- Lead on internal communications that keep our team connected and informed.
- Coordinate wellbeing initiatives, recognition programmes, and team events.
- Maintain HR systems and ensure policy compliance with employment law and best practice.
- Support learning and development and contribute to people-focused projects.
What You’ll Bring
- CIPD Level 5 qualified (or working towards it).
- Solid experience in HR administration and generalist support.
- Strong knowledge of UK employment law and HR best practice.
- Excellent communication and relationship-building skills.
- A proactive, people-first mindset with a passion for inclusion and wellbeing.
- Confidence working with managers and handling sensitive issues with professionalism.
Why Join Us?
- Be part of a growing charity making a real, measurable impact.
- Work in a values-led, inclusive culture where people come first.
- Enjoy flexible, remote working with a West Midlands base.
- Access professional development and career growth opportunities.
- Join a team that genuinely cares about people, purpose, and progress.
What you will receive in return:
- Support from a team of like-minded individuals who will support you to succeed in the role.
- Annual leave entitlement of 27.5 days (FTE), plus bank holidays plus the option to buy/sell extra days.
- A flexible working week to ensure work life balance.
- Enhanced pension contributions.
- Equal opportunity employers
- Full onboarding programme with ongoing training and development opportunities.
Ready to bring your HR skills to a role that matters?
Apply now and help us build a workplace where people feel supported, valued, and empowered.
Fuel Bank Foundation is the only UK charity focused solely on supporting people who cannot afford to prepay for their energy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote or in one of our global offices (Madagascar, Belize, Indonesia, Timor-Leste, Kenya, Senegal), or home-based within countries where Blue Ventures has administrative capacity (Mozambique, Tanzania)
Closing date for applications: 15 November 2025
Contract status: Global post, full-time
Start date: December 2025
Contract duration: Permanent
Remuneration: £42,705 - £47,565 gross per annum (UK national band); £46,896 - £51,605 gross per annum (London, UK); IDR 286,984,519 - IDR 355,860,803 gross per annum (Indonesia); KES 2,871,375 - KES 3,560,505 gross per annum (Kenya); TZS 41,495,072 - TZS 51,453,890 gross per annum (Tanzania); MGA 36,755,641 - MGA 44,933,771 gross per annum (Madagascar); XOF 18,577,559 - XOF 23,036,173 gross per annum (Senegal); BZD 50,755 - 58,211 (Belize); USD 15,679 - 19,144 (Timor Leste); USD 68,000 - 72,910 (United States).
We rebuild tropical fisheries with coastal communities
Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.
Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe.
Summary job description
We are currently recruiting a Software Developer (R Shiny) to support our evolving operations, supporting our Global Data Science team. Reporting to the Head of Data Engineering, this is a full-time role with occasional travel (1-2 times per year) to work closely with overseas colleagues, partners, field teams and communities.
The successful candidate will be a motivated, proactive and highly organised individual with strong experience in developing interactive data visualisation tools in R Shiny specifically.
You will focus on creating user-friendly, customisable tools to support decision-making in small-scale fishing communities and across the organisation. These tools, designed by the Design and Integration team, aim to transform complex datasets into actionable insights, supporting data-driven decision-making at various levels.
You will demonstrate a proven track record of presenting complex data in clear, accessible formats for both technical and non-technical audiences, as well as project design and management. Ideally, you will have experience with community-based conservation and development initiatives. You will thrive in environments that are collegiate and ambitious, and be able to demonstrate experience of working independently and solving complex problems in challenging situations.
We are looking for an individual who is open to new ideas and embraces innovation. Assessment of applications will include candidates’ technical skills and alignment with BV’s core values and mission to support human rights-based approaches to marine conservation and fisheries management.
The client requests no contact from agencies or media sales.
Location: You can be based near one of the following office locations - Birmingham, Glasgow, Liverpool, London, Manchester or Newcastle.
We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.
Ideal start date: Flexible, as agreed with candidate
Annual leave: 36/37 days (England & Wales and Scotland respectively - includes bank and public holidays and three days to be taken between Christmas and New Year) plus up to 3 days additional annual leave increasing with length of service.
We also offer a Holiday Buyback scheme where you can purchase up to 1 working week additional annual leave per year
Other benefits:
- Cycle to Work Scheme
- Employer pension contributions of 5%, plus salary sacrifice contribution the equivalent of Employer National Insurance
- Employee Assistance Programme available to staff and their family
- Flexible work options such as hybrid working, flexitime, part-time
The Opportunity
As our Senior Evaluation Coordinator you’ll drive forward how we measure and share our organisation’s impact.
You’ll own our monitoring and evaluation framework and use this to design smart and robust ways to measure how our work creates change.
You’ll lead our annual data collection processes and cycles, collaborating with other teams to collect and share key outcomes data, both internally and externally.
From crafting data methodologies to generating insightful reporting for stakeholders, this role is ideal for someone who loves delving into data, analysing and communicating trends and working with others to make a difference.
1. Designing how we measure our impact
- Shape evaluation questions and themes to explore, design the methodology, and consider data required to conduct robust analysis
2. Evaluating our interventions
- Manage the yearly impact evaluation to further the organisation’s understanding of its effect across our three interventions:
- on students’ outcomes, including student university destinations and longer-term graduate outcomes
- on the outcomes of our employer influencing work, including the impact of the Social Mobility Employer Index
- on the outcomes of our campaigns work
3. Data collection and performance management
- Develop and manage data analysis and visualisation tools and processes, such as PowerBI, to present monitoring data
4. Reporting and sharing our impact
- Consolidate analysis findings, and present them to various audiences to enable conversations around the development of our work
See attached job description for more detail on the key responsibilities in the role
Person Specification/Skills
Monitoring & Evaluation
- How to run an evaluation project, and manage it throughout the full project life cycle, i.e. planning, data collection, analysis, and dissemination
- How to create and implement plans and/or processes, including administrative systems and robust evaluation processes
Systems
- How to use databases, data visualisation tools and CRMs, underpinned by strong IT skills and the ability to learn and build capability
How to Apply
Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Sunday 23rd November:
- A cover letter outlining your suitability and motivation for the role (no more than 500 words)
- Give an example of when you have evaluated the impact of a programme, intervention or project, the steps you took and skills you used (no more than 800 words)
Please note that generic applications and CV’s will not be considered.
We unlock potential, broaden horizons and create opportunities for young people


The client requests no contact from agencies or media sales.
We’re looking for a highly organised creative producer with bold ideas and strong film skills. They would be stepping into an established role to provide stability and a fresh perspective to an award-winning and fast-paced creative team.
You will have responsibility for managing the creative team’s capacity, alongside the Senior Graphic Designer. You will be the first point of call for all new creative briefs. You’ll also be a skilled content creator who can bring creativity and clear strategic thinking to film and photography projects across organic social and paid media.
In this role you’ll also be line-managing 2 videographers and producing some of your own content plans and films.
Key Skills and Attributes:
- Strong organisational skills with proven ability to project manage across multiple projects and workstreams.
- High degree of competence in film and photography production.
- A keen understanding of digital communications, with enthusiasm for using audience insight to drive creative approaches.
- Proactive and enthusiastic attitude to solving problems and working with others.
- Confident line manager and team leader.
- Ability to ethically source compelling stories and use these effectively in visual media.
The team:
The Creative and Content team at Friends of the Earth is key to the delivery of our organisational goals, working for a fairer, greener planet for all.
We work across campaigning, fundraising and brand content across owned, earned and paid channels, and we ensure that our network of local activists is well resourced and supported.
For more information please read the job description.
Closing date: Wednesday 19th November 2025 (23:59).
Contract Type: Fixed term contract covering maternity leave until January 2027.
Location: Flexible across England, Wales and Northern Ireland
Salary: Full Time Equivalent Regional £38,304 - £40,354, London £41,719 - £43,769 per annum.
Pro rata to 18.75 hours per week- Regional £23,940- £25,221, London £26,074- £27,355 per annum.
(London salary applicable to candidates who are based in the London office a minimum of two days a week)
Please note we only accept applications via the Friends of the Earth Application System.
We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture.
Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.
Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.
Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.
We are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.


The client requests no contact from agencies or media sales.
We’re Hiring: Grants & Project Administrator (Fixed-Term Contract) - Immediate Start
The Road Safety Trust – Homebased | Part-Time (22.5 hrs/week)
The Road Safety Trust, the UK’s largest independent grant-giving charity focused on eliminating road deaths and serious injuries, is looking for a highly organised Grants and Project Administrator to support the delivery of our national grant programme.
Location: Homebased
Contract: Up to 12-month Fixed Term (with 6-month review)
Salary: £30,900 FTE / £18,540 Pro Rata
Closing Date: 18 November 2025
*We reserve the right to close this vacancy early if a high volume of applications is received.
About the Role
This is a key support role within our Grants Team, working closely with the Grants and Impact Director to ensure the effective administration, monitoring and delivery of funded projects across the UK.
What you’ll be doing
✅ Supporting the administration of grant programmes
✅ Managing a delegated caseload of small grants
✅ Monitoring project reporting, due diligence checks and payment schedules
✅ Preparing reports, presentations and project summaries
✅ Acting as first point of contact for external suppliers and grantees
✅ Helping coordinate events, workshops and webinars
✅ Supporting data tracking, dashboards and website updates
✅ Ensuring accurate and confidential record keeping in line with GDPR
What we’re looking for
✔ Minimum 1 year strong administration experience
✔ Excellent IT skills (Word, Excel, PowerPoint, Teams)
✔ Good time management and ability to prioritise
✔ Strong written and verbal communication skills
✔ Ability to analyse written and numerical information
✔ Confident working collaboratively in a small, virtual team
Desirable: experience with grant management systems, research, policing, transport safety, data governance or relevant degree.
The client requests no contact from agencies or media sales.
CLOSING DATE: 18 JANUARY 2026
IA is offering an exciting opportunity for a compassionate and experienced Stoma and Pouch Care Specialist Nurse to help us lead and develop our strategic clinical support services to people living with an ileostomy or an internal pouch.
The successful applicant will have been in a similar role for at least 12 months as an experienced Stoma/Pouch Specialist Nurse and qualified to at least (NHS) Band level 6. As someone who is passionate about helping people who have been through, or are considering life-changing surgery, your empathetic approach, high standards and professionalism together with your excellent clinical knowledge and experience will put the patient at the heart of everything that you do.
In addition to direct support through one of our many communications channels, your clinical experience will help us to further our charitable aims, developing additional strategic services supported by our team of staff, trustees and volunteers, many of whom have been through life changing surgery themselves.
As someone who is flexible in their approach and is prepared to think outside of the box, each day will offer a different challenge. Whether you are representing IA at external meetings, on various multi-disciplinary committees or advocating for improvements in products and services available to people living with a stoma and internal pouch, your strong voice and stakeholder management skills will represent both the charity and the voice of the patient.
As a hybrid role, the successful applicant is expected to be a self-starter with drive and determination to help us to grow our services and develop our patient support model. The successful appplicant will primarily be based from home (UK only) however the role will include travel to support charity meetings and events, in addition to furthering our strategic aims through networking. Occasional travel to head office in Essex will be required.
Your up-to-date CV, of up to 3 pages, showing all current and past experience to support your application in addition to a covering letter of up to 300 words explaining why you believe you are suitable for the role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the Role
The Head of Finance will support the Director of Finance and Resources in providing strategic financial leadership across the charity. They will oversee day-to-day financial operations, ensure robust financial management, and deliver timely and accurate financial reporting to support decision-making. The postholder will play a key role in safeguarding the charity’s financial sustainability and compliance with statutory and regulatory requirements.
Key Responsibilities
Financial Planning
- Preparation of annual budgets and long-term financial plans.
- Provision of financial analysis to inform strategic and operational decision-making.
Financial Management & Reporting
- Oversee the production of monthly management accounts, variance analysis, and cash flow forecasts.
- Ensure timely and accurate preparation of year-end accounts and the coordination of external audits.
- Provide regular financial reports and analysis in accordance with organisational timetables set by the Director of Finance & Resources.
- Monitor restricted funds ensuring compliance with donor requirements.
Governance & Compliance
- Ensure compliance with Charity Commission, Companies House, HMRC, and other statutory requirements for filing of accounts.
- Maintain up-to-date knowledge of charity finance regulations, SORP, VAT, and tax issues relevant to the sector.
Systems, Processes & Controls
- Ensure that financial processes and procedures are fit for purpose, up to date and efficient.
- Lead the development and maintenance of efficient financial systems, policies, and procedures.
- Ensure effective internal controls are in place across the organisation to facilitate accurate and timely delivery of reporting to support organisational decision making.
- Oversee grant reporting and donor compliance.
Team Leadership & Collaboration
- Develop and support the finance team to deliver a high-quality service.
- Foster a culture of continuous improvement within the finance function.
- Work collaboratively with non-finance managers across the organisation to build financial awareness and accountability.
Person Specification
Essential
- A relevant professional accounting qualification (ACA, ACCA, CIMA).
- Experience gained in a financial management role within a small or medium-sized organisation.
- Experience in business planning, performance management and impact reporting.
- Significant experience in managing a high-performance team.
- Strong IT skills, particularly with accounting software and Excel.
- Understanding of charity finance and accounting practices.
- Strong understanding of charity law, governance best practices, and regulatory frameworks.
- Excellent written and verbal communication.
- Strong interpersonal with an ability to establish and maintain good working relationships.
- Ability to manage multiple priorities and work collaboratively across teams.
- Ability to work independently, prioritise workload, and meet deadlines.
Desirable
- Significant experience in financial management within the charity, not-for-profit, or public sector.
- Experience of working with restricted funds and grant reporting.
- Knowledge of charity tax, VAT, and fundraising income streams.
- Experience of implementing new financial systems or process improvements.
We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity.
At RDA, we harness the power of horses to enrich lives, supporting disabled people through innovative programmes that promote health


The client requests no contact from agencies or media sales.
This role is a key member of a small staff team of the Girlguiding North West England Region Office which is led by the Executive Manager This role will contribute to identifying, applying for, and securing grant funding, as well as developing creative fundraising initiatives. The successful applicant must have excellent verbal, and written communication skills. They must be able to build positive relationships with staff and volunteers at all levels and have a working knowledge of Microsoft Office.
This is one of two District Property Secretary roles in North West England Methodist District, who will be the first point of contact on all matters relating to property. Using their knowledge of land and buildings, and their use and maintenance, in addition to knowledge of governance in the Methodist church context, the postholders will ensure a coherent and holistic approach to property across the District.
Key Responsibilities
Provide advice to churches and circuits on property-related matters
Work with colleagues, including ministers and lay members of the circuits and churches within the District, to maximise utilisation of property and land across the District for mission and income generation, in line with Connexional property strategy
- Support with selling properties
- Collaborate with colleagues on seeking alternative opportunities for mission or income generation
- Provide guidance on potential grant opportunities
Provide support with the instruction of professional advisors and contractors and liaise with surveyors as necessary
Provide advice and support to ensure projects are delivered effectively and in compliance with relevant standards and legislation
Support the management of the consents process
- Advise the consent giving body of the District regarding property projects and the feasibility of District grants
- Provide support on the use of the online consents system
- Oversee the submission of annual returns
Provide oversight of quinquennial inspections
- Ensure inspections are undertaken in a timely manner
- Ensure action points are followed up
- Collate copies of returns
To assist in the development and continual review of the District Development Plan for property
Ensure work is in line with the requirements of relevant bodies and legislation
- The Methodist Standing Orders and Connexional Team (including as a member of the Connexional Property Group)
- Maintain the District relationship with TMCP and action any correspondence as required
Report at District Policy Committee/Synod as required
NWED covers the geographical areas of Cumbria, Lancashire, Greater Manchester, Merseyside, and parts of Cheshire and Derbyshire.
Salary: £38,000 - £42,000
Hours: 35hrs per week, including some evening and weekend working
Location: Home-based, with some travelling required
Responsible to: District Secretary: Administration Compliance
Terms and Conditions
33 days (231hrs) annual leave entitlement per year, including public holidays.
There is a contributory pension scheme to which eligible lay employees will be auto-enrolled. Lay employees who do not meet the auto-enrolment criteria are eligible to join the scheme subject to certain provisions.
Appointment will be subject to a satisfactory Enhanced Disclosure & Barring Service (DBS) disclosure.
Appointment will be subject to satisfactory references.
Appointment will be subject to the satisfactory completion of up to three-month probationary period.
Opportunities for study and for training.
The North West England District is committed to safeguarding, safer recruitment, inclusion and equality, and promoting the welfare of the communities served. As such, the successful candidate will be subject to safer recruitment pre-employment checks and be required to complete relevant training in the course of their probationary period.
The client requests no contact from agencies or media sales.
This exciting (maternity cover) role is key to encouraging young adults aged 18-30 to join our Interserve community, by harnessing digital tools and platforms and through in-person connections. Interserve is committed to growing diversity, prayerfully building community and ministering cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ.
We are looking for a confident and creative communicator with a shared passion for mission, as well as at least 2 years relevant experience of an engagement or communications role.
You will have experience in managing social media channels and working with a Word Press website, using Canva to create digital media and webtools to reach young audiences. You should also have excellent interpersonal skills, be well organised with good time management and a high level of accuracy in your writing.
The role includes;
-
Creating and implementing campaigns to help Interserve engage young adults with Christian mission,
-
Co-ordinating initiatives to grow 18-30s engagement with Interserve’s social media channels and activity,
-
Promoting, organising and attending in-person Christian events designed to grow engagement of young adults in mission.
This is a busy but rewarding environment, which offers an excellent opportunity to become involved in and develop a range of communications skills and experience in a small friendly team in a mission organisation context.
The role is hybrid, with a mix of time spent in our Birmingham National Office (minimum of 2 days per week) and working from home, with up to 5 days per month of national travel. The salary is £23,586 for 4 days per week (£29,483 FTE). It is a maternity cover role for one year.
Interserve offer flexible working arrangements, a range of learning and development opportunities and a contributory pension scheme.
This role has an occupational requirement. All applicants should have the right to work in the UK.
Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers.
Interview date: Friday 21st November 2025
Please follow the link to our website for further details.Return your completed application form with a CV, covering letter and monitoring form.
The client requests no contact from agencies or media sales.
Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team, who are primarily volunteers, all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.
If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.
If you are interested in applying for this role, and would like to find out more, you are welcome to join our Chairman and outgoing Volunteer CEO in one of the following informal drop-in sessions. This will provide you with an opportunity to learn more about the charity, its mission and how you may partner with the Chair to lead Youth4Youth through the next stages of its journey. Sign up is required:
- Wednesday 26th November - 12:00pm
- Wednesday 26th November - 6:00pm
- Friday 5th December - 12:00pm
- Friday 5th December - 6:00pm
Contact us directly to be added to one of these sessions, or sign up via our direct recruitment page.
About the role
We are seeking a transformational and visionary Chief Executive Officer (“CEO”) to lead a national youth focused organisation, dedicated to promoting peer-led early intervention support for those in need. The successful candidate will be the first employed leader, propelling Youth4Youth from its robust foundations to the next stages of its development. The CEO will be responsible for turning our recently developed, yet ambitious, strategy into reality. This role provides an exceptional opportunity to make a significant and lasting impact from the outset.
Youth4Youth has secured funding to appoint a CEO for one year, with the expectation that the appointed leader will focus on securing long-term sustainable funding, thereby transitioning this position into a permanent role at the end of the fixed-term period. Additionally, the CEO will facilitate the appointment of further roles to support our mission as further funding becomes available.
Responsibilities
- Collaborate with the Chair of the Board and Trustees to establish and execute organisational strategy in alignment with the charity’s vision, mission, and objectives. This includes ensuring effective governance and legal compliance, and providing sound, evidence-based recommendations to the Board of Trustees.
- Champion continuous improvement, ensuring Youth4Youth remains a leading provider of youth-led early intervention wellbeing services. Identify and develop opportunities to expand the charity's reach and impact across the UK.
- Oversee effective financial management, ensuring the organisation can continue delivering its services efficiently. Lead the development of sustainable funding streams, enhance fundraising strategies, foster partnerships, and drive growth in commercial activities.
- Cultivate and maintain strong relationships within and beyond our sector to maximise partnership opportunities. Explore the delivery and co-delivery of commissioned services and access broader funding sources previously untapped by the charity.
- Ensure that youth perspectives are central to decision-making processes about the charity's future. Establish systems to continuously gather input and feedback from our target beneficiaries.
This position offers the chance to advance an organisation with solid foundations, enhancing its reach and impact across the UK through a volunteer executive leadership team and a growing network of approximately 100 volunteers nationwide. The CEO will be instrumental in crafting a strategic vision that translates into operational success, building and strengthening partnerships across the four nations, developing sustainable funding streams, and ensuring the delivery of high-quality services.
Skills
- Exhibit a profound passion for Youth4Youth's mission and demonstrate a strong commitment to enhancing the impact of our services.
- Possess substantial experience in senior and/or strategic leadership roles, with proven abilities to both develop and implement organisational strategies.
- Have the capacity to influence effectively, both internally and externally.
- Are action-oriented and adaptable to the demands of a dynamic and growing organisation, with the ability to manage multiple priorities concurrently.
- Excel in a fast-paced and varied work environment.
- Show a strong commitment to good governance and compliance.
- Possess excellent written and verbal communication skills, along with exceptional interpersonal abilities.
- Embrace inclusivity in all aspects of their work, demonstrating approachability, active listening, and empathy towards others.
While prior experience in youth-led or youth-focused organisations is not mandatory, candidates must demonstrate passion for our mission and an understanding of our strategy. Experience working with young people is preferred but not required.
Benefits of working with Youth4Youth
- 28 days paid holiday, plus public holidays (pro-rata)
- Remote working, with flexibility allowed
- Access to an Employee Assistance Programme, Health Cash Plan & Life Assurance
- Defined contribution pension with a 6% employer contribution
- Access to a range of discounts via charity partner platforms
The hiring process
- Pre-application information sessions (Optional)
- Application Deadline: 19th December 2025
- First round interviews to be conducted in early January 2026
- Second round interview (including a presentation)
Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.
Role: Chief Executive Officer
Reports to: Chair of the Board of Trustees
Salary: £60,000 p.a. (pro-rata)
Hours of work: 20 hours per week (Part-time, 0.5FTE)
Location: Remote, with travel required
Contract type: 1 year fixed term contract, with potential to become permanent
Note: Right to work in the UK is required to be able to apply for this position
To ensure that all young people have a safe space to reach out for support, enabling them to realise their full potential, thrive in everyday life
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About HOST
HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges.
And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive.
We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term.
In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future.
Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world.
About the Role
As Community Support Lead: Development & Onboarding, you will lead the design, delivery, and continuous improvement of the Hosted Partner (HP) journey — from first contact to successful onboarding and integration into HOST’s global community.
You’ll ensure that new partners are welcomed with clarity, confidence, and care, and that HOST’s systems, materials, and communications evolve to meet their changing needs. Working closely with the Partnerships and Delivery teams, you’ll turn insights from partners into practical improvements, ensuring that every process reflects HOST’s empowering, expert, and empathetic values.
This is a role for someone who loves creating systems that work for people — combining process design, service delivery, and human connection to help change-makers get started and grow.
Core Responsibilities
1. Hosted Partner Onboarding and Development
-
Lead the full onboarding process for new Hosted Partners (HPs), ensuring smooth, compliant, and welcoming transitions into HOST’s systems.
-
Conduct Welcome, Onboarding, and Set-up calls with HPs to explain key services, tools, and responsibilities.
-
Ensure all onboarding documentation, contracts, and systems are completed accurately.
-
Collaborate with the Finance and Legal teams to ensure hosted partners meet compliance requirements before activation.
-
Track onboarding milestones and ensure timely transitions from application to full hosting.
2. Hosted Partner Journey Development
-
Lead the design, development, and improvement of the Hosted Partner Journey materials and forms — from initial enquiry through onboarding, active hosting, and renewal.
-
Map and refine partner touchpoints, ensuring clarity, consistency, and accessibility across services.
-
Work with the Communications Team to ensure all HP-facing materials and guides reflect HOST’s tone and values.
-
Collaborate with the Product Manager (HOSTHub Lead) to digitise, automate, and improve onboarding workflows.
3. Partner Communication and Engagement
-
Maintain consistent, high-quality communication with partners throughout the onboarding and early development process.
-
Ensure partners have access to the right guidance, templates, and training resources.
-
Gather feedback from new HPs to identify trends, challenges, and opportunities for service improvement.
-
Contribute to the Project Hosting Bulletin and updates for new HPs.
4. Documentation, SOPs, and Training
-
Develop and maintain clear Standard Operating Procedures (SOPs) for onboarding and HP journey management.
-
Support internal training for Community Support Leads and relevant teams on new onboarding tools, systems, and processes.
-
Contribute to knowledge-sharing sessions and capacity building within the Partnerships Circle.
5. Risk Identification and Escalation
-
Conduct initial screening and due diligence checks for new Hosted Partners, identifying potential operational, reputational, or compliance risks.
-
Escalate risk concerns to the Community Support Manager or relevant leads for review and mitigation
-
Maintain accurate documentation of risk assessments and onboarding decisions.
6. Collaboration and Service Improvement
-
Work with the Training Lead to integrate onboarding insights into HealthChecks and workshops for new HPs.
-
Collaborate with the Finance, Legal, and Tech teams to align onboarding workflows and systems.
-
Support cross-team projects to improve the efficiency and consistency of the Hosted Partner experience.
7. Growth and Learning Areas (Development Focus)
-
Develop leadership in onboarding design and service improvement.
-
Contribute to testing and adoption of HOSTHub features that enhance the HP journey.
-
Support the Partnerships Circle in developing standardised partner support materials.
Required Experience
-
3 years experience in customer services, account management or partner management — ideally within a not-for-profit, social enterprise, or global NGO environment.
-
Proven experience designing and delivering onboarding, training, or service delivery processes for clients or partners.
-
Strong background in relationship management, with the ability to build trust and communicate clearly with partners from diverse cultural and professional contexts.
-
2+ years’ experience using and maintaining digital systems (project management and CRM platforms such as ClickUp and Zendesk) to manage workflows or client data.
-
Excellent written and verbal communication skills, with the ability to present complex information clearly and empathetically.
-
Demonstrated ability to improve or document processes — developing SOPs, templates, or resources that strengthen service quality and consistency.
-
Experience coordinating across teams (Finance, Legal, Tech, or Communications) to deliver high-quality partner or client experiences.
-
Strong organisational skills and attention to detail, with the ability to manage multiple onboarding cycles simultaneously.
-
Experience handling compliance checks, screening, or due diligence processes is highly desirable.
-
Comfortable working in a remote-first, international team, with strong self-management, accountability, and collaboration skills.
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting change-makers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
About us
The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.
About the role and you
We are looking for a data professional to support and manage significant changes in the way our charity uses, processes and manages data. Our teams pride themselves on evidence-informed practice, using research and data to enhance their work at every stage. There are elements of our charity’s work which are unique to our field, making our data highly valuable in contributing to the future of preventing child sexual abuse. We collect data all the time: on the individual progress of our clients, the reach of our campaigns and the demand for our support. As part of our new Tech and Data Strategy, we are taking the next stage in our use of data analysis and data science, ensuring that we use our data more effectively and efficiently to support our teams in preventing child sexual abuse.
We are looking for a Data Scientist/Analyst to help us make this change. You will be based in the LFF Research Team, reporting to our Director of Research and Impact.
This role will facilitate better use, processing and management of data across the organisation. It will focus on four areas:
- Data systems and structures
- Data analysis
- Data visualisation
- Data security and compliance
The postholder will work alongside experienced researchers to develop a new portfolio of priority projects to enhance our work. With no fixed task list or assigned service, this role offers the freedom to explore and innovate, identifying where data, data science, and data systems can drive real change.
This role will be remote or hybrid - we have offices in Bromsgrove, Epsom and Edinburgh.
What you’ll get from us
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of private healthcare with Benenden
How to apply
We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.
To apply, please download the job pack and return your completed documents by Friday 14th November at 5:00pm. Stage 1 interviews are scheduled to take place on 4th December and stage 2 interviews are scheduled to take place on 10th December for shortlisted candidates.
If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.
Please note that only applications with all sections completed will be reviewed during shortlisting.
#data #research #datascientist #dataanalyst #dataanalysis #datasecurity #datacompliance #datavisulisation
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
NICE is a charity dedicated to improving the lives of people with movement disorders. We work with children and adults affected by neurological conditions such as cerebral palsy, Parkinson’s, Stroke and MS. We push the boundaries of human potential for people living with these physical disabilities by teaching them, through Conductive Education, a range of skills that promote an active lifestyle and showing them that there can be life after diagnosis.
This is an exciting time to join NICE, as we begin to plan for our 40th Anniversary year and build on our existing fundraising strategy to grow our supporter base and develop new income streams to support the expansion of our services. We have a small but successful fundraising team in place, who work collaboratively to manage fundraising activity and meet agreed income targets.
We are looking for a candidate who can engage our families and individual and community supporters, compellingly convey the need for, and impact of, the work we do. The post holder will work closely with the CEO, Fundraising Manager, the rest of the fundraising team as well as other teams across the organisation, not forgetting our amazing families.
Key Responsibilities:
- Generate income across an agreed range of community fundraising initiatives and events
- Steward supporters to help maximise income and future support to the charity
- Develop and maintain strong relationships with our families and community supporters
- Be committed to helping disadvantaged children and adults
Requirements:
- Previous fundraising and income generation experience
- Experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters
Due to the nature of our work, it is recommended that you work from our office in Moseley, Birmingham, the majority of the time. However, some hybrid working will be considered.
We actively encourage applications from under-represented groups as we are committed to having a team that is made up of diverse skills, experiences and perspectives. As a disability charity we especially welcome applications from disabled candidates and people with a long-term health condition.
To apply for this role please send your CV with a covering letter, outlining why you would like this role.
Interviews will be held on the 9th December 2025
The client requests no contact from agencies or media sales.
