Office manager jobs in birmingham, west midlands

Job Description

This is an exciting opportunity for the right person to join the Refugee Migrant Centre as a Senior Casework Administrator authorised by the Immigration Advice Authority (IAA), formerly known as OISC.

RMC is a well-established, award-winning regional charity, widely recognised for its impactful work with refugees and migrants.

For over 25 years, RMC has assisted thousands of refugees and migrants from 162 countries, helping to break down barriers to integration and enabling clients to become

equal citizens. We provide a holistic range of services, from specialist legal advice to education and employment programs.

The successful candidate will join RMC’s Immigration department and play a key role in supporting our qualified Caseworkers in delivering immigration advice and conducting casework within the IAA framework.

RMC is regulated by the Immigration Advice Authority (IAA) and is accredited to provide free immigration advice up to Level 3, covering cases from initial advice through to the First-tier Tribunal and Upper Tribunal.

Our immigration services focus on assisting migrants (including undocumented migrants), refugees, and asylum-seekers in navigating the UK’s complex immigration legal system. We help clients secure the right to remain in the UK for themselves and their families, with a particular emphasis on human rights claims, family and private life applications, family reunion, settlement, citizenship, and applications under the EU Settlement Scheme.

Purpose of the Role:

Main duties and responsibilities

· Provide administrative support to Caseworkers across all our offices during their conduct of their immigration cases (including supporting with the intake of client information, preparing documents, handling further evidence requests and maintain case files up to date)

· Contact clients and arrange appointments as required

· Draft routine correspondence under supervision (e.g. case notes, closing letters, emails)

· Ensure accurate information is recorded in our case management system and that all case files are up-to-date

· Track deadlines and ensure applications and documents are submitted in time

· Delegate administrative tasks and supervise Legal Assistant (Placement) students

· Work with the Immigration Department Manager and the Quality Assurance Officer to ensure adherence to quality standards and IAA requirements

· Maintain confidentiality

· Work in compliance with the IAA regulatory framework and the Code of Standards as well as GDPR requirements

· Provide general administrative support to the Casework Team, including scanning, filing, and document management.

Person Specification

Knowledge, Abilities and Skills

Essential

· Strong administrative and organisations skills with attention to detail

· Experience of using case management systems

· Knowledge of Microsoft Office

· Clear understanding of confidentially/Data Protection

· Excellent communication and interpersonal skills

· Ability to work under pressure and to tight deadlines

· Structured and organised

· Ability to work sensitively and flexibly with vulnerable clients and people from diverse backgrounds

Desirable

· Experience working in an administrative role within a legal, charity, law firm or public sector setting

· IAA qualification (current or previous) or Law degree

· Knowledge of UK immigration and asylum processes

· Experience working under regulatory or compliance frameworks

· Paralegal/Secretarial qualification.

· Previous experience working with vulnerable clients

Flexibility

In order to deliver the stated aims of this post, a degree of flexibility is needed and the

post holder may be required to perform work not specifically referred to above. Such

duties will fall within the scope of the job within the appropriate pay grade. The job

description will therefore be subject to periodic review with the post holder to ensure it

accurately reflects the duties that are being performed.

Equal Opportunities

We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.

Closing date: Tuesday, 30 September 2025, by 5:00 pm.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.

Team Coordinator

Youth Futures Foundation is the national What Works Centre for youth employment, with a specific focus on marginalised young people.   

We find and generate high-quality evidence to better understand England’s’ youth unemployment and inactivity challenge, and most importantly to learn what solutions work to address this. We do this through bringing together the best evidence already in existence and build on this by conducting original research and testing and evaluating promising interventions to produce much needed new evidence where there are gaps.  

We are looking for a dynamic Team Coordinator to provide administrative and business support to the Programmes and Grants Directorate. The successful candidate will help us to deliver our objectives by providing seamless support and delivery. They will:

Understand the needs of the teams, the context in which they operate, and focus on problem-solving and working with others to meet objectives. 

Help the teams to work effectively, co-ordinate team activities, maintain relationships, alongside supporting operational excellence 

Work flexibly as needs evolve to support teams, and occasionally, support cross-Directorate colleagues. 

Use digital ways of working, technology and platforms to achieve goals. 

This role will be based at our Birmingham office.

We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information and a full job description, please download the Recruitment Pack.

HOW TO APPLY

Click on the 'Apply on website' button below to apply online. The closing date for applications is Sunday 28th September 2025 11:59 PM.

As part of Youth Futures Foundation’s safeguarding policy, all employees are subject to a basic Disclosure and Barring Service (DBS) check, some positions may require an enhanced level disclosure. 

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities employer, Mindful Employer, Disability Confident and welcome applications from all sections of the community. 

We are particularly keen to encourage people with lived experience of the challenges facing young people in the labour market, and committed to supporting you in your application. Please contact us if you require any additional support. 

Internally, we encourage an open, collaborative and inclusive working environment. 

About the role 

At the heart of our operations, our exceptional Regional Casework Coordinators serve as the primary point of contact for members of the armed forces community reaching out to our Regional Offices for support.

In this dynamic role, no two days are the same. You may be supporting individuals in distress over the phone, managing email and voicemail communications, collaborating with volunteers on complex casework, building strong relationships with local authorities and charitable organisations, or working closely with internal services to secure the best possible outcomes for our clients.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support them. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensuring that the beneficiary journey is at the centre of the Service.

Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex.

You will occasionally be required to travel around the region or further afield, to attend face to face meetings or training events.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. You will initially be required to attend an in-person caseworkers’ course which may require an overnight stay.

About the team 

Reporting to the Regional Casework Manager our Casework Coordinators, together with our Volunteer Caseworkers, work remotely within the regional office area.  With beneficiaries at the heart of everything we do, team members pride themselves in building and maintaining close working relationships to ensure the smooth operation of the office.  The wider regional support team includes a Regional Manager, Volunteer Development Manager and a Community Engagement Manager. 

About you 

To thrive in this role, you'll demonstrate composure and resilience, paired with genuine empathy and a strong commitment to supporting those in need.

Our beneficiaries are at the heart of everything we do. To support them effectively, you’ll need to be an attentive listener and a clear, compassionate communicator.

You will have experience of providing welfare support, especially on the telephone and an understanding of benefits, debt management, disability, homelessness, local authority provision or mobility would be a real benefit.  Understanding the way of life of today’s Armed Forces, veterans and their families and experience of working with volunteers would be a real advantage.

Knowledge of Safeguarding and GDPR is essential in this sensitive role as team members are responsible for recording and protecting personal data and reporting safeguarding concerns.

Proficiency in Microsoft Office 365 applications is essential, and prior experience using a case management system would be highly advantageous.  It is important that you have experience of planning and managing your own workload, with minimal supervision.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Recently unsuccessful candidates need not reapply

Closing date: Midnight of 21 September 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: Week commencing 29 September 2025.

As part of the selection process, you will be required to complete an assessment.

Location: Home or Office based (offices located in Birmingham, Glasgow, London, Bristol, Cardiff) Flexibility required to visit UK offices and teams as needed.
Department: The Big Issue Group
Contract type: Permanent
Hours: 35
Salary: £60,000 per annum

Play a strategic and leading role in the development and delivery of support programmes across Big Issue Changing Live CIC.

Big Issue Changing Lives CIC is looking for a Director for Programmes and Partnerships to lead the development and delivery of national programmes of support across Big Issue Recruit and Street Sales, test new ways of working and develop key partnerships to improve outcomes for people experiencing poverty across the UK.

You will also identify fundraising priorities, build national strategic partnerships, deliver a volunteer programme to improve engagement across local communities and lead on safeguarding across the CIC.

As an individual you will have experience of delivering services to achieve agreed targets, and of generating income to develop and grow these services, have excellent networking skills, possess a good understanding of third-party organizations relating to homelessness, universal credit, mental health, substance abuse and employment, and knowledge of poverty and homelessness issues and the difficulties vulnerably housed people face.

You will enjoy autonomy and working on your initiative, but will also enjoy working as part of a team and be able to create a collaborative and focussed working environment, both within your own department and as a member of the senior management team of the Big Issue Group. Therefore you will be someone who leads by example, demonstrates strong leadership and can be a role model showing the organization’s values through your own behaviour.

For a full list of key responsibilities and tasks, cores skills and experiences required as well as a background to the Big Issue Group and a full list of Staff Benefits - please see the Job Pack below.

Salary and Benefits offered

• Salary - £60,000 per annum.
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Access to Blue Light Card benefits scheme.
• Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment

Workplace details

The role can be home or office based (offices located in Birmingham, Glasgow, London, Bristol, Cardiff) but will involve nationwide travel visiting teams and offices across the UK.

Closing date - 05th October 2025 (23:59pm) - Interviews will be held in person at our London Head office in the week beginning 13th October and will involve a presentation and question and answer discussion session.

Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.

Since 1991, the Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now the Big Issue Group consists of the Big Issue Media Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Impact Ltd.

Benefits: As well as a salary commensurate with our sector, we are proud of our family-friendly staff benefits. We offer 3 days paid leave in a rolling year to care for a sick child or grandchild, 3 days paid leave in a rolling year to care for a sick or elderly relative, an incremental holiday scheme, life cover, a healthcare cash plan, access to an open learning library and other learning & development opportunities, an enhanced contribution into our workplace pension and a generous maternity package. We particularly welcome applicants from those who are underrepresented, such as women in senior roles such as this, disabled people and people from Black and Minority Ethnic communities.

REF-224 049

International Programmes & Partnerships Support Co-ordinator 

Reports to: Programme Development & Partnerships Manager 

Status: Full-time (40 hours per week) 

Terms of Employment: Permanent 

Salary: £26k-£30k p.a. gross (dependent on experience) 

Location: Birmingham/London 

Deadline for Applications: 26th September 2025 

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until the vacancy is filled. The vacancy, therefore, may close sooner than the deadline date. 

Islamic Help is a non-profit organisation working across the globe to strengthen humanity’s struggle against poverty, social injustice and natural disasters. Through the provision of immediate relief and establishment of sustainable development programmes, we aim to invest in real effective solutions. 

Role summary: 

We’re looking for an International Programmes & Partnerships Support Co-ordinator to support the growth of our programmes team and provide brilliant stewardship to all of our current funders. 

We are looking for someone ambitious, who enjoys building relationships, has excellent writing skills, and loves working as part of a busy team.   

You will bring your enthusiasm and creativity to help us: 

• Grow our grant income to support our range of exciting new projects 

• Develop new ways to articulate our ‘case for support’ to funders, as well as to show them the impact of their support on the lives of communities we serve; 

• Support the wider Islamic Help team to understand and engage with programmes, partnerships and fundraising, embedding it in the culture of the organisation. 

What We Offer 

Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance. 

• Holiday entitlement of 30 days per financial year (for full-time employees; includes bank holidays entitlement – due to the nature of the role, you may be required to work on bank holidays) 

• Personal learning and development opportunities. 

• Automatic enrolment into our workplace Pension Plan (option to opt out). 

• Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance. 

• Free office car park for staff (Birmingham office). 

 The Team: 

We have a Birmingham office and a London office. This role could be based in either office. If London-based, regular travel to Birmingham would be expected. 

The Role 

Key Responsibilities 

Grants Administration and Co-ordination 

• Support the Programme Development & Partnerships Manager in preparing, reviewing and documenting memoranda of understanding, agreements, agreement modifications according to the needs of Islamic Help. 

• Coordination of the due diligence process with partners. 

• Support the Programme Development & Partnerships Manager to develop, finalise and monitor partner funding. 

• Support the preparation and follow-up of grants opening meetings, monthly review meetings, and grant closing meetings. 

• Ensure that office grants are processed in a timely and effective manner in accordance with our policies, procedures and standards. 

• Provide support to approved projects and ensure there is continuous oversight and support throughout the project management cycle including financial and periodic reporting. 

• Be self-administering including maintaining fundraising pipeline spreadsheets and monitoring progress against activities. 

• Maintenance of records and files in line with IH document management and IT policies. 

• Liaise with the  finance team to ensure grants have been received and are allocated / restricted as appropriate.  

• Support the programmes team in grants management, programme development, monitoring and evaluation, and external relations activities as requested. 

Compliance and Reporting 

• Support donor reporting processes, co-ordinating with the field staff to ensure the timely submission of high-quality programmatic reports and co-ordinate with Finance to ensure timely submission of financial reports. 

• Ensure quality information management through regular maintenance of grant files, reporting calendars, timely submission and updating of internal documentation and other grants tools. 

• Support compliance of programmes with donor and Islamic Help requirements and raise issues affecting external/internal compliance to management staff. 

Researching Funding Opportunities  

• Maintain a thorough understanding of the profile of current funders and Islamic Help’s relationship with them, including the need for reports and updates. 

• Grow the support of current funders, identifying opportunities for them to continue their support.  

• Maintain and update the database and tracker sheet with details of projects and relevant funding streams. 

 Proposals and Funding Applications  

• Develop a comprehensive knowledge of the organisation and its work. 

• Work closely with the Programme Development & Partnerships Manager to identify and pursue fundraising opportunities. 

• Assist, when required, the Programme Development & Partnerships Manager in the development and co-ordination of high-quality proposals and concept papers for submission to donors. 

• Build strong and effectve relatiionships with Islamic Help teams in the UK and overseas. 

• Support the programmes team in the on-going development of departmental strategy.  

 Partner and Donor Relationships 

• Develop and strengthen relationships with current partners and identify and cultivate relationships with potential new partners/donors through a range of communications including by phone, in writing and face to face meetings as appropriate.  

• Assist in co-ordination of existing relationships through professional account management and communicating the impact of our work to partners in a compelling way.  

• Maintain accurate partner and donor records in order to monitor, evaluate and report on fundraising activity. 

 Other Responsibilities:  

• Support the Programme Development & Partnerships Manager on the management of the department including development of departmental calendar, coordinating meetings with agendas and record keeping, oversight and development of departmental workplan. 

• Communicate with offices and partners as and when necessary and communicate progress or queries to colleagues. 

• Support the programmes team in the analysis of budgets and reports to determine impact, achievements and outputs. 

• Prepare feedback reports for donors and other stakeholders within appropriate timeframes. 

• Provide marketing colleagues with appropriate beneficiary data and case study material etc. 

• Verify budgets, invoices and financial liquidation reports to ensure that money is being spent according to the approved operational budget, plan and conduct appropriate desk reviews. 

• Review budgets and communicate any changes where needed. 

• Ensure the prioritisation of the most vulnerable within the communities Islamic Help serves by adopting a pro-active, holistic approach to safeguarding. 

• Contribute to department workplans, help set budgets and manage programme funds. 

• Support the programmes team on Emergency Response including – development of Emergency Response process, first response, setting up Emergency Panel, development of surge capacity and the development of proposals and reporting 

• To participate and actively engage, under the supervision of the Director of International Programmes, as part of Islamic Help’s first response to an emergency, including but not limited to travelling to emergency response locations, planning and implementing emergency response projects and liaising with partners and others to ensure successful implementation 

• Support the partnerships department with partner care – accompanying partners on field visits wherever needed to ensure the smooth coordination of operations and projects 

• Any other duties commensurate with the accountabilities of the post.   

*The job description is not intended to be exhaustive and it is likely that duties may be altered from time to time. You may, from time to time, be required to work evenings, Saturdays or on a Sunday. 

Person Specification 

Qualifications  

Educated to degree level or equivalent. 

Skills and Experience 

Essential 

• Familiarity with humanitarian programming; 

• Prior experience working in non-profits/charities and familiarity with partner/donor requirements; 

• Excellent writing skills in English; 

• Excellent interpersonal skills.  Able to communicate with a wide range of people both internally and externally in person, by phone and email. 

• Excellent organisational skills and ability to meet multiple deadlines in a busy office environment; 

• Detail-oriented with good multi-tasking abilities and communication skills, both oral and written; 

• Able to work well both within a team and independently in a challenging and fast-moving multicultural environment; 

• Sound IT skills in MS Office and experience of using databases; 

• Right to work in the UK. 

Desirable

Knowledge of Arabic and/or Urdu language (speaking, reading, editing) 

Competencies 

Goal Orientation: 

• Pursues tasks / goals with energy, drive and need for completion 

• Pre-empts problems by seeking guidance or taking action an issue, task or project within their role 

• Is customer focused 

Innovation and Creativity 

• Does not assume the usual way of doing something is the best way 

• Volunteers ideas and suggestions for improvement 

• Accepts mistakes and is willing to learn from them 

Self-Management  

• Plans and prioritises work effectively 

• Is solution rather than problem focused 

• Takes responsibility for own workload 

Communication and Relationship Management 

• Clearly identifies and articulates the key messages to be conveyed 

• Understands the impact of their communication 

• Takes time to build and maintain contacts and partners. 

Teamwork & Collaboration 

• Understands the benefits of teamwork and contributes willingly 

• Listens to the views of others 

• Understands the impact of their behaviour on others and adapts behaviour where appropriate. 

 Flexibility 

The job description is a general outline of the job duties and responsibilities and may be amended as the scope of programmes department develops. The post holder may be required to undertake other duties as may reasonably be required from time to time. 

How to Apply 

It would be great if you have a qualification in a relevant discipline, but we're more interested in your experience, your values and your attitude than we are your qualifications. 

It's a really exciting time to join Islamic Help, if you're successful in joining our team you'll not only have the opportunity to further your career, you'll be improving the lives of people through the work that you do. 

To apply, please email your CV and covering letter to us detailing how you meet the requirements.

We regret that only shortlisted candidates will be contacted. 

You must have proof that you have the right to work in the UK. 

We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability. 

Significant opportunity

We have a significant opportunity to put the tools into the hands of those working with Children, Young People and Families that will better equip them to see young lives transformed. 

Scripture Union are looking to appoint two Content Creators: One specialising in under 11s & families and one specialising in Young People.  You will see that our current portfolio is extensive, but we would like to ensure that we add to it with focused material (whether digital or physical, whether free or paid for).  You will both be involved in the creation of new content and in contracting other specialists who have skills in communicating to children and young people that we would like to develop.  Also, promoting those resources at various conferences and festivals to complement the work of our marketing team. 

Working Patterns

The role is remote with some travel to our Head Office at Trinity House Milton Keynes to collaborate face to face with the rest of the team. 

Part Time options can also be considered, but we will give priority to those who can work at least three days a week and a commitment for a physical presence in Milton Keynes as the role requires but no more than once weekly.   

Also, flexible working may be necessary when promoting resources.

Why Scripture Union?  

• Remote working
• 23 days holiday + bank holidays + 5 volunteering days 
• Up to 12% pension contribution 
• Life insurance 
• Enhanced family leave.  
• Free Bible Reading Guide 
• A supportive, faith-filled environment where your work has eternal impact  

Important things to note before you apply

• We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.   

• The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.   

• Please note that we do not provide visa sponsorship arrangements so applicants will need to have the right to live and be employed in a permanent job in the UK. 

How to Apply   

If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the person specification via Charity Jobs. All screening questions provided as part of your application, must be answered.   

Closing Date: 8th October 2025

Interview Date: 21st October

Interview Location: Milton Keynes

The role of Head of Legal reports to the Director of Legal & Governance and you will assist them in ensuring the legal function of the organisation runs efficiently, smoothly and that we proactively identify and address legal risk and development needs.

You will be responsible for overseeing and managing the day to day legal affairs of the organisation.

Key Responsibilities include:

• Identify legal risk and propose mitigations and solutions.
• Proactively identifying issues and resolving problems efficiently.
• Providing guidance and advice to colleagues
• Developing and managing the suite of legal templates in use across the organisation, proactively identifying areas for improvement and / or development and working collaboratively to develop new templates as needed
• Ensuring internal legal requirements are well designed and understood and are aligned to delivery of strategy
• Ensure that internal legal processes run smoothly
• Make sound, timely decisions that support sustainable, long-term strategic outcomes.

This is a part time, fixed term role and can be based at any of our hubs located in Birmingham, Leeds or London.

For more information, please download the Job Recruitment Pack.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

Central England Area Quaker Meeting is looking for a part-time, Finance Officer.

Do you have sound financial experience and qualifications (at least AAT Level 4), strong organisational skills, an eye for detail and the ability to communicate information to a range of people?  Do you want a role that provides a key service for our charity?

In return we offer a supportive and flexible work environment, fair rates of pay and a good annual leave allowance. We also offer an annual leave purchase scheme, bike 2 work scheme and an employee support programme (which offers services such as legal advice and counselling). 

Contract type

Permanent

Location

Whittington

Hours

Full time (37.5 hours per week)

Annual salary

B1 £25,263.19 to £26,651.49 

Review date

07/09/2025

The Governance Assurance Administrator role supports St Giles Hospice Group and non-clinical governance with vital administrative tasks. The role is pivotal in ensuring and maintaining high standards of operational governance.

You will provide administrative and coordination support for the governance processes to ensure the effectiveness of the operational governance framework. 

You will be responsible for a wide range of end-to-end administrative tasks, coordinating and facilitating meetings, and associated reporting related to operational governance and assurance activities, ensuring compliance with policies, procedures and regulations.

Qualifications

Desirable

·Educated to A-Level grade C or above, or equivalent qualification

Knowledge and experience

Essential

·Experience of working with and providing high level administrative support to Senior and Executive management

·Experience of diary management for multiple colleagues/senior management team

·Experience in assisting with projects, tracking progress, and supporting cross-functional teams

·Excellent working knowledge of good governance practices in an organisation

·Familiarity with yearly committee meeting yearly cycle, meeting organisation, and robust minute taking

·Experience of producing complex information in a straightforward and easy to understand format e.g. governance committee documentation/supplementary papers, policies, reports and presentations

·Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) and other relevant office software

·Experience of working with staff at all levels of seniority

Desirable

·Understanding of the requirements for managing and protecting information and the ability to maintain the confidentiality and security of data at all times

·Experience in ensuring compliance with the legal and regulatory frameworks applicable to an organisation, such as the Health and Safety Executive, the Care Quality Commission etc.

·A good understanding of the health and social care environment and the roles and responsibilities within it

·Experience/knowledge of risk management

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Excellent written and verbal communication, with the ability to interact with senior leaders and external stakeholders professionally

·Ability to manage multiple priorities, meet deadlines, and maintain accuracy under pressure

·A meticulous approach to handling tasks and managing complex diaries and documents

·Experience in handling sensitive information with the highest level of confidentiality and professionalism

·Ability to prioritise schedules, highlight potential clashes or concerns, and forward plan meetings and documentation for SLT

·Ability to work on own initiative, working under minimum supervision and at pace

·Ability to make decisions on difficult and contentious issues where they may be several courses of action, knowing when to escalate

·Ability to inspire confidence of colleagues, particularly senior management

·Effective organiser, planning ahead to meet deadlines for report production and meetings

·Attention to detail and accuracy

·Problem-solving and analytical skills

Personal Attributes

·Empathetic

·Emotionally intelligent

·Team player

·Able to work under pressure

·Collaborative

·Professional and courteous manner

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

About us and our ecological work

We are a small but growing UK-registered charity which undertakes projects that protect and restore wild landscapes, helping to provide a future for all life on earth. We use the skills and expertise of our multi-disciplinary team (spanning science, law, economics, technology and culture) to develop projects that protect and restore wild, natural landscapes. 

Our ecological work spans two exciting fronts: restoring missing species through projects like The Missing Lynx, Pine Marten and White-Tailed Eagle reintroductions in Northern England; and securing the protection of ecological restoration sites as a Responsible Body for conservation covenants through which we aim to set the gold standard, supporting ambitious, mission-aligned projects such as Nattergal’s High Fen site.

About the role

We are seeking to hire a dynamic and passionate Senior Ecologist to join The Lifescape Project, to play an integral role in the restoration of charismatic species to the UK and in landscape scale habitat restoration.

As a Senior Ecologist, your work will cover two distinct areas which are broadly: BNG-associated site assessments; and practical planning and feasibility aspects of species reintroductions.

Salary: £40,000 - £42,000 per annum, depending on experience + benefits.

Hours: Full-time, 40 hours per week.

Contract: Fixed-term contract for 12 months initially.

Location: Remote working with site survey work and some UK and international travel.

Please refer to the job description for further information about the role.

To apply, please email a CV and covering letter (each no longer than 2 pages of text) outlining how you meet the person specification and why you should be considered for this role.

Closing date: 9.00am on Monday 20 October 2025.

The role will commence as soon as possible.

Trusts and Foundations Fundraiser 

We are seeking a motivated Trusts and Foundations Fundraiser to secure vital income and build strong partnerships with funders across the UK.

Salary: £30,000 per annum (pro rata for part time hours)
Location: Remote, UK wide
Hours: 30 – 37.5 hours per week (permanent)
 

About the role

As Trusts and Foundations Fundraiser, you will play a key role in generating income to support our mission of sharing the joy of live music in care settings. You will manage a portfolio of small and medium value trusts and foundations, writing compelling funding proposals and delivering excellent stewardship to strengthen long-term relationships.

Overview of the Job:

• Preparing tailored applications to trusts and foundations in line with organisational strategy and values.
• Managing and developing relationships with funders, providing regular updates and impact reports.
• Undertaking prospect research to identify new funding opportunities.
• Supporting larger-scale applications in collaboration with the Trusts and Foundations Fundraising Manager.
• Working with internal teams to gather data, acknowledge donations, and ensure accurate reporting.
• Contributing to the strategic planning and stewardship approach for trust fundraising.

This is a fantastic opportunity to make a real difference by helping to grow sustainable income that brings music to people in all care settings around the UK.

About you

You will be an enthusiastic fundraiser with excellent written communication skills and an eye for detail. You will be confident in writing creative, persuasive proposals and tailoring them to funders’ priorities. Organised and proactive, you will enjoy building strong relationships and managing multiple deadlines.

Essential skills and experience:

• Proven experience of generating income through trusts, foundations, grants or sponsorship proposals.
• Strong written and verbal communication skills, with the ability to produce clear and engaging content.
• Excellent organisational skills, able to work independently and as part of a team.
• IT proficiency, including MS Office.

Desirable:

• Experience using CRM databases.
• Financial acumen, with knowledge of preparing budgets.
• Strong research skills for identifying potential funders.

Other roles you may have experience of could include: Grants Fundraiser, Fundraising Officer, Trust Fundraiser, Development Officer, Partnerships Officer, Bid Writer, Income Generation Officer

Income & Communications Officer

Salary £23k per annum (review after 6 months)

35 hours per week (flexible)

25 days A/L + contributory pension scheme

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Birmingham Settlement is looking for a proactive, creative, and committed individual who can support us in the development and delivery of our income and communications strategy as we continue to invest and develop the charities assets to ensure we provide the services and activities our people want, deserve, and expect.

This is a versatile role, encompassing skills across fundraising and internal and external communications. The role will suit someone with strong written skills along with a good working knowledge of digital communications channels who is comfortable multi-tasking with a willingness to learn and take on new challenges.

To succeed, you will be highly organised with an interest and passion for our cause, you will pay close attention to detail as standard, have a passion for identifying and developing stories that further the Settlement’s objectives, have excellent design and written communication skills with an ability to adapt your tone and voice to engage specific audiences.

A very busy but rewarding and hands on role that cuts across all aspects of the charity as we continue to grow and develop, this is a great opportunity to join one of Birmingham’s oldest charities; to drive participation, support and, ultimately, income at a unique and exciting time.

For an informal chat please call Lizzie Forrester 

No agencies please.

For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH.

Closing date: 12 noon, Wednesday 15 October 2025

Interviews:  Wednesday 22 or Thursday 23 October 2025

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

Employment Consultant

We are seeking a motivated Employment Consultant to support people leaving prison into meaningful work by building strong relationships with candidates, employers and partner organisations.

Position: Employment Consultant
Location: Birmingham (office-based in Digbeth at least 3 days a week, with weekly prison visits)
Salary: £30,000 – £34,000 per annum
Hours: Full time, 37.5 hours per week
Contract: Permanent
Closing date: 5pm, 22 September 2025

About the Role

This role sits at the heart of an innovative peer-led employment programme that helps people rebuild their lives after prison. You will work closely with candidates both before and after release, supporting their transition into the community and into paid work. Key responsibilities include:

• Identifying candidates approaching release who are seeking employment
• Building strong relationships with candidates to understand and help address barriers to work, such as ID, banking and family contacts
• Supporting individuals through release and into the community with regular check-ins
• Building and maintaining relationships with prison staff and other stakeholders
• Organising monthly job surgeries both in prison and in the community
• Connecting with local and national employers, advocating for candidates and promoting their skills
• Collaborating with probation services, local authorities and third sector organisations
• Logging candidate progress using a CRM system

About You

We are looking for someone who is empathetic, resilient and proactive. You will bring excellent communication skills, a genuine commitment to inclusion, and the ability to build strong relationships across different sectors. Essential qualities include:

• Confident and comfortable working in prison environments (security clearance required)
• Empathetic, non-judgemental and an excellent listener
• Awareness of the barriers faced by people with convictions, with a commitment to helping overcome them
• Strong interpersonal skills – able to connect with everyone from candidates to CEOs
• Organised, IT-savvy and confident with record-keeping
• Strong written skills, able to prepare CVs and disclosure statements

Experience in recruitment, case management or related work would be an advantage but is not essential. A driving licence and access to a car is required for prison visits (expenses covered).

About the Programme

This is the UK’s first peer-led employment initiative designed to support prison leavers into sustainable work. The programme empowers people with lived experience of the criminal justice system to support others, creating opportunities that reduce reoffending and change lives for good. You’ll be joining a supportive, passionate and diverse team committed to making a real difference.

In Return

• Salary £30,000 – £34,000 per annum
• Flexible working with 1 day remote per week
• Ongoing training and professional development
• The opportunity to make a real impact every day

Application Process

Please submit a CV and 1-page cover letter setting out:

• What skills, experiences and interests you have that fit this role
• Why you want to work with people leaving prison

If you are shortlisted, you will be invited for a formal interview (online or in person) and a short task to show how you think. Finally, you will be asked to pop by the Birmingham office for coffee with the team.

Other roles you may have experience of could include: Caseworker, Resettlement Officer, Employment Adviser, Recruitment Consultant, Probation Case Manager, Support Worker. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About us

We are a collaborative, UK based network bringing our 30+ years of experience working on the HIV response to the broader global health space. We contribute to a global movement of actors seeking to challenge the systemic causes of health inequity to end AIDS and ensure all people can realise their right to health and wellbeing. We give decision-makers the proof – and the push – they need to make informed and just decisions to help improve the lives of the millions of people around the world needing access to treatment, prevention, care and support services for HIV and other health conditions.

About the role

This is a newly created role to provide extra capacity within the finance function at STOPAIDS. We are looking for someone with previous finance experience, ideally within a charity. The Finance Administrator is responsible for supporting the maintenance of financial and administrative services working closely with the Finance Manager to meet legislative and policy requirements and to support the operations of STOPAIDS. These duties include but are not limited to Xero Accounts functions, assisting with payroll and processing invoices and financial transactions.

STOPAIDS is a fully remote organisation, so the postholder would be working from home, but the team is very connected and collaborative, so there will be plenty of contact and support.

Hours: Part-time, one day or 2 half days per week (0.25 FTE).

Location: Home based in the UK. Occasional attendance at all staff meetings in London (normally 4 days annually).

Benefits of working at STOPAIDS

We offer several benefits including:

• We operate a shorter working week with no salary reductions. For this role, this equates to 1 day per week or two half days. This time needs to be worked between Monday and Thursday.
• We operate a home-based working policy, including a home working set up allowance and monthly working from home allowance.
• Flexible working, including non-standard working hours.
• A group stakeholder pension scheme with 6% employer contributions (after qualifying probationary period).
• 20 days' annual leave per year (excluding bank holidays), plus 1 day for every year of service (pro rata).
• Enhanced maternity and paternity pay for employees with 1 years’ service or more.

For further information and to apply, please visit our website.

Closing date: 10.00am on 27th September 2025.

Interviews will be held on 30th September and 1st October 2025.

We reserve the right to close this advert early, should we receive sufficient applications.

People living with or affected by HIV, from Black, Asian or minority ethnic (BAME) backgrounds or from other minority groups are particularly encouraged to apply and/or contact us regarding any queries about the role.

STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age.