Office manager jobs in central london, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set is delighted to be partnering with a leading national health charity to recruit ttwo Community Fundraisers, including one covering the West London and surrounding areas such as Hertfordshire, Slough, Reading / Southampton. This is a fantastic opportunity to join an award-winning organisation dedicated to driving change for people affected by serious health conditions. In this role, you’ll engage individuals, community groups, regional corporates, and volunteers, growing income through inspiring stewardship and imaginative campaigns such as themed bake sales and sponsored walks. With your energy, creativity, and relationship-building skills, you’ll help expand grassroots support and raise vital funds—contributing directly to the charity’s mission of delivering life-changing outcomes.
Key Responsibilities:
- Develop and implement a regional community fundraising strategy, aligning with the charity’s wider objectives.
- Meet and exceed fundraising KPIs and contribute to overall annual income targets.
- Recruit, build, and maintain relationships with supporters, volunteers, and community groups to drive participation and fundraising.
- Recruiting, train, and manage a network of regional volunteers to support fundraising activities.
- Work with internal teams to identify and maximise regional fundraising opportunities.
- Use CRM systems to track supporter engagement and tailor stewardship strategies based on data insights.
Person Specification:
- Demonstrated success in a community, corporate, or events fundraising role, with a track record of achieving income targets.
- Skilled in recruiting, supporting, and engaging supporters in fundraising activities and initiatives.
- Ability to develop and deliver effective community fundraising strategies, identifying opportunities to maximise engagement and income.
- Confident and persuasive communicator, adept at building relationships with a wide range of stakeholders, including individuals, groups, and corporate partners.
- Able to manage multiple priorities, work independently, and adapt to a fast-paced environment while maintaining high attention to detail.
- Comfortable using CRM systems, Microsoft Office, and digital fundraising platforms, with the ability to analyse data to inform fundraising strategies.
What’s on Offer:
- Be part of a passionate, collaborative team working towards a vital mission.
- Home-based role with the flexibility to manage your own schedule, plus regular opportunities to connect with colleagues.
- Generous annual leave, enhanced sick pay, and a focus on employee wellbeing, including access to mental health support.
- Ongoing training and career development opportunities to help you grow within the charity sector.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Clinical Lead
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Job Title: Clinical Lead
Location: Based in our Central Office in Islington which is around a 10 minute walk from Highbury and Islington station. You will also work across multiple services in and around London, Kent, Brighton, Luton and Bedford. Please be kindly aware there is no step free access at this location and some of our other sites.
Salary: Full time equivalent salary is £61,800
Shift Pattern: 15 hours per week working 5 to 7.5 hour shifts Monday to Friday between 09:00 - 17:00, set days and shifts can be discussed in the recruitment process with the hiring team. You may be required to work outside these hours as per service and organisational needs.
About the role
As a Clinical Led, you will be responsible for shaping, leading, and delivering our Clinical strategy. You will drive clinical excellence and innovation across our services by providing leadership, knowledge, and your skills to upskill and empower our wider teams. You will champion best practice, compliance, and continuous improvement to ensure we are providing meaningful outcomes for our residents and participants.
Key Responsibilities include:
- Take lead on developing and implementing healthy and safe clinical strategies, policies, and procedures across the organisation.
- Provide expert clinical oversight across all relevant services.
- Lead on research initiatives to evidence the effectiveness of our clinical offer that will provide ongoing evaluations and reviews for SIG.
- Manage ongoing clinical projects, research projects, and audits.
- Provide hands on support to managers throughout resident and participant interactions with SIG.
- Support teams with cases and medication issues, working alongside external clinical teams.
- Complete and manage serious case reviews, in collaboration with various teams internally and externally to complete thorough evaluation and make recommendations.
- Lead on risk management and risk assessments, in line with SIG’s theory of change, carry out strengths-based assessments of need and risk and deliver holistic support and risk management plans, enabling residents/participants to achieve their aspirations and keep themselves safe.
About you
We are looking for someone who can proactively take leadership and ownership of creating safer and compliant clinical services for our residents and participants. You will be able to communicate highly complex and sensitive information effectively, and able to upskill others to be empowered to perform within their roles, with knowledge of clinical excellence. You will have:
- Registered Clinical Profession; Specialist Registered Mental Health Nurse, Non Medical Prescriber qualification or equivalent
- Proven leadership in clinical service delivery within health, social care, or third sector settings
- Experience in managing multidisciplinary teams and driving service excellence
- Ability to teach, train, consult, and deliver clinical supervision
- Thorough understanding of risk management and able to share this with colleagues at all levels through training, meetings and one to one support
- Ability to translate industry standards into internal practices, updating relevant people on any updates on a regular basis. Keep in line with regulations and relevant trends
- Understanding of interplay between physical health, mental health, and substance use
- Ability to understand and apply safeguarding protocols as they arise
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Clinical | Nurse | Charity | Mental Health | Medication
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Interested in using your data skills to make a difference in housing and social care?
We are seeking a Senior Officer – Data Performance & Regulatory Reporting to strengthen data systems, performance reporting, and compliance. You’ll ensure data integrity, produce high-quality reports, and support decision-making that drives service excellence.
Salary: £39,312 – £43,979
Location: Fulham, London and other site offices
Key responsibilities include:
- Managing and improving data quality across housing and support systems.
- Developing KPIs and performance dashboards for senior leaders.
- Ensuring compliance with regulatory frameworks and statutory reporting.
- Benchmarking against sector standards and supporting service improvement.
About you:
- Experience in performance management, compliance, or quality assurance within housing, social care, or a related sector.
- Skilled in SQL, Excel, and Power BI, with strong analytical and reporting ability.
- Knowledge of housing systems, housing benefit rules, and regulatory frameworks.
- Strong communication and problem-solving skills.
This is an exciting opportunity to make a real impact, using data to improve services and outcomes.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
JUSTICE is looking to recruit an interim Trust and Foundation Fundraiser to join our friendly, values-led team. This is a fixed term post for 15 months (maternity cover) and provides an exciting opportunity for someone who has experience of raising income from trusts and foundations.
We are looking for an individual who has an interest in the purpose of the charity (to improve the UK justice system so that it is fair and within everyone’s reach), as well as a keen interest in taking responsibility for raising income from new and existing trusts and foundations and stewarding grants. This is an exciting time to join JUSTICE as we focus on a period of growth, looking to expand our reach out of London and internationally. This role will really suit someone who enjoys identifying and then building relationships with funders, has great writing skills, has experience of securing five to six figure grants, is comfortable with a degree of autonomy and who thrives in this competitive fundraising environment.
Around one-third of JUSTICE’s £1.5 million income currently comes from grants, with active partnerships including major funders. Sustaining and growing this income will require proactive research, strategic outreach, and a highly organised, detail-focused approach to both applications and stewardship.
This role sits within an enthusiastic and supportive Development Team. The role works closely with the Director of Development and Policy Team, who are committed to leveraging their time and networks to support fundraising success, to put together engaging applications and grant reports. The post-holder will also collaborate with other fundraising colleagues, while enjoying a high level of autonomy in contributing to the long-term direction of JUSTICE’s Strategy.
JUSTICE is a law reform and human rights organisation, working to improve processes and policies to support everyone, particularly marginalised groups, be able to seek justice or a remedy when their rights have been breached or the law has been broken. We also seek to improve the justice system as a whole, ensuring that laws are clear and consistent and that the government and other key decisionmakers are held to account.
We are a founding member of The Justice Hub, which is situated next to St Paul’s Cathedral. in London. We also have staff based in other locations including in Manchester, Sheffield and Edinburgh. As a UK wide organisation, we are keen to support team members from all over the UK and this is a role that can be fulfilled in a hybrid way. Our London base has a number of hot desks dedicated to JUSTICE and access to meeting rooms and other spaces and we work alongside other like-minded charities in the justice sector as part of the Hub.
All team members are expected to join the ‘in-person’ days in the office (roughly 5 days a year) but otherwise we encourage and support flexible working. Alongside flexible working conditions, every member of staff is entitled to 27 days annual leave plus an additional two days of leave to look after your wellbeing and to celebrate your birthday. We also close the office between 25 December and 1 January (inclusive), which is addition to the annual leave mentioned above. We review salaries according to inflationary changes on an annual basis, contribute 8% to your pension for the first 2yrs, rising to a 10.5% contribution thereafter and offer generous parental and dependency-related leave. As part of looking after your wellbeing, we also provide access to an Employee Assistance Programme.
The candidate pack including the Job Description for the role and details of how to apply can be found on our website.
The deadline for applications is midday on Monday 22 September
Sifting will be completed by Friday 26 September.
Interviews will be held on the week commencing 6 October. Candidates may be required to complete a test as part of the interview process.
JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds and welcome everyone who shares our values and purpose regardless of age, gender, race, region, socio-economic background, education, sexuality, identity, disability and neurodiversity.
Due to the high number of applications we receive we are unable to provide individual feedback to applicants who are not interviewed.
Please note that we will not respond to any enquiries from recruitment agencies.
The client requests no contact from agencies or media sales.
A fantastic opportunity has arisen for a Head of Finance with a global organisation, on a full-time, 2-year FTC basis. As Head of Finance, you will lead on strategic financial planning and financial day to day management to advance the charity’s business model, financial sustainability and growth.
Please note, there is hybrid working in place with this organisation with 2 days per week required in their London office.
As Head of Finance, you will:
- Lead on strategic financial planning and financial management to advance the organisation’s business model, financial sustainability, and growth through long-range financial projection and planning, maximisation of income, and strong financial reporting
- Ensure that financial planning feeds into the organisation’s work planning process and supports the strategic objectives of the organisation
- Develop and maintain effective financial functions including budgeting, forecasting, production of quarterly management accounts, preparation of annual statutory accounts, and preparation of financial reports to funders, potential funders, and the Board of Trustees
- Manage compliance with UK and overseas legal, statutory accounting and regulatory requirements, including signing off on all statutory filings as required by the Charity Commission, Companies House, HMRC and the Pension Regulator
- Work with the Development & Outreach Team, the Senior Finance & Grants Officer and the Senior Coordinator for Grants to oversee preparation of proposals and budgets for prospective grants
The successful applicant will:
- Have significant demonstrable experience in finance within the charity sector, in a similar role
- Be ACA/ACCA/CCAB/CIMA fully qualified
- Have up-to-date knowledge of relevant UK charity statutory requirements e.g., SORP, Charity Accounting, IFRS/IAS
- Have significant all-round accounting, financial management, full grants cycle management, compliance, risk and financial sustainability experience, likely gained in an international charity, e.g. working in a multi-currency environment
- Have proven experience of presenting and working with Boards and Finance Committees
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Job Summary
Job Role: Directorate Coordinator
Industry: Non-Profit
Location: London
Working Environment: Hybrid
Contract: Temporary
Length: Up to 12 weeks
Employment Type: Full-Time
Working Hours: 36.25 per week
Rate: £17.27 per hour + holiday PAYE
Are you an organised, proactive professional with a passion for enabling impactful work?
We're looking for a Directorate Coordinator to support the delivery of enterprise programmes that empower innovation and entrepreneurship. This is a fantastic opportunity to join a purpose-driven team and make a real difference-whether you're returning to work, exploring the charity sector, or looking to apply your skills in a meaningful way.
What You'll Be Doing
- Coordinating programme logistics, including interviews, contracts, onboarding, and events
- Managing travel bookings, invoices, and expenses for staff and programme participants
- Supporting steering groups, panels, and committees with documentation and scheduling
- Maintaining CRM systems and dashboards to track progress and impact
- Acting as a key point of contact for internal and external stakeholders
- Helping to document policies and improve operational resilience across the team
What we're looking for
- Ultra-organised and detail-obsessed
- Confident communicator with a calm, professional vibe
- Comfortable with Microsoft Office, Zoom, Teams
- Experience in admin, events, or programme coordination
- Experience of processing invoices
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employment Services in Camden.
Sounds great, what will I be doing?
To work with clients with more serious mental illness, you will need to be comfortable supporting people who have experienced / are experiencing serious mental health challenges, as well as possibly other serious difficulties in their lives. Although you will receive full training and support, it's important you are aware of the potential impact this may have on your own mental wellbeing.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You will bring strong knowledge and experience of supporting individuals with mental health needs, particularly in finding, securing, or retaining mainstream employment. With experience in health or social care settings and familiarity with models such as Individual Placement and Support (IPS), you will be committed to maintaining fidelity to evidence-based practice and supporting long-term employment retention.
You will demonstrate excellent interpersonal and communication skills, engaging confidently with clients, stakeholders, and partners at all levels to promote the service and develop effective solutions. Organisational ability will be essential, including managing diaries, prioritising workloads, and working to tight deadlines in an outcome-focused environment. You will also show commitment to professional standards and continuous development, with a sound knowledge of Health & Safety, Data Protection, Equality & Diversity, and employment law, including the Equality Act 2010.
Bringing a positive, professional, and empathetic approach, you will be person-centred and committed to equality and diversity, while maintaining your own wellbeing and openness to feedback. You will also be confident in carrying out client needs assessments, action planning, and accurate record-keeping, with strong proficiency in Microsoft Office and databases.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
Prospectus are excited to be working with our client to help them recruit for a Fundraising Lead to join their team. The organisation is dedicated to improving young people’s lives through the power of STEM. They believe great STEM education builds knowledge and skills that are vital for everyone. They lead to great career opportunities and enable young people to become informed, thoughtful citizens who can help address the extraordinary challenges and opportunities we face. They also facilitate the STEM Ambassador programme, enabling 30,000 volunteers from more than 7,500 employers to share their enthusiasm and expertise with young people and teachers throughout the UK.
This role is offered on a permanent full-time basis paying a salary between £47,000 to £57,000 per annum with flexible hybrid working arrangements at their London or York office with regular UK business travel and occasional overnight stays.
The post holder will drive new donor engagement and secure sustainable, multi-year funding. They will develop high value six and seven figure fundraising relationships, primarily with the private sector, but also with HNWI in the future, bringing on board new supporters. They will work closely with the fundraising account management team to ensure effective handovers, and with the bid writer, to maximise opportunities with trust and foundation income. They will operate nationally but will also be able to develop place-based relationships and partnerships.
They are looking for a natural new business fundraiser, someone who is passionate about fundraising with the ability to spot opportunities to grow partnerships. They are looking for a candidate with a demonstrable track record of partnering with corporates, HNWIs, and foundations to secure six or seven figure donations over multiple years. The ideal candidate will have an entrepreneurial mindset and take ownership for identifying opportunities for new funds and contributing to the overall fundraising strategy of the organisation.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Firas El Dib at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
MSF UK is looking for a creative and detail oriented Writer/Editor to join the new (and growing!) Brand and Content team. This is a fantastic opportunity to work with passionate and talented colleagues in a fast-paced environment, producing and editing written content that informs, engages and persuades, as well as shaping and upholding our brand tone of voice. As the ideal candidate, you'll be expert in crafting narratives with the ability to adapt your writing style and tone to speak to varied audiences and to represent different voices. You'll also have a deep understanding of the importance of a clear brand personality and how it translates on the page. And a knack for improving the flow and clarity of other people's writing, with a pedant's eye. Fundraising and/or journalist experience welcome.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid (2 days per week London Office, Wednesday & Thursday)
Salary: £40,682.16 per annum
Job Purpose:
Ensure MSF UK and international written materials adhere to high quality and brand standards; develop impactful and engaging written materials for communications, advocacy and fundraising; support the development, roll out and implementation of the MSF UK brand tone of voice.
Essential Knowledge, Skills & Experience:
- Fluent written and spoken English.
- Excellent writing, editing and proofreading skills.
- Excellent knowledge of English grammar (pedants welcome!).
- Substantial experience of producing written materials for fundraising and communications and adapting style to suit a wide range of audiences, formats and disciplines.
- Substantial experience of developing or evolving and upholding a brand tone of voice.
- Firm understanding and experience of ghost-writing. Ability to take disparate oral and written material (often from people whose native language is not English), mimic in written form the ‘voice’ of the person speaking and add and subtract to that material to create clear, compelling and believable written narratives.
- Strong creative skills including idea generation, communications problem solving, storytelling and persuasive calls to action – be an ideas factory!
- Journalistic approach to crafting a story from a suite of input materials.
- Excellent interpersonal skills and ability to work cooperatively in a dynamic but complex organisation.
- Flexibility and ability to work under very tight deadlines.
- Proven ability to manage projects independently.
- Commitment to the aims and values of Médecins Sans Frontières.
- Highly experienced in the use of personal IT equipment and Microsoft Office 365 suite.
- Highly experienced in effectively collaborating and communicating within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
Right to work in the UK - Candidates must have the right to work in the UK.
HOW TO APPLY
Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) and your portfolio or examples of your writing by the closing date:
22 September 2025, 9am (BST)
Incomplete applications will not be considered.
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Helpline Advisor
Reports To: Helpline Supervisor
Salary: £17,280
Hours: 22.5 hours/week
Contract: Part-time, initial 12-month contract (renewable)
Location: Office-based (London) – some evening/weekend work required
Role Purpose:
The Helpline Advisor will be the first point of contact for individuals reporting incidents of anti-Muslim hate. The role requires delivering empathetic, confidential, and high-quality support to callers, as well as accurately recording reports and ensuring all relevant procedures are followed.
Helpline Advisors will support service users via multiple channels—phone, email, SMS, online chat and web form, by listening actively, offering appropriate information, and making referrals to specialist services where required. They will work closely with the Helpline Supervisor and participate in debriefs and reflective practice after each shift or reported incident.
Advisors will also play an important role in ensuring accurate data capture, safeguarding procedures, and upholding the values of compassion, non-judgement, and confidentiality.
Role Responsibilities:
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Answer incoming calls from victims of hate crime with empathy and professionalism.
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Provide support to service users using a variety of methods, including telephone, email, SMS, online chat, online forms, and other written reports.
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Provide clear, appropriate advice, support, and information to service users, using a non-judgemental and person-centred approach.
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Keep accurate, detailed electronic records of each contact, including advice given, support offered, and agreed referrals.
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Understand when it is necessary to seek support from more experienced colleagues or external agencies and take appropriate action.
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Make referrals to other agencies when necessary, including child and adult protection concerns, on the advice of senior staff.
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Maintain strict confidentiality in accordance with data protection and safeguarding policies.
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Engage sensitively with individuals from diverse backgrounds, including those who may be distressed, traumatised, or in crisis (trauma-informed approach)
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Participate in supervision, debriefs, team meetings, and reflective practice sessions.
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Participate in training and professional development to stay informed of relevant legislation, policies, and best practices.
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Contribute to service evaluation and team-wide improvements.
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Work as part of a small, supportive team.
Person Specification:
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Experience in helpline, support work, or similar client-facing roles.
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Understanding of hate crime and its impacts, particularly on Muslim communities.
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Excellent listening, communication, and note-taking skills.
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Ability to manage emotional content and maintain professional boundaries.
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Strong understanding and knowledge of anti-Muslim hatred and Islamophobia.
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Excellent understanding of British Muslim communities, their diversity, and everyday practices.
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Ability to work independently and manage time effectively in a remote/hybrid setting.
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Experience working with marginalised communities or individuals affected by discrimination or trauma is an asset.
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Familiarity with call-handling software or CRMs (e.g., RingCentral, Zoho) is desirable but not necessary.
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Commitment to the values of equality, diversity, and inclusion.
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Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
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Enhanced DBS check required (to be obtained on your behalf if your application is successful).
Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.
Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by early September/ October. Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Citizens Advice Hertsmere, outreach across various locations
Purpose of the Role
To deliver high-quality energy advice and advocacy to individuals and households, particularly those vulnerable or experiencing fuel poverty. The role supports clients in reducing energy costs, improving home comfort, and lowering carbon emissions.
Key Responsibilities
- Provide tailored energy advice via:
- Face-to-face appointments and Telephone
- Community events and workshops
- Support clients with:
- Understanding fuel tariffs and energy bills
- Improving energy efficiency and thermal comfort
- Accessing grants, rebates, and financial support
- Resolving issues with energy suppliers
- maintain accurate case records and report outcomes
- Meet project targets and comply with funder requirements, Build partnerships with local agencies and stakeholders
- Contribute to Citizens Advice’s research and campaigns
- Stay up to date with relevant legislation and policies
Person Specification
Essential:
- Experience in advice-giving or customer support (e.g., call centre, community outreach or within Citizens Advice)
- Ability to manage workload independently and meet targets
- Strong communication and interpersonal skills
- Commitment to equity, diversity, and inclusion
- Willingness to undertake NEA Level 3 Energy Awareness training
Desirable:
- NEA Level 3 or 4 qualifications in energy awareness or decarbonising homes
- Experience working with vulnerable communities
- Familiarity with Citizens Advice systems and values
Benefits
- Generous
- office closure days over Christmas
- Pension contributions
- Flexible and some hybrid working options considered
- Free Parking
Vibrance has an exciting opportunity for a Self-Directed Support Coordinator to join our team working in Bromley. You will join us on a part-time (21 hours), permanent basis and in return, you will receive a competitive salary of £24,989 - £27,034 (£14,993 – 16,220 pro rata) per annum, plus benefits.
Vibrance is a registered charity supporting adults with additional needs in London and Essex.
We encourage a working environment that at its core is inclusive, pioneering, and has the highest levels of integrity.
About the role:
Vibrance Self Directed Support Services provide information, advice and guidance, payroll, and managed account services to enable people to have choice and control over how their health and social care needs are met. You can find out more on our dedicated website
Working with disabled children and adults and older people, you will provide information, advice and guidance to empower people to have choice and control over how their health and social care needs are met, through the use of Direct Payments.
Within this role, you will focus on supporting members of the public to responsibly recruit and employ their own support staff.
You will also work with our local authority and voluntary sector partners to promote the benefits of Self-Directed Support to achieve positive life outcomes.
You will be required to work in the community, and from our local hub in Bromley North.
What we are looking for in our SDS Coordinator:
To be successful in this role you must be able to demonstrate self-motivation, good interpersonal and communication skills with a wide range of people, and the ability to work with accuracy and to deadlines. Experience of disability issues and the social care system (personal or professional) are desirable.
Skills and experience of our ideal Coordinator:
- Enthusiastic, committed fast learner
- Experience of managing a caseload
- Good organisational skills and ability to prioritise
- Attention to detail
- Skilled with Microsoft Office
- Ability to work with sensitive and confidential information
- Experience working to deadlines
In return for your skills, knowledge, and experience, our Coordinator will enjoy:
- A comprehensive training programme covering core skills
- Generous holiday entitlement
- Casual dress code
- Pension scheme
- Rewards and recognition for your service
- AIG Lifeworks Work-life Assistance (24 hours)
- Enhanced Maternity & Paternity Pay
- Flexible Working Options (Subject to service requirements)
- Learning & Development
- Mindful Employer
- Positive about Disability
- DBS online applications paid by Vibrance
- Long Service Awards
To join us as our Coordinator please click apply below – we’d love to hear from you!
Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.
Programme Support Coordinator
Are you passionate about inclusion and physical activity? Do you have a flair for organisation, communication, and community engagement? Join us as a Programme Support Coordinator and help support a national movement making physical activity more accessible to people with a learning disability.
About the Role
We are looking for a proactive and organised Programme Support Coordinator to support the delivery of our Sport England funded national programme that empowers people with a learning disability to get active. You will work across 2 key projects:
· Our Active Community – supporting people with a learning disability and their communities to become more active.
· Mencap Active Community – helping to grow, engage and upskill a national network of stakeholders.
This role is ideal for someone passionate about health and wellbeing for people with a learning disability, with strong coordination and communication skills.
Mencap are a Sport England funded system partner, and this role is a full-time fixed term contract until end of March 2027. You will sit within the Active Communities team supporting the Programme Lead, Network Development Partner and 5 Community Partners.
What You Will Be Doing
· Liaise with Community Partners and support them with their Our Active Community workload. Tasks will vary but could involve asset mapping, attending forums, writing up meeting notes, creating Easy Read documents, and compiling newsletters.
· Liaise with the Network Development Partner to organise and support national forums, webinars, and learning events to share best practice and amplify lived experience.
· Support with our online platforms for Mencap Active Community, signing up stakeholders and keeping content up to date and engaging. This will include the development of inclusive resources, toolkits, and communications for national distribution.
· Provide coordination support for the delivery of our Learning Disability and Sport workshop in terms of bookings, liaising with tutors, co-trainers, attendees and capturing impact.
· Lead on our communications plan by creating content and promoting our work both internally and externally across various communication channels.
· Monitor our sports inbox and respond to general enquiry emails.
· Support monitoring, evaluation, and reporting processes, including data analysis, capturing learnings and creating case studies.
· Support the team with other responsibilities relevant to the role that may not be listed above.
What We Are Looking For
· Experience of supporting projects in community, health, physical activity, or disability settings.
· Understanding of the barriers people with a learning disability face in accessing physical activity.
· Excellent communication and interpersonal skills.
· Strong organisational and time management abilities.
· Confident using Microsoft Office and online meeting tools.
· Comfortable working by yourself and as part of a remote team.
· Willingness to travel to support our work in communities across England.
You Will Thrive in This Role If You Are
· Passionate about health and wellbeing through physical activity.
· A team player who is adaptable, collaborative, and proactive.
· Comfortable in a dynamic and evolving environment.
How to Apply
If you are organised, proactive and ready to make a difference, we would love to hear from you. Please click 'Apply' now and submit your CV and cover letter, highlighting your relevant skills, experiences and explaining your motivation for applying.
This role closes on 21 September 2025. Interviews will be held on Tuesday 7 October 2025 and will take place via Microsoft Teams.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Inspire mission and discipleship of children and young people
We are looking for a dynamic team player who is passionate about creating opportunities for children and young people to explore the Bible, respond to Jesus and grow in faith, and who can inspire and equip others to do the same.
Location: Home-based with travel in the Central Region – predominantly covering the area from Nottingham to Coventry.
Important things to note before you apply.
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We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
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We take Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
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Please note that we do not provide visa sponsorship arrangements so applicants will need to have the right to live and be employed in a permanent job in the UK.
Who we’re looking for
You are someone who loves variety in your work and the fact that no two days are the same. You thrive on building relationships adopting a facilitating approach, coaching, mentoring, equipping, training, and motivating others. You value a blend of face-to-face and online interactions.
You’re a connector with experience in teamwork with diverse groups of people. Your creative mindset, combined with excellent organisational skills, enables you to spot and create opportunities for impact. You love Jesus and are filled with energy and passion for sharing the gospel. You excel with people. You are a confident communicator with experience in training and empowering others. You have the qualities to be an excellent coach and mentor.
If this describes you and you would like to join an organisation with a passion for Christ, sharing the gospel, making disciples and the emerging generation, provides a competitive salary, a generous pension scheme, and other valuable benefits, then read on.
About Scripture Union
You might have heard of us before if you're one of the 1.5 million+ who have attended one of our Christian holidays or missions over the years, or maybe you're one of the 40,000+ subscribers to have used our brilliant devotionals or been stirred by our exceptional bible resources. We've been at this for a fair few years... over 150 to be precise. Over this time, we’ve remained passionate about helping children and young people develop a vibrant faith in Jesus. As our name describes, the radical power of God's word has always been central to our approach.
We still do all the great stuff with resources and holidays, but in the last few years, we have sharpened our vision with a renewed focus to help the ‘95%’ of young people (primary and secondary school age) across the UK who don’t go to church, and had opportunity to hear and respond to the good news of Jesus. We do this through equipping and resourcing the local church, training up volunteers and paid workers from local churches (we call them ‘Faith Guides’) and collaborating with local and national partners across the UK to connect with children and young people and support them on a journey of exploring faith in a way that is relevant and meaningful.
In the last few years we’ve developed a brand new approach to how we do this, it’s simple and incredibly effective, we call it Revealing Jesus, and its making a massive difference. In the last couple of years we’ve trained up nearly 600 Faith Guides across 400+ churches in England and Wales, collectively we’re seeing over 50,000 young people on a journey of exploring the christen faith and responding to an invitation to become followers of Jesus. We have 24 staff organised into four regional teams, and alongside our local and national partners, we’re playing our part in a network of organisations that seeks to reach children and young people in every context, across every town and city across England and Wales. The journey ahead is significant, and we invite you to be a part of it!
Invest in our mission, as we invest in you: Our Benefits:
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23 days holiday + bank holidays + 5 volunteering days
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Up to 12% pension contribution
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Life insurance
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Free Bible Reading Guides
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Enhanced family leave
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A supportive, faith-filled environment where your work has eternal impact
About our team
Like many jobs, you will work with lots of different teams in different contexts. With this role, you will have the benefit of being part of regionally focused team of 7 that is part of our wider movement.
The successful candidate will be a part of our Central Region team of 7 workers who between us work across a region, from Suffolk to Gloucestershire, up to Shropshire, to Lincolnshire. You’ll contribute your expertise in a variety of settings, ranging from urban and suburban and rural areas. You’ll have a brilliant time getting acquainted with this rich tapestry of local and national partners. Across the Central Region, we currently work with over 100 churches and have over 180 faith guides. We’d like to see these numbers grow significantly over the next few years.
Job description: Revealing Jesus Pioneer Scripture Union
You will work in the Central Region multiplying your impact through equipping, empowering and mobilising others in outreach work. You’ll add energy, expertise, direction, and skill to the mix. You’ll recruit, motivate, train, equip, coach and support Faith Guides; you’ll work in partnership with this group as well as leading by example, you will model excellent mission delivery to children and young people aligned with SU’s mission.
Who We're Looking For: Our Ideal Candidate
We're seeking someone who is not just good at what they do, but also deeply passionate about our mission. Here's what we envision in the right person:
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A thoughtful individual who can see the big picture and make smart decisions that genuinely impact our ministry.
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A Champion for Children and Young People: You'll bring a wealth of understanding about working with young people, be a passionate advocate for their faith journey, be excellent at delivering ministry, and be someone who can clearly articulate your vision.
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Inspirational: You'll have a natural ability to connect with people, listen deeply, ask great questions, influence discussions, gently challenge the status quo, and spark new, creative ideas within our networks.
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Self-Motivated Organised and Effective: You're someone who thrives on managing their own work, setting priorities effectively, and skilfully juggling multiple projects.
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A Team Player: You will work effectively as part of the Central Team and also teams across Regional Mission and the movement as a whole.
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Forward-Thinking: You're able to imagine and pursue ambitious, long-term goals with determination.
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Spiritually Open and Grounded: You'll be comfortable and accepting of various Christian traditions, worship styles, and expressions of faith. Crucially, you'll have a growing love and understanding of the Bible.
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Deeply Committed to Faith: You'll have a strong personal commitment to God and live as an active Christian disciple.
As with all our team members, you will also:
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Be a committed Christian who resonates with SU's mission and values, actively participating in a local church community.
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Strive for a strong understanding of the Bible, applying its teachings to your daily life and inspiring others to do the same.
Practical Skills You'll Need:
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You'll be confident and capable in using digital tools including email and Microsoft Office 365 applications (Word, Excel etc.).
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Presentation/training skills
How to Apply
If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the Job Profile, via Charity Jobs.
Closing date: 3rd October 2025
Interview date: Thursday 23rd October 2025 (reserve date Friday 24th October)
Interview location: Nottingham (TBC)
ScriptureUnion is a Christian charity that exists to see a new generation of children and young people with their own vibrant, personal faith in Jesus




The client requests no contact from agencies or media sales.
ANALYST
Salary: £35,000 - £38,000 per annum
Department: Marketing, Fundraising and Engagement
Reports to: Reporting Manager (Data, Insight & Performance)
Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)
Hours: 35 hours per week (we are open to compressed hours)
Contract type: 12 month fixed-term contract
Closing date: Thursday 2 October 2025, 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
We have an exciting opportunity for you to join us as an Analyst. We need you to help the team provide expert data analytics, reporting and insight. You'll lead your own projects and contribute to the wider team delivery of analysis projects using internal and external data across digital, marketing, supporter and operational activity to drive the optimisation and innovation of our fundraising activity and increase contribution.
What will I be doing?
Understanding stakeholder business objectives and gathering reporting and analysis requirements and documents as per the team's governance model
Leading projects to develop and provide robust, high quality and insightful KPI reports and analysis for each area of the business and ensuring that the business has the most up to date and relevant information available as part of a programme of data analysis projects
Ensuring that reports and insights are communicated to stakeholders in a way that drives impact and influence
Ensuring delivery adheres to the established business processes and that all necessary documentation and working procedures are always maintained
Developing the ability to competently use a broad range of reporting and analysis tools across multiple data sources
Investigating and reconciling data inconsistencies, ensuring that the Reporting team produce consistent results and information
Identifying opportunities and collaborating with other team members to improve the governance of reporting and analysis
Building, developing and managing relationships and share skills and learning with key stakeholders and networks to ensure the work of the department matches needs and builds capability.
What skills will I need?
Significant experience of reporting and data analysis techniques and statistics gained in an organisation or agency, ideally with complex marketing and comms landscape.
Significant experience of using Power BI, familiar with creating advanced data models, data flows and DAX language, using outputs to make actionable dashboards and insights.
Relevant experience of manipulating a broad range of data sets for reporting needs or driving out insight (i.e. SQL, R, and Python)
Advanced knowledge of MS Excel (experience in creating macros advantageous but not essential).
Experience of Google Analytics advantageous but not essential
Experience of leading and delivering projects with proven impact and demonstrating excellent project management and planning skills with ability to prioritise workload
Strategic skills (including analysis, structured thinking and logical reasoning) and strong accuracy and numeracy, with good attention to detail
Evidence of proactive behaviours, and ability to work independently, challenges own performance, invests in own development and finds innovative solutions to problems
Excellent communication and presentation skills with ability to convey expertise in a way that engages and builds their knowledge
Ability to build and maintain strong working relationships with others and work as part of a team.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.