Office manager jobs in croydon, england

Do you have a track record of producing top quality research and policy analysis? Do you have a detailed understanding of health policy and its political context? Are you motivated to help shape future work and play a key role leading research that will have significant impact at both a local and national level?

The Nuffield Trust is looking for someone capable of leading projects across a range of topics within health and care; someone who will be an energetic, inspiring presence in the team. You will have strong critical appraisal skills, with excellent written and verbal communication skills. You will have the ability to analyse policy documents, grey literature and official reports related to specific policy areas.

In this role, you will be responsible for a mix of short- and long-term projects, including in-house research and policy analysis and reactive work. You will be expected to develop and lead research projects, including leading funding bids, and you will work with a range of stakeholders, including funders and academic partners. You will have strong quantitative skills, and you may have qualitative research experience too. Expertise in workforce research is desirable but not essential.

We’d really like to meet you if you have:

• Experience of designing and leading mixed methods research
• Advanced quantitative research skills and excellent analytical and critical appraisal skills
• Detailed knowledge and understanding of health policy in the UK
• Excellent and versatile writing skills, and the ability communicate effectively to a range of audiences
• A track record of leading research and analysis aimed at influencing policy.

About us

The Nuffield Trust is an independent health think tank. We aim to improve the quality of health care and health policy in the UK by providing evidence-based research and policy analysis and informing and generating debate.

We want to help achieve a high-quality health and social care system that improves the health and care of people in the UK.

We set out to do this by:

• Improving the evidence base that leads to better care by undertaking rigorous applied research and policy analysis.
• Using our independence to provide expert commentary, analysis and scrutiny of policy and practice.
• Bringing together policy-makers, practitioners and others to develop solutions to the challenges facing the health and social care system.

Benefits

The Trust offers a competitive benefits package including a defined contribution pension scheme (with 14% employer contribution), death in service insurance, and an Employee Assistance Programme. Eligible employees also have access to a number of other benefits including interest-free travel loans, a cycle to work scheme, and enhanced carers, maternity, paternity and parental leave and pay. We operate a hybrid working policy (minimum 40-50% in-office working) and flexible start/finish times around core hours of 10am to 3pm.

Annual leave is 28 days per year. This rises to 30 days per year on completion of 5 years’ service with the Trust. All Annual leave is calculated pro rata for part time positions.

The Trust also encourages personal development and training programmes for all employees.

How to apply

To apply for the role, please download a copy of the Candidate Brief and follow the instructions on pages 10/11.

When preparing your answers to the application questions, please bear the following in mind with respect to the use of AI. The Nuffield Trust values authenticity and wants to understand your unique experiences, perspective, and personality. We acknowledge that AI can be used to refine responses, but this should not replace your own critical thinking. It is your unique insights and experiences that will make your application stand out.

Equal opportunities

The Nuffield Trust is committed to being an equal opportunities employer. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

The diversity monitoring questions in the application form are optional and will not be shared with the selection panel. The selection panel will only have access to your CV and your responses to the application questions.

Final points

Offers of employment will be conditional upon the receipt of two satisfactory references. Applicants must also have the right to work in the UK. For further information please visit the UKVI website.

Strictly no agencies.

You will be working with young adults (18-30 years old) from an asylum/refugee background. The young people you will be working with will have arrived as unaccompanied minors to the UK, will be seeking asylum or have refugee status, and will have been under 24 years old upon referral. We offer open ended psychotherapy, always working towards enabling people to move towards independence.

You will be working in a multicultural and multilingual therapeutic environment and embrace the opportunity to engage in multi-disciplinary work with our team of therapists, social workers, Art, Music, Sports, Yoga providers and education tutors. We offer open ended psychotherapy, always working towards enabling people to move towards independence.

We are looking for an experienced and customer-focused administrator to lead on the administration of the CLPE Learning Programme, which includes courses that take place both in person at the Centre and online as well as INSET training and consultancy delivered at other locations around the country. You will also be part of the Centre’s administration team to support the day-to-day running of the Centre and help us ensure that everyone who works in and visits our Centre is well looked after and has a fantastic experience. This will include providing reception cover, greeting visitors, answering phones, supporting tenants and event bookings, and providing general admin support to the team based at the Centre.

You will be based at our beautiful Grade 2 listed building in Southwark. Your usual working hours will be 2pm to 6pm to provide Centre admin cover during this time, but this role will also require occasional evening or weekend working to fulfil event commitments, and flexibility to provide cover for staff leave. Due to the nature of your duties, and fixed hours, this role is not suitable for flexible or home working.

Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy. 

This is an extremely interesting and varied job. As well as working closely with our teaching team, responding to enquiries and bookings, and arranging logistics for courses and events taking place at the Centre, you might also be supporting our librarian with a book launch, welcoming our trustees to a meeting, or looking after a famous children’s author. 

Your duties will include:

• Providing the first point of contact for all enquiries relating to courses, webinars, CPD or other events, by email and phone, as well as responding to general enquiries

• Coordinating all booking information for courses, INSET training and consultancy

• Carrying out data reconciliation and reporting using systems such as Zoom and Xero 

• Updating webpages for courses and events 

• Managing all event logistics, including joining details, invoicing, gathering feedback and on-the-day support / room set-up / catering

• Arranging travel and accommodation when necessary

• Working with the Centre Manager/s to ensure the smooth running of the building for visitors, staff and tenants

• Managing room bookings, including responding to enquiries, confirming and recording bookings and sending invoices

• Managing the Centre signing in system for guests

• Ordering supplies and supporting the wider CLPE team with ad hoc administrative tasks 

You will need good administration and organisational skills and the ability to work under pressure, as well as excellent attention to detail and customer service skills. You should also have experience of working in a customer-facing role and / or supporting schools and other education settings. An understanding of financial sales processes, including online booking processes, and competence with Microsoft Office, Teams and Zoom will be essential.

You should also be confident that you are able to manage physical aspects of the role, including setting up event rooms and moving furniture when necessary 

If you are interested in being part of our team and taking on this key role, we’d love to hear from you. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.

Closing date: Thursday 28 August 2025  

Are you passionate about using digital learning to help people equip themselves with knowledge and skills to face the challenges of poverty and injustice?

An exciting opportunity has arisen to join Tearfund's Communication for Development team as a Digital Learning Producer.

Our team supports a global community of learners who are building the learning, skills and experience they need to respond to poverty and injustice. Through accessible, multilingual online courses, we aim to help Tearfund staff, local partners and wider audiences equip themselves to bring about lasting change in their communities. As Digital Learning Producer, you will play a key role in developing and maintaining this growing learning platform.

You will be responsible for the day-to-day administration of our Learning Management System, ensuring that course pages are clear, accessible and functioning smoothly. You will also support the full course development process by helping to design, build and update digital learning courses in collaboration with colleagues across the organisation. This includes supporting the creation of interactive learning activities, localising content for different regions, and coordinating translations into our core languages.

You will be comfortable writing and editing digital materials for learning content, course pages and learner communications. You will also enjoy improving user experience, drawing on learner feedback to help shape future content and delivery.

All applicants must be committed to Tearfund's Christian beliefs. The recruitment process will include specific checks related to safeguarding issues. 

If you are passionate about digital learning and committed to using your skills to serve communities around the world, we would love to hear from you.

Role location: This role can be based in any country where Tearfund is registered and legally allowed to employ staff.  Split between a country office and your home in agreement with your line manager.

Please note: This is a full time contract, salary will be market related and based on location.

The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Location:  Hybrid working between the Aldgate, London office and home

Trusts Officer

 

A great opportunity has risen for a Trusts Officer to support our ambitious 5-year strategy by building relationships with Trusts + Foundations, engaging new supporters with our cause and ensuring existing supporters receive first-class stewardship.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will take ownership of your own portfolio of Trusts + Foundations with the capacity to donate up to £10k, leading on all stages of the cultivation cycle from prospect identification to stewardship to retain existing supporters and generate new business. Proactive and tenacious, you will enjoy building relationships with funders via phone and email, using this insight to craft compelling and inspiring proposals and update reports which match funder interests.

You will have excellent written and verbal communication skills, a keen eye for detail, and be comfortable working in a fast-paced environment. You will be organised, creative, and able to manage competing deadlines across a varied portfolio. You will have robust IT skills, with experience of using a CRM system to update and maintain accurate donor records.

There is significant scope to make your mark on this role, working both independently and in close collaboration with colleagues across the organisation to drive income across our research, services and policy work and develop your own relationship management and grant management skills.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

We will review applications continuously as they are received and reserve the right to appoint a suitable candidate prior to the stated closing date.

Location:  Hybrid working between the Aldgate, London office and home.

Salary:  £32,000 to £36,000 per annum

Contract: Permanent

Closing date: 11.59pm Monday 18 August 2025

Protect, the UK’s leading whistleblowing charity, is looking for an exceptional public-spirited Policy & Advocacy Officer, who will lead our anti-corruption work. The role is currently funded by the Joffe Charitable Trust. The role is 3 days (22.5hours) per week; can be spread over 3-5 days.  

The role is London based with hybrid and remote working options & occasional travel to Westminster. 

The role will entail proactively looking for advocacy opportunities and working with the Policy Team in Protect to progress important public policies, which further the protection of whistleblowers, support safe speaking up and tackle corruption in the UK. 

For 30 years we have provided legal advice to whistleblowers, campaigned for better legal protection for whistleblowing and supported organisations to create effective whistleblowing systems. With the Serious Fraud Office (SFO) turning their focus to whistleblowing, there could not be a more exciting time to join the anti-corruption fight.

We are looking for someone who is self-motivated, ambitious and a team player. The ideal candidate is a great communicator, with exceptional networking and stakeholder engagement skills. Those applying should have a degree in a relevant subject and work experience in a relevant field. Past or present experience working in Government, Parliament or for a regulator is highly desirable. 

Protect offers a range of benefits to those that work for the charity including 30 days (pro rata) annual leave, a sabbatical scheme after 5 years service, and enhanced maternity/paternity/adoption/shared parental leave. 

We are looking for a dynamic and people-focussed Finance Coordinator to take our organisation to the next phase: this is a fantastic opportunity to have a real impact at a fast-growing organisation. We have recently upgraded our finance systems to Xero and updated our processes: we now want to build on this success. The Finance Coordinator will prepare financial reports for the board and ensure compliance with financial regulations. They will work with our bookkeeper to ensure excellent day-to-day financial management. They will collaborate with our Project Leads, supporting them to set and manage budgets, report quarterly to the board, and ensure all project income and expenditure is recorded accurately in Xero. They will also use produce cashflow forecasts and scenarios using the Xero integration with Syft that Selce has implemented. They will also play a role in HR processes reviewing timesheets monthly and ensuring contracts are amended as staff roles evolve. This role is crucial in supporting the financial health and sustainability of our organisation.

Responsibilities:

Financial Reporting:

· Review financial data and prepare monthly and quarterly financial reports.

· Present financial reports with variance analysis and commentary for the board.

· Support with the preparation of annual accounts, working with Selce’s nominated accountants and the Board.

· Respond to any queries from Selce’s nominated accountants or from the Board.

· Maintain accurate cash flow forecasts for all areas of the business.

· Monitor and report on financial performance against budgets.

Financial Record Keeping:

· Work with and manage our book-keeper,

· Respond to queries from the book-keeper about how best to enter transactions

· Help the book-keeper to implement excellent record-keeping

· Ensure financial records are accurate and up-to-date.

· Ensure invoices, payments, and receipts are processed

· Ensure Accounts Payable & Accounts Receivable are managed

· Manage grants correctly allocating eligible costs against grants and supporting Project Leads to report to grant givers in accordance with terms of grant

· Manage the monthly Payroll process

Compliance and Risk Management:

· Understand and adhere to financial regulations and legislation

· Establish and maintain financial policies, controls, and procedures for Selce

· Seek out methods for minimising financial risk to Selce

· Stay up to date with technological advances and accounting software to be used for financial purposes

· Review VAT and file VAT returns

· Manage interest payments to shareholders in accordance with our rules

Support Functions:

· Assist in the development and implementation of financial policies and procedures.

· Provide financial support and advice and training to Project Leads ensuring compliance with financial regulation and our financial policies.

· Support the CEO and the Board in various financial tasks and projects.

· Track Selce’s financial performance and identify areas for potential improvement making best use of functionality within Xero or Syft for improved efficiency or effectiveness.

Skills & Experience:

Essential:

·Qualified Accountant: ACCA/ACA/CIMA or AAT level 4 part-qualified (who is working toward level 4 qualification)

· At least 2 years’ experience of working in a finance role

· Solid knowledge of financial and accounting procedures.

· Experience using financial software in particular Xero and Syft (or similar).

· Experience of using MS Excel including Pivot Tables & VLOOKUP

· Strong organisational and time-management skills

· Strong communication and interpersonal skills

· Ability to challenge and influence stakeholders

Desirable:

· Experience in the renewable energy sector.

· Experience with community-financed projects and community shares.

· Experience in a cooperative or member-led organization.

· Experience of Charities SORP (FRS 102)

The need for what we do has never been greater – churches, charities and ministries are losing valuable time to increasingly complex legal and financial compliance. The opportunities for mission and ministry have never been greater, but those called to this important work are under financed, under resourced and in some cases burning out. For all Christians, called to live and give generously, the pressures of modern life and confusion over how to give well, is restricting an abundant outpouring of generosity.

We’re investing in technology to grow our payroll services, and part of your role will be to help us transition onto the new payroll software smoothly and effectively. At the same time, we are developing other aspects of our consultancy offering and around 40% of your role will be to provide support and cover for these services to the treasurers and trustees of our clients.

As Administrator, your role will support the work of our highly acclaimed teams serving our church and charity partners, specifically providing our payroll and consultancy services. Our professional services at Stewardship are in great demand and we are looking to build on the support we provide to UK churches and Christian charities. You will work alongside our award-winning Payroll Bureau team and our Consultancy Helpline with responsibility for building relationships with and serving a distinct group of churches and Christian charities.

This is a 12 month fixed term contract.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

The International Institute for Environment and Development (IIED) is exclusive partnering with Robertson Bell in their search for a Head of Financial Planning & Analysis to join their evolving team on a permanent basis, in this newly created role.

The Head of Financial Planning & Analysis (FP&A) is a key senior member of the finance team and will help shape the strategic management and direction of the team. They will support the Director of Finance and Operations, Senior Leadership Team, Trustees and budget holders to understand and interpret IIED’s finances and play a key role in the long term strategic financial planning process.

The organisation:

IIED is a global research organisation dedicated to sustainable development, connecting local needs with global challenges. They operate on six continents, advocating for the world's most vulnerable communities to influence decisions that impact them. Based in London and Edinburgh, with 200 staff and associates worldwide, IIED has led sustainable development policy for over 50 years.

Their new manifesto launched in May 2024, aims to address the complex interconnectivity of today's global issues with innovative, collaborative approaches. Recognising the limitations of traditional project planning in a rapidly changing world, IIED is shifting towards forming dynamic, diverse alliances to tackle systemic issues, focusing on justice and decolonisation, and creating significant, scalable impacts through collaborative, adaptive efforts.

The key duties of the Head of Financial Planning & Analysis are as follows:

• Lead on strategic financial reporting to provide a clear picture of the organization’s short- and long-term financial position
• Manage the design and build of financial models to support strategic planning, project impact assessment, and forecasting
• Lead the annual budgeting process, working closely with department heads to develop realistic forecasts and budget plans
• Develop and maintain financial models to project future financial performance
• Lead the finance business partnering function, providing support and guidance to budget holders and key stakeholders
• Ensure monthly management accounts are produced and shared with stakeholders
• Financial evaluation of project proposals to support management decision-making
• Manage and mentor the FP&A Team, providing guidance, training, and support to foster professional growth and development
• Work closely with project managers and budget holders, ensuring projects are financially sustainable and aligned with donor requirements
• Collaborate with operational teams, including HR, IT, and Procurement, to integrate financial planning with operational strategies

The successful candidate will have:

• Qualified with a recognised professional body, or be able to prove they are qualified by experience
• Experience in charity financial planning, budgeting and cost recovery model in a complex organisation
• Substantial relevant finance management experience in the not-for-profit sector
• Experience in mapping and analysing processes and identifying and implementing process improvement
• Excellent communication skills and be able to influence at all levels within the organisation
• Ability to manage, support and develop diverse teams to work effectively together and with the rest of the organisation
• Ideally, experience of accounting within a grant receiving organisation

This role is offered on a hybrid working basis, with only occasional travel required, just a few times per month, to either the London or Edinburgh office for key meetings.

Applications are open until Sunday 24^th August, with first stage interviews due to take place the week commencing 1^st September, but CVs will be under continuous review before then, so do not delay in applying – submit your CV via Robertson Bell today to make sure you don’t miss out!

Information Security Officer
Hybrid – Home & London | Permanent | Circa £60,000 | 35 hrs/week (flexible)

A rare and brilliant opportunity to join this international development children’s charity, as their new Information Security Manager. You'll be the expert, working closely with the Chief Information Officer and other senior leaders to embed security practices across systems, suppliers, and staff. You’ll be joining a small but impactful Technology team where the culture is collaborative and down-to-earth. You’ll have the autonomy to get stuck in, alongside the backing to develop professionally, whether that’s through security qualifications or broader leadership skills.

What you will be doing
As Information Security Manager, you’ll lead the implementation of the organisation’s cyber security plans.

• Act as subject matter expert on information security across the organisation
• Ensure compliance with standards like Cyber Essentials Plus and CIS.
• Oversee third-party security providers and outsourced ICT services.
• Manage incident response planning, investigations, and reporting.
• Deliver engaging training to build a strong security culture.
• Collaborate with Legal and Data Protection teams to ensure GDPR compliance.
• Stay ahead of evolving threats and technologies to drive continuous improvement.
• Opportunity to influence at board level without people management responsibilities

 
What we are looking for
What matters most is your hands-on experience navigating real-world security challenges and your ability to see both the technical and human side of data protection.
You should have:

• Proven experience in ICT security management and incident response (CIS and Cyber Essential Plus).
• Strong technical knowledge of Microsoft 365, Azure, and cloud security.
• Familiarity with frameworks like ISO 27001, NIST, and CIS.
• Excellent communication skills and a pragmatic, risk-based mindset.
• Relevant certifications (e.g. AZ-500, CISSP, CISM, CCSP) are highly desirable.

This role offers hyrbid working (1-2 days/week in office) as well as open discussion around different working patterns i.e 9-day fortnight and varied start/finish times. The organisation values professional development and had a learning & development fund for certifications and career growth. A strong emphasis on wellbeing and work-life balance within a supportive, inclusive culture that welcomes applicants from all backgrounds.

To apply, please submit your up-to-date CV by the 7th of August 2025 at 5.00 PM. Cover letters are not required. 

Please note, only successful applicants will be contacted with further information.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Location: Home based, UK
Job type: Full time
Salary: Salary Plan, 39,500.00 GBP Annual
End Date: September 8, 2025 (30 days left to apply)
 
We're seeking an enthusiastic Education Coordinator to help shape the future of chemistry education.
 
With a focus on Northern Ireland, you'll lead regional initiatives, tailoring them to local needs and supporting teachers through workshops and online sessions. You'll build strong partnerships with local education authorities, schools, and teacher networks, and collaborate with national organisations to advance our education policy across the UK and Ireland. You’ll monitor educational developments, contribute to policy-influencing documents, and share our views with policy makers and other stakeholders.
 
This role will require extensive travel throughout Northern Ireland and the Republic of Ireland, including attending and running events for teachers and student teachers, working with members, and meeting key education contacts. Expect to travel about twice a week, depending on the academic timetable, and occasionally work weekends and non-core hours.
 
Responsibilities:
 
Regional engagement and delivery: Lead the project management and delivery of education initiatives tailored to the needs of the local education community, aligned with our strategy. This includes understanding teacher needs, delivering direct support (e.g, workshops, online sessions), advising on the use of our resources, and commissioning internal support to enhance the impact of our services.
 
Local curriculum expertise and relevance: Champion and advise on local curricula to ensure our education programmes remain relevant and impactful for all teachers across the UK and Ireland. This includes providing guidance and advice to colleagues and partners on best practices for local curricula.
 
Partnership and stakeholder engagement:

• Develop and maintain successful partnerships and relationships with organisations and education stakeholders in the region (including local education authorities, schools, and teacher networks) to support the effective delivery of our programmes and initiatives. This also includes engaging with local members to act as advocates for chemistry and showcase best practice in school engagement activities.
• Build and maintain strategic links and collaborations with national organisations, government agencies, sister societies, and other policy influencers to inform the development and advancement of our education policy and resources.
 
Contribution to education policy and intelligence: Contribute to our education policy activities by monitoring educational developments, compiling and analysing relevant information, and drafting policy-influencing documents such as consultation responses and position statements. 
 
What we are looking for:

• A degree in science, preferably in the chemical sciences, or an equivalent qualification, together with evidence of working with schools, ideally with a teaching qualification.
• An understanding of school level, further and higher education and a breadth of knowledge of the education systems in the UK and Ireland together with a deep knowledge of the local curricula.
• Experience of stakeholder relationship management and an understanding of customer requirements, including those of: school teachers; FE teachers, HE academics and support staff; careers advisors; employers; governments and its agencies, and non-government bodies.
• Excellent written and verbal communication skills, including a proven ability to write effectively for different audiences and deliver clear and engaging presentations both online and in-person.
• Good project management and team working skills and experience, with the ability to work independently.
 
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. This role is home-based with the expectation that you will attend the office as needed for your role. If you need flexible working arrangements, please outline this in your application.
 
If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and as a cover letter (in no more than 500 words) telling us about your relevant knowledge, skills and competencies and why you are applying for this role.
 
About the RSC
 
An organisation with a heritage that spans over 175 years, the RSC has an ambitious international vision for the future. Around the world, we invest in the education of future generations of scientists. We raise and maintain standards. We partner with industry and academia, promoting collaboration and innovation. We advise governments on policy, and we promote the talent, information and ideas that lead to great advances in science.
 
We provide advice, resources, and practical support to learners and educators in schools, colleges, and universities around the world. In the UK, we are the largest non-governmental funder of chemistry education and we influence government policy to ensure that opportunities to develop skills meet the unique needs of chemistry
 
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
 
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
 
As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
 
You may also have experience in the following: Chemistry Teacher, Science Teacher, Science Teaching Assistant, Chemistry Lecturer, Science Lecturer, Chemistry Academic, Science Academic, STEM Teacher, STEM Coordinator, Education Advisor, Education Coordinator, Teacher Training, Community Development
 
REF-223125

Community Fundraiser- East
c. £31,950 per annum
Full Time, Permanent, Home based. Required to travel, including visits to Fleet (Head Office) & to Regional Team meetings as required

The Talent Set is thrilled to partner with a leading national health charity as they recruit for a Community Fundraiser to cover the East region. This is a fantastic opportunity to join an award-winning organisation committed to driving change for those affected by serious health conditions. You’ll engage with individuals, community groups, regional corporates, and volunteers, boosting fundraising through strong stewardship and creative campaigns such as themed bake sales and sponsored walks. With your energy, creativity, and ability to build lasting relationships, you'll play a vital role in expanding grassroots support and raising essential funds to help accelerate progress towards life-changing outcomes.

Key Responsibilities:

• Develop and implement a regional community fundraising strategy, aligning with the charity’s wider objectives.
• Meet and exceed fundraising KPIs and contribute to overall annual income targets.
• Recruit, build, and maintain relationships with supporters, volunteers, and community groups to drive participation and fundraising.
• Recruiting, train, and manage a network of regional volunteers to support fundraising activities.
• Work with internal teams to identify and maximise regional fundraising opportunities.
• Use CRM systems to track supporter engagement and tailor stewardship strategies based on data insights.

Person Specification:

• Demonstrated success in a community, corporate, or events fundraising role, with a track record of achieving income targets.
• Skilled in recruiting, supporting, and engaging supporters in fundraising activities and initiatives.
• Ability to develop and deliver effective community fundraising strategies, identifying opportunities to maximise engagement and income.
• Confident and persuasive communicator, adept at building relationships with a wide range of stakeholders, including individuals, groups, and corporate partners.
• Able to manage multiple priorities, work independently, and adapt to a fast-paced environment while maintaining high attention to detail.
• Comfortable using CRM systems, Microsoft Office, and digital fundraising platforms, with the ability to analyse data to inform fundraising strategies.

What’s on Offer:

• Be part of a passionate, collaborative team working towards a vital mission. Home-based role with the flexibility to manage your own schedule, plus regular opportunities to connect with colleagues.
• Generous annual leave, enhanced sick pay, and a focus on employee wellbeing, including access to mental health support.
• Ongoing training and career development opportunities to help you grow within the charity sector.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Job Purpose

To lead on the planning, delivery, optimisation and performance reporting of insight-led, multi-channel marketing campaigns that support acquisition, engagement and retention objectives across HACT’s products and services portfolio. The role is central to ensuring our marketing activity is targeted, measurable, and delivers clear value for our organisation and stakeholders.

Role Description

We are looking for a confident, motivated and results-driven marketing professional with a strong background in multi-channel campaign development and communications who is keen to work for a purpose-driven organisation. This role is ideal for someone who thrives in a fast-paced environment, loves creating high-performing campaigns and wants to make a tangible difference through their work.

You will be responsible for planning, executing and evaluating targeted, insight-driven marketing campaigns that drive awareness, engagement and lead generation across a wide range of HACT’s projects, services and propositions. You’ll work closely with the Head of Marketing and teams across the organisation to bring our brand, offers and showcase the impact we create to all our audiences.

With hands-on responsibility for our developing and delivering campaigns utisiling the CRM and omni platforms, you will lead campaign planning and performance reporting, ensuring our messaging is always on-brand, relevant and effective. This role offers a fantastic opportunity to take real ownership and innovate within a small, high-impact team.

Responsibilities

• Design, deliver and evaluate high-impact marketing campaigns across all channels to promote HACT’s services, projects and charitable purpose.
• Apply audience segmentation, personalisation and targeting strategies to ensure effective communication with varied customer groups.
• Create and manage content for campaign assets, including landing pages, emails, blogs, social media and event materials.
• Deliver campaigns using digital tools such as Email management suite,Buffer, Google Analytics, and CMS platforms and optimise through data-driven insights.
• Lead the use of the CRM to support audience segmentation, campaign management and reporting across the customer lifecycle.
• Develop KPIs for campaigns and lead on performance tracking, reporting and continuous improvement.
• Manage the HACT website, ensuring content is current, accurate, SEO-optimised and designed to convert.
• Deliver engaging, timely and strategic social media activity across all key channels.
• Oversee and deliver email marketing campaigns with targeted content and personalisation to maximise engagement.
• Coordinate online and face-to-face events from a marketing and communications perspective to ensure strong attendance and experience.
• Support PR, media and thought leadership activity to increase brand reach and reinforce HACT’s sector voice.
• Build effective working relationships across teams and stakeholders to develop marketing briefs, assets and cross-channel campaign plans.
• Continuously review and evolve marketing and campaign processes to increase impact, relevance and return on investment.

Required Skills

• Proven experience of planning, delivering and reporting on end-to-end marketing campaigns.
• Strong working knowledge of digital marketing platforms, CRM tools and campaign reporting
• Experience applying segmentation, targeting and personalisation to improve campaign outcomes.
• Confident content creation and copywriting skills across web, email, social and print formats.
• Excellent organisational and time-management skills with the ability to prioritise effectively and work flexibly.
• A proactive, collaborative, and resilient mindset, able to manage a varied and fast-paced workload.
• Strong analytical skills and ability to translate campaign data into actionable insights and recommendations.

Job Accountabilities

This role will be directly accountable for:

• Marketing campaign planning and delivery across all HACT product and service areas.
• CRM-led customer communications and audience engagement journeys.
• Performance marketing KPIs and campaign impact reporting.
• Content creation for digital campaigns, websites and social channels.
• Event marketing and promotion planning and execution.
• Supporting broader communications activity including PR, media and stakeholder engagement.
• Ensuring HACT’s brand and tone of voice are consistently applied across all marketing outputs.

Application deadline August 22nd.

Role Purpose:

The Circle is an alternative to A&E for young people and children who are finding it hard to cope with their mental health, when medical intervention might not be necessary. We provide one-off in the moment support, and we are open every day of the year with no waiting list.

Mental health advisors are part of the core team, supporting children and young people aged 5-18 and their families every day. You are expected to work within HFEH Mind’s policies and procedures, and adhere to our code of conduct/values.

This role will suit those that have worked with vulnerable children in the past, including, but not limited to, support workers, CAMHS workers and mental health workers. We work within a diverse borough, and look to reflect this in our team.

Job Summary:

The mental health advisor role is a key part of the delivery of the Circle, working on the frontline to support young people and their families who are finding it hard to cope. They will conduct hour long, one-off sessions with children and young people aged 5-18, providing: safety planning, coping mechanisms, psychoeducation, and signposting, and supporting in de-escalation. This will be delivered with a non-judgemental and empathetic approach.

As a mental health advisor, you will need to be ready to respond in the moment to presenting (often unknown) concerns. You will have to dynamically risk assess situations, and be confident in raising concerns when necessary.

Key Responsibilities:

Service Delivery:

• Work as part of a team to provide support to service users and their families.
• Work within the Circle framework, and follow all HFEH Mind’s policies and procedures.
• Develop an understanding of the local area, and other services, to effectively signpost to.
• To deal with all safeguarding concerns in line with HFEH Mind’s safeguarding children policy.
• Take pride in the working environment, keeping it clean and tidy, and reporting any Health and Safety concerns appropriately.
• To utilise skills flexibly and effectively so that support can be tailored in a creative way.

Service Accountability:

• Maintain accurate, clear and concise records of all interactions with children, young people, parents/carers and professionals.
• Attend and engage in mandatory training, as directed by HFEH Mind.
• Ensure all support provided has an inclusive values base, which recognises and respects differences.
• To work collaboratively with all other partners and professionals, and represent HFEH Mind in a positive light.
• Ensure that all support provided  has an inclusive values base which recognises and respects difference and diversity.

Other:

• To attend and engage constructively in 1-1 supervision, team meetings and group reflective practice, where applicable.
• Carry out any additional tasks as required by the Circle or Children and Young People’s Services in consultation with your manager.

Person Specification

Essential

• A minimum of two years’ experience supporting vulnerable children and/or young people in a paid or voluntary capacity, or equivalent.
• An ability to form supportive relationships with families, and tailor support to individual need.
• A child-centred approach to work.
• Working knowledge of child and adult safeguarding
• Organisational skills and excellent time management.
• Ability to communicate clearly both verbally and in writing, to a wide range of audiences.
• Ability to organise and prioritise workload.
• Ability to work flexibly according to the needs of the service, whilst managing your own self-care.
• An openness to your approach to colleagues, managers and in 1:1s and reflective practice sessions.
• Experience of using Microsoft Office package.
• Working understanding of General Data Protection Regulations (GDPR).
• Demonstrable knowledge and understanding of equality and diversity issues and the ability to integrate into your work.

Desirable

• Experience of working with CYPs presenting with complex needs, and/or who are neurodiverse.
• Experience in managing relationships with professionals (e.g. schools, education psychologists, early help teams), commissioners and other stakeholders.
• Experience in co-producing activities and campaigns with young people.
• Experience of working within a multi- disciplinary team.
• Experience of supporting young people experiencing episodes of heightened stress/distress.
• Excellent communication and listening skills with the ability to tailor messages to a variety of audiences.

 

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve.

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