Office manager jobs in crystal palace, greater london

The country’s leading transport charity, Campaign for Better Transport has worked for more than 50 years to improve transport, tackle climate change and create a more inclusive society. We are looking to appoint a highly motivated and experienced Supporter Engagement Manager to join our dedicated income generation team on a 12-month, fixed-term contract.

The Supporter Engagement Manager will lead the acquisition, retention and development of individual donors through our multi-channel campaigns, ensuring growth in our donor base and engagement with our supporters. You will use data insights to optimise fundraising strategies and enhance the supporter experience.

The successful candidate will have a minimum of two years’ experience in direct marketing and individual giving, with strong copywriting, budgeting and project management skills, and proficiency in CRM systems and data analytics. They will have a good working knowledge of GDPR and IoF Codes of Practice.

Key responsibilities include:

• Planning, managing and executing the delivery of the Supporter Engagement Programme, including supporter acquisition, retention and uplift through all on- and offline direct marketing channels
• Leading fundraising initiatives such as seasonal appeals, matched funding and legacy giving
• Maintaining all supporter records on the database

This is flexible working position, with at least two days per week spent in our London office.

Job Title: Marketing Manager

Location: Remote

Hours: 35 hours per week
Salary: £45,000

Contract: Permanent

Interviews will be held on 27th May via Teams

What we are looking for:

A skilled marketing professional to join our team and help us improve our brand awareness and reach our target audiences. We’re a charity that delivers services locally but has a national impact and this role will help us grow our reach nationally while supporting the wider team in connecting with our audiences at a more local level.

We’re looking for someone who can put strategy into action and, importantly, track performance. You’ll have experience in line management or have led a similar-sized marketing team, so you’re comfortable providing support and guidance to develop people and help them achieve their KPIs. As a small team, you’ll be comfortable being hands-on and able to deliver impact with limited resources.

You’ll take the lead on developing concepts for campaigns to achieve our goals and support your team to deliver projects that optimise and improve our channels. As a creative thinker, you’ll know what makes compelling content. As you keep up with marketing trends and use data insights, you’ll know when to shift strategy to drive channel performance. You’ll be responsible for our estate of digital assets and you’ll manage the day-to-day relationship with our digital agency. You’ll work with them to ensure we’re making the most of our Google Ad grant and that our website is optimised.

Passionate about accessibility you’ll use your marketing skills to co-produce campaigns and content with our lived experienced experts that help encourage people to join our services, work in our teams and advocate for the rights of the people we support.

Key Purpose of the Role:

To develop and lead marketing strategies and plans to support our organisational aims

Essential Criteria

To thrive in this role, you must have:

• Previous experience in a marketing role
• Line management experience where you’ve supported someone to meet objectives and KPIs
• Adept at using data and insights to devise effective strategies
• Experience of delivering marketing, digital and communications campaigns
• Experience of delivering against and reporting on KPIs
• Demonstrable experience of SEO, PPC, social media and email marketing
• Strong knowledge of GA4
• Proven track record in utilising paid channels, including Google and Meta Ads
• Excellent interpersonal skills with the ability to manage the needs of both internal and external stakeholders
• Experience of managing multiple projects whilst still meeting deadlines
• Excellent problem-solving skills with the ability to develop creative solutions with limited resources
• A flexible approach to working and a willingness to support colleagues across the organisation
• Alignment with United Response’s values and a commitment to delivering our vision and mission

Desirable

• Experience of working in a marketing or communications role in social care
• Experience of the management and development of brand strategy
• Experience leading and coaching a similar sized team

Benefits

At United Response, we recognise and reward your contribution with:

• Annual Leave: 25 days of paid leave plus 8 bank holidays (pro-rated for part-time roles).
• Career Development: Fully funded training and recognised qualifications.
• Financial Security: Pension and life assurance benefits, alongside enhanced maternity and paternity pay.
• Wellbeing Support: Free access to occupational health, physiotherapy, and counselling services.
• Recognition Programs: Celebrate achievements through our UR Stars Recognition Scheme.
• Discounts: Savings at over 3,500 retailers via our online shopping platform.
• Travel Support: Season ticket loans for commuting.
• Referral Incentives: Rewards for introducing friends to our team.

About Us

United Response is a leading national charity, passionate about empowering individuals to lead fulfilling lives. We are committed to promoting independence, inclusivity, and equality for all, breaking barriers to ensure everyone can live, work, and socialise in their communities.
Our core values Creativity, Strength, Honesty, Responsiveness, and Unity drive everything we do.

Equal Opportunity Employer

As a Disability Confident Leader, United Response is committed to creating an inclusive recruitment process. We guarantee interviews for disabled applicants who meet the minimum criteria. 

With over 300 volunteers at Crimestoppers, this important role is crucial in ensuring the smooth operation of the volunteer programme.

We're looking for someone to support with:

• Volunteer Recruitment and Onboarding
• Volunteer Data Management​
• Vounteer Support and Retention
• Event Coordination
• Volunteer Communications

We're hoping that you'll have:

Experience:

• Proven experience in an administrative role, ideally within a volunteer or community-based environment.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
•  Excellent attention to detail, particularly when maintaining records and databases.

Skills:

• Strong interpersonal and communication skills, with the ability to engage effectively with volunteers, staff, and external stakeholders.
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systems.

Attributes:

• A collaborative, solutions-focused approach to work.
• Strong organisational and time-management skills.
• A proactive and flexible attitude to work, with a willingness to learn and adapt to new challenges.

You'll find out more information in the job pack, along with details of how to apply.

About Us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.

Job Purpose:

The full-time Fundraising Manager, Major Gifts will play a critical role in advancing the mission of WAGGGS by managing and cultivating relationships with existing and prospective major donors. This position focuses on relationship cultivation and stewardship with the aim of increasing donor engagement and funds raised. The ideal candidate will be a donor-focused, enthusiastic, and results-driven professional with a passion for empowering girls and young women globally.

About You:

You will have experience managing and cultivating relationships with existing and prospective major donors. You will be focused on increasing donor engagement and funds raised. You will be a donor-focused, enthusiastic, and results-driven professional with a passion for empowering girls and young women globally.

Key Responsibilities:

1. New Donor Cultivation

2. Existing Donor Relationship Management

3. Stewardship and Reporting

4. Collaboration and Communication

5. Data Management

Applicants must have right to live and work in the UK and a minimum of 2 years experience working with High Net Worth Individuals.

Please note that applications without CV and Cover letter will not be considered for this role. A 2 page cover letter explaining your experience working with High Net Worth Individuals is mandatory.

Please refer to the attached Job Description for a detailed information about the role.

Heard is a multi-award-winning charity working at the intersection of storytelling and social justice. For over 15 years, we’ve inspired content and communication that shift public perspectives and drive real-world change on issues such as climate change, migration, trans rights, and more. Our work supports people to create compelling narratives that move hearts, change minds, and spark action.

We’re looking for a passionate and creative programme manager with TV experience to join our Climate team and lead the television strand of our Climate Stories That Work programme.

As programme manager, you’ll work closely with broadcasters, production companies, writers, and creatives to spark climate stories that resonate with audiences and inspire action.

You don’t need to be a climate expert. What matters most is that you understand how great TV gets made and that you're motivated to help translate climate and sustainability themes into narratives that people genuinely want to watch.

You’ll oversee the TV-focused work of the climate programme from concept to delivery. That includes shaping strategy, running story consultations, developing creative decks, facilitating workshops, and building partnerships that bring impact both on-screen and behind the scenes. You'll also play a key role in connecting climate issues with entertainment, working alongside campaigners, public figures, and cultural influencers to develop meaningful, relatable stories.

You’ll be supported by the senior programme manager, programme coordinator, and a network of consultants to ensure smooth delivery. You’ll also contribute your insights and experience to the executive team, helping guide the future direction of the programme.

At Heard, you’ll be part of a forward-thinking, creative, and supportive team. If this sounds like a fit for you, apply now!
 

OVERVIEW

Job Type: Fixed term contract (until 29 May 2026 with possibility of extension)
Working: Full time (35 hours per week, not including breaks)
We’re ideally looking for someone full-time, but we’re open to part-time or flexible options for the
right candidate.
Reporting to: Senior Programme Manager
Based at: Heard, The Green House, 244-254 Cambridge Heath Road, London, E2 9DA. Hybrid -- Staff are able to work from home for part of their week, and are required to be in the office for 2 days a week as we think it is important to stay connected as a team.
Salary: £36,720 pro rata
Staff benefits: 7.5% pension contribution and salary sacrifice scheme, 30 days holiday (pro-rata) plus bank
holidays, mentoring scheme, annual training budget, and hybrid working.

See job description for full details.

We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.

By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Senior Philanthropy Manager to join our Fundraising team.

Title: Senior Philanthropy Manager

Salary: £48,000 per annum

Contract: Permanent

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London

Job Summary

The Senior Philanthropy Manager will play a key role in advancing Anthony Nolan’s mission by managing major gift fundraising efforts. This role is responsible for cultivating and stewarding relationships with HNWIs, and key stakeholders. The Senior Philanthropy Manager will develop and implement tailored fundraising strategies, collaborate with senior leadership to identify opportunities. The successful candidate will have exceptional strategic thinking and relationship building skills to maximise philanthropic support and drive long-term impact.
 

What’s in it for you?

• A competitive salary
• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
• A stimulating work environment full of opportunities to learn and develop
• Life Assurance of four times annual salary
• Travel season ticket loan, Cycle to work Scheme
• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description attached to this advert or hyperlinked at the bottom of the advert on our website. You can read more about what to expect on the Our recruitment process page.

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. 

All applicants must be able to demonstrate the right to work in the UK.

Our Adventure Playground Manager plays an integral role within our Children, Young People and Families team, supporting our Head of Service to create inspiring, high quality and child focused youth and play services. The work of the Children, Young People and Families team is diverse, and service includes after-school and weekend adventure play, school play sessions, mentoring, holiday activities and youth leadership programmes.

Tulse Hill Adventure Playground is at the centre of our Children, Young People and Families service, and you will have solid experience working in an Adventure Playground, or similar outdoor setting, as you will hold managerial responsibility of the site and resources ensuring that the environment meets the needs of all the children who use it and to enable children to obtain the full benefit of the playground and its facilities.

As a strong and inspiring manager you will lead a team of play practitioners to deliver a range of dynamic, exciting, and meaningful services, ensuring the children who need them most are supported to play, develop, and thrive. You will take both an ambitious, organised, yet hands on approach to your management of the service - we are a small but dynamic team and truly believe services are best when all are involved, from management to practitioners. You will bring enthusiasm and passion to ensure an exceptional service for the children and young people we work with.

You will champion the role that adventure play services play in supporting children and young people to thrive and be an advocate for partnership working, building relationships with parents, schools and other local organisations, to maximise use of the Adventure Playground and the range of services we provide. A strong understanding of how the service sits within the wider work of the organisation and building strong relationships internally and externally is essential to the role.

You will be joining the organisation at a very exciting time as we are just about to undertake a large scale rebuild of the outdoor adventure play structures which will be completed this summer - creating a new and exciting environment for children and young people to play. This will include a range of challenging play structures, a wildlife garden, growing area and outdoor kitchen, along with a small animal enclosure.

Employee Benefits
• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year
after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

Centre for Mental Health is an established independent mental health research charity which for forty years has taken the lead in challenging policies, systems and society, so that everyone can have better mental health.

You will lead a team developing mental health research, economic analysis and policy ideas, as we equip services and decision makers to meet people’s needs and reduce mental health disparities.

Join us in our work driving forward sustainable policy change, tackling inequalities and working tirelessly for social justice and good mental health for all.

Term: Two-year fixed term contract, with potential to extend.

Hours: 1.0 FTE, 37.5 hours per week with the opportunity for flexible working hours. 

Salary: £38,000 - £40,000 

Location: Hybrid; minimum two days per week in the London office. 

Department: Fundraising

Reporting to: Head of Events and Engagement

Responsible For: N/A

About the role

We are seeking a detail-oriented Events and Stewardship Manager, to manage the planning, delivery  and evaluation of high impact  events and stewardship initiatives that engage and inspire prospects, donors and our partners: 

• Events: Taking a proactive approach to project management, this role will have responsibility for delivering a range of events across our global event portfolio. These events underpin Mission 44’s fundraising goals, especially for HNWI and corporate audiences. 

• Stewardship: As part of the fundraising team, the post-holder will deliver exceptional support and experiences for our current donors including production of impact-focused reports,  personalised communications and moments that build community for Mission 44’s growing donor base. 

It is expected the role will have a  60:40 split between events management and stewardship activities.  This role is ideal for a skilled planner, exceptional collaborator, and a strong writer, capable of supporting the delivery of exceptional donor experiences, stewardship communications, progress reports and materials that showcase Mission 44’s impact. It is worth noting whilst Mission 44’s events portfolio is global, this role will have minimal international travel. 

Key Responsibilities

Special Events Management 

• Manage the end-to-end delivery of global events within Mission 44’s portfolio, including donor and prospect dinners, trackside activations and flagship fundraising galas.

• Lead on core event logistics plans, including venue searches, supplier contracting, building of accurate run of shows and production schedules for multi-day events. 

• Produce quality briefing materials for event participants, staff, trustees, donors and impact partners. 

• Support the wider Fundraising team with securing sponsorship, ticket sales, and securing auction items. This includes production of targeted collateral for outreach. 

• Produce quality and timely evaluation for events activities that capture key learnings, recommendations and event ROI. 

• Work closely with the Fundraising Data and Operations Manager to ensure that events and stewardship data is updated in a accurately and timely manner to our CRM system (Virtuous). 

• Work closely with the Communications Team to ensure events materials are aligned with brand and messaging. 

Stewardship: Donor Communications and Reporting 

• Deliver exceptional donor experiences, including impact-focused reports,  personalised communications, and bespoke touch-points with impact partners and the Mission 44 team. 

• Oversee the preparation and submission of specific donor reports, ensuring accuracy, timeliness, and compliance with donor guidelines and grant agreements. 

• Manage select bespoke stewardship projects which strengthen relationships with donors especially our corporate partners

• Work closely with our Impact and Finance teams to gather data, track progress, and strengthen internal reporting processes. 

• Work closely with the Communications Team to ensure that donor communications are consistent with our brand and messaging.

• Maintain accurate records of donor and partner interactions using our CRM system (Virtuous).

Personal Qualities 

• Passionate About Young People: You are deeply committed to Mission 44’s vision of supporting young people from underrepresented backgrounds to thrive in education and employment.

• A Story-teller: You enjoy writing, and especially love crafting compelling stories to support proposals, reports, and briefing materials, with a clear and persuasive narrative in English. 

• Delivery-focused: You’re skilled in managing multiple projects simultaneously, meeting deadlines, and ensuring high-quality execution.

• Detail-driven: You enjoy being in the details, accurately tracking key performance indicators (KPIs), and ensuring no stone is left unturned. 

• A Collaborator: You love working across portfolios and internal functions. You will work closely with all members of the fundraising team to provide operational support and achieve fundraising goals.

• Pro-Active Critical Thinker: You find gaps in ways of working and create quick solutions before others even notice.

• Flexible & Adaptable: Mission 44 is a fast-moving start-up, and you thrive in that environment. You embrace change, adjust priorities on the fly, and pivot when needed- always maintaining focus, resilience, and a solutions-oriented mindset.

Desired Skills and Qualifications

Essential: 

• Proven experience of project managing either bespoke events, campaigns, fundraising initiatives  from conception to evaluation. 

• Proven experience managing special events for HNWI and corporate prospects and donors 

• Understanding of stewardship and supporter journey – experience of improving the donor experience and/or developing a partnership via event participation. 

• Experience of managing a wide range of senior stakeholders and external suppliers with demonstrable knowledge of working with event venues in delivering health & safety, catering and production requirements, registration systems, sponsor requirements, AV technology, supporting high-profile talent, staff and volunteers. 

• Strong track record of producing high quality written materials including reports 

• Experience of working with fundraising CRM systems / guest management systems. 

Desirable: 

• Excellent track record, and evidence of delivering income growth through event fundraising. 

• Project management qualification such as Agile, Prince II or Scrum. 

• Strong experience of developing branded materials for events and written communications, and a good understanding of applying brand guidelines. 

• Experience of working with young people and embedding safeguarding policies in event delivery 

• Experience of working within an international setting 

Benefits

• Enjoy 28 days annual leave, plus a day for your birthday
• Use our cycle-to-work scheme and free gym access
• Save for retirement with our generous pension package
• We finish every Friday at noon in August
• Optional health insurance and access to an EAP
• Professional development budget of £1k
• Unlimited volunteering leave, as agreed with your manager
• Wellbeing allowance to spend in whatever way works for you
• Competitive parental leave package

We're looking for a passionate Marketing & Fundraising Executive to join our charity team and spearhead innovative strategies that will transform the lives of street dogs in Thailand.

Your role will be pivotal in representing and communicating everything Jai to Ministry of Sound Group partners, managing communications with our members, event partners, and other stakeholders, and keeping our website and blog vibrant and upto-date.

You will be developing marketing and fundraising strategies that inspire donors.

You'll support our Thai agency on public campaigns and the Regular Giving initiative, driving legacy programs that leave a lasting impact.

You will engage and retain one-off and regular donors through effective acquisition and stewardship, increasing donations and cultivating major donor relationships.

You'll oversee newsletters, website updates, and blog management and lead the Sponsor A Dog initiative, providing quarterly updates that will warm donors' hearts.

You will work to expand Jai’s presence on TikTok, YouTube, and other sites, leveraging your expertise in Google Ads and paid search. You will also maximize Jai’s corporate exposure through strategic LinkedIn postings.

Operationally, you'll develop and manage the CRM database, possess a solid understanding of WordPress and website SEO. Experience with Meta Business Manager and ad management would be ideal.

You will collaborate with The Ministry Marketing Manager on member communications and updates, supporting at events with enthusiasm and dedication.

In this exciting new role, we are looking for a passionate and ambitious HR Manager to join our team and help us to enhance our team’s performance and wellbeing, our values-led culture, and further enhance our diversity and inclusion.

In this stand-alone role, you will work with the Director of Finance & Operations (DFO) to oversee all aspects of HR practices and processes. You will ensure compliance with employment law, and that all our HR policies, processes, and systems are up to date, simple and well-understood.

You will lead the day-to-day HR function providing support to staff across all areas of HR. This will include managing all our HR systems, providing expert advice and guidance to staff, and overseeing each employee's journey from induction to exit.

You will implement talent retention strategies and ensure Switchback is a fulfilling place to work with a real sense of belonging in the team.

Oversee all recruitment processes focusing on supporting applicants and staff to have the best experience.

You will be passionate about the idea of helping others to be their best and putting in place systems and processes to make that possible. You will be excited about making significant contributions to developing our HR practice and processes.

Above all, you’ll be passionate about Switchback’s purpose and values, and keen to join an organisation that wants to support young men make real, lasting change through front-line work and big ambitions to transform the system.

Participation Manager
Permanent appointment
Full time, 34.5 hours per week
Location – Hybrid between home and our London, Glasgow or Shipley offices
Salary Range - £47,000 - £52,000 per annum

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role

Are you passionate about putting lived experience at the heart of an organisation’s work and decision-making? Do you excel in designing participation programmes that enable diverse groups of people with lived experience to meaningfully shape solutions? Do you thrive when partnering with other teams to share your expertise and build their knowledge? If so, this might be the perfect role for you!

This role will lead the involvement of people with lived experience of cancer in key projects and decision-making within Macmillan. As a Participation Manager, you will lead cross-organisational business partnering to shape and deliver strategic projects that embed meaningful participation across Macmillan's work, aligned with the organisation’s strategic objectives. You will scope and identify opportunities for participation with a focus on understanding the needs of Macmillan teams and people with lived experience of cancer.

You will lead the outcomes-focused design and delivery of projects requiring expertise in participation, ensuring that these projects provide rewarding opportunities for people living with cancer to shape Macmillan’s work and a high quality experience for participants. You will use your excellent understanding of equity by design to ensure that opportunities are inclusive and accessible to people with a wide range of needs and diverse lived experiences.

Working closely with colleagues across the Communities and Participation Team and the wider Communities and System Partnerships division, you will leverage existing lived experience networks and community relationships to drive change with and for people living with cancer through strategic programmes of work. You will join and lead matrix teams to deliver participation programmes involving community partnerships. You will think creatively about how to sustainably embed participation across key areas of the organisation including external affairs, corporate partnerships, campaigns, and governance.

Above all else, you will embody Macmillan’s values by acting with heart, strength, and ambition as you support Macmillan’s journey towards sharing more power with communities and people living with cancer.

About you

The successful candidate will demonstrate the following skills and experience:

• Excellent understanding of participation tools and approaches.
• Excellent understanding of equity by design.
• Expert facilitation skills.
• Deep understanding and experience of applying co-production and co-design methodologies with people and across organisations.
• Excellent analytical and problem-solving skills with the capacity to draw insight and make recommendations based on the needs, challenges and opportunities within different business functions.
• Experience of business partnering and building strong, collaborative stakeholder relationships.
• Excellent communication and interpersonal skills and the confidence to influence decisions.
• Experience of working on a portfolio of projects.
• Experience of working within a change context and supporting a learning culture. 

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process

Application deadline: Sunday 11 May 2025 at 23:59.

1st interviews w/c 26 May 2025
2nd interviews w/c 2 June 2025

To ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

Join Us in Shaping Better Places

The Urban Design Group (UDG) is a small, dynamic charity and professional membership organisation dedicated to promoting excellence in urban design. With a vibrant network of nearly 1,500 members—ranging from professionals and educators to advocates and enthusiasts—we work to ensure towns and cities are designed for the people who live, work and thrive in them.

As we enter an exciting new phase with a 5-year strategy in development, we are looking for a Fundraising and Communications Manager to drive our income generation and communications efforts. This is a fantastic opportunity to help shape the future of a respected organisation at the heart of urban design in the UK.

About the Role

Fundraising & Membership Development

● Develop and implement strategies to grow our membership and diversify income.

● Secure new revenue through sponsorships, grants, and fundraising campaigns.

● Build strong relationships with stakeholders and funders.
 

Communications

● Raise UDG’s profile across the built environment sector, government, media and public.

● Manage all communication channels: email newsletters, social media, website.

● Lead media engagement and develop high-quality content and messaging.
 

Events

● Support the delivery of our flagship events, including the National Urban Design Conference and Urban Design Awards.

● Lead on planning, promotion, and delivery of both in-person and online events.
 

What We’re Looking For

Essential Experience

● Minimum 3 years in fundraising, marketing, or communications in a relevant sector.

● Track record of developing and delivering successful income-generation and engagement strategies.

● Strong communications experience across digital platforms and media engagement.
 

Essential Skills

● Excellent verbal and written communication, networking, and presentation skills.

● Website and CMS management; confident with tools like Mailchimp, Eventbrite, and Zoom.

● Strong organisational skills and the ability to manage multiple projects.
 

Personal Attributes

● Friendly, enthusiastic, and collaborative.

● A proactive self-starter with a solution-focused mindset.

● Passionate about making a difference through your work.
 

Desirable

● Experience delivering high-profile events.

● Knowledge of, or interest in, urban design, the built environment or sustainability.

● Experience working in a small or charitable organisation.

What We Offer

● Flexible Hybrid Working: One day in the office, the rest remote. Some UK travel and occasional evening/weekend work.

● Generous Holiday: 28 days pro-rata + bank holidays + Christmas closure.

● Supportive Team: Work with a close-knit, creative, and purpose-driven team

● Competitive Salary: £40,000 pro-rata.

About us

We're a not-for-profit firm of accountants and technical advisors with a shared vision: to see finance and accountancy used as a force for good. Our mission is to empower organisations, causes and ideas that are making a real difference – by providing them with the very best financial and technical support, at a price they can afford.

We believe accountancy is more than numbers and profit. It’s about providing crucial infrastructure and enabling growth. Our services range from bookkeeping and management accounting to strategic planning, data analysis, systems audits, tax advice and process automation. If you’re technically skilled, purpose-driven, and passionate about making finance meaningful, we’d love to hear from you.

About the Role
We’re looking for a proactive and passionate Finance Manager to join our growing team. You’ll work closely with a portfolio of inspiring clients, providing high-quality financial information and insights to help them thrive. You’ll be part of a supportive team of technical practitioners and bookkeepers, contributing to a mission that matters.

Key Responsibilities

• Prepare, review, and deliver high-quality financial information to a diverse portfolio of clients
• Explain and interpret financial reports clearly and accessibly to people from a variety of backgrounds
• Review and maintain good accounting systems, policies and practices
• Manage monthly financial cycles, including management accounts, payroll, and VAT returns
• Support clients with budgeting, planning, and forecasting – for day-to-day operations and for special projects
• Contribute to the development of our internal finance processes and practices
• Collaborate closely with other team members to deliver excellent client outcomes

What We’re Looking For

• Experience with Xero and/or QuickBooks Online (QBO)
• Strong understanding of financial reporting for charities, including Charity SORP
• Excellent communication skills, especially in translating financial concepts for non-financial audiences
• Confidence with Excel and other office tools
• Strong organisational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines
• A self-starter who enjoys working in a collaborative environment
• Relevant financial qualification
• Experience in a fast-paced or multi-client environment is a bonus

What We Offer

• 25 days annual leave (pro-rata) plus bank holidays
• Health insurance
• Commitment to CPD and on-the-job training
• Flexible working arrangements
• Meaningful work with purpose-led clients
• A supportive and values-driven team environment