Office manager jobs in crystal palace, greater london

I am excited to be working with an amazing research-focused charity in search of a highly organised and proactive Executive Support Officer. This is an immediate start 6-month contract, the role is part-time (4 days a week), remote working with occasional/monthly travel to London and the South East. This role will see you support senior leadership and the board across governance, fundraising, communications, research coordination, events, and general operations.

Key Responsibilities
Governance & Administration
•  Organise and minute board and committee meetings
•  Maintain governance records and support trustee recruitment
•  Manage filings with Companies House and the Charity Commission
Fundraising & Events
•  Support donor communications and contact management
•  Help coordinate fundraising events and produce fundraising materials
•  Assist in preparing impact reports
Marketing & Communications
•  Maintain website and social media content
•  Disseminate research outputs and organisational updates
•  Ensure GDPR compliance across databases
Research Support
•  Assist in coordinating research meetings and participant engagement
•  Support research-related event delivery
General Operations
•  Maintain digital and physical filing systems
•  Support IT, software, and subscriptions
•  Handle general enquiries and day-to-day admin

Person Specification
Essential
•  Excellent written and verbal communication skills
•  Accurate minute-taking and attention to detail
•  Strong organisational and time-management abilities
•  Capable of independent and multitask-based work
•  Proficient in Microsoft Office and digital platforms

If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!
 

The Organisation:
The Hardman Trust is the only charity in England, Wales and Scotland focusing on the unique needs of people on long term sentences.
People facing decades of prison time often completely lose connection with their family and friends on the outside. Depending on the prison, there may be limited access to rehabilitative programmes and educational courses until later in the sentence. It can be hard to maintain hope, and direction, or create meaningful plans for the future.
People leaving prison after 10 years will have different needs to those leaving after 10 months. The world has changed – there are different habits and new social norms. Prices have gone up, technology has evolved, neighbourhoods look different, and the workplace has changed. It takes time to adjust.

To find out more about The Hardman Trust, visit our website.

The Role:
The Hardman Trust is at an exciting point in its development as it celebrates the arrival of its new team, the realisation of its first ever organisational strategy and looks forward to the next phase of its journey.
Our successful multi-year applications to the Lottery (Reaching Communities), City Bridge Trust and Bromley Trust means we will continue to be part-funded by them until 2027. Deeply rooted in the criminal justice sector, we plan to develop further our programme of support for those on long sentences both within and, we hope, beyond prison too; we aim to extend the reach and deepen the impact of our support and grants; and attract new partnerships with funders and like-minded third sector organisations. Last year we completed a merger with another charity which has expanded our reach and capacity.

Person Specification:
You will bring the following skills and experience to the role:

• Demonstrable senior leadership and management experience
• Proven experience of strategic planning, financial and human resources management
• Experience of managing organisational budgets and maximising resources
• Understanding of funding applications as well as knowledge and experience of generating funds from a variety of sources
• Experience of troubleshooting, decision making and resolving problems creatively
• Understanding the prison environment and its challenges.
• Understanding and practical knowledge of the funding landscape in the UK
• Demonstrable business experience and financial acumen
• Excellent interpersonal, relationship building and networking skills
• Instinct for and experience of the principles and practice of partnership working
• Considerable skill at articulating information both verbally and in writing with authenticity, impact and enthusiasm
• Experience of working in the charitable sector

Please download our Candidate Information Pack for the person specification and more information on the role.

How to Apply
If you would like to apply for this fantastic opportunity, please provide the following with your application:

• An up-to-date CV
• A supporting statement of no more than 2 sides of A4, outlining your experience, motivations and suitability for the role.

All applications are being handled by our recruitment partner, Russam. All applications should be uploaded via the Russam website. 

If you have any difficulty uploading your application or if you would like to have an informal and confidential discussion about the role, please contact Melissa Baxter - Managing Partner, Charities.

Application Closing Date: Monday 9 June 2025
Interviews with The Hardman Trust: 
First interviews (online): 23 and 30 June 2025  
Second interviews (in-person in central London): 4 July 2025

Harris Hill are excited to be working with a values-driven housing provider to recruit a passionate and proactive Tenancy Services Officer to deliver high-quality tenancy management services across approximately 200 homes in Bromley and SE London.

This role is all about building strong relationships with residents, supporting them to sustain their tenancies, and ensuring communities thrive. You'll manage a wide range of housing issues including lettings, income recovery, ASB, and estate inspections—working closely with local authority partners and internal teams.

Location: Offices in Penge & Bexley 

Key responsibilities:

• Deliver a responsive, face-to-face housing service
• Support residents with complex needs, focusing on tenancy sustainment
• Manage voids, lettings, arrears, and ASB cases
• Conduct tenancy audits and property visits
• Encourage resident involvement and service improvement

What we’re looking for:

• Experience in housing management or a similar frontline role
• A confident, people-focused communicator who can manage complex issues with empathy and professionalism
• Strong IT and organisational skills
• A full UK driving licence and access to a vehicle

In return, you'll join an organisation that values integrity, ambition, kindness, respect, and collaboration—putting residents at the heart of everything they do.

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Do you have experience working in a 1st line support role with exceptional customer service skills? Looking for an opportunity to support users at one of the UK’s largest charities?

If so, you could be the Service Desk Analyst we need!

About the role

As a Service Desk Analyst at British Heart Foundation (BHF), you’ll be a vital member of a highly talented, customer focused and enthusiastic helpdesk team who act as the first point-of-contact for end users.

With previous service desk experience you'll take pride in resolving almost all issues as they arise. Quick to learn, enthusiastic and self-motivated, you’ll ensure that the knowledge base is always updated so other team members can learn from your successes and overall performance is maintained and improved.

With a high percentage of customers being in the Retail directorate, you’ll be required to participate in a weekend cover rota, allowing service to our shops and stores to be delivered. Working hours needed to deliver these services are 35 hours/week – staggered in accordance with the support rota.

Working arrangements

 

This is a fixed term contract covering an internal secondment.

This is a blended role, where your work will be dual located between your home and our London office. 
 
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, approximately three days a week. Working hours needed to deliver these services are 35 hours per week covering a rota schedule (the team cover 8am to 6pm every day).
 
The role will also participate in a weekend cover rota allowing service to our shops and stores to be delivered. This will be in the region of 1 weekend in 4-6.
 
The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About you

You'll have previous service desk experience, having working in the SD environment previously, and will have excellent customer service and communication skills, being used to working in a busy service desk team. You'll also have excellent telephone and customer handling skills to back up your technical and fault diagnosis experience. 

You’ll have strong troubleshooting skills, keeping the Customer informed of progress against their respective issues, ensuring an effective follow-up to ensure all service has been delivered and completed to the Customer's satisfaction.

Good knowledge of Windows OS (Win 10 and above), you’ll also have knowledge of LAN/WAN networking essentials and extensive experience of MS Office suite of Applications (2010 and above). You’ll have previous experience with administration of Users within Active Directory and Remote Support Tools (i.e. VNC, RDP etc.).

With good knowledge of ticket and case management techniques, managing own queues and workload to meet Service Level Agreements, you’ll be able to remain calm and focused, and will have strong organisational skills, able to use prioritisation and escalation techniques, and able to develop strong working relationships with the team and contacts across the organisation. 

About us

Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
 
BHF is also proud to be part of the Tech Talent Charter; We’re committed to greater inclusion and diversity in the tech workforce of the UK; one that better reflects the make-up of the population.

What can we offer you?

Our Career Academy provides you with support, inspiration, and opportunities to help you unlock your full potential. 

Our generous staff benefits include:
• 30 days annual leave plus bank holidays
• Private medical insurance
• Dental health cover
• Contribution towards gym membership
• Pension with employer contribution up to 10%
• Life assurance

We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme of activities, opportunities, and guidance to inspire and support you to live a healthy and happy life, at home and at work.

Interview process 

First stage interviews will be a short one-way video interview, successful candidates will then be invited to attend an interview via MS Teams. 

Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. 

Location: Home-based, with one day per week travel into the Bedford and Croydon offices, with travel to project sites and Respect’s office as necessary 200a Pentonville Road, London N1 9JP.

Responsible to: Head of Safe & Together

Salary: Point 42 – 45; £44,637 to £47,667 (a London Allowance will be applied to employees who live in London of £3,299 plus 6% employers’ pension subject to an additional minimum 2% contribution by the employee)

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure. 

Hours: 35 Hours per week, 5 days per week

Job type: Fixed Term; maternity cover starting at the end of July 2025 for 8 months with a possible extension. 

About the role:

Respect is looking for a new Safe & Together Implementation Lead to cover maternity leave for the current postholder. This role is primarily based in Croydon and Bedfordshire local authorities. We’re looking for someone with demonstrable experience in service delivery within the Children's Services and Domestic Abuse sectors, including monitoring, evaluation, and improvement. You will be a confident planner and negotiator within the sector, providing training, consultations, and coaching. 

About you:

• Track record of driving service delivery improvements in the Children's Service relating to Domestic Abuse and children's safeguarding.
• Demonstrate a commitment to – and understanding of – the values, aims and objectives of Respect 
• Ability to handle sensitive information, and work with discretion 
• Experience in practice development and coaching
• Ability produce briefings for a wide range of actors, and negotiate with key stakeholders within the local authority 
• Ability to use your own initiative as well as part of a team

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

Benefits:

• Friendly and collaborative working environment
• Remote working 
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
• Enhanced maternity, adoption and paternity pay 
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme 
• Access to staff discounts

How to apply 

Please visit our website for a full job description and person specification, where you can find and complete the application form and equalities monitoring form.

Please ensure that all application submissions are submitted in Word Document format only. 

Successful applicants must reside in the United Kingdom. 

We would particularly welcome applications from people from a wide range of backgrounds and across all protected characteristics, particularly people from the following under-represented groups on our staff team:

• Black and minoritised people 
• Deaf and disabled people 

We would also warmly welcome an informal chat about the role, if you are interested but unsure whether you meet the requirements or would be suitable. For more information, please review the job description (see link)

Closing date: 15th May 2025, 23:59

Interviews to take place: Friday, 23rd May 2025. These will be held via Microsoft Teams.

Do you want to change people’s lives for the better? We’re looking for an ambitious, dynamic, super organised Campaigner to help win public services for people not profit. You’ll be persuasive, creative, and keen to make change happen. It’s a fast-paced role in a small team with a big mission!

We are recruiting for a temporary Special Events officer for a high profile charity . You will need solid end to end event management experience in the special events or philanthropy space.

Hybrid working 2 days in their London Office

The Role
Deliver end to end planning and event day activities for both virtual and face to face events within the high-value (10k-1m) events portfolio. This includes identifying potential venues/virtual platforms, working across the department to build invitation lists, developing content based on strategic priorities, producing high-level invitations and supporting collateral, overseeing event technology, briefing speakers and senior staff, securing auction lots, and undertaking post-event evaluations and reporting .
Source and oversee external suppliers and contractors as required to deliver events e.g. logistics, venue, entertainment, catering, design and creative and negotiate all costs, contracts and in-kind partnerships where appropriate.
Support event project groups, , to agree messaging and timelines and ensure all objectives are met.
Steward senior internal stakeholders for events, producing thorough written and verbal event briefings for the teams

The Candidate
Experience in a special events fundraising role
Experience of working in a team focused on high net worth individuals
Experience of working in a team focused on VIPs/celebrities
Previous experience of leading on medium to large events and logistics with end-to-end management (e.g. dealing with venues/hosts, invitations, guest list, messaging, content production, caterers, printers etc.)
Experience of using Adobe lnDesign and Photoshop to produce event collateral

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Salary: £25,207 (London)
Hours: 35 hrs per week
Contract: Permanent
Benefits:

- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Location: London
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at the above office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.

An exciting opportunity has arisen to join the Customer Service (Events) team at the National Housing Federation. The Federation run a range of commercial and free to member conferences and webinars, with numbers ranging from 50-1700 registrations in virtual, hybrid and in-person formats. Our events provide housing leaders with the guidance, information and inspiration they need to deliver great services for their residents and communities.
The Customer Service Executive (Events) will provide a key level of support and assistance to the Events team through registration, administration and managing live databases and systems for the range of events and conferences – both income and non-income generating, throughout the year.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in joining an award winning events team?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- Provide a central point of contact for events and excellent customer service, dealing with incoming calls, email enquiries and requests for information or queries from colleagues and members.
- Collate, update and maintain accurate delegate and wider member data in the Federations CRM system.
- Coordinate logistical event support across all events, printing and distributing event collateral, packing and couriering equipment and managing delivery services.
- Run in-person conference registration and helpdesks. Setting up and distributing badges, resolving platform and tech issues and dealing with general enquiries.

The successful candidate:
The successful candidate will be able to demonstrate:

- Clear written, verbal and face to face communications.
- Attentive phone, email and public-facing manner.
- An ability to problem solve and multitask effectively.

- Experience of working with Microsoft Office and/or CRM databases.
- An understanding of virtual, hybrid and in-person events.
- Working proactively both individually and collaboratively as part of a team.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.

Disability confident employer
We are a disability confident employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: Sunday, 11 May 2025
Interview date: Tuesday, 20 and Wednesday, 21 May 2025

Job Title: Independent Visitor Co-ordinator

Service: Children’s Rights Services, London and the South East

Reporting to: London Lead IV Coordinator

Salary: £27,000 - £27,675 per annum

Location: Hybrid (Coram Campus with homeworking and work in the community)

Hours: 35 hours per week

Contract Type: Permanent

Job Introduction

• Are you passionate about supporting and developing volunteers?

• Are you looking for an opportunity to help make positive differences to the lives of children and young people who are looked after or care leavers of the local authority?

• Do you want to work with a leading national independent children’s charity?

Then come join us here at Coram Voice. We have an exciting opportunity for you to become a co-ordinator of our independent visiting service in London. We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.

Our work

Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.

Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.

We provide:

• Advocacy services direct to children and young people in care, in need, in custody and to care leavers and children and young people with severe and complex mental health problems. Advocates around the country support children and young people to get their voice heard in decisions about their lives. This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
• A National Helpline to provide access for children and young people to advocacy and advice, with access to legal advice and links with other national services.
• Independent Mental Health Advocacy (IMHA) to advocate for young people as qualifying patients under the Mental Health Act, in order to fully support them to get their views heard in matters relating to their mental health.
• Independent Visitor services offers a child or young person in care an adult volunteer who provides independent, one-to-one visiting, advice and befriending support. Our independent visitors can become the only long-term, consistent source of support throughout a young person's time in care.
• Independent services provide independent person services for complaints by children and for reviewing whether children should be locked up in secure units on welfare grounds.
• Policy and campaigning to create a better system for all children and young people looked after by the state, for their care to be more child-centred and to give young people a greater say in decisions about their lives.
  • Participation services to ensure children and young people have a voice in the development and delivery of services and campaigns, and through the process, provide the opportunity to develop relevant skills which will be of benefit to them in their future lives.
  • Training, development and information for young people, advocates and child care workers, offering courses in advocacy, children’s rights and child-centred practice across a range of areas including the National Advocacy Qualification.

About the Role

You will co-ordinate and deliver a statutory independent visitor service to children and young people in care or care leavers of London.

You will recruit, assess and train volunteers to become independent visitors, who are volunteer befrienders to children and young people looked after or care leavers. You will manage a cash flow to fund suitable activities for independent visitors to enjoy with the young person. You will manage data and reporting for this statutory service so that service leads and other stakeholders can understand the activity in the service.

We are a child led service, you will not act outside of the young person’s instructions (except in matters of child protection and safety.)You will build strong relationships with the child or young person, independent visitors and other significant adults, you will support Independent Visitors to develop long term, meaningful friendships with the young person.

You will work in partnership with other parts of the service, organisation and external agencies and professionals. This is to ensure there are pathways to attract and retain Independent Visitors in the area and sometimes out of area.

What you will receive

We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of 28 days’ annual leave per year, with increases linked to years worked at Coram Voice. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.

You will get a genuine opportunity to make a difference every day.

Recruitment process

Shortlisting will be undertaken by Grace Maher, Children’s Rights Services Manager and Jade Joseph, London Lead IV Coordinator. Successful candidates will then be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.

Returning your application:

• We cannot accept general CVs. When completing your application form, address each point of the person specification and demonstrate how you meet it.
• Applications must be fully completed.

Closing Date: 11.59pm, 8th June 2025.

Interviews will be arranged for w/c 9th and 16th June 2025.

Coram is an equal opportunities employerandwe believe a diverse workforce enables us to improve the services to the children and families we help.We are genuinely committed to encouraging candidates from all sections of the community we seekto support. This includes those from global majority ethnic backgrounds,those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encouragethem to draw on lived experienceas well as professional experiencein their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate willrequire the successful applicant to undertake acheck from the Disclosure and Barring Service.

Registered Charity No. 312278.

Goodman Masson are delighted to be supporting a leading independent policy organisation based in London who are seeking Finance Business Partners to support its globally focused research and advisory work. With a strong reputation for shaping thought leadership and influencing international policy, the organisation is currently undergoing a strategic transformation to modernise systems, streamline operations, and enhance financial planning and oversight.

This is an excellent opportunity for experienced finance professionals to contribute to a purpose-led organisation operating at the heart of global affairs. In this role, you will work closely with a research centre, collaborating with academic and policy teams while partnering with central finance to ensure robust financial management across key projects and funding streams.

Key Responsibilities

• Lead quarterly forecasting and annual budgeting for your assigned research centre

• Cost projects and monitor profitability across grants, donations, and other funding sources

• Track actual income and expenditure against budgets; analyse and explain variances

• Collaborate with the central finance team on management accounts, accruals, and income recognition

• Oversee project-specific financial reporting, audits, and compliance with funder requirements

• Support implementation of a new finance system and contribute to process improvements

• Act as a trusted financial advisor to research leads and senior stakeholders

• Strengthen internal controls and promote financial best practice across the organisation

About You

• ACA/CA/ACCA/CIMA qualified accountant

• Proven experience in business partnering, budgeting, and financial project oversight

• Experience within the charity, education, or non-profit sector (advantageous)

• Excellent communication skills with the ability to present financial insights clearly to non-finance colleagues

• Strong analytical and organisational skills with a focus on accuracy and deadlines

• Proactive, collaborative, and comfortable working in a dynamic environment

• Familiarity with funder requirements across foundations, government bodies, and NGOs

Benefits

• 37 days annual leave (including public holidays and office closure days)

• Pension salary exchange scheme

• Hybrid/flexible working

• Enhanced parental leave and employee assistance programme

• Opportunity to work in a highly respected, purpose-driven environment with global impact

Apply now to be part of an organisation committed to making a meaningful contribution to international policy and global development through strong financial leadership.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

£30,750 - £36,800 per annum depending on experience

Hours: 35 per week

Based: Esher/Midlands/Home

Contract: Permanent

Ref: 1526

A major change project has taken place over the last few years to transform our IT systems and support. We have moved to a cloud solution based on Microsoft 365. To support our internal IT roles, we are supported by a managed service provider who are providing ongoing day-to-day support for all our IT users.

This is an exciting role that will play a key part in the delivery of Cranstoun’s IT and digital strategy. You will support the delivery of major business systems projects and support the day-to-day work of the IT team.

You will work closely with the Head of IT and the other IT and Systems Officer in supporting the IT infrastructure and delivering projects to improve the provision of IT and knowledge and digital capabilities across the organisation.

If you are motivated to make a positive difference, have excellent communication skills, able to manage and prioritise your work alongside working as part of a team then this is a great opportunity for you.

Experience of managing a large estate of laptops and mobile devices, Office 365 system administration, dealing with third party suppliers, and working in a customer focussed IT support capacity are highly desirable.

The role involves regular travel to sites, services and premises to support the IT function and infrastructure.

To download an application pack, visit the website via the apply button.

Unfortunately, we are unable to accept CVs.

Closing date: 30 May 2025.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.

Registered Charity No. 1061582.

Senior Legal Officer

We are looking for a Senior Legal Officer to support the organisation’s grant giving and contracting function.

If you want to join an impact driven organisation, improving outcomes for vulnerable children and families, then apply today!

Position: Senior Legal Officer

Location: London/hybrid

Hours: Full-time 35 hours/week (part time considered)

Salary: £53,300  per annum, plus generous benefits

Contract: 12 months fixed term contract (possible extension)

Closing Date: 18th May 2025

Interviews: Wed 28th May

The Role

Join an independent What Works Centre, funded by a core grant from central government (the Department for Education), with additional funding from other governmental departments and philanthropic bodies. We are looking for a contract manager to work within the Operations team and support the grant giving and contracting function.

Key tasks include:

• Review and consolidation of existing grant and service agreements templates, ensuring compliance.

• Prepare internal guidance on using the contract templates 

• Develop and maintain a register of agreed variations to standard T&Cs 

• Advice on due diligence processes and legal considerations for collaborations with a variety of partners (e.g. charities, research institutes, universities, local authorities, government departments etc) 

• Support project teams in putting in place agreements for new grants and services

• Supporting project teams with existing agreements

• Provide organisation wide training on standard T&Cs and managing contracts 

• Develop robust and future proof contracting processes, to ensure ongoing compliance and best practice 

• Act as a main point of contact with external legal advice providers 

• Work with the finance team to ensure disbursement of funding is compliant with agreements from our funders and the law 

About You

You will have a law (or similar) degree, with experience of contract law and contracting in a not for profit/grant making environment.

Once you click to apply, you will be redirected to the organisation’s website where you will find full details in the job pack on the Job description and benefits and Culture code.

The Organisation

This is a great place to work, where there is a  is high performing cultureand where together everyone can achieve impact that make a real difference for vulnerable children and families. Focussing on using and championing high-quality evidence, working directly with government and local leaders, the team provide practical solutions and encourage change. This is an organisation with ambitious aims and people are essential to its success. 

Some of the great benefits include:

• 30 days annual leave, plus one extra day off for your birthday paid bank holidays, up to 3 can be switched for religious observance 

• Up to five days carers’ leave, in a 12-month period, three days paid 

• Paid compassionate leave 

• Enhanced sick pay 

• Enhanced parental leave and pay 

• Pension of 6% employer and 3% employee contribution. 

• Employee Assistance Programme with 24/7 counselling, legal & information line 

• Unlimited access to 24/7 GP 

• Mental health support 

• Life cover at 4 x annual salary 

• Bike to work scheme 

The organisation’s values and celebrates diversity and are committed to providing an inclusive environment for all employees. People are at the heart of what it does, and it’s vital that the workforce reflects the diversity of stakeholders and the wider society in the UK. We actively seek candidates from diverse backgrounds and communities and offer excellent salaries, learning and development opportunities and a great office location situated in the heart of St James’. The team work in a hybrid and flexible way and recognises the importance of a good work-life balance.

You may have experience in other areas such Legal Officer, Legal Counsel, Senior Legal Officer, Senior Legal Counsel, Lawyer, Solicitor, Contract Lawyer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Mae Cyngor ar Bopeth yn cynnig cyngor cyfrinachol ar-lein, dros y ffôn, ac yn bersonol, yn rhad ac am ddim. Trwy ein rhwydwaith genedlaethol o elusennau rydym yn rhoi'r wybodaeth a'r hyder i bobl i'w galluogi i symud ymlaen – pwy bynnag ydyn nhw, a beth bynnag fo'u problem.

Ydych chi eisiau gweithio i sefydliad sy'n gwneud gwahaniaeth, bob dydd, ac i bobl o bob cefndir? Mae angen help ar y bobl sy'n troi at Gyngor ar Bopeth i oresgyn rhwystr yn eu bywydau – dyled, cael eu troi allan o'u cartrefi, trafferthion yn y gwaith, ayyb – a gallwch fod yn allweddol iddynt o ran sicrhau'r cymorth sydd ei angen arnynt yn y ffordd gyflymaf, hawsaf a mwyaf effeithiol.

Y rôl
Fel ein Swyddog y Gymraeg byddwch yn aelod annatod o dîm Cyngor ar Bopeth Cymru, yn rhan o'n cyfarwyddiaeth Partneriaethau ac Eirioli, a byddwch yn chwarae rhan allweddol yn llunio Strategaeth Gymraeg yr elusen.

Mae'r rôl yn cynnwys dylanwadu ar dimau cenedlaethol, cefnogi swyddfeydd Cyngor ar Bopeth lleol yng Nghymru, a byddwch hefyd yn cynrychioli Cyngor ar Bopeth o fewn rhwydweithiau Cymraeg ac yn nodi cyfleoedd i gefnogi mynediad ac ymgysylltiad uwch ar gyfer cleientiaid a chydweithwyr yng Nghymru.

Agwedd allweddol o'r rôl yw cyfathrebu strategol ac ymgysylltu ag uwch arweinwyr Cyngor ar Bopeth a chyda rhanddeiliaid ar hyd a lled Cymru gan gynnwys Llywodraeth Cymru. Byddwch hefyd yn gweithio mewn partneriaeth â swyddfa Comisiynydd y Gymraeg gan ddarparu'r Cynnig Cymraeg ar gyfer Cyngor ar Bopeth a hyrwyddo'r dull "Cymraeg Clir".

Gan weithio'n agos gyda Chyfarwyddwr Cymru Cyngor ar Bopeth a’r Grŵp Ymgynghorol Cymru, byddwch yn llunio ein Strategaeth Iaith Gymraeg a'r cynnig gweithredol, yn reoli gwasanaethau a chyllidebau cyfieithu, yn darparu rheolaeth linell i'r Cyfieithydd Cymraeg, ac yn sicrhau cynnwys Cymraeg o ansawdd uchel ar draws gwahanol blatfformau.

I wneud cais
I wneud cais, cyflwynwch CV dienw a llythyr eglurhaol dienw. Dylai eich llythyr eglurhaol fod yn ddim mwy na thudalen o hyd, ac amlinellwch ynddo pam y byddech chi'n addas ar gyfer y rôl.

Mae Tegwch, Amrywiaeth a Chynhwysiant o bwysigrwydd strategol o fewn y sefydliad ac yn cael ei gydnabod fel rhan annatod o bopeth a wnawn fel gwasanaeth.

Yn ganolog i'n cenhadaeth Tegwch, Amrywiaeth a Chynhwysiant mae adeiladu timau amrywiol a chynhwysol y mae pawb yn teimlo'n rhan ohonynt. Rydym yn credu bod cynhwysiant yn fater cyfiawnder cymdeithasol - egwyddor sy'n sail i'n holl waith Tegwch, Amrywiaeth a Chynhwysiant. I'r perwyl hwnnw, rydym yn croesawu'n arbennig ceisiadau gan bobl yr hoffem eu gweld yn cael eu cynrychioli'n well yn ein sefydliad a'n sector - pobl o liw, pobl LHDTC+ a phobl anabl. Byddwn yn cynnig cyfweliad i ymgeiswyr anabl sy'n nodi eu bod yn dymuno i'w cais gael ei ystyried o dan ein Hymrwymiad Cyfweliad Anabledd Hyderus os ydynt yn bodloni ein meini prawf dethol yn eu cais. Mae rhai o'n rolau yn denu nifer uchel o geisiadau ac mewn rhai amgylchiadau lle nad yw'n ymarferol neu'n briodol, efallai y byddwn yn cyfyngu ar nifer y cyfweliadau a gynigir i ymgeiswyr anabl a rhai nad ydynt yn anabl. Byddwn yn darparu addasiadau rhesymol yn ôl yr angen. Rydym yn dilyn y model anabledd cymdeithasol.

Rydym yn gyflogwr hyblyg, felly gall y rôl hon fod yn addas i unrhyw un a fyddai'n well ganddynt drefniant hyblyg i helpu eu cydbwysedd gwaith/bywyd - mae llawer o'n cydweithwyr yn treulio'r rhan fwyaf o'u hamser yn gweithio o bell. Er bod yn well gennym ddull cyfunol o weithio sy'n cyfuno gweithio mewn swyddfa leol, os oes un yn agos atoch, a'ch cartref, rydym yn agored i fod yn hyblyg o ran lleoliad. Weithiau, gall rôl olygu bod angen i chi fod wedi'ch lleoli mewn lleoliad penodol. Os yw hynny'n wir, bydd hyn yn cael ei esbonio yn yr hysbyseb neu'r disgrifiad swydd. Gellir trafod hyn yn fanylach yn ystod eich cyfweliad.

Mae'r Cyngor Cenedlaethol ar Bopeth yn gweithredu o swyddfeydd yng Nghymru a Lloegr, gyda 4 swyddfa ranbarthol wedi'u lleoli yng Nghaerdydd, Llundain, Birmingham a Leeds, felly rhaid i bob ymgeisydd llwyddiannus fod wedi'i leoli yng Nghymru neu Loegr.

Mae ein hymrwymiad i les cydweithwyr yn cael ei adlewyrchu yn y ffaith ein bod wedi derbyn y wobr Aur yn y categori Iechyd a Lles ynghŷd â'r wobr Prif Enillwyr yng ngwobrau Employee Experience Awards 2022.

Byddwch yn ymwybodol nad yw Cyngor ar Bopeth yn sefydliad noddi. Rhaid i'r ymgeisydd llwyddiannus felly fod eisoes â'r hawl i weithio yn y DU neu allu sicrhau'r hawl i weithio yn y DU yn annibynnol.

Rydym wedi derbyn y wobr elusen orau ym mynegai cyflogwyr y trydydd sector, lle cydnabuwyd bod Cyngor ar Bopeth yn sefydliad sydd nid yn unig yn blaenoriaethu'r bobl rydyn ni'n eu gwasanaethu ond hefyd yn rhoi pwyslais ar les ei weithwyr.

Os bydd nifer uchel o geisiadau, rydym yn cadw'r hawl i gau'r broses gais yn gynnar.

Bydd y swydd wag hon yn cau i geisiadau am 23.59 ar y dyddiad cau.

I gael rhagor o wybodaeth am y sefydliad, ein gwerthoedd a'n manteision, gweler y ddolen ganlynol - Gwybodaeth, gwerthoedd a buddion
Os bydd angen help gyda'ch cais arnoch, darllenwch ein canllawiau defnyddiol ar y dudalen ganlynol - Nodiadau canllaw i ymgeiswyr

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

The Role
As our Welsh Language Officer you will be an integral member of the Citizens Advice Wales team, part of our Partnerships & Advocacy directorate, and you’ll play a key role in shaping the charity’s Welsh Language strategy.

The role involves influencing national teams, supporting local Citizens Advice in Wales, and you’ll also represent Citizens Advice within Welsh language networks and identify opportunities to support greater access and engagement for clients and colleagues in Wales.

A key aspect of the role involves strategic communication and stakeholder engagement with senior leaders; at Citizens Advice and with stakeholders across Wales including Welsh Government. You’ll also work in partnership with the Welsh Language Commissioner’s office delivering the Cynnig Cymraeg for Citizens Advice and driving forward the “Cymraeg Clir” approach.

Working closely with the Director of Wales and Cymru Advisory group you will shape our Welsh Language strategy and active offer whilst managing translation services and budgets, line manage the Welsh Language Translator, and ensure high-quality Welsh content across platforms.

To apply
To apply please submit an anonymous CV and anonymous cover letter. Please keep your cover letter to a page and outline why you would be a good fit for the role.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.

Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.

We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

We have been awarded the top charity in Third sectors' employer index, where it's recognised that Citizens Advice is an organization that not only prioritizes the people we serve but also values the wellbeing of its employees.

Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

This vacancy closes at 23.59 on the closing date.

• Location: Ideally based in the Highlands but the post holder can be based anywhere.

• Workplace type:  This post can be carried out remotely, desk space is available in Ross and Cromarty Citizens Advice Bureau.

• Hours per week: Hours are flexible. This will be discussed at interview and agreed on appointment.  

• Type of contract: 2 years fixed term with extension if targets are achieved.

• Salary scale: £25,600 per annum plus performance incentive.
•  

Closing date: 20th May 2025

Interview date: 26th May 2025

It feels good to know you are making a difference to people’s lives. In this role you will support the North Highlands Consortium of 4 citizens advice bureaux, all independent charities which provide free, impartial and confidential advice and information that give people the tools they need to sort out any issues or problems.

Your role will be to design, instigate and deliver a programme of corporate and other fundraising and sponsorship to raise funds for the North Highlands Consortium bureaux. Success in this role will mean our services can be maintained and expanded, now and into the future, enabling people in our communities to prosper and thrive.

You may live in the Highlands, or you may be anywhere in the UK. You will need to understand our communities and engage potential funders in the worthwhile work we do to enhance lives.