Office manager jobs in edinburgh, scotland

Around 200,000 Ukrainians have arrived in the UK since Ukraine was invaded in early 2022. Settled's Ukraine Advice Service is at the forefront of providing expert immigration advice on Ukraine visa schemes and related matters. This post will bring much needed additional capacity to a small, very busy team. In this post you will use your expertise to respond promptly and compassionately to Ukrainian citizens pre- and post-arrival in the UK and their family members; providing free, high-quality, responsive information, advice and support services in relevant languages to secure their right to remain in the UK. You will also work effectively with volunteers, referral partners and Ukrainian communities throughout the UK.

Applicants should submit a CV and a cover letter. The cover letter should briefly explain how you meet the requirements set out in the Job Description and Person Specification.

The role

We are seeking a proactive and technically skilled IT Systems Administrator.

As the IT System Administrator, you will be responsible for the development, administration and optimisation of Cruse’s Microsoft 365 environment and wider IT cloud infrastructure.

Working closely with the Head of IT, and the wider Digital Services team of 5 staff, you will ensure our systems are secure, reliable, and aligned with the needs of our staff and volunteers.

Cruse operates a cloud IT infrastructure providing IT services to staff and volunteers based across the UK and Northern Ireland. Microsoft 365 is the main IT service, but there will also be other IT systems you will need to become familiar with in this role.

Cruse makes use of a managed services IT support provider and numerous application and service provider support teams; you will be required to work with these teams making sure our issues are resolved quickly and with minimum disruption.

As part of your role, you will be involved in BAU and project work and be comfortable with competing priorities and pressures.

This is an excellent opportunity for someone wanting to advance their technical skills and experience. Where they will have input into the development of the IT systems, working with an experienced and dedicated Head of IT and digital team, for a charity that is investing in its digital strategy and services.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is Friday 7th November. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that if you do not hear from us by 24th November, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice, and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Drive Head of Operations

£56,959.05 - £59,180.45

A London Weighting allowance of £3,299 will be applied for those living in London

37.5 hours per week with flexible working hours and provision of an out-of-hours response as needed

Remote with travel throughout the UK

Permanent subject to funding

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse. 

In July of this year the Home Office announced a £53m investment over the next four years to enable the Drive Project to roll out across England and Wales. To end domestic abuse, we must address the source of the problem - the perpetrator.  This funding will make a huge difference to our efforts to support survivors, by holding perpetrators to account, stopping them from causing further harm and giving them the chance to change. 

The Drive Head of Operations will play a central role in maintaining strategic oversight of internal operations, including project planning and risk management across workstreams, and partner coordination across the Drive Partnership. This is a senior leadership position providing operational leadership, staff management, and cross-partner coordination to ensure workstreams within the Drive Partnership function effectively, efficiently and in in alignment with the Drive Partnership's core mission. 

The role will report directly to the Drive Director, form part of the Drive Senior Management team and work alongside the Drive Deputy Director and other Senior Leads to embed a high-performing, values-led culture across The Drive Partnership.

How to apply

Application is by way of CV with a Supporting Statement. 

Please write a personal statement of not more than 3 pages of A4 (in minimum of Calibri pt 12 font) which covers:

· Why you are interested in this job

· Your experience, knowledge, skills, abilities and attitude in relation to the person specification 

Selection process and timescales

Closing date: Midnight Sunday 16th November

Preliminary interview with NFP: Wednesday 26th and Thursday 27th November

First interview: Monday 8th December

Final interview: Week commencing 15th December

Harris Hill is delighted to partner exclusively with Consumers International, the only global membership body for consumer organisations, to recruit their new Advocacy and Regulatory Engagement Lead.

Consumers International unites over 200 member organisations in more than 100 countries. Together, they work to protect and empower consumers everywhere, championing their rights and ensuring their voices shape products, policy and practice.

In this newly created position, you will play a lead role in one of the world’s most innovative global programmes on fair digital finance. Working closely with consumer associations, regulators, policymakers and global partners in the digital finance ecosystem, and with a focus in low- and middle-income countries, the Lead will ensure that the voice of consumers informs digital finance reform.

As Advocacy and Regulatory Engagement Lead, your role will be to drive impactful policy and regulatory engagement under the Fair Digital Finance Accelerator. You will shape and implement advocacy strategies targeted at financial services regulators to strengthen consumer protection and resilience in digital finance, particularly in instant interoperable payment systems.

Representing the organisation in high-level forums, you will also champion innovation in consumer advocacy and ensure tangible impact in markets around the world. Your experience will combine political acumen, relationship-building skills and a network mindset, and you will be able to talk to stakeholders in the Financial Inclusion space with confidence.

Your experience;

• Proven experience in advocacy, government relations or public policy (ideally in financial regulation, consumer protection or digital policy).
• Demonstrated ability to influence regulatory or policy change in partnership with civil society or multistakeholder coalitions.
• Strong understanding of regulatory processes in low- and middle-income contexts and familiarity with digital finance ecosystems.
• Excellent relationship-building and networking skills, with experience facilitating collaboration across diverse stakeholders. Bringing in and utilising your connections with stakeholders in this space is highly desirable.

There is a unique opportunity to shape the role, and run with your ideas, therefore it is well suited to a pro-active self-starter, someone who is highly detail oriented and with strong project management skills.   

- Salary: £45,000

- Full-time hours, 3 year FTC.

- This is a remote based role. Drawn to candidates living in European and East African time zones, to be able to effectively work with their team. There is no office, however, if you are London based, there is an option to meet at a co-working space weekly.

To apply, please submit your up-to-date CV by 09:00 (UK time) on Friday 7^th November 2025.

Please note that only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

The Case Coordinator will work closely with the Head of Direct Work to ensure the delivery of high-quality Independent Social Work Reports (ISWRs) across the direct work strand of SWWB. The Case Coordinator will supervise volunteer social workers, carry out social work assessments themselves, and support quality assurance processes to maintain excellence in social work practice. 

We seek a Finance Officer to join our small team. You will report to the Head of Finance to provide bookkeeping and accounting support for Global Dialogue and Global Dialogue Ventures Limited. You will use Xero and be responsible for many aspects of operational finance including maintaining accurate records in the organisation’s purchase and sales ledgers; processing accounts payable and receivable; bank and other reconciliations; supporting month, quarter and year-end closes; and resolving ad hoc queries. 

This role is part-time. We are open to negotiating a working pattern that works for the successful candidate and for Global Dialogue. 

 

Terms Permanent, 21-28 hours per week, subject to 12-week probationary period

Location Home-based. Must have right to work in UK.

Reporting Reports to the Head of Finance 

Remuneration This role has been benchmarked at a UK salary of £33,000 (pro rata for a part time position). Global Dialogue offers a range of benefits including 25 days’ annual leave plus public holidays (pro rata), a flexible working policy, and personal development leave. We contribute 6% to our employee’s workplace pension (on qualifying earnings).

 

More about Global Dialogue 

We currently host seven large networks and collaborations.  Internationally, these including Ariadne, the network of European funders for social change and human rights; the Funders Initiative for Civil Society (FICS) including narrative initiative The Hive; Hamrah, an initiative to strengthen the resilience and increase the impact of a cohort of Afghan civil society organisations in exile; and the International Education Funders Group (IEFG). 

We have five organizational commitments – when you work with Global Dialogue, you will find us to be Purposeful, Accountable, Respectful, Practical, and Equitable. These are not abstract values but active principles that guide how we work together, make decisions, and support the people, programmes, and movements we serve.

Job Description

Maintaining purchase ledger: 

• Review staff and consultant expense claims 

• Reconcile monthly credit card and Soldo statements

• Help prepare for bi-monthly pay runs by reviewing bill postings, ensuring they have received appropriate approvals 

• Setting up payments in bank accounts

• Manage the posting and reconciliation of Employee of Record invoices

 Maintaining sales ledger: 

• Post grant income to Salesforce and Xero, following up any missing paperwork and queries

• Manage monthly programme income and reporting reminders 

• Maintain Salesforce to ensure accuracy of data

 Bank: 

• Bank reconciliation for organisation’s GBP, EUR, USD bank accounts, for review by Head of Finance

• Paypal processing and reconciliations

• Support Head of Finance with FX transaction adjustments

 Reconciliations and journals: 

• Support Head of Finance with a variety of monthly and quarterly reconciliations, prepayments and accruals

• Help maintain the fixed asset register and support with monthly depreciation journals

• Help to prepare a variety of other monthly journals 

Finance systems, policy and training development: 

• Work with Head of Finance to keep finance policies and other documentation up to date

• Help draft new policies and guidance notes as required

• Provide Xero training for all new-starters and work with Head of Finance to keep training needs under review

• Act as a sounding board to programmes on finance queries and manage the Finance Team inbox

• Manage staff Soldo requests

Person Specification 

• A recognised accountancy qualification and/or qualified by experience in accounting 

• Able to demonstrate strong experience of Xero accounting software

• Good MS Office skills, especially Excel

• Track record of working to deadlines without close supervision and can ‘hit the ground running’

• Detail orientated

• Strong analytical and numerical skills, including the ability to sense check your own work

• Solid understanding of processes and a commitment to continual process improvement

• Good written and verbal communication skills, including the ability to explain finance to non-financial staff

• Able to manage a varied workload and to work flexibly in a small team

• Good interpersonal skills, supportive of other colleagues and with the ability to build effective working relationships

• Understands the importance of confidentiality

Desirable: 

• Commitment to personal progression development in the field of finance 

• Advanced Excel skills 

• Experience of training staff in the use of finance procedures and systems 

• Experience of voluntary sector or charity accounting is not essential but would be advantageous 

• Interest in human rights and social change 

 

Statement of Equal Opportunities   

We value, welcome and respect all the differences that make us who we are and recognise that the intersections of our identities enrich our community. This includes age, cultural background, disability and mental health, ethnicity and race, gender, gender identity and expression, sexual orientation, and social background. We also recognise that the interconnected nature of these social categorisations can lead to overlapping systems of discrimination. We have a robust Equality and Diversity Policy that is periodically reviewed, ensuring that candidates and employees are treated fairly.   

When talking to our team candidates can expect:    

• To be asked questions that are relevant to the role    

• All recruitment materials to be written in such a way that avoids direct and indirect discrimination, for example, without the use of gendered language   

• To be given a chance to ask questions ahead of the interview  

• To be given a clear understanding of what to expect in the interview  

• To be compensated if asked to undertake an exercise that requires significant input

• To be treated with kindness and respect in every stage of the recruitment process    

• Never to be asked irrelevant questions related to a protected characteristic   

• That reasonable adjustments will be offered and implemented at every stage of recruitment 

• Any concern or complaint raised to be taken seriously, investigated fully and managed in such a way that it would not negatively impact any recruitment decision.  

 

How to apply   

We use an online platform to manage our applications. Please follow the link to submit a CV and cover letter (not more than 2 pages) in English, detailing why you are interested in this role and how you meet the criteria set out in the person specification.

Shortlisted candidates will be invited to an initial online interview during the week commencing 24th November 2025.  

Thank you for your interest in working with Global Dialogue. We look forward to hearing from you.    

The Organisation

This is a well-established national charity with an income in excess of £100 million, playing a vital role in supporting people affected by a major health condition. The organisation is values-driven, impact-focused, and undergoing continuous improvement in its financial operations. The Finance & Assurance directorate is a trusted partner across the charity, enabling better decision-making through high-quality financial insight and compliance.

The Job

As Financial Accountant, you'll lead a small team and report to the Head of Financial Accounting. You'll be responsible for producing accurate financial statements, managing audit deliverables, ensuring compliance with charity and company law, and driving improvements in financial processes and reporting. This is a hands-on technical role with leadership responsibilities, requiring collaboration across finance, systems, and planning teams to deliver a seamless finance function.

Key responsibilities include:
- Preparing statutory accounts and technical accounting adjustments
- Leading year-end processes and audit engagement
- Ensuring compliance with VAT, Corporation Tax, and Gift Aid
- Driving system and process improvements
- Supporting and developing Associate Accountants

The Person

You'll be a qualified (or part-qualified with suitable experience) accountant with strong technical expertise in SORP/FRS102 and experience in a large, complex organisation. You'll bring a track record of producing high-quality financial reports, managing audits, and improving performance through data and collaboration.We're looking for someone who:

- Communicates confidently with senior stakeholders
- Builds high-performing, accountable teams
- Is resilient, adaptable, and committed to continuous improvement
- Works collaboratively across departments and disciplines
- Champions inclusion and values-driven leadership

What's in it for You?

- A meaningful role in a purpose-led organisation making a real difference - Remote working with occasional office attendance
- Competitive salary in the region of £50,000-£55,000
- 27 days annual leave plus bank holidays, rising with service
- Up to 8% employer pension contribution
- Life assurance and income protection
- Employee assistance programme and wellbeing support
- Season ticket loan and cycle-to-work scheme
- Opportunities for professional development and career progression
- A collaborative, high-support environment focused on learning and impact

What to Do Now

If you're a technically strong accountant who thrives in a collaborative, mission-driven environment, I'd love to hear from you. Apply now or get in touch for a confidential conversation.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

What if your expertise in financial transactions and cash management could be the driving force behind one of the UK's largest charities maintaining the financial health needed to end the devastation caused by dementia? As a Treasury and Accounts Receivable Officer at Alzheimer's Society, you'll be critical to our ability to deliver a highly efficient, high-performing, data-led financial transactions service.

About the opportunity

As Treasury and Accounts Receivable Officer within our Finance & Assurance directorate, you'll be at the heart of our financial operations. Ensuring we have the cash flow, systems, and processes that keep the Society running smoothly. This isn't a back-office role; you'll be a highly visible partner working across directorates, building relationships that drive better financial practice and performance throughout the organisation.

You'll lead our Accounts Receivable function and manage our treasury operations. From invoice generation and debt recovery to cash flow forecasting and banking relationships. Using data and metrics as your tools, you'll drive performance improvements while developing our Accounts Assistants team. Your ability to balance rigorous financial control with collaborative partnership will be essential as you help the Society maintain the financial health needed to end the devastation of dementia.

About you:

You're an experienced finance professional who understands that efficient financial transactions are the foundation that allows a charity to maximise its impact. You're passionate about using metrics and data to drive performance, and you can translate complex financial information into clear, practical guidance for diverse audiences. You thrive on continuous improvement and bring fresh thinking to everything you do.

You'll have:

- Experience developing and motivating teams, particularly those early in their careers or undertaking professional qualifications, using a high challenge, high support approach.
- Proven track record in end-to-end financial transactional processes in a large, complex organisation.
- Experience driving quality and performance improvement through data analysis, engaging multiple teams to achieve results.
- Good communication and influencing skills, with proven ability to build effective cross-departmental relationships with budget holders and business partners.
- Experience maintaining fastidious financial records and reports, identifying issues, and developing effective solutions.
- Proficiency in MS Office (particularly Excel) with strong ability to analyse, interpret and present data effectively.
- Understanding of financial accounting systems and how they integrate.
- Training and support to achieve professional qualifications may be offered to the successful candidate. As such, no formal qualifications are essential.

What you’ll focus on:

- Leading and developing our Accounts Assistants, creating a culture of high challenge, high support, and continuous improvement.
- Managing end-to-end accounts receivable processes - from invoice generation and account reconciliation to debt recovery and customer service.
- Owning and reporting on key AR and treasury performance metrics, using data to drive improvements across the Society.
- Monitoring cash position, forecasting cash flow, and managing relationships with financial institutions to support strategic decision-making.
- Streamlining processes and strengthening controls, proactively identifying risks, inefficiencies, and solutions.

Are you ready to drive performance and partnership in financial transactions that enables our teams to focus on ending the devastation of dementia? Can you bring both technical precision and collaborative energy to ensure our financial operations are robust, efficient, and genuinely enabling?

Important Dates

The deadline for applications is 23:59 on Sunday 2nd November 2025.
Interviews will begin on week commencing 10th November 2025 and will take place virtually. 

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

We’re looking for an excellent communicator who is also efficient, friendly and super organised, to help win public services for people not profit. This is a fast-paced role in a small team with a big mission!

You’ll be providing ongoing support to the team on campaigns as well as growing our media and social media profile with impactful communications. We’re looking for someone who has a track record of making compelling videos and graphics, or is eager to learn. You'll need to be keen to carry out a variety of tasks and be flexible about your role.

This role is a crucial part of the We Own It team and central to increasing our impact. Part of a small, high performing team working mostly remotely and sometimes in London, you’ll need to be extremely self-motivated and able to work efficiently and autonomously.

Head of Programmes
United Way UK
Home-based with frequent national and international travel and overnight stays around 2-3 times a month. The ideal candidate will be based close to good transport links and able to get to London easily, with access to a car and/or a full clean driving licence
Salary £42,000 - £45,000 based on experience
12-month contract with potential for extension
Full-time, with flexible working
Excellent benefits including annual leave of 25 days per year plus bank holidays, increasing by a day annually for each year of service up to 30 days and 6% employer pension contribution

Charity People are delighted to be partnering with the United Way UK, a charity which believes that all individuals should be empowered through opportunity and resources to reach their true potential, to recruit a Head of Programmes.

United Way is a global organisation that supports local communities around the world in more than 40 different countries. Communities all over the world face similar challenges, but each one requires a unique approach to solving them. United Way UK was established in 2014 and harnessing experience and learnings from United Way Worldwide, UWUK uses local knowledge and global expertise to implement the very best programmes for communities across the UK and is constantly evolving to meet the needs of the times.

Driven by the local community, UWUK works with charity partners, businesses and individuals to provide everything a community needs to thrive (education, financial stability and health), providing support in the form of funds, time and expertise. UWUK funding is privately sourced so that the charity is driving new revenue to the voluntary sector.

The Head of Programmes leads UWUK's talented delivery team and works closely with the CEO on relationship development and strategic planning. As part of a small team (UWUK is currently five staff members), the Head of Programmes will be a strong team player and problem solver, with initiative, reliability and high emotional intelligence.

Key responsibilities

* Programme design, delivery and growth: You ensure the successful delivery of programmes, monitor and report on impact, oversee the budget and ensure compliance with safeguarding, data protection and charity regulations. You will support the growth of programmes by creating, developing and writing proposals, and travel throughout the UK to support project delivery.
* Partnership development: You will scope, develop and secure partnerships across sectors, building and maintaining strong relationships with funders, partners, schools and charities across the UK and support the organisation of fundraising events, campaigns and other fundraising activities.
* Line management: You will line manage the programmes team (x 2 posts), supporting professional development, conducting performance reviews, and promoting strong team moral and wellbeing.
* Operations and strategy: You will support reporting to United Way UK Board of Trustees, United Way Worldwide and UK regulators, as well as work closely with the CEO on strategic planning and implementation.

What we're looking for

The successful candidate will demonstrate the following essential skills and experience:
* Experience in programme management, stakeholder engagement and partnership building, with strong relationship skills combined and a natural ability to cultivate positive relationships with internal stakeholders, charity partners, prospects, funders, corporates, volunteers and internal partners
* Strong project management skills with ability to manage diverse tasks and priorities with attention to detail and accuracy.
* Experience of monitoring and evaluation to collect feedback from stakeholders and continually improve and learn from programmes and report to funders.
* Solid communication skills, in both written and oral English, with the ability to present to stakeholders and write compelling project proposals.
* Experience working in the charity sector or within corporate social responsibility.
* Experience managing staff, including supporting professional development, conducting performance reviews, and promoting strong team moral and wellbeing.
* Experience in volunteering, either working with, or leading volunteer programmes, or being a volunteer.
* Experience either leading or supporting proposal writing for programme delivery.
* Advanced Microsoft Office skills, including Excel, Word, Outlook and PowerPoint.
* Full driving license.

The successful candidate will demonstrate the following personal attributes:
* Self-motivated and results-driven
* Proactive and responsive
* Ability to work on own initiative and as part of a team
* Collaborative work style and positive team player.
* Commitment to the core mission, values and work of UWUK.

As UWUK is a small organisation, the ideal successful candidate may also have fundraising experience although this is not essential.

The UWUK team are passionate about their mission and delivering results and have a caring, trusting, collaborative and close-knit culture, based on shared values and respect. This role is home-based, but you will be able to travel regularly across the UK, at least 2-3 times a month and be willing and able to easily attend meetings in London on a regular basis. Travel is covered but you will need to be able to be based with easy access to a major transport hub.

How to apply

If you would like to apply, please upload your CV using the link below in the first instance. Jen D'Souza from Charity People will be in touch with the full details about the job and how to apply. The deadline is 9am Tuesday 11 November. The interviews will take place online w/c 24 November. The ideal candidate will be able to start in December and at the latest in mid-January. We will be hosting a webinar on Friday 7 November at 1pm for candidates interested in the role (this will be recorded and shared if you are unable to attend).

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Are you ready to make a real difference in people's lives by providing specialist debt, benefit, and money advice?

This is an exciting opportunity to join Poppyscotland/RBL to help deliver a new Scotland wide service offering benefits, debt and money advice to Scotland’s Armed Forces community.
As a Benefits Adviser, you’ll provide expert advice and representation to beneficiaries on a wide range of welfare benefit issues. Your role will involve supporting individuals through income maximisation, mandatory reconsiderations, and appeals, including representation at tribunal hearings.

What You’ll Do:

- Provide expert advice on welfare benefits, including entitlements, claims, and complex cases like Student Finance and Armed Forces Pensions.
- Support with overpayments, late claims, and backdating, ensuring beneficiaries understand their rights.
- Advocate for beneficiaries with DWP, SSS, Local Authorities, and HMRC, challenging decisions and securing evidence.
- Prepare and represent cases at First-Tier Tribunals, including overpayments and appeals.
- Assess case strengths, potential outcomes, and legal implications, adapting strategies as needed.
- Stay up to date with legislation, case law, and best practices, ensuring accurate advice and representation.
- Escalate cases when necessary, including Upper Tribunal appeals, judicial reviews, and Ombudsman referrals.

Poppyscotland offers a holistic Benefits & Debt Advice Service, with the expectation that the successful candidate will develop knowledge, skills & experience in debt advice (full training and supervision provided) to be able to support clients in both areas of support.

The role is homebased with occasional travel required throughout Scotland. This includes travel to home visits and tribunal locations. In addition, travel to team meetings and training, usually in Edinburgh, is required. You may also be required to attend national BDMA Service annual events held across the UK. We do cover travel expenses.

Living within Scotland area is essential in being able to undertake this role.
This position is also subject to pre-employment checks including an Enhanced PVG check.

What We’re Looking For:

- Proven experience in welfare benefits advice, including entitlements, rates, and calculations.
- Ability to manage a caseload independently, ensuring timely and accurate case administration.
- Proficiency in Microsoft Office, case management systems, and other relevant software.
- Experience handling complex benefit calculations and successfully challenging benefit decisions.

Why join us?
Our self-funded service operates without external constraints, ensuring long-term support. The service is not target driven and instead takes a holistic approach, working alongside other teams to address wider issues like homelessness and complex needs.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

Poppyscotland/RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Policy Specialist (Children and Young People)

Are you interested in improving the lives of children and young people with a learning disability? Can you turn complex ideas into evidence-based policy? Are you a skilled communicator able to influence decision-makers? If so, we would love to hear from you!

We are currently looking for a Policy Specialist to join Mencap. This position sits within the Policy and Public Affairs teams of Mencap’s Campaigns, Advocacy and Activism Directorate (CAA). You will work closely with our influencing, information and advice, campaigning, and research work, as well as sector partners like the Disabled Children's Partnership. 

This is an exciting new role to deliver policy change and enhance the rights of children and young people with a learning disability. At a key time to influence Special Educational Needs and Disabilities (SEND) education reform, we are seeking a policy specialist to shape policy work that reflects the needs and experiences of children, young people, and their families. Working within the policy team, you will be responsible for developing evidence-based policy work and influencing decision-makers.

This is a full time position (37.5 hours per week). We are flexible with your work location, but there may be some occasional travel needed to our London office or Westminster.

You will: 

• Translate complex work into clear and persuasive policy briefings, consultation responses and reports.
• Work within wider coalitions of charities, building collaborative relationships and ensuring that the needs and priorities of our community are addressed.
• Develop and expand Mencap’s ‘Policy Shapers’ work, ensuring our work reflects the experiences of children and young people with a learning disability and their families.
• Support our information and advice team, briefing them on important developments, inputting into casework discussions relevant to your areas of work, and supporting the creation of public information resources.
• Represent Mencap at meetings and events, with MPs, civil servants, and sector partners.
• Identify and analyse relevant research to develop evidence-based policy recommendations.

You will bring to this role:

• Experience of working on public policy issues.
• Strong communication skills: experience tailoring your messaging to a variety of different audiences and representing an organisation.
• Experience building positive relationships and working collaboratively to achieve outcomes; able to positively challenge, negotiate and compromise.
• The ability to work on your own initiative while contributing to team priorities and sustain enthusiasm under pressure.
• Experience analysing evidence to develop recommendations.
• Knowledge the issues facing children and young people with a learning disability and/or the SEND system, as well as the wider parliamentary system. 
• Passion about making the world a better place for people with a learning disability. 

If you're passionate about driving meaningful change for children and young people with a learning disability and you're ready to use your policy expertise to make a real impact, please apply now with an up-to-date CV. This role will close on Monday 27th October. Interviews will be held via Microsoft Teams during the week commencing 3rd November.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

• Everyone is expected to treat people well and make Mencap an inclusive organisation.
• Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
• Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Who we’re looking for 

We’re looking for an exceptional Director of Fundraising and Communication who will lead our fundraising and communications with vision and purpose, helping us grow our reach, deepen our impact and amplify our voice. You’ll be joining a people-centred, mission-driven team, united by a shared commitment to making a meaningful difference. At a time when vulnerable young people face increasing challenges, our work has never been more urgent. If you’re motivated by impact and driven by purpose, this is a good opportunity to contribute to lasting change. 

You will be stepping into a well-established and highly effective organisation, but one that remains energised by innovation and continuous improvement. We actively welcome fresh thinking and new approaches that help us evolve and enhance our work. 

What will you do? 

This is a pivotal moment to join JET as we build on fourteen years of impact and enter a new chapter in our journey. We have ambitious plans to expand our reach and influence, and we’re seeking someone who can help us strengthen our funding base and sharpen our message. 

Reporting directly to the CEO, you will lead and develop our fundraising team, shaping a cross-stream strategy and an integrated communications plan. You’ll be responsible for setting the strategic direction for fundraising, communications and events across the organisation. By doing so you will raise JET’s national profile, grow our supporter base and significantly increase income to support programme expansion. 

You’ll bring strong experience across multiple fundraising streams, with a proven track record of securing significant multi-year funding and building lasting relationships with funders—both individuals and organisations. Alongside leading our fundraising efforts, you’ll take ownership of our brand, ensuring clarity and consistency in our messaging, helping partners tell our story, and securing positive media coverage. 

You’ll lead the development of campaigns, fundraising and marketing activities, and digital engagement that not only enhance our national profile but also drive supporter engagement and income growth.

This is a home-based role, with travel required to and within the regions where we operate, including attendance at key events. 

About you 

You will provide strategic leadership across fundraising, communications, marketing and events. Your work will be closely aligned with JET’s five-year strategy, enabling continued growth in funding and programme delivery. 

You’ll bring a wealth of experience in leading fundraising and communications at a strategic level, with a strong understanding of the sector and a track record of securing and sustaining major gifts and partnerships. You’ll be adept at managing integrated campaigns across multiple channels and growing income through sustainable funding models. 

Your leadership style will be collaborative and empowering, with the ability to build high-performing teams and foster a culture of accountability and innovation. You’ll be a confident communicator, able to inspire and influence, with excellent relationship-building skills and a strategic mindset. 

Above all, you’ll be passionate about JET’s mission to empower young people facing adversity. You’ll be a credible ambassador, committed to equality, diversity and inclusion and driven by the desire to make a meaningful difference. 

Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.  

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 45,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.

Our benefits package includes:

• Flexible working

• Enhanced annual leave

• Homeworking allowance 

• Occupational pension scheme

• Occupational sickness scheme

• Special paid leave provision

• Enhanced family leave 

Download the Candidate Information Pack

Read our Applicant Privacy Notice 

Child and adult at risk protection policy statement 

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment. 

To apply 

Please complete our online application form.

The closing date is 16th November 2025 at [23:30].

Interview Process 

• First-round interviews: Monday 24th November (online) 

• Meet the team task and fireside chat: Thursday 27th November 

• Final interview (in person, London): Monday 1st December 

Questions? 

Contact us through our website. 

Please note:

Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback. 

To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role. As part of our recruitment process, we want to make clear that we are not able to offer visa sponsorship for this position. 

As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy. 

We also reserve the right to cancel the final stage of interview on 1st December if candidate does not meet expectations at this stage. 

Policy Officer-Wales

Based at home, situated across Wales including regular travel around the country and to the Senedd, Cardiff.

22.5 hrs per week

Fixed term post 2 years - with possible extension

Circa £35,000 p.a FTE depending on experience

Make a difference for kidney patients in Wales!

Are you passionate about influencing policy and driving change? Do you want to be part of a growing team making a real impact on the lives of people with kidney disease?

We’re looking for a Policy Officer – Wales to help shape policy, build relationships, and advocate for better support and care for kidney patients. In this brand-new role, you’ll work for Kidney Care UK and Kidney Wales, engaging with policymakers, healthcare professionals, and those affected by kidney disease.

You’ll spend time at the Senedd, building connections with local politicians and councillors, and ensuring the voices of kidney patients are heard loud and clear. With your knowledge of Welsh Government structures (or similar UK experience), you’ll help drive our campaigns and influence change.

This is a fantastic opportunity to make a tangible difference, working flexibly in a supportive team. If you’re ready to champion kidney patients and shape policy in Wales, we’d love to hear from you!

Key Responsibilities

• Develop or participate in work programs and undertake projects to explore policy issues under the guidance of the Policy Director of Kidney Care UK and the Managing Director of Kidney Wales.
• Support the research, development and dissemination of policy positions in Wales.
• Work with other team members to deliver events/reports or campaigns as needed
• Keep up to date with the policy department and charity work to avoid duplication and ensure good communications with our colleagues.
• Contribute to the newly created All Wales Cross Party Group.
• Undertake desk-based research involving data collection and the synthesis of information from relevant sources.
• Seek out opportunities for communications and influencing in the Welsh parliament, including the need for a kidney group. 

About you

• Educated to degree level or equivalent experience. 
• Previous experience working with elected members
• Experience in conducting analysis and writing and editing reports for publication
• Can travel regularly to the Senedd Cymru Welsh Parliament in Cardiff and other parts of Wales, plus Alton Hampshire

Employee benefits

• Employee assistance programme | Generous annual leave | Pension | Cycle2Work scheme | Flexible working | Retail discounts | Family leave | Health cash plan

The advert may close earlier than the stated closing date if we receive a sufficient number of suitable applications.