Office Manager Jobs in Holborn, Greater London

We are looking for a Prospect Research & Donor Insight Manager to join the National Theatre Development Team.

The purpose of the role

This role is an exciting opportunity to help shape the future of fundraising at the National Theatre, as we look to grow our income from individual members, major donors, trusts and corporate organisations.

Working with the Senior Prospect Research & Donor Insight Manager, you will develop a strong fundraising pipeline that will ensure the team can reach their long-term targets.

Your natural curiosity will lead you to identify new opportunities using a variety of online sources in combination with the NT’s database, Tessitura, and you will be able to articulate your recommendations to fundraisers in a concise and compelling way. With excellent attention to detail, this role also undertakes due diligence research into potential funders to assess any risks to the NT of accepting funds. This role also manages the Development Operations Assistant, who leads the day-to-day administration of the Development database.

The role has scope to offer insights across the whole Development team and NT senior management, and would suit a strong collaborator with enthusiasm for the work of the NT.

The successful candidate will have the following: 

• Experience of managing prospect research projects and supporting prospect pipeline management in a fundraising environment.

• Experience of Tessitura or other customer relations management systems.

• Proven ability to gather and interpret information for relevance from a variety of sources.

• An appreciation for donor motivations and ability to make thoughtful connections with projects.

• Evidence of the ability to present information in a clear and concise manner, both written and orally.

If that sounds like you, this may be the role for you!

Working with us will give you...

• Complimentary staff tickets for shows and NT Talks and Events, subject to availability and policy.

• Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to local childcare providers & gyms on and around the South Bank)

• Access to interest-free season ticket loan and Cyclescheme partnership

• Pension schemes with Legal & General and NEST

• Sabbatical option, subject to agreement and policy

• Generous sick pay

• Family-friendly employer with supporting policies

• Hybrid and flexible working, subject to agreement and policy

• Training and Development Programme via e-learning platform, and specialist in-person training relating to role.

• On-site Occupational Health and welfare support

• Free-to-access Employee Assistance Programme, enabling counselling and mental wellbeing support, financial and legal advice, and advice on caring responsibilities.

• On-site staff canteen and bar

• Staff networks including Amplified: The Ethnically Diverse Network; Disability Staff Network; LGBTQ+ Network; Parents and Parents & Carers Network

• The NT is also a member of Parents and Carers in the Performing Arts (PiPA)

Please note 

The closing date for the receipt of a completed application is Friday 31st May  2024 at 12 noon.

We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.

People Department 2024

About Us

The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.

We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.

We are looking for a Corporate Partnerships Manager to join our Engagement and Fundraising Team.

The Benefits

As an Employee of the Charity, we pride ourselves on ensuring you have great employee benefits along with a supportive working environment.

• Salary: £43,931 per annum
• Car allowance £3,400 per annum
• Pension: 8% pension contributions (All pension contributions are paid by the Charity on your behalf. No employee contribution is required, though can be made through a salary sacrifice scheme)
• Paid Annual leave: 25 days plus bank holiday (prorated)
• Life assurance: 3 x basic salary
• Access to an Employee Assistance Programme and other wellbeing support tools
• Hybrid working

The Role

Based either at our Head Office in Basingstoke, Hampshire, remotely or hybrid, you will lead and manage the development and delivery of income growth from corporate partnerships.

In this fast-paced and exciting role, you’ll be proactively identifying and securing new partnerships, whilst nurturing and maintaining existing relationships. Working with the wider engagement and fundraising team, you will ensure donors receive the best experience and an integrated and joined up fundraising plan is delivered.

This role is subject to a Basic Disclosure and Barring Services Check.

About You

We’re looking for an enthusiastic manager with knowledge and experience of corporate account management and new business development. You will be experienced working in a fundraising environment and managing key fundraising projects.

You will need to be confident communicator, calm under pressure and keen to evidence the success of your work through data analysis, you will be able to adapt your approach to suit different audiences. 

Please see the job description for a full outline of the role and organisational outcomes it contributes towards.

How to apply

For more information about the Charity, please visit our website. To apply, please upload your CV and cover letter using the Apply Now button. 

We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.

Job title: Informatics project manager

Term: Full time, two-year fixed term contract

Salary: £45,000 + generous benefits

Location: Victoria, London – hybrid (minimum of one day in office per week)

Closing date: 12 noon, Thursday 23 May 2024

Interviews: From the week commencing 3 June 2024
 

We are investing in Informatics (Information Technology and Information Governance) to ensure our organisation safely embraces digital opportunities to enhance our services to our members. We are recruiting for an Informatics Project Manager to join our busy, supportive and high performing Informatics team. The current focus of this role is to manage the Customer Relationship Management project which is in flight. The post holder will be expected to manage other projects as they emerge and support the organisation to implement standardised project management methods in line with best practice.

The NHS is in a significant period of reform, due to the legislative change establishing integrated care systems (ICSs) as statutory organisations in 2022. It is also in a uniquely challenging period due to ongoing operational and financial pressures, rising demand, workforce challenges, and the need to recover care backlogs. The reform agenda and operational context both mean trusts need to find new ways to work in their local systems and deliver for patients.

This role is an exciting opportunity for the right person to gain excellent experience of supporting and influencing staff throughout a membership organisation, provide assurance to an Executive Management Team and Board of Directors and achieve a practical impact on the success of our organisation.

The focus of the role may change over time, dependent on the needs of our members.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification via our website.

NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.

ABOUT THIS ROLE

In the past five years of running our Charity Entrepreneurship Incubation Program, we have found that the best predictor of which incubated charities will end up causing the highest impact is the quality of the co-founding team. As we scale up, one of our biggest bottlenecks is identifying highly talented, value-aligned people out of the thousands of candidates from all over the world who apply to our programs. The difference in outcomes between a bad and a good hire can be huge, but this variation is even more extreme when it comes to co-founders. The initial staff of an organization set the pace, tone, and culture for the long-term. We estimate the impact of each average alumna/alumnus of our Charity Entrepreneurship Incubation Program to be equivalent to donating $200,000-350,000 USD / year to effective charities. Finding 20-30 of these gems each year is difficult but is incredibly impactful. As such, the Recruitment Manager is one of the most important roles we are hiring for. 

The Recruitment Manager will focus on:

• Vetting multi-stage application processes (application forms, test tasks, interviews and psychometrics)

• Improving and adjusting our processes (e.g. coming up with predictive interview questions for new job roles; improving existing questions and tasks on the basis of data collected)

• Developing and formalizing a deep understanding of what traits, motivations, and personality types will be successful in different kinds of career paths and roles

• (if interested and a strong fit) Working with our outreach team to develop and execute marketing strategies that speak to the right people, inform them about our supported career paths, and help them apply

• (if interested and a strong fit) Managing or co-managing the recruitment team

The kinds of tasks involved in this look something like this:

• Evaluating hundreds of application forms and test tasks to figure out which are the most promising, using a wide range of information, formal and informal clues, and heuristics

• Evaluating and conducting candidate interviews to help identify and select the most promising candidates to join our programs

• Formalizing informal hiring heuristics into rubrics and learning algorithms (no programming required)

• Project managing each application round to ensure each candidate gets useful, timely, and relevant test tasks and information on next steps

• Analyzing historical data to pull out findings for future rounds (here’s an older public example)

• Conducting interviews with successful applicants to create feedback loops for improving our processes

• Automating aspects of the process to increase scalability and reduce staff time

• Conducting interviews with experts in vetting and hiring to determine cross-applicable lessons that we can apply

• Building models and character profiles of ideal candidates and talking to alumni from our programs to refine and improve these

• Running analysis and back correlations on historically successful founders to identify traits that may define the most promising applicants

What We Need

We expect excellent candidates will meet many (but not all) of the criteria below. We are looking for high general ability, strong work ethic, and value/methods-aligned mindset more than prior work experience or a specific background.

The ideal candidate is:

• Interested in human performance evaluation

• Passionate about quickly learning new skills

• Highly impact-driven with a very strong work ethic 

• Able to work in a fast-paced and rapidly changing environment

• Has an intuitive understanding of how different people work and what makes them tick

• Strong psychological understanding of people

• Able to evaluate people critically

• A natural at reading people and understanding them

• Excited and willing to work across the cause areas (animal advocacy, global health, effective altruism, mental health, and family planning) and career paths (nonprofit entrepreneurship, research, effective giving fundraising, and for-profit entrepreneurship) our program focuses on 

• Able to move to and work from our London office at least 2 days per week (exceptions may be made for excellent applicants who do not meet this criterion)

• Able to work flexibly and collaboratively in a small team and have a positive influence on the teams they work in and around

• Results-oriented, with a consequentialist mindset, and a love of high levels of intellectual challenge 

• Comfortable with prioritization, numerical quantification, and simple spreadsheet calculations - or excited to learn these

• Able to work both autonomously and in a small team

• Excited to work in this role and feels as though it could be a great fit

• Interested in growing at and with AIM long-term

Bonus Criteria

• Background in fast moving and/or quantitative workplaces (e.g. tech startups, consulting, finance)

• Psychology, HR, or other vetting-focused backgrounds

• Experience with hiring processes 

• Experience working in effective altruism (volunteering, independent projects, internships, and jobs all count)

• Experience founding nonprofits or for-profits

• Background with a GiveWell-recommended or Charity Entrepreneurship-incubated charity

• Experience or interest in founding nonprofits or for-profits

Key Details

Salary: £57,600 per annum with generous benefits including 25 days annual holiday plus public holidays, enhanced pension contribution, private medical health insurance, life assurance and flexible/hybrid working.

Hours: 35 per week over 5 days. 

Contract type: This is a full time, permanent role. 

Location: Hybrid working with options for flexibility to work from home - the postholder will be expected to work from our central London office regularly, 2-3 days per week. 

About the Role

Reporting to the Legal Director with day-to-day responsibility for scoping, developing and running Good Law Project’s legal cases and projects and for working with the team to build successful campaigns.

What we’re looking for

• Qualification as a solicitor or barrister in England and Wales (practising or not practising). 
• Civil litigation experience with the ability to manage multiple projects at once.
• Interest in social change and how the law can be used to deliver it.
• Commitment to Good Law Project’s vision of what a better world looks like.
• Understanding of strategic litigation and/or using the law as a campaign tool.
• Experience of leading and managing junior members of staff. 

What We Do

• Good Law Project is a not-for-profit campaign organisation which uses the law to hold power to account, protect the environment and ensure no one is left behind.

• We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris  Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan.

• Our close-knit team of staff work across three core areas: campaigning, legal and operations. We are nimble and reactive to external events which means Good Law Project suits people who thrive in a fast-paced, at times quite pressured environment. You must share our passion for upholding democracy, protecting the environment and ensuring no one is left behind. Our culture is one of openness and innovation which encourages all staff to pitch ideas and influence the organisation’s direction. We are brave, honest and decisive – those are Good Law Project’s values. We recognise the value of our employees, individually and collectively, and are committed to investing in their welfare and development.

• In August 2022 we established an independent SRA-regulated law firm in London, Good Law Practice, to support and develop our work. 

• See our website for more information. 

Further Information / How to Apply

To view the full job description, personal specification, interview stages, Good Law Project values, our structure chart and to apply for this role - click on "Apply via Website".

Contact

If you have any questions about this role, please click "Apply via Website" to view our contact details.

Hours: 22.5 hours per week – Tuesday, Wednesday & Friday
Contract: Permanent
Salary: £35,692 per annum (pro-rata £21,415 per annum)
Location: 242 Kingsland Road, London, E8 4DG

Our client Peter Bedford Housing Association is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empowers people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham, we work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA’s work enables people to move on and lead independent lives.

PBHA are committed to an asset based and psychologically informed approach to our work. Mutual support, participation and personal development for both staff and service users is key to this.

The role:

This part time (0.6FTE) post is located within the core services Team, and reports to the CEO. The postholder works closely across the organisation to deliver an efficient Office management, Reception and basic HR service to all managers and staff.

Aims of the post

• To manage the office, coordinating volunteers to provide reception and administrative services. 

• To coordinate and procure office and IT equipment.

• To carry out HR administration tasks acting as a first point of contact for managers and staff.

Specific Responsibilities

Office management

• Dealing with customer & external queries and disputes dealing with in bound and out bound communication, such as hybrid mail, post, phone calls and customer satisfaction surveys. 

• Organise Reception rota and cover, enabling opening hours to be fully resourced. 

• Dealing with petty cash.

• Managing phone and IT systems, contributing to new projects and upgrades.

• Ordering and facilitating meeting refreshments. 

• Promote and manage booking of rooms. 

• Manage all hardware e.g. laptops, phones etc and ordering office consumables.

• Managing small budgets and checking expenditure.

• Ensuring all new staff are set up with correct equipment and IT access e.g. laptops, phones, keys etc with good records kept.

Volunteer and Placement development

• Day to day supervision of customer services volunteers and placements.

• Recruit and plan for volunteers and placements, including contributing to individual learning plans and reviewing progress. 

HR administration

• Investment in staff - To be an impartial point of contact for employees and volunteers seeking HR advice if their line manager is not able to assist, signposting them as appropriate to other sources of advice and assistance. 

• Employment contracts and Consulting employees - To provide administrative support when consulting on Terms and Conditions, investigating Disciplinary and Grievances and any other related matters. To support the CEO to coordinate working groups across employees and volunteers. To administer staff surveys. 

• DBS checks - To undertake renewal DBS checks for all employees and volunteers and make recommendations as necessary to managers. 

• Managing information - To ensure good quality and accurate HR information management for all employees and volunteers with due regard to confidentiality and document control. To maintain electronic files and enable colleagues to make the best use of the HR database, Breathe HR. To facilitate references for former employees in partnership with managers and the CEO. 

• Payroll - To collate information, draft and seek authorisation of payroll changes in partnership with the CEO and Director of Finance. To support the annual pay review. 

• Recruitment - To coordinate recruitment processes in partnership with the recruiting manager. This includes liaising with the recruitment agency. 

• Learning and Development - To coordinate training suppliers and place bookings for courses in consultation with the CEO. To contribute to coordinating the annual Staff and Volunteer conference. 

Customer focused services

• Promote and support tenants/participants to access PBHA’s participation and co-production opportunities.

• Be supportive of PBHA’s ethos of maximising tenant/participant influence over the development of the organisation.

• To positively promote and signpost tenants and participants to report complaints in line with PBHA’s practice. To have a collaborative and co-operative approach towards resolving complaints, working with colleagues across teams and departments. To take collective responsibility for any shortfalls identified through complaints.

General Responsibilities

• Participate in key meetings.

• Contribute to policy development, income generation, strategic and annual planning, corporate and cross-team activities, external partnerships and promotional activities as required.

• Promote, develop and support PBHA’s ethos, values and impact.

• Provide cover for other managers and workers.

All staff are expected to: 

• Work co-operatively as part of a team and with other teams.

• Be involved in the selection and training of new workers and volunteers.

• Participate in staff training and development activities, one to ones and all relevant meetings.

• Ensure the observation of all PBHA’s policies and practices, including those relating to equality and diversity, data, health and safety, financial control, standing orders, sustainability, recruitment, supervision, appraisals, sickness and disciplinary.

• Plan and organise own work with a minimum of day to day supervision.

• Undertake all other reasonable duties.

General Information

Please note that:

• Postholders must recognise the needs of the organisation to adapt the role and responsibilities of the postholder as is necessary.

• All PBHA work premises are non-smoking. 

Access Information 

The Kingsland Hub site has one level and is accessible to wheelchair users.

Main Conditions of Service

This is a part time position. The post is for 22.5 hours per week. It is expected that the hours will be delivered on 3 full days (to be agreed) each week but alternative arrangements, ie 4.5 hours per day for 5 days, may be acceptable. Duties will occasionally be carried out over evenings and some public holidays. Overtime is not paid but in line with Agile working, hours can be averaged out over a 2-week period.

Annual leave entitlement is 26 days per year plus normal bank holidays pro rata. This will rise after each completed year of service to a maximum of 30 days – pro rata.  

Salaries and expenses are based on PBHA’s salary scales and are revised each year. The salary for this post will be in the range of £35,692 pro rata per annum and the starting salary is £35,692 (£21,415 for 22.5 hours per week).

The post holder will be auto enrolled to be a member of the organisation's contributory pension scheme if eligible.

In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months). The notice period for this role is four weeks.

PBHA is committed to equality and diversity, anti-discriminatory practice and is striving to be an antiracist organisation.

Role Requirements:

Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under essential requirements in the role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.

The minimum experience required for the post is:

• Experience of developing and maintaining efficient business administration processes.

• Experience of administering and maintaining records with regard to confidentiality 

• Experience of using Microsoft Office packages and computerised HR databases to manipulate the data to generate for reports 

The competencies required for the post are the ability to:

• Able to multitask and prioritise

• Able to take and model taking responsibility

• Able to take decisions

• Excellent people management skills

• Able to work closely and effectively across departments 

• Able to promote Equality and Diversity, and PBHA’s values

• Able to liaise with a range of people across cross cutting areas such as Health and Safety

• Able to lead on document control 

It is desirable that the candidate will have:

• Experience of recruiting volunteers 

• Experience of coaching and developing volunteers or people returning to the workforce

• Experience of undertaking safeguarding DBS checks for employees and volunteers 

• Experience of an HR system would be an advantage

• Experience of maintaining confidential employee records

• Experience of tendering for office equipment and supplies

The successful candidate will need to be committed to:

• Investing in volunteers’ skills, development and wellbeing 

• Ensuring Value for Money in all purchasing and procurement

• Maintaining and developing PBHA as a best practice employer 

• Championing PBHA’s Equality and Diversity policy 

• PBHA’s values and culture of empowerment and respect 

• PBHA’s Equality, Diversity and Inclusion policy

• Co-operative team working.

• Have the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.

To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.

Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.

Office Manager – Hybrid 

Part time – 4 days a week 

Circa £36,000 per annum  

Hybrid working – London office (minimum 2 days a week) and remote  

As the first recruitment agency in the UK to become a certified B Corp, Prospectus is a recruitment business with a difference. Working exclusively in the not-for-profit sector, we believe our clients change the world for individuals, communities and society. For over 60 years we have been working across the UK and internationally to connect talented people with not-for-profit organisations.   

At an exciting time of change, we are now looking to recruit a motivated, people-focused individual to join as an Office Manager.  

In this role you will take the lead on creating an office environment that your colleagues will truly want to spend time in while continuing to ensure they can work seamlessly wherever they are. We will need you to be able to see the bigger picture and be comfortable working directly with senior leaders across the business.

You will ensure a keen focus on delivering excellent operational services and processes, including health and safety, building maintenance, office management, ICT, risk management and business continuity, working collaboratively with our external operational partners.   

You will have great ideas and think creatively about how you can ensure every Prospectus employee has a great working experience. You’re also practical and able to use your initiative to ensure those day-to-day operational niggles every business has don’t get in the way of that employee experience!  

Our Operations Assistant will report to you. 

You will have experience in office or facilities management but have seen your role evolve over the last few years as office-based work has moved towards remote and hybrid models. If you are now ready to take what you have learnt during this period to further your Operations career and embrace a more strategic, forward-thinking role we’d love to hear from you.  

Previous experience covering ICT, health and safety, managing supplier relationships and office management is essential.  

We offer an attractive salary and an annual company bonus scheme. Our benefits include flexible working, a matched pension contribution, 28 days annual leave plus bank holidays (pro-rated if applicable), wellbeing support and 6 days off a year to volunteer (pro-rated if applicable).      

Prospectus is committed to being a diverse and inclusive place of work and welcomes applications from all backgrounds, particularly underrepresented groups including people of colour and disabled people. As a Disability Confident employer, we commit to interviewing all candidates with a disability who meet the minimum requirements for the role. We are happy to discuss flexible working opportunities for this role.  

Please also contact us if you require any support with submitting your application or would like to apply via another method.   

The role shall close on 26.05.2024 but CVs shall be reviewed on an ongoing basis – so please don’t hesitate to apply!  

Interview dates – likely be w/c 27 May. There will be a 1st stage virtual interview, and a 2nd stage face to face interview in our office based in central London.  

We are an ambitious, dynamic and impactful charity. Following their sons’ diagnosis of Duchenne muscular dystrophy (DMD), Emily Reuben and Alex Johnson founded Duchenne UK in 2012. 

DMD is a devastating progressive condition diagnosed in early childhood which causes all the muscles in the body to gradually weaken. There are currently only very limited treatment options for DMD, so Emily and Alex set up Duchenne UK to change this. 

Since 2012, we have raised more than £27 million to end the devastating impact of DMD.  We fund ground-breaking scientific research to find effective treatments. We’ve developed the infrastructure of DMD clinical trial delivery in the UK. We engage industry and regulators to accelerate access to treatments. And we’re here to support every family affected and ensure that they receive the best possible care. We aim not only to improve quality of live but stop the disease in its tracks. We’re doing it faster too, because this generation of patients can’t wait.

Alex and Emily were awarded OBEs in The King’s Birthday Honours List in 2023 in recognition of their services to charity and to people living with DMD. They, and the dedicated and effective team they have built at Duchenne UK, are now at the forefront of this work in the UK.

An opportunity to join our team
We have an opportunity to join our team and build on these achievements. We are recruiting for maternity cover for our Personal Assistant and Office Manager, who will be a key part of our team and play a vital role in helping us achieve our mission.

This is an all-encompassing role for an accomplished and confident Personal Assistant to support the Founders and Director of Research of an innovative and ambitious charity and oversee the management of the Duchenne UK office.

The successful candidate will be highly organised with strong interpersonal and communication skills with the ability to build relationships with a wide variety of individuals, internally and externally. Reliability and a can‐do, proactive attitude is a must, along with having an outstanding commitment and sense of dedication to understanding, fulfilling and anticipating the principles' and office's needs and priorities.

The Personal Assistant and Office Manager will report to the Finance Manager and work alongside the Managing Director, CEO and Director of Research and Development.

Working for Duchenne UK

We are a friendly, energetic, and determined team. As we are led by two parents of boys who live with DMD, our team has a very strong feeling of contribution to our mission. 

We prioritise team building and wellness through an annual offsite Team Away Day and an annual offsite Wellness Day, alongside social activity throughout the year.

We operate a hybrid working week, to balance our team-based culture with a positive home-life. In the summer months of July and August, we operate ‘Summer Fridays’, allowing staff to benefit from half days on Fridays (pro rata’d for part time staff) to enjoy the long summer weekends.

Job Description:

 Duties to include, but not limited to:

• High volume diary management, including work and personal diary prioritisation and filtering out non-essential meetings.
• Answering, screening and responding as appropriate to incoming calls, visitors and correspondence.
• Preparing for internal and external meetings, calls and video conferences including confirming relevant materials are received, printed and bound for meetings.

• Management of travel arrangements. Scheduling and tracking domestic and international travel itineraries within several time zones.
• Administration support for the research team, including arranging meetings and assisting with event and meeting organisation.

• Management of expenses including arranging currency and processing expense claims in a timely manner.
• General office management and operational support including:
  • Liaising with suppliers / brokers (e.g. internet, energy, insurance)
  • Relationship management with office landlord
  • Overseeing office supplies and equipment
• Internal event organisation (e.g. staff away day, wellness day, staff meetings), including budget management, venue booking, overseeing delivery on site.
• Maintaining up‐to‐date contacts.
• Managing internal files and maintaining the confidentiality and organisation of file contents.
• Minute taking and writing, general secretarial and administrative support, including at Board meetings.
• Booking personal appointments for the CEO where necessary.
• Management of deadlines and prompting the team where necessary.
• Other ad hoc duties including personal tasks.
• Occasional support on Duchenne UK’s high-profile events.

The experience needed

• An excellent command of the English language: written and verbal.
• Exceptional diary management skills.  
• Advanced MS Office (Word, Excel, PowerPoint and Outlook).
• Event experience would be ideal, but not essential.
• Experience of working with a CRM system would be ideal, but not essential.

The Candidate

• Discrete, confident and diplomatic.
• An approach which is flexible, innovative and responsive.
• Ability to problem solve in a pressurised environment, work autonomously and be very proactive in approach.
• A team worker able to share information and maximise opportunities.
• Highly organised with ability to prioritise and manage multiple tasks.
• An excellent communicator, with outstanding verbal and written communication skills.
• Excellent organisational skills and an eye for detail.
• Very attentive to detail and accuracy.
• Enthusiastic, can-do attitude.

Team Working

• Embody Duchenne UK’s culture of collaboration, inclusivity, support and respect in your ways of working.
• Champion the professional integrity of Duchenne UK.
• Work with colleagues to achieve organisational aims.
• Undertaking any other duties which are required.

Other Requirements

• Occasional working outside of office hours for key events and activities.
• First aid qualification (desirable).

Sound like the job for you? We’d love to hear from you:

Benefits

• 25 days of annual leave + 8 days of public holidays (both pro rata)
• Summer Fridays – half days on Fridays in July and August (pro rata)
• Flexible working policy
• Hybrid working
• Standard Employer Pensions contributions after 3 months
• Team wellness day and team away day
• Training and development opportunities

Terms and conditions

The appointment is subject to satisfactory references and an initial six-month period of probation, during which performance will be regularly reviewed.

The applicant must have the right to work in the UK and provide relevant ‘right to work’ documentation.

Relevant training will be provided during induction as well as opportunities to develop your career through experience of different aspects of the charity’s work and working with colleagues on new initiatives.

The organisation’s hybrid working policy is at the discretion of the line-manager during the first three months of employment, to support the induction process.

Applying for this job

Please send us a copy of your CV. In addition, please answer the following questions, with a maximum of 300 words per question. You can send us a short film with your answers if you prefer or let us know if you would like to give us this information in a different way.

1. Please tell us why you would like to work for DUK.

2. In the job description, we have highlighted a range of experiences and skills we think we need. Please describe how you have demonstrated three of these. Please give us practical examples. It’s ok to use experiences from outside of paid work, including experiences you may have had in your personal life.

3. If you think you have other qualities, we have not mentioned but which you think suit this role, please let us know. We want to know some of the things you have done and the experiences you’ve had, and what you think they have taught you.

4. Tell us one thing that really excites you about this role. If you would like to discuss the role, please contact Duchenne UK

Are you looking for longevity and commitment in a role in order to diversify your skills and further enhance your knowledge in the public sector?

LOOK NO FURTHER! I have the PERFECT opportunity for you.

My client is a leading membership organisation who focus on supporting local, family-oriented and commercial businesses by representing the amusement machine supply chain - working alongside regulators and trustees to ensure equality, fairness and revenue!

Your new role

You will be responsible providing the utmost support to the Head of Finance and the wider Senior Leadership Team with diary management, minute-taking, board and council meetings, travel logistics and complex inbox management.

You will also be the point of contact for various teams like the facilities team, HR team, finance team and general building management to ensure everything runs smoothly within the office.

As the Executive Assistant and Office Manager, your duty is to support multiple individuals with a main focus on the Head of Finance.

Main scope of the role

• Administrative support to the Executive Directors
• Office Support and Management
• Council and Meetings Support.
• Ensure the smooth running of the office.
• Act as facilities manager for the office dealing with items such as telephone system, copier franking machine, furniture etc.
• Manage office cover and handling of inbound telephone calls.
• Manage incoming post - involves reading and acting on all incoming post. Once done go through and action with Executives.
• Manage any office moves.
• Maintenance of diaries - self-explanatory but often complex because of number of officers and entities.
• Arranging travel & itineraries - trips around the UK for Executive Directors.
• Confidential work for the Executive Directors.
• Assist in compiling agendas and reports for all Council meetings.
• Organise Council and other Committee meetings and meetings with Government bodies and other ad-hoc meetings.
• Taking minutes for Council meetings.
• Support the election administration - involves ensuring those voting are allowed to vote and those retiring by rotation have the opportunity to stand again, collation of attendance records and other administrative matters.
  
  

What you'll get in return

• Temporary 3 month role with a guaranteed permanent opportunity.
• £38,000 - £40,000 salary
• Training and development
• Wider support from Executives
• Strong network of high-level individuals
• Based in Farringdon - easy access to get too!

What you need to do now
This is an immediate start role with a requirement to be in the office 5 days a week so if you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About Us

Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.

We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, our programmes inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace. We provide them with independent careers guidance, high aspirations and strong employability skills.

The Opportunity

An excellent opportunity has arisen for a reliable, conscientious and self-motivated individual to join the Inspire Management Information (MI) team as an MI Data Systems Manager.

Inspire provides a full MI service to the nine local authorities that make up the London East sub-region and we work in close partnership with wider London local authorities, career companies and other national partners to support the needs of young people through the intelligent use of management information. We have a reputation for providing insightful and informative data analysis to meet local and national requirements, always ensuring the highest standards of data integrity and security.

Key responsibilities of the MI Data Systems Manager include:

• Supporting the Deputy Director and Senior Systems Manager to develop, implement and manage the MI service.
• Monitoring of data integrity and quality within the database.
• Preparing the submission of mandatory management information to the Department for Education within set deadlines and to national standards.
• Supporting a MI helpline to users of the system.
• Interrogation of the database to conduct analysis and create reports.
• Developing and delivering training in the use of the database.
• Managing a team member.
• Taking lead responsibility for the production, analysis and presentation of MI reports.
• Maintaining a high level of understanding of all national requirements relating to the service.
• Contributing to effective teamwork and information sharing

Benefits

29 days annual leave plus bank holidays

3 volunteering days per year

Family friendly policies

Hybrid working arrangements

If you have the skills and desire to join our team, please see our job description and person specification for further details about the role.

How to Apply

If you wish to apply for this role, please provide your CV and include a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.

Interviews will include a skills based test.

Closing date

Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person.  We reserve the right to close the application process early if we find a suitable candidate.

Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity for someone already working in an advice role and looking to take the next step in their career to join the Brent Irish Advisory Service (BIAS) as Advice Manager.

The Advice Manager will take the lead on BIAS’s day-to-day advice services, managing a small team of advice specialists to ensure that we provide the highest-quality service to our clients. You will need to have strong people skills and the ability to build good working relationships with staff and clients, along with excellent organisational abilities to ensure that projects are delivered on time.

This role will also involve working with the leadership team to help identify areas for future development and support grant applications and reporting, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.

If you are an experienced advice specialist and are looking to step up but don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.

KEY WORK AREAS AND MAIN DUTIES

Staff management

• Managing a small advice team, ensuring the quality of the advice provided.
• Providing support and supervision to staff on the delivery of advice services, ensuring that appropriate advice is provided and casework deadlines are met.
• Ensuring good teamwork and lines of communication between staff, volunteers and partner agencies.
• Creating a positive working environment in which equality and diversity are promoted and staff can do their best.

Quality and service delivery

• Leading the welfare advice services, including contributing to possible future expansion.
• Maintaining a small personal caseload (approximately one day’s work per week).
• Working with the Operations Manager to ensure that BIAS maintains the Advice Quality Standard (AQS) and is successful in AQS renewal.
• Leading on monitoring service delivery, recording outcomes and ensuring efficient allocation of resources.
• Managing all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.

Operational support

• Working with the leadership team as required on operational matters, including planning, strategy for future development and grant applications and reporting.

For more information about the role and who we are looking for, please see the attached job pack.

Candidates must be eligible to work in the UK. This role will be based in our advice offices but there may be some options for flexible working (i.e. one or two days per week).

WHAT DOES BIAS DO?

BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our Active Ageing Clubs and our Be-a-friend volunteer scheme. We raise over £1 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for possible further expansion in 2024 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.

Waterloo Community Counselling (WCC) offers life-changing accessible and affordable counselling in the heart of London and is a small charity that has a big impact! We are one of only a handful of Low-Cost Counselling services offering weekly therapy at reduced fees, or for free. We reach adults from diverse backgrounds and our unique Multi-Ethnic Counselling Service (MECS) provides free mother-tongue counselling to migrants, refugees and asylum seekers who have survived exile, torture, human trafficking and modern slavery in 30 languages.

WCC has gone through a period of transformation and operational improvements over the past 2 years which has increased the charity’s financial and organisational resilience. We are now looking for a Finance Manager who will join a well-developed team and be responsible for embedding the progress made and identifying further areas for improvement.

About the role of Finance Manager

The Finance Manager is a core member of WCC's management team and is a key advisor and partner to the CEO on all areas of finance.  The post-holder will have responsibility for timely and efficient management of the day-to-day accounting function and all internal and external financial reporting.  Reporting directly to the CEO this role is part of a friendly, highly productive and collaborative, dedicated clinical and operational staff team of ten.

It is a varied and senior position that is part time, 3 days per week, and we are happy to discuss how the hours are worked over the week. It’s hybrid, working a minimum of one day per week in our Waterloo office. The salary is £45,000 to £48,000 pro rata, depending on experience.

The successful candidate will:

• Be a Fully Qualified Accountant (CIMA, ACCA, ACA, ICAEW etc).
• Have 5+ years PQE, preferably with charity sector/ fund accounting experience.
• Able to demonstrate working independently and as finance lead.

What's on Offer

• Permanent contract (you will have a probation period of 6 months)
• Salary range of £45,000 to £48,000 depending on experience (Part time 3 days, pro-rated salary to hours)
• Flexible, hybrid working (1 day a week in our Waterloo office but this can be flexible)
• 25 days annual leave plus bank holidays (pro rata)
• Employer Pension contribution 3%
• Ability to be a key influencer / decision maker within the organisation.
• Positive, supportive working environment where learning and development is actively promoted, and training needs supported.
• Monthly Reflective Practice Group for the staff team (RPGs provide a supportive space for people to explore and understand their interactions and team dynamics amongst other things)

WCC is committed to Equality, Diversity and Inclusion and we therefore welcome and encourage applications from people of all backgrounds. The charity promotes a positive work life balance through its inherent flexible approach.

Closing date: Friday 14th June
Interview date: week commencing 1st July

About us

REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.

REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.

With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Operations Manager to help us deliver on our mission and vision.

REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.

The Role

The Operations Manager's role is critical to the charity's long-term sustainability and is pivotal in ensuring that we remain relevant and necessary.

This is an internally focused role in our service delivery, covering clients' and volunteers' journeys. You will be part of the management team, ensuring the smooth and efficient delivery of our central team's support to our network of branches.

We seek someone passionate about providing a quality service to everyone and who is not afraid to drive change and improvement. Experience in being part of a team delivering a change programme that involves volunteers is essential. You must demonstrate that you are a resilient, strong team player with an eye for detail and excellent people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.

As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO and the Strategic Programme & Change Manager to help develop REMAP's operational structure and support its day-to-day operations.

About You

We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.

To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.

You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.

Terms & Conditions

Place of work: Fully remote, with occasional 2/3 nights away for year-round events.

Working Hours: 37 hrs—a minimum of core hours from 10 am to 3 pm Monday through Friday must be met.

Salary: £35,000 – 40,000, dependent on experience

Holiday entitlement: Begins at 25 days per annum, in addition to public holidays.

To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the person's specifications. 

We are a Disabled Confident employee.

At Ambitious about Autism, we’re currently looking for a Research Manager to join our External Affairs team.

You’ll conduct and commission research projects, publish and disseminate research findings to ensure we are maximising our reach and impact, and ensure that we are using relevant and up-to-date evidence throughout our work.

You’ll identify key research needs and questions to continually improve our activities and impact for autistic children and young people, drafting briefs and managing independent researchers to deliver projects on time and to budget.

You’ll use both quantitative and qualitative research methods to develop and support co-produced research with autistic children and young people, as well as parents and carers, whilst ensuring that new evidence is embedded into our resources, working collaboratively with the policy, communications, fundraising and service delivery teams to ensure that we maximise the impact of our findings.

The successful candidate will be joining the organisation at an exciting time and this role will play a central role in providing an evidence base for us to influencing Government, as well as enable us to engage media and public attention to our calls for change. It will also look for ways to unlock insight and learning, so we can influence the practice of the wider education sector.

We are looking for someone who has:

• Strong working knowledge of quantitative and qualitative research methods.
• Proven experience of managing research projects or programmes within agreed timescales and budgets.
• Strong analytical skills with the ability to critique and summaries data and research findings to make recommendations.
• Excellent writing and communication skills, with the ability to translate complex research evidence into forms that are accessible for a range of audiences.
• Ability to effectively prioritise a diverse workload in a fast-paced environment.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.