Office manager jobs

We are seeking an experienced practitioner with knowledge of the criminal justice system and working in partnership with statutory agencies, and familiar with the role of MAPPA.  The post holder will need to be confident in the assessment and support of those convicted of sexual offences and will hold a case load of service users along with the oversight and management of volunteers who provide interventions to service users in the community.

Circles South East (Circles SE) is a registered charity and leading provider of services that address the damage to society and individuals caused by sexual harm and violence. Circles SE’s primary aim is to provide a comprehensive package of support to all whose lives have been impacted by sexual harm and sexual violence. Its vision is to become essenIally a “one stop shop” for issues relaIng to sexual abuse, and embracing multi-agency working practices. We are a community project addressing some of the most marginalized and neglected areas related to sexual violence and the harm it causes in our communities.

The Role
This is a great chance to join a busy policy team to work with colleagues on technology law and digital transformation in the legal sector. You will be part of the Private & Commercial Law team, who shape policy in areas that matter to many of our members and firms they work in.

Technology law & digital transformation is a growing policy area. The drivers for this are;

an increased level of government/regulator activity,
advances in emerging technologies, such as AI, that the legal profession are adopting - to varying degrees, and
members' growing demand for information on the opportunities of digital transformation, and assistance to manage the risks of emerging tech.

This is an exciting and varied role where your expertise, knowledge and skills will be used to great effect to make a real difference for our members, their clients and the rule of law.

What we're looking for
Ability to engage with and influence legal policy development across government, parliament, regulators and the legal profession. Spotting opportunities to develop credible and persuasive policy positions and recommendations.

Strong understanding of the UK's legal and political systems, plus a good working knowledge of cross-cutting technology policy issues. Some expertise in how lawtech and digital transformation is occurring in the professional services sector, or the ability to quickly develop this.

Ability to build and maintain effective working relationships with a broad and diverse range of people including colleagues across the Law Society, office holders and members, and external stakeholders at all levels, and to be a credible representative of the Law Society

What's in it for you

This is an excellent opportunity to work in a forward-thinking membership organisation dedicated to supporting solicitors, protecting access to justice and promoting the rule of law. We have a strong reputation for excellence and legal expertise, and are committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

We offer hybrid working (minimum eight days a month working on at our office in Chancery Lane), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

This role is designed to be full time from Monday-to-Friday. If you wish to have another working pattern, please contact Nick Denys (details below).

If you would like to have an informal discussion any aspect of the role, please contact Nick Denys on

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

 
Are you a HR professional who is passionate about mental health?
 
My client is a well known mental health charity who are looking to recruit their next People Advisor.  
 
This is a permanent position working 37.5 hour per week. They offer a flexible working approach with 2 days per week on site in their Victoria office with the remainder of the week working remotely. 
 
To be considered for the role you will have HR generalist experience and a strong foundation in ER casework.
 
£38,890 per annum
 
Role
 

• Act as the first point of contact for employee relations issues, supporting and coaching managers in all aspects of case management including disciplinary, grievance, capability, sickness absence, and performance matters
• Track, monitor, and report on ER cases for oversight and continuous improvement
• Advise and support line managers on a broad range of People issues
• Manage elements of the recruitment and onboarding process directly
• Support the delivery of the academy as well as other learning and development programmes
• Assi the Head of People with remuneration processes, including salary benchmarking, promotions, and benefits management
• Look to review, develop, and implement People policies and procedures,
• Ensure policies reflect and reinforce the organisations behaviours and values
• Support managers and employees with HR systems queries
• Run reports on absence, holidays, and other People metrics

 
If you are interested in applying for this through TPP Recruitment then please do so by sending your CV to [email protected]

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About The Role
Audience Insight Researcher – 12 Months Fixed-Term Contract
Closing Date: 29th May 
Contract: This is a 12-month fixed-term contract, with the possibility of an extension
Interviews: 16th June 
 
Application Process: Please ensure you apply with your most updated CV and a supporting statement explaining why you believe you would be the most suitable individual for this position.
Are you ready to use your expertise as a market researcher to deliver truly actionable insights that will help Alzheimer's Society drive the change needed for people affected by dementia?
Do you have the skills and passion to make a difference through research, supporting one of the UK's most pressing health and social care challenges?
An exciting opportunity has arisen for an Audience Insight Researcher to join the Audience Insight team at Alzheimer's Society on a fixed-term contract. We are looking for an exceptional individual with proven experience in designing, conducting, and delivering qualitative and quantitative ad hoc primary research projects. The focus of this role is on producing clear, insight-led recommendations that support teams across the organisation in making evidence-based decisions.
The Audience Insight team operates as a hybrid internal agency and consultancy, leading transformative market research that shapes strategic direction. Our work spans a wide range of audiences, including supporters, service users and the public, and includes both primary research and analysis of secondary data sources. We also partner with trusted external agencies on key large-scale research initiatives.
All our projects are insight-driven and strategically aligned, providing high-quality consultation rooted in a deep understanding of the needs and priorities of internal stakeholders.
You will:

- Design and conduct qualitative and quantitative market research projects.

- Project manage throughout the project lifecycle.
- Determine the appropriate methodology to meet the project objectives, budget & deadlines.
- Design questionnaires and discussion guides.
- Conduct qualitative interviews and moderate group discussions.
- Programme surveys to be conducted with supporters.

- Analyse qualitative and quantitative data.
- Lead on the evaluation of data from market research tracking projects.
- Write reports that provide insight and actionable recommendations.
- Present to internal stakeholders.
- Collaborate with colleagues on the Audience Insight team to deliver market research and reporting excellence.
- Build and manage relationships with internal stakeholders.
- Build relationships with and manage external partners.
- Manage ongoing MR projects.
- Ensure market research conforms with all GDPR, compliance and information governance, as well as the MRS Code of Conduct.

About You
You are:

- Passionate about championing the diverse needs of people affected by dementia.
- Proficient in designing, conducting, and analysing both qualitative and quantitative market research.
- An experienced qualitative moderator, confident in facilitating engaging discussions.
- Skilled at producing insightful, story-led reports that communicate findings.
- An excellent communicator, both written and verbal
- Highly organised, with the ability to manage multiple priorities and meet deadlines.
- Detail-oriented, with a meticulous approach to your work
- Proficient in the MS Office suite, particularly PowerPoint and Excel
- Experienced in survey programming tools (e.g., Forsta, SmartSurveys) – desirable.
- Knowledgeable about the MRS Code of Conduct, GDPR, and data protection regulations.
- A collaborative team player who thrives in a supportive working environment
- Self-motivated, proactive, and eager to learn and develop.

You’ll be working on direct marketing campaigns that engage and inspire people to donate. And make it as easy as possible for them to choose the way they give. As part of the team, you’ll be innovative in a changing fundraising and external environment, to achieve ambitious annual income targets.

You’ll assist with and, when required, project manage direct marketing activities through campaign, project, and agency and supplier management in order to retain existing donors and acquire new ones. To ensure everyone feels good about their donation.

This role will primarily have a focus on cash appeals and raffl es at Parkinson’s UK.

What you’ll do

• Assist with and, when required, project manage direct marketing campaigns, both online and offl ine, maximising income through acquisition and stewardship communications to secure one-off and regular gifts.
• Manage relationships with creative, print and response handling agencies working on campaigns.
• Support the Senior Individual Giving Offi cers in achieving strategic objectives, monitoring income and expenditure and using database analysis to inform and improve the individual giving programme.
• Integrate the direct marketing programme into Fundraising and Experience Directorate activities and support the overall Parkinson’s UK strategic plan.

What you’ll bring

• Proven experience of successfully scheduling and managing campaigns to deliver results against agreed objectives and targets.
• Excellent copywriting, creative and proofreading skills for both online and offl ine materials.
• Experience of operating in a modern digital workplace, including using digital tools, platforms and techniques to work collaboratively and productively.
• Ability to review and evaluate data and campaign results and pull out key trends to inform future work.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.

As Senior Finance Officer, you will play a vital role at World Heart Beat, ensuring the effective day-to-day management of finances, financial administration, and bookkeeping, as well as informing future business planning. You will work with key personnel across the team, providing guidance and leadership in relation to budget management and financial information to support funding applications and stewardship. You will also provide excellent reporting to support the Executive and Board.

It is an exciting time for the charity, following the opening of World Heart Beat Embassy Gardens in 2023, our second site for music teaching, which includes a café, concert hall and recording studio. The operation of two sites has increased our activities and overheads, making the Senior Finance Officer role even more crucial. We have also established a CIC through which new earned income streams are channelled. The Senior Finance Officer will have the opportunity to develop and shape financial processes and contribute to forward planning.

Permanent, Part Time (4 day week)

Circa £40,000 (pro rata) plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are seeking a compassionate and highly organised individual to work within the Welfare Benefits Team. You will be required to undertake welfare benefit checks and provide tailored advice on missing benefit entitlements and on wider income maximisation areas. You will also be required to provide advocacy and representation at appeal tribunals and with challenging more complex benefit decisions.

The successful candidate will need to have experience of providing welfare benefits advice with skills in advocacy, negotiation and communication. They will be an articulate communicator with excellent IT skills suited to working in a paperless environment. You must be able to demonstrate an ability to relate to people of all ages especially older beneficiaries, in a manner which is conducive to relieving stresses and concerns by giving sound and impartial information, guidance and assistance. 

The role will be office based at our London HQ, currently with hybrid working of 2 days in the office and 2 days working from home. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Wednesday 21st May 2025, 5.00pm. A test will be held w/c 26th May 2025 and interviews will take place w/c 2nd June 2025.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Standard DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

 

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Training Officer (Events) 

Join a Great Place to Work certified employer! 

We are seeking a Training Officer for a maternity cover, to lead and deliver impactful in-person training events that support early years professionals across the UK. 

Position:Training Officer (Events) – Maternity Cover 

Location:Huddersfield/Hybrid (minimum 2 days per week in the office) 

Hours:37 hours per week 

Salary:£26,000 Per Annum 

Contract:12 months – temporary to cover maternity leave

Benefits: Include 25 days’ holiday, rising to 29 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

The Role 

As a key member of the Quality and Training team, you’ll take the lead in managing in-person training events. From initial planning to post-event evaluation, you will ensure every event is delivered to the highest standard and in line with organisational goals. You will also line-manage a Training Administrator and play a central role in upholding the quality and impact of member events. 

Key responsibilities include: 

• Planning, coordinating, and hosting in-person training events across the UK 

• Ensuring Associate Trainers are booked and prepared with relevant materials 

• Liaising with stakeholders including trainers, customers, and venue providers 

• Managing budgets, financial records, and procurement processes 

• Supervising a Training Administrator to deliver excellent customer service 

• Reporting on KPIs and training impact to managers and stakeholders 

• Supporting product development and identifying training needs 

• Organising NDNATalk and ad hoc online events with marketing and PR support 

• Leading customer engagement from registration through to post-event feedback 

About You

You’ll be highly organised and confident in managing events from concept to completion. With strong administrative and communication skills, you’re comfortable managing multiple priorities and working with internal and external stakeholders. You’ll bring energy to your team and take pride in delivering training that makes a difference. 

Essential skills and experience: 

• Proven experience in training or events management 

• Excellent organisational and time management skills 

• Strong IT skills, including MS Office and database systems 

• Ability to manage and motivate a team 

• Strong verbal and written communication skills 

• Financial administration and budget monitoring experience 

• Ability to work flexibly and travel within the UK as needed 

Desirable: 

• Experience using video conferencing tools 

• Line management experience 

• Degree in events management or a related field 

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

The organisations is proud to be recognised as a Great Place To Work® certified employer. This means employee feedback has determined that they offer a fantastic employee experience with a strong sense of community and workplace pride. This certification is a significant achievement, and the team are incredibly proud that it’s employees feel so positively about their experiences working at the organisation. 

You may also have experience as a Events Coordinator, Training Coordinator, Event Manager, Learning and Development Officer, Programme Coordinator, Project Officer, Training Administrator, Development Officer, CPD Coordinator, Conference Officer. #INDNFP 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. 

Resident Services Coordinator
Area of operation: Resident Services
Salary: £38,667 per annum
Hours: 37.5 hours per week
Responsible to: Customer Services Manager
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum plus bank holidays
Place of work: Hybrid contract with regular attendance at English Rural offices in Godalming, Surrey

About English Rural:

English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people.  We own and manage around 1,500 affordable properties, spread amongst 150 villages, and have a development programme of around 200 more homes.

About the role:

This is an exciting opportunity to work across all areas of resident services provision including customer services, repairs and tenancy management. Ideally suited to someone looking to expand an existing career in housing, this new role will offer the opportunity to collaborate with technical and housing specialists to develop, co-ordinate and manage a range of projects within the team, as well as support the day to day operations of English Rural. Often working at pace and balancing competing demands, the role requires someone with exceptional organisational and project co-ordination skills.

About you:

To succeed in this role, you will have a proven track record working in housing services, ideally in a housing association or property related environment. You will need good communication and interpersonal skills, with an ability to collaborate and work effectively within a fast-paced environment. Excellent organisation and time management skills are essential to the success of this role, along with sound judgement and decision making. Experience in achieving excellent levels of customer service are essential. The right candidate will have sufficient skills, knowledge and expertise, either from a formal qualification or direct experience.

Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK.

Closing Date: Mid-day on Thursday 5th June 2025

Interview Date: Tuesday 10th June 2025 (interviews to be held in our Surrey office)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.

No agencies please.

Hybrid working, with some travels across West Mercia as required.

Key Responsibilities

• To work directly with service users to provide support, deliver action plans, and conduct follow-ups. This could be conducting initial assessments to determine the service user’s needs, providing tailored housing advice/support to service users transitioning from prison or serving a community sentence, or working with young people on various programmes.
• To liaise with partner organisations/agencies, as required, on service delivery.
• Where necessary (for example, when working with young people), challenge inappropriate behaviour in a fair and equitable manner while motivating them to change.
• To maintain caseload efficiently, and to maintain accurate case records and documentations on relevant systems.
• To maintain accurate service user records, ensuring compliance with confidentiality and data protection regulations.
• To attend staff meetings and training events as required.
• To adhere to safeguarding processes, manage safeguarding concerns and risk factors.

Essential Person Specification

• High level of numeracy and literacy (preferably GCSE standard or above).
• Good communication, interpersonal, advocacy, and collaboration skills.
• Respectful of cultural differences; commitment to equal opportunities and anti-oppressive practice.
• Competency in IT applications, databases, systems, SharePoint, Microsoft 365, Microsoft Teams, and Microsoft Office applications.
• Ability to manage own caseload.
• Mature, reliable, resilient, energetic, patient, and consistent in approach. 

Why Work for YSS? 

• Annual leave of 27 days, excluding bank holidays
• Christmas Eve and New Years Day as Company holidays 
• Pension Scheme
• Employee Health & Wellbeing plan
• Occupational sick pay
• Flexible working / hybrid working
• Monthly supervision for support / personal development
• Robust induction and training programme with an organisational commitment to ongoing training and personal development.

Notes​

• Our organisation follows Safer Recruitment principles and guidelines for all posts where contact with children and/or adults at risk is possible – this includes a full application process, interviewing candidates, taking up and verifying two satisfactory references (one of which must be from your last employer), verifying qualifications, identity checks, an enhanced (Disclosure and Barring Service) DBS check and HMPPS prison vetting.
• You must have the right to live and work in the UK to be considered for this role.

This is a varied role and the successful applicant will drive our community and events fundraising. You will organise the Tour de Vale Bike Ride plus other fundraising events at Stoke Mandeville Stadium, source runners for a range of third-party events including the Great North Run and help them reach their fundraising targets, identify and develop opportunities for community groups and local companies to support the charity and lead and manage our schools fundraising programme.

Reporting to the Head of Fundraising, you’ll be an integral member of our staff team who are committed to providing an excellent supporter and donor experience.

About you

We are looking for a friendly and organised individual with a proven track record of meeting or exceeding targets from sponsorship-based events or community fundraising along with experience of preparing activities to recruit, engage, inspire and retain supporters.

You’ll be confident at building relationships with volunteers and supporters with a keen interest in supporter care. You’ll be an engaging communicator, have excellent multi-tasking skills and attention to detail, be happy working within a team as well as on your own and have a flexible and collaborative approach to your work.

About us

We’re WheelPower, the national charity for wheelchair sport and we are passionate about helping disabled people lead active lives.  We do this by organising sports sessions and providing advice to recently paralysed hospital patients, organising a variety of events and programmes at Stoke Mandeville Stadium and throughout the country, organising online fitness classes and producing resources which enable disabled people to stay active in their homes and working with partners to improve their delivery models.

Although the role is based at Stoke Mandeville Stadium, we are following a blended approach between office and home working with full time staff currently working two days per week in the office.

WheelPower is an inclusive employer committed to developing a diverse workforce.

Benefits

This is your opportunity to make an impact in an organisation where your voice will be heard and your hard work noticed.

As well as a salary of £30,000 a year, enrolment in our Stakeholder pension scheme and a flexible, family-friendly environment, you can look forward to free access to the fitness facilities at Stoke Mandeville Stadium and discounted accommodation in our onsite hotel.

We offer 25 days leave plus bank holidays and operate a time off in lieu system for any time you work outside of your normal hours.

Flexibility

We welcome applications from all sectors of the community and are open to applications from people looking for part time work.

Salary: £30,000
Benefits: Flexible working. free gym membership, swimming and fitness classes
Contract: Fixed Term 14 months (Maternity Cover)
Hours: 37.5 hours a week including occasional weekend and evening work (part time considered)
Location: Hybrid / office location is at Stoke Mandeville Stadium, Aylesbury
Reporting to: Head of Fundraising, Data & Communications
Working closely with: Fundraising & Marketing Team, Volunteers

Main purpose

To lead WheelPower’s community and events fundraising programme.

Are you an organised and detail-focused administrator who enjoys working with systems and supporting others to succeed?

We're looking for a Learning and Development & Safeguarding Administrator to join our People, Culture & Inclusion Directorate. You'll play a key role in keeping our systems up to date, managing data, and ensuring key administrative processes run smoothly across both Learning and Development and Safeguarding teams.

Key Responsibilities:

• You will play a key role in supporting the organisation's training programmes, workshops, and events - from scheduling sessions to preparing materials.
• Keeping training and development records accurate and up to date across internal systems will be part of your day-to-day processes.
• You will assist with the administration and record-keeping of mandatory training and contribute to monthly reporting.
• Your role will involve identifying and supporting process improvements across Learning & Development and Safeguarding administration.
• You'll be managing and responding to queries in shared team inboxes, escalating where appropriate to ensure timely responses.
• You'll be responsible for regular housekeeping and updates on the Learning Management System (LMS) and the MyConcern Safeguarding system.
• You will provide administrative support to the HR team, particularly in onboarding and welcoming new staff members.
• An important part of your role will be helping create, maintain, and review professional safeguarding resources used both internally and externally.
• You'll contribute to team coordination by taking minutes, recording actions, and supporting the smooth running of meetings.
• Additionally, you will be maintaining organised filing systems and databases across both functions.

About You:

• Proficient using Microsoft Word, Excel and PowerPoint
• Strong organisational skills with the ability to manage your time well and prioritise tasks effectively
• High level of accuracy and strong attention to detail
• Committed to following data protection regulations and confidentiality around challenging subject matter.
• Works well independently and as part of a team
• Approaches work with flexibility and a positive attitude
• Comfortable using or learning systems such as Learning Management Systems and Incident Reporting Tools

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

Interviews are due to take place from first week of June.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong attention to detail, organisational, accuracy skills with the ability to manage multiple tasks independently and as part of a team.
• The ability to maintain a range of professional relationships and work within the boundaries of confidentiality.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This is a great opportunity for someone who enjoys working in a busy support role and is keen to contribute to staff development and safeguarding practices. If this sounds like you, we'd love to hear from you.

Living Paintings is the national charity on a mission to ensure every blind child in the UK has equal access to the visual world of pictures, books and learning. From adapting bestselling picture books into accessible, tactile-audio formats for blind children to developing resources designed to inspire, educate and entertain – our free postal library gives thousands of blind children and young people the world at their fingertips.

We are looking for a strategic, organised and creative Communications and Marketing Lead to join us at an exciting time for the charity. In the last two years, we have doubled the number of beneficiaries using our service thanks to innovative campaigning and strong storytelling. We are working to an ambitious 10 year strategy that will further raise awareness of Living Paintings and our work, increase income and maximise our impact.

MAIN PURPOSE OF JOB

In this role you will lead on maintaining, developing, and delivering all aspects of our charity’s communications strategy and its associated activities, working closely with the Communications Assistant as well as the CEO, Fundraising Lead, Library Manager and Publishing Manager. Primarily an outward facing role, the postholder will ensure that the charity has the broadest possible positive exposure to stakeholders – both current and future – and continue to build Living Paintings into a credible, recognisable and positive brand.

Hours: 28-35 hours per week

Salary: £45,000 - £48,500 FTE

Place of work: Hybrid between home and office in Kingsclere, Newbury (at least 2 days per week in the office preferred).

Reporting to: Chief Executive

Line Management: Communications Assistant

Working week: Office hours are 9-5 Monday to Friday with one hour for lunch. Flexible working available and we are positively reactive to employees life needs. Some weekend and evening work may be required from time to time for which time off in lieu will be given.

Travel: On rare occasions the successful candidate must be prepared to travel throughout the UK if required. All mileage and travel expenses for business purposes will be reimbursed.

Qualifications:  Educated to degree level of equivalent professional experience.  We would prefer that the successful candidate also have a Fundraising or Marketing qualification.

Duties and Key Responsibilities

• Develop and oversee the organisations overarching Communications and Marketing Strategy to enable Living Paintings to reach its ambitions and targets.
• Lead on the development and management of all planned proactive and reactive PR and media activities.
• Lead on all aspects of brand development, management and communications to create a consistent, coherent, credible and recognisable brand.
• Develop, implement and manage processes to ensure campaigns from all departments are integrated, run effectively, efficiently and are impactful.
• Lead on the development of all the charity’s on and offline content.
• Lead on the charity’s social media presence and brand, growing following, engagement and conversions.
• Manage, develop and optimise the charity’s website, email communications and digital offering – championing innovation, implementing effective, conversion-focussed user-journeys.
• Lead on all on and offline marketing activities – including but not limited to SEO, digital/social advertising, print.
• Manage budgets for communications and campaigning activities.
• Maintain positive contact with stakeholders – beneficiaries, families, friends, Trustees.
• Continually develop and monitor KPIs, taking an agile approach to activities to ensure these can be met effectively.
• Regular reporting and presenting on all aspects of communications and marketing.
• Lead on fostering positive relationships with our VIP and Celebrity supporters.
• Work closely with the Library Team to proactively source quality stories from beneficiary groups to feed in to our marketing, communications, PR and fundraising activities.
• Act as a representative and ambassador for Living Paintings at media appearances and events.
• Manage the procurement of and the relationships with freelancers and suppliers employed to support Living Paintings in their campaigns, communications and marketing activities.
• Continually seek out new opportunities to promote the work of Living Paintings.
• Support other members of the Living Paintings team in their personal development and understanding of communications processes.

Experience

Required demonstrable experience  of:

· Developing and implementing a successful communications strategy.

· Communicating to and working with a wide variety of stakeholders and audiences.

· Financial management and budgeting.

· Managing and developing people.

· Working collaboratively and effectively with a wide variety of people both internally and externally, at all levels. 

· Reporting to agreed KPIs and analytics and setting improvements based on results.

· Project management and managing multiple projects

· Using a fundraising/CRM database.

Preferred Demonstrable Experience:

· Experience of working within a charitable, not for profit environment

· Experience of working with/for blind and partially sighted people

Skills

· Excellent written communication skills and ability to present complex concepts to stakeholders

· Wide range of IT skills, including use of presentation software.

· Ability to make full use of a wide variety of social media platforms.

· Project management skills.

· Analytical skills (both numerical and conceptual)

· Ability to combine strategic development and leadership with general day to day operational delivery.

· Strong communicator with the ability to inspire and enlist the support of others.

· Excellent team player, ambitious and results driven, a confident manager.

· Excellent numeracy and attention to detail.

· Wordpress

Knowledge

· Knowledge of proven, up to date communication techniques and channels.

· Managing people.

Personal attributes

· Self motivated and able to work effectively alone and with a team.

· Creative approach to communications management.

· Results focussed.

· Able to demonstrate empathy with our aims.

· Drive and ambition to meet KPIs based on audience reaction.

· A positive and pragmatic approach, able to juggle and manage a breadth of projects and range of competing priorities.

· Able to deal confidently with people at all levels, gets on well with colleagues and supporters.

· Able to motivate people and generate enthusiasm, motivated to learn new things.

· Able to work on own initiative, introducing new solutions and innovative ways of improving working procedures.

Safeguarding

· Living Paintings is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees and volunteers to fully share this commitment

Eligibility to work in UK

· Proof of identity and eligibility to work in the UK.

General

· Able to travel for work within the UK occasionally

· Able to work flexibly to include evenings and weekends to meet the demands of the job

Annual leave: We offer 25 days annual leave plus bank holidays rising by 1 day per annum up to 30 days when working on a full time basis. 

Do you want to work with a leading advocacy charity organisation supporting those in need?  

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

Are you keen to make a difference to people who want to be heard? 

Then come and join us here at VoiceAbility. 

We have an exciting opportunity for an Advocate to join our team covering Manchester.  Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential. For work with our children and young people in borough, there will be other settings to visit.

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

About you

Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or Children and young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits 

· 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

· 5% employer pension & minimum 3% employee contribution 

· Salary sacrifices pension scheme 

· Separate Life Assurance Cover (equivalent of two times your annual salary) 

· Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

· 24/7 Employee Assistance programme 

· Access to remote counselling service 

· Paid Disability Leave 

· Paid compassionate Leave 

· Home Working Allowance  

  Support with continuous professional development 

· Access to Clifton Strengths Coaching for development  

· Personal Development Plans 

  How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options.

How to apply

To apply for this role please sign up for a recruitment account by visitng our website. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; 21 May 2005

Interview date: Week Commencing possibly as early as w/c 26 May 2005

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

NB:  If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.