Office manager jobs

About the Role

Sense is recruiting for a Supporter Services Assistant to join our fantastic Engagement Team in Kings Cross, London on a hybrid basis.  

The successful applicant will play vital part in the Engagement Department and the charity as a whole – it makes sure that supporters have an outstanding experience of supporting Sense and know how much they are valued. Your daily task’s are varied with a mixture of in-and-outbound calling, combined with essential administrative tasks like income processing or capturing important information about Sense’s supporters and their motivations to support the charity.  

The main duties and responsibilities include:

• Accurately processing fundraising income, including cheques and cash, vouchers (CAF, KKL) direct debits, payroll giving and from online donation platforms (Just Giving, Virgin Money Giving, Facebook) within agreed timescales and in line with provided procedures.
• Create or amend supporter records on Sense’s Raisers Edge database, ensuring that all interactions between charity and supporter etc are recorded accurately and in line with best practice GDPR.
• Identifying opportunities for supporters to further engage with Sense and promoting them as appropriate to help deliver Fundraising department targets (such as sharing a supporter story with our Comms team).
• Work with other fundraising teams to ensure relationships with supporters are managed effectively, both by responding to enquiries promptly and by working to the agreed supporter communications plan. There is also the expectation to attend other teams’ meetings i.e. Community, Events, Philanthropy to understand what activity is happening across the charity. 

To succeed in this role, you will have:

• Previous experience of working in a customer or supporter service environment
• Administrative experience in a busy office environment
• Experience of using Raiser’s Edge or similar Customer Relationship Management database
• Outstanding customer service, an excellent telephone manner and ability to understand team needs to prioritise workloads effectively.
• Excellent attention to detail, especially when entering data.
• Good working knowledge of MS office, including Word, Excel and Outlook.

For a full job description and person specification please see the link below.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependant on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Working alongside the existing Stewardship Resourcing Officer, you will be part of a team working to help embed a culture of generosity across the diocese in response to the generosity and grace of God. You will be focusing on the encouragement of planned giving, the continued introduction of contactless giving and the Parish Giving Scheme, supporting treasurers and contributing to materials to assist parishes in becoming Joyful Generous Stewards. Training will be tailored to your individual needs.

Who: Free to Be Kids

Where: Hybrid - 2 days a week from London, Waterloo office

Salary: circa £34,000

“We believe in childhood, muddy trainers, new challenges, self-expression, and real human relationships. Our aim is to open up a sense of adventure, freedom and possibility for children who are struggling, whatever life's circumstances.”

Purpose of the job

Primarily, you’ll own responsibility for our small to medium grant pipeline, so we're looking for someone with a track record of successfully securing five figure funding from Trusts, Foundations, or Corporates. As well as writing high quality, comprehensive and persuasive funding applications, you’ll need to manage reporting and relationship management with the funders you successfully engage with and oversee wider fundraising areas, including playing a key role in our social media and communications, supporting sponsored event and London marathon runners, and playing a key part in planning our annual fundraising events. We see significant potential for growth within the role with the capacity for the right candidate to progress to Senior Fundraising Officer level within the first 12-18 months.

As a charity, we really value belonging, and believe the deeply vulnerable children we support deserve us to pour love, heart and care into all we do for them. As much as past fundraising experience is key, we’re also looking for the right fit with our strong team ethos and charity identity, as we believe our incredible staff team are our most precious asset in what we deliver for young people who need us.

Role responsibilities to include:

• To prepare and submit compelling funding applications to our existing well established pipeline of small-medium Trusts, Foundations and Corporates.
• To hold responsibility for relationship management with our portfolio of small-medium sized funders (value of c£250,000-£300,000 annually).
• To support the Fundraising Manager and CEO with the preparation of larger and more complex funding bids, showing capacity to progress to leading a proportion of these in time.
• To support the Fundraising Manager with research into future funding opportunities.
• To create detailed, timely and impactful reports for funders, including evidence and evaluation of the projects supported by their donations.
• To lead on our sponsored runs, including 12 London marathon places, ensuring runners are supported with event sign-up, fundraising pages and targets, and social media content. (circa 20 runners total per year).
• To support the Fundraising Manager in the delivery of our May Fundraising gala event evening, June match funded online campaign, Christmas campaign, Corporate volunteering days, and such other future events as may be required.
• To play a key role in fundraising related social media content creation and posting, supporters’ newsletters, supporters’ survey and wider social media and communications functions.

Person specification to include:

• Some previous experience in a fundraising role.
• Demonstrable skills in building powerful relationships with Trusts, Foundations, Corporates and individual donors.
• Good experience in creating impactful monitoring reports for funders.
• Excellent written and verbal communication skills with the ability to write persuasively and engagingly.
• A real passion for working with marginalized or vulnerable young people – we’re looking for someone who knows they want to work in the charity sector, and who is driven to invest heart and soul into it.

Deadline for applications: 28th August 2025 however role my close early is a shortlist is secured.

For a copy of the job pack please apply via this site.

Join our team as a Teaching and Assessment Research Specialist, helping us to support teachers, champion great teaching and raise the status of the profession by helping teachers to develop their assessment literacy, develop a better understanding of different assessment approaches, their advantages and disadvantages and how they link to desired learning outcomes and evidence-informed teaching approaches. This post is funded by the Comino Foundation.

Unfortunately we are unable to consider applicants based outside of the UK at this time.

For an audio description of this role and the full application pack, please visit our website

Job Title: Teaching and Assessment Research Specialist

Reports To: Research Lead with mentorship provided by Prof Bill Lucas, Professor of Learning and Director of the Centre for Real-World Learning at the University of Winchester

Salary: up to £39,500 per annum

Contract: Full time, Fixed Term Contract until October 2027 (potential of extension, subject to the availability of project funding).

Hours: A full working week is 35 hours and we offer flexibility with hours. 

Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found in the application pack. 

Based: Either Hybrid or Remote can be considered.

Start date: Ideally the person will be in post by 20th October 2025.

Deadline and interview: Applications will close on 31st August 2025.

Interviews will be scheduled for w/c 1st September (first round) and 8th September (second round) but we will be reviewing applications on a rolling basis so may interview as soon as a suitable candidate is identified.

The interview will consist of a task and competency-based interview.

Application: Please apply by uploading your CV and cover letter. Please use the guidance in the application pack when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage​.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

Our activities mainly focus on four key areas:

• membership
• teacher CPD and accreditation
• research, policy and events
• online and print resources

The Opportunity

This is an exciting opportunity for a postgraduate-level researcher who wishes to combine their expertise in education research and astute understanding of real-life classroom practice. While the role will sit within the Chartered College of Teaching, the postholder will also receive mentoring from Professor Bill Lucas, Professor of Learning and Director of the Centre for Real-Life Learning at the University of Winchester, providing a rare opportunity to combine academically rigorous research with real-life application. As part of a project funded by the Comino Foundation, the Teaching and Assessment Research Specialist will help to increase teachers’ assessment literacy by managing a portfolio of assessment-themed online events, developing a suite of assessment-themed resources, co-ordinating the work of the Next Generation Assessment group and developing an overview of evidence-informed teaching and assessment strategies and how they link to intended student outcomes, based on a series of rapid evidence reviews.

Over the course of the assignment, you will support the Head of Research and Policy and work closely with the Research Lead and the Events and Engagement Manager to create and manage an engaging portfolio of online, assessment-themed events and resources.

This would be an ideal opportunity for anyone with proven expertise in and understanding of the links between evidence-informed teaching and assessment approaches and how they link to desired learning outcomes. You will:

• rapidly review evidence of assessment methods and pedagogies designed to cultivate knowledge, skills and dispositions of pupils, identifying gaps
• with support, produce evidence synthesis for a small number of key methods, not currently widely used by teachers
• manage a portfolio of online events aimed at developing teachers’ and school leaders’ levels of assessment literacy
• co-ordinate the work of the Next Generation Assessment group
• create online resources for the Chartered College member platform relating to evidence-informed teaching and assessment.

The postholder will also be required to collate policy announcements around assessment and monitor any developments relating to the use of EdTech and AI for assessment. The ultimate aim of this work is to help illustrate that the common ‘trad’ versus ‘prog’ debates that still dominate many discussions in education are ultimately unhelpful and teachers need a wide range of different teaching approaches to help support a range of intended learning outcomes. This would be an ideal opportunity for anyone with proven expertise in and understanding of the links between evidence-informed teaching and assessment approaches and how they link to desired learning outcomes.

Skills and experience

Essential

• Postgraduate qualification in Education or a relevant field
• Experience conducting rapid evidence reviews relating to teaching, learning and assessment
• Experience of teaching in schools in the UK or internationally
• Experience producing content for a range of audiences including teachers, school leaders and policymakers
• Excellent knowledge and understanding of effective, evidence-informed approaches to teaching, learning, and assessment
• Experience developing and managing an online portfolio of events and resources
• Experience managing and chairing meetings, including the production of written summaries of discussions for a wide range of audiences

Desirable

• A PhD in a relevant field
• Experience presenting complex information in a concise, graphic format
• Experience working with Canva, InDesign or other graphic design software
• Publications in peer-reviewed journals
• Experience writing grant applications

As well as technical requirements, we are looking for people who: 

• believe in the transformative power of education, see teachers as key drivers in achieving improved educational outcomes for all and are motivated to contribute to this change
• communicate clearly and effectively, understand the knack of conveying complex ideas in an easy to understand way
• respect the work schedules and patterns of colleagues
• are learning- and feedback-oriented, intellectually curious, and keen to develop their skillset
• are willing to develop their skills further
• are committed to equality and diversity, which you demonstrate in your work and daily interactions with colleagues, members and other stakeholders. 

Why Us?

As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular,nthese values are reflected in our commitment to:

• Flexible working: responsive management, flexible hours, hybrid or fully remote working
• Professional development, including formal and informal training and support
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
• Mental health and wellbeing: access to health and wellbeing advice and health cash plan.

Diversity and inclusion at the Chartered College

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values
• Maintaining an annual EDI action plan - led by the internal team.

What to expect from the recruitment process

• All applications are anonymised until the point of interview.
• Line Managers trained in recognising bias.
• We implement a standardised interview template and competencies matrix for a fair and transparent process.
• All interviews are conducted via Zoom and the use of camera is optional.

If you require any adjustments in order to proceed with an application please let us know.

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks
All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.

Want to help us to inspire the next generation of wildlife lovers? Keen to see more children outside, connecting with nature and the natural world? Got lots of ideas for taking learning outside and keen to teach others how to feel confident in an outdoor classroom? Agree that a day learning about wildlife and the environment is great for everyone’s health and wellbeing? Then come and join the Worcestershire Wildlife Trust learning team welcoming the children of the county to our fantastic facilities here at Lower Smite Farm or taking nature to their classroom.

We are the county’s leading local charity working towards a county rich in wildlife managing over 3,000 acres of land for wildlife and people across Worcestershire. We work with organisations and landowners to protect and connect wildlife sites across the county.

School engagement is an essential part of the Trust’s work.  We recognise that to give nature the best chance of recovering and flourishing in Worcestershire, we need to nurture the next generation to love their local wildlife and wild spaces and feel confident to take action for it. This is a fantastic opportunity for an experienced educator and manager to expand and progress our school strategy work even further, supported by a brilliant team of school officers, tutors and volunteers. We are looking for someone who is a persuasive communicator, passionate about the benefits of nature for pupils and staff as well as being highly organised. You are comfortable building relationships across schools including with senior leaders as well as being able getting stuck into the day-to-day delivery to children and young people where needed. This role will enable you to make a real difference to nature’s recovery and to be part of our vision to get 1 in 4 schools taking action for wildlife by 2030.

We have been running a school service for over 30 years engaging young people with the outdoors. We meet with between 2,000 – 3,000 young people, predominantly from primary schools, every year at Lower Smite through our popular outdoor school trips covering key elements of the science curriculum. Everything we do is fun, interactive and hands-on. We embed nature connection pathways into our programmes with a focus on creative and artistic practice. This includes our creative science sessions where we explore classification and evolution through collage and printing.

The role will be focusing on progressing our work around the natural learning journey, develop a model to move schools through the journey and track their progress. At the heart of this is overseeing and helping to deliver core elements of our school offer and working with the Wilder Schools Team and our school partners to develop new programmes and workshops.

We’re Wild About Inclusion.  To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better.  It also means cultivating inclusive workspaces that are free from discrimination, where differences are valued, everyone can be themselves and flourish, just like nature!

A full driving licence is essential. This role will be subject to reference checks and an enhanced DBS check with child barred list.

Benefits

· Hybrid working – office at Worcestershire Wildlife Trust, Lower Smite Farm, Hindlip, Worcester WR3 8SZ with regular travel within Worcestershire and occasionally further afield

· Salary Sacrifice Pension Scheme with Royal London. Employees sacrifice a minimum of 4% and the Trust then contributes an additional 8.6%.

· Annual leave entitlement of 6.6 weeks increasing by one day per three years of service to a maximum of 7.6 weeks.

· Group Life Assurance policy worth three times annual salary.

· Health Cash Plan and Wellbeing Services provided via HealthShield.

Café Assistant  
Harrogate, North Yorkshire

Fixed Term Contract (18 months), 18 hours per week  

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Café Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

 
The Role 
 
We are currently looking for a Café Assistant to join our Café team at our Yorkshire Cancer Research Centre in Harrogate.

Reporting to the Café Manager, you will work alongside a dedicated team of volunteers, delivering excellent customer service, preparing food and drinks, and maintaining high standards of cleanliness and presentation. You’ll also assist with stock control, financial procedures, and café administration. 

Specifically, you will: 

• Play an active part in running our Café in Harrogate, supporting the Café Manager in implementing processes and ways of working.

• Adhere to and administer all processes and practices of the Café through active stock management, replenishment, and rotation. 

• Take customer orders and prepare and serve food and drinks to the agreed standards as demonstrated by the Café Management team. 

• Support the Café management team to ensure the Café is presented to the highest standards and kept clean and tidy, including washing up and clearing tables. 

• Provide the highest levels of customer service to our customers and visitors to the centre and support our volunteers to do the same.  

• Work alongside a team of well-trained volunteers in a positive and collaborative manner. 

• Ensure that all charity policies, cafe standards, and operating procedures are adhered to by all volunteers and are maintained and followed in a consistent manner. This includes Food Safety, Allergens, Health and Safety and Trading Standards. 

• Operate the EPOS system in accordance with charity policy to ensure accounting and stock control are correct. 

• Train and work alongside a team of volunteers to deliver an outstanding customer experience. 

• Handle complaints effectively and efficiently, escalating to Café management where they cannot be resolved at a local level. 

• Be trained as a First Aider and Fire Marshal. 

 
About You 

To be considered for this role, you will need: 

• To be ideally educated to GCSE level or equivalent but not essential.

• To ideally to have a proven track record in hospitality or catering.

• To have previous experience in charity sector or commercial sector is desirable. 

• To have a basic understanding of Microsoft Office programs including Outlook, Word and Excel. 

• To have experience of managing people/volunteers including recruitment and development is desirable. 

• To be organised with good time management skills.

• To have the ability to prioritise workload and meet deadlines.

• To have good communication and interpersonal skills with a customer-focused approach.

• To have the ability to motivate self and others.

• To have the ability to use own initiative.

• To be resilient and adaptable to change. 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 28 August 2025. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.

An exciting opportunity has arisen for an HR Administrator to join a highly regarded not-for-profit organisation. This is a full-time, 12 month fixed-term maternity cover contract based in London, providing essential administrative support to the HR team to ensure the smooth running of all human resources processes and the employee lifecycle.

Key responsibilities of the role:

• Act as the first point of contact for HR and recruitment enquiries, delivering excellent customer service to staff, volunteers, and external stakeholders
• Coordinate recruitment processes, including preparing job adverts, supporting managers with documentation, liaising with candidates and agencies, managing the applicant tracking system, arranging interviews, and issuing offer letters
• Support onboarding processes by preparing contracts, arranging and delivering inductions, setting up new starters on the HR system, and issuing confirmation correspondence
• Administer employee relations and benefits processes, including managing staff changes, leavers, annual leave queries, absence monitoring, and renewals of checks and registrations
• Maintain accurate HR records and databases, run reports, update intranet pages, and ensure compliance with GDPR requirements
• Assist with the coordination of learning and development programmes, including organising training sessions and maintaining attendance records
• Support wellbeing initiatives and activities for staff
• Monitor HR and recruitment inboxes, respond to general queries, and process invoices
• Collate monthly payroll data for submission to finance and support key HR processes such as probation reviews and end-of-year activities

Ideal candidate profile:

• Previous experience in an administrative role within a busy team, ideally within HR
• Strong IT skills, including MS Office (Word, Excel, PowerPoint) and experience with HR databases
• Excellent attention to detail, organisation, and ability to prioritise effectively
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams
• Proven ability to manage sensitive and confidential information with discretion
• Proactive and self-motivated, with a positive approach to work
• Experience of working in the charity or clinical sector is desirable
• Knowledge of Canva or similar design tools would be an advantage

Location: London (minimum 4 days per week in the office after induction)
Salary: £30,000 per annum
Working hours: Full-time (35 hours per week)
Contract: Fixed-term maternity cover (12 months)

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Independent Committee Member - Operations Committee
Office location: Birmingham, B15 1LZ
Salary: £5,000 per annum plus reasonable expenses
Hours per Week: 0 Hours variable
Term: Fixed term up to 3 years, subject to renewal/reappointment for a further 3 year max

Who is Midland Heart? We are a large charitable registered provider of social housing, headquartered in Birmingham, with operations throughout the Midlands.

We are first and foremost a business with a strong social purpose. For over a century we have focussed on our mission to provide high quality, safe and affordable homes that allow people to live truly independent and fulfilling lives. The housing sector is both challenging and an area of great opportunity. Our corporate strategy “Tenants at Heart” will ensure that the business remains strong at a time of uncertainty and challenge for the sector. 

What is the Operations Committee? The Operations Committee's focus is to ensure that our tenants' views are heard and translated into action by Midland Heart. One of our Independent Committee Members is reaching the end of their term in office, so we're seeking a new member to join us in September 2025; playing a critical role in shaping our operations and helping to ensure that Midland Heart continues to provide brilliant homes and services for our tenants, now and into the future.

As a member of our Operations Committee, you'll contribute your experience, knowledge and insight to provide effective scrutiny and guidance to our Executive Team and our Board regarding our approach to tenant engagement, delivering tenant focused service, our operational performance, as well as our policies that directly impact the service and homes that we provide.

Our ideal candidate? You'll have a strong housing, facilities or asset management background and not have previously served on our Operations Committee. To make the most positive impact possible, you'll also come equipped with previous experience of customer / tenant relations and/or customer regulation, for example: fair access to services, customer engagement and involvement, understanding customer needs and priorities and seeking assurance that these are being met.

The closing date for applications is 5th September 2025.
Assessments planned to take place on 19th September 2025.

Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can see the full Role Profile and upload a CV and Covering Letter of no more than two pages, clearly explaining why you are interested in the post, the extent to which your skills and experience meet the role description and why you consider yourself suitable.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact Mhairi (details on our jobs page).

What you’ll do

As Finance Executive, you’ll play a key role in keeping our day-to-day finance operations running smoothly; from processing transactions and performing reconciliations, to ensuring our partners are billed correctly and pay on time. You'll be a key point of contact for finance queries across the business, and your work will be essential to maintaining accurate records and enabling wider decision-making. You'll also play an important role in driving process improvements, and support the team by analysing data and producing insightful reports that inform decision making.

This is a varied role where you’ll get exposure to lots of different areas within the finance function of a SaaS company. It’s perfect if you’re keen to explore your interests and gain a solid grounding across multiple aspects of finance.

• Record, process and reconcile transactions for the company using platforms like Spendesk and Xero, and ensure transactions are accurately recorded and categorised. 
• Manage our finance email inbox, responding to queries from schools, universities and employers. 
• Manage our accounts receivable processes, keeping track of overdue invoices, chasing partners for payment and recording received payments. 
• Support our sales teams with general finance related queries and keeping their partner records up to date on Salesforce (our CRM system).
• Improve, streamline and automate processes within the finance function. 
• Get involved with projects such as:
  • Setting up a simple way to keep track of the subscriptions we pay for, and make sure we’re getting good value from them.
  • Finding solutions to increase the number of invoices paid on time.
  • Creating useful reports and dashboards on Salesforce to aid decision making. 
• Support the Finance Lead to:
  • Prepare the payroll for our accountants (including commission calculations) and manage associated schemes (e.g. pension contributions).
  • Manage our accounts payable processes, making and recording payments. 
  • Work on forecasting and variance analysis to support business planning.
  • Check through our quarterly VAT return.
  • Manage the banking for our much smaller Hong Kong and US companies.
• Support the Head of Finance (your line manager) to:
  • Create the annual budget.
  • Support on ad-hoc projects and data analysis requests.

Who we’re looking for

You’ve got some experience in a finance or operations role, or you can demonstrate that you’ve built the relevant skills in another setting and are ready to learn more.

• You’re organised and methodical, with strong attention to detail that helps keep things running smoothly and accurately.
• You enjoy solving problems and thinking critically about how things can be improved, streamlined or automated.
• You’re quick to learn new systems and tools, you might not have used platforms like Xero or Salesforce before, but you’re keen to get stuck in.
• You take ownership of your work, following through on tasks and making sure nothing falls through the cracks.
• You’re proactive and hands-on, excited to go beyond your core responsibilities to improve how we work and help make it a success.
• Being a proficient user of Microsoft Excel (formulas, pivot table, x-lookup) is a bonus.
• Having an educational background in Finance, Accounting or a Business related discipline is desirable, but not essential. 

Working together

We’re a small but mighty team of 3 within Finance (this role included). You’ll be line managed by the Head of Finance and will be working very closely with our Finance Lead too. You’ll also have regular contact with most people across the Unifrog, especially our partner-facing teams and the People team. You’ll also be liaising with our external accountants who take lead with the financial accounting and payroll side of things. 

Key benefits 

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details 

• £33,000 - £36,000 per year, depending on experience (Grade B).
• This position is advertised as Finance Executive, though internally it will be referred to as Finance Coordinator to better align with Unifrog job titles. 
• Work remotely, or flexibly in our London or Edinburgh office.
• 28 days paid holiday per year (plus bank holidays).
• Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.
• Start date: as soon as possible, though we will be flexible for the right candidates.
• If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
• We can only consider candidates who have the right to work in the UK.

Application process
Deadline: 10:00am (BST) on Monday 1st September 2025. 

Stage 1: Application form (~1 hour) 

Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.

• i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
• ii. Describe a time when you identified an opportunity to improve something in your team or organisation. What steps did you take, and what was the outcome? (250 words)
• iii. Our Finance team is looking to reduce the number of late payments from our partner schools. What kind of information would you want to understand the issue, and what steps might you suggest to help improve the situation? (250 words)

Stage 2: Phone interview (15 minutes) 

• The next stage of the application process will be a short phone interview. 

Stage 3: Video call interview and task (1 hour 20 mins) 

• In-tray exercise (20 minutes)
• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (60 mins).

Phone interviews will be held throughout the application window. Video call interviews will be held w/c 15th September 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

For over 40 years, Sister Circle has stood beside women facing complex health and social challenges. From navigating maternity care to accessing women's health support, our trained volunteers walk alongside other women with compassion, understanding, and advocacy. Our volunteers form a community of women bound by a shared passion for making a difference for other women. Our volunteers are the golden threads, holding our programmes together, bringing possibility to everything we do. They are our Maternity Mates, peer group supporters for those who have expereinced birth trauma or baby loss, trainee counsellors, language translators and so much more. 

We are looking for a passionate, organised, and person-focused individual to guide our volunteers through their training and support journeys — from that very first conversation to being fully prepared and confident in their volunteer role. You will coordinate and lead on tasks that ensure a smooth, supportive volunteer experience where each thrives, while also creating spaces for connection, celebration, and storytelling.

We’re looking for someone who:

• Is highly organised and confident managing multiple priorities.
• Has experience of working with volunteers from diverse and marginalised backgrounds
• Has a commitment to safeguarding, trauma-informed and culturally sensitive practice
• Communicates with warmth, empathy, and clarity.
• Builds trust and strong relationships across diverse communities.
• Enjoys celebrating the achievments of volunteers and showing how much they are appreciated
• Is comfortable with admin, databases, and digital tools.
• Can balance attention to detail with big-picture thinking.

This is a role for someone who loves both the detail and connection — someone who believes in the power of women lifting each other up.

Application Instructions

We would like you to complete and submit the following:
• CV (Max 2 pages)
• A Covering Letter letting us know why you would like to work with us and in this role, how your work and experience meet the essential and desirable requirements for this role. Be you and let your passion for volunteering and our work shine through.

Applications without a covering letter and received after the deadline will not be considered.

Closing date: Thursday 4th September 2025 at midday.

Interviews:  Friday 12th September (a short presentation will be requested)
 

This post is open to female applicants only as this is deemed a Genuine Occupational Requirement (GOR) for this role under Schedule 9, Paragraph 1 of the Equality Act 2010.

This  role is funded by National Lottery Comunity Fund.

Senior Self-Directed Support Coordinator (Part-Time – 25 hours per week)

Based in Southend | £31,617 - £33,450 FTE (£22,605 - £23,893 pro rata) + benefits

Permanent | Vibrance

Are you passionate about empowering people to take control of their care and support?

Vibrance is a registered charity supporting adults with additional needs across London and Essex. We’re proud to foster a working environment that is inclusive, pioneering, and rooted in integrity.

We’re looking for a Senior Self-Directed Support (SDS) Coordinator to lead our dedicated information, advice and guidance team in Southend.

About the Role

As Senior SDS Coordinator, you’ll manage the day-to-day operations of our Southend-based service, leading a small team and working directly with individuals and families. You’ll facilitate support plans and provide information, advice, and guidance to help people make informed choices about how their support needs are met and how they live their lives.

You’ll also collaborate with local authorities and voluntary sector partners to promote the benefits of SDS and help people achieve positive, person-centred outcomes.

This role is community-based, with time spent at our central Southend hub and in the local area.

What We’re Looking For

We’re seeking someone who is:

• A confident team leader with experience managing or supporting others
• Experienced in providing information, advice and guidance
• Skilled in communication and able to build rapport with a wide range of people
• Organised, detail-oriented, and able to prioritise effectively
• Comfortable collating and presenting performance data 
• Proficient in Microsoft Office and digital tools
• Lived or professional experience of  disability or the social care system

What We Offer

• A comprehensive training programme
• Generous holiday entitlement
• Flexible working options (subject to service needs)
• Casual dress code
• Enhanced maternity and paternity pay
• Pension scheme
• Long service awards
• Access to 24/7 employee assistance scheme
• Commitment to being a Mindful Employer and Positive about Disability
• DBS costs covered by Vibrance

Ready to Apply?

If you’re excited by this opportunity and want to be part of a values-driven organisation, we’d love to hear from you.

Role: Digital Systems and Data Assistant
Hours: 37 hours per week
Contract: Permanent
Salary: £25,294 - £26,598 per annum
Closing date: Tuesday 26/08/2025 at 9:00am
Interview Date: Tuesday 02/09/2025

Wigan & Leigh Hospice is a wonderful place to work. Our staff are our greatest asset providing the very highest standard of care. All our teams are all part of the Hospice team: working together to make the Hospice the best it can be. We have achieved Outstanding in the last CQC inspection. Our values: Compassion, Accessibility, Respect, Excellence, are at the heart of everything we do.

We are proud to offer a wide range of benefits, including:

· A warm and welcoming working environment,

· 35 days annual leave inclusive of bank holidays, increasing with length of service,

· Contributary pension scheme,

· Free car parking,

· Subsidised lunches,

· Cycle to Work Scheme,

· Shopping, leisure and holiday discounts,

· On demand GP,

· Westfield Health Health Cash Plan,

· Life Assurance,

· A range of Wellbeing initiatives.

The available role (details)
We are looking for a Digital Systems & Data Assistant who will support the development and maintenance of the hospice’s IT and digital infrastructure, alongside robust information governance practices. This role ensures the smooth and reliable operation of systems that underpin high-quality patient care and contribute to overall organisational effectiveness. By combining technical IT support, data management, and information governance administration, the post helps drive the secure, efficient, and innovative use of digital technologies across the organisation.

The successful candidate will have:

• IT-related degree or equivalent experience in IT and digital systems management, demonstrating a strong foundation in managing and supporting digital infrastructure.
• Proven experience in first-line IT support, demonstrating the ability to respond effectively to technical queries, support day-to-day IT operations, and proactively attempt to resolve second-line issues where appropriate before escalation.
• Familiarity with IT system maintenance, troubleshooting, and hardware/software management, including routine maintenance of platforms such as Microsoft Office products and Microsoft Azure

Familiarity with NHS systems and processes, including NHS Care Records Service Cards is desirable.

The role is available 37 hours per week, Monday – Friday, 8.30am – 4.30pm (Friday 4pm finish), on a salary of £25,294 - £26,598 per annum. The role is office based with occasional home working.

The role may need to work the occasional evening or weekend when there is a specific business need, but advanced notice of this is usually provided. Time off in lieu is provided.

How to apply
Applicants should submit up to date CV with a supporting statement setting out how you meet the criteria for the role to Human Resources. 

The deadline for applications is Tuesday 26 August 2025 at 9:00am. Interviews will be held at Wigan and Leigh Hospice on Tuesday 02 September 2025.

If you have not heard from us within two weeks after the closing date, this will mean you have been unsuccessful this time.

Successful appointments will be subject to Disclosure and Barring Services Check (DBS) check.

About us
Wigan and Leigh Hospice is a well-established charity which has been operating since 1983. We provide a wide range of palliative care services to people with advancing life-limiting illnesses of any diagnosis and to those people important to them. The support we offer is tailored to meet individuals’ physical, social, spiritual and emotional needs. 

We are committed to protect the privacy and security of your personal information. To see how we do this please visit our website and read our “Role Applicants Data Protection Compliance Statement (Privacy Notice)”.

Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

Join Us in Making a Difference at Marie Curie 

Marie Curie is the UK’s leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most. 

Job Description

Your Role in Our Vision 

As a Community Fundraiser, you’ll play a vital role in our mission by empowering supporters in your local area to raise essential funds for Marie Curie. Reporting to the Deputy Head of Region, you’ll collaborate with talented fundraising professionals to inspire individuals and groups to achieve their goals, ensuring their efforts make a lasting impact. 

Key Responsibilities 

• Build and nurture a network of fundraising groups and volunteers 

• Deliver local elements of national campaigns, including The Great Daffodil Appeal 

• Grow community involvement and financial support through outreach 

• Collaborate with internal teams and external stakeholders 

• Ensure compliance with fundraising policies and maintain accurate records 

• Ese of social media to promote local work 
• Actively committed to Marie Curie’s values, role models behaviours with authenticity and purpose. 

What You’ll Need 

• Proven experience in volunteer or community engagement 

• Excellent interpersonal and networking skills 

• Strong organisational and budget management abilities 

• Proficiency in Microsoft Office and database management 

• A valid UK driving licence and willingness to travel, including evenings and weekends 

Please see the full job description here. 

Application Process  

As part of your online application, you will be asked for a CV and covering letter.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.  Please cite your preferred location. 

Close date for applications: Sunday 24th August 2025

Salary: £27,450.00 - £30,500.00

Contract: Full time, Permanent role 

Based: Glasgow office 

Benefits you’ll LOVE: 

• Flexible working. We’re happy to discuss flexible working at the interview stage. 

• 25 days annual leave including 8 flexi bank holidays 

• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) 

• Loan schemes for bikes; computers and season tickets 

• Continuous professional development opportunities. 

• Industry-leading training programmes 

• Wellbeing and Employee Assistance Programmes 

• Enhanced bereavement, family friendly and sickness benefits 

• Access to Blue Light Card membership 

• Subsidised Eye Care 

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. 

We're happy to accommodate any requests for reasonable adjustments.

Our Generalist Advice Supervisors provide excellent on-the-day generalist advice supervision across our services.

You could supervise advice already, or be an experienced adviser looking for their next move. This role is perfect for a candidate who wants to deliver an immediate impact in their work and is enthusiastic about bringing people along with them. You'll maintain a consistently high quality of advice and helping clients by providing support, guidance and feedback on a day-to-day basis by:

• actively supporting the quality of generalist advice and pathfinding (triage) by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, that research and campaigns issues are identified and outcomes are recorded 
• actively supporting each team member to develop their skills and competences, by guiding, demonstrating, encouraging, suggesting, coaching, giving timely & constructive feedback and challenging appropriately 
• adapting the level of support to individual competence and taking account of the whole team’s needs.
• managing the practicalities of advice sessions by overseeing and managing all practical issues relating to the session

PRINCIPAL TASKS AND RESPONSIBILITIES 

Supervision 

• Ensure that all advice given under your supervision conforms to Citizens Advice quality standards and with our systems and procedures. 

• Supervise advice teams in our main office, at outreach locations and on remote services (e.g. Adviceline) to ensure smooth running of services and client journeys. 

• Manage drop-in sessions at our main office and at external locations 

• Identify general training and support needs in paid and voluntary staff under your supervision and feed back into the organisation’s learning and development plan. 

• Provide timely feedback to paid and voluntary trainee advisers by observing client interviews and reviewing follow-up work 

Quality assurance and training 

• Working as part of our case review team, conduct case reviews to set rectification action for both paid and voluntary staff to ensure Citizens Advice quality standards are met. 

• Keep up to date with legislation, case law, policies and procedures, and disseminate updates to paid and voluntary staff through our communications channels. 

Research, campaigns and partnership building 

• Take part in the organisation’s responses to local research and campaign issues by supporting paid and voluntary staff to collect case studies and statistical data. 

• Contribute to developing partnerships with other organisations to support our advice work. 

Other duties and responsibilities 

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of our service. 

• Be alert to funding opportunities and contribute to funding bids and proposals. 

• Demonstrate commitment to the aims and policies of the Citizens Advice service. 

• Abide by the health and safety guidelines and share responsibility for own safety and that of colleagues. 

PERSON SPECIFICATION 

Essential 

• Ability to commit to and work within, the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Kensington and Chelsea. 

• If not currently a supervisor, a minimum of two years’ experience and demonstrable ability of delivering good quality generalist advice.

• Experience of delivering advice across different channels (telephone, in-person, etc.).

• Understanding of the complex needs of our clients, the ability to empathise, and to deliver advice in a way that meets the client's needs 

• Ability to prioritise own work, meet deadlines and manage a variety of duties. 

• Good interpersonal and communication skills, verbally and in writing.

• Proven ability to build relationships with clients, volunteers, staff and partners. 

• Experience of working with, managing and developing volunteers. 

Desirable 

• Familiarity with Citizens Advice’s policies, procedures and systems. 

• Experience of formally or informally supervising, mentoring and/or guiding colleagues. 

• Experience in giving debt advice