Office manager jobs

Could you lead the Bevan Foundation in its mission to end poverty in Wales?

About the Bevan Foundation

The Bevan Foundation is Wales's most influential think tank. We create insights, ideas and impact that help to end poverty and inequality. Over recent years the Foundation has helped secure real and lasting change for people across Wales, from universal free school meals for primary pupils to increases in Education Maintenance Allowance. We’ve built a reputation for trusted, evidence-based insights and ideas that influence decision-makers and improve lives.

About the role

The Bevan Foundation has an exciting opportunity within its high impact policy and research team. This is a unique opportunity to make a contribution to our programme of work and to develop ideas to solve poverty. The post holder will also deputise for the CEO providing an opportunity to contribute to the development of the organisation's strategic direction.

About you

You will have expertise in Welsh policy and politics, as well as an excellent research and analytical skills, superb communications skills and an ability to develop innovative solutions.

Key terms

The role is available for 5 days per week, on a permanent basis. 

The salary for this post is £48,710 - £55,189 with the expectation that the candidate normally expected to be appointed at the bottom of the scale.  

We work in a hybrid way, with staff expected be office-based for two to three days a week and to attend monthly in-person team meetings. The Foundation’s offices are in Merthyr Tydfil.

Closing Date: Sunday 19th October 23:59

Interview date: Tuesday 28th October, 

The Bevan Foundation gratefully acknowledges the support of the Joseph Rowntree Foundation towards this programme of work. 

The Patient Involvement Officer role sits at the junction of lived experience involvement and our charitable objectives and will build meaningful collaborations and alignment between those affected by primary bone cancer, researchers, healthcare professionals and other stakeholders.

The successful candidate will co-ordinate and grow our Patient and Public Involvement Panel, which currently focuses on bringing lived experience to shape and review primary bone cancer research; however, we are keen for the voices of our community to contribute to our work across all our charitable pillars including our Support & Information service and our Influencing & Advocacy work. You will also support and empower our panel to share the work of Bone Cancer Research Trust more widely to their networks, ensuring a greater awareness of the charity and the impact of our work.

We are looking for someone with a good grasp of both the scientific and patient landscapes, who can balance attention to detail with big-picture awareness and work confidently in highly collaborative settings with multiple stakeholders and partner organisations.  This role offers a unique opportunity to make a tangible contribution and ensure that our community’s voices drive progress across the UK and further afield.

Wildlife & Countryside Link is a coalition of 90 nature charities. We are looking for someone with creativity, wit and a great eye for detail to support our social media and communications.

Anti-environmental voices are growing louder, but we need our call for environmental action to reach the public and policymakers more clearly than ever. Do you have the great writing, excellent people skills and digital know-how to help us swing the balance and make sure nature cuts through?

You would be joining a small, dynamic Link team, working with partners from across the nature charity sector and beyond. You would play a central role in developing and growing Link’s own public digital voice and in coordinating and empowering our members in their own communications. Please do apply if you would like to be at the forefront of nature-campaigning in the UK.

To apply, please send your CV, with a short covering letter and a completed diversity monitoring form by 9am on Monday 3rd November 2025. Interviews will take place w/c the 10th November 2025.

Imagine how rewarding it would be to use your experience in Neuro-Oncology/Oncology to drive real improvements to service and patient care for Young Adults/Paediatrics affected by a brain tumour.

We have an opportunity for an enthusiastic and self-motivated Young Adult/Paediatric healthcare professional with Neuro-Oncology or Oncology experience to work with our Healthcare Engagement Manager and Senior Paediatric Healthcare Engagement AHP

You’ll support healthcare professionals in providing high quality patient care in the Young Adult/Paediatric Neuro-Oncology field which will make a real difference to patients’ lives.

WHO WE'RE LOOKING FOR:

You’ll bring your experience of Young Adult/Paediatric Neuro-Oncology/Oncology to help us realise our vision of bringing together this professional community and help improve outcomes for patients.

This is primarily a remote working role and we are seeking someone who is self-motivated, with the ability to work unsupervised and manage their own workload and diary.

You’ll be someone who enjoys getting out and about all around the UK to meet people, including overnight stays. You’ll regularly visit all 19 of the Paediatric and 30 Adult neurosciences centres, attend conferences and be welcomed to our head office in Fleet (Hampshire).

You will have excellent written and verbal communication skills with experience of collaborative working across multiple sectors. Using these enhanced communication skills, you will develop further the existing network which promotes Young Adult/Paediatric Neuro-Oncology best practice and fosters peer networks and support. You’ll influence service improvement and patient care to achieve better outcomes for patients’ quality of life.

KEY ACCOUNTABILITIES:

• Develop new opportunities to work in partnership with Young Adult/Paediatric neuroscience centres, treatment centres and hospitals to drive best practice in Young Adult/Paediatric brain tumour care which focuses on improved outcomes and quality of life
• Further develop the Young Adult/Paediatric healthcare professional network, ensuring we develop and maintain productive relationships.
• Work collaboratively internally & externally to understand the needs of different healthcare audiences. Work with teams across the organisation to develop engagement tools & activities to increase knowledge & confidence in brain tumours
• Help build new networks to allow us to actively influence service improvement and patient care to achieve better outcomes for the patient’s quality of life
• Coordinate & facilitate engagement activities with healthcare professionals to gather actionable insights, develop surveys and produce hospital reports
• Work in conjunction with the Tessa Jowell Centres of Excellence and other external professionals to support the development and delivery of continuous professional development. Ensure the delivery of this programme of work reaches our target audiences and enables sustainable improvements to the delivery of patient centred care
• Keep and maintain high quality records for reporting on key performance indicators and other methods of evaluation
• Network widely through attending meetings, conferences and external events which may require overnight stays. Keeping up to date with research in the field as well as changes in the healthcare and regulatory environment

Age UK Shropshire Telford & Wrekin an independent local charity, and a member of the national Age UK network of charities. They are committed to delivering the networks shared strategy and to supporting our local older people to ‘Change the Way we Age’.

The organisation has a robust governance structure, overseen by and active, highly skilled Trustee Board who bring a range of expertise and knowledge to support their Chief Executive and Senior Management Team.

They are now seeking to appoint a new Chief Executive to lead the senior management team provide leadership, develop and implement our strategic and operational plans, lead on income generation, partnerships, influencing and business development, acting as an effective advocate for the charity and its beneficiaries.

Key responsibilities:

• To support and advise the Chair and Board of trustees in setting the vision, strategy and business planning and implanting agreed decisions
• Create an organisation able to support its communities with easily accessible support
• To create and sustain effective multi-channel, multi-purpose income generation.
• Lead on organisational change: identifying and responding to internal and external challenges and influencing organisational culture so the organisation is supportive, inclusive and cohesive.
• Be a key influencer, ensuring the voices of older people are heard, and shaping local strategy, policy and partnerships.
• Ensuring financial stability though financial planning and risk management
• Deliver an ambitious, aspirational and innovative strategy that has a clear measurable impact.

The new Chief Executive will be responsible for the day to day running of the Charity, providing effective leadership and direction for the organisation. The successful candidate will instil the positive culture of the organisation and motivate the team to achieve fantastic results. You will be a problem solver who understands the bigger picture, with a passion for supporting older people, and will be able to demonstrate this through your experiences. You will be able to develop highly effective partnerships, be an active listener, excellent communicator and be an influencer and ambassador for the charity.

If you feel you have the values and skills to succeed in this role, we very much look forward to hearing from you.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Age UK Shropshire Telford & Wrekin is an equal opportunities employer and actively supports human rights, diversity and inclusion as well as all equality legislation. Our ethos is to respect and value people’s differences and to help everyone achieve more at work, as well as in their personal lives, so that they feel proud of the part they play in our success.

Applications should be submitted via the Charisma Charity Recruitment website and include your CV and supporting statement. For more information, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment.

Closing date for applications: 26 October 2025

Charisma interviews must be completed by: 30 October 2025

1st Interview date: Friday 14 November at the client’s office

2nd Interview date: Monday 24 November at the client's office

We are looking for a Web and Digital Assistant for 3 months, 2 days per week (15 hour) for a London based charity, working hybrid based with one or two days per month in the office.

The Website and Digital Assistant supports the managing, maintaining, and development of the organisation’s web estate. This includes day-to-day support for the website by creating landing pages, ensuring consistency across pages, and contributing to technical and user experience improvements.

The role also involves monitoring website analytics to inform content and design decisions as well as ensuring alignment with user needs and organisational objectives.
The role further supports web governance, including the oversight and maintenance of various sites/ microsites and contributes to the overall development and integrity of the web estate.

Skills and experience:

Demonstrable experience with Wordpress CMS and a CRM
Analytics software ideally Matomo or a similar tool
Photoshop or equivalent image editing software
Knowledge of SEO
Strong oral and written communication skills
Good IT skills and ability to use Word, Excel and PowerPoint effectively
Demonstrated ability to work effectively in a team environment
Excellent organisation and planning skills, with the ability

The Kids Network is looking for a volunteer recruitment officer to support the recruitment and onboarding of volunteers so that they can become mentors on our programme.

ABOUT THE ROLE

This role supports our work to run our programme by ensuring that we recruit and onboard enough volunteers to become our wonderful mentors.

As our Volunteer Recruitment Officer, you will be the first point of contact for people volunteering to be mentors. You will ensure that our volunteers receive the highest level of customer service and have a great experience in all contacts with our charity.

Working closely with the Volunteer Operations Leader, you will implement our volunteer onboarding journey, leading on pipeline outputs to support volunteers from application to active mentoring.

You will be organised, proactive, and personable, conducting interviews with prospective volunteer mentors, building external relationships and managing data and CRM systems.

5 days a week (35 hours)

£28,000

London-Based

Accountable to: Volunteer Operations Leader

Some weekend and evening work is required, which TOIL can be claimed

We will be holding first round calls on the week commencing 3rd November, with the form second round taking place on Friday 14th November

Benefits:

· Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office)

· Option for 2 Me days

· 25 days annual leave entitlement with one day accrued each year of service capped at 5 years

· Option to swap bank holidays for other religious holidays

· Team Socials

· Birthdays off

· Personal development budget

· Working in a value led organisation, where we see and share the impact we have on children every day!

Key responsibilities

Volunteer Recruitment pipeline:

· Respond to all incoming enquiries and volunteer applications in a timely manner and in line with the charity's recruitment processes

· Responsible for clear communication to all prospective mentors in the pipeline, always giving a high level of customer service to volunteers and answering queries in a friendly professional manner

· Ensure every prospective mentor fully understands the benefits of volunteering with The Kids Network and has a first-class onboarding experience.

· Conduct volunteer interviews on a weekly basis to meet demand

· Call volunteers on a regular basis to check in on their progress and supporting them with their volunteer journey

· Maintain excellent data hygiene, ensuring at all times the charities CRM salesforce is being updated to ensure the pipeline is maintained

· Maintain the organisation vetting platform, following up with all volunteers who are stuck at various stages of the vetting checks process

· Carry out all the training admin pre and post the training day, working with the Volunteer Operations Leader to ensure this runs smoothly with high attendance

· Deliver 1 day weekend volunteer training alongside our Delivery Team when required.

Volunteer Recruitment Outreach:

· Maintain our digital recruitment streams

· Understand the communities we work in, working with the Volunteer Operations Leader to establishing links with community groups and local opportunities to attract different demographics

· Attend volunteer recruitment fairs and networking opportunities to promote volunteering with The Kids Network.

· Support with the admin and set up for those wanting to volunteer through a placement

· Follow the charity’s communication guidance and support communications work to attract and retain volunteers

· Feed ideas into and help to create content for emails being sent to volunteers in the pipeline and potential volunteers outside the organisation

· Attend mentee and mentor group activity sessions from time to time to better understand the purpose of our work

· Be an ambassador for The Kids Network

Safer Recruitment & Safeguarding:

· Assess new incoming applications in line with suitability for the role and scoring criteria

· Vet volunteers at all stages of the recruitment process, including interview and training in line with the charities safer recruitment policy

· Collect references and conduct DBS and oversees checks in line with our safer recruitment practices

· Uphold our safeguarding principles and processes to the highest standard,

· Book and coordinate safer recruitment panels throughout the year,

· Act in compliance with our policies and processes at all times, using Salesforce CRM, ensuring data is stored and managed in line with GDPR,

About you

We are looking for a highly motivated, personable, strong communicator who is passionate about mentoring and volunteer recruitment. To be successful, you will be solution focused, organised, positive, proactive and creative.

PERSONAL SPECIFICATION

· Track record of managing and following processes effectively,

· Strong organisation and administration skills

· Excellent relationship building skills, ideally demonstrated through work with volunteers

· Ability to be solution focused and self-motivating, and be accountable for your own work

· Exceptional communication skills, with the ability to communicate to a range of audiences with impact

· Demonstrable attention to detail

· Excellent IT skills with ability to use spreadsheets, emails and databases effectively,

· Non-judgemental, self-motivated, pro-active, compassionate and solution focused.

Desirable:

· Track record of recruiting volunteers effectively or staff in a HR setting,

· Experience in following safeguarding processes

· Experience using Salesforce.

· Experience working hybrid

To apply please send your CV and a cover letter, no more than two pages about why you are right for this role and why you want to join The Kids Network.

Due to the size of the team we are unfortunately unable to respond to every application

The Kids Network is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to apply for an enhanced DBS check.

Safeguarding commitment

The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.

Equity commitment

The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we still recognise that there is maybe more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination.

If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you.

We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.

You can find out more about our commitment to anti-oppression on our website.

Do you want to work with a leading advocacy charity organisation supporting those in need?  

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

Are you keen to make a difference to people who want to be heard? 

Then come and join us here at VoiceAbility. 

We have an exciting opportunity for an advocate to join our team covering Warwickshire and Coventry.  Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential. 

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

About you

Desirably you will have some experience of working as an Advocate, providing welfare, supporting or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

  

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. 

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; 11pm on 09 November 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date. 

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. 

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate. 

We are recruiting for a unique opportunity to join a newly established organisation, developed in partnership with a world-renowned cultural institution, to help shape a high-profile initiative at the intersection of creativity, technology, and innovation.

This organisation is building a new platform designed to enable creators to license and commercialise their work more effectively, while supporting responsible innovation and access to high-quality data for the development of AI and other technologies.

Currently in its early stages, the team is running a pilot phase to test key assumptions, prototype a technical solution, and define the commercial model ahead of a planned full-scale rollout.

We are seeking a Financial Planning & Analysis Lead to join the team on an initial 1-year FTC. You will play a pivotal role in developing strategic financial models and long-term planning frameworks that will underpin this ambitious initiative as it grows.

We are looking for candidates who are analytical, adaptable, and confident working with multiple stakeholders, and who can bring structure and clarity to a developing and fast-moving environment.

The Role

As FP&A Lead, you will play a pivotal role in shaping the financial strategy of a project with major growth potential. Working closely with the project leadership team, economists, and technical experts, you will be responsible for developing robust financial models, managing budgets, and creating multi-year forecasts to guide commercial and strategic decision-making.

Key responsibilities include:

• Developing and presenting strategic financial models, including scenario and sensitivity analyses to guide investment decisions.
• Building and maintaining a dynamic P&L and multi-year forecast model to inform funding and commercial strategy.
• Providing clear, data-driven insights to senior leadership and external stakeholders to support agile and informed decision-making.
• Embedding financial governance, risk management, and scalability into all financial processes.
• Ensuring robust controls and compliance aligned with best-practice standards.
• Acting as a trusted business partner across the project, translating financial data into actionable strategy.

About You

We’re looking for a qualified accountant with proven experience leading financial planning, analysis, and forecasting in a start-up or scaling organisation. You’ll bring both strategic insight and a hands-on approach, able to thrive in a fast-moving, ambiguous environment where creativity and problem-solving are essential.

You will have:

• Demonstrable experience in FP&A or commercial finance leadership, ideally in a start-up or high-growth environment.
• Strong financial modelling, forecasting, and scenario planning skills.
• Excellent stakeholder management and communication skills, with the ability to convey complex financial data clearly.
• A proactive, solutions-focused mindset and the ability to influence decision-making at all levels.

The Offer

• Salary: £60,000 - £70,000
• Contract: 1year FTC
• Location: Hybrid (London-based, 2–3 days per week in office)
• Part-time arrangements are a possibility (4 days per week) , please get in touch to explore this further

Applications are being reviewed on a rolling basis. Early applications are encouraged.

Job title: Head of Development, Faculty of Medicine 
Salary: £69,365 to £79,257
Location: White City (Hybrid)

Are you passionate about advancing world-changing medical research? Do you thrive on building relationships that inspire transformational philanthropy?

Here at Imperial, we are looking for our new Head of Development for the Faculty of Medicine. This is a rare opportunity to connect visionary donors, grateful patients, and world-leading academics to make a tangible difference in healthcare and patient outcomes.

At Imperial, innovation is part of who we are. Our scientists and clinicians are turning breakthroughs into real-world impact — improving lives across the globe. As we prepare to launch the university’s most ambitious fundraising and alumni engagement campaign, you will play a central role in shaping and driving its success.

As Head of Development, Faculty of Medicine, you will have the opportunity to work at the most senior levels, securing gifts at the high six-figure level and above for multi-disciplinary research such as public health, cancer and surgery, neurology, paediatrics, immunology, and infectious disease.

You might have worked with senior volunteers before, opening their networks to guide successful relationship building, or have a track record of successful medical fundraising and/or work with grateful patients.

If you’re ready to play a defining role in medical advancement at one of the world’s most influential universities, we’d love to hear from you.

About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact. 

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact. 

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network. 

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture
We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Closing date: Midnight on Wednesday 12 November 2025.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

Imperial is partnering with Constellate Global Talent on this search. No agencies please.

About the Role

This is an entry-level role in the UK’s leading international consultancy and research organisation in the field of social development. As a Technical Analyst (TA), you will primarily support our work on Gender-Based Violence (GBV), with the potential to work in other thematic areas such as climate justice and wider research (see below for more information on our different thematic areas).

We are seeking candidates who are self-starting, flexible and keen to acquire diverse experience in the field of social development – and who will thrive in a dynamic, fast-paced, specialist social development consultancy organisation serving the wider international development sector.

We are committed to creating a diverse workforce and welcome applications from qualified candidates from all ethnic, cultural, and social backgrounds. We wish to particularly encourage applications from Black, Asian and Minority Ethnic candidates, who are underrepresented in our organisation.

Read on to discover more about the role, our organisation, and what we’re looking for in your application.

About the Team

The GBV portfolio, a crucial part of our Technical Team, works on a range of issues related to the prevention of and response to GBV. As a Technical Analyst, your role would involve providing research for the Ending Violence against Women and Children Helpdesk. You could also be involved in providing support to knowledge products and guidance material, policy and programme guidance, specialist research, and monitoring and evaluation of GBV.

How to Apply

If you are interested in joining our dynamic team, please refer to the Person Specification and submit your tailored CV and cover letter to the link below. The deadline for applying is Sunday, 2nd November 2025. Due to the high volume of applications, we are only able to respond to shortlisted candidates.

As this is a UK-based role, please confirm your eligibility to reside and work in the UK as part of your cover letter.

Circa: Salary - Salary Plan, 26,576.00 GBP in addition to the salary we offer Annual London Weighting Allowance - £3,710 per annum
 
We are currently looking for a Building Services Assistant to work at our London Office, Burlington House on 18 months contract.
 
You will join our team at Burlington House and play a vital role in maintaining one of London's most distinguished venues. This position offers the opportunity to ensure exceptional standards while contributing to the seamless operation of a stunning facility. You'll be responsible for upholding exemplary housekeeping practices and maintaining a secure environment for all colleagues and visitors. Working in close collaboration with our experienced Hospitality team, you'll provide comprehensive support for a diverse range of internal and external events, bringing adaptability and judgment to every situation. The role extends beyond traditional facilities management, as you'll serve as a technical resource, providing AV and IT support for events while partnering with both internal and external Technology teams to deliver responsive assistance as needed.
 
This position operates on shift patterns typically between 8:00am and 10:30pm to support events, requiring flexibility to work overtime including early mornings, late evenings, and weekends to support our varied event schedule. We're seeking a proactive professional who values variety and enjoys working in a dynamic environment where you'll have the autonomy to approach challenges with creativity while maintaining the highest standards of service excellence. At Burlington House, you'll be part of a collaborative team environment where your expertise directly contributes to successful outcomes, offering genuine opportunities for problem-solving and the satisfaction of supporting events that make a lasting impact. We need someone who takes pride in their work, demonstrates reliability under pressure, and is committed to delivering outstanding results in this prestigious setting.
 
Responsibilities:
 
• To provide Audio Visual (AV) support to internal and external events.
• To provide the Building Services Supervisor with up-to-date information/feedback on any AV related issues reported, the objective being to seek the optimum AV service delivery for the venue.
• To establish and maintain an excellent working relationship with the chosen external AV service provider, whilst monitoring service levels and performance, ensuring the RSC receives optimum service on all onsite facilities within their remit.
• To assist in the efficient running of Burlington House, as an events venue and as a working office for RSC staff.
• To provide room set-up and meeting room services to the Hospitality team assisting to the efficient running of events at the venue.
• To undertake security and lock up services for the building.
 
Main requirements:
 
• Good IT skills, including familiarity with Microsoft, Windows and up to date knowledge of Zoom, Teams and similar video conferencing kit and software.
• A good understanding and experience of building services/facilities related duties and requirements.
• Ability to work directly with customers, including at times, problem solving whilst under pressure, with excellent communication and interpersonal skills and attention to detail.
• Good understanding and awareness of Health and Safety practices and able to undertake manual handling tasks.
• Well organised with good administrative skills, able to meet role requirements and working hours.
 
When applying, please provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills, knowledge and competencies match the requirements outlined in the job description.
 
Benefits
 
At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including:
• 26 days paid holiday per annum
• 35-hour working week with flexible options, to be agreed with your line manager
• Enhanced maternity and paternity leave
• Paid volunteering days
• Pension plan with up to 12% employer contributions (depending upon your contribution)
 
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
 
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
 
As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team
 
You may also have experience in the following: Facilities Technician, Facilities Engineer, Facilities Assistant, Maintenance Technician, Reactive Maintenance, Building Services, Caretaker, Technician etc.
 
REF-224 469

About the Role

We have a variety of rewarding opportunities across Newcastle, South Tyneside, and Gateshead. These include roles ideal for those new to Advocacy as well as experienced Advocates with a background in statutory advocacy.

As an Advocate with us, you’ll support individuals in diverse circumstances to have their voices heard by health and social care professionals and other key stakeholders. Your work will help ensure people are empowered to make informed decisions about their lives and care.

The role involves travel to locations such as clients’ homes, hospitals, care homes, and community settings. While some work can be completed from home, particularly administrative tasks, access to your own transport and a reliable home internet connection is essential.

About You

We welcome applicants from a range of backgrounds. Ideally, you’ll have some experience in advocacy or in providing care, support, or welfare services to adults or young people—particularly those with communication needs, mental ill health, physical health issues, or difficulties accessing support.

You may have worked or volunteered in health or social care, education, youth services, support services, or in advice and guidance roles. Above all, we’re looking for people who are passionate about making a difference and supporting others to be heard.

How Will You Make a Difference?

· You’ll help clients understand their rights, entitlements, and choices; providing clear, accessible information tailored to their needs.

· You’ll support individuals to express what matters to them—or speak on their behalf when needed—ensuring their views, wishes, values, and beliefs are represented.

· You’ll promote self-advocacy and confidence-building at every opportunity, encouraging people to speak up for themselves.

· You’ll work creatively and collaboratively to empower individuals to participate in decisions affecting their lives.

· You’ll act in line with relevant legislation (including the Mental Capacity Act, Mental Health Act, Care Act, and Human Rights Act), and you’ll constructively challenge professionals and services to uphold their duties.

· You’ll escalate concerns appropriately to safeguard individuals and contribute to improved service delivery.

To learn more about Advocacy and the services we provide, please visit our website.

Professional Development

We’re committed to helping our team grow. Whether you’re starting your career in Advocacy or looking to expand your expertise, we offer a range of development opportunities. We’re proud of our track record in supporting staff to build knowledge, skills, and experience across various advocacy roles.

Equality and Diversity

At Your Voice Counts, we are committed to creating an inclusive and supportive workplace. We value diversity, promote equality, and work to ensure everyone can reach their full potential.

We are a Disability Confident employer. Applicants who identify as disabled and meet all essential criteria will be offered an interview. If you require an alternative way to apply, please contact our HR team to discuss your needs.

Person Specification

We’re looking for passionate and committed individuals who can support people to be heard and make informed choices. Below are the qualities, experience, and skills we’re looking for in an ideal candidate.

Essential Criteria

 

Experience and Knowledge

· Experience of working or volunteering in health, social care, education, youth services, support services, or advice and guidance.

· Understanding of the challenges faced by people with mental ill health, physical health conditions, learning disabilities, or communication difficulties.

· Awareness of the importance of confidentiality, safeguarding, and professional boundaries.

· Knowledge of health and social care systems, and how to support people to access services.

Skills and Abilities

· Strong communication skills, including the ability to listen actively and adapt communication to meet individual needs.

· Ability to build trust and positive relationships with clients and professionals.

· A person-centred and empathetic approach to supporting others.

· Confidence in working independently, managing your own time and workload.

· Ability to write clear and accurate case notes and reports.

· Confidence using IT systems, including Microsoft Office (Word, Excel, Outlook), and experience of using contact or case management systems such as Charity Log.

Commitment and Practicalities

· Commitment to upholding the rights of individuals and promoting equality and inclusion.

· Willingness to travel across Newcastle, South Tyneside, and Gateshead to meet clients and professionals in various settings.

· Access to your own transport and a suitable home internet connection for remote working and admin tasks.

Desirable Criteria

· Previous experience working as an Advocate or in a similar role supporting people to understand their rights and make decisions.

· Experience of supporting individuals with complex needs, including those who may lack capacity or have significant communication barriers.

· Familiarity with relevant legislation (e.g. Mental Capacity Act, Mental Health Act, Care Act, Human Rights Act).

· Understanding of different types of statutory advocacy (e.g. IMCA, IMHA, Care Act advocacy, NHS Complaints advocacy).

· Formal training or qualifications in advocacy, social care, counselling, or a related field.

Urban Saints (formally known as Crusaders) equips youth leaders to disciple young people in today's changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.

About the role

As our Support Care Coordinator, you will be the friendly and professional first point of contact for our valued Crusaders Associates, those who have been on the journey with Urban Saints since we were known as Crusaders. You’ll play a key role in delivering exceptional supporter experiences. Your work will help continue and build lasting relationships that inspire ongoing support for our mission from those who have journeyed with us over many years.

You'll be responsible for:

• Responding to associate enquiries via phone, email, and post in a timely, warm, and professional manner, with empathy and attention to detail throughout.
• Listening and responding to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
• Developing a programme to regularly thank donors for their support.
• Ensuring supporters feel valued and appreciated.
• Maintaining accurate supporter records on our CRM system, ensuring compliance with GDPR.
• Working closely with the Head of Development to ensure consistent messaging and supporter journeys.

Location

The role is home-based with regular travel required to visit supporters and to supporter events across the UK.

Please note, it's a requirement of the role that you have a UK driving licence and access to a car.

Working Hours

We're happy to receive applications for those looking for part-time and full time hours. We'd want a minimum of 22.5 hours and up to a maximum of 37.5 hours a week. Candidates invited to interview will be asked about the specifics of what they would want their working pattern to be.

About You

We’re looking for a compassionate and highly organised individual who excels in building meaningful relationships and delivering exceptional supporter care. You will have experience of working with supporters, or in a donor relations role, and be an excellent communicator. 

This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.

How to Apply

Please fill out our application form which you can find on our website. The closing date for applications is Friday the 24th of October at Midday.