Office manager jobs

 Role Overview

Are you a creative and driven marketing communicator looking to make a meaningful impact? Young Barnet Foundation (YBF) is seeking an energetic Marketing & Communications Officer to enhance our digital and print presence, and raise awareness of our work in the community. If you have a talent for promotion, a keen eye for design, and a passion for digital marketing, this role offers an exciting opportunity to contribute to a vibrant non-profit.

 About Young Barnet Foundation

YBF is a membership organisation which supports over 200 charities, community groups and social enterprises that deliver positive activities and vital support services to children and young people and their families in the London Borough of Barnet. We are proud members of Barnet Together and one of over 30 Young People’s Foundations operating across the UK. Our team works collaboratively, tactically, and strategically under an ethos of ‘Generous Leadership’ to support and build capacity within and beyond our membership, including: Providing members with advice, information, and networking/training opportunities; assistance with fundraising and partnership building. Working with local authority and strategic partners to encourage sharing of intelligence, ideas, and resources.

Key Responsibilities

 Content Creation: Develop engaging content across digital platforms, including social media, newsletters, web content, and print materials.

Social Media Management: Proactively manage and grow our social media presence, ensuring consistent and dynamic engagement.

Campaign Development: Lead and execute innovative marketing campaigns that align with YBF's projects and broader strategic goals.

Collaboration: Work closely with internal teams and external partners, including Barnet Together, to create cohesive marketing strategies.

Brand Management: Uphold YBF’s brand integrity by managing guidelines and ensuring a consistent presence across all platforms.

Storytelling: Capture and amplify the stories of our community and members through various media, including video content.

 Candidate Profile

Essential Skills and Experience:

2+ Years of Experience in Marketing & Communications (Preferably within a charity organisation).

Creative content ideas that reflect the spirit of the Barnet community.

Proficiency in managing social media platforms.

Strong organisational skills, able to prioritise and manage multiple marketing and PR tasks.

Excellent written communication, adaptable for various channels.

ICT proficiency, essential for digital engagement.

Commitment to equal opportunities and understanding of diversity and inclusion.

Desirable Skills:

Experience with tools like Salesforce, Canva, Mailchimp, and WIX.

Interest in media and current affairs.

Understanding of membership organisations and the voluntary sector.

Personal Qualities:

Self-motivated and able to work independently.

Passionate about the voluntary sector and social change.

Confident decision-maker and problem-solver.

Adaptable and open to new ideas.

Equal Opportunities

Equality, Diversity & Inclusion: YBF works with and supports diverse communities. Our member organisations are grassroots non-profits supporting young people in our communities. Many of these organisations are led by global majority groups. As YPFs we work with our members to elevate their work and voices. We recognise the impact of poverty and racism on our communities and aim to work actively alongside communities rather than ‘doing to them’ and take an intersectional approach.

 We also acknowledge the additional impact of discrimination experienced by women, disabled people and LGBTQ+ people of the global majority. As part of our commitment to equality, diversity and inclusion across our network, we ensure diverse communities are represented and supported in our organisation and structures and encourage applications from all sections of the community.

We’re excited to be recruiting for a brand new role in our Community & Events team. You'll be joining an experienced team, playing a vital part in supporting Bristol & Weston Hospital Charity’s (BWHC) growth plans.

Our supporters are extremely important to us and as the Community & Events Fundraising Assistant, you’ll be the first person they speak with, providing them with their first experience of BWHC.

Key responsibilities

• Managing supporter communications via phone, email and social media groups
• Providing excellent base-level stewardship including thanking supporters and sending out fundraising materials
• Maintaining accurate supporter records including event registrations and coding donations
• Supporting the planning and smooth delivery of fundraising events
• Researching and prospecting new ways of raising funds through community fundraising groups and businesses

The work you will carry out as Community & Events Fundraising Assistant at BWHC will make a real difference to those we support, both patients and their families and our NHS staff. Alongside this, the post offers an excellent opportunity to get hands-on community fundraising and events experience, whilst also developing your financial and administrative expertise.

Bristol & Weston Hospitals Charity

Bristol & Weston Hospitals Charity is the official NHS charity making a difference to our ten UHBW hospitals in Bristol and Weston.

This is an exciting time to join BWHC. As a multi award-winning charity, including Bristol Life’s Charity of the Year 2024, we’re proud of the strong relationships we’ve built and the successful events we’ve worked on including our Funny Bones comedy event with Russell Howard earlier this year. You’ll have the opportunity to build on this momentum and contribute to the continued growth of our events and fundraising.

Application Process

Please send your CV and a covering letter outlining how you meet the job description and why you would love to join the BWHC team. 

Deadline for applications: Sunday 13th July, 11:59pm 

Interviews planned for: Thursday 17th July or Friday 18th July

For an informal discussion about the role please contact Natalie on 07837 916791

This is a great opportunity for someone looking for their first role in the charity sector or with transferable skills in administrative or relationship management. Most importantly, we’re looking for someone with excellent communication skills, a proactive mindset, and a passion for the NHS.

Working for a charity is great. Working for Bristol & Weston Hospitals Charity is greater! 

We are a Disability Confident employer. 

Benefits

• 27 days annual holiday entitlement (pro-rata) plus an additional day off on your birthday and a wellbeing day. Plus an additional two days leave after five years of service. 
• Commitment to hybrid and flexible working
• Competitive pension scheme. We'll match employee pension contributions up to 8% (minimum 5%)
• Additional support via our enhanced Employee Assistance Programme, including up to eight sessions with a licensed counsellor
• Life assurance cover - 4x annual salary
• Commitment to training and development with budget set aside
• Medicash health plan - claim cash towards a range of medical costs
• Free Blue Light Card that allows access to hundreds of discounts at major retailers.

Location: Hybrid
Department: Advocacy & Support Helpline
Job Type: Full time
Contract Type: Fixed Term Contract
 
About the role
 
This role builds on work that we have been doing for decades to support and empower LGBT children and young people who have experienced abuse or violence. Your work will enable LGBT people to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community.
 
You will work directly with LGBT children and young people who have faced abuse or violence, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related experiences of abuse or violence, including issues such as wellbeing, support with the criminal and civil justice processes, safety planning and support to access to other services which enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.
 
You will sit alongside our other advocates supporting LGBT people facing abuse or violence. You will work with mainstream services to ensure the voices and experiences of LGBT survivors are represented in order to make change for our community at a local and national level. You will also work closely with key partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach services working with LGBT people facing abuse and violence.
 
For more information on this role please download the attached job description.
 
Location: Galop’s offices are located in London. Hybrid working is available.
Hours: Full-time (35 hours per week)
Contract: Fixed-term until 31st March 2026
Reports to: Advocacy & Support Manager/Senior Advocate
Salary: £31,986.91- £36,728.54 per year including London weighting of £4,212.01
 
Closing Date
 
Applications should be submitted by 10am on Monday 14th July 2025
First round interviews will be held on Thursday 28th July 2025
 
REF-222218

Your new company
A large, international not-for-profit organisation.
Your new role
Reporting to the CFO, you will take responsibility for overseeing the accuracy, integrity and compliance of the financial accounting function. Managing a team of seven, with three direct reports, you will look after the smooth running of the monthly financial close and the preparation of the statutory accounts for the Group. With the financial year-end pending, this will include project-managing the audit, from agreeing the timetable to successful approval of the group financial accounts, ensuring compliance with best practice and all relevant financial policies and regulations. The anticipated duration is 12 months. Hybrid working: 1-2 days per week in the office. To start ASAP.
What you'll need to succeed
You will be a qualified Accountant with strong, recent experience of managing a sizeable financial accounting function within the charity sector. You will have highly developed management skills and be highly proficient in technical accounting/charity SORP.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location: Hybrid
Department: Advocacy & Support Helpline
Job Type: Full time
Contract Type: Fixed Term Contract
 
About the LGBT Independent Domestic Abuse Advocate role
 
This role builds on work that we have been doing for decades to support and empower LGBT people who have experienced domestic abuse. Your work will enable LGBT people to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community.
 
You will sit alongside our other advocates supporting LGBT people facing abuse or violence. You will work directly with LGBT victims/survivors of domestic abuse, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related experiences of abuse or violence, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.
 
You will work with mainstream services to ensure the voices and experiences of LGBT survivors are represented in order to make change for our community at a local and national level. You will also work closely with key partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach among services working with LGBT people facing abuse and violence.
 
This is a pivotal moment in Galop’s journey. We have grown quickly over the last six years and you will be part of the future of our work. You’ll help us reach, support and assist more of our community nationally. You’ll be helping to amplify the voices of LGBT survivors of abuse, and ensure that they are at the centre of Galop’s service.
 
For more information on this role please download the attached job description.
 
Location: Galop’s offices are located in London. This role will have the option of hybrid working.
Hours: Full Time (35 hours per week)
Contract: Until 31st March 2026
Reports to: Advocacy & Support Manager/Senior Advocate
Salary: £31,986.91 - £36,728.54 per year including London Weighting.
 
Closing Date:
 
Applications should be submitted by 10:00am on 11th July 2025.
Interviews will be held on 24th and 25th July 2025.
 
REF-222251

We are seeking a highly skilled and strategic Centenary Communications & Digital Marketing Lead with a passion for storytelling, a sharp editorial eye and strong understanding of digital channels.

Communications & Digital Marketing Lead
Job ref: CDML
Contract: This is a fixed-term role to December 2026
Hours: This is a full-time role, but applicants interested in working part-time (four days a week) will be considered
Salary: £48,000 (London office) or £43,000 (home-based)
Location: Old Street, N1 7NH. Most office-based staff work hybrid, working part of the time in the office and part of the time at home.

About Us

We are CPRE, the countryside charity. We want a thriving, beautiful countryside for everyone.

We believe in countryside and green spaces that are accessible to all, rich in nature and playing a crucial role in responding to the climate emergency.

About the Role

CPRE is proud to be approaching our 100th year anniversary – a century of being a voice for the Countryside. As we look to celebrate this incredible milestone, we’re planning a year-long programme of inspiring events, campaigns and storytelling moments that reflect on our past, showcase our present, and shape our future.

This new role is critical to the success of our Centenary Year, a unique moment in CPRE’s long history. Working across the organisation, and with key external stakeholders, you will be the driving force behind our Centenary communications, maximising our reach and impact. Success in this role will rely on someone with high energy, confidence and significant experience of producing impactful content and digital engagement.

The key focus will be:

• Content creation & copywriting: write, edit and oversee the production of high-impact Centenary content across all channels
• Digital communications: Lead the development and optimisation of digital content strategies, ensuring consistent messaging.
• Digital marketing & promotion: develop an integrated digital marketing plan to build excitement and reach for key Centenary activity.
• Strategic Communications: bring to life the strategic comms plan, driving the development of key tools to ensure widest engagement
• Stakeholder engagement: work closely with key internal and external stakeholders to build strong understanding and engagement

We are committed to developing an inclusive and diverse CPRE in which everyone feels supported, valued, and always able to be themselves at work, because we recognise that a diverse and inclusive workforce is important in achieving our vision of a thriving, beautiful countryside for everyone. We therefore welcome applications from people of all backgrounds.  People from ethnic minority backgrounds and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of ethnic minority background and/or disabled, we are particularly interested in receiving your application.

Closing date: Midday on Thursday 10 July 2025
Interviews: 1st interview Tuesday 22 July, 2nd interview Tuesday 29 July

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPRE is an equal opportunities employer.

Please note that we only accept applications from candidates with the right to work in the UK for the intended duration of the appointment.

No agencies please.

Are you passionate about people, place and community?
Do you want to help shape a thriving, inclusive space at the heart of Claremont, Blackpool?

Claremont Park Community Centre is looking for a Centre & Community Coordinator to build on the strong foundations already in place, both within our Centre and across the wider community. This role will focus on developing and enhancing what already works well, alongside identifying areas for development, reaching even more residents of Claremont and helping our Centre grow as a welcoming, inclusive hub for our community.

This exciting new role will combine operational centre management with proactive community engagement. You’ll work closely with residents, partners and the centre’s trustees to ensure Claremont Park Community Centre meets the needs and interests of our community.

You’ll coordinate and deliver meaningful engagement activities, including externally funded projects and community-led events. You’ll also play a key role in implementing ideas from our People’s Plan and other local strategies, helping to create a stronger, more connected Claremont.

From managing centre bookings to hosting local groups, building relationships and bringing new ideas and activities into our space, this is a varied, hands-on role perfect for someone who cares about community and wants to make a tangible difference.

You’ll be supported by a forward-thinking trustee board and line manage a small team of Cost of Living Support Workers.

If you’re organised, community-minded and ready to take on a rewarding challenge, we’d love to hear from you.

Deadline for applications: Wednesday 16th July 2025.
Interviews will take place on: Thursday 24th July 2025.

Join Our Dynamic Team as Head of People Services!

Are you passionate about optimising recruitment processes and driving project success? Médecins Sans Frontières (MSF) UK is seeking a dynamic and experienced Head of People Services to lead our Recruitment & Applicant Tracking System (ATS) implementation project and deliver quality customer-focused HR services.

Why You'll Love This Role:

• Impactful Projects: Drive the implementation and introduction of a new ATS; improving recruitment and onboarding processes.
• Leadership & Innovation: Lead, inspire, and develop a talented team to achieve seamless and efficient HR operations.
• Collaborative Environment: Work closely with senior leaders and stakeholders to ensure our HR services meet the needs of our diverse workforce.
• Strategic Influence: Provide valuable insights through data analysis and reporting to support decision-making at the highest levels.

Hours: 37.5 hours a week, Mon-Fri

Duration: Fixed Term Contract – 12 months 

Location: London Office Aldgate, at least two days a week (one of which is Wednesdays) 

Salary: £67,505.20-£73,505.66 per annum

JOB PURPOSE 

Reporting to the Director of People, the Head of People Services is responsible for leading the delivery of a quality and customer focused core people service to MSF UK. The post holder leads on all operational aspects of the People department (with the exception of employee relations), including all recruitment, core people and payroll processes, administration, systems, data and reporting. 

Key duties areas follows: 

• Lead, motivate and develop the People Services team towards our goal of providing a seamless and customer focused people service. 
• Encourage and develop the team’s interaction and collaboration across MSF UK to support high standards of service delivery and continuous improvement, with a focus on recruitment as the priority, ensuring that a workforce plan is in place for recruitment activity. 
• Project-manage the development and implementation of efficient, effective, customer focused end-to-end recruitment and onboarding processes for MSF UK office and hosted contracts, including the introduction of the new ATS. 
• Work with the Head of Employee Relations to update People Services’ policies and ensure people policy updates are embedded as documented procedures. 
• Lead the production of people reporting statistics; analysing information and producing draft reports for the CoDir, Remuneration Committee and Board. Ensure that the information provided enables managers and the Board to make decisions. 
• Lead the team to ensuretheefficientprovisionofpayandbenefitsadministrationtoensurepayrollaccuracy and compliance with legislation, and lead the implementation of the annual pay review and periodic salary benchmarking. 
• Lead on external relationships and ensure contracts are in place that support the effective running of the People department. Responsible for the management, renewal and procurement of external supplier contracts. 
• Ensure effective data security, DPA and FOI systems are in place and are monitored. 
• Provideaskeletonservicefornon-employeese.g.contractors,secondmentsetc. 
• Projects and continuous improvement initiatives for People Services or cross-functional, aligned to the people department plan. 

Please download the full job description and person specification below for further details.

KNOWLEDGE, SKILLS & EXPERIENCE 

1. MCIPD qualified (level 7) or an equivalent level of professional knowledge and experience gained through demonstrable significant experience working in People functions across recruitment, core people services and payroll. 
2. Evidence of skills and experience in developing and implementing efficient Recruitment and core People systems and processes that are efficient, legally compliant, represent value for money, and meet customers’ needs.
3. Process improvement methodology training and/or significant experience creating new and updating people processes and procedures. 
4. Evidence of delivering change and improvement using project management skills and techniques. 
5. Proven experience of creating a high-performance culture, leading an effective People Services team and motivating, developing and performance managing individuals. 
6. Demonstrable knowledge of best practice in People Services and relevant UK employment legislation. 
7. The ability to use data from a wide range of sources to analyse key themes and the potential impact on an organisation. 
8. Evidence of developing excellent working relationships at all levels of an organisation, instilling confidence and credibility when dealing with sensitive, challenging and difficult situations. 
9. Evidence of connecting effectively with key stakeholders, manoeuvring through organisational dynamics and influencing organisational culture. 
10. Demonstrable commitment to the principles of diversity, equity and inclusion and their practical application and integration in the work environment. 
11. Fluency in written and spoken English. 
12. Commitment to the aims and values of Médecins Sans Frontières. 
13. Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer

HOW TO APPLY  

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date. 

Incomplete applications will not be considered. 

Recruitment timetable: 

• Closing date for applications: 11 July 2025, 12:00pm (GMT) 
• First round interviews: Week commencing 21 July 2025 
• Expected Start date: 1 October 2025

Right to work in the UK 

Candidates must have the right to work in the UK. 

We look forward to receiving your application! 

Do you want to work for an award winning charity? One that values its colleagues and clients alike? Do you want to have an impact and make a real difference to young people who need a fresh start? Do you have tenacity, resilience and strength of character to guide and advocate for young people?

BACKUP North West delivers support and housing services for homeless and vulnerable young people in Bolton. If you have great written and verbal communication skills, are committed to improving the lives of young people, are motivated and resilient, we need you! Due to growth we are looking for several new colleagues to work in front line service delivery roles across our supported housing provision. Your primary role will be to enable young people to achieve their potential, be safe and secure and move out of (literally) homeless services.

(We are Ofsted registered)

To join us, you will have to demonstrate a commitment to the ethos and values of the charity, be a positive role model for young people and colleagues and be person-centred.

Excellent people skills are a must. We are an Investors in People GOLD employer.

Do you want to work for an award winning charity? One that values its colleagues and clients alike? Do you want to have an impact and make a real difference to young people who need a fresh start? Do you have tenacity, resilience and strength of character to guide and advocate for young people?

BACKUP North West delivers support and housing services for homeless and vulnerable young people in Bolton. If you have great written and verbal communication skills, are committed to improving the lives of young people, are motivated and resilient, we need you! Due to growth we are looking for several new colleagues to work in front line service delivery roles across our supported housing provision. Your primary role will be to enable young people to achieve their potential, be safe and secure and move out of (literally) homeless services.

(We are Ofsted registered)

To join us, you will have to demonstrate a commitment to the ethos and values of the charity, be a positive role model for young people and colleagues and be person-centred.

Excellent people skills are a must. We are an Investors in People GOLD employer.

We believe that everyone deserves to be supported in their mental health needs and we have a part to play in that. Our work is guided by our values of:

Openness  |  Belonging  |  Strength  |  Collaboration

Our purpose is to create space where mental health comes first. We do this through working in partnership with other agencies and providing services in a trauma-informed way. This role will work collaboratively within Manchester City Council’s multi-disciplinary Thriving Families Team alongside domestic abuse, substance misuse and family help workers to support families where children are open to Child Protection or Child In Need Plans. The aim is to ensure that children, young people and their families are better able to access appropriate support services leading to improved understanding and management of their mental health.

We believe in the power of listening and being heard. The Mental Health Practitioner will build collaborative and kind relationships where people feel heard and understood, enabling people to access services and navigate routes to support. The role is based within the Council’s Thriving Families team and referrals are received directly from the Thriving Families Team Manager. The Mental Health Practitioner will offer a range of support to families including delivering 1:1 psycho-social support interventions, community advocacy, making onward referrals, communicating with community, primary and secondary health care and assisting people in addressing practical needs.

 

Salary: £32,271

Contract: Initially for 12 months (extension possible dependent upon funding)

Hours:  35 hours per week

Base: Manchester City Council - Longsight Offices

The type of skills and knowledge that are important to us are:

· Experience of working in a psycho-social way with the whole family delivering interventions for people experiencing mental health problems.

· Ability to work in a strength based, open and positive way that builds kind relationships and is receptive to and appreciative of the skills and talents of everyone.

· Knowledge or experience of the issues that people with lived experience of poor mental health face and the impact this has on their lives

Application documents can be downloaded from our website.

The closing date is 10am on Monday 14th July or once we reach 25 applications (which ever we reach first). Interviews planned for Wednesday 30th July in person in Longsight with a start date in early September.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

Impact, on and off the pitch...

We are excited to be searching for a Men's Player Education and Welfare Officer to join us on a Casual basis. You will organise, facilitate and deliver an outstanding learning environment in all scheduled education sessions with England Development team players whilst they are on England international duty.

What You'll Do?

• Set up and organise all player education equipment for the duration of the camp or tournament.
• Print and organise all player education tasks ahead of each learning session.
• Ensure that all scheduled education sessions are delivered and supported whilst on camp, and to lead on this delivery.
• Provide flexible educational support, tailored to player's individual needs.
• Collate feedback and share with all education providers, club education staff, and parents / carers on player's progress, and where appropriate liaise with key stakeholders if required during the camp. Ensure that this feedback is completed within 2 days of the camp or tournament finishing.
• To be the designated Welfare Officer whilst on camp. Support the MDT to ensure that the player's welfare and safeguarding policy is upheld, with a focus on pastoral care throughout the camp duration.
• Work with the Team Manager and Head Coach to support supplementary organised activities i.e. life skills, cultural workshops, or educational visits.
• Attend at least one MDT planning meeting before each camp, and one MDT review meeting post-event to ensure appropriate handover and transfer of information from FA staff to event staff and vice versa.
• Support with off camp projects and stakeholder communication as required and directed.
• Respect the England team elite performance environment at all times.
• Undertake any other reasonable duties or additional tasks as directed by the Player Education Coordinator or other FA staff.
• Executes additional tasks as required in order to meet FA Group changing priorities.
• Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.
• As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What You'll Need?

Essentially for the role:

• Safeguarding and Welfare Expertise: A thorough understanding of safeguarding policies and procedures, including The FA's Safeguarding Children Policy and Procedures.
• Relevant Qualifications: Teaching Qualification (PGCE, QTS, or equivalent) is essential. Additional desirable qualifications include Elite Athlete Wellbeing course, Player Care equivalency, Mental Health First Aid (MHFA) Certification.
• Experience in Welfare Roles: Prior experience in a welfare/pastoral position within a football or sports setting is essential.
• Understanding of Football Development Programmes: Knowledge of The Elite Player Performance Plan (EPPP) is desirable

Beneficial to also have:

• Education programmes: working knowledge of BTEC Sport Performance and Excellence, Sporting Excellence Professional (SEP) Apprenticeship Standard.
• Collaboration with Stakeholders: Proven ability to work collaboratively with coaches, parents, and external agencies to support player welfare and development.
• Communication Skills: Strong verbal and written communication abilities to effectively interact with players, staff, parents, and external partners. This includes the ability to present information clearly and handle confidential matters discreetly.
• Organisational Skills: Exceptional organisational abilities to manage multiple responsibilities, such as scheduling meetings, maintaining records, and coordinating educational initiatives.
• IT Proficiency: Competence in using standard office software (e.g., Microsoft Office Suite) and familiarity with databases or case management systems used for tracking player welfare and development.
• Analytical Skills: Ability to assess situations, evaluate risks, and make informed decisions to ensure the safety and well-being of players.

What's in it for you?

We pride ourselves in offering a competitive rate of pay as well as great opportunities to develop and grow in your role.

We are committed to ensuring everyone can flourish in their roles, and by doing this we offer top-of-the-range facilities across two core business locations. We have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English football. We are also delighted to have a world-class Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

Executive Assistant to the International CEO

• Full-time

Barnabas Aid

Barnabas International is a large family of Christian ministries and charities focused on giving practical support to suffering, abandoned and persecuted Christians around the world. The ministry was founded in 1993, and since then, it has funded projects in more than 100 countries, providing hope and help to millions of our brothers and sisters in Christ. Some of our key projects include supplying food aid, medical supplies, educational and vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence, and support for pastors and church leaders. Barnabas Aid also provides advocacy for religious freedom, especially for persecuted and suffering Christians. Barnabas is primarily a Christian ministry and a charity. Employees are expected to subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed as being vocational. There is an occupational requirement for applicants to be practising Christians, who are engaged in their local church, in order to be able to carry out our roles

Role Overview

The EA support’s the International CEO (ICEO). The ICEO holds overall responsibility for the global ministry, including all aspects of strategy and operations across multiple regions. The EA’s role will be pivotal in providing high-level administrative support to the ICEO, ensuring the smooth operation of their daily activities.

The EA needs to be a follower of Jesus and in good standing in their local Church. This role demands someone who can handle a wide range of administrative tasks with discretion, confidentiality and grace, while effectively collaborating with internal and external stakeholders. 

Requirements

·Organisational Skills: Exceptional organisational skills with the ability to manage multiple complex tasks, prioritise effectively, and meet deadlines within a dynamic global environment.

·Communication Skills: Outstanding written and verbal communication skills, able to maintain professionalism in dealings with diverse stakeholders, both internal and external.

·Attention to Detail: A keen eye for detail, ensuring accuracy in scheduling, correspondence, and document preparation.

·IT Proficiency: Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with project management software and CRM systems.

·Event & Travel Coordination: Significant experience in managing complex international travel arrangements, event planning, and handling logistical operations for high-level meetings and conferences.

·Problem-Solving & Initiative: A proactive approach to anticipating needs, resolving issues, and ensuring that the ICEO’s work and the global ministry’s operations run smoothly.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Our Sponsor Refugees team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising through our Migrants and Refugees Organising (MARO) team, and effective national campaigns, alongside the pioneering community sponsorship of refugees. Staff joining Sponsor Refugees are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.    

Our MARO team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising, with effective national campaigns, and the pioneering community sponsorship of refugees through our Sponsor Refugees team. Staff joining MARO are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.  

Living Wage Foundation 

The Living Wage is an independent movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The Living Wage campaign was launched by London Citizens in 2001 and aims to ensure low paid workers have enough money to get by and enough time for community and family life. 

The Living Wage is an hourly rate calculated according to the basic cost of living in the UK that employers choose to pay on a voluntary basis. The Living Wage Foundation recognises and celebrates employers that pay the real Living Wage through an accreditation programme which awards the Living Wage Employer Mark. 

The independently-calculated rates are announced during Living Wage Week each November when we celebrate our growing network of Living Wage employers. There are now more than 15,000 accredited Living Wage employers across the UK which has secured pay rises for over 475,000 employees. 

The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. 

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

The Living Wage Foundation has an exciting opportunity to join our dynamic team as an Operations and Data Officer. We are looking for a highly motivated and organised individual to help maintain, develop and continuously improve our data and systems. The role will be an integral part of the Living Wage Operations and Insight Team, providing technical support to ensure the integrity of our systems, and supporting with development projects. 

The Operations and Data Officer will need to be highly numerate and have great analytical skills to support our monitoring and evaluation functions, working with the Head of Operations and Insight on financial and budgeting management, reconciliation and forecasting for the Living Wage Foundation. The suitable candidate will be detail-oriented, be able to demonstrate their ability to seek out improvements and problem solve creatively and have experience working with Salesforce or equivalent CRM systems. 

Main Responsibilities 

Working as the Operations and Data Officer– LWF for Citizens UK, reporting to Senior Data & Operations Manager, LWF, your main responsibilities will include: 

Project Management 

Deliver work targets on time and to standard to support the Foundation’s data and systems: : 

•  Support the day-to-day operations and management of all systems within the Living Wage Foundation designed to enable the functioning of Living Wage accreditation schemes. 

•  Proactively seek out systems improvements to make our processes more efficient so the Living Wage Foundation continues to provide an excellent service to the Living Wage network. 

•  Provide operational support for all aspects of the accreditation and recognition systems, including identifying and fixing errors. 

• Maintain integrity of Salesforce database; identify and source incomplete information within the database; take responsibility for tidying, cleansing and backing up existing data. 

• Support maintenance of integrated systems, including syncing data to Act-On and the website. 

• Work with Operations and Data Manager to keep templates, forms and related communications materials up to date 

• Manage merchandise administration including email inbox, day to day queries, and Shopify administration. 

• Support Operations and Data Manager to manage budgets for external contracts (e.g. with developers and suppliers). 

  Learning and expertise 

• Keep up-to-date with functional good practice and technical updates to all our systems, including within the third sector. 

• Support with network data enquiries, including analysing data, creating Salesforce reports and dashboards for colleagues. 

• Work with colleagues to identify learning & development needs and support Operations and Data Manager to develop and deliver inductions, training and guidance to meet requirements. 

• Keep internal training manuals up to date to ensure the Foundation’s team can access clear and consistent information about our systems and processes. 

•  Support Operations and Data Manager to monitor the impact of internal trainings, support, resources and guidance – update and improve internal support offer as required. 

Communications 

• Create and write dashboards and reports to support the analysis of our performance. 

• Champion systems throughout the organisation and advocate for systems-based solutions. Offer ad hoc guidance to the team and help communicate any changes to systems. 

• Run systems surgeries for colleagues to answer ad hoc enquiries and support learning. 

Develop and manage external relationships 

• Communicate effectively with our external contractors (e.g. merchandise suppliers) to ensure contracts are fulfilled in a timely manner. 

• Help identify suitable new suppliers to meet organisational need. 

Develop and manage internal relationships 

• Support Operations and Data Manager to identify technical solutions to meet organisational requirements. 

• Monitor and respond to operations and data enquiries from colleagues. Work effectively with colleagues across Citizens UK, actively participate in the team and organisational wide events. 

Income and resources 

• Maintain Salesforce data integrity to support accurate and timely invoicing. Help ensure the integrity and safety of our data advising wider organisation on best practice where appropriate. 

• Support Operations and Data Manager to track expenditure for Shopify and merchandise suppliers. 

• Contribute to plans and proposals to grow sources of income or resources. 

Contribute towards Citizens UK’s strategic objectives 

• Responsibility for delivering agreed areas of the Foundation’s work plan. 

• To work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders. 

• Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders. 

• Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK. 

• Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Degree or equivalent professional qualification or experience (D) 

Experience 

• A minimum of 2 years proven, comprehensive experience in an operations role (E) 

• Experience of analysing business requirements and turning them into technical solutions (E) 

• Experience of providing technical support to a team (E) 

• Experience of administrating and updating Salesforce or similar databases, and using database integrations such as Zapier, QuickBooks, Form Assembly and email marketing platforms (D) 

Key skills and knowledge 

• Strong analytical skills with the ability to interpret large quantities of data to evaluate and improve performance (E) 

• Interest in and good understanding of database and systems management and integration (E) 

• Ability to take in and interpret information and communicate in a succinct manner (E) 

• Demonstrable ability to find creative solutions to complex problems and implement new systems (E) 

• High levels of numeracy with strong attention to detail (E) 

• Excellent time management skills with the ability to juggle a wide range of competing demands (E) 

• Strong IT skills to include MS Office and database software (E) 

• Sound knowledge of data protection regulations and GDPR (E) 

• Understanding of the policy and campaign landscape in the UK (D)

Personal qualities & values 

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E) 

• A strong commitment to the Living Wage campaign and the principles of Citizens UK (E) 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

Interview date: W/C 4th August

Want to find out more about us and the role?

If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.

Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. Anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.

The webinar will take place on Monday 7 July from 13:00-13:45 on Zoom. Sign up here.