Office support jobs in bristol, city of bristol
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are The Trust Partnership; a fast growing and innovative social enterprise helping charitable foundations and almshouses to be better managed and to use their resources more effectively for the benefit of the wider public. In short, we are having a big impact in philanthropy sector.
We are excited that we’ve not only been able to build a thriving business, but to do so on strong ethical foundations. The way we look after our staff, our clients and other stakeholders is important to us. We believe it’s possible to be a good business and a profitable one at the same time.
We are looking for someone special to join our growing business. You will be responsible for a portfolio of trusts who require clerking and supported by specialists in grantmaking and administration. Experience of working with boards of Trustees is essential.
You need to be able to access London easily, sometimes at short notice.Occasional visits to our office in Gloucestershire will also be necessary. You will also be required to undertake a DBS check.
We are looking for a motivated individual with an exemplary work ethic and a professional attitude. Accuracy is essential and an eye for detail that is balanced with an ability to see the bigger picture. Respect, integrity and emotional awareness are central to the role.
Working with us you will receive the following benefits
·Career progression opportunities
·Flexible working environment
·Professional development
·Membership of an employee benefits platform
·Charitable Giving matching up to £200 per annum
·25 days’ holiday per annum plus Bank holidays (FTE)
·Christmas shutdown (included in above)
·Additional day’s contractual leave entitlement after each fifth year of service (up to a total of six days)
·Eyecare voucher scheme.
The Trust Partnership manages charitable trusts, foundations and almshouse charities with its unique resources, helping them to be more effective



About the role
The Finance and Operations Manager is responsible for ensuring the smooth running of the charity’s financial and operational functions. This includes managing day-to-day accounting, producing management reports, maintaining and improving processes, line-managing the administrator, and leading key projects across Finance, IT and HR. The role plays a central part in supporting the operational effectiveness and strategic growth of the organisation.
Key Responsibilities
Finance
- Manage the charity’s day-to-day accounts, ensuring accurate and timely bookkeeping.
- Prepare financial reports for the Senior Leadership Team (SLT) and management staff.
- Monitor budgets, forecasts, cash flow, and financial performance, highlighting risks and opportunities.
- Support annual audits and liaise with external accountants as required.
- Ensure compliance with relevant financial regulations and charity reporting standards.
Operations
- Develop and implement operational processes to improve efficiency and productivity.
- Line manage the Administrator, ensuring they support both finance (bookkeeping) and wider administrative tasks across the organisation.
- Oversee HR processes, including recruitment, onboarding, and record-keeping, as part of operational projects.
- Manage IT and technology initiatives, including the implementation of systems to improve organisational efficiency.
- Project manage key organisational initiatives in finance, HR, and IT, ensuring they are delivered on time and within scope.
Collaboration
- Act as a key point of contact for operational matters across the organisation.
- Work closely with the SLT to provide insights and recommendations based on financial and operational data.
- Support the team in adopting and embedding new processes and technologies.
Person Specification
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.
While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.
Qualifications
- Recognised financial qualification (e.g. ACA, ACCA, CAI, CIMA, CIPFA, ICAS, ICAEW, or equivalent)
Experience
- Proven experience in organisational finance and bookkeeping
- Experience in producing management accounts and reports for senior leadership
- Experience in project management, particularly in implementing finance, HR, or IT systems.
Skills and Knowledge
- Technically proficient, with experience using finance systems and digital tools.
- Organised and systematic, and the ability to handle multiple tasks and priorities.
- Attention to detail, with an ability to handle various financial or administrative tasks with accuracy.
- Analytical and problem-solving abilities, able to translate data into actionable insights.
- Ability to implement processes and systems that improve organisational efficiency.
- Communication and interpersonal skills, with the ability to interact with stakeholders at all levels within the organisation.
Key Attributes and Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
- Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
- Tech-minded and comfortable with adopting new systems and processes.
- Reliable, trustworthy, and capable of handling confidential information with discretion.
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
The Ben Kinsella Trust prevents knife crime through education and campaigning


The client requests no contact from agencies or media sales.
Head of Continuous Improvement
Salary: up to £65,000 (dependant on experience)
Location: Remote with regular face to face meetings in London and Downton
We have an exciting opportunity for a Head of Continuous Improvement to join our Service Directorate at Help for Heroes. This newly created role will be pivotal in driving service quality, operational efficiency and data-led excellence across our charity — helping us achieve our mission to ensure that every member of the Armed Forces Community can live well after service.
If you are a collaborative and strategic leader with a passion for embedding continuous improvement and inspiring excellence across teams, this could be the perfect opportunity for you.
Please see below for more information on what just might be your future role.
About the Role
Reporting to the Service Director, the Head of Continuous Improvement will lead and coordinate initiatives that enhance the quality, efficiency and consistency of our services for beneficiaries. You will design and implement a robust quality assurance framework, ensure operational data integrity, and drive service and process improvements that align with our strategic objectives.
You’ll work closely with the Data & Insights team to ensure data and evidence inform service development, delivery, and decision-making. As part of both the Service Leadership Team and the Charity-wide Leadership Team, you’ll collaborate with colleagues across Operations, Marketing & Communications, and Commercial to champion a culture of continuous learning and improvement.
This is an opportunity to play a leading role in shaping the future of Help for Heroes’ services as we enter an exciting phase of growth and transformation.
About You
You’ll be a resourceful, forward-thinking leader with a strong background in continuous improvement, quality assurance, or service excellence within a complex service delivery environment. You’ll bring both analytical rigour and emotional intelligence — able to use data to drive improvement while engaging and motivating others through change.
We are looking for someone with:
- Experience designing and implementing quality assurance or continuous improvement frameworks.
- Strong analytical and quantitative skills, with experience using data to identify opportunities for improvement.
- Proven leadership skills with the ability to influence and inspire cross-functional teams.
- Excellent communication and stakeholder engagement skills, with the confidence to present at all levels.
- Experience working with CRM systems or operational data environments in a service delivery context.
You’ll be values-driven, empathetic and energised by the opportunity to make a lasting difference for those who’ve served.
About the Team
Our Service Directorate delivers integrated support and community initiatives across the UK, all aligned with our LiveWell Strategy — focused on ensuring that every member of the Armed Forces Community can live well after service.
You’ll join a team of passionate, purpose-driven professionals committed to improving the quality, consistency and impact of our services for veterans, serving personnel and their families.
The detail:
- Hours: 35 hours per week
- Contract: Permanent
- Closing Date: 23rd November 2025
First interviews are expected to take place on the 9th and 10th December 2025 via Microsoft Teams and will include interview questions and analytical task. A final stage interview is anticipated to be held in person in Downton week commencing 15th December. Please note that these dates are indicative and may be subject to change.
Please note: We may close this vacancy early should the right candidates present themselves —early applications are encouraged.
The client requests no contact from agencies or media sales.
We have an opportunity for an Income officer to join our Customer Accounts team in Bristol.
This is a full time permanent role with a mix of customer visits, home and office working.
We are offering a starting salary of £30,000 - £35,000 per year.
The role:
As an Income Officer you will be working directly with our customers to manage their accounts, provide payment solutions and take appropriate action to recover outstanding debts.
You'll take a proactive approach to prevent customers from falling in to arrears, negotiating repayment arrangements, monitoring payment plans and working closely with internal teams and external agencies to make sure they receive the right advice and support.
You'll be on standby to visit customers in their home as well as occasionally preparing paperwork for legal cases and attending court hearings.
About you:
To be an Income Officer at SNG you will need strong communication skills and the ability to advise customers sensitively on financial matters and arrears management.
You'll have a knowledge of welfare benefits, arrears management, debt recovery processes and income collection.
You will also need:
- The ability to work collaboratively with colleagues, managers and external partners
- A high level of IT literacy
- Strong organisational and time management skills
- The ability to manage a caseload effectively
- The ability to be office based and undertake regular customer visits, you'll need access to your own car and a full driving licence
A DBS check will also be undertaken for the successful candidate.
Interviews will take place on the 24th and 25th November.
What we can offer you:
As a member of the Customer Accounts Team you will be part of a friendly, dedicated and supportive working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- 3 additional Wellbeing days and 2 paid volunteering days
- Generous matched pension scheme up to 12% and Life cover at 4x salary
- Enhanced maternity/adoption pay
- Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
- Options for private medical insurance, dental insurance and critical illness cover
- Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
About us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we have over 200,000 customers, provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength enables us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more.
The client requests no contact from agencies or media sales.
About the role
You will be part of the regional office team, managing a group of casework administrators. The team provides specialist administrative support and act as a single point of contact to SSAFA branch-based volunteers ensuring that SSAFA beneficiaries receive consistent, timely, and high-quality service. The RCM role will involve developing and maintaining collaborative working relationships with volunteers, including branch-based casework managers. Additionally, the RCM will occasionally assist the Regional Casework Co-ordinators with call handling, signposting, and triaging initial client enquiries.
To help you establish yourself in this post you will receive excellent training and induction to SSAFA. You will influence the processes and procedures within the regional office as it develops, working closely with a dedicated team under the guidance of the Regional Manager.
Whilst the post is homebased, to be eligible for this role you are required to live in the North West region consisting of Cheshire, Cumbria, Greater Manchester, Isle of Man, Lancashire and Merseyside. You will occasionally be required to travel within the North West Region or to other locations.
About the team
The regional office is a “virtual” office and supports the six SSAFA branches in the North West of England region, as the branch-based volunteers deliver casework for SSAFA beneficiaries. The successful candidate will work as part of a larger support team which will include 5 Casework Administrators and a Regional Manager. All team members are home based, residing in the region.
About you
To excel in this role, you should have a solid educational background and experience in managing employees, as well as overseeing and reporting on service delivery. You should have a proven ability to build and maintain relationships with stakeholders, achieving results through negotiation and influence. Previous experience of working with volunteers would be advantageous. You will have used Microsoft Office 365 to a high standard and be capable of learning a computerised case management system quickly. Additionally, you should be skilled with numerical data.
The successful candidate will be capable of planning and managing their own workload, with minimal supervision and have considerable experience of managing accounts.
It would be desirable to have an understanding of the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector would be valuable, and the military charity sector landscape across the North West Region would be beneficial. Commitment to SSAFA’s values including equality, diversity and inclusion is essential.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Further information about the role
If you have any queries or would like to speak to someone about this role, please contact Hilary Rosenthal, Regional Manager for Casework and Community Engagement, The North of England Region for an informal discussion.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
How to apply
For more information and to apply, please click on the Apply button.
If you need any adjustments to support you with the application process, please contact us.
Closing date: 16 November 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 24 November 2025.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We are delighted to be recruiting for a Supporter Marketing Manager. The Supporter Marketing Manager works side-by-side with colleagues from the Media and Content, and wider Marketing team, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement.
We have a remote-first approach to work and are happy for you to work remotely and flexibly, in a way that best supports your work-life balance. We also have an office near Glasgow city centre for those who live nearby and would like to work from here occasionally or on a regular basis.
Key responsibilities include:
- Ensure Mary’s Meals’ mission remains central to all Supporter Marketing work.
- Develop and implement Mary’s Meals’ Supporter Marketing strategy in the UK, with a core emphasis on KPIs linked to supporter income and retention.
- Work side-by-side with other Communications colleagues to ensure an integrated and joined-up approach to supporter retention and ensure branding, messaging and style is consistent.
- Collaborate with Supporter Engagement colleagues to build data-led supporter journeys tailored by donor type, channel, and behaviour – inspiring greater numbers of supporters to engage deeply with our mission.
- Manage the growth of our email marketing activity, including producing and sending email campaigns via Dotdigital.
- Manage the development of our direct mail programme in line with our ambitions for growth, including production of mail packs.
- Implement a programme of testing, learning, and innovation to ensure continued relevance and sector-leading performance in Supporter Marketing.
- Oversee the sourcing of content for Supporter Marketing activities, including freelance copywriting and design, and stories, design and copywriting from the Content team.
- Effectively segment key communications using audience and data insights.
- Evaluate and measure the success of Supporter Marketing activities through ongoing analysis and reporting, ensuring our work is driving greater support with existing audiences.
- Develop ongoing expertise by tracking and analysing relevant data (internally and externally), to identify key trends, opportunities and areas for development within the Supporter Marketing space.
- Maximise the impact of digital technologies including Dotdigital, working alongside colleagues in Data Insights and Operations to ensure success.
About you:
- Marketing manager with a proven track record in inspiring support through Individual Giving or Direct Marketing programmes.
- Experience in building tailored journeys for key audiences utilising data and audience insights.
- Experience of working with email CRM software (Dotdigital or similar).
- Experience of working with copywriters and designers.
- Evidence of delivering marketing across direct mail, and email, including production of mail packs and email campaigns.
- Evidence of delivering innovative ideas, with a passion for keeping abreast of marketing trends and opportunities.
- Evidence of working with printers and suppliers to manage print production to deadline, including taking a resourceful approach to ensure materials are produced cost effectively.
- Evidence of successfully implementing test and learn programmes.
- Skilled in managing data lists and segmentation rules for complex communication strategies.
- Able to develop creative and engaging ideas from the conceptual stage to evaluation.
- Proven ability to manage, develop and empower diverse teams
- Skilled at building internal relationships, working with colleagues across multiple teams and priority areas.
- Passionate about marketing that drives engagement and growth.
- Excellent organisational, time and project management skills, accuracy and attention to detail.
Please see the recruitment pack on our website by following the Charity Job instructions.
Closing date for applications is Sunday, 23 November. Interviews will be arranged on an ongoing basis.
About This Job
This is an exciting role in Army Cadet Headquarters which provides administrative support to the functional delivery areas of the syllabus. We are looking for a person to bring their skills, enthusiasm, and personal credibility to the team and support administration across both our volunteer staff and employed workforce.
This post is primarily to support DofE and First Aid but may, where required, be surged to cover short term administrative responsibilities for other activity areas.
This position is a permanent full-time post (40 hours per week) which will be home-based. However, regular travel across the UK attend events and meetings will be required.
Essential Skills
§ Experienced and skilled administrator and planner, who can work under own initiative in both office and remote environments.
§ Demonstrable success in establishing effective working relationship across a range of organisations at all levels.
§ Excellent written and verbal communication skills.
§ IT literate; experienced user of Microsoft office with experience in using document management systems, such as SharePoint.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 30th November 2025. Please note, AI should not be used to produce either the covering letter or CV.
Interviews will be held week commencing Monday 15th December, via Microsoft Teams.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About HOST
HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges.
And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive.
We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term.
In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future.
Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world.
About the Role
As Community Support Lead: Development & Onboarding, you will lead the design, delivery, and continuous improvement of the Hosted Partner (HP) journey — from first contact to successful onboarding and integration into HOST’s global community.
You’ll ensure that new partners are welcomed with clarity, confidence, and care, and that HOST’s systems, materials, and communications evolve to meet their changing needs. Working closely with the Partnerships and Delivery teams, you’ll turn insights from partners into practical improvements, ensuring that every process reflects HOST’s empowering, expert, and empathetic values.
This is a role for someone who loves creating systems that work for people — combining process design, service delivery, and human connection to help change-makers get started and grow.
Core Responsibilities
1. Hosted Partner Onboarding and Development
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Lead the full onboarding process for new Hosted Partners (HPs), ensuring smooth, compliant, and welcoming transitions into HOST’s systems.
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Conduct Welcome, Onboarding, and Set-up calls with HPs to explain key services, tools, and responsibilities.
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Ensure all onboarding documentation, contracts, and systems are completed accurately.
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Collaborate with the Finance and Legal teams to ensure hosted partners meet compliance requirements before activation.
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Track onboarding milestones and ensure timely transitions from application to full hosting.
2. Hosted Partner Journey Development
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Lead the design, development, and improvement of the Hosted Partner Journey materials and forms — from initial enquiry through onboarding, active hosting, and renewal.
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Map and refine partner touchpoints, ensuring clarity, consistency, and accessibility across services.
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Work with the Communications Team to ensure all HP-facing materials and guides reflect HOST’s tone and values.
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Collaborate with the Product Manager (HOSTHub Lead) to digitise, automate, and improve onboarding workflows.
3. Partner Communication and Engagement
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Maintain consistent, high-quality communication with partners throughout the onboarding and early development process.
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Ensure partners have access to the right guidance, templates, and training resources.
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Gather feedback from new HPs to identify trends, challenges, and opportunities for service improvement.
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Contribute to the Project Hosting Bulletin and updates for new HPs.
4. Documentation, SOPs, and Training
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Develop and maintain clear Standard Operating Procedures (SOPs) for onboarding and HP journey management.
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Support internal training for Community Support Leads and relevant teams on new onboarding tools, systems, and processes.
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Contribute to knowledge-sharing sessions and capacity building within the Partnerships Circle.
5. Risk Identification and Escalation
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Conduct initial screening and due diligence checks for new Hosted Partners, identifying potential operational, reputational, or compliance risks.
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Escalate risk concerns to the Community Support Manager or relevant leads for review and mitigation
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Maintain accurate documentation of risk assessments and onboarding decisions.
6. Collaboration and Service Improvement
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Work with the Training Lead to integrate onboarding insights into HealthChecks and workshops for new HPs.
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Collaborate with the Finance, Legal, and Tech teams to align onboarding workflows and systems.
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Support cross-team projects to improve the efficiency and consistency of the Hosted Partner experience.
7. Growth and Learning Areas (Development Focus)
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Develop leadership in onboarding design and service improvement.
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Contribute to testing and adoption of HOSTHub features that enhance the HP journey.
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Support the Partnerships Circle in developing standardised partner support materials.
Required Experience
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3 years experience in customer services, account management or partner management — ideally within a not-for-profit, social enterprise, or global NGO environment.
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Proven experience designing and delivering onboarding, training, or service delivery processes for clients or partners.
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Strong background in relationship management, with the ability to build trust and communicate clearly with partners from diverse cultural and professional contexts.
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2+ years’ experience using and maintaining digital systems (project management and CRM platforms such as ClickUp and Zendesk) to manage workflows or client data.
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Excellent written and verbal communication skills, with the ability to present complex information clearly and empathetically.
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Demonstrated ability to improve or document processes — developing SOPs, templates, or resources that strengthen service quality and consistency.
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Experience coordinating across teams (Finance, Legal, Tech, or Communications) to deliver high-quality partner or client experiences.
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Strong organisational skills and attention to detail, with the ability to manage multiple onboarding cycles simultaneously.
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Experience handling compliance checks, screening, or due diligence processes is highly desirable.
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Comfortable working in a remote-first, international team, with strong self-management, accountability, and collaboration skills.
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting change-makers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting role that will appeal to someone who is well organised, a self-starter who enjoys administrative work. You would be required to handle office tasks, mostly by email, but also by phone, and have a sound knowledge of Word, Outlook and Excel.
To fulfil this role, you will need the following knowledge, experience and attributes. A full job description is available to download from this site.
· Sympathetic to the spiritual and psychological ethos of G.A.P.
· 4-5 years’ experience in an administrative or membership coordinator role
· Proven excellent IT and organisational skills; proficient in Microsoft Office (Word, Outlook); and knowledge of Dropbox and Teams would be useful
· The ability to work effectively under pressure and to deadlines
· The ability and experience of working on your own initiative
· Be a multi-tasker with excellent communication skills and a ‘hands-on’ approach, with attention to detail.
· Emotionally intelligent, discreet, and confident in handling sensitive matters
· Self employed - the postholder is expected to keep a record of how time is spent (time sheet or activity report) and provide this with an invoice for payment at the end of each month.
Applications deadline – Friday 21st November (midday)
Please send a cover letter with your CV highlighting where your experience matches our requirements.
Please note, applications will be reviewed and suitable applicants interviewed on an ongoing basis, so please apply early as the role may close prior to the closing date if a suitable applicant is appointed
Please include a cover letter with your CV highlighting how your experience, knowledge and attributes meet our requirements.
The client requests no contact from agencies or media sales.
The Relationship Fundraising role will play a significant part in contributing to a high-performing fundraising team. The role will cover the counties of Cambridgeshire, Norfolk & Suffolk.
You will report to the Relationship Fundraising Manager and support the Head of Relationship Fundraising & Volunteering to drive the continued growth of the charity’s fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.
This is a 12-month fixed term contract, or on return of the substantive postholder, to cover a period of maternity leave.
Key Responsibilities:
Strategy, finance, and reporting
· Responsibility for stewardship and relationship building with supporters within the East region.
· Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with national partnerships in your region.
· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, in accordance with fundraising legislation and good practice.
· Recruit new fundraising supporters in line with strategy.
· Support the Relationship Fundraising Manager (RFM) and Head of Relationship Fundraising (HORF) in developing the Relationship Fundraising strategy for ARUK to increase income within this stream.
· Support and extend volunteer networks within geographical area in line with strategy.
· To ensure that fundraising activity is implemented and managed to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across geographical area.
· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload in a cost-effective and proactive way.
Supporter Management
· Provide excellent customer service to fundraising supporters, with prompt responses to enquiries, to acknowledge support and increase long-term loyalty.
· Provide high-quality account management to volunteer groups in geographical area.
· Effective management of volunteer relationships within geographical area.
· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.
· In liaison with the Partnership Development Managers and Partnership Officers, provide high quality account management to corporate supporters within specified geographical area and/or of relevant value.
· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.
Increasing Community Support within geographical area
· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within geographical area, in line with strategy.
· Manage recruitment process of new ARUK volunteers in geographical area, providing relevant support and training.
· Liaise with local community organisations (predominantly golf clubs) – both previous and new potential supporters – to extend income and activity in line with strategy.
· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.
· Arrange appropriate volunteer representation at events in the community, spreading the charity’s reach cost-effectively.
· Identify, research and target prospective community organisations, in liaison with RFM.
· Identify, research and target prospective local corporates in liaison with RFM / HORF and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with strategy.
· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.
Monitoring and Reporting
· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Relationship Fundraising Manager.
· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.
What we are looking for:
· Experience in partnership fundraising and/or relationship building
· Experience and confidence in public-speaking, such as giving presentations and talking at events
· Knowledge of recruiting key volunteers and fundraising supporters
· Experience and a keen interest in building long term relationships with supporters
· Proven ability of providing excellent stewardship
· An ability to manage a busy and varied workload
· Excellent communication skills, both verbal and written
· Excellent organisational skills
· Flexibility to work some unsocial hours and willingness to travel independently and Live within East Region
· Full driver’s license with access to own vehicle.
Additional Information:
Ways of working:
Remote - As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.
Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £33,500 per annum, plus benefits, car allowance and associated expenses (if applicable).
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 16th November 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote or in one of our global offices (Madagascar, Belize, Indonesia, Timor-Leste, Kenya, Senegal), or home-based within countries where Blue Ventures has administrative capacity (Mozambique, Tanzania)
Closing date for applications: 15 November 2025
Contract status: Global post, full-time
Start date: December 2025
Contract duration: Permanent
Remuneration: £42,705 - £47,565 gross per annum (UK national band); £46,896 - £51,605 gross per annum (London, UK); IDR 286,984,519 - IDR 355,860,803 gross per annum (Indonesia); KES 2,871,375 - KES 3,560,505 gross per annum (Kenya); TZS 41,495,072 - TZS 51,453,890 gross per annum (Tanzania); MGA 36,755,641 - MGA 44,933,771 gross per annum (Madagascar); XOF 18,577,559 - XOF 23,036,173 gross per annum (Senegal); BZD 50,755 - 58,211 (Belize); USD 15,679 - 19,144 (Timor Leste); USD 68,000 - 72,910 (United States).
We rebuild tropical fisheries with coastal communities
Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.
Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe.
Summary job description
We are currently recruiting a Software Developer (R Shiny) to support our evolving operations, supporting our Global Data Science team. Reporting to the Head of Data Engineering, this is a full-time role with occasional travel (1-2 times per year) to work closely with overseas colleagues, partners, field teams and communities.
The successful candidate will be a motivated, proactive and highly organised individual with strong experience in developing interactive data visualisation tools in R Shiny specifically.
You will focus on creating user-friendly, customisable tools to support decision-making in small-scale fishing communities and across the organisation. These tools, designed by the Design and Integration team, aim to transform complex datasets into actionable insights, supporting data-driven decision-making at various levels.
You will demonstrate a proven track record of presenting complex data in clear, accessible formats for both technical and non-technical audiences, as well as project design and management. Ideally, you will have experience with community-based conservation and development initiatives. You will thrive in environments that are collegiate and ambitious, and be able to demonstrate experience of working independently and solving complex problems in challenging situations.
We are looking for an individual who is open to new ideas and embraces innovation. Assessment of applications will include candidates’ technical skills and alignment with BV’s core values and mission to support human rights-based approaches to marine conservation and fisheries management.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the post
The Business Administrator will play a key role in ensuring the smooth day-to-day running of AHS. This position focuses on the practical delivery and coordination of operations including implementing processes, maintaining systems, and supporting teams to work efficiently to deliver a longitudinal study. Acting as a central point for administration, the postholder will help keep our operations organised, identify and escalate issues as they arise, and ensure that processes and activities run seamlessly across our remote organisation.
About Adolescent Health Study
The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Main responsibilities
Operational Delivery and Implementation
· Provide hands-on support to teams and managers in rolling out new tools, systems and operational processes that are critical for the success of the longitudinal study
· Support the smooth, day-to-day running of business operations, ensuring tasks and processes are completed efficiently
· Identify operational issues or bottlenecks, propose practical solutions where appropriate, and escalate matters to the Business Manager
Administration and Systems Management
· Maintain and update shared digital platforms, databases and documents to ensure accuracy and compliance
· Manage administrative functions such as task tracking in a fully virtual environment
· Provide day-to-day administrative support including preparing, filing, archiving and retrieving documents
· Manage AHS central inbox(es) and escalate matters to the Business Manager as appropriate
Team Coordination and Support
· Coordinate meetings and workshops, including scheduling and logistics, for AHS team members and external parties as required
· Provide key administrative support during meetings, including business and study meeting minutes as required
People and HR Administration
· Support HR processes including onboarding, training coordination, and maintaining staff and contractor records
Knowledge, skills and experience Essential criteria
· Experience of working in a health and/or data research environment
· Qualified to A level or vocational qualifications, or equivalent, plus some experience in a relevant role
· Proficient in Microsoft Office suite of software
· Able to manage information electronically through databases and spreadsheets
· Excellent organisational and time management skills with the proven ability to prioritise and, at times under pressure, produce accurate work to deadlines
· Excellent communication and interpersonal skills with the ability to take ownership of problems and find solutions
· Understanding and experience of using project management tools and techniques
Desirable criteria
· Experience of working in an organisation in its infancy or a start-up
Dimensions
· This is expected to be a full-time post
· AHS is a national organisation, and our activities take place across the UK
· Flexible working will be required across several geographical locations in the UK
Application Process
This post is subject to receipt of satisfactory references and the post holder having the right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is EoD Sunday 16 November.
Interviews are currently expected to be held during the week commencing 08 December 2025.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team in 2025. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.
Our Early Literacy Intervention (ELI) programme provides daily, tailored 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool that can be aligned to any school phonics scheme, a trained Early Reading Interventionist works individually with target children. We currently have ELIs working in 11 schools in London, East Sussex and the West Midlands, with plans to expand. Data from 2024-25 showed that children receiving ELI support had a phonics screen pass rate of 95% (10% above school cohort averages).
Chapter One also offers a unique Online Reading Volunteer programme which currently supports about 3,500 children a year. It pairs struggling five to seven-year old (KS1) readers with reading support volunteers who come from over 170 local and national businesses. The volunteer pledge is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. For more information about our programmes please visit our website and watch our videos.
About the role
Working 30 hours per week over 5 days, for 44 weeks a year, you will be responsible for the day-to-day running of our Early Literacy Intervention (ELI) programme in the UK. You will manage a team of part-time ELI practitioners, visiting them regularly in school to provide supervision, quality assurance and support. You will lead on the relationships with schools involved in the programme: organising and overseeing programme delivery; sharing regular data summaries and ensuring pupil progress. As the programme grows, you will also be responsible for the recruitment and training of new ELIs.
We are looking for a highly motivated individual who has recent experience of teaching and/or leading phonics with an excellent understanding of phonics pedagogy and the ability to train and develop our ELI practitioners. The successful candidate must be willing to travel to the schools we work with, initially in (but not limited to) London, East Sussex and the West Midlands. Travel expenses will be paid.
Key Responsibilities
Staff management
- Lead and manage a team of Chapter One Early Literacy Interventionists (ELIs) to effectively deliver the Early Literacy intervention programme in schools.
- Visit ELIs in school regularly to provide supervision, quality assurance and support.
- Recruit, train and induct new ELI practitioners as required.
- Design and create training materials for new ELIs.
- Provide annual training for teachers who have pupils taking part in the programme.
- Conduct monthly supervision meetings and annual appraisals of ELI practitioners and clearly document these.
- Lead the fortnightly ELI meeting, supporting with any issues which may arise.
Programme delivery, school liaison and evaluation
- Ensure ELIs baseline each pupil when they begin and track pupil progress throughout the year.
- Proactively monitor session numbers in all schools and support ELIs to increase session numbers if necessary.
- Conduct termly data meetings with schools to share data trackers and ensure that schools are fully informed about pupil progress.
- Lead on the documentation of key processes and step by step guides for the ELI team and ensure that these processes are followed.
- Analyse pupil data both for ELI pupils and non-ELI pupils to produce reports and identify trends, sharing with the Evidence and Impact Manager as required.
- In collaboration with the Schools Development Manager, conduct annual renewal conversations with partner schools.
Platform development
- Be the first port of call for ELI practitioners for the operation of the Chapter One Early Literacy platform, escalating issues as necessary.
- Liaise with the platform development team to feedback on platform bugs and areas of improvement.
- Proactively identify new directions for the development of the platform, in line with the latest pedagogy and research on early reading, and liaise with the Product Manager and development teams as required.
General responsibilities
- Liaise with Managers in all other departments as required.
- Participate in business planning and objective setting and attend the School and Parent Engagement group meeting each term.
Qualifications Criteria
- Qualified teacher status (QTS)
- Right to work in the UK
Required skills & experience:
- Experience of working in education
- Experience of teaching or leading early reading and/or phonics
- Understanding of current phonics pedagogy and diversity of phonics schemes
- Experience of line management
- Highly motivated, energetic individual with excellent interpersonal and organisational skills
- Ability to adapt and embrace a changing environment
- Excellent personal planning and a proven ability to work independently
- Excellent interpersonal skills with the ability to build relationships at all levels inside and outside the organisation
- Highly computer literate with hands-on experience of using MS Office and platforms and tools
- such as Google analytics, PowerPoint and more
- An understanding of Child Safeguarding
- A commitment to Chapter One’s mission and values
Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Explain your relevant experience referencing the key requirements in the job description.
2) Explain how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
PLEASE NOTE: first round interviews will be held on 27th November and second round interviews will be on 4th December.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
The Community Fundraising Manager is an exciting role at MDUK, that will sit within the Fundrasing Team. This role is central to building relationships, engaging local communities, and driving fundraising initiatives across the region. Being based in or regularly present in Northern Ireland is essential to effectively deliver on the role’s objectives and maintain close connections with supporters and stakeholders.
In Community Fundraising we are the team that builds relationships with our supporters, families, and event participants to fundraise so that MDUK can continue to find treatments and ultimately cures through research, and to drive improvements in care and quality of life.
In this small but close team there are four other Community Fundraising Managers covering the rest of the UK and a Senior Manager who can support you and the rest of the team in delivering an excellent supporter journey to deliver the charities aims.
You will build relationships and manage both supporters and volunteers within the local community creating an impact by maximising financial contributions and raising awareness of fundraising for Muscular Dystrophy UK.
You will need a flexible approach to your working hours as the role may require some evening and weekend work.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home Based - Northern Ireland
Closing date: Friday 14th November 2025
Please download the job description to see full role responsibilities
NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
People & Culture Manager
Location: Fully remote with flexible working arrangements
Contract: Permanent, part-time (0.6 FTE, 3 days a week which can be worked flexibly)
Salary: £21,500 - £24,000 pa, depending on experience (0.6 FTE of £35,828 - £40,000)
Closing Date for applications: Sunday 23rd November 2025, 11:59pm
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role. Please note we are only able to respond to unsuccessful candidates.
* N.b. Both a CV and a cover letter must be submitted for applications to be considered.
Screening calls: Tuesday 25th and Wednesday 26th November 2025
Interviews: Monday 1st and Tuesday 2nd December 2025
Start Date: ASAP – this is a new post.
About: The Good Faith Partnership
At Good Faith, we create solutions to society’s most difficult problems. Our clients are diverse and complex, from the Foreign, Commonwealth and Development Office to faith-based organisations, businesses, charities and funders. We connect businesses, governments, charities, philanthropists, foundations and communities to make lasting change - from incubating projects like the Warm Welcome campaign, helping support the Home Office’s Homes for Ukraine Scheme or co-ordinating public affairs for the Patriarch of Jerusalem in the UK, US and EU.
At our core, we believe in the power of strong, unlikely relationships, to drive positive social change.
The Opportunity
Good Faith is seeking our first People & Culture Manager – a hands-on, strategic HR generalist who is excited to shape and scale a people-first culture in a growing, purpose-driven organisation.
You’ll play a pivotal role in building and embedding people practices that reflect our mission and values, ensuring Good Faith remains an exceptional place to work. As an advisor to the senior leadership team (SLT) and a key support to colleagues across the organisation, you'll be responsible for day-to-day HR operations as well as helping to shape longer-term people strategy.
This role combines compliance and compassion, policy and people, and structure and soul. It’s ideal for someone who thrives in an agile environment, brings a proactive and people-centred mindset, and wants to make a lasting impact.
Key Responsibilities
HR Operations & Compliance
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Act as first point of contact for HR matters, ensuring compliance with UK employment law and best practice.
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Maintain and embed up-to-date HR policies and processes, delivering staff training where needed.
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Manage sensitive employee relations issues (e.g. grievances, disciplinary, absence management) with fairness and integrity.
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Serve as designated Safeguarding Lead
Recruitment & Onboarding
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Lead inclusive and transparent recruitment processes, ensuring a great candidate experience
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Oversee onboarding to ensure new team members feel welcomed, equipped and engaged from day one.
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Provide direction, support, and oversight to the team member responsible for implementing recruitment and onboarding activities.
Performance & Development
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Oversee effective line management processes, ensuring they are fair, developmental and aligned with our values.
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Support managers to strengthen their people leadership skills and to deliver effective performance reviews and personal development plans.
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Identify and coordinate learning and development opportunities to support growth and career progression.
Wellbeing, Engagement & Inclusion
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Lead initiatives that promote employee wellbeing, engagement, and retention.
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Design and run staff feedback mechanisms (e.g. surveys), working SLT to act on insights and improve workplace experience.
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Champion diversity, equity, inclusion and belonging across all people practices.
People Systems & Processes
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Manage HR systems (BrightHR), employee records and documentation.
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Oversee payroll, pensions, and benefits administration (in collaboration with external providers where relevant).
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Manage Associate (external consultant) contracts.
People Strategy & Culture
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Develop and deliver a people and culture strategy aligned with our mission and values.
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Embed our organisational values across people processes and internal communications.
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Lead workforce planning to ensure we are structured for sustainable growth.
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Develop and implement internal communications that strengthen alignment and team cohesion.
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Foster a positive, supportive, and high-performing workplace culture.
Leadership & Management
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Provide line management to relevant team members, supporting their growth and wellbeing, as required
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Work closely with the SLT to provide HR insight and strategic advice.
Other
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Undertake other reasonable duties consistent with the role and the evolving needs of the organisation.
Person Specification
We value lived experience, transferable skills, and potential – so if you don’t meet every requirement, we still encourage you to apply if this role excites you. However, the following will be an asset for this role:
HR Operations & Compliance
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3–5 years of relevant HR experience, ideally within a small or purpose-led organisation.
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Demonstrated experience managing sensitive employee relations issues.
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Strong working knowledge of UK employment law, HR policy development, and HR best practice.
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Demonstrable awareness of emerging trends in People and HR, including the opportunities and ethical considerations presented by AI and automation
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CIPD qualification (Level 5 or above), or equivalent experience.
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Experience acting as a Safeguarding Lead, or working closely with a Designated Safeguarding Lead.
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Proven ability to design and deliver HR policy and compliance training.
Recruitment & Onboarding
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Experience leading recruitment, including drafting role descriptions, selection criteria, managing shortlisting and interviews
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Ability to create positive onboarding experience
Performance & Development
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Experience developing and embedding performance management frameworks, including appraisals and personal development planning.
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Ability in supporting and equipping managers in their line management responsibilities
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Experience identifying learning and development opportunities that align with organisational and individual growth needs.
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Understanding of how to support career progression and talent development in small or resource-constrained organisations.
Wellbeing, Engagement & Inclusion
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Demonstrable commitment to diversity, equity, inclusion, and belonging in people practices and organisational culture
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Experience designing and managing employee feedback mechanisms and using results to initiate change
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Knowledge of workplace mental health practices.
People Systems & Processes
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Experience managing HR systems (e.g., BrightHR or similar) and maintaining accurate and up-to-date employee records.
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Proficient in overseeing payroll, pensions and benefits administration, including liaising with external providers.
People Strategy & Culture
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Experience developing or contributing to a People & Culture strategy aligned with organisational mission and values.
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Ability to embed organisational values into internal communications, processes, and leadership behaviours.
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Demonstrated experience in workforce planning, team structuring, and anticipating future people needs for sustainable growth.
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Strong understanding of how to build and maintain a positive, inclusive, high-performing organisational culture.
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Experience writing and managing internal communications that support engagement, alignment, and transparency.
Leadership & Management
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Experience of working independently and managing a broad portfolio of HR responsibilities with minimal supervision
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Strong interpersonal skills with the ability to build trust across diverse teams and at all levels of seniority.
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Demonstrated ability to provide strategic HR insight and advice
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Experience in line management, including supporting direct reports’ development and wellbeing.
Other Skills and Attributes
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Strong written and verbal communication skills; able to communicate complex or sensitive information with clarity and empathy.
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Excellent organisational, planning, and prioritisation skills.
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Proactive, solutions-focused, and adaptable to change.
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High level of integrity, discretion and commitment to confidentiality.
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Comfortable working in a fast-paced, values-led, and evolving environment.
Working Arrangements
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Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel once a month for a Tuesday full team meeting which takes place in Bristol or Reading. Additional coworking opportunities in Bristol, Reading or London may be possible.
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This role is fully remote, with flexible working arrangements.
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All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
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You will need to have the right to work in the UK.
Supporting Your Application
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We are happy to discuss and make any reasonable adjustments you might need at any stage of the application process.
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All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
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You will need to have the right to work in the UK.
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If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us.
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We’d be very happy to answer any specific questions relating to this role - please email us on with ‘Query for People & Culture Manager role’ in the email subject line and we’ll get back to you as soon as we can.
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To apply, send a cover letter (max 1 side of A4) which specifically addresses the requirements listed in the person specification, along with a CV, as we will use this to shortlist applications. Email these to us with ‘Application for People & Culture Manager role’. Applications must be received by 11:59pm on Sunday 23rd November 2025.
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For more information, see our website or find us on X at @goodfaith
The client requests no contact from agencies or media sales.

