Office support jobs in croydon, greater london

Job Title: Head of Marketing and Sales

Location: Hybrid- Remote plus travel to our London-based office

Salary: Starting at [£56,900], rising to [£61,948] after a year of service

Contract: Full-time, 37 hours a week

Closing date: Monday 6th October, 12noon

Interview Dates: First stage interviews w/c 29th September.

About Speakers for Schools (Futures For All)

Speakers for Schools (Futures For All) is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.

We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.

By 2028, our ambition is that every young person in the UK has access to high-quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.

Join us at this exciting time as we launch our new brand and name – Futures For All – and contribute to the next stage of our growth and impact.

Role Summary:

Futures For All is entering a bold new chapter - with a new name, brand identity, and five-year growth strategy to transform access to work experience nationwide. We're seeking a strategic and commercially minded Head of Marketing and Sales to lead the development of our employer pipeline, elevate our brand presence, and drive corporate engagement across the country.

This is a highly cross-functional leadership role combining B2B marketing, brand strategy, and sales enablement, to increase adoption of our digital platform, expand our marketplace offer, and support long-term relationship development with employers, public sector stakeholders, and strategic partners.

You will own the strategy for how we build and sustain our employer pipeline through marketing, content, networks, and direct engagement - and ensure we are telling the right story to the right people, at the right time.

Key Duties / Responsibilities

Employer Pipeline and Business Development Enablement

· Plan and lead the strategy for growing our employer pipeline, activating existing networks and cultivating new corporate relationships.

· Develop structured approaches to stakeholder segmentation, targeting, and relationship development with senior corporate leaders.

· Generate high-quality B2B leads and support the Business Development and Fundraising teams with insight, campaigns, and sales materials.

· Support engagement with Combined Authorities, Career Hubs, and strategic public sector partners to expand reach and drive platform uptake.

Marketing Strategy and Brand Visibility

· Develop and deliver a B2B marketing strategy that builds visibility and credibility with large employers and strategic partners.

· Drive adoption of our digital platform and marketplace by integrating product messaging into all campaigns and outreach.

· Position Futures for All as a leading voice in the ESG, DEI, and early talent space through thought leadership and storytelling.

Campaigns, Content and Creative Leadership

· Lead the creation of powerful sales and programme assets - brochures, decks, case studies - to support partnership building, business development, and fundraising.

· Oversee rollout of our new brand identity (Sept 2025) and ensure consistent messaging across all touchpoints.

· Manage the Head of Design and Digital Marketing Manager to deliver high-quality, well-targeted campaigns and creative outputs.

· Collaborate with PR agencies as needed to raise awareness of our charity and its programmes.

Data, Insights and Impact

· Use analytics to track lead generation, campaign engagement, and marketing performance.

· Report on BD and marketing KPIs to the leadership team, and adjust strategies accordingly.

· Ensure data-driven decisions guide ongoing activity across digital, stakeholder engagement, and campaign optimisation.

Person specification

Essential skills

· Demonstrable ability to lead brand and content strategy, execute multichannel campaigns, and manage creative teams.

· Creative thinker, skilled in storytelling and copywriting.

· Confident using digital marketing platforms, and CRM/reporting tools.

· Strong visual content development.

· Commercially minded with a passion for social impact.

· Skills in identifying potential supporters and management of a pipeline of prospective donors/partners.

· Analytical and financial skills to monitor data including pipeline management, KPIs and income/expenditure monitoring.

· People skills to support networking and relationship building with internal and external stakeholders.

Essential experience

· Proven senior experience in B2B marketing, ideally within education, nonprofit, tech, or early talent sectors.

· Strong track record of engaging c-suite and senior stakeholders in large corporates.

· Experience working alongside senior leaders, Trustees and other VIPs to solicit major donations.

· Experience developing lead generation and conversion strategies.

· Experience of working in or alongside business development, sales, or fundraising functions.

Desirable skills and experience

· Understanding of employer networks, DEI, and youth employment challenges.

· Confident assessing and addressing reputational risk.

· Experience of line management of staff, ideally as part of a marketing/communication function.

· Experience of managing external public relations and press.

What is the job? 

Making Music is the UK association for leisure-time music, with 4,000 music groups in membership including choirs, bands, orchestras, and ensembles of all kinds. 

We are looking for a full-time Member Communications & Engagement Manager to join our Marketing team. This is a hands-on role focused on helping our members feel informed, supported and inspired while also contributing to our recruitment and advocacy goals. 

You’ll lead on email communications, member onboarding journeys and engagement initiatives that celebrate and involve our members. You’ll also write and deliver campaign communications, support press activity, and collaborate with colleagues across the organisation to ensure our messaging is clear, consistent and impactful. 

What kind of talent are you looking for? 

You’ll be a confident communicator with a flair for writing and a strong understanding of how to engage audiences through email and digital content. You’ll be comfortable using data to improve performance, and you’ll enjoy working collaboratively in a small, friendly team. 

We’re looking for someone who is: 

• Skilled in email marketing and audience segmentation 

• A great writer with a warm, inclusive tone 

• Comfortable using digital tools and platforms (e.g. email systems, CMS, analytics) 

• Proactive, organised, and member-focused 

Experience in a membership organisation or the arts/culture sector is a bonus—but not essential. 

What are the terms and conditions? 

This is a full-time role (37.5 hours per week), with flexible working available. We expect at least 2 days per week to be worked from our office in Moorgate, London. The salary is £32,000/year. 

Is diversity important for Making Music? 

Yes, it is! 

We understand that having different voices from all sections of society in our team will help us be the best we can be and best support our diverse membership. We especially welcome applications from disabled people, people of the Global Majority or people whose socio-economic background has limited their opportunities. 

How do I apply?

We are looking for the best person for this role, whatever your past opportunities, so we ask you to complete three tasks online. Your answers to these will be the only information the two staff members making a longlist will look at.

We are committed to making adjustments to our application process – please get in touch and tell us what we can do: we want you to have the best chance at showing us what you are capable of. Contact details can be found on our website via the “How to apply” link.

What is it like working for you? 

This is a friendly team, and we work hard at being inclusive of everyone. Read our vision and values here. Our bright and lively office is located in one of the buzziest areas of London, with excellent transport links and great places to spend your lunchtimes or meet friends after work. 

Are you passionate about making a tangible impact in the charity sector? This is an exciting opportunity to join The Mulberry Centre at a pivotal time. As we celebrate our 25th anniversary in 2026 and prepare for a series of high-profile fundraising initiatives, this is your chance to be part of something truly special. With the launch of the new Ambulatory Diagnostic Centre at West Middlesex University Hospital, we’re ready to enhance our collaboration with local NHS services and broaden our impact within the community.

Since 2001, The Mulberry Centre has been providing essential cancer information and support services to over 18,000 people. With our income now exceeding £750,000 and growing fast, we’re set to expand even further and we need someone like you to help secure the vital funding that will enable this growth.

Working closely with the Head of Fundraising and Engagement, you will play a key role in implementing fundraising plans that focus on researching, building relationships, and providing exceptional stewardship to corporate partners and major donors. This position will actively contribute to the development of broader fundraising strategies to support the organisation's growth.  In addition, the role is responsible for the creation and growth of a legacy giving programme. This will involve working with solicitors, accountants, financial advisors, and other professionals to identify potential legators. You will engage in research, build relationships, and host targeted events to cultivate support for legacy giving. Furthermore, you will collaborate with the Head of Fundraising and Engagement and the Marketing and Communications Lead to develop strategies for marketing legacies and expanding this critical area of support.

The ideal candidate will be a skilled multi-tasker with strong project management and interpersonal abilities, capable of meeting tight deadlines and managing important partnerships effectively.

At Blood Cancer UK, we’re on a mission to make sure that everyone affected by blood cancer is seen, heard, and supported, no matter who they are or where they live. But we know that for many underserved and underrepresented communities, barriers to accessing support, information, and care still exist. That’s where you come in.

We’re looking for a Community Outreach and Health Equity Manager to help us drive real change. Sitting at the heart of our Health Equity and Involvement team, you’ll lead the design and delivery of an outreach programme that tackles health inequalities head-on. This means working hand-in-hand with grassroots organisations, cultural and faith groups, and local systems to co-create relevant, place-based initiatives that raise awareness, build trust, and improve access to our services and research opportunities.

This is a highly collaborative and strategic role. You’ll use data and lived experience to identify priority communities, lead impactful outreach activity, and ensure the voices of those most affected by inequality shape our work at every level. You’ll also champion inclusive practices across the organisation and help embed equity into everything we do.

Expected travel for this role is: Approximately 2/3 days per month either in the office or at relevant community outreach events across the UK 

We’re committed to equity, diversity and inclusion. We actively encourage applications from people from ethnic minority backgrounds, disabled people, those from lower-income or deprived backgrounds, and people living in rural or geographically underserved areas - so our team better reflects and serves the blood cancer community.

Be a part of a collective and supportive team by joining the London District.

Our District Digital Enabler will take the lead in our social media communications but also work directly with our Churches and Circuits across London, providing them with a supportive guiding light by advising all things digital. You must have knowledge of social media and websites (that’s a given), but you’ll also need some skills in IT applications, the ability to write creatively and fluently, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.

Why work with us?

A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.

We're looking for a kind, compassionate and resilient Senior Finance Business Partner to join our Finance Team located at our Head Office in Islington.

£60,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Finance Business Partner - Capital will be responsible for all assets accounting, loan and interest accounting, VAT and regulatory returns. They will have the business partnering responsibly for all property services activities. They will manage 1 direct report.

What you'll do:
* Lead the production of the PPE, FA investments, grant, loan and interest Look Ahead Care & Support (LACS) and Group consolidated notes.

* Oversee the Financial Statements, monthly reporting and lead the annual year end audit process for the subsidiaries including liaison with the external auditors.

* Prepare regulatory returns to the Regulator of Social Housing, including the annual FVA, annual grant returns, quarterly disposal returns.

* Responsible for the daily, monthly and quarterly cashflow forecast and cash reporting.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Is assertive and will challenge others
? Has a practical and logical mind and is naturally well organised

What you'll bring:

Essential:
? Proven experience of the preparation of Financial Statements for audit and the application of accounting standards.
? Proven experience of business partnering
? Experience of reviewing and analysing financial information and reporting on results.

Desirable:
? Experience of using Sun Financials/Unit 4
? Experience of accounting in the social housing sector.
? Management experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Please see our website for full Job description

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Caring Community Connector your responsibilities would include: -

1. Build relationships with local organisations, networks and professionals to raise awareness of unpaid carers.

1. Deliver training and awareness sessions to improve carer identification and confidence among community facing staff.

1. Support local partners to understand and use referral pathways to Carers First and other support.

1. Develop and test innovative approaches for embedding carer awareness in community and frontline services.

About you

To be successful in this role you will need -

• Community Engagement and Partnership Working

  • Proven experience of working in outreach, engagement, or partnership development roles, ideally within the voluntary, community, health or social care sectors.
  • Ability to develop and maintain strong, collaborative relationships with a wide range of stakeholders and community organisations.
  • Experience of delivering presentations, training or awareness sessions to professional and public audiences.
  • Confident in representing organisational values in external forums, with the ability to influence and advocate effectively.

  Communication and Project Delivery

  • Strong written and verbal communication skills, including the ability to present information clearly and engage others in learning or behavioural change.
  • Excellent organisational and project coordination skills, with the ability to manage competing priorities and deliver to agreed plans.
  • Experience of using databases or digital tools to record activity, monitor outputs, and contribute to reporting.
  • Comfortable working independently and taking initiative, while also contributing to team learning and shared outcomes.

  Knowledge and Values

  • Understanding of the needs and experiences of unpaid carers and/or people facing disadvantage in community or health settings.
  • Knowledge of safeguarding, data protection, and the importance of promoting equity, diversity, and inclusion in community-facing work.
  • A creative and curious mindset, committed to innovation, continuous learning, and making a positive difference.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. 

Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.

Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview Process:

• All successfully shortlisted candidates will be invited to a Microsoft teams interview. 
• Closing date for applications: 03 October 2025- we reserve the right to close the vacancy early if we receive sufficient applications for the role.   
• Interview date: week commencing: to be confirmed 

The Digital Communications Manager is responsible for leading and expanding the Trust's digital presence, ensuring our research, policy priorities, programmes, and alumni stories are shared in an impactful way with external audiences. Reporting to the Head of Communications and Public Affairs, and working closely with one direct report, they will deliver a step change in digital communications activity, driving data-led improvements and developing new and compelling multimedia content for the Trust's website, social media channels and digital communications.

Main duties

Website and digital communications

• Oversee the management and strategic development of the Sutton Trust website and associated microsites.

• Ensure the main site delivers impactful communications showcasing the breadth of the Trust’s work, whilst being responsive to the needs of our key audiences: students, teachers, policymakers, academics and media.

• Lead on relationships with external web developers to drive forward improvements to the Trust’s websites, ensuring quality user experience and SEO optimisation.

• Use Google Analytics and other monitoring tools to evaluate website performance and inform improvements.

• Project manage the production of video content, and other similar projects.

• Format reports, design graphics and create digital assets, supported closely by the Senior Digital Communications Officer.

• Edit the Trust’s regular email newsletter, ensuring content is of the highest quality.

• Ensure the Trust’s brand identity is consistent across the digital space

Social media

• Oversee the development and delivery of the Trust’s strategy for growing its social media presence through Linkedin, Bluesky, X, Instagram and other emerging platforms as appropriate.
• Ensure the Trust’s priorities and mission are communicated consistently and powerfully across its social platforms.
• Develop and deliver strategies to maximise reach and engagement, including working with partners, alumni and influencers.
• Oversee the launch of the Trust’s new TikTok channel.
• Work with the Senior Digital Comms Officer to create innovative and engaging social content in a range of formats to maximise impact across all platforms, working closely with the Head of Communications and Public Affairs and colleagues in Research, Programmes and Development teams.
• Proactively monitor relevant stories and advise colleagues on reaction and engagement, in partnership with the Head of Communications and Public Affairs.
• Monitor social media trends and flag key developments to team members.
• Use analytics to evaluate social campaigns and inform improvements.
• Advise and support colleagues in using social media in support of Sutton Trust objectives.

Other

• Line management of the Senior Digital Communications Officer.
• Work with colleagues to maintain a communications planning grid.
• Keep abreast of digital developments, providing expertise to the wider organisation.
• Write copy as required, and advise others in tailoring copy to digital channels and audiences.
• Contribute to the wider work of the Communications, Research and Policy Team.
• Other duties as necessary from time to time.

Person Specification

We welcome applications from individuals who have experience in:

• Excellent verbal and written communication skills.
• Experience of managing digital communications infrastructure and social media channels.
• Significant experience in managing a website, including good knowledge of HTML and CSS, WordPress and Google Analytics.
• Creative flair and a knack for distilling complex ideas into compelling content.
• A good understanding of Canva, InDesign, Illustrator and/or Photoshop to design infographics and other imagery.
• Experience of video content production, particularly for social media.
• Experience of using social media platforms and analytics successfully and a willingness to explore new channels. Understanding of LinkedIn, Bluesky, X and TikTok would be advantageous, as would previous experience using Google Analytics to monitor and drive improvements.
• An eye for detail, and the ability to work accurately to tight deadlines.
• Line management experience.
• Experience of developing digital strategies and implementing change.

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage.
• Has first-class interpersonal skills – a natural ambassador able to represent the Sutton Trust in a range of settings.
• Is willing to take on other duties from time-to-time as needed in a busy team.
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent
• Salary: £42,025
• Working location: Minimum of 2 office days per week, but further flexibility may be required given the external-facing nature of the role
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends. This role also shares primary responsibility for monitoring the out of hours media line with the Head of Communications and Public Affairs.
• DBS check may be required

To Apply

To apply, please upload your CV and cover letter, covering how your experience, skills and qualifications meet the requirements of this role. Please focus your response on the abilities and/or competencies giving evidence of your experience to date (maximum of 2 A4 sheets). The information you provide will be the basis for shortlisting.

Please note that your application should be submitted in one go - you can view the requirements by clicking on the link if you would like to prepare in advance.

Interviews

Applications should reach us by 10am, Friday 10th October, with first round interviews held on Tuesday, 21st October and second round interviews held on Tuesday, 4th November. Both interviews will be held at our London office. 

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

We’re seeking an experienced Events Fundraising Officer to work on delivering our portfolio of challenge events. You’ll be passionate about working in events fundraising and enjoy being part of a busy team. This role sits in the Events team within the Public Fundraising department, generating approximately £1 million of income. The Events Fundraising Officer will play a key part in our exciting plans to grow this area of fundraising.

We're looking for someone who loves building relationships, enjoys creating engaging communications, has excellent attention to detail and loves working as part of a busy and thriving team. If this sounds like you and you fit our person specification, you might be the person for us. In return you'll join our brilliant team and finish each day knowing you've played a central role in supporting people affected by bowel cancer.

The role is managed by the Events Manager and other key relationships are with the wider Public Fundraising team, Marketing and Communications, and Finance teams.

The Access to Justice Founation is seeking a manager to lead data systems, quality, and management across our organisation. The successful candidate will:

• Oversee data collection – ensuring we collect the right data, in the right way, as accurately as possible
• Maintain the systems that hold our data (primarily Salesforce)
• Support colleagues to access, use, and present our data.

This role will report into our Operations Team, which has a cross-functional remit and provides support to all other teams at the foundation. We’re looking for someone who can work collaboratively and employ a customer-centric approach to support colleagues and enable their work. Further, the Foundation is in an exciting period of growth, and we’re currently making a major investment in our Salesforce instance while also developing our team’s data capabilities. We’re looking for someone who is proactive and enthusiastic to jump into this role. You will help nurture and support a critical piece of our organisational infrastructure and our team’s capacity. With support from the senior management team, you will be at the heart of our efforts to successfully manage all our data and related systems.

Please see the full job description and recruitment pack below.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. 

We are looking for a Sports Development Manager (Clubs and Performance) to lead a high performing team, delivering support for our TeamUCL clubs and performance sport programmes. 

The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). The role necessitates travel to our UCL East Campus and meetings/events on campus and across London. We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

Do you have experience of managing and supporting staff to deliver organisational objectives? Do you have an in-depth knowledge of university sport, and the wider HE sport and physical activity landscape? If the answer is yes, then we want to hear from you.

Our ideal candidate will have proven success in delivering large scale events, experience of developing clubs and performance sport programmes and a clear understanding of relevant health and safety process. 

Overview

At Operation Smile UK, we work with global colleagues to improve the lives of those living with cleft conditions around the world – by providing surgery and comprehensive care services to patients and strengthening health care systems in the countries where we work. Operation Smile UK’s Partnerships Team works to maximise high-potential income channels such as corporate partnerships, major donors and trusts and foundations. The Partnerships and Philanthropy Officer will play a key role in the team securing critical income from global and national corporate partners and from our network of committed community fundraisers.

We are looking for a candidate who thrives on building relationships – with partners and with colleagues in the UK and around the world. You will be a brilliant communicator, someone who can juggle multiple priorities and inspire people to believe in our story. Ideally, you will have at least a year’s experience in a relationship management role (in a commercial or fundraising setting), and a particular interest in international development. In return, you will be part of an ambitious and high-performing team, working with national and global corporate partners, gaining international programme exposure and being given the opportunity to take responsibility from the outset. 

MAIN DUTIES AND RESPONSIBILITIES

Corporate Fundraising

· Take the lead on managing a portfolio of small and medium corporate partners - taking responsibility for all aspects of these partnerships, including communication, staff activities, events, reporting, income collection and acknowledgements

· Provide support to the Senior P&P Manager in activities relating to OSUK’s global corporate partners through managing employee-led activities across the portfolio.

· To manage and develop new initiatives for employee engagement and community participants

· Support on new business acquisition, specifically in creating new avenues for income generation through existing partnerships.

· Responsible for managing inbound enquiries relating to corporate partnerships

· Lead on producing corporate-related social media and communications content

· Maintain orderly upkeep of all relevant records and databases

Community Fundraising

· Lead on the handling of all inbound community fundraising correspondence, including donations received, merchandise and speaking requests

· Develop a strong understanding of fundraising platforms such as Just Giving and Enthuse, maintaining their upkeep and reconciliation with Operation Smile's financial and reporting systems

Additional Responsibilities

· Expand your understanding of Operation Smile’s programmatic work globally, of cleft lip and palate conditions, health system strengthening and the global surgery sector

· Support other areas of the Partnership Team’s work, including events.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Your cover letter should explain your experience in relationship management and why you you would be a good fit for this role. Applications which do not cover this will not be considered. 

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

5 billion people do not have access to safe, affordable surgical and anaesthesia care when needed. Can you help us address this neglected area of global health? 

Surgery and anaesthesia have a fundamental and growing impact on global health outcomes. Surgical intervention could address over 30% of the global burden of disease, and yet the poorest 33% of people receive just 3.5% of all surgery. Post-operative mortality rates 1,000 times higher than in some high-income countries can be found in parts of the world where surgery and anaesthesia have been neglected, and in some countries as many as 90% of anaesthetic departments do not have the equipment to provide a safe anaesthetic for a child. 

With 142 Member Societies made up of anaesthesiologists in 151 countries, the World Federation of Societies of Anaesthesiologists (WFSA) is uniquely placed to influence these inequalities and help ensure universal access to safe surgery and safe anaesthesia.

As Governance Manager you will be responsible for delivering a high quality, professional, and effective governance service across the Federation and associated entities. You will work closely with our CEO, Governance & Programmes Officer, Board and other volunteers and leaders as required to deliver a number of key governance activities. This includes virtual and in-person meetings of the WFSA Board, Council, and General Assembly.

You will contribute to the expanding governance functions of the Federation family, with a focus on streamlining processes, improving organisational efficiency, and enhancing leadership communication and collaboration. There may also be a degree of mentoring and support for some of our smaller Member Societies wishing to improve their own governance functions. 

The role necessitates building effective working relationships across WFSA, including with Board, Council and Committee members, as well as the Secretariat (what we call our staff team).

Hybrid working is offered with up to three days per week able to be worked remotely and two days spent in our small office in North London. The role will involve some international travel and evening/weekend hours at times. 

WFSA is registered as a legal entity (an association) in the Netherlands. Through this Dutch registration, WFSA also holds not-for-profit status with tax exemption in the USA (known as: 501(c)3 status). The Federation is headquartered in the United Kingdom. Since 2016, WFSA has also had a separate humanitarian arm, “WFSA (UK)”, which is registered as a charitable company in England & Wales. In early 2025, a further related association was set up in Switzerland; this focuses on world congress delivery and fundraising from a European market.

Job Title: Training Facilitator

Location: Our central office in Islington, just a 10 minute walk from Highbury & Islington station. We work in a hybrid way, with a minimum of two days a week spent in the office or at one of our services, along with regular travel to various sites across both inner and outer London. Kindly be aware that step free access is not be available at our central office, and some of our other services. 

Salary: £30,900

Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work outside these hours and days as required.  

About the role

We have an exiting opportunity for a Training Facilitator to join our Talent Development team, part of the wider People and Culture team here at SIG! In this role, you’ll oversee and deliver our specialised training programmes for our staff, residents, participants, and external parties. You'll be at the heart of the full training journey including research training needs, designing and developing training content and delivering sessions both in person and online. No two days are the same. 
Some of the key subject areas include: 

De-escalation, conflict management, team building, grief and bereavement, housing/Independent living, employability, confidence and self esteem, and resilience

In this role, you'll:

• Support all stages of training and learning from research, planning to creating, delivering and keeping training records up to date whilst managing admin
• Have a good understanding of what care staff need to do their jobs well, whilst making a positive experience for diverse groups (staff, residents, external stakeholders)
• Help bring information come to life, ensuring its engaging for the audience, promoting inclusivity, safeguarding, and a positive learning culture
• Adapt content delivery styles to suit learners from staff to residents and external partners; identifying skills gaps and implementing feedback for improvement
• Deliver training sessions across a variety of locations, including inner and outer London, along with other locations throughout the UK

About you

We are looking for an enthusiastic and confident trainer to support the development and delivery of training across our organisation. An individual that will be a proactive, self-starter, passionate about continuous learning and improvement, with a focus on providing effective, engaging, and tailored training for all stakeholders. We are looking for someone with:

• Knowledge and previous experience within similar type of organisation with a similar portfolio of training needs and services
• Ability to manage multiple projects and training schedules, ensuring smooth delivery and evaluation within a fast paced environment
• Knowledge of Equality, Diversity, and Inclusion, being able to apply this to activities and share knowledge and best practice with others
• Ability to be sensitive and empathetic to others whilst dealing with individual circumstances and maintaining professionalism
• Understanding different cultures, having self awareness, and knowing how to identify personal growth by accepting feedback
• Ability to create an open and safe environment for the full learning experience
• Ability to simplify theoretical concepts to applied learning
• IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Training Delivery | Learning | Development | Facilitation | Adult Learning | Instructional Design | Staff Training | Resident Training | External Stakeholder Engagement | Soft Skills Training | De-escalation | Conflict Management | Employability Skills | Independent Living | Resilience Building | Housing Support | Care Sector Training | Inclusive Training | Safeguarding | Interactive Learning | In Person Training | Virtual Training | Learning Culture | Evaluation | Training Needs Analysis | Content Design | Training Administration | Learning Technology | Project Management | Communication Skills | Self Awareness | Coaching | Team Development |