Office Support Jobs in Nottingham

Families Employment Specialist

Part time (0.6 FTE) with flexible hours

Location: Home Based (flexible)

Fixed term for 18 month initial contract

Are you passionate about supporting people to overcome barriers to secure meaningful employment?  Do you have the resilience and drive to solve any problems that arise on this journey?  If so, we are keen to hear from you.

It's an exciting time to join The Poppy Factory as we expand and offer services to more people within the military community. This new service commenced delivery in early 2023, and is the result of a funding pilot from the Armed Forces Covenant Trust.

The successful candidate will be working closely with our partners at The Ripple Pond to help the families and carers of veterans with health conditions gain and retain employment. They will also be supported by our existing team, building on the foundation of 100 years of experience and expertise in helping veterans with health conditions.

We are looking for people who place importance in values such as empathy, collaboration and adaptability and are especially interested in applicants who have lived-experience within the military community as a spouse or family member.

We anticipate this role will be primarily home-based with all necessary IT equipment provided, therefore applicants will need an appropriate space to work at home. There will be occasional travel required for national team meetings in Richmond. These currently take place 3 times a year and require an overnight stay. There will also be periodic in-person meetings with colleagues which can take place at a convenient location locally.

We are especially looking for people who meet the following:

• Lived experience of being a family member of serving military or veterans
• Experienced in helping others in need of support. This could be in employment, housing, health, social care. It could also be in a voluntary or personal capacity.
• Able to apply sound judgement and make reasoned decisions based on available information.
• Good at research and investigation, finding information and services that could help someone.
• A confident communicator with a warm and approachable manner.
• Someone who can quickly and successfully build rapport and relationships with colleagues, clients and partners.
• Creative problem solvers who are motivated by a challenge and focus on solutions.
• Strong sense of shared purpose with The Poppy Factory’s mission and values.

We are keen to make this role as accessible as possible to people who need a flexible working pattern and this can be discussed at interview. Hours could include weekends or evenings if this best serves the people we are supporting.

If you are excited to be part of an ambitious and growing service, this could be a fantastic role for you.

We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) and LGBT+ candidates as these groups are currently under-represented in our organisation.

The Poppy Factory aims to be an exemplar employer.  We provide competitive terms and conditions of employment including:

• A generous company Pension scheme
• Company-paid life assurance
• 35 days' basic holiday entitlement (FTE) including Christmas closure and bank holidays

For the full job description and more information about the role please download the Candidate Pack

How to apply

To apply for this position please click "Apply for this job" to submit your CV and a covering letter outlining how you meet the essential criteria in the person specification. You may address your covering letter to Tom Adam, Head of Service Development.

The closing date for applications will be 1 January 2024.

For an informal conversation about the role, please contact Keiron Coombs.

No agencies please.

The successful candidates will be subject to an enhanced DBS check. 

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.

As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates. 

We are a family friendly employer and happy to discuss flexible working.

You will be joining a passionate and committed team driven to make a difference to the recovery of those impacted by catastrophic injury.  You will be responsible for successfully developing, monitoring and evaluating our Outreach offer and model to demonstrate impact and input into Day One’s national outreach strategy, supporting roll out to other geographical areas.  You will take referrals and complete initial assessments of need; support discharge planning and; expertly navigate and signpost people in the aftermath of injury, including talking about and facilitating early access to legal support to aid rehabilitation.  You will also play an active role in promoting the work of Day One within hospital and community settings, including occasional fundraising and other awareness-raising events.

Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as major trauma.  Our Casework model is developed with and alongside NHS Clinicians, in Major Trauma Centres and across Major Trauma Network to provide practical, emotional and financial support to adults and children as well as their families and loved ones.  Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury. 

You will have resilience and adaptability, understand the importance of confidentiality, safeguarding and professional boundaries; have excellent communication and active listening skills and enjoy the challenge of a busy caseload.  You will be an outcome-focussed self-starter, able to work using your own initiative and demonstrate excellent organisational skills with the ability to work in a fast-paced clinical environment.  You may have a clinical background, case management experience and/or knowledge of West Yorkshire’s community and voluntary sector.

Multiple System Atrophy (MSA) is a rare, progressive neurological condition which affects around 3,500 people in the UK and Ireland. The MSA Trust is the only organisation specifically serving the needs of people living with MSA and those affected by it, such as friends and family.

We are recruiting another Social Welfare Specialist to join our existing Social Welfare service and to complement the support given by our MSA Health Care Specialist Team.

You will work with people affected by MSA to help them access the right support when they most need it.

With a background in advocacy/advice work, including health and social care service provision, you will have exceptional people skills. You will have experience of direct client work, including advocating for clients and supporting people to successfully obtain relevant benefits, care support and other health and welfare services. Current knowledge of social care, Continuing Healthcare (CHC) funding and welfare rights, especially disability and carers benefits, is important.

You will need to be self-sufficient in IT and be able to ensure accurate monitoring of casework and impact. We are small team so close team working, whilst being able to work independently, is essential.

Benefits include: 6% pension contribution, 33 days annual leave (inclusive of bank holidays), long service sabbaticals, death in service benefit three times your salary, cycle to work scheme, season ticket loan, free eye tests and a contribution towards glasses and more.

Location: Home based. Option of working in our London office (SE16) if you prefer.

Closing Date: 5th January 2024 at 5pm. This role may close early if enough applications are received.

Interviews: Week beginning the 22nd January 2024

JOB VACANCY – CREATIVE MEDIA OFFICER

FULL TIME (40 hours per week)

 Salary:  £27,985.10

 Closing Date:  2359 hrs Sunday 7th January 2024

 About This Job

This remote based job is a mixture of photography, videography, graphic design and editing to create high level creative products for use across a variety of training and advertisement platforms including our websites and social media.

We are looking for a professional to bring their skills, enthusiasm, creativity, and personal credibility to the growing team. The position offers opportunity for travel around the UK and on occasion trips abroad.

Essential Skills

· Knowledge of Photography and Videography fundamentals.

· Creativity and an eye for photography and videography.

· Experience of working with partners, internally and externally.

· Ability to manage fast pace complex projects with many stakeholders.

· Understanding and evidence of graphic

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Remote working with travel to events across the UK and abroad.

· Monthly meeting at our office in Aldershot.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 7th January 2024.

Interviews will be held at Montgomery House, Aldershot on Tuesday 16th January 2024.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and an MOD Baseline Personnel Security Standard check.  In addition, we will follow up references. 

JOB TITLE: Marketing Lead

ACCOUNTABLE TO:           Leadership Team

REPORTS TO: Director of Organisational Development.

LOCATION: Dorset with home working

CONTRACT: Permanent

SALARY: FTE £40,175 per annum (£24,430 pro-rata for working 22.5 hours per week)

HOURS: 22.5 hours per week

Job Context

Help & Care is passionate about making a difference and enabling people and communities to live the lives they choose.

We do this by delivering a number of high-profile services across South Central England and have been doing this for over 30 years.

We are particularly focused on providing support to people living with a long-term health condition, carers and those who are isolated or housebound. What makes us different is our person-centred approach. We understand that each individual has different needs, so we work closely with people to understand what really matters for them and to help them lead independent and fulfilling lives for as long as possible. 

We are eager to play a leading role in improving the delivery of health services for the community and we work closely with 3 individual Healthwatch organisations across South England. This partnership ensures that health services are held accountable and the views of the people who use and need these services most are given a platform to have their voices heard.

We support people by providing information, advice and support that enables them to take control of their lives, make decisions and find support that is right for them.

Help & Care have a strategic priority to improve their marketing and communications activity in order to raise our profile and support more people. As part of this we have created a senior role of Marketing Lead, responsible for creating and executing strategic marketing and communications activities and steadily increasing awareness and engagement with Help & Care across all channels.

We encourage applications from people who have most but not necessarily all of our essential criteria. We are committed to supporting and developing our staff.

Job Purpose

Help & Care have an excellent reputation as a service provider and therefore the purpose of this role is to help shape Help & Care’s identity and to further build reputation through branding, awareness and reach.

The Marketing Lead will work to drive cross-channel visibility for Help & Care, to demonstrably support the values of the organisation and to work in a self-driven, inter-departmental way at all levels from strategy to detailed execution of plans.

The postholder will take responsibility for reviewing our ambitious marketing strategy, completing and implementing this in order to significantly grow our impact, reach and brand awareness.

Job Description

Strategy & Oversight

1. To review our marketing strategy in conjunction with key internal stakeholders an ambitious and effective marketing strategy and to oversee the implementation of this plan.

2. Communications – crafting a consistent narrative across all of Help & Care’s external messaging.

Campaigns & Content

1. Planning and developing campaigns and content in order to raise awareness, understanding, interest, engagement, and growth amongst key audiences for Help & Care.

2. Working in a collaborative way to design and deliver campaigns and content across digital and traditional channels ensuring all communications are engaging, accessible and consistent.

Social Media

1. Develop and implement a multi-channel, year round digital marketing growth strategy that ensures Help & Care are consistently reaching more people for their service delivery, campaigning, profile raising and fundraising activities.

2. Design, implement and evaluate successful digital marketing campaigns on full range of channels – LinkedIn, Twitter, Facebook - ensuring they are engaging, accessible and consistent.

Website and E-Marketing

1. Refreshing content on website to greater support visitor journeys and enable collection of visitor data.

2. Improve and develop the user experience on the website, linking robustly to other channels.

3. Manage the delivery of e-marketing campaigns, ensuring Help & Care improve retention and outcomes.

Press and PR

1. Acting as Help & Care’s point of contact for all media inquiries, including preparing press releases, and cultivating Help & Care’s relationship with journalists.

2. Develop and nurture relationships with media, influencers and stakeholder partners.

Line Management

- Provide line management to Help & Care’s Marketing Assistant, ensuring high quality and encouraging support and guidance.

- Manage the workload of the Marketing Assistant, ensuring delegation of appropriate tasks. 

General:

1. Act as key point of contact and expert advisor in all things marketing and external communications.

2. To develop an effective process for managing Help & Care print and digital requirements and requests from all teams, maintaining excellent customer service and ensuring consistency of branding at all times.

3. To ensure a cross-organisational approach to marketing and communications.

4. To undertake research using appropriate tools, analytics and data sources to create reports and recommendations which drive continuous improvement

5. To develop a consistent narrative, language and brand consistency for Help & Care across all channels.

6. To ensure that legal notices, disclaimers and copyright information is used as appropriate and all Help & Care content is fully compliant.

7. To ensure that all data is held in a confidential way and personal information is processed securely and in compliance with GDPR and Help & Care’s privacy policy.

8. Events – developing and leading on events both on-line and in communities supporting the work and profile of the organisation

9. To undertake other work that may arise on a day-to-day basis to support the service

10. Working in tandem with the Internal Communications post holder, ensuring consistency in tone and message.

11. To work within the values, ethos and vision of Help & Care.

12. To work in accordance with the Policies and Procedures of Help & Care.

13. To work in accordance with all relevant legislation.

14. To undertake any other duties as required, appropriate to the post.

CONDITIONS

Carry out other such duties as may be required by the Leadership Team, Chief Executive and Trustee Management Board which are consistent with the duties and responsibilities of the post.

The working week shall be 22.5 hours during standard office hours over 3 days (to be agreed with line manager.) The postholder may be required to work occasional evenings or weekends to attend events and meetings, for which time off in lieu will be granted.

The nature of the job will require the ability to travel. If the post-holder’s own car is used for travel, expenses will be paid as set by the Trustee Management Board.

There will be an assessment of competence to practice during induction and 6-month probation period.

The other conditions of service and current procedural agreements will be enclosed with the post-holders Contract of Employment.

The post holder will be required to have broadband to be able to work from home.

*This role is based in East Dorset which includes BCP and Purbeck areas. The postholder can claim the full cost of business travel within this geographical area and/or to a place outside of the geographical area.

National Charity is seeking an Office manager to maintain and raise the high profile that already exists both nationally and internationally.

The charity based in Nottingham is a Support Group, supporting families throughout the United Kingdom affected by a rare medical condition.

We are looking for a confident person, with organisational and administrative skills, good communication and pleasant telephone manner and able to listen for long periods.

Able to respond to the needs of a charity, which relies on its Board of Trustees and volunteers.

Experience of developing, operating and maintaining existing systems.

Good computer skills, including use of internet and standard office IT packages, such as Word and Excel.

Familiar with all aspects of social media, especially Facebook and Twitter.

Observe strict confidentiality when dealing with sensitive information, preferable with a strong knowledge of GDPR rules.

The position may suit someone with a charity or medical background.  It is part time (15 hours a week, can be flexible) and involves working on-site.  There may be a need to be available on a small number of Saturdays and occasional visits to other parts of the UK for exhibitions, meeting members in local contact groups and having a presence either in person or remotely with other organisations both nationally and internationally.  Awareness of the Support Group and the condition, amongst health professionals and public is paramount.

About Us
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society.
We are now looking for an Administrative Support Officer to join our team on a full-time, permanent basis.

The Benefits

• Generous annual leave (25–30 days pa plus statutory days)
• Pension scheme (up to 13% contribution by the Foundation)
• Private medical insurance that includes dental, eye care and mental health (on completion of probation)
• Comprehensive training and development plan and dedicated budget
• Employee assistance programme
• Season ticket loan
• Cycle to work scheme
• Flexible working (part-time, home working, compressed hours, job share etc.)
• Volunteering opportunities (two days per year)

We’re committed to supporting every one of our team members to achieve their full potential as we understand that every single person working with us is vital to both our success and the success of the organisations we support. That’s why we prioritise your development as well as providing flexible working options and volunteering days. So, if you’re ready to engage with a variety of people and make a real difference, read on and apply today!

The Role
As an Administrative Support Officer, you will work with Lloyds Bank Foundation’s People and Communities team to coordinate, manage and monitor internal and external activities, working closely with the PA to the Director of Communities and support to the Communities Team.  The People and Communities team are working with six local areas to strengthen small community led organisations and find new ways of designing and resourcing services so that people facing complex issues get the support they need, when they need it and in ways that work best for them.

You’ll be an energetic and motivated member of the team, who is unphased by working to deadlines or under pressure and has a good eye for detail, enabling us to deliver our emerging programme of work with excellence.

You will act as a first point of contact for the team and will be proficient in handling enquiries and issues in a friendly, professional and efficient way. You will also have previous experience of organising and delivering multiple meetings/workshops simultaneously.

Additionally, you will:

• Provide administrative tasks to support the team
• Organise events, workshops and meetings
• Work with colleagues on communications such as newsletters and presentations

About You
To be considered as an Administrative Support Officer, you will need:

• Excellent written and verbal communication skills
• Strong organisational, administrative and prioritisation skills to work effectively on own initiative to resolve issues/enquiries and manage multiple tasks
• Excellent time management skills to plan and prioritise workload
• Impeccable attention to detail, organisational skills and ability to manage your own time and workload across a number of workstreams, delivering on deadline and on budget
• Commitment to equal opportunities and to tackling disadvantage and willingness to uphold the Foundation’s values in all areas of work

The Foundation is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making changes such as providing note takers during interviews, additional time given for assessments and allowing candidates to use specific accessibility software so that Disabled people or those with long term health conditions can fully participate. We have Disability Confident Employer Committed status which guarantees an interview to Disabled people who meet the essential recruitment criteria.

If you are not able to use our online application system and you would like to apply in a different way, such as having the application form in a Word format or if you would like to submit your application as a video, please contact our HR team to explore this further. Please refer to our website for more information.

If you have experience of delivering a successful peer support service or volunteer programme this is a genuinely exciting opportunity to develop a new service for an established patient support charity. Based remotely, but able to travel frequently in and around to London, we are seeking a creative, organised and committed programme manager. 

Kidney Care will be working with the London Kidney Network and peer support champions from London NHS Trusts to establish a London-wide kidney peer support service. The ambition is to develop the service to cover the UK.

This is all about connecting people who are living with kidney failure, and applications from people with personal experience of the condition as a patient or carer are encouraged.  

This is a new service for Kidney Care UK and the programme manager will be instrumental in scoping and implementing processes and procedures to deliver a compassionate, safe and valued service. The role will also ensure that all volunteers giving their time to Kidney Care UK have a fulfilling experience and will support colleagues across the organisation to confidently engage and support their own volunteers. 

Safeguarding  

Kidney Care UK is committed to safeguarding and promoting the welfare of children, young people and Adults at Risk and expect all staff and volunteers to actively support this commitment. An DBS check will be required for this role. 

About Kidney Care UK  

Around 3.5 million people in the UK live with chronic kidney disease (CKD). 68,000 are treated for end-stage kidney failure, relying on dialysis or a transplant to keep them alive. Treatments are gruelling and relentless and impact the patients’ ability to work, maintain social interaction and live the life they choose. 

For over 45 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

Promoting better outcomes for people living with kidney disease we actively seek applications from people who live with CKD or who have experience as a family member or health professional. 

About the Peer Support Service 

The Peer Support Service connects people affected by CKD with a volunteer who shares a similar lived experience.  Alongside partners in the London Kidney Network, we will recruit, train and support volunteers to provide a friendly listening ear and share practical information to build confidence in decision making, explore options and make informed choices about a range of issues from treatment to travel. Patients, their families and caregivers will access the service to request a conversation with someone matched on a range of factors which could include treatment modality, location, age and life experience. 

This is a new service that the Peer Support manager will establish and shape, working effectively with stakeholders to build a trusted service that patients and healthcare professionals want to engage with. This is very much a hands-on role covering all aspects of delivering the service; creating resources and processes; recruiting, training and stewarding volunteers; promotion, and building relationships with NHS renal units to attract service users; and of course, matching individuals to encourage patients to feel empowered to make choices and manage their condition with confidence. 

Applications 

Please send your CV and a covering letter demonstrating how you would be perfect for this role.

Applications invited from Monday 27 November to Monday 18 December by 10am. 

First interviews by Teams, Thursday 21 and Friday 22 December. A second interview will be held in person at our offices in Alton, Hampshire w/c 11 January 2024. 

Project Support Manager
UK (home/field based with travel)

Overview

The NHS and Care Volunteer Responders (NHSVR) programme was set up by NHS England, Royal Voluntary Service and GoodSAM in 2020 to support people vulnerable to COVID-19, those shielding or isolating, and the NHS in England and has since expanded into the care sector in June 2023.

The programme continues to evolve as the needs of patients and the NHS change. Therefore, understanding the impact of this programme, changing needs, and any service improvements quickly are critically important.

We’re currently looking for a Project Support Manager to join us in a home-based capacity on a permanent, full-time basis.

The Role

As a Project Support Manager, you will provide a range of project management support services to enable delivery of the NHSVR programme.

Specifically, you will work in a co-ordination and facilitation capacity to support all facets of projects. You will control programme documentation to ensure that live project team deliverables and tasks are captured and support the compilation of programme reports.

Directly engaging with NHS England and the Department of Health and Social Care, you will develop an understanding of their needs and communicate these within project documentation. You will manage all aspects of documents including plans, risks and issue logs, as well as action lists, to ensure KPIs and deadlines are achieved.

Additionally, your role will involve:

- Creating, managing and facilitating all project trackers and associated documentation
- Developing new project/implementation plans as needed
- Compiling meeting agendas and papers and taking notes and actions
- Analysing and compiling all the reports to commissioners and internal
- Taking ownership of weekly update reports

Working Hours

This is a full-time role, working 35 hours per week on a permanent basis.

What you’ll need

- Experience of managing a range of projects and offering direct support to the senior project team
- Direct experience of working with varying project management methodologies
- Strong Project support experience such as owning and updating project plans, tracking actions and meeting minutes
- Demonstratable experience of engaging with senior external stakeholders
- Professional knowledge of project management tools, techniques and software
- Excellent communication ability at all levels, ideally with internal colleagues and external stakeholders.

Experience of working with volunteers either in an employed or voluntary position would be beneficial but not essential. A recognised Project Management qualification would also be desirable.

What you get in return

We’re proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service, you will benefit from:

- Salary of £28,506.58 per annum
- 26 days’ holiday plus paid statutory Bank Holidays
- Ten weeks’ company sick pay following successful completion of probation
- A great pension scheme
- 2 x Salary Death in Service Benefit, subject to qualification
- Enhanced Family Leave schemes
- An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
- A 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face sessions counselling included
- Extensive online and on the job training to ensure you will succeed in your role
- Opportunities to discuss flexible working
- Opportunities to develop new skills and progress your career
- The chance to make a positive, lasting impact that changes lives, communities and society

Royal Voluntary Service is committed to building inclusive and diverse teams across the charity. To find out more about our commitment to EDI, visit our website.

How to apply

Please select the apply button shown to be taken through to the application process. You will need to answer some screening questions as well as uploading your CV. You will be contacted by a member of the team once your application has been reviewed.

Here at Royal Voluntary Service, we're committed to equality, diversity and inclusion. We want to be a charity that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Join Royal Voluntary Service and together we can change lives, change communities and change society.

Dates to bear in mind

The closing date for this vacancy is 15th December 2023.

Other organisations might call this role Document Controller, PMO Manager, Project Management Office Manager, Assistant Programme Manager, or Project Manager.

An exciting opportunity has arisen for an outstanding individual to join APF as a Support Networks Manager as we take the organisation through a significant period of development and growth.

Action for Pulmonary Fibrosis is a dynamic and energetic charity with a strong purpose and values (compassionate, expert and bold). Your leadership, coordination and active involvement will embody these values: influencing, supporting and driving change through networks to better meet the needs of people affected by pulmonary fibrosis. You’ll ensure that the voices and needs of people affected by this devastating condition are at the heart of everything you do, and you’ll prioritise those who are least well heard. 

What you will do:

• Extend our reach to the widest range of people with PF and families across the UK, actively supporting and guiding your team in fruitful partnerships with support groups and healthcare professionals and in regional events, and personally leading our communication with those groups where it is coordinated nationally.

• Support and guide your team to nurture a thriving, comprehensive PF support group network across the UK so that everyone affected by PF in the regions has access to high quality support.

• Enable people affected by PF across the UK to access the best possible care and support from the NHS, APF and other relevant providers, ensuring effective collaboration with our national policy work and being bold with trying out new approaches to influencing in the regions

• Help join the dots between the regions and nationally organised functions of APF for maximum impact on the lives of people affected by PF

You will need:

• Outstanding people, influencing, networking and communication skills
• A track record of building strong partnerships (especially with the NHS)
• Passion for amplifying the voices of people with lived experience, prioritising those who are least well heard
•  Experience of support groups and/or volunteering
• A good track record of empowering people management
• An understanding of the challenges of life with pulmonary fibrosis (personal experience of PF is very helpful but not essential)
• Strong IT skills for a modern digital workplace
• Highly organized, planning, prioritising and driving your team’s workload
• To work flexibly; can drive and regularly travel across the UK, including occasional weekends and evenings

 Why join us?

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to benefits as one of our employees.

• Make a difference to the lives of those that are affected by Pulmonary Fibrosis

• Inclusive and supportive culture

• 25 days holiday plus bank holidays (increasing with longer service)

• Company Pension Scheme

• Training and development

• Employee assistance programme

• Hybrid working (Equipment provided to work from home)

Application Details

If you are interested in applying, you will need to provide the following:

• a supporting statement explaining how you meet the criteria in the person specification. This should be no more than two sides of A4, font size 11. 
• a completed equal opportunities form
• your CV

We are seeking an experienced and ambitious individual who can take on the role of Supporter Engagement Officer.

Supporter Engagement Officer
Location: Home-based – Bristol
Hours of Work: 30 to 37.5 hours
Contract: Permanent
Salary: £24,000 to £26,000 per annum pro rata
Reporting to: Head of Income Generation

About Air Ambulances UK (AAUK) 
Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.

Purpose of Post 
The Supporter Engagement Officer will be a key member of the Income Generation team helping to support and drive fundraising growth across a number of income streams by ensuring the best possible supporter experience.

The role will be the first interaction that a donor has with AAUK with responsibility for responding to supporter enquiries via post, email and telephone, and ensuring income and supporter information is captured accurately on Donorfy.

Key Responsibilities

• Manage and develop a mixed pipeline of donors and prospects including researching, making approaches, applications, pitching and stewardship activities.
• Securing donations to achieve individual targets and contribute towards annual targets and future financial years.
• Coordinate and support fundraising campaigns and events.
• Responsible for welcoming, assisting and responding to enquiries from existing supporters and new donors that we receive over telephone, email and post.
• Responsible for thanking our supporters, adapting and personalising templates as needed to deliver high quality thank you letters to our supporters in a timely manner.
• Enter and maintain accurate records on our fundraising database, Donorfy including financial information and to proactively identify how to improve processes.
• Prepare and mail fundraising materials and other relevant information as required.
• Provide general administrative support across the team as required.

Benefits:

• 36 days annual leave including Bank Holidays FTE
• Access to the Blue Light Card and Blue Light Events
• Pension contributions
• Development opportunities

Closing date: Please do not delay your application as we will be reviewing applications when received and scheduling interviews as soon as possible.

TO APPLY:

If you feel you have the skills and experience we’re looking for, please apply now!

Please read the attached Job Description before applying by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification. 

Commitment to Diversity & Inclusion: 
AAUK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds. 

No agencies please.

Background
The National Academy for Social Prescribing (NASP) is a registered charity and company limited by guarantee. Our goals are to promote social prescribing and to help people live the best lives they can. This is set out in our NASP Strategic Plan.
To learn more about our organisation, partners, and social prescribing, please visit our website.
NASP operates through a hybrid model of working, with most work taking place remotely using Microsoft Teams for meetings and planning. We have an office space at London’s Southbank Centre which staff can use to work. Travel to this (and other sites) will be required from time to time for meetings, site visits, events, and away days.

Role Details & Staff Benefits
Salary: Up to £35,000, depending on experience
Duration: Until 31st March 2025
Hours: Full-time Location: Remote – However, NASP has a permanent office space at London’s Southbank Centre, and occasional travel to this site will be required from time to time. Travel may also be required for site visits across the UK.

NASP offer a range of core benefits for staff on payroll, including:

• 30 days paid annual leave per annum, plus Bank Holidays
• An additional day of paid leave per year on your birthday
• Opportunities for Volunteering & CPD days each year
• Opportunity to request flexible working arrangements, including compressed hours
• Contribution to annual eye test, eyeglass purchase, and flu vaccination

Purpose of This Role:
The Senior Communications Officer will lead press, media and webinar activity for NASP. You will work as part of an ambitious communications team to increase awareness about social prescribing, support a range of programmes and position NASP as a ‘go to’ organisation for media.

Person Specification:

Essential:

• Knowledge of the voluntary sector, the health sector and/or social prescribing
• Ability to secure media coverage, and excellent understanding of the media landscape
• Ability to write and edit to a high standard for different audiences (e.g. press releases, web content, briefings, reports, speeches etc)
• Ability to distil complex information and turn it into persuasive and compelling narratives
• Excellent verbal communication skills, including ability to pitch stories and respond to challenging questions
• Ability to work under pressure to tight deadlines, and to balance competing priorities
• Ability to form supportive relationships with colleagues and a wide range of partners (from local community groups to large international organisations)

Desirable:

• Affinity with NASP’s Values as defined in the NASP Strategic Plan
• Understanding of the benefits of social prescribing
• Experience of organising and delivering major PR opportunities
• Experience of working with or supporting case studies, prioritising their wellbeing
• Experiencing of training spokespeople
• Experience of planning and running events and webinars
• Experience of social media channels
• Experience of using CRM systems, particularly Microsoft Dynamics

Responsibilities:

Media and PR

• Developing and delivering the NASP media strategy, communicating our messages about social prescribing through national, regional and sector media
• Managing the press office: responding to journalists; developing and managing media lists and monitoring and reporting systems
• Proactively building relationships with journalists and scoping and horizon-scanning trends and opportunities for coverage
• Managing and organising a programme of PR activity, including high-profile partnerships
• Developing and refining key message documents, and ensuring spokespeople are available, well briefed and supported.

Communications and case studies

• Identifying and supporting case studies across NASP programmes, and ensuring permissions processes are followed
• Commissioning, developing and writing website materials such as news articles and blogs to feed into the content strategy for NASP
• Writing articles, letters, blogs, speeches and presentations for colleagues, and articles for the NASP website
• Taking editorial responsibility for reports
• Supporting the Ambassador programme, including supporting filming opportunities
• Providing support to all teams on communications activities
• Working with all teams to provide support, training and materials to partner organisations
• Part of out of hours social media / media rota

Webinars

• Acting as main contact for all NASP-produced or co-produced webinars
• Long-term planning of NASP’s webinar series – working closely with NASP staff and external partners to curate and co-ordinate the wider webinar programme
• Planning and delivery for each event including organising BSL/wider access requirements, running rehearsals, managing breakout rooms, supporting tech issues, and working with colleagues to develop content and confirm speakers
• Working with the wider Communications team to ensure all webinars are promoted effectively and cohesively
• Working with NASP’s CRM system to manage data in line with legislation, and to send invites, updates, etc. to relevant lists; developing CRM knowledge to provide support to colleagues
• Work alongside the Communications team to provide detailed reporting and evaluation of engagement, impact and reach of webinars

Reporting To: Head of Communications

How to Apply
Please complete the application form (available on the Careers page of the NASP website) and send to by email to the recruitment team by 12:00 (midday) on 18 December 2023. NASP have the right to bring the application deadline forward as they deem fit.

Ensure you complete all sections, including the Supporting Statement, and the details of 2 referees, including your latest employer or contracting organisation.

Please do not send your CV. We want to assess everyone in the same way, so we will assess your application solely on the information given in the application form.

Interviews will be held the week commencing 8 January 2024. For more information and an informal conversation, please email any questions to NASP recruitment.

Please note that any personal data you share will be treated confidentially and will only be used for recruitment purposes.
All appointments are subject to proof of right to work in the UK, references and a 3 month probationary period.

An exciting opportunity has arisen to join the St Vincent de Paul Society (SVP) as our new Twinning Support Officer. “Twinning” is the way in which the SVP groups developed countries to provide support to SVP groups in developing countries and may also be known as Overseas Aid.

The SVP is currently 'twinned' with local groups in India, Sudan, South Sudan, Grenada, Guyana and Romania. Support is provided by members of the local SVP in each country on a person-to-person basis and each local SVP group decides how funds can be used most effectively to support those in need. The financial support received by SVP groups in developing countries enables them to provide immediate emergency aid to those in need as well as financing longer term projects and schemes that help the local communities to become self-sufficient.

The appointee will oversee the coordination and administrative operations of the Twinnage programme. They will provide support to the National Twinnage Committee, Head of Twinnage and Twinnage Officers in England and Wales. They will also provide a central point of contact for our six overseas twin countries and SVP HQ – Confederation International of SVP.

We are always on the lookout for talented individuals who are passionate about bringing their skills to advance our work tackling poverty in all its forms. This is a great opportunity to work for a diverse and flexible employer committed to its staff. The St Vincent de Paul Society is accredited IIP at Silver level and is proud to be a Living Wage Employer.

Working Hours = You will be contracted to work 25 hours per week

Location = This is a remote/home-based role however occasional travel may be required

Contract = Permanent

Salary = £15,639.00 per annum (£23,458.50 FTE)

Benefits Package = 33 days holiday (pro rata) per year inclusive of bank holidays, competitive pension scheme, birthday reward varying each year, enhanced maternity pay, buy/sell holiday schemes, cycle to work schemes, Perks at Work, Employee Assistance Programme (EAP) and lots more.

YOUR MAIN RESPONSIBILITIES:

• Respond to general queries and assist to resolve any issues that may arise, linking in with internal departments when necessary.
• Assist with the allocation of pairing SVP groups in England & Wales with overseas SVP groups.
• Provide clerical support to the National Twinning Committee, including taking minutes at quarterly meetings.
• Support the Manager in assisting to manage the portfolio of overseas programmes and projects.
• Liaise with the Finance Department on financial related enquiries and assist to resolve any issues.
• Be the main point of contact for SVP Members and Staff in relation to the overseas programme.
• Coordinate stories / articles for publication and liaise with the Communications department.
• Oversee and maintain the overseas social media channels.

WHAT YOU WILL NEED:

• A good level of English and Maths.
• Work experience in an office environment within an admin based role.
• A proven ability to take responsibility for a database.
• Strong experience of working in a customer service role.
• A high level of proficiency in using a database, Microsoft Office 365 including Outlook, Word and Excel.
• A drive and passion for the charity sector.

HOW TO APPLY:

If you feel you have the relevant skills and experience to fulfil this role successfully, please apply in the first instance with your CV. All suitable applicants will be sent a short application form to complete.

If you require any adjustments throughout your journey with us, please let us know.

Closing Date for CV’s = 29th December 2023

Deadline for Application Forms = 7th January 2023

Interviews = TBC  

We encourage early applications as we may close the listing early when sufficient applicants have been received.

ABOUT THE SVP:

The St Vincent de Paul Society (SVP) was established in England and Wales in 1844 and is part of a large and thriving Christian voluntary movement dedicated to tackling poverty in all its forms by providing practical assistance to people in need in 153 countries. Our core value is one of service and we treat each person as a unique individual deserving of dignity and respect. Person-to-person contact is therefore at the heart of our work and spending time with people is our greatest gift. We offer non-judgemental support to anyone in need, regardless of faith, race, gender, sexual orientation, background, or circumstances.

About the role

Our highly committed Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the North East England & Yorkshire Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.

Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes the North, South, East and West of Yorkshire, and Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas and you may be required to travel at short notice for face to face meetings.

About the team

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in these regions, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes two Casework Managers and a Regional Operations Support Manager.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR, along with experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision. of SSAFA

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families, along with supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North East & Yorkshire would be valuable.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces, veterans and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skill sets. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.