Office support jobs in tameside, greater london

We are urgently recruiting for an Interim Head of HR Services to join our well- known not for profit organisation based in central London, for an initial period of 12 months on a fixed term contract.

This role is responsible for designing, developing, and continuously improving People policies, processes, and systems that support the entire employee life cycle, from onboarding to exit. It focuses on service optimisation within shared services, policy modernisation, and enhancing operational efficiency, customer experience, and data-driven decision-making.

Key responsibilities include:

• Leading the Employee Relations team, People Administration team, and interim policy development lead to ensure legally compliant and consistent support for managers and employees.
• Collaborating with key stakeholders across People and Organisational Development, including People and Business Partners, Head of Recruitment, People Systems Manager, and Pay & Benefits Lead, to align activities and foster a forward-thinking approach to people management.
• Enhancing reporting and analytics capabilities to support senior leadership in making more evidence-based decisions.
• Driving employment law changes in partnership with the Director of People, influencing workplace practices and advising senior leadership.
• Reviewing and redesigning the Employee Relations model to ensure alignment with business needs and organisational culture.
• Contributing to enterprise-level programmes, including the review of the Target Operating Model and optimisation of people software in preparation for the Human Capital Management system implementation in 2026-27.
• Supporting various projects by maintaining confidentiality, data quality, and effective version control of operational information.
• Providing insight and contributing to the implementation of the People Plan, ensuring strategic, cultural, and legislative alignment.

This role is integral to shaping the future of people management, ensuring policies and systems are efficient, compliant, and aligned with strategic objectives. By fostering collaboration and innovation, it plays a critical part in enhancing workplace operations and employee experience.

Hybrid working of 2 days a week in the office available.

Our partner is a global charity, are seeking to recruit an International Project Accountant This is an excellent opportunity for an individual to join a close-knit, collaborative team, with the role having a strong focus on finance business partnering and programme delivery.

Key Responsibilities

• Designing and strengthening financial systems, procedures and controls on grant management and compliance, regularly reviewing and updating these; and training staff as required
• Monitoring programmatic activity and spend, and maintaining the grants management tracker tool.
• Preparing financial information for internal reporting, and assisting in the  preparation of the programmes finance elements on statutory financial statements
• Overseeing the financial administration of programmes grants. This includes reviewing concept notes and proposals, preparing donor and sub-grant agreements, setting up grant codes, and preparing donor reports.
• Supporting on budget proposal development and refinement for new grant proposals; and ensuring that donor and the foundation rules on accounting, procurement and project implementation are adhered to.
• Supporting in reviewing and approving due diligence assessments on potential partners, and carrying out monitoring visits and audits of projects.
• Supporting in the preparation of and implementing the recommendations of donor grant audits.
• Undertake overseas travel (around 2-3 trips a year)

Person Specification

• Accountant with at least 3 years of experience in programmes financial accounting & reporting; developing and managing administrative systems; and budgeting, forecasting and cashflow monitoring.
• Ideally, experience of institutional grant budget proposal development, compliance, monitoring and reporting; this includes experience in managing FCDO, EU, ECHO, German government, Swedish government, and USAID funding.
• Excellent numeracy & financial analysis skills
• Intermediate/advanced knowledge of MSOffice, especially MSExcel
• Excellent command of the English language, both in a written and oral capacity.
• Strong business partnering skills, including experience of working with field staff in an INGO setting.
• Ability to work under pressure, prioritise and meet deadlines.

The organisation offers hybrid working with the successful candidate expected to be in the office in London 1-2 days/week.

Our client is a religious charitable organisation that form part of a religious order that reaches across the globe. They are a global community with a presence in the UK, known for their work in education, social justice, and community service. They are proud of their tradition in education and pleased to find it continued in their schools today.

The charity is now creating a new position – Finance and Administration Lead. This is a stand-alone role with no direct reports as such however this is a leadership position and will play a key role in supporting the charity, staff and members as a whole. The Finance and Administration Lead will guide and work with the team to ensure that the charity is run competently and the needs of the staff and members are met. Key responsibilities include overseeing and managing the day to day finances for the organisation including preparing and monitoring budgets and preparing accounts for audit. You will have overall responsibility for property maintenance, including liaising with their legal and property advisers. You will also lead and support on matters relating to legal, investment and insurance.

The successful candidate will have significant experience and knowledge of managing finance for an organisation, ideally from within the charity or not for profit sector. You will demonstrate excellent knowledge relating to finance systems, processes and procedures and have experience in a leadership capacity. You will have experience of facilities, property or office management and have excellent interpersonal skills with the ability to liaise with multiple stakeholders. In addition you will bring a commitment to equity, diversity and inclusion (EDI).

To apply please submit your CV only at this stage, preferably in Microsoft Word/PDF format. If you have any further questions or would like to know more about this opportunity, please contact Steven Fraser at Prospectus.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

At Yorkshire Cancer Community, our vision is for everyone affected by cancer to have the best support possible. We are a patient-led charity, with a dedicated team of volunteers and staff who are passionate about helping anyone affected by cancer.

Working in partnership with West Yorkshire & Harrogate Cancer Alliance (WYHCA), we aim to help reduce cancer rates through our Cancer SMART project, which raises awareness of the signs and symptoms of cancer, so people are better informed, attend screening and know where to go for help.

Our Patient VIEW project is dedicated to representing the voices of patients, carers and service users, ensuring they are central to decision-making processes within cancer care.

We provide impartial and independent information and listen to those affected by cancer to ensure that they are supported.  We signpost to other charities and support groups, share information, recruit for research studies and share stories via our monthly newsletter.

As manager, you will be instrumental in ensuring we reach our goals, by building relationships with other charities, organisations and diverse groups, recruiting volunteers, working with our board of trustees, working in partnership with the WYHCA, and line management of our two staff members  – Patient VIEW coordinator (FT) and administrator (PT).

Position: Manager

Responsible to: Trustees, Yorkshire Cancer Community (YCC)

Location: Home based - the charity covers all of Yorkshire and the Humber but the main projects and focus are currently within West Yorkshire and Harrogate areas and the postholder will be expected to travel to meetings and events

Hours: 35 hours per week (full time) with some flexibility

Salary: £32,000 - £36,400 depending upon experience + pension 5% employer contribution

Holidays: 25 days + 8 bank holidays + 3 gift days between Christmas and New Year per annum

How to apply: email us for an application pack

Closing date: 29 June 2025

Interviews are currently planned for 9 July at White Rose House, West Parade, Wakefield, WF1 1LT

Key Tasks

1. To engage, manage and supervise Cancer Champions for the delivery of the Cancer SMART  programme with collaboration between Yorkshire Cancer Community and West Yorkshire and Harrogate Cancer Alliance.

2. To build relationships with charities, organisations and diverse groups where we can take Cancer SMART talks and information stalls.

3. To identify, develop and liaise with local individuals and support groups to encourage engagement and involvement within their own cancer communities.  The aim is to provide a channel for patient participation to influence cancer service development and improvement.

4. To administer and oversee the collation and sharing of information relative to the objectives of YCC by using the appropriate means of communication. This will include social media, the website, calendar of events, effective use of YCC data sources and the newsletter.

5. To work with the Board of Trustees to support the governance of the charity which will include the preparation and management of trustee meetings, contribute towards Business planning and unding strategies.

6. To provide supportive supervision to the Administrator and Patient View Coordinator

This job is for you if:-

· You have experience of working with voluntary and community, social enterprise sector (VCSE)

· You have experience of working with diverse groups of people

· You have an understanding of the voluntary sector

· You have excellent communication and interpersonal skills

· You have writing skills to present information in a variety of different formats for various audiences including the general public

· You have accuracy, attention to detail and proofreading skills

· You are skilled in the use of Microsoft Office programmes and the internet

· You are able to prioritise work to meet deadlines and able to manage time effectively

· You have a positive ‘can do’ approach, with a willingness to learn new skills

· You have a proactive and creative approach with the ability to generate new ideas and carry them forward

· You have an understanding of the importance of confidentiality

· You are committed to equality, diversity and inclusion

· You are willing to travel across Yorkshire and the Humber

If you have any questions about the process, or you would like to have an informal discussion about the post, please contact us by email.

Summary

The Human Resources department provides a strategic and operational HR service to the seven National Church Institutions (NCIs) and the 42 Diocesan Bishops' offices. Our HR Operations team focusses on the entire employee lifecycle providing support, advice and guidance to senior leaders, line managers and staff. The Organisational Development team lead on culture, values, wellbeing, development and our belonging & inclusion strategy. Through our External Service team, we also offer HR support on a consultancy basis to other Church of England organisations including our dioceses and cathedrals.

We are a friendly, diverse, well respected and highly engaged HR team who are committed to actively sharing knowledge and learning across the team and beyond. We encourage flexible working within the team and meet together online weekly and in-person once a month for collaboration, knowledge-sharing and building relationships.

The NCIs comprises a wide variety of functions and professions to support the mission and ministries of the Church by working with those who serve in parishes, dioceses, schools and other ministries, and with partners at a national and international level.

• Reviewing risk assessments that have been completed by staff and line managers, requesting additional information, and advising on risk mitigation;
• Supporting requests for adjustments and additional equipment may be required, including requests for Access to Work funding, liaising with Facilities and Technology Services as required;
• Supporting the Head of Health & Safety in reviewing accidents and incidents that occur across NCI sites or involve colleagues in the course of their work;
• Advising staff travelling overseas on potential risks;
• Managing the lone worker safety devices used by the NCIs;
• Administering our Health Cash Plan scheme;
• Day to day administration of our Health & Safety reporting system;
• Assisting in the preparation of Health & Safety reports e.g., the Joint Staff Council and Health and Safety forum.

As an adviser within the HR Operations team, you will also get involved in responding to other types of HR queries via email, phone and Teams chat, and supporting colleagues in using our Oracle Employee and Manager self-service.

Key role requirements:

• This is a hybrid working role which can be based in our offices in either York or London.
• The HR Operations Team typically works from the London office 1-2 days per week depending on business need. Travel to other sites may also be required from time to time.
• Visits to other NCI work locations may also be required from time to time.

You'll need previous experience of advising on and reviewing health and safety risks, including Display Screen Equipment, lone working and overseas travel with, or working towards, a recognised Health & Safety certificate (e.g. IOSH/NEBOSH or equivalent).

We're looking for someone who has:

• Excellent verbal and written communication skills, with accuracy and attention to detail including with numerical data. You will need to be able to communicate clearly to stakeholders at all levels within the organisation.
• An enthusiastic and highly organised approach to work, with the ability to understand and process high volumes of information. You will need to be able to work comfortably with competing priorities and show flexibility in your approach to customers to understand differing expectations.

An interest in and willingness to learn broader HR policies and processes. Experience in HR in addition to Health & Safety would be an advantage.

Closing date for applications is 15th June 2025.

• A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Job Title: Volunteering Learning System Administrator
Location: Gilwell Park (Hybrid) or Home-Based
Salary:

• £29,486 per annum (Band D, Level 3 – inclusive of Outer London Weighting, for Gilwell-based contracts)
• £27,726 per annum (Band D, Level 3, for home-based contracts)

Working Pattern:
35 hours per week, with frequent evening work and occasional weekends required.

Contract Type: Fixed term (2 years)

Workplace Expectations:

• For Gilwell-based contracts: Attendance at the office is expected once per week, plus one additional day per month for team collaboration.
• For home-based contracts: Occasional travel to the office is expected, approximately once per month.

About The Role:

At The Scouts, we believe in equipping volunteers with the tools, knowledge, and support they need to thrive. We're looking for a Volunteering Learning System Administrator to help ensure our Learning Experience System (LXP) is running at its best, empowering thousands of trainers and volunteers across the UK.

This is your chance to play a key role in one of the UK’s largest volunteer-based learning transformations.

As the Volunteering Learning System Administrator, your Key Responsibilities will include:

• Regularly review and update the Learning Experience System to optimise performance and usability.
• Assist in configuring and testing new system features to meet user needs.
• Set up and support the new Trainer role, enabling local course management.
• Enable and configure features like badges, points, leaderboards, and social tools
• Collaborating with digital, operations, and transformation teams to ensure the system is inclusive, accessible, and aligned with Scouting values.

What we are looking for in our Volunteering Learning System Administrator:

We’re seeking someone with excellent communication skills, attention to detail, and a proactive approach to their work. Ideally, you’ll have:

• Previous experience in a customer service or administrative role
• Strong IT skills (Word, Excel, email)
• A conscientious, organised, and team-focused attitude
• A passion for delivering outstanding service

??Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Double matching pension up to 10% of gross salary
• Family Friendly employer with generous family leave
• Learning and Development/training opportunities via our internal learning hub

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Tuesday 17th June 2025

Interviews will be held remotely on Thursday, 26th & Friday, 27th June 2025

Strictly no agencies!

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

We are thrilled to be supporting a leading arts university, in their search for a permanent Student Data and Management Information (SDMI) Manager. The post holder will be responsible for the preparation of the University's student data statutory returns for external agencies, such as the Higher Education Statistics Agency (HESA) and Office for Students (OfS). The role holder will also provide detailed analysis of the data, and prepare the student academic timetable.

This is a full time role, starting as soon as possible, and will be based on site 3 days per week in central London, and the remainder remote.

The role holder will be considered an expert SITS user within the Student and Academic Services (SAS) department, and will be responsible for production of management information in respect of student data and the production of ad hoc reports on student data.

Main duties and responsibilities will include:

• Lead the production and analysis of the university's student statistical returns to a range of external agencies
• To provide analysis and critical evaluation of data to support statutory reporting functions
• To create and regularly update management reports for the SMT
• Represent the university at SITS User Group meetings

In order to be considered for this role, you will need:

• Comprehensive expert knowledge of Tribal SITS:Vision Student Records System, including: HESADR statutory reporting, Task Management, Batch Processes, Standard Letters (SRL)
• Previous work experience in higher education (HE) data analyst/SITS role.
• Extensive knowledge of HE Statutory returns - HESA Student Record (Data Futures), HESES, Graduate Outcomes.
• Knowledge and experience of using SQL to interrogate complex databases.
• Knowledge and experience of web technologies - CSS, HTML and Javascript.
• Able to produce clear and concise written documentation on complex technical issues and express views orally clearly.

This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered. If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format. Applications will be reviewed on a rolling basis, so please be sure to submit your details as soon as possible.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

FINANCE MANAGER (Part-Time)
Location: Hybrid – 1 day a week in North West London office
Contract: 2 days per week (0.4 FTE)
Salary: £50,000 FTE

A dynamic and mission-driven arts and education charity is looking for a Finance Manager to oversee day-to-day financial operations, reporting, and compliance. This is a broad and varied role, ideal for someone who thrives in a small team environment and enjoys working across multiple areas of finance, from budgeting and planning to bookkeeping and audit support.

You’ll report to the Executive Director and play a key role in ensuring financial sustainability and robust financial processes as the organisation continues to grow.

KEY RESPONSIBILITIES

• Manage day-to-day finances including income, expenditure, invoicing, payroll and banking
• Prepare monthly and quarterly management accounts and forecasts
• Support budget setting and financial planning
• Lead on year-end accounts, audit preparation, and liaison with external auditors
• Ensure compliance with Charity Commission and Companies House requirements
• Maintain financial systems (currently QuickBooks) and oversee financial policies
• Work closely with the Executive Director and Board to provide financial insights and updates

ABOUT YOU

• Experience in a similar finance role, ideally a blend of commercial and charity experience.
• Strong understanding of charity finance regulations and reporting
• Proficiency with QuickBooks or similar accounting software
• Excellent financial analysis and reporting skills
• A proactive, collaborative approach and comfort working in a small, agile team

As a specialist recruitment agency, we are committed to promoting diversity and inclusion and encourage applications from all sections of the community. We support candidates throughout their recruitment journey.

You will act as the first point of contact for members of the public, taking and triaging enquiries, preparing responses, and referring more complex cases to our network of trained planning volunteers. Your work will directly help people understand and navigate the planning system in Wales.

This is a part-time, home-based role that offers flexibility and purpose. Full training and response templates will be provided.

· Respond to phone and email enquiries to the Planning Aid Wales Helpline.

· Record enquiry details, assess eligibility and decide on next steps.

· Draft email responses to basic enquiries (with training and templates provided).

· Refer eligible cases to volunteers and monitor their progress.

· Close case files and prepare quarterly Helpline activity reports.

 The ability to speak and write in Welsh is highly desirable.

CVs will not be accepted.

Salary: £42,000-£45,000
Contract: FT  - Permanent
Location: London office – 2 days pw
Closing date: 26^th June
Benefits: 28 days holiday (plus bank holidays), up to 9% pension, and wellness and development support

We have a great opportunity for a Fundraising Board Executive Assistant working for a wonderful medical charity. This is an exciting opportunity for an experienced Executive Assistant or Project Manager looking to proactively support the Campaign Board and fundraising campaign.

This role will be hands-on and fundamental in facilitating and helping to maximise the  campaign execution ensuring timelines are kept on track, whilst driving the operational coordination of diaries, committee meetings, and scheduling. This role will also be line managing the Campaign Reporting Officer.

As part of this exciting role you will lead on all preparations and distribution of comprehensive board meeting agendas and follow ups, develop and maintain strong relationships with all board members (particularly the Board Chair) and manage and track the progress of the campaign through regular updates and accurate reporting.

To be successful as the Fundraising Board Executive Assistant, you will need:

• Experience in a similar position supporting high-level boards, committees, preferably in a fundraising or non-profit environment
• Have experience working with philanthropists and other stakeholders, understanding their requirements
• Be highly organised and detail-oriented, with the ability to manage multiple tasks at once and prioritise effectively to meet deadlines.

If you would like to have an informal discussion, please call Ashby.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

If you would like to discuss this role with us please quote the reference 2618AJ
 

We are delighted to be working with an International Charity that operates all over the globe to recruit for a Senior Management Accountant. This role will be driven by budget planning, financial analysis and reporting, and balance technical expertise with strategic insight. The postholder will be working closely with the Head of Finance to manage the accounting department.

Key responsibilities of the role:

• Develop and manage a team providing financial support to budget holders and operational staff
• Develop a business partnering approach towards all stakeholders supporting and driving understanding of financial matters
• Assist the Head of Finance in managing the accounting department
• Develop and manage the budget process across the Charity and report this to the Board
• Manage and oversee the budget preparation process ensuring stakeholder receive the necessary support, whilst communicating deadlines
• Finalise the annual budget in collaboration with department heads
• Monitor actual performance against budget and forecast for the year
• Review budget adherence and provide variance explanations through monthly meeting of budget holders
• Prepare and submit management accounts, including budget to actual variance analysis
• Ensure adherence to accounting judgments and estimates with robust supporting
• documentation
• Review programme funding requests from the International Programme Resources Department, ensuring compliance with funding requirements
• Support the Senior Financial Accountant in year-end audit processes
• Line manage the accounts payable and receivable team members
• Serve as a financial representative on various boards, committees, and councils to support decision-making

Ideal candidate profile:

• Qualified Accountant (ACA, ACCA, CIMA)
• Strong background in management accounting
• Strong management reporting, financial reporting and analytical skills
• Excellent budgeting and forecasting skills
• Experience in finance business partnering with key stakeholders of various departments
• Knowledge of UK Charity SROP and financial compliance regulations
• Finance staff management experience

Agency reference number: J88874

Location: Bank, Central London

Duration: 1 year FTC with option to move to permanent  

Salary: £65,000 - £68,500 per annum

Working hours: Full time

Working pattern: Hybrid (3 days per week in the office)

Other Benefits: Employer pension contribution up to 12%

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

The Education and Training Foundation (ETF) is the national support body for the Further Education (FE) and Skills workforce. They champion the educators and leaders who empower learners aged 14 and above, setting professional standards, driving excellence in teaching and leadership and enabling career-long development.

The Talent Set are proud to be partnering with ETF to appoint a Marketing and Events Co-ordinator to support the delivery of multi-channel marketing campaigns and high-quality events across the Further Education and Skills sector. This role involves coordinating digital content, supporting campaign execution and analysis, and managing logistics for events such as webinars, workshops, and conferences. The ideal candidate will have proven experience in marketing and event coordination, strong digital and organisational skills, and a proactive, detail-oriented approach to ensure brand consistency and impact across all activities. 

Key Responsibilities: 

• Coordinate and support multi-channel marketing campaigns, ensuring timely, accurate, and brand-aligned delivery across email, web, and social media platforms. 

• Assist with the creation, scheduling, and analysis of email and social media content, using marketing tools to support campaign execution and performance tracking. 

• Provide comprehensive logistical and administrative support for internal and external events, including webinars, workshops, exhibitions, and conferences. 

• Liaise with venues, suppliers, and internal stakeholders to ensure seamless event delivery, consistent branding, and adherence to sustainability and budget guidelines. 

• Manage event assets and collateral, including the production, storage, and delivery of marketing materials, ensuring quality and cost-effectiveness. 

• Report on marketing and event performance, using insights to support continuous improvement and maintain internal booking systems. 

Ideal Candidate: 

• Proven experience in coordinating marketing campaigns and supporting events, including digital and in-person formats, with strong organisational and project coordination skills. 

• Confident in handling logistical and administrative event tasks, such as delegate communication, registration, and liaising with venues and suppliers to maintain brand standards. 

• Proficient with content creation for marketing materials and digital assets, alongside strong IT skills (Microsoft Office) and familiarity with digital tools. 

• Detail-oriented self-starter, capable of managing multiple priorities independently, with awareness of budget tracking, data reporting, and performance monitoring. 

• Professional, calm, and collaborative team player, open to travel and flexible working, with desirable knowledge of the Further Education and Skills sector. 

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process. 

Job Title: Deputy Service Manager

Location: The Gaia Centre (Lambeth, London)
Salary: £34,703.51 per annum, inclusive of London weighting if applicable
Contract type: Part Time, Fixed Term Contract (12 Months)

Hours: 33.65 hours per week (days to be discussed)

This is an opportunity to join the Gaia Centre as a Deputy Service Manager. 

The Deputy Service Manager will manage a team and carry a very small caseload of complex cases when necessary. The post will work closely with victims and survivors of different strands of strands of Violence Against Women and Girls (VAWG), including domestic abuse and violence (physical, sexual, emotional,  psychological, economic or tech abuse)​​, Sexual Violence (Rape and sexual assault​)​, Stalking and harassment ​, Sexual exploitation ​​(including women working in sex industry and Child Sexual Exploitation)​​, female genital mutilation (FGM)​/cutting , forced marriage​​, So-called ‘honour’-based abuse, provide early identification and offer appropriate care pathways for survivors of all genders, aged 16 years and over and their children, living, working or/and studying in Lambeth at times from the point of crisis. 

The job involves working within a multi-agency framework consisting of the Multiagency Risk Assessment Conference (MARAC) and local partnership protocols and procedures that prioritise the safety of survivors. Additionally, you will be working with survivors and agencies across Lambeth so will require significant travelling. 

The post holder will empower survivors by providing them with emotional and practical support, thus enabling them to access their rights, make decisions and increase their life options. The post holder will inform survivors of the full range of civil, criminal and practical options that might increase their safety. 

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 20 June 2025

Interview Date: 1 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Be the first. Lead the way. Shape a brand-new major donor programme that will help ensure everyone gets the end-of-life care they deserve.

We’re hiring a Philanthropy Manager—and this isn’t just another fundraising role. You’ll be the first person in post, joining at a pivotal moment as we launch a dedicated strategy for high-value giving.

• Job title: Philanthropy Manager
• Salary: £46,785 per annum
• Location: London (WC1X), hybrid working—1–2 days a week in the office
• Working pattern: Full time, 35 hours per week
• Contract: Permanent
• Application deadline: 10am, Monday 2 June 2025

Why this Philanthropy Manager role is different:

• You’ll shape and deliver our first major donor strategy—with time, budget and realistic targets set over four years
• You’ll be supported by experienced high-value fundraisers and a brilliant Chair of Trustees who is active in peer-to-peer engagement
• You’ll help steward new and existing supporters identified through wealth screening, and craft compelling donor journeys
• You’ll also lead on our celebrity ambassador relationships—bringing a creative, strategic edge to the role

This is a chance to build something lasting. You'll design engagement plans, create powerful cases for support, and lead on securing significant gifts—helping us to support both direct services and national hospice sector advocacy.

What you’ll find here:

• A close-knit Philanthropy Team of three (soon to be four) with a collaborative, values-led approach
• A supportive, flexible workplace that centres staff wellbeing and trusts you to work in a way that suits you
• Opportunities for development and growth—through autonomy, mentoring, and working alongside senior leaders
• The chance to connect major donors with work that truly matters: supporting children and adults to live well until the end

What we’re looking for in our Philanthropy Manager:

• Experience in major donor fundraising, including securing significant gifts and stewarding high-value supporters
• Strong written and verbal communication skills—you’ll know how to engage, persuade and inspire
• Confidence managing a donor pipeline and CRM, and an eye for detail when it comes to strategy and reporting
• A genuine passion for our mission, and an approach that reflects our values: inclusive, compassionate, collaborative, knowledgeable and innovative

Want to be part of a cause that touches every life, and help ensure compassionate care is there for everyone who needs it?

Apply by 10am on Monday 2 June 2025.

Interviews will take place in person in London on 9 and 10 June.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.