Office support jobs

Drive Deputy Director

£60,441 - £61,632

A London Weighting allowance of £3,299 will be applied for those living in London

37.5 per week

Remote with travel throughout the UK

Permanent subject to funding

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse. 

In July of this year the Home Office announced a £53m investment over the next four years to enable the Drive Project to roll out across England and Wales. To end domestic abuse, we must address the source of the problem - the perpetrator.  This funding will make a huge difference to our efforts to support survivors, by holding perpetrators to account, stopping them from causing further harm and giving them the chance to change. 

Reporting to the Drive Director we are looking for a Drive Deputy Director to contribute to the leadership and management of the team in addition to building and nurturing strategic relationships with key stakeholders such as individuals, corporate partners, public sector organisations, and charitable trusts.  Your remit will also include working collaboratively with the Head of Programmes and Managers, to develop a growth and business development strategy for each of our four core areas of work.

How to apply

Application is by way of CV with a Supporting Statement. 

Please write a personal statement of not more than 3 pages of A4 (in minimum of Calibri pt 12 font) which covers:

· Why you are interested in this job

· Your experience, knowledge, skills, abilities and attitude in relation to the person specification 

Selection process and timescales

Closing date: Midnight Thursday 13th November

Preliminary interview with NFP: Monday 24th or Tuesday 25th November

First interview: Thursday 4th December

Final interview: Week commencing 15th December

Career Connect is a large national Charity, listed in the top 100 Best Companies to work for. They are committed to supporting young people and adults to realise their potential and their mission is to drive social mobility by enabling more people to access and succeed in education, training and employment. 
 
Director of Operations – Justice Services  
Salary: Circa £60,000 
Hybrid working with 2 days a week minimum in the Liverpool office and Flexi time 
25 days Holiday increasing with Service 
 
It’s an exciting time to join Career Connect, as the organisation seeks to appoint a strategic and visionary Director of Operations – Justice Services. Sitting as a key member of the Senior Leadership Team, this role carries responsibility for a diverse and high-impact portfolio of business operations. 

The Director will lead, and shape Career Connects Justice Services, driving sustainable growth and ensuring the effective delivery of contracts across the portfolio. You will cultivate strategic partnerships that support the organisation’s performance and financial objectives, embed a culture of quality and continuous improvement, and oversee contract performance through robust monitoring and evaluation frameworks. In addition, you will provide strong commercial and operational leadership, ensuring the efficient management of budgets, resources, and teams. 

We are seeking an individual with a proven record of strategic and operational leadership, encompassing both service delivery and financial management, ideally within the criminal justice or a related sector. Above all, you will bring exceptional stakeholder management and collaboration skills, coupled with a genuine commitment to empowering people to achieve their potential. 

Although based in the Liverpool office, this role involves travel in the North-West and nationally.  
 
To learn more about this unique and exciting opportunity, please visit the Prospectus website.
 
Deadline for applications: 9th November, Midnight 
Interviews with Prospectus: 17th -19th November 
Interviews with Career Connect:
1st Stage via Teams – 1st-3rd December
2nd Stage in person – 10th & 12th December
 
To arrange a confidential discussion about the role, please email our retained partners Jane Ray or Tammy Stewart at Prospectus.

Career Connect are committed to achieve greater diversity among its workforce, and welcome applications regardless of sex, gender, race, age, sexuality, belief or disability. They are a disability confident employer and proud to be recognised as an Investor in Diversity.

If you'd like this document in an alternative format, please contact Prospectus.

Join MVA's team as a Community Connector

Are you passionate about bringing people together, building relationships, and making a real difference in the community? We’re looking for a Community Connector to help us learn from communities, their views and ideas on what a healthy, happy and active future could be. Are you a natural at building relationships and strengthening local networks, with a keenness to empower residents and foster inclusive engagement within Medway.

About the Role
As a Community Connector, you’ll be the friendly face and trusted link between individuals, groups, and services – helping to shape and inform the future work of Medway’s Sport England funded place programme. You’ll work closely with local residents and voluntary organisations, to identify needs, share opportunities, and support people to get involved in the Medway Place Programme. Gathering insights and gaining a deeper understanding of residents views will to help.

What We’re Looking For

• Excellent communication and interpersonal skills.
• A genuine passion for community development and social inclusion.
• Ability to work independently and collaboratively.
• Experience in community work, outreach, or support services (desirable but not essential).
• Knowledge of local services and networks (or willingness to learn quickly).

What We Offer

• A supportive and dynamic team environment.
• Opportunities for training and development.
• The chance to make a meaningful impact in your community.

Additional Information 

​This role involves predominating working in out in the community / office based. 

please note a DBS will be required. 

Who we are: 

Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally.  Our vision is a future where more lives are saved from suicide. 

About the role:  

We are looking for a very confident, outgoing go-getter who loves using their gregarious personality to influence and enthuse people to get results but also enjoys being organised with strong admin processes. This is a fantastic opportunity for someone who has been involved in influencing organisations, businesses and groups or individuals to organise range of fundraising events, such as gaming, auctions, quizzes, gigs. You will be a part of a small but dynamic marketing and fundraising team and working with an Events and Engagement Officer.

This is a critical role for generating essential funds for the charity. You will love a challenge and be goal orientated. It is a varied role, and you will be someone who loves to multitask; you may be emailing supporters or potential fundraisers, making action plans, promoting, contacting organisations, or attending and speaking at events. You will thrive in this role if you love being organised and doing admin, but love being “out and about” interacting, influencing and motivating people to fundraise for us. Please note that you will need to carry, load up and set-up event materials from our office to events, often on your own. It is essential you have access to transport and must have a full, clean driving licence. We are a very small team, so you will need to have the confidence and willingness to meet with organisations and attend events on your own.
Please reflect that grit and resilience are required for this role given the remote/hybrid working, subject matter, fast-paced and flexible multi-tasking, and the need to be highly goal-oriented and results focused. If you have recently been affected by suicide, please consider carefully if this role would be right for you, as your welfare is the utmost priority, and our work may be triggering.

Main Duties and Responsibilities: 

• Support and steward existing fundraisers and supporters, helping them maximise their impact by generating income/ donations through organising their own events 

• Create inspiring digital content and resources to empower and guide fundraisers and donors throughout their journey 

• Develop our fundraising hub to provide resources and information and encouragement to help participants 

• Represent Grassroots Suicide Prevention at events, delivering talks and building awareness to attract new donors, supporters and sign-ups to our challenge events 

• With support of our marketing team, create compelling content for multiple channels, including our website, blog, case studies, social media, and press releases, tailored to diverse audiences 

• Assist with multiple administrative tasks, such as inputting data into our CRM, check fundraising activities by participants on Just Giving and other activities ensure fundraising targets are being met and the smooth running and of our fundraising team and events 

• Be in commutable distance of Brighton, so you can come into the head office when required to send out merchandise, collect marketing collateral (including banners, posters, leaflets) to take to events. 

To be successful in this role, you must be responsive, extremely organised, have attention to detail, be able to meet deadlines, and passionate about seeing growth and progress in your work. You will be determind to exceed your KPIs such as recruitment of fundraisers who will reach their income targets.  You will be a dynamic, socially confident person, who excels at winning hearts and minds and thrives on tangible results.

Essential criteria: 

• A full clean driving licence and access to suitable transport 

• Adept at all aspects of Microsoft Office 

• Experience of influencing people and organisations to come on board and fundraise 

• Experience of recruiting, motivating and managing volunteers 

• To have initiative and creative ideas that you can put into effective action

• To be socially adept and enjoy persuading and influencing 

• To be an excellent verbal and written communicator 

• To be a confident negotiator and presenter 

• Evidence of being resilient

• A genuine passion for the Grassroots Suicide Prevention’s mission and values 

• To have a positive “can-do” attitude and a thirst to adapt to different tasks and challenges 

• Examples of working effectively from home and being out and about 

Bonus points for 

• Proven track record of recruiting and supporting fundraisers 

• Basic skills of creating impactful and on-brand designs using Canva 

• Understanding of how small but busy charities, on low budgets work and the challenges they face 

• Understanding of aligning all your work to our brand 

• Evidence of successful presenting and networking

Why Grassroots Suicide Prevention 

GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.

Our employee benefits include: 

• Hybrid/Flexible working – we offer home working and need to travel to the office and attends events/ meetings in the region 

• Health Cash Plan and employee assistant programme offering – a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support 

• Learning and development opportunities

• A creative, caring and collaborative culture that makes a difference in improving mental health and preventing suicide in the communities we serve 

Applications only: Please send your CV and a covering letter giving examples of how your skills and experience fit the role, with examples of impact and success. Please note that we are looking for a start ASAP, so the selection process begins immediately and will close when we fill the post. 

Grassroots Suicide Prevention is in a period of transition and development and the post holder should be aware that their Job Description may evolve to meet the future needs of the Charity. 

Administrator

Location: Hybrid – Holborn, London (office & remote)
Contract: Permanent, full-time (Monday to Friday 40hrs pw)
Salary: £28,000 – £30,000 per annum

We are recruiting an organised, proactive, and digitally confident Administrator to join a UK professional membership organisation. This role is pivotal to ensuring the smooth operation of day-to-day activities and enhancing the experience of members through accurate administration, clear communications, and well-coordinated events.

Key Responsibilities:

• Manage all aspects of membership, including applications, renewals, updates, and communications, ensuring a positive experience for members.
• Coordinate governance processes, committee meetings, elections, and the Annual General Meeting, including agendas, reports, and accurate documentation.
• Support the creation and distribution of newsletters, website content, and social media updates, helping to engage and inform the membership community.
• Assist with the planning and administration of annual conferences, awards, and other events, liaising with committee members, delegates, and suppliers to ensure seamless delivery.
• Provide general administrative support, including office coordination, event logistics, and responding to member enquiries.
• Contribute to continuous improvement of systems, processes, and member engagement initiatives.

Skills and Experience:

• Strong attention to detail and excellent organisational skills, with the ability to prioritise and manage multiple tasks.
• Experience with CRM or membership databases; digital tools such as Mailchimp, Canva, or PandaDocs are desirable.
• Experience organising events, meetings, or professional gatherings.
• Excellent written and verbal communication skills, with confidence engaging with a diverse membership and stakeholders.
• Flexible, proactive, and collaborative, with the ability to work independently as required.

This permanent, full-time role offers hybrid working, a supportive and professional environment, and the opportunity to make a real impact on member engagement and the organisation’s activities.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The resettlement team provides advice and support for refugees on resettlement and relocation schemes to help them access services and mainstream provision and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the Refugee Council resettlement team promotes both the integration and independence of this group.

The Refugee Council work in partnership with Migration Yorkshire and Local Authorities across Yorkshire and Humberside to deliver the regional Resettlement programmes including the UK Resettlement Scheme, Afghan resettlement programmes (ARAP and ACRS), VPRS and VCRS. The resettlement team provides advice and support for resettled refugees to help them access services and mainstream provision and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the Refugee Council resettlement team promotes both the integration and independence of this group.

The Refugee Council work in partnership with Migration Yorkshire and Local Authorities across Yorkshire and Humberside and Bassetlaw to deliver the regional Resettlement programmes. The Senior Resettlement Worker will work closely with the management teams in Migration Yorkshire and the relevant Local Authorities. The Senior Resettlement Worker will work with the Area Manager co-ordinate the work of the resettlement teams in South Yorkshire.  Along with the Area Manager Senior Resettlement Workers are responsible for the line management Resettlement Workers, who deliver direct services to clients and support with complex cases including safeguarding.

The South Yorkshire Resettlement Team works from the Sheffield office. This role will involve a hybrid of home and office work with outreach in the community. The role involves work across South Yorkshire including Doncaster, Rotherham, Sheffield and some work in Bassetlaw.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: Sunday, 9 November 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Appointment of a Fulltime Clerk

The Worshipful Company of Marketors

Our Purpose – “Marketing benefits everyone”

 

Salary: £70,000 + benefits

Place of Work: Plaisterers’ Hall, One London Wall, London EC2Y 5JU

The Marketors are seeking a fulltime Clerk.  We are a Royal Chartered City of London livery company open to marketing, sales and agency leaders.  In pursuit of our purpose we use our skills, contacts and resources to support charitable causes and enable the development of marketing.  As a result we have a strong spirit of fellowship amongst our members reinforced by a wide range of events throughout the year.  In all we do we actively support the City of London Corporation and the programme of the Lady/ Lord Mayor.

If you share our sense of purpose, can engage readily with our members and can be a credible face of our Livery Company to the City of London and the wider community we would like to hear from you. As Clerk you will drive forward membership recruitment and retention and manage the day-to-day running of the Company.

The successful candidate will be able to demonstrate:

• Proven experience of the management, marketing, communications and strategy development of a comparable sized member-led organisation
• Up-to-date IT and online skills; experience of running CRM systems and managing  social media channels
• Experience of and/ or a willingness to embrace the ethos/ culture of the City of London and the Livery Community
• Positive leadership, organisational and administrative skills with the ‘presence’ to engage ‘peer to peer’ with senior members of the Company
• Experience of the marketing or agency world would be an advantage
• Excellent oral and written communication skills
• Experience of setting and keeping to an agreed budget
• Experience of managing people and events under pressure
• Commitment, energy, tact, diplomacy, and confidentiality

Please download further details of the position from our website:

 

For an informal confidential discussion call Richard Evans or Kevin Everett our contact numbers can be found in the Candidate Brief and Advert. 

 

 

Apply online with a full Curriculum Vitae detailing your skills and experience together with a two page Covering Letter clearly outlining your motivation to undertake the role and how you meet the competencies required for the position as stated in the Person Specification.

 

Closing date for applications: 9 November 2025

Long List interviews:                                                                   12 – 21 November 2025

Final Panel Interviews:  26/27 November 2025

To find out more visit:                                                                  Visit Marketors website

Prospectus is delighted to be working with a London-based charity that supports homeless and vulnerable people to recruit for an Interim Head of Finance. This is a full time, contract role, expected to be from December 2025 – April 2026 (4 months minimum). Hybrid working, with 2 days to be based from their London office.

Managing a small team, the Interim Head of Finance will oversee all aspects of the day to day finance function, ensuring the operation runs smoothly. You will support your team members, provide advice and guidance where necessary, and ensure that deadlines and targets for the team are met.

The successful candidate will have proven experience of managing a finance team previously, having worked a Head/senior level. You must have experience of working in a large organisation, with strong exposure to the third sector. You will be adept at supporting and motivating teams, with excellent organisational skills, ensuring actions for the team are completed in a timely manner. You will have some experience of working with contracts and services.

To apply please submit your CV only in the first instance. You may also be asked to complete a short supporting statement if you do progress further in the recruitment process.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.

Location: Princes Risborough (hybrid, 3 days per week in office)
Hours: Full-time (35 hours per week)
Contract: Temporary (3 months)
Rate: £14.79 per hour (+ holiday)
Start Date: ASAP

About the Role
Prospectus is delighted to be supporting a wonderful, disability-focused charity in their search for a temporary Voluntary Team Administrator. Please be aware this is a paid position supporting a team of volunteers.

Key Responsibilities

• Providing high quality administrative and volunteer recruitment support.
• Acting as a first point of contact for volunteer enquiries and queries.
• Creating and maintaining records on CRM systems accurately.
• Ensuring compliance processes are followed correctly.
• Providing support to the Volunteer Engagement Champion and Volunteering Team Executive.

What We’re Looking For

• Recent experience in a relevant role within a not-for-profit organisation.
• Knowledge and understanding of volunteering.
• Confidence using Microsoft Dynamics and CRM systems.
• Excellent organisational and administrative skills.
• Strong verbal and written communications ability.

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

We are looking for a bold, creative, and strategic fundraising leader to work alongside the CEO to rebuild and grow our income — securing existing partnerships while opening up new streams of support. 

Like many UK charities, Opportunity International has faced a challenging few years. Shifts in government funding, the impact of the Covid-19 pandemic, and periods of leadership transition have all affected our income since 2018. Yet, out of this challenge comes great opportunity. We are now entering an exciting phase of renewal — revitalising our brand, re-energising our supporter base, and reimagining how we engage with donors.

Historically, our private income has been driven by generous major donors, and while this will continue to be a core pillar, our strategy is focused on diversification and long-term sustainability. In the short term, we’re deepening our relationships with trusts and foundations and growing our individual giving, particularly through digital channels. Looking ahead, we plan to strengthen our legacy programme and build meaningful corporate partnerships. With our refreshed brand and vibrant new visual identity, we’re well-positioned to reach new audiences and inspire fresh support. Our Royal Patron and emerging ambassadors will help us to do this.

The successful candidate will have the exciting opportunity to help shape our organisational strategy for the next 3–5 years (to be finalised in early 2026) and to lead the design and delivery of a dynamic fundraising and communications strategy. A major appeal or capital campaign is expected to be a cornerstone of this work.

If you'd like to have an informal conversation about this role then please contact Mary Oakes, CEO, to arrange.

The Royal College of Radiologists are building a world-class digital learning library and we need a visionary leader to help us get there.

We’re looking for a Digital Learning Manager to join our dynamic team and lead the next phase of our digital learning journey. You’ll head up a talented team of learning designers, content developers and LMS specialists, driving the creation of engaging online courses and delivering an exceptional user experience.

The successful candidate will join us as we’re redefining professional development for clinical radiologists and oncologists supporting their growth whenever and however they practice. Together we’ll design and deliver innovative, high-quality learning products that tackle the real challenges of clinical practice. 

What You’ll Do
Lead, coach and develop a high-performing team of learning designers, content developers and LMS coordinators.
Oversee the design, development and publication of digital learning resources on time, on budget and to the highest standards.
Shape and embed learning design frameworks, templates and quality assurance processes.
Champion accessibility, inclusion and innovation in digital education.
Collaborate across teams to continuously improve our LMS platform and learner experience.
Use data, analytics and learner feedback to drive continuous improvement.
Contribute to strategic planning, reporting and governance through clear, insight-led dashboards and papers.

What You’ll Need
Proven experience leading the end-to-end design and delivery of digital learning products.
Strong track record of managing and developing high-performing teams.
Expertise in LMS/VLE platforms and digital learning accessibility standards.
Ability to embed efficient, evidence-based learning design processes.
Excellent communication and stakeholder engagement skills.
A collaborative, organised and outcomes-focused approach.

Join us and help shape the future of lifelong learning in radiology and oncology.

To apply candidates must have right to work in the UK. 

Why join us:
Make a difference to the lives of Doctors and the specialities they work in every day!
Hybrid working (60% working week can be done remotely)
Modern working environment
Equipment provided to work from home
Generous annual leave allowance
Excellent pension scheme
Interest free season ticket loan and cycle to work scheme
Employee Assistance Programme

Salary: Officer, Band C Level 1, £33,290 - £35,289 per annum (pro rata) (depending on experience and skill level)

Contract length: 1.5 days a week/0.3FTE (working days flexible) for 3.25 years from January 2026

Location: Remote, home working

Responsible to: The Roding Rises Project Manager

About Thames21

Thames21 is an environmental charity that works across London and the Thames Basin to deliver high-impact, nature-based solutions to the climate and biodiversity crisis by restoring rivers, while also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them. 

Diversity at Thames21

Equity, Diversity and Inclusion at Thames21 is key to our success, and as such, we employ staff from a diverse range of backgrounds. We believe this is crucial in ensuring that everyone has an equal opportunity and is not treated differently or discriminated against due to their characteristics. We value the voices of our individual employees and strive to work in a collaborative, innovative, and balanced way. The postholder must actively support this.

Purpose of the job

To work with Thames21’s Head of Finance and The Roding Rises delivery team to oversee the administration of The Roding Rises, a three-year project supported by The National Lottery Heritage Fund that aims to kick-start the revitalisation of the River Roding. This position will work alongside Thames21’s Head of Finance and The Roding Rises Project Manager to ensure that every day finance functions for The Roding Rises project operate efficiently and accurately. To successfully deliver this job, the postholder will have a strong eye for detail and have experience in budget management/bookkeeping to ensure funding claims and invoices are paid on time. 

Main Duties and Responsibilities

Track project costs against projected budget to ensure budget vs actual expenditure is effectively managed, raising concerns early with Thames21’s head of finance and The Roding Rises project manager.

• Complete The National Lottery Heritage Fund claims process at agreed intervals to ensure an appropriate cash flow.
• Assist with relevant reporting tasks back to project funders. 

• Work with the Thames21 Head of Finance and Thames21 Finance Officer to ensure all payments are completed in a timely manner in line with internal financial processes and any outstanding payments are managed in line with the approved funding agreement/ project proposal documentation. 

• Support The Roding Rises project manager with the administration of the Roding Rises grants scheme.

• Support the development and integration of improved financial tracking and reporting processes across wider Thames21 Teams.

Other Duties

This job description cannot cover every issue or task that may arise within Thames21. At various times, the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.

For more information, please refer to the attached job descioprtion for this role. 

About HOST

HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges. 

And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive. 

We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term. 

In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future. 

Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world. 

About the Role 

As Partnerships Manager: Changemakers, you’ll lead the team that supports HOST’s global community of hosted partners (HPs). You’ll oversee all Community Support activity, ensuring partners receive the clear, responsive, and values-led service that enables them to focus on making change happen. 

This role sits at the heart of the Partnership Management Circle. You’ll manage a small, high-performing team of Community Support Leads, coordinate cross-team development projects, and ensure that systems, processes, and communications evolve in step with the growing needs of our hosted partners. 

Core Responsibilities 

1. Leadership and Management 

• Line manage the Community Support Team, providing coaching, direction, and performance feedback. 

• Oversee delivery of all Community Support activities, ensuring consistency, quality, and alignment with HOST’s mission and tone of voice. 

• Coordinate cross-team projects that strengthen HOST’s service offer and internal collaboration. 

2. Hosted Partner Experience and Development 

• Lead the design and delivery of the Hosted Partner Journey, from onboarding to exit. 

• Oversee the production of guides, FAQs, and templates that improve hosted partner understanding and experience. 

• Manage complex partner queries and ensure appropriate resolution in collaboration with Legal, Finance, and Operations. 
   

3. Systems, Processes, and SOPs 

• Develop and maintain all Community Support SOPs. 

• Support the development and testing of HOSTHub features relevant to Project Hosting. 

• Work with the Tech and Operations teams to improve efficiency and automation. 
   

4. Risk and Compliance 

• Lead risk identification, screening, and management for Hosted Partners. 

• Work closely with the Legal Circle on legal requests, contract amendments, and risk escalations. 

• Maintain accurate documentation of risk assessments and resolutions. 
   

5. Pricing, Performance and Development 

• Set and manage pricing within the approved HOST fee range. 

• Track and analyse key performance indicators (KPIs) with support from the Data Analyst. 

• Lead annual Project Hosting service reviews and contribute to continuous improvement. 
   

6. Collaboration and Communications 

• Work with Communications to deliver partner-facing materials, including the Project Hosting Bulletin. 

• Ensure all partner resources reflect HOST’s empowering, expert, and empathetic tone. 

Required Experience 

• 5+ years' experience in operations, partnerships, or programme delivery within a not-for-profit, social enterprise, or international NGO. 

• 3+ years' experience managing partner or client relationships, ideally across multiple regions or cultures. 

• 2+ years' experience leading and developing a small team, including setting goals, coaching, and performance management. 

• Confident managing systems, workflows, and digital tools (such as ClickUp, Zendesk, Jotform, or CRM platforms). 

• Proven ability to coordinate across departments and disciplines to resolve complex partner or client issues. 

• Experience designing, documenting, and improving organisational processes or SOPs to drive efficiency. 

• Strong analytical and reporting skills, with the ability to interpret data and translate insights into service or system improvements. 

• Excellent written and verbal communication skills, with the ability to represent HOST’s tone and values in partner-facing communications. 

• Demonstrated organisational and problem-solving skills, with a track record of meeting deadlines in fast-moving, distributed teams. 

• Confident working independently in a remote, cross-cultural environment, with strong self-management and collaboration skills. 

At HOST, we believe change starts with people who care.

If you’re passionate about building systems that help others thrive — and want to play a key role in supporting changemakers around the world — we’d love to hear from you.

About Tees Valley Wildlife Trust

We are a passionate, mission-driven charity working to protect and restore nature across Tees Valley and beyond. Through our nature reserves, community engagement, and advocacy, we empower people of all ages to connect with wildlife and take action for the environment.

As we grow our membership and deepen our impact, we’re looking for a creative, strategic communicator to lead our marketing and communications efforts.

Role purpose

This new role of Marketing and Communications Manager will play a pivotal role in growing our membership base, driving fundraising campaigns, and amplifying our voice across a variety of digital and print platforms. You’ll lead on social and digital media strategy, seasonal magazine production, and supporter communications. Ensuring our messaging is engaging, inclusive, and aligned with our values.

Key responsibilities

Membership & Fundraising

Develop and deliver compelling digital campaigns to grow membership (both public and corporate) and donations.

Collaborate with colleagues to promote appeals, legacy giving, and community fundraising initiatives.

Social Media & Digital Engagement

Lead our social media strategy across platforms (Facebook, Instagram, BlueSky, LinkedIn, You Tube), growing reach and engagement.

Produce creative, shareable content including videos, audio, graphics, and stories from our nature reserves and projects.

Monitor analytics and adapt strategies to improve performance and audience targeting.

Manage and update website content, building over time (on a soon to be launched new website) to increase traffic and drive online donations and membership signups.

Oversee the online shop digital experience, ensuring its visually kept updated and seasonal.

Seasonal Magazine & Print Communications

Design and coordinate our seasonal membership magazine, from content planning to print production.

Commission and edit articles, liaise with contributors, and ensure accessibility and visual appeal.

Brand & Messaging

Ensure consistency of tone, style, and visual identity across all communications.

Support colleagues with branded templates, messaging guidance, and media training.

Represent the Trust in external communications, including press releases and media enquiries.