Office support jobs

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.  

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for. 

The successful candidate will have: 

• Experience of working with adults with learning disabilities and autistic adults in a community setting 

• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs 

• A ‘Person Centred Planning’ ethos 

• Providing support with personal care as required

• Excellent communication and record keeping skills 

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working, and our team can benefit from other perks including the Blue Light Card. 

Please note that unfortunately we are unable to support with sponsorship.

To apply, please send your CV alongside a covering letter explaining how you meet the criteria on the person specification or fill in an application form which you can find on our website.   

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.   

Closing Date:  Thursday 14th May

Interview Date:   We will review applications as they come in and offer interviews to those who meet the criteria. 

About us

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the Campaigns and Public Affairs Manager role

In this varied and exciting position, you will manage high profile WI campaigns and play a key role in achieving change on key issues affecting women and their community.

The Campaigns and Public Affairs Manager provides essential management of the Public Affairs team and its activities- including campaigning, lobbying, research and policy work- whilst working closely with the Director of Campaigns and Membership to maintain a strategic overview of the department’s work.

You will be responsible for devising appropriate lobbying strategies to achieve our key objectives, responding to governmental policy and consultation papers and supporting the NFWI’s media work in relation to all campaigning and Public Affairs activity.

This role also plays a vital part in managing departmental projects, from the development and implementation of campaign project plans, to identifying funding opportunities and administering budgets.  

Hours: Full-time, 35 hours per week.

Location: Hybrid working, with at least one day per week at our London office.

About you

Experienced in all aspects of campaigning and lobbying, with a strong understanding of current affairs and issues across the policy spectrum, you will be adept at taking a campaign from start to finish, whilst developing impactful influencing strategies in a political context. You will be a confident line manager, with experience of supporting and overseeing your team’s performance, development and wellbeing.

The ability to represent the NFWI externally- to civil servants, government departments and external organisations- as well as working closely with volunteers and members at a grassroots level is also key.

An understanding of key policy issues relating to areas such as women’s health or the environment would also be desirable, however your passion for helping the WI achieve its mission by making a difference every day will be the key to your success in the role.

Benefits

In return, we will offer you a hybrid working arrangement, which means a minimum of one day a week in your primary office and the rest worked from home, although you can work up to three days in the office if preferred; 28 days’ annual leave, rising to 30 days on completion of 5 years’ service with the flexibility to take your annual leave in hours; membership of our healthcare scheme; enhanced family-friendly policies; a commitment to employee wellbeing; and more.

How to apply

For further information about the Campaigns and Public Affairs Manager role, please download the recruitment pack which includes the job description and person specification.

To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.

Closing date: 13 May 2026.

First and second-round interview dates: w/c 18 May 2026, with the first round conducted virtually and the second in-person at our London office.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

Job title: Student Voice Coordinator

Job Summary: Coordinating and improving student experience and representation to ensure all student voices are heard and acted upon
 

Contract: Fixed-term, 1 year with possibility of extension
 

Recruitment Timeline:

Applications close: 8th June 2026

Interviews: w/c 15th June (final dates to be confirmed)

Start date: July
 

Who we are

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen.
 

Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities of campus, including societies, sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.
 

About the job

LSESU is looking for someone who is highly organised and passionate about student experience to join our Student Voice Team. You will need to have a good eye for detail, a proactive approach, and be willing to get stuck into all aspects of student representation. The successful candidate will support the Student Voice Team in the delivery of LSESU’s liberation work, democratic processes, and lead on key strategic projects with our elected officers.
 

This role will involve supporting with a variety of tasks, including liaising with key stakeholders, engagement and outreach planning, and database administration. This is the ideal opportunity for someone with an ability to work collaboratively with people, and a passion for delivering high quality opportunities for membership engagement.
 

Who are we looking for?

We are looking for a highly motivated team player who is passionate about delivering change within a dynamic and democratic organisation. The successful candidate will have great communication skills and will be able to work with a variety of stakeholders. An interest in democratic procedure and processes, a commitment to equality and diversity, and an ability to handle politically sensitive situations, are all key to the successful delivery of this role.
 

Further to the above, we’re also looking for someone who is proficient in both Microsoft Office, and various social media platforms, and who holds excellent time management skills.
 

Most importantly, we’re looking for someone who wants to get stuck in, contribute to an effective team dynamic, and make a difference. Students’ Unions are innovative, dynamic places to work and we’re so excited about what we’ve got in store for LSE students.
 

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
 

Benefits and Perks
In return for your passion and experience we offer:

· 25 days holidays per year

· Additional closure periods at Christmas and Easter

· Free LSE Students’ Union gym membership, advice from dedicated professionals, with a wide range of activities including yoga classes, dance classes, pilates classes

· Cycle to Work scheme enabling significant savings on bicycle purchase

· Access to LSE staff training courses

· Ability to purchase TOTUM (NUS) card giving wide range of discounts

· Flexibility for work-life balance

· Interest-free Travel loan

· Free eye exams

· Employee Assistance Program - external consultants providing advice and counselling on a broad range of issues
 

Want to apply?

Please complete an online application found on our website. We ask you to prepare and upload three documents:

1. Covering Letter

2. CV

3. Equal Opportunities Form.
 

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we will only share your covering letter with the shortlisting committee. Please do not include any personal information, such as your name or contact details in this letter. If you are selected for an interview, we will then share your CV with the interview panel.
 

In your cover letter, please address the following three questions:
· Q1 Paying particular attention to the job description and person specification, please tell us why you believe you are most suitable for this role?

· Q2. Please tell us about your values, attitudes and behaviours and why these would be important in the role you are applying for.

· Q3. Please tell us about a time where you have had to juggle multiple priorities from different people and how you handled this.
 

Interviews will be held for shortlisted candidates on the week commencing 15th June. If you are unable to make these dates, please let us know in the ‘notes’ section of the application portal.

£59,656 per annum (London based) or £54,887 per (non-London based) + excellent benefits

Remote or London based (must be able to attend the London office at least twice per month if remote working)

The Royal College of Speech and Language Therapists (RCSLT) is seeking a Head of Membership to lead and develop the RCSLT’s membership function, ensuring cohesive delivery across membership operations, member support and member journeys.

Who we are

The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.

Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.

The role

The Membership Team delivers an indispensable, personalised and insight‑driven experience. Our vision is for every therapist to feel supported, connected and valued through exceptional service. We empower members at all stages of their careers by linking them to the right resources and communities and supporting them through key transitions. We own and lead the Member Value Proposition (MVP) to ensure members feel they receive strong value for money, protecting the organisation’s core income stream.

Reporting to Director of Membership and Communications, the post holder has delegated authority for operational membership decision‑making, acting as the organisational steward of the Member Value Proposition and representing member needs across the organisation. The post holder is to lead and develop the RCSLT’s membership function, ensuring cohesive delivery across membership operations, member support and member journeys.

The role is also responsible for implementing a clear, insight‑informed membership plan that supports retention, value for money and the effective delivery of the organisation’s core membership fee income stream, ensuring high‑quality experiences and strong cross‑organisational alignment.

What we are looking for

We are looking for a strategic and collaborative Head of Membership who can lead and evolve our membership and engagement function. The successful candidate will bring a strong understanding of membership lifecycle management, value proposition development and insight-led decision-making, with the ability to translate data into clear priorities and improved member experiences. They will have proven experience leading teams and managing people in a fast-paced, changing environment and working cross-functionally to achieve organisational goals. Confidence in using and championing CRM systems as a core organisational asset is essential, alongside a solid understanding of data protection and GDPR.

The ideal candidate will be an effective communicator and influencer, able to present recommendations to senior leadership and build strong stakeholder relationships. They will be skilled in driving digital adoption, supporting teams through change and embedding continuous improvement approaches. A calm, structured and solutions-focused mindset is key, as is a commitment to a member-centred approach and high-quality service delivery, including oversight of complaints processes.

Please see the job description brochure with more information regarding the required experience and skillset needed for this role.

What we can offer you

• A competitive starting salary
• Generous annual leave entitlement
• Excellent staff training and development opportunities
• Supportive and flexible working environment including, hybrid working arrangements
• Generous Pension scheme
• Life insurance cover
• Season Ticket Loan scheme
• Eye care voucher scheme
• Family friendly employer including enhanced maternity and paternity leave
• Cycle to Work scheme
• Access to an Employee Assistance Programme and more!

Should you wish to discuss the role in strict confidence, or for more details about the role, please contact Lorna Lewis by email.

For more information and to apply, please visit our careers page via the apply button.

Closing date: 9.00am on Tuesday, 26 May 2026.

Interview date: w/c Monday, 8 June 2026 (in person in our London Bridge Office).

There will be a task that will be needed to be completed as part of the interview process.

Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.

The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.

Settled is a dynamic charity that supports the rights of EU and Ukrainians citizens who have made the UK their home, through providing expert, multi-lingual services. We seek a full-time experienced and capable manager who will work jointly with another service manager to deliver Settled's advice services to EU citizens UK-wide, with special attention to localities in England and Wales. You will hold IAA accreditation and be able to manage staff and volunteers to provide immigration advice. You will understand how strong relationships, especially with the Welsh Government and other funders, ensure the sustainability of a charity and help it meet the needs of its beneficiaries.  Role is hybrid with minimum of 4 days per month in Settled's Cardiff Bay office and some travel to cities in other parts of the UK. If you would like to join our supportive and impactful team, please include a cover letter which explains how you fulfil the person specification, along with your CV.

Part time EMPLOYMENT AND JOB SKILLS COACH/TUTOR

£15 per hour (£27,300 per annum)

Immediate start

Fixed contract - until 31 March 27  (with possibility to extend)

Employment Coach (Part-Time)

Organisation: Adanna Women’s Support Group
Location: East London (office-based)
Hours: 19.5 hours per week (Monday, Thursday, Friday – flexible, ideally 9:30am–4:30pm)
Contract: Fixed-term (with potential extension, subject to funding)

About Us

Adanna Women’s Support Group is dedicated to supporting women into employment and helping them thrive in the workplace. We deliver training in business skills, administration, IT, childcare, and employability, empowering women to build confidence, gain skills, and access meaningful opportunities.

About the Role

We are looking for an experienced, passionate and proactive Employment Coach to support women who are economically inactive and facing barriers to employment.

You will work with a small caseload of participants, providing tailored, one-to-one support to help them build skills, increase confidence, and move into sustainable employment, training, or volunteering.

A key part of the role will also involve engaging with employers—identifying opportunities, building relationships, and supporting inclusive recruitment practices to ensure roles are accessible to our clients.

Key Responsibilities

• Deliver personalised one-to-one coaching and action planning for unemployed women
• Support women to develop skills, confidence, and job readiness
• Assist with CV writing, applications, and interview preparation
• Design and deliver entry-level training (e.g. digital skills, confidence building, ESOL conversation sessions)
• Build and maintain relationships with local employers
• Source job, placement, and volunteering opportunities
• Support employers to make roles more inclusive and accessible
• Manage a varied workload and maintain accurate records

Minimum Criteria

• Understanding of the challenges faced by BAME women who are economically inactive or experiencing multiple barriers to employment
• 2 years Experience of providing one-to-one employment support, including action planning and goal setting
• Minimum 2 years’ experience in teaching, training, or assessing
• Ability to manage multiple tasks and build positive relationships with a range of stakeholders
• Experience delivering entry-level training (e.g. digital skills, confidence building, ESOL support)

What We’re Looking For

• A motivated and empathetic individual with a passion for supporting women
• Strong communication and relationship-building skills
• Ability to work independently and as part of a small team
• A practical, solution-focused approach

Additional Information

• This is an office-based role in East London
• An enhanced DBS check is required
• We are committed to safeguarding and promoting the welfare of our clients
• We are an equal opportunities employer and welcome applications from all sections of the community
• This role is open to women only under the Equality Act 2010

How to Apply

If this sounds like the right opportunity for you, we’d love to hear from you. Please send your CV  and a single A4 cover letter outlining how you meet the criteria to apply.

Closing date: Ongoing until a suitable candidate is found
Interviews: Held on a rolling basis

About the Role

We are looking for someone who is passionate about supporting young people who will be a key member of RF’s programme team. It’s an opportunity to develop skills, gain new experience and support RF across programme coordination, outreach and engagement and impact. You will play a key role in helping to plan, deliver, promote and evaluate the programme, making sure everything runs smoothly and ensuring RF young people have a great experience.

Key Contributions

Programme Coordination:

• Supporting the day-to-day coordination of RF’s programme and maintaining programme systems and processes including databases and spreadsheets
• Attending drop-in sessions and holiday activities to support the young people. Term time drop ins take place Wednesdays 5-7pm. Holiday drop-in sessions take place at different times. (Evening work will be time taken back in lieu)
• Acting as lead coordinator for RF’s mentoring programme

Outreach and Engagement:

• Supporting the Programme & Outreach Manager around communication with schools, hospitals and other stakeholders to build partnerships that promote growth of young people, including supporting to deliver assemblies, hold meetings and other external visits as required
• Acting as a confident and reliable point of contact for young people at RF, building positive, trusted relationships to encourage active participation on the programme
• Supporting with tracking and reporting the progress of each young person throughout their 3-year journey

Marketing & Communications:

• Developing and coordinating programme communications including social media content and marketing materials
• Collecting and writing stories and testimonials from the young people and their families to share impact
• Updating the website and digital content

General:

• Ad hoc projects as necessary
• Building effective, productive and collaborative working relationships with everyone at RF and external partners
• Adhering to RF’s policies and procedures at all times
• Attending and engage in team and external meetings

About You

You will be a self-starter with a passion to work with young people; proactive, organised and have excellent communication skills; and creative, knowing how to create engaging marketing and social media content.

You may already have experience in the charity sector, in youth work, or another related field, but most importantly you will have experience in project planning and coordination and really enjoyed it or are keen to build skills in this area and feel you would be good at it.

Your Skills & Experience

You will have:

• Excellent communication skills (verbal and written)
• The ability to work unsupervised and able to prioritise own work
• Strong organisational skills
• The ability to multitask
• Good attention to detail
• Experience using Microsoft 365 packages (Word and Excel)
• Creative skills with experience using Canva
• The ability to thrive in a small but busy charity
• A willingness to learn
• An enhanced DBS check or willingness to apply for one

We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. Even if you don't feel that you meet every single requirement, we still encourage you to apply.

What we can offer

Salary: £26,000 - £29,000 depending on experience

Standard benefits:

25 days holiday, plus public holidays

Pension

Additional benefits:

Birthday leave

Extra leave at Christmas

Team socials

Cycle to work scheme

Professional training and development opportunities

Employee Assistance Programme

Time off in lieu for irregular hours worked

How to apply

Please upload a tailored CV which includes two referees and a supporting statement.

For your supporting statement, please provide evidence to demonstrate that you have the knowledge, experience, skills and attributes for this position. You should tell us why you want to work for RF and what you think you would bring to the team. This should last no more than 2 pages.

Deadline for applications - Monday 18 May 2026, 10am

Shortlisted candidates notified - wc 18 May 2026

1st round interviews (online) - wc 25 May 2026

2nd round interviews (in person) - 3 or 4 June 2026

Start date - July 2026 (exact date to be agreed with successful candidate)

We are committed to safeguarding at RF.  Successful candidates will need to undergo child protection screening appropriate to the role, including references and Disclosure and Barring Service checks.

We are committed to promoting equality, diversity and inclusion and we welcome applications from anyone regardless of age, disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background or any other difference.

As Fundraising Lead- North & North Wales, you will lead Philanthropy and Corporate fundraising across your region, developing relationships with high‑net‑worth individuals, senior business leaders and corporate partners.

You will manage Centre Fundraising Managers, and support them on planning and prioritisation, work with Fundraising Boards as appropriate, and share best practice across Maggie’s. You will also help develop new fundraising opportunities.

This role requires a confident and collaborative leader who can coach teams, manage multiple stakeholders, work independently across a large region, representing Maggie’s with clarity and credibility.

There are four fundraising leads covering Scotland, North and North Wales, Midlands and South Wales and South. This role will work closely with the following centres: Newcastle, Middlesbrough, Yorkshire, Manchester, Oldham, The Wirral, North Wales, (Liverpool – not yet open).

Please note that first stage interviews will be held on Tuesday 9th June through Microsoft Teams. Second stage interviews will be held in person. Date and location TBC.

The South East Gambling Harms Partnership is a consortium of regional Citizens Advice offices that include: Wokingham, Reading, West Berkshire and East Berkshire offices in Berkshire and Hart, Rushmore, Basingstoke and Tadley in North Hampshire. This is a high-profile initiative funded by the Office for Health Improvement and Disparities (OHID) to tackle gambling harms through the collaboration of the South East Gambling Harms Partnership. 

The Role

Are you a data specialist who wants your work to tell a story?

Data is the heartbeat of this project. You won’t just be managing spreadsheets; you will be the person who proves our impact to Government Departments. You will track our screening targets and monitor the link between gambling and debt. You will provide the evidence needed to protect vulnerable groups and work as a member of a team to raise awareness of gambling harms across Berkshire and North Hampshire. 

Key Responsibilities

• Strategic Reporting: Create impactful reports for the project Steering Committee, Lived experience Advisory panel and Trustee Board, as well as local public health teams.

• System Design: Develop and maintain user-friendly data tools to help frontline advisors record impact as "business as usual."

• Impact Analysis: Identify regional trends  to help our team adapt and target their outreach initiatives. As well as working with public health nationally and locally to provide quality data to inform 

• Compliance: Lead on GDPR and data ethics for sensitive client information.

About You

You are someone who finds the "human story" behind the numbers. You have:

• Advanced Excel skills (Pivot tables, complex formulas, and data cleansing).

• The ability to visualise data for non-technical audiences.

• A commitment to data integrity and the ethical handling of sensitive information.

• Experience in a data-led role within the charity, health, or public sector (desirable).

Family Support Worker 

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits

To cover Southampton, including Dorset, Hampshire and parts of Wiltshire and Isle of Wight

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker, on a full time basis (35 hours per week), to deliver a high-quality family support service as part of our Southampton Care Team.

Reporting to the Family Support Manager of the Southampton Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Southampton Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Family Support Worker

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits

South West Care Team - Gloucestershire and Swindon area 

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker on a full-time basis (35 hours), to deliver a high-quality family support service as part of our South West Care Team.

Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

This post will cover the South West of England, with this position focusing on the Gloucestershire and Swindon area.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our website.

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and complete an application form.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Job Title:                       Outbound Calling Representative 

Salary:                           £24,906 per annum

Location:                       Crowborough Office 

Hours of work:              Full-time (35 hours per week): Monday 11am – 7pm, Tuesday & Thursday 12pm – 8pm, Wednesday & Friday 10am – 6pm, Saturdays (2 per month) 11 am – 5:30 pm

                                        Time off in lieu will be given for each Saturday worked.

Reporting to:                 Support Services Team Leader 

Do you enjoy talking to people?

Do you have good conversational skills and the ability to put people at ease?

Premier, Europe’s largest Christian Media organisation, is seeking 2 new outbound callers to join our small friendly telephone fundraising team. 

You’ll be speaking directly with Premier’s supporters, so it’s important you're able to build relationships with them and communicate a genuine passion for our mission and be confident in asking for their financial support for our work.

Role Overview

Outbound and Inbound Supporter Engagement: Engage with Premier supporters and potential subscribers through proactive and responsive phone conversations, fostering positive relationships and advancing their giving journey.
Data and Compliance Management: Ensure the integrity, security, and accuracy of supporter and financial information in line with data protection standards.
 Professionalism, Performance, and Teamwork: Demonstrate professionalism, uphold Premier’s values, and contribute to personal and team success.
 

We are looking for someone to start as soon as possible.

The post-holder will work in a Christian environment. Therefore, it will be necessary for the post-holder to have respect for the Christian faith, and its values and be in sympathy with our organisational aims.

Ready to make a lasting Impact? Apply now!

Information for candidates

Why Join Premier?

Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually!

Competitive salary and benefits package:

•      Flexible working arrangements based on the requirements of the role

•      25 days’ annual leave plus UK bank holidays

•      Additional leave on your birthday

•      Contributory pension scheme

•      Life Assurance scheme

•      Employee Assistance with online GP scheme

•      Eye care scheme

•      Enhanced Family leave and Pay

In addition we offer:

•      Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.

•      Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.

•      Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.

Application Process

•      All applications need to be completed online using our recruitment system (linked from our adverts). 

•      You will be asked to answer a number of questions before submitting your application – please ensure you provide information on how your skills and experience meet the requirements for this role.

Are you a passionate leader who wants to make a real difference in the lives of children and young people?​

We are looking for a Youth Service Lead to oversee and shape the delivery of our programmes across Bedfordshire. This is a key leadership role where you will ensure our services are safe, engaging, and impactful for the young people and families we support.​

At F4YP, we support over 500 children and young people across 50+ schools, providing safe spaces, enrichment opportunities, and vital pastoral support. As Services Lead, you’ll play a central role in making this happen every day.​

What you’ll be doing:

• Leading and managing high-quality delivery across face-to-face services

• Supporting and developing a team of delivery staff and volunteers

• Ensuring excellent safeguarding, pastoral care, and behaviour support

• Overseeing planning, staffing, and day-to-day operations across multiple sites

• Monitoring impact, quality, and outcomes to continuously improve delivery

• Working closely with schools and partners to support young people effectively​

What we’re looking for:

• Experience leading programmes or services for children and young people

• Strong knowledge of safeguarding and pastoral support (SEMH/SEND desirable)

• Proven experience managing and supporting staff

• A hands-on, organised leader who can balance people, operations, and quality

• Someone who is passionate about helping young people feel safe, supported, and confident​​

Bedford/Bedfordshire | Full-time (37.5 hrs) | 3-year fixed term​​​​​​​​ | Working pattern: 9-day fortnight (one day off every two weeks), with full 5-day weeks required during holiday delivery periods

As Service Manager, you will lead Visiting Housing Support services in South West Edinburgh. 

You’ll lead a team of eight staff and support people who are homeless, at risk of homelessness or in unsuitable accommodation. The support will focus on empowering people to sustain their tenancies and live well in stable housing. 

You’ll be managed by the Head of Services and work within a peer group of 7 other managers across the organisation. This service is delivered in partnership with Right There and you’ll work with colleagues across the partnership, sharing a responsibility to develop and embed our partnership approach. 

Overview 

This service is commissioned by City of Edinburgh Council and is in year 2 of a 10 year contract. Your team will support 300-400 people each year through phone support, direct meetings in people’s homes, running drop in sessions and visiting shared houses and other temporary accommodation. Your team will help people understand how to bid for housing; help them access benefits; signpost services to help them with additional concerns including mental health support; and, when the time comes, your team will support them to set up their tenancy in a sustainable way. 

Responsibilities 

Your responsibilities are in four parts: 

• Leading a team 
• Delivering the service 
• Partnership working 
• Upholding the values and culture

Leading a team 

You will lead and line manage a team of eight practitioners and administrative support creating a high-performing, values-led culture where staff feel motivated, supported, and clear in their roles.

• You will take a lead role in the recruitment, onboarding and induction of new staff, ensuring they are equipped and confident from the outset.
• You will provide constructive feedback in real time as well as supporting staff through performance conversations, annual appraisals, and coaching. And, you’ll build a resilient team that can manage complexity, deliver high-quality support, and respond appropriately to safeguarding and risk. 
• You will recommend and organise training for your team and for individuals. 
• You will be a conduit for organisational wide information, ensuing staff feel supported and understand the bigger picture
• Hold registration / You will maintain required professional registration in line with SSSC requirements.
• You will participate in the on-call rota, responding to incidents and providing out-of-hours guidance and decision-making 

Delivering the service 

You are responsible for all aspects of service delivery, from referral to sign off and everything in between. 

• You will generate referrals and oversee the referrals we receive, ensuring they are appropriate for our service and allocated on the basis of need and capacity. Through regular case reviews and audits, you will ensure practice is trauma informed and focused on outcomes. 
• You will lead on compliance and reporting, using internal and external systems to track performance and report on contractual requirements. You will use our case management system In-Form to ensure accurate, up-to-date recording that clearly evidences support, progress, and outcomes.
• You will manage a budget for expenses, training and project costs.
• You will ensure compliance with Care Inspectorate and SSSC standards, maintaining strong casework quality, accurate recording, and effective reporting across the service. 
• You will be the lead on safeguarding and managing risk, supporting staff to manage complex situations safely, with appropriate escalation and shared responsibility. 
• You will use data and learning to strengthen performance, drive improvements, and embed a consistent, high-quality approach across the service. 
• You will identify funding opportunities and support the development of funding applications 

Partnership working 

Partnership working is key to the success of this role and this service. You’ll play a key role in developing partnerships and continuously improving the service—working closely service providers in the local area, the local authority and other stakeholder to strengthen collaboration, identify opportunities to provide support, and drive better outcomes for the people facing homelessness. 

The key partnership however, is the relationship with Right There.

Four Square work with Right There to deliver visiting housing support in the West of the city. Right There are the lead partner and provide the service in the North West, while Four Square operate in the South West. We share some resources and benefit from the support and guidance of a Locality manager based in Right There. This is year two of a ten-year partnership and you will work with colleagues in Four Square and Right There to enhance the partnership and reap the benefits of cross organisation working. 

Three of your team are employed by Right There and you’ll work to ensure seamless management of these staff. You’ll also lead and participate in joint training as well as reporting performance into the partnership. 
 

Upholding our values and culture 

Our values are the essence of what we do. As well as delivering a service, as a leader, you are expected to use our values to elevate the service you manage. This means that you demonstrate ambition, empowerment, integrity and respect in all that you do. And, that you use these values to ensure the service is innovating, responsive and truly has an impact on people experiencing homelessness.

Alongside our values, Four Square promotes a culture based on trust, leadership and curiosity. It’s important that, as a leader, you role model these behaviours, including: 

• Trust – starting from the belief that everyone has good intentions 
• Leadership – supporting everyone to lead by what they say and do 
• Curiosity – encouraging everyone to be interested in what we do and why 

Shared accountabilities 

Alongside other managers, you will: 

• Ensure compliance with legislation and standards
• Contribute to organisational performance and reporting
• Support organisational learning and improvement
• Be visible, accessible, and engaged across services 

Person Specification  

Skills, Values and Attributes 

• Ambitious for people experiencing homelessness; empowers better futures
• Values-led leader who motivates, challenges and supports staff
• Confident managing complexity, risk and safeguarding
• Committed to high standards, quality and continuous improvement
• Acts with integrity and respect
• Builds strong relationships with people, staff and partners
• Clear communicator who gives direction and holds accountability
• Organised and able to prioritise competing demands
• Confident decision-maker in complex, high-risk and multi-agency contexts
• Strong coordination skills across systems, deadlines and priorities
• Understanding of homelessness

Qualifications and Experience 

• SVQ Level 4 (or working towards), or SVQ Level 3 meeting SSSC requirements
• Membership of the Protection of Vulnerable Groups (PVG) scheme.
• Relevant qualification in Housing, Social Care or related field (desirable)
• Experience managing or supervising staff, including performance conversations
• Experience supporting people with homelessness or complex needs
• Strong knowledge of risk, safeguarding and trauma-informed practice
• Confident using case management/reporting systems (e.g. In-Form, ECCO)
• Experience of multi-agency and partnership working
• Experience overseeing complex casework
• Experience in service development and inspection readiness

On-Call Requirements 

• Will participate in an on-call rota covering one week in four and annual leave cover when required, including evenings, weekends and occasional overnight cover
• Able to respond to incidents, provide guidance and make decisions in a timely manner while on-call
• Flexible and responsive to the needs of the service

The person will: 

• Attend and participate in Monthly reflective practice groups.
• Attend, prepare for Quality Assurance Meeting
• Attend Quarterly Care Inspectorate service self-Assessment Meetings 
• Facilitate Monthly meetings with staff teams, recording meeting minutes and uploading documentation. 

Download the job pack to find out more about the role.

Key Dates:

• Closing date: 15.05.2026 
• Shortlisting complete: 20.05.2026 
• Interview invites issued:21.05.2026 
• Interview dates: Tuesday 26.05.26 and Wednesday 27.05.26