Officer jobs in brentford, greater london

Treasures Foundation provides housing and support for women recovering from addiction, trauma, and involvement with the criminal justice system. We help women rebuild their lives through safe housing, access to essential services, and programmes focused on rehabilitation and long-term recovery. Our mission is to empower women to thrive in their communities and build a brighter future.

We are now seeking an experienced Waking Night Keyworker to oversee all aspects of our first stage housing during the night, based at our Newham, East London homes from 10pm to 8am. The main role is to support the residents in daily living activities of an evening and morning and be available for support throughout the night. Staff will also be expected to maintain professional development through online training and maintain the monitoring system ensuring it is up to date.

Key Responsibilities

The Waking Night Keyworker will report directly to the Specialist Support Manager and will play a critical role in maintaining the effective running of Treasures Foundation’s supported housing. The core responsibilities include:

Beneficiary support

· Support beneficiaries in the evening, communicating with them about their day or any difficulties that have arisen for them

·Take a holistic approach to support beneficiary needs, seeking and highlighting opportunities for change at the individual’s and project level

· Remain awake for the entirety of the shift, aside from a two hour break, ensuring you are available for beneficiaries to approach if needed

· Interact with the beneficiaries in the morning

· Verbal and written handover to staff in the morning

Reporting and Compliance

· Use on call if needed in an emergency

·  Ensure our monitoring system Lamplight is up to date

· Complete online training

· Gather data for monitoring and evaluation

Person Specification

The ideal candidate will have a passion for working in the charity sector. They will be proactive, solution-oriented, and able to manage competing priorities in a sometimes challenging environment.

Essential Skills and Experience:

·  Flexible attitude with the ability to understand and implement policies and procedures, keeping the beneficiary at the heart of the work

· Demonstrable experience of lone working in a similar environment

· Excellent organisational and time-management skills

· Strong communication skills, with the ability to present information clearly to other staff members

· IT literate

Desirable Skills and Experience:

· Evidence of trauma informed qualifications or experience

What We Offer

· The opportunity to make a meaningful impact in the lives of women recovering from addiction and trauma.

· A supportive and passionate team dedicated to creating lasting change.

· Opportunities for professional development through training and teaching.

· Therapy for staff

· Regular Supervision

Head of Finance

Permanent role offering a salary of up to £71,000 pa, depending on experience

Location: Hybrid working with minimum 2 days per week in the London office (near Moorgate)

Drinkaware is the UK’s leading alcohol charity with a vision of working together to reduce alcohol harm. We use our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause.

We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry as well as independent research, consumer insight and evaluation.

What are we looking for?

We are seeking a dynamic and experienced Head of Finance to join our team. The role will sit within our Central Services Team and will report to the Director of Resources and Business Systems.

In this role, you'll be responsible for producing and delivering monthly management accounts, overseeing financial operations, and ensuring robust internal controls are in place. You'll also manage the year end audit, budgeting and forecasting and support procurement processes, while leading a dedicated finance team.

If you have a strong background in financial management and a passion for driving organisational success, we'd love to hear from you!

How to apply?

For further information on the role, please refer to the attached job description and read about Drinkaware on our website.

Please submit an up-to-date CV and a covering letter (maximum two pages) outlining how you meet the role’s requirements and what you can bring to Drinkaware.

Closing date: Saturday 31 May at 5pm

Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community.

Please note that if you have not received a response to your application within two weeks after the closing date, this means you have been unsuccessful on this occasion.

Position: Senior Designer (Digital and Content)
Hours: Full time (35 hours a week)
Contract: Fixed- term maternity cover until 31 July 2026
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2*, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’ve got a great opportunity for a Senior Designer to join our talented and creative Digital and Content Team.

Working closely with the Creative Content Lead and Brand team, your role will be key to elevating our visual presence and impact across digital and print.

You’ll be a team-player and a seasoned pro at responding to briefs of all shapes and sizes, from producing visual and creative content for our social media channels and digital platforms, to designing print assets for events.

Your role will be to champion user-centred design and high creative standards, working with teams and the MS community to produce and create content that is impactful and accessible.

You will be adept at managing your own workloads and production timelines, as well as possessing strong organisational skills.

Closing date for applications: 9:00 am on Friday 16 May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

JOB TITLE: Public Affairs Manager

REPORTS TO: Head of Social Impact

RESPONSIBLE FOR: n/a

TYPE OF CONTRACT: Permanent

HOURS OF WORK: Such hours as are necessary to fulfil the duties. This will involve a minimum of 35 hours per week and include work in evenings and weekends as required.

LOCATION: Hybrid of London office and home based.  ParalympicsGB Office: 101 New Cavendish Street, W1W 6XH. Travel may also be required in the UK and abroad as necessary.

JOB PURPOSE: The Public Affairs Manager will manage the implementation of ParalympicsGB’s policy & public affairs strategy, including managing a targeted contact programme with politicians, civil servants and stakeholder organisations. The role will also play a key role in supporting the organisation’s approach to influencing public policy in sport, disability and education and deliver Games’ time guest programmes.

KEY RESPONSIBILITIES:

Public Affairs and Stakeholder Engagement

• Manage the implementation of the public affairs strategy, with support from the Head of Social Impact and Director of Communications & Social Impact, reporting back to the Senior Leadership Group on the outcomes achieved.
• Work with the CEO, Director of Communications & Social Impact and Head of Social Impact to implement a stakeholder engagement plan building and maintaining relationships with key stakeholder such as politicians, Government departments, ParalympicsGB’s members, sport and disability organisations, and the education sector.
• Coordinate ParalympicsGB colleagues to execute a contact programme with relevant stakeholders including Government Ministers, MPs and Peers, Civil Servants and Stakeholder organisations from ParalympicsGB’s membership and the wider sport, education and disability sectors.
• Monitor and analyse upcoming relevant policy and legislative developments and activities and identify opportunities for influence including drafting responses to parliamentary, government and other consultations.
• Represent ParalympicsGB externally to raise awareness and strengthen our reputation with key policy makers, decision-makers, and relevant public affairs networks. Reporting back to colleagues on the content of meetings and arranging follow-ups as appropriate.
• Prepare high-quality briefing materials for political audiences and senior internal stakeholders to support influencing priorities.
• Organise and support delivery of a series of Westminster based events and activations to support our Public Affairs strategy, including events to raise awareness of ParalympicsGB’s relevant social impact programmes e.g. Equal Play and Community Sport initiatives.
• Contribute to stakeholder engagement around the promotion of Stoke Mandeville as the birthplace of the Paralympic Movement.
• Administer the Paralympic Games guest programme for Government Ministers, Royal Patron and key stakeholders linked to social impact and international relations.

Policy

• Lead the coordination of ParalympicsGB responses to relevant Government consultations and other stakeholder responses.
• Lead the research, manage consultation with key stakeholders, and draft policy papers with regards development of ParalympicsGB’s policy papers in line with the social impact strategy, particularly around education (Equal Play), community sport, and disability.

Social Impact

• Work with the Social Impact team on communicating public affairs opportunities to our athletes (as part of the ParalympicsGB Athlete Community) and connecting social impact programmes to political opportunities.

Correspondence, Planning and Databases

• Draft correspondence with key contacts on behalf of the organisation.
• Develop and manage parliamentary and stakeholder contact management database.
• Provide administrative support to the Communications team as required.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.

PERSON SPECIFICATION

QUALIFICATIONS

• A degree or similar-level qualification, or equivalent working experience

KNOWLEDGE AND SKILLS

Essential

· Experience influencing policy at a domestic or international level with Government, Parliament, and decision-makers.

· Experience of building effective relationships with senior stakeholders and representing the organisation in meetings and networking events.

· Experience managing stakeholder and political engagement programmes,

· Strong communication skills with the ability to write key messages and documents to a high level and tight timescale.

· Experience of research and policy development including developing policy recommendations.

· Experience of organising events.

· Experience of researching and undertaking consultation to develop policy papers.

Desirable

· An understanding of the national and international sport landscape.

· An understanding of the education sector.

· A knowledge of, and passion for, sport.

· An understanding of ParalympicsGB, its function and role and the environment in which it operates.

· Charity communications.

· General knowledge of disability sport and the disability sector.

BEHAVIOURAL COMPETENCIES AND QUALITIES

Communication: Excellent communication skills with the ability to express message and impart information clearly, concisely, and convincingly to a wide variety of audiences and through a variety of mechanisms, including both verbal and written communication.

Creativity: The ability to understand a problem or issue, and the factors that influence it, and consider constructive inventive ways in which a solution can be found, and a positive work outcome achieved. The desire constantly to consider ways in which existing practices could be done better and more efficiently.

Organisational Skills: The ability to plan, organise and execute work programmes, working to tight deadlines and often in a reactive environment.

VALUES

ParalympicsGB is an organisation with a unique role and key responsibilities within the UK high performance system. Delivery of our ambitions very much relies on both working with, and through others, and by focussing on our two strategic priorities: taking the best prepared team to each summer and winter Games; and inspiring social change.

As an organisation we are committed to three values: excellence, respect, and integrity. Every ParalympicsGB employee is expected to adhere to: 

Excellence

Everything we do at ParalympicsGB reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive, and progressive approach to our interactions with others. Like the athletes that we support, we will always challenge ourselves and others to do better. 

Respect

Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion, and the value of our differences.

Integrity 

We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do. 

Department: Programmes

Reports to: Head of Programmes

Location: Home-based, with travel across England, Scotland, and Wales

Contract: Full-time, Permanent

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role requires travel with overnight stays across England, Scotland, and Wales.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) supports individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. This is an exciting opportunity to support the effective management of the Trust’s third party funded organisation grant programmes across England, Scotland and Wales

Key Responsibilities

· To act as the managerial point of contact between the Trust’s Grantees & the Trust ensuring programme materials up to date.

· To create documentation linked to grant programmes, such as Applications, Review Templates, Scoring Matrix and Grant Agreements.

· Build & manage positive “listening & learning” relationships with organisational grant applicants.

· Help ensure BGET learns from best practice delivery, and identify, recognize & respond to issues or opportunities as they arise.

· Undertaking both face to face and virtual monitoring visits as part of the project initiation, ongoing KPI and impact evaluation process, creating comprehensive follow-up reports and end of year reports.

· Ensure visibility & assurance of current policies and practice are in place with funded entities, identifying any risk to the Trust e.g. Safeguarding & Data Protection.

· Collect communication materials and help the Trust to amplify the voices of the organisations we support.

· In-put to the day-to-day contractual relationship with our Grant Management System provider, keeping data current and identifying improvements.

Reporting & Contract Management:

· Help ensure that organisations are supported to meet their obligations under their grant agreement, including KPIs and other reporting tools.  Including identifying risks to delivery and supporting the grantee to help resolve any challenges with delivery that impact on the grant obligations. 

· Collate comprehensive and clear feedback, data and information to monitor performance and impact on an ongoing and regular basis.

· Input into coordination, collection and analysis of Ofgem end of year reporting information.

· Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the CEO and Board.

· Prepare clear and informative monthly programme updates and support the preparation of quarterly programme reports to the Board to clearly evidence operational delivery across the grant portfolio. 

· Ensure that the outcomes and KPI information are used to create impact reports during the contract period.

· Conduct monitoring visits to funded projects, (in person and online) ensuring accurate briefing notes and write up of meetings are compiled and logged appropriately.

· Establish clear reporting systems with each grant organisation and ensure accurate notes of quarterly meetings with portfolio of projects.

· Work with Finance to ensure grant funds are expended in line with grant agreements and any regulatory requirements.

· Ensure accurate data is in place for year-end reporting.

Knowledge Sharing

· Identify and develop opportunities for the organisational grant applicants to work collaboratively and share learning.

· Create and deliver events for our projects either online or annually at our Annual Advisors Gathering.

· Ensure case studies and other content is collated from the projects to share through our channels.

Person Specification:

Skills and Knowledge:
Essential:

· Strong project management skills, with relevant project management software training.

· Good written communication skills, with the ability to build effective working relationships.

· Strong at operational and project management with the ability to meet deadlines.

· Accuracy and attention to detail with a methodical approach.

· Flexible approach to changing circumstances, prepared to re-order priorities as required. 

· Practical “can do” approach with ability to manage multiple work streams.

· Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems.

· Significant experience monitoring grant programmes including KPI reporting, assessment and write-up.

· Excellent written communication skills, with an ability to communicate with confidence to a wide range of individuals and audiences.

· Excellent analytical & numerical skills with the ability to interpret data and share insights.

Desirable:

· Stakeholder management experience

Experience:

· A proven track record of managing effective operational delivery of impact focused grant making projects or programmes. Including grant programme design.

· Experience of developing and managing positive, equitable partnerships.

· Responsibility for managing our Grant Management System including establishing reporting systems and dashboards for the Senior Leadership Team and Board.

This role is an opportunity to make a real difference in communities across the UK, working directly with organisations that deliver tangible support to those who need it most. If you are passionate about tackling fuel poverty and have the skills to drive a high-impact programmes initiative, we encourage you to apply.

Please note that we are not able to offer sponsorship and the successful candidate must hold the right to work in the United Kingdom. 

A basic DBS check is a requirement of this role. 

* We are not accepting requests to work with third party recruiters for this or any other vacancy. *

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

The Marketing Manager will lead the delivery of high-impact, multi-channel campaigns that enhance engagement, drive fundraising initiatives, and strengthen support for our mission: to provide life-long, life-changing support, employment and training opportunities to Service leavers, veterans, reservists and their families. 
As we mark our 140th anniversary, this is a pivotal time for the Marketing Manager to lead a team of four marketing specialists to drive impactful campaigns and amplify the Charity’s presence across multiple platforms. You will work closely with programme managers across the business to identify marketing needs and opportunities, while working with the wider MarComms department to develop and deliver marketing campaigns, advise on the most effective delivery channels, and propose ways of enhancing the Forces Employment Charity presence.​

​Interested? Want to know more about the Charity? Please see the Charity website ​

Eager to know more the role? Have a look at the Job Description attached.​

​What’s in it for you? Check out the Benefits sheet attached.​

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday 14 May 2025​

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.​

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.​

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

​​

The Volunteer Engagement Manager will manage a range of volunteers and support groups, and support staff across the charity to ensure volunteers are recruited, trained and managed effectively

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Please download the job description to see full role responsibilities.

Location: We operate a hybrid model (home and office, London SE1). 

Closing date: 15 May 2025

Local Government Scale SO1 SCP23 – 25 £35,377.47 to £36,662.63 pa inc

London Weighting

Temporary cover (6-8 weeks may be up to 12 weeks) must be able to start 2nd June 2025 (plus 6% contributory pension. 35 hours per week).

Due to the immediate need for this post we will be interviewing suitable applicants as they are received.

The Care Navigator will support those with long term conditions to access timely care and community support services. Working closely with Camden GP practices and Integrated Care Teams is required as is accurate record keeping using IT systems. Through timely intervention and care co-ordination, unnecessary hospital admissions, GP appointments and residential placements will be reduced.

The successful candidate will come from an information/advice, social care or health background, must be computer literate, and have excellent people and communication skills, and able to work in a multi-disciplinary team. Experience of person centred planning is required. It is important that a candidate promotes a culture that values, protects and uses information for the success of the organisation and benefit of its clients/patients.

For this role it is essential that you to have the ability to travel across Camden as the role involves visiting clients in their own homes. This is a full time role with no job share opportunity and works out of GP practices in Camden. AUC offers a contributory pension, and season ticket or bicycle loan facility.

Closing date: Rolling recruitment

Interview date: TBA

As part of the application process please submit a CV and Covering letter, demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for a Technical Support Analyst to join us on a full-time, permanent basis, working 36 hours per week.

Actual job title, Application Support Analyst.

The Benefits

• Salary of £45,000 - £52,000 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is an exciting opportunity for a technically skilled IT professional to join our innovative and iconic organisation.

You’ll have the chance to shape and enhance the digital tools that support the smooth running of some of the UK's most treasured green spaces. You’ll be involved in engaging and innovative projects that will support your skills development and gain you exposure to new tech.

Alongside meaningful work, you’ll enjoy a brilliant benefits package and a wealth of learning and development opportunities to help you thrive personally and professionally.

The Role

As our Technical Support Analyst, you will play a critical role in developing a portfolio of processes, apps and technical solutions that will enable our organisation to achieve our goals.

Seeking to connect business needs with technical solutions, you will work across the development lifecycle to develop applications and systems that are user-friendly and efficient.

Working closely with stakeholders, you will gather requirements, design and develop solutions using Power Apps, Power Automate, Power BI, and SharePoint, and oversee system integration and automation projects.

You’ll also manage SharePoint, oversee Power Platform security, licenses and best practice, performance tune and troubleshoot systems and provide first-, second- and third-line helpdesk support.

Additionally, you will:

• Configure SharePoint workflows, build apps, and create Power BI dashboards and reports
• Manage system health checks, permissions, governance, and data integration activities
• Support project management tasks
• Lead on the continuous improvement of our technical platforms

About You

To be considered as a Technical Support Analyst, you will need:

• Experience of supporting business applications in particular SharePoint, Power BI and Power Platform
• Experience of producing business process documentation
• Experience in delivering and executing test plans
• Experience in a programming environment
• The proven ability to lead projects from start to finish

Please note, on occasion, system upgrades and enhancements will happen outside of normal business hours, so a flexible approach to working will be important.

Other organisations may call this role IT Support Engineer, Service Desk Engineer, IT Support Analyst, IT Systems Analyst, Business Applications Support Specialist, Digital Solutions Analyst, or Systems Integration and Support Officer.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Technical Support Analyst, please apply via the button shown. Successful candidates will be appointed on merit.

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

· Can this be stopped?

· How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.

We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.                                                                           

As Assistant Donation Hub Manager, your primary purpose is to support the efficient and effective operation of our Donations Hub, ensuring that all incoming stock is sorted, processed, and distributed in line with the needs of our retail and ecommerce operations.

You will work closely with the Operations Manager to manage a complex and varied stock flow coming from multiple sources - including in-store donations, house clearances, home collections, corporate and community events, and direct drop-offs from the public. A key part of your role will be to ensure these donations are processed efficiently, assessed for maximum value, and appropriately segmented to drive income across our 14 shops and online platforms.

This is a highly practical and physical role that requires strong organisational skills and a deep understanding of operational logistics. You’ll be responsible for ensuring timely fulfilment of shop orders, maintaining high standards of stock quality by both sorting incoming donations from shops, allocating corporate donations and supporting the movement and dispatch of goods in a way that maximises efficiency and minimises waste.

You’ll lead day-to-day activities in the hub, supervising volunteers and working collaboratively with drivers to deliver an excellent internal service to shop teams. You will also act as a key support for community-facing donation activity - helping to deliver excellent service during home collections, managing local donor interactions at the warehouse, and assisting with the logistics of house clearances.

Flexibility will be vital, as the role will operate across a seven-day rota and may require you to deputise for the Operations Manager or drivers when needed. Experience in a charity retail setting, excellent customer service and relationship-building skills, and a general understanding of charity retail would be a distinct advantage. A full UK driving licence is also highly desirable.

This role offers the opportunity to play a key part in the growth and success of our retail network and the wider mission of Fight for Sight: to Save Sight. Change Lives.

Responsible to

Operations Manager

Direct reports

None

Working hours and contract

35 hours per week, working across a flexible seven-day rota

Salary

£25,207 per annum (London Living Wage)

Location

Attending to all the shops around London, from Hampton Hill in the West to Crouch End in the north. Our Donations Hub is currently located within West Norwood, with a second small warehouse attached to our West Norwood Shop.

How to Apply 

Please submit your CV and an up to two page supporting statement which evidences the specification with subject header - Assistant Donation Hub Manage

Role Responsibilities

· Support the day-to-day running of the donation hub, ensuring a smooth, accurate and timely flow of donations through the hub

· Oversee and participate in the physical sorting, quality checking, and categorising of stock in line with stock standards and retail priorities

· Prepare and fulfil stock requests from shops and ecommerce channels, ensuring timely and accurate dispatch

· Maintain clear, efficient systems for inventory tracking and stock distribution

· Deputise for the Operations Manager as required, supporting wider operational priorities

· Ensure all machinery and warehouse equipment is fit for purpose, reporting faults and maintaining safety standards

· Coordinate with drivers and retail staff to organise timely deliveries, collections, and transfers between locations

· Step in to cover driving duties as required (subject to driving licence)

· Load vans safely and efficiently, ensuring optimal routing for stock movement

· Maintain roadworthiness and cleanliness of retail vehicles, completing regular checks and liaising on repairs or servicing

· Support waste management processes to reduce landfill and maximise recycling or resale potential

· Supervise, train, and support volunteers in daily warehouse activities, including sorting and logistics

· Create a positive, inclusive environment where volunteers are valued, recognised, and supported

· Define clear volunteer tasks and responsibilities in line with operational needs

· Assist in volunteer recruitment and onboarding in partnership with the Volunteer Engagement Manager

· Deliver excellent internal service to retail shops and ecommerce, responding to stock needs and changes with flexibility

· Provide a professional and friendly experience for public donors during drop-offs, collections, or house clearances

· Support and represent Fight for Sight during home collections and local engagement initiatives

· Promote and encourage donations through strong community-facing presence and service

· Ensure the Donations Hub operates in line with all health and safety standards, including proper manual handling, use of equipment and fire safety

· Carry out regular H&S checks, reporting hazards and ensuring safe working practices

· Adhere to data protection, safeguarding, and secure stock handling procedures

· Ensure all practices within the hub are in line with Fight for Sight’s Safe, Legal & Secure requirements

· Contribute to data tracking on stock volumes, processing times, and donation sources to help drive improvement

· Contribute to achieving KPIs related to stock value, waste reduction, ecommerce contribution, and volunteer hours

· Work with the Operations Manager to identify opportunities to improve donation hub processes, stock handling efficiency, and volunteer engagement

· Provide feedback and insights to the Operations Manager to support continuous improvement

Other

· Keep up to date with developments in the sector and key new initiatives in our field. 

· To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.

Person specification

Desirable skills, knowledge & experience

· Previous experience in a warehouse, stockroom, logistics or charity retail environment

· Demonstrated experience in leading or supervising volunteers or small teams

· Excellent organisational and time management skills

· Ability to prioritise workload in a busy environment with changing demands

· Comfortable with physical work including lifting, sorting and operating equipment

· Strong IT skills (Microsoft Excel, Word, ability to learn existing systems)

· Managing multiple workstreams and deadlines.

Qualifications

· Full UK manual driving licence

· GCSE C or equivalent in Mathematics and English

Personal qualities  

· An understanding of and commitment to the sight loss community

· Strong verbal and written communication skills

· Flexible, motivated, and able to manage a varied workload with a practical, can-do attitude

· Personable, with excellent listening skills

· Calm under pressure and solution-oriented

· Commitment to excellent customer service and volunteer experience

· Excellent accuracy and attention to detail

· Highly organised with ability to plan effectively and allocate resources appropriately. 

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Apprenticeships scheme, study leave and financial support for training & development

· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

· An active Social Committee and staff events

Application & Interview process

See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants will be invited to interview TBC

The interview process is planned as follows: TBC

· 1st Interview: TBC

· 2nd Interview and an informal meeting with trustees and colleagues: TBC

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.

Equal opportunities, diversity & inclusion 

Don’t meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

We are looking for a Membership and Marketing Assistant to join our team. If you are passionate about books, accessibility, and know your way around a range of social media channels, we'd love to hear from you.

About Listening Books

Listening Books is a UK charity providing an audiobook lending service to children and adults who cannot access printed books due to illness, disability, learning or mental health conditions such as anxiety and depression.

About the role

Listening Books provides membership across the UK, with a subsidised membership fee of £25 per year for individuals, and free membership to those who cannot afford to pay a fee. The service is provided directly to individuals, but also through working with hospices, children’s hospitals, care homes and schools.

The Membership and Marketing Assistant will work within the Membership and PR team to help expand awareness of the charity’s work and increase membership in line with the PR and Marketing Strategy.

The Person we are looking for 

We are looking for someone with a passion for books and accessibility, who will enjoy the opportunities and challenges of working in a small organisation. 

This role is mainly focused around maintaining our social media accounts, using these tools to grow and engage our membership, so you’ll enjoy creating appropriate content and interacting with people online. Regular tasks include running an online book group and hosting author interviews, writing blogs, creating partnerships with other charities (for online activities, sharing of information etc) and helping the membership team with designing leaflets, posters and other content. 

As this is a part time role (21 hours per week), you’ll need to manage and divide your time consistently and effectively to meet your recruitment and marketing objectives. Excellent time management is essential.  You’ll have a good understanding of social media best practices and awareness of accessibility standards for content creation, as well as being equally comfortable speaking to members and partners on the phone, online or in person. 

The ideal candidate will have a friendly, can-do attitude, excellent communication skills and a willingness to learn and improve their skills, as well as a desire to help more people access books.  In return, we can offer you 20 days holiday (pro-rata and rising with service), as well as a generous pension scheme.  This is a part time role, and working hours can be flexible, within reason, to fit around parenting, caring responsibilities or other lifestyle choices.

Deputy Head of Youth Work

The Deputy Head of Youth Work (Targeted & Partnerships) is a crucial role sitting within the Youth Zone Delivery Team. Reporting to the Head of Youth Work, you will be responsible for closely supporting the co-ordination, planning and delivery of an exceptional seven day per week youth offer within a state-of-the-art multi-million-pound centre.

If you have a passion for putting young people first, then we want to hear from you!

Position: Deputy Head of Youth Work (Targeted & Partnerships)

Location: London W12 7TF

Salary: £38,000 - £42,000 per annum

Hours: Full-time, 37.5 hours

Contract: Permanent

Closing Date: Friday 23rd May 2025

About the Role

Through line management of your team and in collaboration with partners, you will ensure that the Youth Zone is accessed by all young people who need it the most. You will oversee community engagement outreach as part of the delivery ensuring the organisation continues to have a strong reputation and there remains a good awareness of the offer.

You will also be accountable for ensuring strong evidence of effective performance in line with vision, mission, values, and strategic objectives and that the team are afforded continuing professional development opportunities. You will need to be a big voice within a large team, owning and demonstrating a strong ethos, commitment, and dedication to improving the lives of children and young people and uniting them to fulfil their full potential. You will be confident in your abilities and able to deputise effectively for our Head of Youth Work as and when required. You will also be a Deputy Designated Safeguarding Officer.

Key responsibilities include:

• Line management of Female Engagement, Employability, Inclusion Coordinator and Outreach

• Monitoring, evaluation and reporting of all sessions including restricted-funding projects 

• Ensure the quality of the youth work offer across all direct report areas meet the standards of the organisation 

• Develop and maintain relationships and partnerships

• Manage one off projects, events and promotional activities 

• Identify suitable restricted-funding projects 

• Support, and in some cases manage, targeted projects as and when they come up, including budget management, and ensuring full monitoring and evaluation compliance

• Ensure that overall programme participation targets are consistently met

• Oversee budget lines of direct reports

• Work with the Head of Youth Work to prepare rotas 

• Working alongside the Head of Youth Work to ensure programmes are structured effectively and safely

• Lead sessions when required (usually this will be to cover annual leave or other staff absence)

• Produce the required reporting for Trustee and Board Sub-Committee meetings

Once you click to apply, you will be able to read the full Job Pack and scope of the role. 

About You

You will have strong safeguarding and sign posting experience and proven experience within the youth sector, including overcoming barriers to participation.

You will also have experience of:

• Successfully project managing programmes including reporting to funders on outcomes

• Working with young people

• Project management, including project design, coordination of logistics, coordination of project staff, monitoring and evaluation

• Working in partnerships with communities and organisations to improve positive outcomes of young people

• Line management

If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.

About the Organisation

Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people. 

Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey

As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.

The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. They value diversity and welcome applications from all backgrounds. 

You may have experience in areas such as Youth Work, Head of Youth Work, Deputy Head of Youth Work, Director of Youth Work, Youth Work Manager, Partnerships Manager, Youth Work Partnerships Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness and Complex Needs service in Kensington and Chelsea.

£27,352.00.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough. The majority of the customers come with a history of entrenched rough sleeping; often coupled with enduring mental health difficulties. The aim is to offer a home to those who would have difficulty finding accommodation because of their lifestyle choices involving extreme drug and alcohol misuse.

The role requires one to work on a shift pattern:7.45am to 3.45pm and 2.00pm to 10pm.The team comprises of Therapist, Move on coordinator, Housing Officer, 16 support workers, 2 Team Leaders, One Project Manager. It would be good to have you join this team.

What you'll do:
If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.
* Carry out weekly health and safety checks.
* Carry out security duties / welfare checks to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

What you'll bring:

Essential:

* NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

* Relevant specialism experience (mental health)

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job decription