Officer jobs in gateshead, greater london
At Dogs Trust, we’re looking for a proactive Team Administrator to provide vital support to our IT and Finance Directors and their teams. From managing diaries and inboxes to coordinating meetings and supporting a variety of projects, you’ll play a key role in keeping our busy directorates running smoothly while also working closely with the wider DCEO team.
What does this role do?
As a Team Administrator you will:
- Provide proactive diary and inbox management for the Finance and IT Directors, ensuring priorities are managed effectively and meetings run smoothly.
- Act as a central point of contact, coordinating information flow and supporting timely decision-making across both directorates.
- Prepare and support key meetings, including agenda planning, minute-taking, action tracking, and follow-up.
- Organise and coordinate departmental activities such as away days, workshops, and internal/external. handling all logistics and documentation.
- Deliver day-to-day administrative support, including document preparation, record keeping, budget tracking, purchasing administration, and compliance processes.
Could this be you?
With previous experience in administrative or team support role you will have strong organisational skills an attention to detail. Able to manage multiple competing priorities you will be someone who enjoys supporting a larger team.
What does this team do?
The Deputy CEO Directorate (DCEO) plays a key role in overseeing Dogs Trust's internal operations, ensuring the effective management of the Charity’s financial, legal, IT, efficiencies, facilities, and governance functions. The Directorate works closely with senior leadership to support the organisation's Rehoming Centres, prevention programmes, and international efforts. Its focus is on ensuring smooth internal processes and great customer service, that enable delivery of the mission and strategic goals of the UK's largest dog welfare charity.
Z2K is a small but fearless anti-poverty charity. We combine frontline advice with bold influencing to tackle the systems that drive poverty - and we’re recruiting our first Major Donor & Corporate Lead.
You’ll lead on building and delivering our strategy for major donors and corporates, cultivating long-term partnerships rooted in shared values. Working closely with our Chief Executive, senior leadership team and trustees on major donor and corporate fundraising, and with our Communications Lead on fundraising communications and campaigns, you’ll shape compelling approaches to inspire support. You’ll also line manage our Fundraising Officer (grant funding & events), helping diversify Z2K’s income to change lives and challenge injustice. This is a hands-on role with plenty of scope to shape your approach. You’ll lead on identifying new prospects, crafting compelling proposals, and making the case for support to a wide range of external audiences.
You’re a strategic relationship-builder who thrives on finding and forging connections that deliver lasting impact. You bring a track record of securing income from major donors and corporates, whether in the charity sector as through a business development function in the private sector. You know that successful fundraising starts with research, curiosity, and consistent cultivation. You’re confident identifying new prospects, opening doors, and developing tailored approaches that speak to both hearts and minds.
You’ll be part of a collaborative, values-led team, and your work will directly contribute to our ability to improve lives and push for systemic change.
You will benefit from 31 days annual leave + bank holidays, enhanced sick and parental leave, matched pension up to 5%, income protection, life insurance, and an Employee Assistance Programme.
The client requests no contact from agencies or media sales.
You Make It Brand Partnerships Manager (Part-time)
Are you a dynamic sales and business development professional with a passion for social impact? Ready to leverage your skills to empower young women and create lasting change? Join our small, dedicated team and work closely with our Founder CEO to build meaningful partnerships that truly make a difference.
This isn't just about growth; it's about growing our capacity to transform lives. You'll secure vital brand collaborations, generate income, and create invaluable mentorships and work experiences that directly benefit our program participants. Imagine developing innovative strategies, building on incredible existing partnerships (like Nike Jordan!), and seeing the direct impact of your work.
If you have a proven track record in strategic partnerships, sales/ business development, and for hitting financial targets, ideally for social impact causes, we want to hear from you! Bring your exceptional relationship-building skills, creative mindset, and passion for justice to a role where your work truly matters in a world that can feel and is unfair to so many.
We offer a wonderful work-life balance (part-time, hybrid, flex time), accelerated growth opportunities, invested professional development, and a strong well-being focus (therapy/wellness allowance).
Ready to ignite your purpose? Then email your CV and cover letter. While the deadline is 5pm on Wednesday 17th September, interviews will be rolling as and when we receive relevant applications - please note we're eager to welcome the new post holder by 1st October if not sooner!
Empowering women and progressive employers
The client requests no contact from agencies or media sales.
Exciting Opportunity: new role of 0.6 FTE Muslim Chaplain within Heathrow Multi Faith Chaplaincy
Heathrow Multi Faith Chaplaincy Charity (CIO) is based at Heathrow Airport and is dedicated to supporting everyone’s life journey.
Are you a compassionate Muslim faith leader with chaplaincy experience, passionate to support diverse communities?
We are seeking to appoint a 0.6 FTE Muslim Chaplain to join our team at Heathrow Multi Faith Chaplaincy. Heathrow is the UK’s only hub airport and the best-connected airport in the world. In this frontline chaplaincy role, you will offer pastoral care and spiritual support to people of all faiths and none. In addition, the role includes helping to meet the specific religious needs of Muslim passengers and colleagues, whilst playing your part in the wider life of the multi faith chaplaincy team.
Please note:
· this role has a genuine occupational requirement to be filled by a person in good standing within the Muslim faith, as permitted by the Equality Act (2010).
· this role is subject to an enhanced DBS check. Please do not apply for this position unless you are committed to safeguarding and promoting the welfare of children and at-risk adults.
Interested? Full details can be found via the webpage Heathrow Multi Faith Chaplaincy vacancies together with an application form. Completed applications should be submitted it according to instructions in the Application Pack. The closing date for receipt of applications is midnight on 29th September, 2025.
The client requests no contact from agencies or media sales.
Royal Economic Society (RES) is the professional membership body and learned society for the study and application of economics. The RES has been at the forefront of advancing economic knowledge globally since 1890 and has been foundational in building capability and excellence in the profession. With over 3,000 individual members worldwide and a dozen organizational members, we are one of the oldest economic associations in the world. Increasingly we are focused on improving the public understanding of economics through engagement with schools and the wider public. Improving diversity, inclusion and professional conduct within the discipline is a key strategic priority of the Society.
Job Overview
The Senior Communications Manager is responsible for developing and delivering the Society’s communications strategy to enhance its visibility, influence, and engagement with key audiences. The role ensures that the Society’s voice is clear, consistent, inclusive, and aligned with its strategic aims across all channels—web, social media, email, press, and publications. The role combines planning and budgeting with hands-on communications activity.
Key Responsibilities
Strategic Communications
- Develop and implement an annual communications plan to support the Society’s strategic objectives, including member communication and marketing of the Society’s activities events and programmes.
- Work with the CEO, senior staff and officers to shape key messages and deliver campaigns that enhance the Society’s visibility and reputation.
Digital and Print Content
- Manage the Society’s website, ensuring it is current, accessible, user-friendly, and engaging.
- Oversee the production and distribution of newsletters, bulletins, blogs, and reports.
- Write, edit, and commission content for various audiences, including members, academics, policymakers, students, and the general public.
Social Media and Brand Management
- Manage the Society’s presence on social media (e.g. X/Twitter, LinkedIn, YouTube), creating engaging and timely content.
- Develop multimedia content (videos, infographics, animations) as needed.
Media and Public Relations
- Monitor performance against income and other targets and report regularly to the Chief Executive and Board.
- Prepare briefings, proposals and reports for Board and committee meetings.
Internal Support
- Provide communications advice and support to staff colleagues and committees across the organisation.
- Collaborate with staff colleagues to ensure clear and effective promotion of RES activities and outputs.
- Develop communication toolkits, templates, and training to support wider staff and volunteer contributions.
Other
- Carry out any other tasks and responsibilities commensurate with the role and as reasonably requested.
Person Specification
Essential Skills
- Significant experience in a communications role, ideally within a professional body, academic institution, or non-profit organisation.
- Excellent written and editorial skills, with the ability to produce compelling, accurate, and audience-appropriate content across different formats and channels.
- Strong skills in managing digital platforms, including websites (e.g. WordPress), email marketing tools (e.g. Mailchimp), and social media (e.g. LinkedIn, X/Twitter, YouTube).
- Proven ability to develop and implement communication plans, manage multiple projects simultaneously, and meet deadlines with minimal supervision.
- Experience in applying and maintaining brand identity across a wide range of communications outputs.
- Strong interpersonal and collaboration skills, including experience working with internal teams, senior leaders, and external stakeholders.
- Ability to monitor performance metrics (e.g. website, social media) and adapt communications accordingly.
Desired Skills
- Knowledge of economics or higher education landscape.
- Understanding of learned societies, professional associations, or membership organisations.
- Experience working with journalists or managing media relations.
- Awareness of equality, diversity and inclusion issues and how to reflect them in communications content and practice.
Application Process
Please send your CV along with a personal statement outlining how you meet each person specification point. Applications that have not linked the personal statement to the person specification points will not be considered.
Applications should be emailed to us by 9am Monday 8 September 2025. Late applications will not be considered. Interviews will take place week commencing 15 September 2025.
The client requests no contact from agencies or media sales.
We are seeking an inspiring and strategic leader to join us as our Director of Service Delivery. This is a pivotal role leading the design and delivery of our frontline services, ensuring they are high quality, person centred and making a lasting difference in the lives of individuals and communities across Surrey and surrounding areas.
Location: Woking / Hybrid
Salary: £60,000 - £70,000 DOE
Permanent | Full Time (35 hours/week)
Benefits: 26 days annual leave (rising with service) + bank holidays + 1 extra days leave on your birthday, Pension, Access to Simply Health, Blended working, Employee discount programme and more…..
About Us
Catalyst Support, is a respected non-profit organisation in Surrey that’s been supporting people facing mental health challenges, substance use, and wellbeing needs for over 35 years. Operating with values at the heart of everything they do, Catalyst empowers communities through responsive, high-quality services and compassionate care.
About the Role
Reporting directly to the CEO and as part of the senior leadership team, you will provide compassionate and strategic leadership across all operational areas – including mental health, substance use, and outreach – the Director of Service Delivery ensures services are safe, inclusive, and trauma-informed, and that they reflect the diversity and lived experience of the communities we support.
You will hold accountability for service performance, safeguarding, quality assurance, and system partnerships. They work closely with the CEO, the Director of Operations (internal systems and transformation), and the Head of Finance and Resources to ensure operational delivery is effectively supported by infrastructure, systems, and financial stewardship.
Who We’re Looking For
Proven track record of delivering high quality, person led and socially impactful services and managing internal functions
Senior operational leadership experience in health, care, VCSE or related sectors
Experience in managing service compliance and staff wellbeing
Demonstrated success in leading performance improvement and impact measurement
Strong partnership working experience across statutory, VCSE and community systems
Budget management, including responsibility for service level budget setting, monitoring and decision making
Deep understanding of safeguarding frameworks, regulation and operational risk
Strong leadership and coaching skills rooted in empathy, empowerment and inclusion
Applications are open until 29th September, though we may close earlier if we receive a high number of applications, so we encourage you to apply soon. Please note, we are not working with recruitment agencies for this vacancy.
This post is subject to the DBS check. Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role.
In the attached recruitment pack you will find instructions on how to apply. You are required to write a personal statement (no more than 2 pages) highlighting your skills and experience that demonstrate your suitability for the role
The client requests no contact from agencies or media sales.
You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.
About us
The Resilient Futures Fund is a brand-new catalytic financing initiative that blends philanthropy with impact investment to build climate resilience in vulnerable communities across the Global South. We mobilise capital to support climate-smart enterprises that create jobs, empower women, and strengthen local economies against the shocks of climate change. By recycling donations as affordable loans, The Resilient Futures Fund transforms charitable giving into a sustainable engine for long-term impact.
Managed in partnership with leading impact funds, and backed by Christian Aid, The Resilient Futures Fund delivers measurable social, environmental, and economic returns, turning generosity into lasting resilience.
Christian Aid:
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches, and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high-performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Learn about our vision, mission and values
About the role
This is a unique opportunity to play a leading role in an ambitious and values-driven climate finance initiative. The Resilient Futures Fund, a new subsidiary of Christian Aid, is pioneering a bold approach to climate philanthropy, one that blends donor giving with impact investment to unlock long-term, scalable solutions for vulnerable communities.
As Senior New Business Development Officer, you will lead the development and implementation of The Resilient Futures Fund's philanthropic fundraising strategy, working closely with the Head of Fund and colleagues across Christian Aid. Your focus will be on identifying, cultivating, and stewarding a portfolio of high-value donors, ranging from individuals to philanthropic foundations and corporate partners, who are motivated not only by charitable impact, but by the opportunity to contribute to systemic, sustainable change.
This role requires a strong strategic mindset and a deep understanding of the evolving philanthropic landscape, particularly the intersection of traditional giving with social investment, climate finance, and venture philanthropy. You will develop compelling propositions that speak to donors' desire for measurable impact, oversee donor journeys across multiple channels, and support collaborative partnership models, including co-financing and joint ventures, to grow The Resilient Futures Fund's reach and influence.
You'll also work to embed The Resilient Futures Fund into wider Christian Aid fundraising activity, building strong internal relationships and ensuring coherence across donor messaging, reporting, and engagement. This is an opportunity to help shape a next-generation funding model that reimagines what climate philanthropy can achieve.
About you
You are an experienced and strategic fundraiser with a passion for innovation and impact. You have a proven track record of securing significant philanthropic income, particularly from major donors, trusts, and foundations, and you understand how to translate complex programme goals into compelling cases for support that resonate with diverse funders.
You are intellectually curious and comfortable working at the intersection of philanthropy and social investment. You understand the motivations of donors who are looking for more than transactional giving, those seeking scalable, systemic, and lasting change. Whether it's a six-figure major gift or a multi-year partnership, you know how to craft tailored stewardship journeys that inspire trust and long-term commitment.
You bring strong project management skills and can balance big-picture strategy with day-to-day delivery. You are data-informed, impact-driven, and understand how to use evidence and insight to adapt and improve fundraising performance.
You thrive in collaborative environments, building strong relationships with internal teams and external stakeholders alike. You are excited by the opportunity to contribute to a pioneering climate initiative that sits at the forefront of philanthropic and investment innovation, one that reflects your values and desire to create meaningful, measurable change in the world.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, please refer to the benefits booklet for your location to see our full list of employee benefits.
For Salary details for this role, please refer to the Salary band by location. This role is advertised as D-High.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting four part-time Regional Support Officers to work across Wales, providing direct support to eligible community groups and social enterprises through our membership services and programmes, and helping to nurture and connect the network of groups in each area.
We’re looking for enthusiastic and well-connected people who have direct experience of, and a passion for, the social and community business sector in Wales, and who have experience of running, developing and/or supporting community groups and enterprises. We need dynamic communicators, and people who can build relationships between groups and with key partners.
We want people with a variety of backgrounds and experiences who can contribute to a pan-Wales team of Support Officers, supporting community groups, social enterprises and development trusts who are driving the change their communities need for a brighter future.
- Job title: Regional Support Officer (x4) – North, Mid, South-West and South-East Wales
- Salary: £29,680 – £33,920 pa (FTE)
- Hours: 3 – 4 days per week (0.6 – 0.8 FTE), 21 – 28 hours per week
- Location: Remote, home-based
- Summary of Role: To support social enterprises and community groups through a range of direct interactions, resources, networking, and signposting, ensuring excellent member experience, retention and growth.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Food Foundation is an award winning charity with a vision of a sustainable food system which delivers health and well-being for all. We are committed to fostering an inclusive and diverse workplace where every team member feels valued and empowered. We believe that embracing Equity, Diversity, and Inclusion (EDI) is fundamental to our success and the positive impact we make.
Job purpose
The Place-based Food Systems Manager will play a leading role in the development of The Food Foundation’s local policy and project work in 3 interconnected ways:
- Stimulating and supporting leadership in regions, cities, local authority areas and anchor institutions to take action to improve local access to affordable, healthy and sustainable food
- Identifying the policy and food business levers which enable the emergence of more resilient local food systems which improve access to affordable, healthy and sustainable food in local communities
- Advocating for national and local policy changes which enable local leadership and new food systems to become more rapidly established.
In the first instance, you will play a leading role in our place-based work in Kent and Birmingham, in particular focused on improving the health and sustainability of menus and business offerings through the promotion of beans, pulses and legumes. You will work closely with Birmingham City Council and The University of Kent, as well as local leaders, partners,
local authorities, policymakers and businesses. You will work closely with academic partners on UKRI funded research projects that support place-based interventions and local authorities in creating healthier more sustainable local food systems.
The successful candidate will also play a key role in our nationally focused policy and advocacy on healthy and sustainable diets, supporting a team working on public sector procurement, production (horticulture) and other food policy areas that intersect health, sustainability and climate. This will involve engagement with relevant DEFRA teams, as well as other NGOs
working in the sustainable diet space.
The role will work across both the Policy and Food Business Transformation teams at The Food Foundation, as well as on the health and sustainability policy asks across the organisation. The unique placement of the role, working on place based initiatives as well as with national policy and businesses, will help to bridge the gap and identify areas of synergy between national and local policy, and between national and local policymakers, as well as the role and opportunity
for food businesses in this area.This is a new role in an exciting new team at the Food Foundation, with scope to work with us in shaping the role’s priorities in the coming months.
Our vision is a sustainable food system which delivers health and wellbeing for all.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role will manage the delivery of our legacy marketing strategy across our priority markets reporting into the Global Legacy Director, and working closely with the Legacy Officers, the Direct Marketing and Digital Teams. Reporting and analyzing results to inform future learnings and strategies to drive awareness and consideration of legacy giving to IFAW.
Role and Responsibilities
The Legacy Marketing Specialist will have a global role, managing the marketing in each of our priority countries, Canada, US, UK, France, Germany, Netherlands and Australia.
- Lead the planning, execution, and evaluation of all legacy campaigns across stewardship and acquisition including multi channel activity including digital, print, and events. Ensuring high-quality delivery and maximum impact.
- Work closely with and collaborate with internal teams including Direct Marketing, Design, Production and Digital as well as external agencies to develop compelling content and messaging aligned with the organisation’s brand and communication strategies.
- Monitor and report on campaign performance, analysing results and recommending new channels or strategies to grow legacy donor acquisition and retention.
- Manage the expenditure and across all legacy marketing activity and working closely with the Production team ensure cost-effective campaign delivery and adherence to financial processes.
- Deputise for the Global Legacy Director as needed and contribute to cross-team initiatives to support integrated fundraising goals.
Qualifications and Education Requirements
- Proven experience in UK charity of legacy marketing or fundraising across acquisition and stewardship.
- Strong project management skills, including planning, execution, and evaluation of multi-channel marketing activities across traditional and digital platforms.
- Demonstrable ability to collaborate with internal teams and external agencies, providing clear briefs and constructive feedback to deliver impactful campaigns.
- Exceptional communication skills, both written and verbal, with the ability to create compelling content and build strong relationships with stakeholders.
- Analytical mindset with the ability to interpret data, measure campaign performance, and identify opportunities for innovation and improvement.
At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.
Hiring range is 39,000-47,000 GBP per year
Closing date for receipt of applications: 30 September 2025
To apply, please submit CV and letter of interest at Legacy Marketing Specialist | Opportunities
The client requests no contact from agencies or media sales.
The Head of Safeguarding is a senior leadership role within the organisation, responsible for driving safer cultures and safeguarding strategies across the organisation.
You will serve as the organisation’s Designated Safeguarding Lead, working closely with the Chief Officer, Board of Trustees, and a dedicated Safeguarding Subcommittee.
You will lead the design, implementation and continuous improvement of safeguarding and safe recruitment policies and practice across the organisation — supporting staff, volunteers, and members in ensuring the safety and wellbeing of all, especially children, young people, and vulnerable individuals.You will also supervise our internal safeguarding practitioners and contribute to a culture of continuous learning and improvement by overseeing case reviews, leading appeals processes, and advising on training and the development learning tools and materials in relation to safeguarding policy and practice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
XLP is a leading Christian youth work charity with a 30 year history of empowering young people in London. They are committed to creating a more just and equitable city where young people can thrive.
We’re partnering with XLP to recruit a strategic and proactive Director of Fundraising to shape and lead the charity’s income generation and communications. You will bring direction, structure and momentum to a newly forming team, strengthening individual giving and philanthropy, growing corporate partnerships, and overseeing trusts, events and digital campaigns. You will work closely with the CEO and the Partnerships Lead to drive the next phase of development, improve income planning and forecasting, and embed effective use of Salesforce for reporting.
As a key member of the Executive Team, you will report to the Chief Executive Officer and collaborate with the Director of Youth Work and Director of Operations. You will also line manage the Head of Fundraising, the Partnerships Lead and the Fundraising & Reporting Officer, and oversee the Communications Manager to ensure clear, consistent and compelling external messaging that supports fundraising objectives.
We are looking for someone who can:
- Set the strategic direction for fundraising and communications, embedding strong planning, process and performance monitoring.
- Grow and diversify income across individuals, corporates, trusts and foundations, events and digital campaigns, with a focus on individual giving, major donors and philanthropy.
- Build and steward long term, high value supporter relationships, representing XLP confidently with senior stakeholders.
- Lead, develop and motivate a high performing, collaborative team and culture.
- Own income targets of £2.5m - £3m per annum, with robust pipeline management, budgeting and forecasting.
- Use data and insight to shape supporter journeys, and ensure accurate, timely reporting in Salesforce in partnership with Finance and Impact teams.
- Work cross functionally to align fundraising with programme delivery and organisational priorities, including campaigns for XLP’s 30th anniversary.
We are actively committed to growing the diversity of our leadership team and welcome applications from all backgrounds. We particularly encourage women and people from Black, Asian and Minority Ethnic communities to apply.
If you would like an informal conversation, please contact Adam Stacey, Managing Director at Charisma Charity Recruitment.
Applications should please be submitted through the Charisma website, to include your CV and supporting statement. Please see the candidate pack for full details.
All applicants must be wholeheartedly committed to the aims, ethos, and values of XLP. This post is subject to an Occupational Requirement that the post holder is a practising Christian, under Part 1 of Schedule 9 to the Equality Act 2010.
Location: London/Hybrid
Closing date: 15 September 2025
First stage interviews with XLP: w/c 29 September 2025
Second stage interviews with XLP: w/c 6 October 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a bold and values-led Advice Manager to lead our advice service and play a key role in driving forward our vision of an inclusive, rights-based society.
About Us
Richmond AID is a user led disability rights charity working towards a world where disabled people are treated with dignity, respect, and equality. Our advice services provide essential support on issues like benefits, housing, discrimination, access, and more — but our work doesn’t stop there. We use what we learn from people’s experiences to challenge injustice, influence policy, and campaign for change.
About the Role
As Advice Manager, you’ll take a strategic lead on developing our advice service to ensure it is accessible and high-quality, and also actively challenge the root causes of inequality. The Advice Manager will have wide ranging responsibilities for the performance, quality assurance and development of internal advice services and will be responsible for achieving and evidencing high quality positive outcomes for service users.
You will Manage our advice teams: Information Navigation, Benefits Advice, Money Advice and our benefits advice contract with South West London and St Georges. We also administer a number of grants on behalf of local grant giving charities and the local authority and you will manage the administration of these grant funds.
We currently have 14 advisors across our advice teams including 2 team leaders in our Information Navigation (general advice) and South West London and St Georges benefits advice team, it is currently 8 direct reports.
As a key member of our management team you will work closely with other managers. You will also take a lead on Safeguarding and Data protection across the whole organisation and deputise for the CEO as required.
As our Advice Manager, you’ll take the lead in shaping and strengthening our vital advice services by
- Managing, supporting and inspiring a team of skilled advisers and volunteers.
- Developing and leading a high-quality advice service that meets the requirements of the Advice Quality Standard (AQS) and that is responsive, inclusive, and empowering.
- Embedding systems for monitoring and evaluation, using data, outcomes, and client feedback to improve quality and impact.
- Driving service improvements, streamline processes, and ensure compliance with relevant standards.
- Championing the voices of disabled people, feeding insight from frontline work into our policy and campaigning.
- Ensuring the service contributes to social justice, tackling systemic barriers and inequities through both individual casework and broader change.
- Representing the organisation externally including meeting and influencing local stakeholders including local councils, funders and advice organisations.
About you
You’re an experienced advice professional and a passionate advocate for social justice. We need someone with experience of working in an advice and representation role and with experience in managing a busy advice team. You understand the power of high-quality advice in changing lives — and the importance of using that insight to shift systems.
You will bring
- A strong track record in managing or coordinating advice services (e.g. welfare rights, housing, disability support).
- A strong understanding of the social model of disability and a commitment to its principles.
- Experience in quality assurance, monitoring, evaluation and using feedback to improve services and experience in managing safeguarding and managing data protection.
- Experience in report writing to commissioners and funders.
- An ability to influence decision makers and develop effective partnership working.
- Knowledge of the rights and experiences of disabled people, and the structural barriers they face.
- Excellent leadership and team management skills.
- A collaborative approach and a commitment to equity, inclusion, and continuous learning.
- The ability to link frontline experience to wider campaigning and policy change.
What We Offer
- A collaborative and inclusive team culture.
- Commitment to your professional development and wellbeing.
- The chance to make a real difference in individual lives — and the wider fight for equality.
- 25 days leave plus 8 bank holidays
To apply for this role, please send your CV and a covering letter of up to 2 sides of A4 stating how you meet the Essential and Desirable criteria in Experience and Knowledge section of the Job description.
We will not consider applicants that do include a cover letter. Please ensure you tailor your cover letter to the Job Description and your experience.
We actively welcome applications from Disabled people and those with lived experience of disability. We are committed to building a diverse team and strongly encourage applications from underrepresented groups. Disabled candidates that meet the minimum criteria will be invited for interview. Please advise if have a disability or long-term health condition for consideration.
Richmond AID will empower disabled people to achieve greater independence and choice by providing a range of services and support.





Using Anonymous Recruitment
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Our Campaigns and Communications Manager will play a key role in identifying strategic opportunities to make change through empowering and engaging our clients and local network, building and communicating a strong case for change. You will also play an important leadership role within LRMN, sitting on the management team.
Key responisibilties include:
- Leading the development and delivery of media, communications and campaign strategies and activities within LRMN to establish and maintain a consistently high and positive media profile.
- Working closely with LRMN’s Fundraising team in producing core messages and other relevant documents to support LRMN’s fundraising strategy and activities.
- Enhancing visibility and reputation to attract funding, future staff and policy changes.
- Effectively managing the Campaigns and Communications Officer and Community Engagement Officer, ensuring relevant assistance is provided to meet targets and goals.
- Developing a core set of impact evidence and relevant marketing materials that will promote the work of LRMN, show its success and the experience of refugees, asylum seekers and migrants.
- Ensuring engagement of clients in influencing local and national campaigns with their lived experience.
- Provide strategic lead on LRMN’s Borough of Sanctuary campaign, in Lewisham, Greenwich, and beyond, and other local and national campaigns.
- Developing strategic partnerships with key local, regional, and national partners in shaping and promoting campaigns most relevant to LRMN’s client base.
The client requests no contact from agencies or media sales.
East London Students' Union is a progressive charity that supports around 25,000 students that study at the University of East London. We are based in one of the most diverse boroughs in Europe and our membership proudly reflects the communities where we are based.
Our purpose is to support and empower our students by representing their views and providing a range of supportive services, events and activities to make university life the amazing experience it should be. Our Docklands offices, meeting rooms and reception area were fully refurbished last year. In Stratford, our new with sitting-around areas, reception, performance rooms and meetings room opened. In January, we opened our first café, on our Docklands campus. Our second café is currently under construction and will open on our Stratford campus in mid-September.
We're now working to build a students' union that champions their aspirations and can deliver what's needed to make a difference. We're excited about this and have invested in several new posts to give us the expertise needed. We're in the last year of our strategic plan and will be starting work on our next phase later this year.
If you are excited by the opportunity to help us do things differently, empower others and build a students' union that can better support our students, then we could have a role for you. If you can operate in environments where change is continual, challenges multi-faceted and where solutions require innovative thinking, you'll thrive here. You'll also need to be self-driven, able to operate with autonomy and be able to balance competing priorities.
As our advice and rights manager, you will be responsible for managing advice provision, providing impartial advice on academic matters to students and supporting the delivery of rights-based campaigns. You will be required to identify trends and produce reports using data emerging from casework, and to use data to inform effective delivery of campaigns by student officers, other student representatives and staff.
Diversity is one of the defining features of life at UEL, with over 180 nationalities represented in our student body. We are based in Newham, where more than 74% of residents are from Black, Asian and minority ethnic communities. As we grow our staff team, we are passionate about making our teams representative of the students we support and the communities we operate in. We therefore especially welcome applications from Black, Asian and minority ethnic candidates and other candidates typically underrepresented in leadership.
The client requests no contact from agencies or media sales.