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478

Officer jobs in gateshead, greater london

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Top job
The Royal College of Radiologists, Central London (Hybrid)
£53,973 per year increasing to £59,454 per annum within two years continuous service dependent on performance, plus excellent benefits
Posted 1 week ago
Closing in 2 days
Shelter, London (Hybrid)
£37,181 per year
Posted 2 weeks ago
Closing today at 23:30
NFP People, Greater London (On-site)
£34,900 per annum depending on experience
Posted 4 weeks ago
Army Cadet Charitable Trust UK, Remote
£29,644 per year
This is an exciting training role in Army Cadet Headquarters responsible for the management of a small administrative support team.
Posted 4 days ago Apply Now
Closing in 2 days
The Children's Trust, Tadworth, Surrey (On-site)
£38,708 per year, pro rata £23,224 per year
An exciting opportunity has arisen for a Placement Manager to join our Business Commissioning and Placements Team.
Posted 6 days ago
Royal College of Speech and Language Therapists (RCSLT), London (Hybrid)
£56,232 - £60,555 (London-based salary) + excellent benefits
Are you an experienced strategic leader ready to make an immediate impact?
Posted 1 week ago
The Salvation Army, Greater London (Hybrid)
£45,082 pa + benefits
We’re looking for a creative digital communicator with skills in innovative engagement who can help take our vision to the next level.
Posted 3 days ago
NFP People, Greater London (Hybrid)
£45,000 to £50,000 per annum, depending on experience + company benefits
Posted 1 week ago
Social Interest Group, N1, London (On-site)
£30,600 per year
We're looking for an Executive Administrator to join our central office team, reporting to the Director of Finance and Resource.
Posted 2 weeks ago
Homeless Link, City of London (Hybrid)
Full time hours £56,000 or £60,000 per year depending on location, part time applications will be considered.
Play a crucial role helping us to achieve our mission, by ensuring we have the resources to make the biggest impact on behalf of our members
Posted 2 days ago
Look Ahead Care Support and Housing, Kensington and Chelsea (On-site)
Up to £28808 per annum + Benefits include 25 days Annual Leave etc.
Posted 3 days ago
Closing in 3 days
British Heart Foundation, London (Hybrid)
£56,000 - £60,000 per year
As Senior Product Owner in our Medical team, you'll lead the Azure Databricks Data Intelligence Platform with the Health Insights team!
Posted 3 days ago
Closing in 6 days
Mayhew, NW10, London (On-site)
£28,000 - £30,000 per year
Posted 3 weeks ago Apply Now
Page 21 of 32
Central London, Greater London (Hybrid)
Covent Garden, Greater London
Holborn, Greater London
WC2A, London
£53,973 per year increasing to £59,454 per annum within two years continuous service dependent on performance, plus excellent benefits
Full-time
Permanent
Job description

Are you a tech-savvy leader, passionate about delivering an excellent service? Do you thrive in fast-paced environments where your decisions directly impact the success of an organisation? If so, we want to hear from you.

As our Service Desk Manager, you’ll be the driving force behind our IT support operations—ensuring our users receive top-tier service and our systems run smoothly. You’ll lead a high performing team, manage incidents, and continuously improve service delivery using data, feedback, and your own innovative thinking. You’ll have responsibility for ensuring the IT Service Desk provides effective end-user support, implement the College’s IT infrastructure policies and ensuring that we minimise the number of service desk calls.

In this dynamic and fast paced role you will help achieve our Service Desk’s ultimate mission of delivering a high standard of support and customer satisfaction.

What you’ll do 

  • Leading and mentoring a high-performing Service Desk team
  • Managing day-to-day operations and acting as the go-to escalation point
  • Driving service improvements using KPIs, feedback, and best practices
  • Supporting AV and video conferencing across the College
  • Playing a key role in exam delivery and IT project support
  • Collaborating with stakeholders to enhance user experience and IT service quality

What you’ll need:

  • Proven experience managing an IT Service Desk
  • ITIL v3/v4 Foundation or equivalent experience
  • Strong knowledge of Microsoft 365, Windows 10/11, and ITSM platforms
  • Excellent communication, leadership, and problem-solving skills
  • A customer-first mindset and a passion for continuous improvement
  • A proactive, self-starting attitude and a love for learning.
  • A commitment to data protection, security, and sustainability.
  • Excellent interpersonal, oral, and written communication skills, with the ability to explain complex issues clearly.
  • Strong critical thinking skills and the ability to identify workarounds and solutions.
  • Self-motivated and able to work effectively within a team and collaboratively across the College.

Why join us?

  • Make a difference to the lives of Doctors and the specialities they work in every day!
  • Hybrid working (60% working week can be done remotely)
  • Modern working environment
  • Equipment provided to work from home
  • Generous annual leave allowance
  • Excellent pension scheme
  • Interest free season ticket loan and cycle to work scheme
  • Employee Assistance Programme
Application resources
Posted by
The Royal College of Radiologists View profile Organisation type Registered Charity Company size 101 - 500
The Royal College of Radiologists logo Play
Posted on: 30 May 2025
Closing date: 16 June 2025 at 23:30
Tags: IT, Digital, Health / Medical