Officer jobs in greater london

Team: Community Fundraising

Location: Kent & Sussex (successful candidate must be based within the region as this is a hybrid role working both from home and within the region)

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £30,809.93 per annum

Contract: Fixed term until 31st July 2026

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Fundraising Volunteer Team Leader:

• To recruit, develop, retain and support a diverse team of volunteers to enhance community fundraising activities and income generating opportunities.
• To lead on the promotion and coordination of volunteer activities within a community fundraising hub working collaboratively with the Community Fundraising Officers to drive income generation within the local vicinity.
• To provide practical, role specific and pastoral support for community fundraising volunteers adopting an exemplary approach to volunteer management and volunteer engagement.
• To ensure our dedicated volunteers have excellent experiences and have the skill, resources and motivation to maximize income generating opportunities.

About the Community Fundraising team:

• We sit within the Community Events team
• Our team is responsible for leading and supporting community activities to drive and grow our community fundraised income.
• We currently have a team of over 30

What we’re looking for in our Community Fundraising Volunteer Team Leader:

• Evidence of raising funds in a community fundraising environment
• Good experience in volunteer management/ supervision
• Experience as a team leader or supervisor
• Direct experience of working with volunteers
• Experience in Community Fundraising
• Full UK driving licence and access to a car

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 4th January 2026

Virtual interview date: Week commencing 12th January 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1.Anonymised application form

2.Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Join a movement transforming how communities create lasting change. This isn't a typical charity role—it's a chance to shape the future of place-based working across the UK and help lead a growing organisation.

Place Matters is a small, entrepreneurial charity punching above its weight. We work at the intersection of communities, public services, funders, and policymakers to tackle the root causes of inequality and create changes that communities want to see. Our approach? Empower communities to lead change in their own places, learn from what works, and influence the systems that hold them back.

Why this role matters

This is a senior position on our Executive team, reporting directly to a co-CEO. You'll play a leadership role in developing our organisation—shaping strategy, building our team, and deepening partnerships. We're looking for someone colleagues and Trustees trust to make sound decisions on behalf of our mission.

Learning and practice development is at the heart of everything we do. You'll design and lead learning partnerships that build the capabilities of communities and organisations to work differently. You'll capture insights from the ground and turn them into accessible tools, frameworks, and resources that make place-based working more effective for everyone.

You need to be a team player, confident and with strong opinions, but low ego and collegiate

What you'll do

• Lead the development and delivery of Learning and Practice Development Partnerships
• Initiate, convene and participate in ‘field-building’ efforts that aim to influence the broader place-based change sector, bringing together community organisations, public sector organisations, policy makers, foundations and businesses to build broader support for community centred place-based change
• Develop Place Matters thought and practice leadership
• Draw together the themes and patterns from learning into regular blogs and publications to make the learning as widely accessible as possible and influence key policy makers and funders
• Initiate and convene field-building efforts to influence the broader place-based change sector
• Build a wide network of place-based practitioners from all sectors
• Play a key role in business development, securing new partnerships, fundraising, and improving organisational efficiency

See job description (JD) for full details

What makes this role special

• Executive leadership: Part of the leadership team shaping organisational direction
• Real autonomy: Lead your own projects, design new partnerships, represent Place Matters externally
• Learning culture: We practice what we preach—continuous learning and innovation are built in
• Flexible working: Hybrid arrangement, negotiable location, with UK travel (up to 50 days annually)
• Competitive salary: £65,000-£75,000 (negotiable based on experience)

Practical details

Ideally 37.5 hours per week (flexible) but we'll consider part-time. UK travel required, including occasional overnight stays and some evening/weekend work.

We are committed to equal opportunities and welcome applications from disabled people and people from diverse backgrounds.

We'll conduct interviews on 19th and 21st January.

Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.

Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success.

Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.

JOB DESCRIPTION 

We are seeking a Head of Partnerships & Events to join our highly successful Philanthropy team. In this role, you will work closely with the Director of Fundraising & Communications to develop and enhance our Corporate and Special Events Programme. This is very much a hands-on role of team leadership and direct account management. This includes six figure partners and our key relationships with Tottenham Hotspur Football Club, The Dorchester Hotel and international insurer Fidelis. Special Events include our Winter Ball which raises over £500k annual and our Golf Day at around £100k. The post-holder has a key role in the management of our Philanthropy & Corporate Board, which bring together industry leader to help move both these programmes forward. There is great freedom to innovate and a healthy pool of local business with an affinity to our cause. The post-holder takes a key leadership role across fundraising and marketing, working with their peers (Heads) and Director to take strategic decisions for wider benefit of the department. Having invested in the team’s capacity, we aim to grow income from c. £1.5m to £2m over the next few years. This in the broader context of a total voluntary income target for the charity of £5m-£6m.

The Head of Partnerships & Events leads a team of two currently, although this may increase. We have a Corporate Manager and Events Manger with support from the Philanthropy Officer.  You will play a key role in building and maintaining relationships with existing and prospective partners of Noah’s Ark. You will ensure our partners have the best possible experience, making them feel engaged and motivated, valued and informed about the impact of their involvement and help them achieve their organisation’s objectives.

Please refer to the job description for more information on this role.

Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

Our diversity council is working hard to construct positive changes within our organisation. We are a disability confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.

Disrepair Surveyor – Social Housing (6-Month Contract)

Location: London Area
Rate: £350–£400 per day (depending on experience)

A social housing provider in the London area is looking for an experienced Disrepair Surveyor to support their legal disrepair, complaints and property inspection caseload.

Key Responsibilities

• Carry out detailed inspections of residential properties in relation to disrepair, damp, mould, leaks and structural issues

• Produce clear technical reports, schedules of works and evidence for legal cases and pre-action protocol processes

• Assess liability, recommend remedial actions and provide expert professional advice

• Work closely with legal teams, housing officers, contractors and residents

• Monitor and manage remedial works, ensuring timely completion and quality compliance

• Attend court or mediation proceedings where required

Requirements

• Demonstrable experience managing disrepair cases within social housing

• Strong knowledge of building pathology, damp diagnosis and relevant housing legislation

• Ability to produce high-quality technical reports for formal/legal purposes

• Excellent stakeholder management and communication skills

• Relevant qualification (e.g. HNC/HND, Degree, CIOB, RICS, or equivalent) desirable

Finance Manager

We are seeking an experienced Finance Manager to lead a finance function and support the delivery of accurate, compliant and high quality financial information.

Position: Finance Manager

Salary: £56,375 per year

Location: London office attendance 1-2 days per week with hybrid working

Hours: Full time, 35 hours per week

Contract: Permanent

Closing date: 31st December 2025

Interviews: W/C 5th January

Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About the Role

As Finance Manager, you will oversee the operational finance function and ensure the organisation maintains accurate, reliable and compliant financial records. You will line manage a team of Finance Officers, lead on financial reporting, support statutory accounts preparation, and ensure all financial processes meet regulatory standards.

Key responsibilities include:

• Managing and developing the finance team
• Overseeing all financial transactions and ensuring compliance with internal policies and external regulations
• Maintaining accurate ledgers and control account reconciliations
• Supporting monthly and year end financial statements in line with SORP and FRS 102
• Ensuring timely and accurate month end journals and management accounting
• Supporting budgeting and forecasting processes
• Preparing annual service charge budgets with budget holders
• Producing audit schedules and working papers
• Overseeing operational finance including accounts payable, receivable, rent accounting, payroll and bank reconciliations
• Managing balance sheet reconciliations, accruals and prepayments
• Providing financial data for grant claims, loan covenant monitoring and other funder requirements

About You

You will be a part qualified Accountant (CIPFA, CIMA, ACCA or ACA) with strong technical accounting knowledge, particularly relating to FRS 102 and SORP. You will bring experience managing a finance team and have excellent attention to detail, analytical capability and a strong understanding of financial controls, compliance and reporting.

Essential experience and skills:

• Technical accounting expertise and experience preparing or supporting statutory accounts
• Previous team management within a finance setting
• Strong understanding of compliance and regulatory standards
• High level of accuracy and attention to detail
• Ability to work proactively and support wider organisational needs
• Experience in the charity or not for profit sector is highly desirable

About the Organisation

The organisation provides housing and support services and relies on a robust, well managed finance function to ensure sustainability, compliance and informed decision making. You will play a key part in maintaining financial integrity and supporting the delivery of high quality services.

Other roles you may have experience of could include: Financial Controller, Senior Finance Officer, Finance Lead, Management Accountant, Financial Accounting Manager, Head of Finance (Deputy Level) #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Customer Services Advisor

We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services.

Position: Customer Services Advisor

Salary: £28,357 per annum

Location: Hammersmith with hybrid working

Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays

Contract: Permanent

Closing date: Friday 19 December 2025

Interview date: Week commencing 12 January 2026

About the Role

You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported.

Key responsibilities include:

• Managing customer enquiries by phone and email, providing clear and accurate information
• Handling tenancy and responsive repair queries, raising works orders and keeping residents informed
• Keeping records and systems updated with detailed and accurate notes
• Liaising with contractors to ensure repairs are completed efficiently
• Supporting rent and service charge enquiries, including taking payments
• Helping to manage voids and lettings by keeping applicant information up to date
• Working with colleagues across the organisation to ensure a seamless and resident focused service
• Responding professionally to complaints and helping drive improvements based on resident feedback
• Ensuring all work complies with policies, procedures, safeguarding and data protection requirements

About You

We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience.

You will have:

• Experience providing high quality customer service, including managing difficult conversations
• Excellent written and verbal communication skills
• Strong IT skills, including confidence using Microsoft Office
• Experience handling a high volume of calls
• Ability to prioritise workload and work to deadlines
• A collaborative approach and the confidence to use your own judgement
• Empathy, professionalism and a commitment to supporting residents
• An understanding of equality, diversity and inclusion

It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided.

About the Organisation

The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.

Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Goodman Masson are partnered with an Internationally recognised sports organisation to recruit for an FP&A Analyst. 

This role provides essential support to the CFO and Head of Finance, driving their strategic financial planning initiatives and delivering high-quality business partnering across the organisation.

Key Responsibilities:

• Assist in preparing annual budgets and quarterly re-forecasts, and build financial models to project performance.

• Conduct monthly variance analysis of financial results vs. budget/forecast to identify trends, risks, and opportunities.

• Collaborate as a strategic partner with department heads to build robust budgets and communicate financial insights clearly.

• Prepare the monthly management pack, manage departmental month-end reporting, and maintain key Balance Sheet controls.

• Drive the enhancement of FP&A processes, tools, and reporting frameworks, including automation efforts.

Essentials:

• Fully Qualified Accountant. 

• Strong Excel skills with excellent financial modelling and forecasting experience.

• Strong analytical and problem-solving skills.

• Proven ability to meet tight deadlines in a fast-paced, multi-project environment.

• Excellent communication and presentation skills, with the ability to translate complex financial concepts into clear insights.

Salary range is £65,000 - £70,000 + Bonus. Excellent Benefits include 10% employer pension contributions and private medical insurance. 

Applications are being reviewed on a rolling basis therefore please apply ASAP to ensure your details are considered.

Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.

JOB DESCRIPTION 

Noah’s Ark Children’s Hospice helps babies, children and young people who are seriously unwell, and their families, make the most of every day. The charity aspires to become a centre of clinical excellence for children with life-limiting or life-threatening conditions.

We’ve been on a major upward trajectory in recent years, with more children being supported, more major hospitals being partnered with and more supporters donating. We’ve transformed from being an enthusiastic start-up delivering care in the community, to a serious player delivering major impact both in the community and at our state-of-the-art hospice building, The Ark, opened in 2019.

Philanthropy, which covers Grants, Trusts & Foundations and Major Donor fundraising streams, is pivotal to Noah’s Ark, typically accounting for around 50% of the charity’s voluntary income. This is an area of real expertise for Noah’s Ark, with much scope for further refining. The successful candidate will therefore be instrumental in taking this key income stream forward, add to an exciting portfolio and gain further training and support, working as part of a high-performing and super supportive team, ready for its next development phase.

The Grants, Trusts & Foundations Manager will work closely with and report to the Head of Philanthropy to develop the Trust pipeline, along with instrumental cross-team work on applications and reporting processes for other income streams. Whilst we work towards developing a more diverse funding model and navigate changes to the external Trust environment, sustaining and growing income from Trusts will remain vital.

The post-holder will manage a Philanthropy Officer (Trusts & Major Donors) and, together, they will be instrumental in taking the Trust programme to the next level, establishing lasting relationships with funders, securing new grants, increasing multi-year gifts and improving both quality and volume of applications and reports. They will also support the Philanthropy Officer, and the wider team, to the same end with their respective portfolios.

ABOUT YOU

You will be a highly organised, dedicated and reliable individual ready to play a significant role in income generation. An exceptional and eloquent communicator, excellent at managing your time and a natural relationship builder. You will have a collaborative mindset, and be willing to engage with colleagues across the fundraising team and wider charity to create the greatest outcomes for the children and families we support.

You will have considerable experience fundraising from grant makers and will be able to demonstrate your success with securing high value gifts and building meaningful relationships. You will have confidence in your ability to make an impact through collaborative lateral thinking. You will also support other team members with their applications, as well as acting as a key liaison with our Care team to obtain latest information about service delivery.

If you have ample experience of fundraising from Trusts, have achieved outstanding success in a short period of time or have held a key position within a Trust programme, including securing numerous significant – ideally six-figure – grants, we would love you to apply.

Please refer to the Job description for further information on this role. 

Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

Our diversity council is working hard to construct positive changes within our organisation. We are a disabilty confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.

The Organisation

A not-for-profit association with an annual income of approximately £3 million. Their work includes events, learning, networking, and research, delivered in collaboration with leading partners and academic institutions. Operating primarily from the UK with a growing presence internationally, all team members contribute to the successful delivery of their flagship Annual Conference & Exhibition.

The Job

You will be a key part of a small Finance team, reporting to the Chief Operating Officer, managing the Accounts Executive and working collaboratively within the wider team. The Head of Finance will be responsible for delivering accurate and timely financial data, and monthly reporting, budget monitoring and year-end accounts.
Key responsibilities include:

• Managing invoicing, payments, and reconciliations
• Preparing UK and Irish VAT returns
• Supporting the annual audit and year-end accounts
• Producing monthly budget reports and management accounts
• Monitoring cash flow and liaising with asset managers
• Deputising for the COO when required
• Contributing to system improvements
• Acting as Secretary to the Finance and Audit Committees

The Person

We're looking for a qualified accountant, ideally immediately available or on short notice.
You'll bring:

• Strong financial systems and Excel skills
• Excellent attention to detail and analytical thinking
• A methodical, organised approach and strong time management
• A collaborative mindset and high-level communication skills
• A proactive attitude to improving systems and processes

What's in it for You?

Salary: £70,000

Contract: Full-time, 9 months - 1 year (35 hours/week)

Location: Hybrid - 2 days/week in their City of London office, with Tuesday as a core office day

Employee Benefits Package:

• 12.5% bonus (pro rata)
• Annual Leave: 27 days (rising to 30 days with service)
• Pension: 7.5% employer contribution, with a minimum 5% employee contribution
• Life Assurance: 4x salary
• Income Protection: Up to 75% of salary after 6 months' incapacity
• Private Medical Insurance: Bupa
• Dental Cover: Bupa dental plan
• Wellness Programme: Discretionary benefits

What to Do Now

If you're interested in joining a purpose-driven organisation with a collaborative culture, please apply now.This role is being managed by Peter O'Sullivan at Hays Senior Finance.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Local Storytelling Exchange (the Exchange) exists to change the conversation about the ‘green transition’ in the UK. We tell the human stories of how everyday people, communities, and places are building fairer, greener futures, especially where narratives around climate action are more contested. Our place-based storytellers use community insights, journalistic expertise, and creative storytelling to shift narratives and humanise the transition.

About the role  

We are looking for a Digital Innovation Lead to position us at the cutting-edge of digital, locally based storytelling about the climate transition.

Part of this role will be overseeing our approach to social media. But more than that, the successful candidate will bring their know-how and entrepreneurial flair to help us reimagine our digital storytelling on the climate transition.

From TikTok to hyper-local Facebook groups, from AI-powered analysis to multimedia experimentation, you will help the Exchange build a digital game that’s contemporary, sector-leading, ethical and true to both our mission and our USP as locally rooted, authentic, people-led storytellers.

In depth technical expertise (for example, in the mechanics of video creation) is not essential. Knowing where to get it, how to use it - and what great looks like for an organisation like us - is.

The Digital Innovation Lead will deploy audience and platform insight, social listening, and restless creativity. They will ensure our digital storytelling has scale, reach and narrative-shaping impact in its own right, and as a complement and added dimension to our existing, sector-leading print, broadcast and online journalism.

We want someone who can work collaboratively to challenge our assumptions and try new things, while holding on to what makes the Exchange’s storytelling special: our authenticity and people-first approach.

Key responsibilities  

• Shape and deliver a digital innovation strategy that harnesses the Exchange’s USP and place-based focus to impactfully engage audiences, share stories, and measurably influence local narratives.

• Working with the Executive Director and Head of Programmes, secure partnerships and funding to put the strategy into practice – ranging from partnering with local influencers and campaign groups, to national media platforms, data platforms, or creative tech collaborators, and more.

• Lead experimentation with emerging tools – including AI, community insights, social listening tools, multimedia storytelling and audience analytics 

• Design systems for (digital) social listening and audience intelligence that build on our existing USP as a place-based, storyteller-led organisation.

• Build a roster of associate content creators so we can generate excellent content, quickly.

• Build digital confidence and capacity across the organisation and key external partners, mentoring colleagues and associates to use digital tools creatively and ethically.

• Ensure the Exchange uses technology ethically and responsibly in line with the Exchange’s mission.

• Balance working at pace under own initiative, with working collaboratively and supportively within a small, hybrid organisation.

 About you  

You are likely to be a creative digital communications and/or engagement specialist who combines vision and innovative spark with the determination to build networks, projects and partnerships to turn ideas into real world impact. You can bridge big picture strategic thinking and tracking the latest ideas, with practical application to prototype, test and learn fast.

You will have a strong instinct for what makes for brilliant content that has impact at scale, and how to get it seen. You will be audience, mission and impact-led, innovating around how best to reach people across platforms and wider engagement.  You will have a strategic mind, up-to-the-minute understanding of today’s information and digital environment, and a rich network of intelligence and contacts. You'll understand how digital content can complement ‘traditional’ journalism and be excited to combine these approaches in new ways as part of shaping local narratives across the country.

Whatever your background, you’ll be excited to join a journalism, narrative shaping and storytelling organisation with a strong reputation for “traditional” media impact, which is evolving that to also excel in the digital world.  You will be fascinated by how digital storytelling can be used brilliantly, within current and emerging information system and technological frontiers, to be a positive counterforce to misinformation and culture wars around climate action.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA. 

This feasibility RCT is a complex, multi-partner programme involving: 

• An active funding partner 
• An independent evaluation team 
• 5 participating local authorities (to be confirmed) 
• Internal delivery teams and cross organisational services 
• Kinship carers and lived experience subject experts

The Mobilisation and Delivery Project Manager is the operational engine of the programme, ensuring that every workstream is scoped, resourced, sequenced, delivered and evidenced, and that Kinship is trial-ready, compliant, and well-coordinated through set-up and delivery.

This role needs someone who is an excellent communicator, highly organised, unflappable, curious, and able to sit comfortably in the detail. The successful person will keep a firm grip on timelines, dependencies and risks.

You will manage a Programmes Officer as well as the set-up, processes, documentation, reporting, trial readiness, communications and cross-team coordination. You will work closely with the Programmes Manager who will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners.

You will lead operational quality, systems, processes, data, and compliance. The Programmes Manager will lead practice quality, staff development and supervision, safeguarding and relational delivery. Together you make sure the trial is delivered ethically, consistently and to a very high standard. 

Key responsibilities include:

• ​Lead the mobilisation plan across all workstreams and ensure trial readiness.
• Develop all processes, documentation and operational frameworks in line with the intervention protocol.
• Coordinate local authority onboarding, staff training and internal operational setup with the Programmes Manager.
• Work with internal Kinship teams to ensure everyone has clear expectations and is held to account for their performance during mobilisation and delivery – owning the workstreams.

• Ensure weekly pipeline monitoring for treatment and control recruitment.

• Work with the Programmes Manager and Kinship Family Workers to strengthen referral and screening processes where appropriate.

• Identify recruitment risks early and drive rapid problem-solving. 

• Maintain delivery tracking and operational dashboards.

• Identify throughput or workload risks and support adjustments. 

• Lead operational quality assurance (QA) including data quality checks, file audits and process compliance. 

• Coordinate data collection, monitoring and data quality for evaluator requirements (both treatment and control).

Essential knowledge and experience includes:

• Project Management Qualification or commensurate experience.

• Significant experience managing complex projects or programmes with multiple partners and tight delivery requirements.

• Proven experience designing and maintaining structured workflows, operational systems and project plans in fast-paced environments.

• Experience coordinating across multidisciplinary teams without direct line management responsibility.

• Strong background in quality assurance, process improvement and operational risk management.

• Experience translating evaluation, compliance or regulatory requirements into practical delivery processes.

• Experience developing and maintaining documentation, SOPs, manuals and operational toolkits.

• Experience working with data for monitoring, decision making and evaluation readiness.

• Proven ability to ensure data quality, consistency and audit readiness.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.

Key dates:

Application deadline: 11.59pm, Sunday 4 January 2026

First interview: Thursday 8 January 2026 (online)

Second interview:Wednesday 14 January 2026 (in-person, London)

How to apply

Respond on CharityJobs to these 5 questions, along with your CV:

1. Kinship’s mission and values emphasise putting kinship families first, being bold, stepping up and working stronger together. What motivates you to apply for this role, and how would these values shape how you lead mobilisation and delivery?

2. Describe a time you managed a complex programme or project with multiple partners or workstreams. What approach did you take to keep delivery coordinated and on track?

3. Give an example of how you improved data quality, compliance or process consistency. What actions did you take and what was the outcome?

4. Tell us about a situation where you worked closely with colleagues delivering frontline or relational support to solve a delivery or operational challenge. What did you do to ensure alignment and shared ownership?

5. Describe a time you worked in a fast-changing or uncertain environment. How did you stay grounded, support others and keep delivery moving forward? 

We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early! 

In this new role the Impact and Evaluation Manager will be critical to helping Bite Back demonstrate and strengthen the difference we make for young people, funders, partners, and wider society. You will lead the organisation’s approach to measuring, evaluating and learning from our work – ensuring that youth voice is at the heart of how we design, assess and communicate our impact.

You will manage Bite Back’s relationships with external evaluators, develop and track organisational KPIs, and work closely with programme and fundraising colleagues, trustees and funders to ensure we can evidence our outcomes clearly and compellingly. This role will also develop creative ways to tell the story of our impact – from robust evaluation reports through to case studies that bring young people’s voices to life.

RESPONSIBILITIES

The Impact and Evaluation Manager is accountable for:

Strategy and Theory of Change

• Working closely with the CEO to lead Bite Back’s organisational impact strategy, including refining and maintaining our theory of change.

• Translating our theory of change into clear outcomes, indicators and learning questions that guide programme design, campaigns and organisational priorities.

• Designing and overseeing Bite Back’s impact measurement framework.

Data Systems and Standards

• Leading on the collection, analysis and reporting of both quantitative and qualitative data, ensuring that youth voice and lived experience shape Bite Back’s evaluation approaches.

• Supporting the development and monitoring of KPIs across the organisation, providing clear insights and recommendations to the Leadership Team.

Donor monitoring and evaluation

• Working with fundraising and programme teams to design robust monitoring, evaluation and learning plans for funding bids, including developing outcomes frameworks, indicators, and evaluation budgets that align with Bite Back’s broader organisational impact framework.

• Working closely with the Senior Grants and Fundraising Manager to ensure Bite Back meets its impact and reporting commitments to funders.

• Leading on the development of Bite Back’s annual impact report and supporting the production of  other compelling case studies, impact reports and evaluation outputs to communicate Bite Back’s effectiveness to funders, trustees, partners, the media and wider audiences

Building a Learning Culture

• Managing relationships with external evaluators, ensuring projects are delivered on time, on budget and to a high standard.

• Building evaluation capacity across the team, providing tools, training and support to colleagues to embed a culture of learning and continuous improvement.

• Embedding equity, diversity and inclusion principles in Bite Back’s impact and evaluation work, ensuring methods are inclusive, accessible and reflective of the communities we work with.

• Acting as a champion for a learning culture, communicating clearly and accessibly about impact, data and evidence, and supporting colleagues through changes to systems and ways of working.

• Staying up to date with best practice in youth-led evaluation, impact measurement and social change movements, and bringing innovative approaches into Bite Back’s work.

Main Responsibilities

· Assisting the CEO and the Executive Team Members in the development and delivery of the Society’s many activities and projects to ensure all tasks are being completed within timelines, effectively and to high standards

· Supporting the Conferences and Events Manager in the development and running of an extensive programme of network events and workshops, and the Society’s annual conference

· Promoting the Society and its events on social media platforms including LinkedIn, Bluesky, and X

· Scheduling meetings, organising papers, and some note/minute taking, as required

· Ensuring all actions are recorded and completed following Meetings of the Board of Trustees and standing committee and working group meetings.

· Developing an understanding of the Society’s CRM (Customer Relationship Management) systems and managing related data.

· Ensuring the SRHE website is kept up to date, in liaison with other team members

· Providing quality customer service for members and external contacts

Qualifications, skills and experience

You will need to demonstrate that you possess the following qualifications, skills and experience:

· Demonstrable experience in a team support role or an administrative assistant role

· Excellent organisation and administration skills

· Excellent written and verbal communication skills

· Good numeracy skills

· Excellent knowledge/application of office IT systems (Microsoft Office: Word, Outlook, PowerPoint, and Excel)

· Familiarity with website maintenance and basic website management

· Managing, maintaining and manipulating databases

· Preferred education is to undergraduate level with an interest in higher education provision

About SCEC

SCEC was founded over twenty years ago to provide learning enrichment opportunities to primary school children in disadvantaged communities in south London. Together with our partners, several leading independent schools, we currently operate four schemes in math, literacy, science and art. Children learn through fun, engaging group activities like science experiments, storytelling and mathematical treasure hunts, all taught by qualified teachers with added support from student mentors. Through the schemes, children explore their curiosity, build knowledge and develop their confidence as learners.

Your Role

The Scheme Director is a newly created role that will be pivotal in helping SCEC extend its reach. Reporting to the Board of Trustees, you will help SCEC design and implement an expansion programme as well as coordinating the delivery of the existing schemes via our school partners. You will also serve as a trusted partner to the Board in the administration of the charity.

Similar to a COO, this role straddles the operational and the strategic. We are looking for a confident communicator and relationship builder who can work across varied stakeholder groups. You will have project management experience that can be applied to challenges like process design and change management. You should be able to grasp the big picture and have an eye for the details needed to deliver successful outcomes.  This is an exciting opportunity for the right candidate to join SCEC on a transformational journey working with excellent learning partners and established leaders to improve educational outcomes for children.

Key Responsibilities

• Oversee scheme operations including pupil recruitment, enrolment and attendance to ensure the smooth running of schemes and maximum impact
• Promote the charity to prospective partners and donors
• Support the Board in developing, implementing and monitoring an expansion programme
• Monitor and report on scheme performance and impact
• Prepare and manage budgets and disbursement of funds 
• Build and maintain systems and processes to support scheme operations, compliance and monitoring

Key Qualities

• Passionate about making a difference in the lives of children
• Demonstrated success in developing and implementing strategic plans to achieve organisational goals
• Track record of effectively managing programmes and services, including programme development, implementation, and evaluation
• Committed to working collaboratively to build strong relationships with business partners and colleagues and proactively engaging stakeholders when making decisions
• Self-motivated and highly organised, you have a strong sense of initiative and take a hands-on approach to planning and administration

Child Protection

SCEC is committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole organisation (trustees and staff).  An enhanced DBS Disclosure is required for this role.

For more information, please see the attached Job Description below