Officer manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organisation Overview:
Unpaid carers are the unsung heroes in our communities, supporting relatives, friends, and neighbours, often with limited or no support, to live the best lives they can.
Carers Centre Tower Hamlets (CCTH) is a small, committed organisation dedicated to supporting unpaid carers through a variety of specialist services, from social and therapeutic activities to emotional, mentoring, advocacy, and signposting support. We aim to enrich and empower unpaid carers’ lives, providing them with the support they so selflessly give to others. We are now recruiting to our team someone who will lead on our work to support Carers as part of the Barnsley Street Mental Health Project.
Project Overview:
The Barnsley Street Project is a Community Mental Health Pilot aimed at delivering continuous, person-centred mental health care to underserved populations in PCN1 (Bethnal Green). This initiative is a collaborative effort between East London Foundation Trust (ELFT), Tower Hamlets Mental Health Alliance (THMHA), and the Look Ahead Housing Association. Driven by the voice of lived experience, the project is designed to address the systemic gaps in mental health services, particularly for marginalised communities.
Purpose of the role:
To identify and coordinate an effective support service for unpaid carers who support residents who access the Barnsley Street Project, with the aim of supporting carers to have their needs met as well as develop a healthy and sustainable caring role.
To facilitate access for unpaid carers in the Barnsley Street Project to appropriate support services, both statutory and voluntary. To provide comprehensive support and information to families and carers. To raise awareness of carers’ needs with professionals in the project environment and contribute to carer friendly policies.
The post will involve the direct provision of services, referral to and between services, collaborative work with other local agencies and outreach work. The post-holder will provide advocacy, referral, and ongoing practical and emotional support to unpaid carers through individual and group work.
Responsibilities:
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Identification and Support: Proactively identify carers of residents who utilise the Barnsley Street Project, and provide them with tailored support, ensuring their well-being is prioritised.
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Information and Guidance: Offer information about available resources, support services, and community networks to assist carers effectively.
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Communication Liaison: Facilitate communication between clinical staff and carers, ensuring they are kept informed about the patient's condition, treatment plan, and any discharge process.
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Emotional Support: Provide compassionate emotional support to carers, listening to their concerns and offering a caring presence during difficult times.
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Training and Education: Organise workshops and peer support groups to equip carers with essential skills for their caregiving role.
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Advocacy: Advocate for carers' needs and rights within the setting, ensuring their voices are heard and respected.
Requirements:
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Previous experience in an advice or support role within a mental health or healthcare environment is preferred.
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Empathetic and compassionate nature, with a genuine commitment to supporting carers during challenging times.
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Excellent communication and interpersonal skills to engage effectively with carers, hospital staff, and external partners.
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Ability to work independently and as part of a multidisciplinary team, managing priorities efficiently.
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Proficient in using technology, including email and Microsoft Office suite.
Benefits:
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Competitive salary based on experience.
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25 days (pro rata) of annual leave, plus public holidays.
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Pension scheme.
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Continuous professional development opportunities.
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Rewarding work environment making a real difference in carers' lives.
If you are passionate about supporting carers in a hospital setting and possess the skills and empathy required for this role, we would love to hear from you
Note: We are an equal opportunity employer and welcome applications from all individuals regardless of age, gender, race, sexual orientation, or disability.
The Organisation
Methodist Ministers’ Housing Society (MMHS) provides quality housing and associated services for Methodist Church ministers and their spouses/partners. They currently support around 650 ministerial households across the UK, Isle of Man, and Channel Islands. MMHS has generated income mainly through rents from ministerial residents and market tenants, and investments. In their last financial year, total income was £5.7 million and total funds were £187.8m. The market rented portfolio is being sold and the proceeds of sale are being reinvested. This ambitious charity is focused on its continuing impact and is expanding its mission. Excitingly, new initiatives are planned for 2026, including enhanced wellbeing support and embarking on a new area of mission to address needs in the wider world.
The Job Role
As the Director of Finance, ICT and Investments, you will play a pivotal role in shaping MMHS’s financial strategy to support its strategic objectives and enable sound decision-making. As a member of the senior leadership team, you will have a strategic mindset, with the ability to provide insights to your senior colleagues, and you will provide advice and guidance to the board of trustees, becoming a trusted partner. You will develop and deliver financial plans, oversee financial systems to ensure robust control and compliance, and lead key financial activities such as monthly management accounts, budgets, forecasts, projections, and annual audits. Additionally, you will identify financial challenges and opportunities, develop approaches to address them, and lead and motivate your small team to cultivate a high-performing culture.
In ICT, you will implement MMHS’s strategy effectively, leading transformation projects to modernise and improve technology infrastructure and processes. You will oversee cloud migration, drive data-driven decision-making by leveraging AI and automation, implement plans to support outsourcing, and ensure robust cybersecurity and disaster recovery planning. You will also manage relationships with MMHS’s external support and services provider.
With investments, you will implement MMHS’s strategy, working closely with investment managers and third-party experts to align MMHS’s portfolio with strategic objectives, providing guidance to senior colleagues and the board.
The Person
This is a key post for the organisation, and they are looking for someone who can provide a long-term view while being ‘hands-on’ with day-to-day operations. You will be a fully qualified accountant (ICAEW, ACCA or equivalent) with significant experience in a leadership role. Experience or a desire to quickly upskill in investments is a distinct advantage. You will have the ability to liaise with stakeholders at all levels. You will be someone who embraces change and continuous improvement. You will also be a team-player with strong interpersonal and communication skills. Empathy with MMHS’s core values, which are high standards of care and professionalism underpinned by a Christian ethos, is essential.
Reasons to apply
You will join a forward-looking and motivated staff team who are committed to the organisation and their goals. This is an exciting time to join with change on the horizon and the opportunity to help shape the future direction of the organisation.
- Contract Type: Full-time, permanent
- Salary: £90,000 - £100,000 per annum
- Benefits (non-contractual) include: up to a 16% pension contribution, 4x salary life cover, critical illness cover, Season ticket loan, share of an L&D budget, flexible start/finish times, 25 days annual leave rising to 30 days (plus 3 discretionary days between Christmas and New Year)
- Location: London Office close to Baker Street with the option of one day a week working from home
How to Apply
MMHS are working in partnership with Hays Senior Finance to identify the right person for this role. Please contact Peter O’Sullivan at Hays if you have any queries, but the first step towards being considered is to make your application. If suitable, Peter will follow up with a call to discuss next steps.
- Closing date: 14th May 2025
- Interviews: w/c 19th May
Please apply now to be considered!
Description
Location: Birmingham
Contract: full time, 11 week fixed term contract, starting no later than 7 July 2025
Salary: £22,391 per annum, pro rata
Closing Date: 19 May 2025
Interview: Interviews to be held virtually 30 May 2025
Are you looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are currently looking for an OTW Project Assistant who will support the delivery of the On The Water project at one of our boating stations in Birmingham. The project provides young people from outside Sea Cadets, age 9-14, the opportunity to get on the water, learn new skills and build confidence through boating activity. This is a very varied and rewarding role that requires someone who is self-motivated, inspiring, organized, creative, tenacious, positive, IT competent and with a real interest in people with a attention to detail and real enthusiasm for the project.
Project delivery takes place between 29 July 2024 and 30 August 2025 when the young people will be attending boating sessions. During this busy time the Project Assistant will be based at the boat station each day to complete registration, manage group change overs, track project targets, encourage survey completion and fill booking gaps. Prior to delivery the role will be focused on supporting the booking process and engaging in community outreach. Once delivery is complete, the Project Assistant role will then predominantly be supporting the evaluation and data collection as well as supporting participants to join their local Sea Cadet unit.
Key Responsibilities
- The welcoming and registration of participants for the On The Water project
- Collecting and uploading daily statistics and figures that show how the project is progressing
- Making new and repeat bookings
- Talking to participants and their parents/carers about the opportunities within Sea Cadets
- Managing a waiting list and reducing drop-outs
- Responsible for the safety and wellbeing of participants alongside the Boat Station staff
- Ensure that participants complete surveys to share their experience of the project and encourage adults to feedback on their young people’s experience
- Attend any meetings as required by the project
- Assist with the evaluation of the On The Water project
Requirements
- Previous experience of working with volunteers
- Experience in a customer facing role
- Experience working with young people
- Experience working with diverse community groups or working in outreach
- Experience of tracking targets and managing data
- Self-motivated and able to manage your time and workload effectively
- Flexible and enthusiastic
- Able to work as a team player with creative ideas and solutions who will empower our volunteers to make a difference to the lives of even more young people across the UK
- Satisfactory DBS
For further information, please download the Recruitment Pack.
Benefits
- Flexible Working hours and a hybrid culture
- Cycle to work scheme and Season Ticket Loan
- 25 days annual leave plus bank holidays
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
- National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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ECHO supports children and young people with heart conditions and their families, who have been treated within the Guy's and St Thomas' NHS network of 47 hospitals. Congenital heart disease is the most common birth defect and affects just under 1 in every 100 babies born throughout the UK.
ECHO helps from diagnosis, which is often during pregnancy, throughout any treatment and care pathway or bereavement. Families are supported at every stage of their heart child’s journey throughout childhood, teenage years and during the transition to adult services.
ECHO’s new Engagement Coordinator will be confident, self-motivated, and capable of managing projects independently. They will be responsible for building strong relationships with stakeholders, coordinating engagement activities, and ensuring these are executed successfully.
The role requires a proactive, flexible, results-orientated individual with a passion for creating meaningful connections and working autonomously to achieve goals. You will lead with a “Make it Happen” approach to benefit the families we support in the children’s cardiology network connected to the Evelina London, Royal Brompton, and Harefield hospital networks (47 hospitals).
Can you:
Read the room when attending events, meetings, and conferences, with the confidence to share the ECHO story in a professional manner and with a smile?
Lead and coordinate engagement activities: Plan, execute, and manage engagement strategies, events, and initiatives that drive interaction with our community (fundraisers, families, professionals, volunteers, and staff).
Develop strong relationships: Build and maintain positive, professional relationships with internal and external partners to ensure effective communication and collaboration, knowing when and how to ask for support and help.
Negotiate discounts, freebies, and special moments for children, young people, and families.
Present to anyone who wants to hear about ECHO, whether a small team in an office, a school assembly of 500, or an away day for lawyers or doctors. You will design the resources you need on a shoestring budget with limited time but deliver an impactful and memorable presentation.
Bring organisation to the team and operations through admin with a can-do approach.
Key Responsibilities:
· Galvanise support by identifying opportunities, persuading people to get on board and following through to secure trust and buy-in
· Develop a GREAT supporter journey for everyone who donates to us, helping them to maximise opportunities to raise money and spread the word about ECHO.
· Provide reliable and time-critical information and be a go-to person for our community, for example:
o A team of runners taking part in an event.
o A team of medical professionals helping with our information resources.
o Stories for social media.
· People, presentations, and engagement – confidently stepping up to present, walking into groups with ease, and engaging people naturally and enthusiastically.
· Bringing energy, charisma, and a proactive approach to every interaction – from chatting with families to speaking at events or engaging new supporters.
Closing date to apply: 03rd June 2025
Interview Dates: Monday 16th or Monday 23rd June 2025
For full details, see the full Job Description and Person Specification attached.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will provide advice and representation to rough sleepers within northwest London to end homelessness. By resolving immigration status of service users, you will help eliminate destitution and allow them to access support for a better future - an initiative funded under the London Councils Homelessness Project.
You will work closely with supporting organisations including local authorities and homelessness organisations to break down barriers caused by immigration status and support migrant communities to thrive and become independent.
Established in 1970, NKLC is the first community-based legal service centre that fights for equality and justice for the disadvantaged residents our locality. We are proud that we have ended homelessness for many within our community who now have access to employment and study for a better future ahead. Sadly, due to In the height of the cost of living crisis, homlessness persists in the capital. As a result, the Mayors project has now been extended to end of March 2026 so we can continue supporting those facing destitution.
Vacancy Details:
To apply for the post, please email your CV with a detailed statement of no more than 1000 words demonstrating how you meet the Person Specification Criteria and Specific Details section. You must cover all sections of the Specification in the same order.
Closing date for applications:
Applications will be reviewed, and interviews offered on a rolling basis until the position is filled. Shortlisted candidates will be initially contacted by email. If you have not received a response within 7 days of submission, please assume your application was unsuccessful.
If you have any disabilities and require special arrangements for interview process, please highlight this at the end of your statement.
The client requests no contact from agencies or media sales.
Location: Royal Victoria Dock, London
Contract: full time, 11 week fixed term contract, starting no later than 7 July 2025
Salary: £22,391 pro rata
Closing Date: 19 May 2025
Interview: Interviews to be held virtually 30 May 2025
Are you looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are currently looking for an OTW Project Assistant who will support the delivery of the On The Water project at one of our boating stations in London. The project provides young people from outside Sea Cadets, age 9-14, the opportunity to get on the water, learn new skills and build confidence through boating activity. This is a very varied and rewarding role that requires someone who is self-motivated, inspiring, organised, creative, tenacious, positive, IT competent and with a real interest in people with a attention to detail and real enthusiasm for the project.
Project delivery takes place between 29 July 2024 and 30 August 2025 when the young people will be attending boating sessions. During this busy time the Project Assistant will be based at the boat station each day to complete registration, manage group change overs, track project targets, encourage survey completion and fill booking gaps. Prior to delivery the role will be focused on supporting the booking process and engaging in community outreach. Once delivery is complete, the Project Assistant role will then predominantly be supporting the evaluation and data collection as well as supporting participants to join their local Sea Cadet unit.
Key Responsibilities
- The welcoming and registration of participants for the On The Water project
- Collecting and uploading daily statistics and figures that show how the project is progressing
- Making new and repeat bookings
- Talking to participants and their parents/carers about the opportunities within Sea Cadets
- Managing a waiting list and reducing drop-outs
- Responsible for the safety and wellbeing of participants alongside the Boat Station staff
- Ensure that participants complete surveys to share their experience of the project and encourage adults to feedback on their young people’s experience
- Attend any meetings as required by the project
- Assist with the evaluation of the On The Water project
Requirements
- Previous experience of working with volunteers
- Experience in a customer facing role
- Experience working with young people
- Experience working with diverse community groups or working in outreach
- Experience of tracking targets and managing data
- Self-motivated and able to manage your time and workload effectively
- Flexible and enthusiastic
- Able to work as a team player with creative ideas and solutions who will empower our volunteers to make a difference to the lives of even more young people across the UK
- Satisfactory DBS
For further information, please download the Recruitment Pack.
Benefits
- Flexible Working hours and a hybrid culture
- Cycle to work scheme and Season Ticket Loan
- 25 days annual leave plus bank holidays
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
- National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialize.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognize our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check.
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We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Director of FP&A | £97,000 - £115,000 | Outstanding Benefits (Defined Pension Scheme, Enhanced Annual Leave, Hybrid Working) | London
For a complex global organisation, we're recruiting a Director of FP&A. This is a significant leadership role driving informed decision-making as well as strategic oversight of all global FP&A, aligning long-term goals with organisational change and transformation. The Director of FP&A will lead the development and consolidation of all group FP&A activities, including 5-year plans, budgets, forecasting, scenario analysis, and executive-level decision-making as well as the delivery of a new FP&A tool, whilst developing and embedding a new TOM. Reporting to the Global Finance Director, this role will drive a culture of high performance and continuous improvement, influencing and supporting global stakeholders during significant business transformation to establish a best-in-class global FP&A function.
Main Duties:
- Leadership of Group FP&A service to Board, SLT, Regions, Business Units and externally
- Leadership across FP&A community, ensuring Global FP&A processes are consistent and that FP&A technology, best-practice, and continuous improvement are key
- Maintain, and enhance MI reporting, ensuring planning system is adaptive to change
- Long Term Financial Planning - supporting the CFO and Global FD in ensuring business trajectory is linked to strategy and organisational goals
- Deliver 5yr financial plans and that analysis and insights are driving decision-making
- Leadership (direct and indirect) to the FP&A community, and work in partnership with the Finance Transformation Programme to establish a new FP&A Target Operating Model.
- Drive continuous improvement, build finance capacity and advise and influence senior stakeholders on FP&A and business decision-making
- Parter with key stakeholders in the UK and globally ensuring FP&A supports business strategy
- Lead the development and implementation of the Global FP&A Processes and Reporting Tools, working closely with the Finance Transformation team
- Champion all global transformation initiatives to dive standardisation of processes, and maximising opportunities to drive efficiency.
Person Specification:
- CCAB Qualified with significant FP&A leadership within complex, global organisations
- Forward-looking, pro-active and with the ability to build high-performing teams
- Comfortable in a highly visible senior role, during a period of significant change
- Ability to build successful relationships at all levels
- Experience operating in international and multi-cultural organisations
- Leadership of change and transformation
- Development and optimisation of SAP and planning tools
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
SEND Lecturer (1020)
Are you passionate about building meaningful relationships with autistic young people? Do you have the skills to inspire and support learners through challenges?
St John's College is seeking a dedicated and dynamic Lecturer to join our team and help our learners thrive.
Key Responsibilities
Build Strong Relationships
Foster meaningful connections with learners, focusing on their individual needs and challenges. Reflect and adapt your approach to ensure all students feel valued and understood.
Facilitate Challenging Conversations
Engage with students through tough conversations, maintaining respect and a positive relationship, ensuring their voice is heard.
Community Building
Advocate for mental health and prioritise building a supportive, inclusive community that encourages growth, emotional well-being, and mutual respect.
Goal-Oriented Approach
Work closely with learners to identify their personal and educational goals, creating tailored plans and providing the necessary guidance and support.
Staff Leadership
Lead by Example
Guide and inspire staff to effectively support learners, especially when addressing mental health challenges, ensuring the team is aligned and motivated.
Strong Management Skills
Oversee and direct staff to deliver the best outcomes for learners, creating a team environment that fosters growth and development.
Organisational Expertise
Highly Organised
Manage individualised schedules for learners with exceptional attention to detail, while ensuring all safeguarding and reporting responsibilities are met with urgency.
Collaborative Partnerships
Work with stakeholders (including OT, SaLT, and work experience partners) to address the diverse needs of learners, ensuring smooth transitions and full support.
Forward-Thinking and Flexible
Adaptability
Demonstrate a flexible approach to lesson planning, individualised targets, and learner schedules. Regularly assess what's working and adjust strategies accordingly.
Innovative Solutions
Think creatively to motivate and engage learners, ensuring their progress aligns with their long-term goals and aspirations.
Preparing for Life After College
Focus on preparing learners for the next steps in their journey, whether it be further education, employment, or transitioning back to their homes and communities.
At St John's College, we are committed to fostering an inclusive environment where every learner is empowered to reach their full potential. If you are a compassionate, innovative, and organised individual with a passion for working with young people, we want to hear from you.
Apply Now
Join us in shaping the future of our learners. Help them build strong relationships, overcome challenges, and achieve their aspirations.
Closing date for applications: Wednesday 14th May 2025
Candidates informed of outcome: Thursday 15th May 2025
Interview date (via Microsoft Teams): Friday 16th May 2025
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Documents
- SJC - Lecturer - JD - 2025.pdf (374.12 KB)
Ombudsman Complex Complaints Adjudicator
Are you skilled at analysing and investigating complex complaints and finding ways to resolve disputes? Or, are you looking for a case-handling role in a professional, collaborative and service-user focused environment where you can use your knowledge of higher education? If so, we would love to hear from you.
This is an exciting opportunity to join the ombudsman service that deals with complaints from students at higher education providers and universities in England and Wales.
Position: Ombudsman Complex Complaints Adjudicator (internally known as Assistant Adjudicator)
Location: Hybrid/Reading (a minimum of one day a week in the office, more office attendance will be needed during probation)
Hours: 35 hours (part-time working considered)
Salary: Starting salary of £47,306 salary progression Grade 5 £47,306 - £55,350
Contract: Permanent
Closing Date: 19 May at 10am
About the Role
As Assistant Adjudicator (AA), you will work as part of the Adjudication Team, who are responsible for the review and resolution of complex and/or entrenched student complaints.
The Adjudication Team is a collaborative casework environment. Assistant Adjudicators work at pace to see cases through to conclusion by either writing and issuing clear, concise, accurate and well-reasoned decisions (Complaint Outcomes) or by negotiating settlements.
Your cases will typically be complex with a higher level of risk or the potential to have a greater impact on the student, the provider and/or on the organisation. The information and electronic files you work with will typically involve large amounts of written documentation.
You will be expected to provide excellent customer service and as well as progressing cases in a timely way, you will have a targeted number of cases to review and close each month.
About You
You will be skilled at evaluating large amounts of written information as well as exercising your judgment to reach well-reasoned decisions and to resolve complaints. You will have the skills and flexibility to manage a varied and demanding caseload and will be able to clearly and persuasively explain your decision in writing and/or by telephone or video calls.
You will have:
• Honours degree or equivalent professional qualification or experience
• Experienced at dealing with a range of people at various levels
• Experience of managing and maintaining a heavy workload
• Excellent analytical and investigatory skills
• Strengths in making logical, evidence based decisions and reaching solutions to problems which are creative and pragmatic
• Excellent written and oral/ telephone/video communication skills with a customer service focus
• High degree of confidentiality, discretion and integrity
• High level of accuracy and attention to detail
• Ability and willingness to learn new processes and procedures with a positive attitude
• Enthusiastic about opportunity to develop professionally, by undertaking stretching tasks and engaging positively with feedback from colleagues
The charity values diverse backgrounds, life experiences and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered.
Qualifications
Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.
You may also have experience in roles such as Complaints Officer, Senior Complaints Officer, Senior Complaints Adjudicator, Complaints Investigator, Complaints Resolution, Ombudsman Senior Complaint Adjudicator, Ombudsman Senior Complaint Adjudicator, Senior Complaint Adjudicator, Ombudsman Senior Adjudicator, Complaints Handler, Senior Complaints Handler. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Job Title: Refuge Worker
Location: This is an on-site role, located within the London Borough of Hillingdon, there may be a requirement to occasionally work in the London Borough of Hounslow.
Salary: £28,857.12 per annum, including London weighting allowance if applicable
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 30 May 2025
Interview dates: 6, 9 and 10 June 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Prospectus is working with an impactful organisation who transform the lives of young people from disadvantaged backgrounds by investing in the best education and employment non-profit organisations. They give them long-term funding, pro-bono support and our strategic expertise, and influence policy to deliver systemic change, so that more young people get the education, qualifications, and opportunities they need for a fulfilling life. Impetus has a vision for a society where all young people, regardless of their background, can thrive in school, secure crucial qualifications, and take their first steps into the world of work on the journey to sustained employment in adulthood, for a fulfilling life.
With an excellent CEO, Board and a dynamic Senior Leadership Team, this Director of Philanthropy and Partnerships role will lead the organisations ambitious fundraising and engagement strategy, securing major philanthropic gifts, corporate partnerships and pro bono support with the support of an exceptional Philanthropy Team.
Director of Philanthropy and Partnerships
Permanent
London with hybrid working 2 days per week in the Charing Cross Office
£102,992 per annum
The Director of Philanthropy and Partnerships will be part of the Senior Leadership Team and be responsible for overseeing a team of 16 and working towards growing annual income from £10 million to £12m-£14 million within the next few years, as well as securing £2m-£3 million in pro bono support. With a view to grow income this position will have a strategic role in refining and leading donor engagement and stewardship. With direct line management of four excellent Directors, this role will work and lead the team to think innovatively in how to grow new donor networks and engagement approaches to achieve income growth.
The successful candidate will be able to evidence extensive high value fundraising experience in complex organisations, with notable examples of successfully securing six and seven-figure gifts from major donors, corporates, and foundations. This person will have proven experience of leading successful teams to achieve income and engagement growth of a multimillion-pound level. They will also be an experienced senior leader and ideally have knowledge of the education, children, or youth sectors. They will champion an inclusive culture and align with Impetus' mission and values.
Application information
Closing date for completed applications is midnight on 18 th May. Preliminary interviews will take place w/c 26 th May and panel interviews with Impetus the w/c 2 nd June.
To apply
To apply for the role please upload your CV together with a supporting statement.
Prospectus is committed to providing equality of opportunity and welcome candidates from a diverse range of backgrounds. For all job opportunities and progression, job applicants and employees will receive equal treatment regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. If you have any disability and would like assistance with completing an application, then please contact Rhiannon Mehta at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
£79,347.68 - £91,983.64
Location: Albion St, G1 1LH
Ref: GLA13580
Glasgow Life is looking for a Head of Arts and Music to join us on a full time permanent contract. The Head of Arts and Music is a senior leadership role within Glasgow Life, responsible for driving the strategic and operational delivery of arts and music services across the city. Acting as the lead officer for the implementation of Glasgow’s Culture Strategy 2024–2030, the postholder will play a pivotal role in shaping and delivering programmes that are inclusive, innovative, and impactful.
More about our Arts and Music teams
As a Head of Art and Music you’ll be joining our Glasgow Life Arts & Music team. We provide people with valuable and meaningful experiences through arts and music. Our high-quality services, world-class events and festivals benefit the people of Glasgow. We help people experience the benefits of taking part in cultural programmes and events. These contribute to Glasgow's visitor economy. We make sure everyone gets the most out of Glasgow Life and use culture to promote inclusion and happiness. Read more on our website.
About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We stage world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.
The role
As a Head of Art and Music, you’ll lead a multi-disciplinary team, contribute to organisation-wide planning and change programmes, and ensure culture continues to enhance the wellbeing and vibrancy of Glasgow’s communities and economy.
The candidate
If you’re interested in joining us, you’ll need:
• Education to degree level (or with equivalent senior-level experience) in a relevant field such as cultural policy, arts management, or creative industries leadership.
• A proven track record of strategic leadership in a senior role, with the ability to lead large, multidisciplinary teams, shape organisational direction, and deliver results within a complex arts, culture, or music environment.
• A sound understanding of the challenges and opportunities in delivering arts and music services in a public and third sector context.
• Strong financial and budget management skills with an in-depth knowledge of the arts and cultural funding landscape and a proven ability to secure, manage, and grow income from diverse sources.
• Experience of designing or delivering inclusive cultural programmes in partnership with diverse communities and communities of interest.
You can read the full person specification for this role within the Candidate Brochure under the ‘Job Attachments’ section.
We offer hybrid working for some roles, with teams working between the office and home. Your line manager will agree these days with you, if suitable. This balance enables you to continue much-needed collaborative working.
We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.
Important Dates: Closing date 1 June and first stage interviews are provisionally scheduled for week commencing 9 June.
Declaration of Interest applies.
Benefits at Glasgow Life
- 30 days holiday allowance plus 6.5 public holidays (for full-time roles). After 5 years completed service, the entitlement will increase to 35 days from the next annual leave year
- Membership of the Local Government Pension Scheme
- Discounted Glasgow Club membership and money off in our museum shops and online store
- Option to buy extra annual leave
- Cycle-to-work scheme
- And much more!
Diversity matters at Glasgow Life
We're determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We're a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website.
Closing date is 11.59pm on Sunday 1st June 2025
Information is available in alternative formats, on request.
Harris Hill are delighted to be recruiting a Director of Care and Communities on behalf of L’Arche UK, a national movement creating inclusive communities where people with and without learning disabilities share life together.
Location: Hybrid – London-based (or another L’Arche location with regular UK-wide travel)
Salary: £72,800 + London weighting if applicable
This is a senior executive role responsible for overseeing the quality, safety, sustainability and development of L’Arche’s supported living, community life and housing services across England, Scotland and Wales. You will lead a team of Regional and Community Leaders and specialists, champion innovation and best practice in relational care, and act as the Nominated Individual to CQC in England.
You will also play a major part in L’Arche’s leadership team — helping shape the organisation’s strategy, culture and future impact in line with its inspiring 2030 vision.
We are looking for someone who can:
- Deliver operational excellence and outstanding person-centred care
- Lead quality assurance, safeguarding, and regulatory compliance (CQC experience essential)
- Build financial sustainability across Communities
- Champion inclusion, voice and leadership for people with learning disabilities
- Inspire innovation, best practice and continuous improvement
- Model relational, values-based leadership at the heart of everything
You’ll bring proven experience leading social care or supported housing services at a senior level, with a passion for relational approaches to inclusion, community and care.
If this sounds like you and you’re looking for an exceptional leadership opportunity with a unique, values-driven organisation, please do get in touch!
How to apply
If you’re excited by this opportunity, please contact Lizzy Clark at Harris Hill at
Deadline for applications: Monday 26th May
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Fundraising lead (fixed term 12-month contract, 0.4 FTE i.e. 14 hours a week)
JustMoney Movement is seeking a part-time Fundraising lead to help us grow a more sustainable funding base. The role will work with senior staff to develop our strategic case for support to target small organisational/ institutional donors (£1-5k grants/ donations).
We are a Christian charity using education and advocacy to work towards our vision of a fairer, greener future, through the transformation of our financial system and wider economy. We want to grow and diversify our funding base, reducing our dependence on a small number of grants, and building a movement of allies who feel part of the community and are willing to financially support it.
The Fundraising lead will work with senior staff to develop a case for support for our overall strategy and use this to target small organisational/ institutional donors including small trusts; corporates and organisations; and churches.
Role description
· Grade 3.1 expected FTE salary £35,700 pro-rated to 0.4 FTE/ 14 hours a week = £14,280 (subject to annual inflationary pay review).
· Fixed term 12-month contract. This post has funding for 1 year. If successful, there could be scope to extend the role for longer.
· Remote based: this role will be based from home, with occasional travel to meetings in London or elsewhere in the UK, for which expenses will be payable. This role is equivalent to 2 days a week but hours can be worked flexibly through the week.
· This role requires applicants to have the right to live and work in the UK.
· Whilst this is advertised as a staff role, we would consider applications from consultants taking on the role as part of their portfolio.
Please apply via Charity Job with your CV and a cover letter outlining how you meet the person specification below, by 9am on 2 June 2025. Interviews (via Zoom) will be on 9 or 10 June.
Role Requirements
· Develop and deliver JustMoney Movement’s core fundraising strategy for small organisational/ institutional donors (donations/ grants of between £1-5k) targeting small trusts, organisations, corporates and churches.
· Work with senior staff to create a ‘case for support’ for JustMoney Movement’s overall strategy.
· Identify, develop and steward relationships with aligned small trusts, organisations, corporates and churches (in conjunction with other staff, especially the Executive Director [ED] and Director of Movement Building [DMB]).
· Design and implement the initial year of an annual programme of fundraising communications with these audiences including proposals, stewardship and reporting.
· Work closely with the ED and DMB to ensure prospects are passed on for a bespoke approach where appropriate.
· Help to set realistic targets for the ‘foundation’ 12/18 months, and take responsibility for meeting these, providing regular updates to senior staff and trustees.
· Maintain contacts and work with others in the team to develop appropriate systems and processes to support this area of fundraising.
Person specification
Essential
· Empathy with JustMoney Movement’s vision and work.
· Experience of leading one or more of the following areas of fundraising for a charity:
o Small trusts and foundations
o Corporate/ organisational
o Churches
· Experience of developing a Case for Support.
· Creative and imaginative thinker finding new opportunities to reach new potential funders.
· Exceptional organisational skills, including attention to detail and the ability to multi-task.
· Persuasive written and verbal communication skills.
· A strong “can-do” attitude, combining practical, hands-on skills with a strategic mindset.
· Ability to work collaboratively within a small team, as well as working independently.
· An understanding of and demonstrable commitment to equal opportunities, diversity and inclusion.
· As the charity is a Christian organisation, the successful applicant will be expected to be in sympathy with the Christian faith and will demonstrate a commitment to the mission, principles, values and practices of the organisation.
Ideal
· Experience of working in a Christian charity or church setting
· Familiarity with economic justice (e.g. banking, finance or tax justice) issues, especially within a Christian framework
Please download the recruitment pack and use the information to submit a cover letter with your CV outlining how you meet the person specification. The recruitment closes at 9am on 2 June 2025. and interviews will take place via Zoom on 9 or 10 June.
We aim to be the go-to organisation for Christians and churches who want to connect faith, money and justice to seek a fairer, greener world.
The client requests no contact from agencies or media sales.
Assistant Finance Business Partner x 2
(SEO)
£41,055 - £44,415 (National)
+ £5,000 Accountancy Allowance or £2,500 Part Qualification Allowance
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK - His Majesty's Government - we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions.
Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.
Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.
We are recruiting for two positions into the Workplace Projects department. These positions sit within their LCR (Lifecycle Replacement) and CRP (Client Requested Projects), supporting project managers by monitoring project progress and providing insightful management information to allow for accurate forecasting against budgets.
The responsibilities of the Assistant Finance Business Partner(s) will include:
- Producing management accounts for relevant budget holders and contributing to GPA's client budget process
- Partnering with the LCR and Net Zero / CRP programme managers and external partners to ensure that all expenditure has been accurately assessed based on project completion and integrity is applied
- That regular reconciliations and sampling of the project accounts are completed including timely project closure assessments
- Provide advice on financial treatment of project costs to ensure that all items are correctly assessed for capitalisation, and that the treatment of abortive costs and feasibility works are appropriately treated as RDEL, while being allocated to the correct projects
- Attendance at monthly stakeholder meetings to support the management of projects, supply chain and client relationships
- Supporting any client discussions as required to ensure recovery of billed amounts, keeping accrued income minimal and controlled
- Building a network internally with other finance teams to ensure smooth transition of data and knowledge between interlinked processes, and contributing as part of the wider finance team
- Preparing balance sheet reconciliations including accruals and prepayments
- Take ownership of key financial processes, including the preparation and processing of journals, while supporting both internal and external audits.
- Play a proactive role in facilitating forecasting and reporting activities, and use your analytical skills to identify trends, risks, and opportunities within the financial data to inform strategic decision-making.
Key Skills & Experience
- CCAB or equivalent part-qualified or finalist-level candidates required, full qualification desirable.
- Experience in facilities management or estates-related roles (e.g. property management, construction projects) is preferable, however candidates from other backgrounds will be considered.
- Understanding of project accounting fundamentals is essential; experience with subcontractors or procurement for facilities management is advantageous.
- Strong month-end management accounting experience required.
- Confident communicator, able to engage effectively with stakeholders from varied backgrounds.
The GPA is com