Online Volunteer English Tutor Volunteer Roles

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London, helping them to play their full part in the community. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for adults currently include: ESOL classes (English for Speakers of Other Languages), a creative writing workshop, drama group, yoga and gardening project.

About the CARAS ESOL Team:

COVID has posed unprecedented challenges to refugees and people seeking asylum in London. Many of those we meet have arrived alone in the UK and have been living in contingency accommodation for many months. Our ESOL team offer English language classes to adults at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling people to attend college and access other services in the future.

About the Role:

CARAS is looking for volunteer ESOL Teaching Assistants to support our online Zoom classes on Tuesday mornings:

Entry 1 class: 10 to 11.30am

Entry 2 class: 11.30am to 1pm (plus a 15-minute debrief)

You are welcome to apply to volunteer in one or both classes. Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

As a volunteer ESOL Teaching Assistant your role is flexible and varied. It will involve supporting the Adult ESOL Teacher in the delivery of online Zoom classes, as well as providing learners with one-to-one or small-group support.

Volunteer  tasks and responsibilities:

Providing learners with one-to-one or small group support within ESOL classes;

Helping learners build confidence in digital literacy;

Attending and contributing to volunteer debriefs after each session;

Helping create “learner portraits” to understand their strengths and areas of interest;

Making use of any community languages you may know to help students during the class;

Working collaboratively as a team and helping to shape the project;

Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;

Assisting participants to recognise and celebrate their achievements;

Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, online communications and all other policies as relevant.

Requirements: 

Essential:

To be 18 years or older;

An interest in education and English language teaching;

To be non-judgemental and able to engage with people from diverse cultural backgrounds;

To be reliable and punctual;

Excellent communication skills, especially with people with varying levels of English;

The ability to volunteer on Tuesday mornings during Wandsworth term time for a minimum of three months;

Currently resident in the UK;

Able to provide five years’ worth of addresses, and willing to undergo a DBS check;

Able to attend compulsory volunteer induction training (online) general and safeguarding prior to start of role

Desirable:

Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

Through volunteering with us you will:

Meet new members of your local community;

Learn about different cultures;

Learn about issues relating to refugees and people seeking asylum;

Work as part of a friendly, welcoming team;

Develop your skills and competencies;

Be able to access relevant training, including ESOL safeguarding training;

Gain experience in teaching and interpreting.

At Happy Baby Community, we provide safe and resilient communities for pregnant women and women with young children who have fled war, violence and traffickers and are seeking asylum in the UK. We want to make sure we protect and empower each other, through shared knowledge and understanding. We meet to learn from one another and to feel strong and supported - able to work, study, volunteer, and help others in need.

We are looking for online English teachers to join our vibrant team! 

HBC offers online English classes using Zoom on Wednesdays and Fridays 10am-1pm UK time. Classes run for about 45 minutes, offering L0- literacy, L1-Beginner, L2- Elementary and L3- Intermediate. We also do some one-one literacy tutoring. The classes start on the hour. Some of our teachers teach multiple classes and some only teach one depending on their availability. As an online English teacher, your responsibilities will include preparing and delivering lessons to improve students' reading, writing, and speaking skills.

We are looking for female volunteers with the following desired criteria:

• Experience teaching ESOL
• Teaching qualification
• Familiarity/experience with Zoom
• Passion to teach
• Weekday availability

What do we offer our volunteers?

• A vibrant working culture
• Strong connections and support system
• Valuable work experience with a diverse and vulnerable community of learners
• A professional reference after 6 months
• Ongoing training and development opportunities

Thank you for your interest. We look forward to hearing from you soon!

Are you passionate about supporting people to improve their language and communication skills? Are you working towards a teaching qualification and looking to gain relevant experience? 

We are looking for new ESOL volunteers to support our qualified tutors in the classroom. Volunteers play a fundamental role in our classes. All of our classes are led by paid teachers, however, they are also often supported by volunteer teaching assistants.

Whether helping to set up the classroom, supporting participants during group work or offering support and advice on local services, the contribution made by volunteers in our classrooms is vital.

Skills/ experience

• CELTA or similar qualification is desirable
• Teaching experience is desirable

In return, volunteers will have the opportunity to:

• Gain experience of English language teaching in a community setting with a friendly team
• Gain support and advice on professional development for those looking to become an ESOL teacher

Most of our classes are held face to face in West London, with some having a blended / online learning approach with Zoom.

If you are interested please send your CV and cover letter via Charity Jobs and our volunteer coordinator will get back to you. Please let us know your relevant experience, availability and why you would like to support Nova.

Do you live in Wales and want to gain valuable skills, have new experiences, and support vulnerable people?

We are offering 1 young people aged 18-25 the opportunity to volunteer for up to 11 months with the Swedish Red Cross in Stockholm. The programme will run from September 2024 – August 2025.

You will be working on a range of projects, which will give you the chance to explore the different kinds of social action that the Swedish Red Cross undertake in Stockholm. This is a great opportunity to get involved in these projects and find out what you are interested in. For more details on the role and the projects available, have a look at the role description. The main thing we want to see is your motivation for this placement!

The Swedish Red Cross Youth is excited to welcome two volunteers in collaboration with British Red Cross this fall. This opportunity offers volunteers the chance to contribute to the vital work of the Swedish Red Cross Youth in addressing the needs of youth in socio-economically vulnerable areas and strengthening the capacity of our volunteers nationwide and will also offer you an opportunity to volunteer in our breakfast clubs, homework help groups, support chats, tutoring sessions and other member meetings. The placement is in central Stockholm, at the Swedish Red Cross HQ. As a Volunteer in this programme, you will play a crucial role in supporting the activities coordinated by the Red Cross Youth, gaining valuable experience in community development, crisis management, and international collaboration. Your efforts will contribute to creating positive forums for young people in Sweden to network and foster a sense of community and empowerment.

Please note that only young people based in Wales can apply for this role. We are especially interested in applications from those who are from low socio-economic backgrounds, are carers or are care experienced, have accessed free school meals, are refugees or asylum seekers and those with disabilities or additional needs.

The closing date for applications is Wednesday 1 May 2024.

Interviews will take place online with shortlisted candidates.

Successful applicants will ideally satisfy any one of the following criteria:

• Low household income (under £26,000).
• Are carers/have experience in the care system.
• Have accessed free school meals.
• Are a refugee.
• Are currently seeking asylum.
• Are disabled or have additional needs.

Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college. 

About the Role: 

CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face youth Digital ESOL classes in Tooting on Mondays and Wednesdays. 

Study programme in English, Maths, Digital skills and Cooking: Monday 10am to 3pm 

Study programme in English, Maths and Digital skills: Wednesday 10am to 6pm 

You can apply to volunteer in one or more sessions. Each session lasts 2 hours. 

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer  tasks and responsibilities: 

Providing learners with one-to-one or small group support within ESOL classes; 

Help young people to build confidence in digital literacy; 

Helping to set up the classroom and provide learners with classroom resources; 

Helping create “learner portraits” to understand their strengths and areas of interest; 

Engaging learners in informal conversations or games during breaks to help them practice their conversational English. 

Checking the session plan aims with the lead teacher and assisting learners achieve them; 

Attending and contributing to volunteer debriefs after each session; 

Making use of any community languages you may know to help students during the class; 

Working collaboratively as a team and helping to shape the project; 

Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential; 

Assisting participants to recognise and celebrate their achievements; 

Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant. 

Requirements: 

Essential: 

To be 18 years or older; 

Able to travel to our community centre in Tooting (travel expenses can be reimbursed); 

An interest in education and English language teaching; 

To be non-judgemental and able to engage with people from diverse backgrounds; 

To be reliable and punctual; 

Excellent communication skills, especially with people who are new to English; 

The ability to volunteer on Monday mornings and Wednesday afternoons/evenings during Wandsworth term time for a minimum of three months; 

Implementing safety measures to keep classes COVID secure; 

Currently resident in the UK; 

Able to provide five years’ worth of addresses, and willing to undergo a DBS check; 

Able to attend volunteer induction training (online) prior to start of role 

Desirable: 

Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish. 

Through volunteering with us you will: 

Gain experience of English language teaching; 

Meet new members of your local community; 

Learn about different cultures; 

Learn about issues relating to refugees and people seeking asylum; 

Work as part of a friendly, welcoming team; 

Develop your skills and competencies; 

Be able to access relevant training, including safeguarding training. 

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London, helping them to play their full part in the community. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. 

To Apply: 

To apply for this opportunity, download and complete the CARAS volunteer application form, using this volunteer role description to inform your answers.

This is an unpaid and voluntary role.

• Working arrangements: work-from-home

• Hours: 20 hours per week 

• Application process: Interested candidates should submit their CV and a one-page cover letter detailing their relevant experience and how they would contribute to the shared role. Only shortlisted candidates will be contacted for an interview.

About Exam Star Learner

 Exam Star Learner is an educational charity. We are on a mission to address the lack of access to personalised learning support for underprivileged youth. We aim to deliver personalised and affordable tutorials in Maths, English, Science, and French to underachieving and disadvantaged children and young people. We are dedicated to narrowing the attainment gap, boosting confidence, and raising aspirations of 5-18year-olds. We believe that no child should be left behind in the Southwark community due to financial constraints.

Education is unfair

A growing number of parents and guardians are paying for children as young as four to receive additional tuition. Research show that unlike their well-off peers, many children from lower income families are unable to afford the cost of private tuition which averages £25 per hour in London. This exacerbates education inequalities and contributes to widening the attainment gap.

Exam Star Learner Levelling the Playing Field

Unlike other tuition organisations, Exam Star Learner’s private tuition is genuinely affordable and personalised. Compassion, equality, and independence are among our core values.

We want to inspire our students and help them gain confidence and self-esteem so that they can maximise their potential and achieve greater success in school and in the workplace. We pair children and young people with tutors, and they learn in weekly personalised online tutorials which cater to their specific learning needs. We are currently in partnership with Southwark Council and the DofE.

About the opportunity

We are on the lookout for ten motivated Volunteer Recruitment Officers to join our team. This is an unpaid and voluntary role. In this shared role, each officer  will work closely together to develop and implement a comprehensive plan to recruit volunteer tutors. The goal is to recruit and retain a pool of at least 200 retired teachers who can dedicate 4 hours to one-on-one and small group tutoring in English, Maths, Science, and/or French for children and young people aged 5-18. These tutorials will be conducted both in person (in Southwark schools) and online. The professionals will be responsible for recruiting, training, supporting, and retaining volunteer tutors to help reduce the education gap and raise the aspirations of underprivileged children and young people.

Detailed Tasks:

1. Volunteer Tutor Recruitment Strategy Document (Candidates 1 & 2):

Candidate 1: Strategy Development

· Collaborate with the charity Director to write a robust volunteer tutor recruitment strategy document.

· Discuss and refine the strategy document with Candidate 2.

Candidate 2: Recruitment Process

· Execute the recruitment strategy developed by Candidate 1.

· Manage all stages of the recruitment process for volunteer tutors, including advertising, screening, interviewing, and onboarding.

2. Training and Development (Candidates 3 & 4):

Candidate 3: Training Design

· Design a training programme for volunteer tutors.

· Collaborate with Candidate 4 to align the training programme with the recruitment strategy and volunteer management system.

Candidate 4: Training Delivery & Development

· Deliver the training programme designed by Candidate 3.

· Develop a system to track volunteer progress and collect feedback on the training programme.

3. Volunteer Management (Candidates 5 & 6):

Candidate 5: Volunteer Support

· Establish effective processes for volunteer management.

· Offer guidance and support to volunteer tutors, addressing any questions or issues that arise.

Candidate 6: Coordination & Updating Systems

· Track and record tutorial attendance and ensure that both students and volunteer tutors attend the sessions.

· Liaise with parents/guardians, school teachers and volunteer tutors as and when required to facilitate tutorials (i.e. provide support around rescheduling missed tutorials, tutorial scheduling issues, payment queries, refunds, lateness, re-sharing video conferencing links, sending reminders about tutorial sessions etc)

· Regularly review and update the volunteer management database to ensure efficiency and effectiveness.

4. Retention Strategies, Monitoring, Evaluation, and Marketing (Candidates 7 & 8):

Candidate 7: Retention Strategies & Monitoring

· Write a strategy document to encourage volunteers to remain engaged.

· Monitor the quality of tutorials by gathering feedback success stories from students, parents, and school teachers after each session.

Candidate 8: Evaluation & Marketing

· Establish methods to monitor and assess the effectiveness of the volunteer recruitment and retention strategies.

· Collect feedback and success stories from volunteer tutors to share on social media for marketing purposes.

5. Administrative Support and Tutorial Scheduling (Candidates 9 & 10):

Candidate 9: Administrative Support

·  Liaise with the team and rovide administrative support as and when necessary,  including advertising, screening, interviewing, and onboarding of volunteer tutors, coordinating tutorials and tracking tutorial attendance, record-keeping, scheduling, and documentation etc

Candidate 10: Manage Tutorial scheduling, Update and Manage Tutors and Students Records

· Update and Manage Tutors profiles on our website (ensure all available tutors are accurately listed)

· Update and Manage Students Records to help us monitor number of tutorials delivered.

· Provide information and guidance to parents/guardians and school teachers regarding  booking tutorials

(i.e handle communications and queries regarding scheduling tutorial sessions through our website, provide information and guidance around booking tutorials)

Volunteer Tutor Recruitment Timeline

The recruitment process for volunteer tutors will commence immediately upon the start of the shared role. The goal is to recruit a pool of at least 200 retired teachers within a timeframe of 6 months. However, the timeline may be subject to adjustments based on the availability and suitability of volunteer tutors.

Work Schedule

This is an unpaid and voluntary role. Each candidate should not work more than 20 hours per week, but there is flexibility to accommodate the needs and schedules of team members.

Qualifications

· Relevant experience in volunteer recruitment or a similar role.

· Excellent communication and interpersonal skills.

· Ability to work well as part of a team and independently.

· Experience in training and development is beneficial. Familiarity with the charity sector, particularly in education, is advantageous.

Role: Referral volunteer (laptops)

Team: Casework

Supervised by: Adult caseworker

Location: Tooting office on a Thursday afternoon (2-5pm) for period of training/induction. Remote or in person once induction is complete.

Time commitment: 3 hours a week, we ask that volunteers commit for a minimum of 6 months

About CARAS :

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work:

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do

About the Role:

CARAS offers advocacy casework integrated into all of its projects, ensuring that people who attend our groups can access support to address issues in a friendly and timely manner. A key part of the casework service is to help connect people to resources and activities that they need.

A key areas of need is digital access, either by smart phone or laptop.

People living in asylum accommodation receive £9/week making saving for items impossible.

Whilst many activities have returned to face-to-face delivery many have stayed online, not having a laptop impedes people’s ability to join English classes and social activities. People attending college face difficulties in completing college work without access to computers in the evenings, access to a laptop means people are able to take greater control over their independent learning. Smart phones make a huge difference in people’s ability to have contact with family and community across the world.

To meet this need we have built a partnership with a grant giving organisation, Acts435, to support people to get personal laptops.

We are able to refer 5 people at a time for grants to buy new laptops/phones. Once the grant money is received we purchase the devices for community members to collect.

We are looking for a volunteer to do these referrals each month and support people to purchase and receive their laptops and phones. This is an extremely rewarding role, interacting with lots of the CARAS community members and making a very tangible positive impact on people’s lives.

Tasks and Responsibilities:

- contacting community members who are on our waiting lists by phone to explain the scheme to them

- complete grant applications with community members

- monitoring the grant platform to see when grants have been made

- purchasing laptops online and liaising with community members to arrange collection

- completing monitoring forms with community members once grants are recieved and uploading to grant platform

- recording all referrals and work done on our case management system (lamplight)

Person specification:

Essential

· Confidence in using IT (online forms, online shopping, google maps, email, DocuSign)

· To be non-judgemental and able to engage with people from diverse backgrounds;

· A commitment to confidentiality and data protection

· Thorough with good attention to detail

· Reliable

· A high level of spoken and written English

· Excellent communication skills, especially with people who are new to English;

· Ability to gather information from people in a sensitive way

· A calm, friendly, kind and patient approach

· Enjoyment in speaking to new people

· A commitment to working in an empowering way

· Able to maintain boundaries

· Able to work autonomously

· Currently resident in the UK

Desirable

· Experience working with refugees and asylum seekers

· Fluent in one or more of: Pashtu, Farsi, Tigrinya, Somali, Arabic or Dari, Russian, Ukrainian, Albanian, Amharic, Kurdish Sorani, Spanish, French

· Experience of working with interpreters

Benefits to Volunteering:

Through volunteering with us you will:

· Learn about issues relating to refugees and people seeking asylum;

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training, including safeguarding training.

All volunteers must complete a DBS check and attend training with us before starting. You will also receive training and support relevant to your specific role.

To Apply:

To Apply To apply for this opportunity, download and complete the CARAS volunteer application form, using this volunteer role description to inform your answers.

Successful applicants will have an informal meeting with the Adult caseworker, and one with community members, to assess compatibility to the role. These meetings will be on a rolling basis so apply ASAP.

About CARAS:  

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include: ESOL classes (English for Speakers of Other Languages), study group, youth club, swimming lessons and football.  

About Youth Club:  

Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games.

Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7BU. 

About Sports Programme: 

We work in partnership with Fulham Kicks to run a football session every Monday. We provide 1:1 sports advice to help build confidence and remove barriers by supporting young people to plan their journeys and accompanying them to join their first sessions. We find new sessions for young people at youth clubs, gyms and other sports providers. We arrange frequent trips to offer new sports to our young people including: boxing, yoga, trampolining and hopefully to go-karting.

We will also deliver a research project to sports providers, local authorities, support networks and other young people.  The project will detail: (1) the accessibility barriers to sports faced by young people, (2) methods of best practice on including young refugees and asylum seekers, (3) funding and support options available from local authorities, and (4) what participatory 1:1 support looks like for young people. 

About the role:  

As a sports program volunteer, you would be helping young people to travel safely around London, to feel welcome in the city, to join in with sports activities where possible and to inspire young people to take part in sports. You will need to go on group trips to external sports providers and to attend our youth club occasionally. We welcome volunteers with any level of sporting ability, the only thing necessary is to be willing to give some sports a go when it is possible. Please note, some sessions you attend will be only for under 18’s, and so you will not always be allowed to take part, and then your role will only be to accompany. We are very happy to be flexible regarding which sessions you attend according to your interests.

We ask for a commitment of at least 1-2 sports sessions or youth club evenings every month. Our youth club runs every Wednesday from 6.00-8.00pm, the external sports trips will usually be weekday evenings. We are able to be flexible according to your schedule.

Tasks and responsibilities:  

• To attend and contribute to volunteer de-briefs which occur after each session/trip. 
• Providing feedback of your experience to contribute to the research project.
• To act as a positive role model and set standards of behaviour when volunteering with young people. 
• To encourage and inspire young people to reach their full potential. 
• To assist young people to both recognise and celebrate their achievements. 
• To challenge young peoples’ negative attitudes and behaviour in an appropriate manner. 
• To adhere to CARAS Child Protection procedures, Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant. 
• To occasionally research local sports providers to find sessions for our young people.

Requirements: 

Essential: 

To be 18 years or older;  

• To be non-judgemental and able to engage with people from diverse cultural backgrounds; 
• To be reliable and punctual; 
• Excellent communication skills, especially with people with varying levels of English; 
• To be passionate about sports and helping young people to access sports.
• Current resident of the UK; 
• Able to provide five years’ worth of addresses, and willing to undergo a DBS check; 
• Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of role 

Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm – 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12noon – 2pm once every 3 months.  

Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.  

Desirable:  

• Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish. 

Through volunteering with us you will:  

• Meet new members of your local community; 
• Learn about different cultures; 
• Learn about issues relating to refugees and people seeking asylum and their ability to access sports in London; 
• Work as part of a friendly, welcoming team; 
• Develop your skills and competencies; 
• Be able to access relevant training; 

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic well-being of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include ESOL classes (English for Speakers of Other Languages), study groups, youth clubs, sports trips and football.

Volunteering With CARAS – Our Community of Welcome

CARAS has a proud history of volunteers helping us deliver our charitable aims. Volunteers are an essential part of the CARAS community, bringing skills, insights, experience, different languages, and enthusiasm to the roles.

Community members tell us that welcome by volunteers is so important in an often hostile world. It helps them feel safe and wanted. Community is at the heart of all we do, and we could not deliver the projects we do without the enormous contribution volunteers bring. Thank you for taking the time to consider volunteering with us.

About Sports Programme:

We work in partnership with Fulham Kicks to run a football session every Monday evening. We provide 1:1 sports advice to help build confidence and remove barriers by supporting young people to plan their journeys and accompanying them to join their first sessions. We find new activities and memberships for young people at youth clubs, gyms and other sports providers. We arrange frequent trips to offer sports to our young people including boxing, yoga, trampolining and hopefully go-karting.

To advance and continue this work we have an exciting new element to the project. The research project will detail: (1) the accessibility barriers faced by young people, (2) methods of best practice for including young refugees and asylum seekers, (3) funding and support options available from local authorities, and (4) what participatory 1:1 support looks like for young people.

About the role: 

As a Sports research volunteer, you will work with four young people hired as peer researchers to co-design and deliver a research project to sports providers, local authorities, support networks and other young people. The aim here is to help to remove barriers that young refugees and asylum seekers face in accessing the sports they enjoy. You can do this remotely, researching sports providers and finding sessions for our young people to attend. You will also take part in in-person workshops looking at young refugees and asylum seekers’ experiences in accessing sports in London. You will work with the young people to design questionnaires and deliver the results to local authorities and sports providers. You may need to help young people to travel safely around London and to feel welcome in the city. We would love you to join in with activities where possible and if you would like to.

We ask for a commitment of at least 2-3 hours per month in your own time, and to attend workshops over the Summer for the research project.

Tasks and responsibilities: 

· To attend research workshops and assist staff in facilitating them.

· To support young people in their co-design of the project

· To act as a positive role model and set standards of behaviour when volunteering with young people.

· To participate in research in an independent, open-minded and fair way.

· To encourage and inspire young people to reach their full potential.

· To assist young people to both recognise and celebrate their achievements.

· To challenge young people’s negative attitudes and behaviour in an appropriate manner.

· To adhere to CARAS Child Protection procedures, Confidentiality Policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.

Requirements: 

To be 18 years or older;

· To have access to your own IT device and to be comfortable using Google Search and Microsoft Office.

· To be able to work both from home and at CARAS

· To be non-judgemental and able to engage with people from diverse cultural backgrounds;

· To be reliable and punctual;

· Excellent communication skills, especially with people with varying levels of English;

· Current resident of the UK;

· Able to provide five years’ worth of addresses, and willing to undergo a DBS check;

· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of the role:

Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6 pm – 8 pm. we offer the same training on Tuesday and Wednesday daytimes online between 12 noon – 2 pm once every 3 months.

Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite for being accepted as a volunteer at CARAS.

Desirable: 

· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

· Some experience in designing/ using questionnaires and surveys to inform services or activities

· To be confident in advocating for young people and explaining their life experiences to local authorities and sports providers.

Through volunteering with us you will:

· Meet new members of your local community;

· Learn about different cultures;

· Learn about issues relating to refugees and people seeking asylum;

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training;

About CARAS:

CARAS is a leading refugee charity in Southwest London, providing firm foundations for new-arrival asylum seekers to build happy and successful lives. Arriving as an asylum seeker in the UK can be a terrifying and disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. We exist to help people seeking asylum overcome those challenges, and to help them rebuild their lives.

We provide person-centred educational, social and casework support to over 600 young people and adults across South London each year, recognising the moment of arrival as one of opportunity. Our work provides individuals with essential support to build language and employability skills, develop social networks and friendships, and access essential services such as legal and mental health services. Our work has multi-generational impact, providing forced migrants with early interventions to support language and skill acquisition, tackling the root causes of socio-economic marginalisation by supporting social inclusion and future labour market access.

Volunteering with CARAS – our Community of Welcome:

CARAS has a proud history of volunteers helping us deliver our charitable aims. Volunteers are an essential part of the CARAS community, bringing skills, insights, experience, different languages, and enthusiasm to the roles. Community members tell us the welcome by volunteers is so important in an often hostile world. It helps them feel safe and wanted. Community is at the heart of all we do, and we could not deliver the projects we do without the enormous contribution that volunteers bring.

About CARAS Adult Programme:

Alongside educational and casework support, CARAS has a thriving social program of weekly activities, from women’s yoga, to creative coffee afternoons, sports sessions and workshops, designed and built in collaboration with our community, volunteers and local partners. Most people we work with in the adult team are waiting for a decision on their asylum claim, are accommodated in cramped and inadequate hotels contracted by the Home Office for up to – and sometimes more than – 2 years whilst they wait for a decision on their asylum claim. During this time, they are eligible for only £8.86 per week and are prohibited from working. This is an incredibly stressful and disempowering period for those seeking asylum. Against this backdrop, our social activities exist as spaces of welcome, for people to come and make meaningful connections, build confidence and importantly – have fun!

About the Trips and Holiday Activities Project:

Alongside our weekly timetable of term time activities, we run trips across London during the school holidays. These are always chosen and planned together with our community members, and so far have included trips to famous parks, museums, galleries, and the theatre. We know from our community members how important these trips are; they are a chance to explore parts of the city that would otherwise be inaccessible, and to feel more at home in the city. As one community member told us, ‘to discover new places…this makes us feel included’. They are an opportunity to learn something new with others, to meet new people, relax and have fun.

About the Role:

To support us with these trips and holiday activities, we are looking for friendly, welcoming, enthusiastic and proactive volunteers. You will support us practically to ensure the trips run smoothly and on time, but also will be an essential part of our community of welcome – to chat and get to know our community members, and make sure everyone feels included and is having a good time.

We intend to hold 2 trips in the Easter holidays, and up to 5 trips in the summer holidays. These will all be in locations across London, most likely during daytime hours. We will also run a combination of adult-only and child-friendly trips across the year – this is what our community have told us they want! We usually have a group of 10-20 community members and will always have at least one CARAS staff member present too.

Ideally, we are looking for volunteers who are flexible during school holidays and can attend at least 3 trips throughout the year, though we may consider those who might only be able to volunteer on a one-off basis.

Tasks and Responsibilities:

To attend CARAS trips as and when you are available to do so.

To support with the logistics of travelling to and from the trip location.

To keep an eye on the general health and wellbeing of our Community Members and report any concerns to the CARAS staff member present.

To encourage positive connections between people and the places we are visiting, opening up conversations to learn about each other.

On family-friendly trips, to assist where needed with the supervision of children present (alongside parents)

Requirements – Essential:

To be 18 years or older;

To be non-judgemental and able to engage with people from diverse cultural backgrounds;

To be reliable and punctual;

To be welcoming, friendly part of the group, and to make sure our community members have the best and most fruitful time possible at the locations we visit.

Excellent communication skills, especially with people with varying levels of English;

Current resident of the UK;

Able to provide five years’ worth of addresses, and willing to undergo a DBS check;

Able to complete compulsory volunteer induction training (online) general and safeguarding via 2 self-paced induction training webinars prior to the start of role;

Requirements – Desirable:

Knowledge of community languages, such as Farsi, Arabic, Tigrinya, Amharic, Somali and Spanish.

Through volunteering with us you will gain:

An opportunity to connect with and learn from a vibrant and diverse community of people who are new to the city;

A chance to share your knowledge of the city and places of interest with our community;

A deeper understanding of the experiences, challenges, and strengths of those seeking asylum here;

A deeper understanding of language-inclusive practices in multi-lingual groups;

Develop your skills and competencies;

Adult Casework Volunteer - Role description 

Role: Adult Casework Volunteer 

Team: Casework 

Supervised by: Adult caseworker 

Location: Tooting office on a Thursday afternoon (2-5.30pm)

Time commitment: 3.5 hours a week, we ask that volunteers commit for a minimum of 6 months 

About CARAS :  

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do 

About CARAS casework:

CARAS works with adults and young people of a refugee and asylum seeker background to find solutions to their problems. There are two separate sub-teams within the Casework team; young people and adults. We support adults to navigate the asylum system, understand their options, access benefits, connect with services and realise their goals. We are a non-specialist casework and advocacy service, so we work in close partnership with other local organisations to whom we refer people with more complex issues.

Using the empowerment model, our casework service embodies CARAS’ values of ‘with not for’, always striving to ensure people are armed with the information and resources they need to make decisions and take action for themselves.

About the Role:

We are currently recruiting for 2 volunteers to join our Adult Casework team. 

The purpose of the Adult Casework volunteer role is to support adults with a refugee or asylum seeking background to understand their rights, access information and services, and ultimately, take control of their own lives. You will work with individuals to address problems they may face relating to, among other issues, asylum support, accessing healthcare and education, access to legal advice and finding activities and opportunities.

You will start from an understanding that individuals are always best placed to solve their own problems, and often need nothing more than to talk out a problem and find the solution themselves. When helpful, you will provide information to clarify and support to take action. 

The Adult Casework team hold a support session at our office in Tooting on Thursday afternoons from 2-5.30pm.  Volunteer caseworkers have 1:1 appointments, either in person or by phone, with CARAS members.  These can be related to a range of topics.  Currently our biggest areas of work are around housing for people seeking asylum, access to college, nursery/school places for children, referrals to mental health providers, searches and signposting to activities, finding solicitors and supporting people to apply for bus passes and ID cards.  Volunteers also support with administrative tasks such as updating our databases, collating resources and creating information guides. 

Adult Casework Volunteer Tasks and Responsibilities:  

• Working in an empowering way with individuals and promoting their independence through goal-setting.  

• Supporting people to develop their knowledge of rights and entitlements.   

• Assisting with filling out forms 

• Signposting and referring onto other services and organisations.  

• Gathering information from experts and disseminating information to people in an accessible manner.  

• Engaging in collaborative internet and phone research on services, organisations and grants.  

• Flagging safeguarding concerns and other issues where further support is required.  

• Keeping accurate casenotes 

• Supporting to maintain our signposting database 

• Researching and collating resources 

• Working collaboratively as a team and assisting to shape the Adult Casework project.  

• Adhering to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.  

Requirements:

Essential

• Experience of doing 1:1 advice work/casework.

• Excellent communication skills, especially with people with varying levels of English.   

• Confidence in using IT (Microsft office, outlook, zoom, Google search, online forms)  

• To be non-judgemental and able to engage with people from diverse backgrounds; 

• A commitment to confidentiality and data protection 

• Thorough with good attention to detail 

• Reliable 

• A high level of spoken and written English 

• Ability to gather information from people in a sensitive way  

• A calm, friendly, kind and patient approach 

• Enjoyment in speaking to new people 

• A commitment to working in an empowering way 

• Able to maintain boundaries 

• Able to work autonomously 

• Currently resident in the UK 

Desirable 

• Working knowledge or experience of relevant law and policy around asylum support, the asylum process, rights and entitlements for people seeking asylum 

• Experience of working with interpreters 

• Direct experience of the UK immigration system.  

• Past experience of working with people seeking asylum 

• Proficiency in one or more of the following languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu or Vietnamese.  

We will prioritise applicants with lived experience of the asylum process 

Benefits to Volunteering:

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

•  Be able to access relevant training, including safeguarding training. 

• Obtain a reference from us relating to your volunteering 

All volunteers must complete a basic DBS check for volunteers working with adults and attend training with us before starting.  You will also receive training and support relevant to your specific role. 

To Apply:

To apply for this opportunity, download and complete the CARAS volunteer application form, using this volunteer role description to inform your answers.

 Applicants will have an informal meeting with the Adult caseworker, and one with community members, to assess compatibility to the role. These meetings will be on a rolling basis so apply ASAP. 

Successful applicants will undergo training and induction with our team.