Online volunteer roles

Lead Support Volunteer

We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.

About this opportunity
We are looking to recruit a Lead Support Volunteer for the Stratford-upon-Avon and District Group. As a Lead Support Volunteer, you will be coordinating the support team, representing the needs of people affected by MS and our services and collate information about relevant local organisations. See a video about one of our Support Volunteers here.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll have empathetic listening and interpersonal skills and be able to support a team of volunteers.

Apply 

Read through the role description carefully

Please apply online 

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Finance Volunteer

We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.

About this opportunity
We are looking to recruit a Finance Volunteer for our Peterborough and District Group. As a Finance Volunteer, you would be joining a coordinating team of volunteers to plan and deliver services and activities to support people locally.

You will maintain and approve income and expenditure records and explain financial information clearly to other group members. You would ensure our financial requirements and policies are followed, and that money is spent in a cost effective manner.

This is a great opportunity to gain experience with a large charity, develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be comfortable with figures, preferably with an accounting or business background.

Apply 

Read through the role description carefully

Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Montgomeryshire Wildlife Trust

Closing Date: 30th June. Based: Regular meetings in Welshpool office and on-line

Are you a wise owl? A busy bee? An eager beaver? Do you have hawk eyes? If so, you might be just who we’re looking for to join our Trustees team and help us champion local wildlife.

We are seeking an enthusiastic and confident person to join our Board of Trustees.  

Our Trustees are the guardians of our charity, working together to ensure Montgomeryshire Wildlife Trust fulfils its charitable activities and delivers on its vision, mission and values. They do this by steering its direction and overseeing the work of our CEO and staff. Our Trustees come together regularly to receive a report from the CEO, to discuss and agree issues of strategic importance and to ensure the charity is being run effectively. Meetings are held as hybrid sessions so Trustees can attend remotely, or in-person at our Welshpool headquarters

Montgomeryshire Wildlife Trust was founded in 1982 and is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts.  We are the county's leading nature conservation organisation. Our mission is to sustain biodiversity and encourage people to engage with their environment by becoming active and influential wildlife champions. Our vision is of people close to nature with land and seas rich in wildlife. We want to ensure that every person has the opportunity to experience wildlife in their daily lives.

Further details:  Recruitment Pack

Would you like to coordinate the local SSAFA service in your area? Do you enjoy working as part of a team? You don’t need a military background, just good communication and I.T. skills. If so, this could be the role for you!

What is a Divisional Secretary?

The is a key role involving administration and coordinating people. As the first point of contact for the division you will play a key part in promoting SSAFA locally, matching clients to volunteer caseworkers and supporting volunteers to get the best outcomes for their clients.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. More people than ever before are coming to us for help, and you will be one of the people contacting new clients and getting them the support, they need.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week.

What would you be doing?

• Acting as the first point of contact for SSAFA in the local area
• Taking enquiries from potential clients and potential volunteers
• Matching new clients to available caseworkers
• Supporting caseworkers, particularly new volunteers
• Working with the local publicity officer to promote SSAFA locally.
• Providing reports to the local SSAFA branch and to SSAFA’s Central Office
• Maintaining accurate records on our on-line case management system
• Coordinating SSAFA Visitors and Helpers (if applicable)
• Organising local meetings to keep all volunteers up to date with the latest training and information.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker course, caseworker IT system training, volunteer management – case management and quality. The caseworker course takes 3 days and please allow a further day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses
• Local induction
• Support from the branch secretary.
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No*

*Where volunteers are both divisional secretaries and caseworkers a disclosure check will be required.

About Kith & Kids
We provide activities, opportunities, information, and support for people with a learning disability or autism, their parents, and siblings.
For all our projects and activities we are dependent on volunteers.

Our Weekend Clubs
10.00am to 1.30pm and/or 1:30pm to 6.00pm, monthly, Saturdays during term time.

We are currently looking for energetic and enthusiastic volunteers, to join us on our fantastic fun-filled Weekend club activities.

Volunteers and our members who have disabilities get to know each other as they take part in fun and challenging workshops including sports & games, arts & crafts, cooking and enjoying a day out in London once a term.

What you'll do
On the club you and a fellow volunteer will be paired with one of our members with a learning disability or autism. You'll support and encourage them to take part in a wide range of activities led by professional therapists and workshop leaders.

Our aim at a Kith & Kids’ club is that everybody has lots of fun in an environment in which our members feel safe and relaxed and can fully express themselves.  We aim that our members receive 2:1 volunteer support.  This helps ensure that the sessions have lots of energy and enthusiasm.  It also gives new volunteers a chance to learn further support tips from experienced volunteers. 

Our Weekend Clubs also allow our members to develop key skills and relationships in a fun, friendly and safe setting that is individually centred on their needs.

Workshops include music, drama, arts & crafts, sports & games and much more.  We even enjoy trips out!  Recently groups have attended swimming, museums, crazy golf, and bowling.

Not only is it a session full of fun and games for you and our members, but you are also a vital part in supporting them to develop their social skills in a day-to-day environment.

Come along and get involved!

Male volunteers especially welcome (we need more)!!

Requirements

What you need
You do not need experience. Full disability awareness training will be provided before you begin volunteering with us.
The only requirements we ask of you are enthusiasm, energy and to be open-minded.
Minimum age for volunteers is 18.

How much time?
The clubs run Sat monthly, 10.00am to 1.30pm and/or 1:30pm to 6.00pm, in term time only.

The more clubs you do, the more you'll build close relationships with the members you'll be supporting and will create the most impact.

What we can offer you
We can reimburse your travel expenses.
We'll also provide excellent training before the project, and lots of helpful support.

By volunteering on our clubs, you'll also:

• Use and develop your skills
• Learn something new, get involved in fun activities with others
• Increase your confidence
• Meet new people and make friends
• Gain experience for (other) work
• Give something back to the community
• Do something fun and satisfying in your spare time
• Challenge yourself
   

What about training?
Volunteers must attend training and complete a free DBS check before you begin volunteering.

This is a great opportunity to get to know everyone at Kith & Kids: your fellow volunteers, some of our members you will be working with, and gives the opportunity to develop some new skills and expand your knowledge in our workshops.

Topics we cover include:

• Communication
• Autism
• Supporting emotions
• Safeguarding
• Creativity & Participation
• Epilepsy
   

When do I need to come?

Volunteers must attend training and complete a free DBS check before taking part.

We'll be running face-to-face training in north London starting in mid-May with lots of other dates to choose from.

In the meantime, we'll be meeting volunteers online.

Training will take place in North London – once we have met you online for a chat, we will send you confirmation of our training venue details.

Lay Advisory Group member (Patient and Public Engagement)
Average of one to two days per month

Are you interested in healthcare? Pathologists are either doctors or scientists who are experts in diagnosing illness and disease together with supporting the treatment of patients throughout their life.  At the Royal College of Pathologists, we have members from 17 diverse pathology specialities working mainly in hospitals and universities across the UK. We regard lay input as essential to our work in setting standards for training and high-quality practice of pathology.

Nominations are invited for one post of the Lay Advisory Group. The successful candidate will be in post for a period of three years in the first instance, within the College’s Lay Advisory Group of volunteer members.

The Lay Advisory Group member is responsible for contributing a lay perspective on matters of importance to the College by working with committees or working groups assigned to oversee or manage specific areas of interest.

Lay members contribute the perspectives of patients, people who use services, experts in related fields of interest, or communities to a committee's work. This means they tend to offer a different point of view from other members on a committee. Lay members usually have a strong understanding of what matters most for people using health services.

AVAILABLE ROLES

We consider lay input as essential to our work, ensuring that we always see our professional activities through the prism of the patient and the public. We are recruiting to fill specific lay roles within the College according to applicants’ background and expertise. We also wish to be able to call on our Lay Advisory Group to advise on ad hoc issues as needed, and to review certain guideline documents.

Public Engagement (1 post)

The focus of this new post will be working with the Corporate and Public Engagement Manager in promoting awareness of College function and its 17 pathology specialties to our target audiences. They will support the development and delivery of public engagement events and activities. There will be opportunities to assist in the review and development of planned resources and materials to support public engagement.

The post-holder will also provide, with other lay members, input to College guidance for the profession.

This post would suit an applicant with a background in public engagement (in health or otherwise), or with experience in the health sector. Experience in patient involvement and engagement would be an advantage as this is an area that the College is looking to develop and expand on over the next few years.

WHAT IS THE COMMITMENT?

• Become familiar with the College, its high-level processes, and the detailed work of specific group(s) or committee(s). This may include occasional attendance at College Council as an observer.
• Through membership of one or more College committees, advise the College Council and provide a lay perspective on College matters, acting as a ‘critical friend’.
• Keep up-to-date with the College’s activities through access to Presidents’ newsletters, The Bulletin and website.
• As needed and by negotiation, provide lay input to ad hoc work as required e.g. to develop a College policy position on specific topics of public concern.
• Horizon scan for issues of possible interest to the College.
• Reporting within the Lay Advisory Group and to the Clinical Director on the lay input to committees with which they are working with and attend 3 annual Lay Advisory Group meetings at the College or online.
• Contribute to an annual report to Council that is submitted in writing by the relevant committee(s) on which they sit.

The closing date for applications is Monday 5th May 2025.

Selection will be by application and interview, and full induction will be given on appointment.

Applications will be considered by a panel comprising a Lay Trustee, Clinical Director of Publishing and Engagement and a relevant subject specialist. An interview (either in person or via tele/video conference) will be arranged to confirm interest, suitability and the role itself.

The panel will make a final decision on appointment to the role.

Lay Member posts are not remunerated, but all expenses are covered. 

We are committed to increasing diversity and inclusion within our organisation, as well as using our voice and platform to help make pathology as a profession more inclusive. This means reflecting critically on issues of diversity and inclusion within all that we do, identifying and taking appropriate actions to reduce inequality, and welcoming challenge.

We welcome applications from anyone regardless of their disability, ethnicity, heritage, gender, sexuality, religion or socio-economic background.

Branch Trustees

RSPCA Stort Valley Branch – multiple opportunities

Help us make the world a better place for animals

RSPCA Branches rescue, rehabilitate and rehome those animals most at risk through clinics, animal centres, boarding and fostering facilities; offer advice and education on animal welfare; and support with microchipping, neutering and subsidised animal treatments for animals owned by people in financial difficulty.

Each RSPCA branch (of which there are approx. 150) is a separately registered charity, operating at a local level across England and Wales. Branches did 78% of the rehoming activity across the RSPCA network in 2020 and took more than 31,000 animals into their care. There are also over 300 RSPCA charity shops, all of which are run by RSPCA branches. The RSPCA has been at the forefront of animal welfare since 1824 when we were founded in a London coffee shop, and we’re proud to be the oldest animal welfare charity around.

What does RSPCA Stort Valley Branch do?

We cover an area either side of the M11 from Saffron Walden in the north to Harlow in the south and fundraise and offer welfare services within this area.

The animal welfare services that we offer are centred around our busy clinic in Harlow and include:

•  Subsidised routine veterinary treatment and microchipping for owned animals - in 2024, we made over 2,200 consultations at our Harlow clinic and administered more than 500 vaccinations and 250 microchips.
•  Advice and education
• Community outreach

We operate a charity shop in Bishops Stortford town centre, selling clothes, books, games and other items to help with our fundraising.

In addition to our Harlow clinic, we work closely with RSPCA animal centres and inspectors to support their work and to look after and re-home animals rescued in our branch area. We also support neighbouring branches by seeing some owned animals from their nearby towns at our clinic. We are working to improve our fostering network to help with rehoming, and are keen to step up our fundraising work to enable us to provide additional welfare support to the community.

What do RSPCA branch trustees do?

RSPCA branch trustees are volunteers who shape the work that the branch does, and are collectively responsible for governing and managing the affairs of the branch. “Trustees have overall control of a charity and are responsible for making sure it’s doing what it was set up to do.” “Trustees are the people who lead the charity and decide how it is run.” “They may be known by other titles, such as: directors, board members, governors, committee members” - Charity Commission. At Stort Valley, we have a lovely team of staff and volunteers with experienced, capable people managing our shop and clinic day-to-day. Trustees will set the strategy, make the big decisions and lead on new initiatives.

To find out more about being a Trustee, visit the Goverment Trustee - What's involved which explains what trustees do. There is some information on the RSPCA website about Branch Trustees, and we have an online session about becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.

Stort Valley Branch is presently in the process of converting to a Charitable Incorporated Organisation (‘CIO’), the modern legal form for many charities - loosely equivalent to a Limited Company. We expect to complete the change in the second half of this year (2025).

Who are we looking for?

We are looking for applications from people from all social and cultural backgrounds, who are passionate about improving animal welfare. It doesn’t matter whether you are an experienced trustee or not, as trustee training and induction will be provided. If you can bring relevant skills and experience from other aspects of your life, that’s great, and we’re pretty sure you’ll learn some new ones here!

Right now, we would like to recruit several additional Trustees. We’ll define and re-balance the roles of all the Trustees once our new Trustees have settled in, so we’re not necessarily looking for you to select a specific role at this stage. The opportunities could include taking the lead on fundraising, overseeing our clinic or shop, increasing our local outreach and education activities, enhancing our online presence and recognition, and more. Ideally, for some of the roles, you’ll be relatively local to the branch area; others can be done remotely.

We hold monthly Trustees’ meetings, which last 1.5~2 hours. We ask for Trustees to join as many of these meetings as possible. You’ll also need to allow time to prepare for meetings - creating or reading through any relevant documents in advance – and of course, for the specific activities you take on. We normally meet in the evening, online (Google Meet), at times chosen to suit Trustees’ availability.

Trustees are elected or re-elected for a 12-month term at the branch’s Annual General Meeting (AGM). Between AGMs, branches have the ability to co-opt an additional three trustees who serve until the next AGM and can then be elected.

What’s in it for you?

There are lots of benefits to becoming an RSPCA Branch Trustee, including:

•  induction and trustee training
•  the chance to meet like-minded people who share your enthusiasm for animal welfare
•  the opportunity to gain new skills and develop existing ones
• the ability to use your skills to improve the wellbeing of animals in your local area, and make a real difference to the lives of animals
•  the capacity to shape innovative projects, and be part of the RSPCA’s ten-year strategy - “Together for animal welfare”
•  access to our learning hub, which contains training materials and courses on a variety of subjects
•  the chance to shape the services in your local area
•  volunteering is good for your wellbeing.

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Healthwatch Greenwich use our website and social media to communicate what we do and where people can go to access the support they need.

As a Digital communications volunteer/social media volunteer you will be supporting Healthwatch Greenwich to manage our social media and website by creating and/ or reviewing content and responding to people’s comments or queries.

Why should you be a Healthwatch Digital communications volunteer/ Social Media Volunteer?

Stay up to date with the ways that social media and websites work. With an ever-changing environment, this opportunity will enable you to freshen up your digital skills. Working alongside Healthwatch staff, you will help to manage and contribute to our website, social media and other digital platforms. You’ll make a difference by helping to keep the public up to date with the latest news, enabling people to share their views and communicate the number of ways people can get the support they need.

What will the role involve?

• Assist in the creation and scheduling of social media posts for Twitter, Facebook and Instagram

• Design high quality graphics for online and print promotion of our events (ideally using Canva)

• Help us increase our reach by writing engaging copy for our website and social media channels

As part of this opportunity, you will also:

• Develop graphic design and copywriting skills.

• Learn to manage cross-channel communication and gain project and time

management skills.

• Create new content that you will be able to add to your portfolio.

• Meet fellow like-minded people by joining the Healthwatch Greenwich volunteer community.

Bright Futures UK is looking for passionate and knowledgeable A-Level Business tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses. 

What will you be doing? 

Run tutoring sessions online to support a young person. 

Offer subject area knowledge and expertise related to A-Level Business. 

Help to combat social isolation through fun and engaging tutoring sessions. 

What are we looking for? 

Subject Knowledge: Strong understanding of A-Level Business concepts and specifications.

Teaching Skills: Ability to explain complex ideas in a clear and engaging way.

Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.

Reliability: Consistent availability for the agreed-upon time commitment.

You must be a UK resident and be at least 18 years old.

What difference will you make? 

Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.

Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.

Future Opportunities: Equip students with the knowledge and skills they need to succeed. 

What will you gain?

The opportunity to fight education inequities and make a difference in a young person's life

Enhanced DBS Certificate

Safeguarding level one training

Skill development opportunities and practical experience

Child abuse has no place in childhood. The power to prevent it lies in communities across the UK.

Taking place on Friday 6th June , Childhood Day is the NSPCC’s national flagship day of fundraising and action that brings communities together and gives everyone a way to help keep children safe. Are you with us?

Childhood Day collections will be taking place across the UK from May – June. We have a number of collections across London that we need volunteers for.

We have collections at : 

Victoria station :  5th June

Trafalgar Square : Fri 7th June

Sloane Square : Fri 7th June

Bromley High Street : Fri 7th June

Kings Cross : Tues 4th June

Liverpool Street : Tues 4th June

Will you play your part in keeping children safe by volunteering now? Sign up to your local CHD collection.

Take to the streets with us across the UK this May and June and help us collect donations for the NSPCC.

 Joining us on the streets will be great fun, you will get to meet lots of new people and will be supported from the moment you sign up. Join us in three simple steps:

1.Sign up online

2  Enter your postcode and pick a time and venue that suits you

3 .Take to the streets!

Together, we can protect children and prevent abuse.

Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.

Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.

As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.

This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.

Apply 

1. Read through the role description carefully (available via file attached on the right hand side)

2. Apply online, and have a welcome chat with your support staff member

Transport Volunteer

We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.

About this opportunity
We are looking to recruit a Transport Volunteer for the Ayrshire Group. As a Transport Volunteer, you will help make sure people with MS can access activities and events, by setting up relationships with local transport providers.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You will understand the local area and be confident to liaise with organisations that provide local transport.

Apply 
- Read through the role description carefully

- Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Please be aware that this role requires a PVG Check

Would you like to coordinate the local SSAFA service in your area? Do you enjoy working as part of a team? You don’t need a military background, just good communication and I.T. skills. If so, this could be the role for you!

What is a Divisional Secretary?

The is a key role involving administration and coordinating people. As the first point of contact for the division you will play a key part in promoting SSAFA locally, matching clients to volunteer caseworkers and supporting volunteers to get the best outcomes for their clients.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. More people than ever before are coming to us for help, and you will be one of the people contacting new clients and getting them the support, they need.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week.

What would you be doing?

• Acting as the first point of contact for SSAFA in the local area
• Taking enquiries from potential clients and potential volunteers
• Matching new clients to available caseworkers
• Supporting caseworkers, particularly new volunteers
• Working with the local publicity officer to promote SSAFA locally.
• Providing reports to the local SSAFA branch and to SSAFA’s Central Office
• Maintaining accurate records on our on-line case management system
• Coordinating SSAFA Visitors and Helpers (if applicable)
• Organising local meetings to keep all volunteers up to date with the latest training and information.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker course, caseworker IT system training, volunteer management – case management and quality. The caseworker course takes 3 days and please allow a further day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses
• Local induction
• Support from the branch secretary.
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.  

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No*

*Where volunteers are both divisional secretaries and caseworkers a disclosure check will be required.

We’re looking for a volunteer marketing coordinator to grow our reach, engage audiences, and drive membership through strategic and impactful digital content. You’ll take the lead on our social media, marketing, PR, branding, and accessibility efforts, ensuring our work reaches the widest possible audience while staying true to our values.

Key information

Contract: Voluntary

Hours: Two to seven hours per week (part-time, flexible)

Location: Remote, with the option to work from our office: Two Queens, 2 Queen Street, Leicester LE1 1QW

Applications closing date: Thursday 29 May, 4pm

Any questions? If you have any questions please email info (at) leicester.news

We particularly encourage applications from women, people of colour, LGBTQ+ people, people with disabilities, and people from working-class backgrounds.

Role responsibilities

• Repack articles into short-form video content for social media.
• Manage and grow our presence across social media platforms.
• Identify and respond to ‘join moments’ – news events that drive engagement and membership.
• Ensure consistent branding across all channels and projects.
• Advocate for inclusion and anti-oppression in our communications.
• Secure media opportunities with major newspapers and broadcasters eg The Guardian, BBC, etc.
• Maintain a basic PR database of national and industry media.
• Contribute to the general strategic development of the Leicester Gazette as a worker member.

About you

Essential

• Strong understanding of social media.
• Proven ability to engage and grow online audiences.
• Excellent writing and copy editing skills.
• Experience creating and editing videos for social media.

Desirable

• Experience in a newsroom or journalistic environment.
• Experience in or enthusiasm for democratic and inclusive ways of working.

What we offer

Although you'll join us as a volunteer, there are many benefits to being part of our team:

• Remote working
• Office space
• Mentorship
• Training opportunities
• Free resources and tools
• Team socials
• Worker membership

… and more!

About the Leicester Gazette

The Leicester Gazette is a local, independent newspaper, free to access for all online and soon in print.

We are a member-funded, community-owned news outlet about Leicestershire. We're building on a movement of co-operative media pioneered by West Highlands Free Press, the Bristol Cable, Norwich Radical, Manchester Meteor, the Ferret, and Exeter Observer.

Our mission is to hold those in power accountable, push for change, and amplify the voices of marginalised communities while finding real solutions to the challenges we face.

We publish investigations, news features and human interest stories that go beyond the headlines. Our journalism is fact-based and rigorous, and we prize good writing over clickbait and sensationalism.

Local journalism has been devastated in recent years, with thousands of reporters laid off and newsrooms being stripped of their worth, leaving communities plagued by a jungle of ads and stories that have nothing to do with local issues. The Leicester Gazette is our revolution against a broken industry.

Anti-oppression and liberation

We are committed to creating a progressive, supportive workplace and community. We’d like the way we work to actively challenge the power structures that reproduce inequality and injustice, and consciously choose to work in ways that are liberatory, or anti-oppressive.

We embrace and value the lived experiences of women, people of colour, LGBTQ+ people, people with disabilities, and people from working-class backgrounds.