Open day for volunteer retail assistants volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our small friendly Charity Shop in South Westminster
As well as being an important source of revenue for the Centre, the shop on Horseferry Road is the public face of the Cardinal Hume Centre to the residents and workers of Westminster. It can be a very busy environment with lots of regular customers. You will be part of a friendly, international team! You will receive excellent support and opportunities to learn team skills and customer service. You can obtain a reference for future employers.
How does this role make a difference?
You will be part of the fundraising team, raising funds to support the work of the Cardinal Hume Centre and promoting the work of the Centre to the public. Typically, the Charity Shop raises in the region of £50,000 per year.
What will you be doing?
Flexibility will be given where possible, but in general, volunteers will undertake the following tasks as part of this role:
· Customer service on the till
· Cashing up at the end of the day and walking the takings round to the reception and handing in to Finance Team
· Greeting and helping customers
· Replenishing the stock on the shop floor
· Sorting donations
· Helping present top items in window display and around the shop
· Promoting the work of the Centre to the public
Want to increase your skills in retail?
If you want to develop in this role, we are keen to support you. There are more responsibilities you can take on in the shop, for example; opening and closing the shop, cashing up at the end of the day and helping with the induction of new volunteers. Let us know if this interests you. We also have employment advisors who can provide employment support. Furthermore, if you want to expand your experience in the voluntary sector, you can combine your role in the shop with a volunteer role elsewhere in the organisation.
What are we looking for?
No special qualifications are needed to work in our shop, as relevant training will be given, however, we will be asking for the following qualities:
· Over 16+
· Good spoken English needed – at least Entry Level 3
· The ability to contribute to a positive team culture and atmosphere
· Be able to provide a friendly, high-quality service to customers
· A commitment to equal opportunities and to treating all individuals who visit or work in the shop with dignity and respect
· Physically fit - able to lift light bags and boxes and to comfortably use the stairs between the shop floor and the stock room. Manual handling training will be given.
What is the time commitment?
The shop opening hours are 10am – 4.30pm, Monday – Friday. A full or half day (10 – 1pm or 1 – 4.30pm) is ideal, but we are flexible and are grateful for even a couple of hours help each week. Ideally, volunteers will commit to a period of at least 4 months.
How will you be supported?
· You will be supported and trained in all areas of retail and customer service by the Charity Shop Manager and the Assistant Shop Manager.
· You will receive a Centre induction from a Volunteer Coordinator
· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel and also lunch if working a full day.
· For volunteers who stay for more than three months, we are happy to provide a reference.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Admissions Assistant
You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you.
The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:
- Welcoming and engaging with visitors, sharing information about the museum and its collection.
- Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
- Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
- Creating positive experiences to encourage return visits and word-of-mouth recommendations.
- Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
- Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
- Conducting online research and building contact lists to support marketing efforts.
- Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!
Who we’re looking for:
We’d like to extend an invitation to anyone, particularly members of the local community. Full training will be provided, we are looking for anyone with:
- Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
- Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
- Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
- Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
- Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
- A good telephone manner
- Good team working skills
This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.
Training and support:
All volunteers will first be invited for a trial shift. We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.
Availability:
We are primarily looking for Saturday volunteers, as this is our busiest day. We are looking for volunteers who would ideally like to donate 2-4 shifts per month, either as a 10-1.30pm shift, or a 1.30-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.
Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
***Please note that this is an opportunity based in Nottinghamshire in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***
What is the purpose of this role?
Supporting staff to manage the stockroom at the shop in Sutton in Ashfield.
What impact does this role have?
This role helps the shops to run efficiently and effectively, to be able to sell products for Age UK Nottingham and Nottinghamshire, which in turn, can be used to allow Age UK Notts to continue to run effective services for older people.
What activities might you be involved in?
· Supporting staff to manage the stock room within the Sutton shop.
· Keeping racking clean and tidy.
· Organising space to maintain good health and safety systems.
· Accepting donations from supporters that visit the shop and encouraging those who are taxpayers to sign up to Gift Aid to increase the value of the donation when sold by 25%.
· Volunteering in line with the Charity’s policies and procedures and adhering to the Volunteer Code of Conduct
What are we looking for?
· The physical ability to lift and move furniture and other stock so applicants should be physically fit and be able to complete these tasks.
· A willingness to complete a variety of tasks.
· An ability to get on well with others and to volunteer as part of a team
· An individual who gets on well with people to facilitate good customer service.
When would you be needed to volunteer?
The Sutton Shop is open Monday – Saturday between 10am and 4pm, and we are looking for individuals to support on one day each week (to be discussed and agreed following a successful interview).
What training will you be given?
You will be given all the training you need to enable you to carry out your role which will include a thorough induction.
What can you gain from this opportunity?
· The chance to make a difference to older people’s lives
· Ongoing support, ensuring your volunteering experience is a fulfilling and positive one
· A comprehensive training programme
· The opportunity to learn new skills
· Experience to add to your CV
· The opportunity to meet new people and make new friends
· Reimbursement of out of pocket expenses as defined in the Age UK Notts Volunteer Handbook
Additional Information
Please note a Basic DBS (Disclosure and Barring check) is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role.
***Please note that we don’t offer sponsorship or accept overseas applicants***
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Calling All Book Lovers!
Love books? Want to make a difference in your community? Acorns Children’s Hospice is thrilled to be looking for book assistant volunteers.
As part of our network of shops across the West Midlands, the Pershore Superstore helps us generate vital funds to support children and their families. By volunteering in our new store, you’ll play a key role in this mission while sharing your passion for books.
Step into a dynamic and exciting environment where no two days are the same!
As a shop volunteer you will.
- Organise and Catalogue books, journals, and other materials to keep our collection well-ordered and accessible.
- Assist Visitors in finding the right books and resources, ensuring they have a great experience.
- Engage with Customers by offering friendly service, answering queries, and creating a welcoming atmosphere.
- Curate and Sort Donations by arranging shelves, selecting featured titles, and helping process new book donations.
Why Volunteer at Acorns?
- Make a difference in your local community by supporting a charity that cares for children and families.
- Meet like-minded book lovers and make new friends.
- Boost your CV by learning new skills and gaining experience.
- Enjoy retail discounts, access free online courses, and take advantage of exciting opportunities to progress into other roles.
- Be part of a supportive team, attend social events, and enjoy rewards through our volunteer recognition schemes.
How Much Time Will It Take?
Our shop is open Monday to Saturday, 9am–6pm, and Sundays, 10am–4pm. You can choose the hours that suit you, but we’d love for you to volunteer at least 3 hours a week.
Full Training Provided
No prior experience is required—just enthusiasm and a love for books! While previous experience is a plus, it's not essential. We’ll provide all the training and support you need to succeed
Join Us Today!
Help us make the new book shop a success and continue to provide vital care for children and their families.
Interested? Pop into our Harborne Superstore or contact us to find out more. We can’t wait to welcome you to the team!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Volunteering Opportunities
Harrogate
Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!
Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.
Availability: The shop is open Monday - Saturday 09:00-17:00.
Location: Shop in Harrogate, HG1 1UB
Supervised by: Community Shop Manager/Assistant Manager
We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter’s policies and can be an excellent ambassador for Shelter. We particularly welcome applications from people with lived experience of bad housing or homelessness.
Induction, Learning and Development:
To enable you to take part in this opportunity Shelter will:
- Welcome you with a Volunteer Handbook
- Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
- Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy
Benefits of volunteering with Shelter…
- Supporting Shelter in our fight against bad housing and homelessness
- Gain valuable experience in a retail environment
- Getting involved in your local community and being part of a great team
- Build your confidence and develop transferable skills
We aim to respond to all applications within 14 days
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Volunteering Opportunities
Hampstead Heath
Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!
Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.
Availability: The shop is open Monday - Saturday 10:00-18:00 and Sunday 11:00-17:00.
Location: Shop in Hampstead Heath, NW3 2QB
Supervised by: Community Shop Manager/Assistant Manager
Skills and Experiences Required:
We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter’s policies and can be an excellent ambassador for Shelter. We particularly welcome applications from people with lived experience of bad housing or homelessness.
Induction, Learning and Development:
To enable you to take part in this opportunity Shelter will:
- Welcome you with a Volunteer Handbook
- Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
- Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy
Benefits of volunteering with Shelter…
- Supporting Shelter in our fight against bad housing and homelessness
- Gain valuable experience in a retail environment
- Getting involved in your local community and being part of a great team
- Build your confidence and develop transferable skills
We aim to respond to all applications within 14 days
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Volunteering Opportunities Glasgow Union Street
Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!
Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.
Availability: The shop is open Monday - Saturday 09:00-17:00 and Sunday 12:00-16:00.
Location: Shop on Union Street, Glasgow, G1 3TA
Supervised by: Community Shop Manager/Assistant Manager
Why volunteer with Shelter Scotland?
Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun.
What can I do?
After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.
- Volunteering in the shop
Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
- You will not undergo a criminal record check for this role
- Volunteering in a leadership role
Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.
Skills and Experiences Required:
We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter Scotland’s policies and can be an excellent ambassador for Shelter Scotland. We particularly welcome applications from people with lived experience of bad housing or homelessness.
Induction, Learning and Development:
To enable you to take part in this opportunity Shelter Scotland will:
- Welcome you with a Volunteer Handbook
- Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
- Refund any out-of-pocket expenses in line with Shelter Scotland’s volunteer expenses policy
Benefits of volunteering with Shelter Scotland…
- Supporting Shelter Scotland in our fight against bad housing and homelessness
- Gain valuable experience in a retail environment
- Getting involved in your local community and being part of a great team
- Build your confidence and develop transferable skills
We aim to respond to all applications within 14 days
If you would like to find out more about the volunteering opportunity before applying, why not pop into the shop.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: We are looking for committed volunteers to help in our shops. Shop volunteers need to be fit and work to a rota; usually one morning or afternoon each week, but we can be flexible. We are particularly looking for volunteers in the following shops:
Greenway Owned (Chesham) NEW SHOP OPENED! Flexible shifts available, initially Thursdays, Fridays & Saturdays, from February to also be opening Monday to Wednesday
Amersham Owned- Monday afternoons, Tuesdays, Wednesdays, Thursdays, Friday mornings, Weekends
Berkhamsted Owned - Tuesdays, Wednesday afternoons (Sorter), Saturday afternoons
Abbots Langley Owned - Friday afternoons
Highfield Owned (Hemel Hempstead) - Monday afternoons, Friday afternoons, Saturdays
Kings Langley Owned - Monday mornings, Saturday afternoons (ideally Steamer). DofE - Wednesday after school, Saturday mornings
Returned to Glory (Berkhamsted) - Mondays mornings and Weekends (ideally willing and able to help move furniture)
Marshalswick Owned (St Albans) - Steamers and Sorters for most days and Sundays also Stock Processor/Till Operator
All our shops are in the heart of the community. If you are looking for a fun role, to learn new skills and to work within a fantastic team then shops have the volunteer roles for you!
Tasks are incredibly varied but all require a commitment to the Hospice values. The main roles with training given, are:
Till Operator - serving customers on the till, customer facing
Steamer - Steaming clothes ready for sale
Sorter - Sorting donations in preparation to sell
Stock Processor - Hanging, tagging clothes, washing bric-a-brac, filling shop shelves
If you are interested in finding out more about these roles pop into one of the shops for a chat with the shop manager, complete our online application form or contact our friendly volunteering team.
“Bright, lively and a fun place to work with a brill people.” Shop Volunteer
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kith & Kids
We provide activities, opportunities, information and support for people with a learning disability or autism, their parents and siblings.
For all our projects and activities we are dependent on volunteers.
ELSP shop volunteers
Flexible timings, 4-hour time slots
We are currently looking for energetic and enthusiastic volunteers to join us in our boutique charity shop in Enfield, EN2.
Volunteers have a fantastic opportunity to help shape our members work experience placements within the shop. You will support our members will all aspects of working in a charity shop, including using the till and customer service and spend time with them to review the skills they have learnt at the end of each shift.
What you'll do
At the shop you will be paired with one of our members with a learning disability or autism. You'll support and encourage them to complete the job/role they have been given for that specific day and encourage them to practice their social skills by interacting with the public in a polite and friendly manner.
You will also encourage them to work as part of a team and engage socially with staff and volunteers present in the shop. You will build their confidence and encourage them to take on new challenges.
Requirements
What you need
You do not need experience. Full disability awareness training will be provided before you begin volunteering with us.
The only requirements we ask of you are enthusiasm, energy and to be open-minded.
Minimum age for volunteers is 20.
How much time?
There is no minimum commitment, however the more time you spend with our members the more you get to know them and can better support them.
What we can offer you
We can reimburse your travel expenses.
We'll also provide excellent training before you start and lots of helpful support.
By volunteering at our shop you will also:
- Use and develop your skills
- Learn something new!
- Increase your confidence
- Meet new people and make friends
- Gain experience for (other) work
- Give something back to the community
- Do something fun and satisfying in your spare time
- Challenge yourself
What about training?
Volunteers must attend training and complete a free DBS check before you begin volunteering.
This is a great opportunity to get to know everyone at Kith & Kids: your fellow volunteers, some of our members you will be working with, and gives the opportunity to develop some new skills and expand your knowledge in our workshops.
Topics we cover include:
- Communication
- Autism
- Supporting emotions
- Safeguarding
- Creativity & Participation
- Epilepsy
When do I need to come?
Volunteers must attend training and complete a free DBS check before taking part.
We'll be running face-to-face training in north London starting on the 24th May with lots of other dates to choose from.
In the meantime, we'll be meeting volunteers online from mid-April.
Training will take place in North London – once we have met you online for a chat, we will send you confirmation of our training venue details.
The client requests no contact from agencies or media sales.