Operation administrator jobs in Bristol
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Why Access Social Care Exists
Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist.
What we do
Access Social Care (‘ASC’) provides legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
Our network of lawyers and caseworkers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and casework support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.
This is an exciting time to join ASC. We have a new strategy. We are dedicated to the people who need our help, and we care deeply about our team. We think that work should be an exciting and satisfying place to be.
About the role
The Finance & IT Operations manager ensures effective financial management and control throughout ASC overseeing financial administration, reporting and compliance.
The role provides guidance and support on financial matters to the Chief Operating Officer (COO) in areas such as cash flow, audit and tax whilst ensuring that budget holders across ASC are well supported with tools and skills. The role also helps develop and implement the charity’s IT strategy, including managing the external IT provider and service level agreement.
Responsibilities
1. Financial Management and Reporting
- Provide the Chief Operating Officer (COO) with accurate, regular and comprehensive financial information reports to guide effective and sound financial decision making.
- Monitor financial activity against approved annual budget, reporting any anomalies or unusual activity to the COO.
- Develop, implement and operate monitoring systems for financial forecasting and re-forecasting to support sound decision making.
- Support the COO in the co-ordination of the annual budgeting and planning process ensuring that information is collected, compiled and reported in a consistent and robust manner.
- Co-ordinate and produce year end Charity SORP financial statements, including the Trustee Annual Report, providing external auditors with the necessary documentation and support to audit the financial statements.
- Ensure compliance with all financial regulations, liaising with the charity’s external auditors in preparing the SORP financial statements.
- Partner with budget holders, providing monthly expenditure against budget reports and supporting their understanding and decision making.
- Preparing financial statements for funder reporting and supporting the COO in designing budgets and financial models for new fundraising bids and other commercial offerings.
- Produce VAT and corporation tax returns and manage ASC’s relationship with HMRC.
- Oversee the payroll process, ensuring accuracy, compliance and timely submission to the outsourced provider.
- Oversee accounts payable and receivable.
- Establish a detailed cashflow planning process and manage the flow of capital between ASC’s and its chosen banks, recommending any changes as appropriate.
- Manage all banking relationships.
2. Policy and Procedures
- Collaborate with the COO to establish effective processes and controls to ensure efficient and effective financial management is delivered and maintained.
- Lead the development, implementation and monitoring of effective procurement policies, procedures and systems ensuring best value is achieved across all activities.
3. IT, Contracts & Data Protection
- Support the COO to review current accounting and finance systems recommending and implementing upgrades and improvements where agreed.
- Support the COO in drafting and implementing ASC’s IT strategy.
- Tender and manage SLA and relationship with external IT provider.
- Review outsourced arrangements and systems and work with the COO on tendering for fit for purpose systems to match organisational strategy and direction.
- Lead on the annual insurance renewal process, ensuring appropriate cover is in place and general administration of the charity’s insurance policies is enacted.
- Manage and review business interruption and disaster recovery plans, using regular simulation testing to ensure robustness.
- Keep existing portfolio of client and supplier template contracts under review, recommending risk-based strengthening.
- Oversee ASC’s data protection infrastructure, co-ordinating departmental Data Protection Champions to ensure that policy & practice is robust
- Work with COO in response to reactive data protection issues and incidents
4. People Management
- Provide line management to the Finance Assistant, using ASC’s management processes to ensure they are supported, motivated and able to work effectively.
- Plan and oversee the Finance Assistant’s workload, ensuring tasks are allocated appropriately and completed to required standards.
- Contribute to creating a collaborative team culture aligned with ASC’s values.
5. Other Responsibilities
- Contribute to the design and implementation of team development work within the Finance & IT Operations Team in collaboration with the Chief Operating Officer and the Business Support Manager.
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
Person Specification
All staff at ASC are expected to share and demonstrate our values:
Trustworthy
Recognised for excellence, we will be the best we can be in everything we do. We will be truthful, independent and outcomes focussed.
Fair
We believe in treating people with kindness and compassion in a way that is right, reasonable and just.
Fearless
We will do what is right, not what is easy. We will bravely challenge injustice.
Inclusive
Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.
Positive
We will be constructive and progressive in our challenge. We will optimistically and dynamically drive for change.
In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:
Personal attributes you will have
Essential:
- Purpose driven with a commitment to our mission and values
- Commitment to working within the principles of equity, diversity and inclusion
- Self-aware, solutions focused and able to generate goodwill with collaborators and colleagues.
- Demonstrates integrity and an ability to hold and respect confidential and sensitive information.
- Dependable, resilient with the ability to remain composed and effective under pressure.
- Self-motivated, resourceful, and proactive in taking initiative.
Experience you will have
Minimum
- Experience of preparing management accounts, monitoring budgets and producing financial reports for senior leaders.
- Experience of contract and SLA management, including reviewing and monitoring provider performance.
Essential
- Demonstrable experience of financial management within a multi-stakeholder environment, including familiarity with charity accounting and SORP principles.
- Line management experience supporting the performance and development of team members.
- Experience of overseeing IT services or outsourced IT support arrangements.
Desirable
- Experience of managing or coordinating insurance, risk, business continuity and/or disaster recovery processes.
Skills you will have
Essential
- Strong numerical and analytical skills to effectively analyse financial reports
- Strong relationship-building and stakeholder management skills, able to engage effectively with diverse groups and senior professionals.
- Able to manage multiple tasks, prioritise effectively and meet competing internal and external deadlines.
- Able to produce accurate and reliable work.
- Strong written and verbal communications skills, able to convey complex information clearly and accessibly to both financial and non-financial audiences.
- Strong IT skills including demonstrable proficiency in MS Office, Word, Excel, PowerPoint and Sage 50 Accounts.
Knowledge you will have gained
Minimum:
- Working towards qualification in ACA, ACCA, CIMA or experience to this level.
Essential:
- Practical knowledge and understanding of management accounting principles and techniques.
- In-depth knowledge of budgeting and financial forecasting and preparation of financial reports for senior management and compliance purposes.
Desirable:
- An understanding of Data Protection law and practice
How to apply
We hope that having read this far, you will want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed Equality and Diversity Recruitment Monitoring Form – Fill out form (A link to this form can be found in the job pack)
- A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification
If you want support applying, contact us.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for recruitment process
If we receive a high number of applications for this role, we may close the role early. Therefore, we encourage you to apply as soon as you are able.
Closing date: 23:59 on Monday 9th February.
Interviews will take place on Monday 2nd March & Tuesday 3rd March.
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
Guaranteed Interview Scheme
For every role we advertise, we outline a set of minimum skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these minimum criteria, you can request to be considered under our Guaranteed Interview Scheme.
If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the minimum requirements for the role and indicate in your application email that you wish to be considered under the scheme. If you are applying via Charity Jobs, please ensure that you indicate at the beginning of your supporting statement that you wish to be considered under the scheme.
Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.
If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.
Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.
The client requests no contact from agencies or media sales.
We are seeking a leader with a hands-on approach to lead our small team of administrative staff and support our Board of Trustees and members to help shape and implement our strategy for the future. You will manage the day-to-day operations of the organisation, translating the strategy into practice to help the organisation grow and deliver real value to our members.
About Us
ACAT is a charity dedicated to advancing Cognitive Analytic Therapy (CAT) through training, accreditation and the provision of continuous professional development to CAT Therapists. Also, through research and promotion of CAT as a valuable and valued talking therapy.
About you
We are looking for someone who is an experienced leader with a knowledge of and understanding of CAT who is:
A strategic thinker
Able to set, manage and report on budgets
An excellent communicator with a proven track record of implementing change
Why Join ACAT
The opportunity to work with dedicated professionals to develop CAT training and the governance of CAT therapists
30 days annual leave for FTE (Pro Rata)
Flexible working arrangements with both home working and some team-based hours each month at the office in Dorchester, Dorset, and attendance at ad hoc meetings and events in person within the UK from time to time.
This is a permanent contract; part-time flexible 14 hours per week subject to successful completion of a 6-month probationary period.
Closing date: Wednesday 11th February 2026
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About 500k
Our vision is a church in every village in India: an India where every person has a chance to hear the good news of Jesus.
We do this through sending Indian people to plant churches in unreached Indian villages, in partnership with local Indian leaders and Bible Colleges. Our culture is radical, sacrificial and Jesus-centric. We value effectiveness and working smart as well as hard to reach as many villages as possible. Loving God and loving each other remains our first priority.
Being founded in 2014, in our first 10 years we started churches in 4500 villages. In 2025 alone, that number was 2000. Our goal for 2026 is 3000 villages. The global 2026 budget is £2.3M, up from £1.6M in 2025 and £1.1M in 2024.
We are in a period of rapid expansion and the Founder CEO is looking to hand over many of his responsibilities to a COO who will partner with him in leading the mission.
About the role
As the Chief Operating Officer (COO) you will be forming a partnership with the CEO to lead 500k.
You will be unlocking the growth of this ministry as well as sharpening our impact and making it sustainable. You will be a key part of enabling us to achieve our goal of growing 5x over the next 5-10 years.
As COO you will have a prominent role in creating and achieving our annual growth plan. You will be responsible for the organisation’s day-to-day operations, people management, systems efficiency, financial stewardship, safeguarding and compliance requirements. You will anticipate and plan for our growing needs with the development of new people and systems.
Key details
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Reports to the CEO
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37.5 hours per week
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Remote working. Proximity to London where the CEO resides is preferable.
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Salary: £50,000–£55,000 per annum (FTE)
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Opportunities for travel to India and the USA
The current set-up of our team is that all our 17 paid staff are in India. Our 3 UK staff, (including the CEO) work for 500k bivocationally and are not paid. They work at FTEs of 70%, 20% and 15%. This arrangement has been reached through the outworking of our values of radical generosity, radical dependence on the Lord, and seeking to maximally empower our Indian team.
For the last 18 months we have been discerning whether to scale our current arrangement (with more bivocational or support-raising staff in the West) or whether to switch to a salaried model for our UK team.
We desire the new COO to be a part of this discernment process. You should be open to the options of fully or partially support-raising your own salary, or working bivocationally, alongside the option of being salaried by 500k. Having said that, we are committed to landing on a clear plan with you prior to your commencement in the role. A full time role is preferable, but we are open for your commitment to 500k being FTE 70% or more, particularly if the bivocational option is being pursued.
Key responsibilities
You will line-manage the following roles: our India Team Lead, Head of Operations, Head of Admin and Finance Officer.
You will be responsible for:
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Management of our Indian team and our on-the-ground church planting work
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Operational execution across the four branches of 500k (UK, US, Canada and Switzerland).
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Policies, systems, and organisational discipline
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Financial processes, controls, and reporting
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Safeguarding implementation and reporting
You will be empowered to:
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Form annual growth plans in conjunction with the CEO
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Make operational decisions within the agreed strategy
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Challenge inefficiencies and legacy practices
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Build systems that outlast individuals
What we’re looking for:
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Alignment with our vision and values and a passion for our mission. An openness to joining us in discerning the Lord’s plan for our future.
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High personal integrity, emotional maturity, and the confidence to lead change alongside a Founder CEO
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Experience of operational leadership and delivering strategy through people and systems
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Strong cross-cultural leadership capability
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Financial oversight skills
Bonus skills
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Impact measurement and evaluation skills
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Understanding of UK charity governance, compliance, and risk management
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Safeguarding oversight
To apply
Submit your CV and a short cover letter (max 300 words)
Closing date: 03/02/2026
First-round interviews will take place week commencing 15th February.
In your cover letter (max 300 words) please share why you are interested in the role and why you think you could be the right candidate for it.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Why Access Social Care Exists
Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist.
What we do
Access Social Care (‘ASC’) provides legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
Our network of lawyers and caseworkers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and casework support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.
This is an exciting time to join ASC. We have a new strategy. We are dedicated to the people who need our help, and we care deeply about our team. We think that work should be an exciting and satisfying place to be.
About the role
This newly created role is responsible for the day-to-day processing and recording of financial transactions at ASC. The post holder will support the Finance & IT Operations Manager by ensuring financial data is accurate, up to date, and compliant with internal processes. The role will also be the first point of contact for routine finance queries across the organisation and will contribute to maintaining clear and accurate financial records, reports, and documentation.
Responsibilities
1. Accounts Receivable & Invoicing
- Prepare and issue sales invoices in line with contractual terms and approvals.
- Record invoices accurately and issue receipts where appropriate.
- Identify and resolve invoicing issues and accounting discrepancies.
2. Accounts Payable & Creditor Administration
- Maintain the creditor ledger and schedule regular payment runs.
- Ensure payments are approved and processed accurately and on time.
3. Bank Reconciliation
- Prepare and reconcile bank accounts to Quickbooks system, on a weekly basis.
- Ensure all entries in Quickbooks are complete, accurate, and supported by documentation.
- Ensure the integrity of the accounting system and support internal controls.
4. Payroll Administration
- Prepare and administer payroll in line with approved processes.
- Ensure all payroll data is accurate and submitted to the outsourced provider on time.
- Support the Finance & IT Operations Manager with payroll requirements.
5. Other Requirements
- Identify and resolve invoicing issues, accounting discrepancies and other financial related issues.
- Act as the first point of contact for day-to-day financial queries from colleagues.
- Maintain an accurate and full financial filing system.
- Run standard reports from Quickbooks accounting system to support reporting and filing requirements.
- Prepare documentation for internal and external audit purposes as required.
- Prepare and maintain process documentation and user guides for finance procedures to ensure consistency and continuity of operations.
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
Person Specification
All staff at ASC are expected to share and demonstrate our values:
Trustworthy
Recognised for excellence, we will be the best we can be in everything we do. We will be truthful, independent and outcomes focussed.
Fair
We believe in treating people with kindness and compassion in a way that is right, reasonable and just.
Fearless
We will do what is right, not what is easy. We will bravely challenge injustice.
Inclusive
Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.
Positive
We will be constructive and progressive in our challenge. We will optimistically and dynamically drive for change.
In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:
Personal attributes you will have:
Purpose driven with a commitment to our mission and values.
Essential:
- Commitment to working within the principles of equity, diversity and inclusion.
- Proactive and willing to take initiative within defined procedures.
Experience you will have
Minimum:
- Experience in accounts payable and receivable, or similar financial processing.
- Experience of reconciling accounts and checking financial data for accuracy.
Essential:
- Experience in maintaining accurate financial records and filing systems.
Desirable:
- Experience in administering payroll or preparing payroll information.
Skills you will have
Minimum:
- Numerate, with the ability to work accurately with financial data.
- Proficient in the use of Microsoft Teams, Excel, Word, Outlook and accounting software (QuickBooks preferred).
Essential
- Good communicator (oral and written), able to respond clearly to colleagues' queries.
- Organised, able to prioritise tasks and manage time effectively.
- Able to produce clear, accurate records and documentation.
- Comfortable following financial processes and internal controls.
Knowledge you will have gained
Essential
- Basic understanding of accounting principles (e.g. double-entry bookkeeping, invoices, payments).
- Understanding of the importance of confidentiality and data security.
Desirable
- Familiarity with payroll processes.
How to apply
We hope that having read this far, you will want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed Equality and Diversity Recruitment Monitoring Form (a link to this can be found on the job pack)
- A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification.
If you want support applying, please email us.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for recruitment process
If we receive a high number of applications for this role, we may close the role early. Therefore, we encourage you to apply as soon as you are able.
Closing date: 23:59 on Monday 2nd February
Interviews will take place on Wednesday 25th February & Thursday 26th February.
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
Guaranteed Interview Scheme
For every role we advertise, we outline a set of minimum skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these minimum criteria, you can request to be considered under our Guaranteed Interview Scheme.
If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the minimum requirements for the role and indicate in your application email that you wish to be considered under the scheme. If you are applying via Charity Jobs, please ensure that you indicate at the beginning of your supporting statement that you wish to be considered under the scheme.
Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.
If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.
Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Finance and Operations Manager at Fight Bladder Cancer, you will play a pivotal role in shaping and building our finance and operational functions at a strategic level.
You will support all aspects of the charity’s work and development through the provision of strong financial assistance - ensuring accurate financial reporting, sales and other invoicing, bookkeeping, grant management and payroll management.
You will also take day-to-day responsibility for organisational administration.
This role will involve close collaboration with our small team (currently 7.5 FTE) to ensure our day-to-day finance and operational requirements are met, working closely with the CEO and Board of Trustees to build greater financial resilience and strategic financial awareness within the charity.
You will be responsible for the line management of the part-time Office Manager and part-time Charity Administrator.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We believe everyone deserves healthy, sustainable and culturally appropriate food, where they live. We believe the way people access food should be rooted in health, dignity and choice. We believe the food system should be shaped and determined by everyone, and that every voice matters. We believe a thriving local, independent food economy is one that celebrates healthy food. We believe that good food is not a luxury. It’s a basic human right.
If this aligns with how you see the world, and you want to use your skills and experience to help us build towards it, you’ll feel at home here.
Why this role matters
Alexandra Rose run practical place-based food system transformation projects based around a voucher for fresh fruit & veg. We currently have 9 projects across the UK, and we’re aiming to scale in the coming years. Each project operates the same model, but each project adapts to work with different communities, different languages, different community support infrastructure, different retail options, and more.
At the core, we work with local trusted community organisations who distribute our vouchers to local families on low incomes with young children, and in some areas to local adults on low incomes managing food related health conditions (diabetes, obesity, high blood pressure, etc). Voucher distribution is linked to a range of wider wrap around services to ensure that our projects support people in getting out of poverty in real and long-lasting ways. Our vouchers area accepted exclusively by local, independent healthy food businesses, ensuring that we are also supporting a fairer, healthier local food economy.
Our model directly tackles the barriers of affordability and accessibility to the most nutrient dense and most expensive element of a healthy diet. We change the health outcomes of young children and adults living with food related health conditions. We actively change the food environment that is available to a range of people who have been disadvantaged for decades.
As we grow nationally and expand the reach of our projects across multiple regions, we need strong operational leadership to ensure we can deliver consistently, efficiently and with confidence. You will help shape the systems and structures that support our operations, building on the strong work of our existing project teams.
This role is central to developing an operational approach that is both standardised and adaptable, supporting diverse communities while ensuring high-quality delivery, compliance, data collection and organisational resilience. As a senior leader, you will be an active part of the organisation’s Senior Management Team, and play a vital role in guiding the organisation through change, whether driven by shifts in policy, political context, funding environment or community need.
Key Responsibilities
Operational Leadership & Systems Development
- Build on the strong work of our project teams to develop consistent, scalable systems and processes that support effective delivery across different communities.
- Lead the design, implementation and continuous improvement of robust operational systems: data management, compliance, monitoring, reporting, risk management and quality assurance.
- Ensure compliance with relevant regulations (including data protection/GDPR), charity governance requirements and internal administrative standards.
- Work closely with external tech support and internal teams to maintain and improve our digital platforms and tools.
Project Oversight & Delivery
- Provide leadership and coordination to regional project coordinators, ensuring high-quality delivery and alignment with organisational standards.
- Oversee the development of a simple, practical monitoring, evaluation and reporting framework to enable accurate tracking of reach, impact and performance across all projects.
- Support internal reporting to the CEO, SMT and Board, and external reporting to funders, partners and local authorities.
Financial & Resource Management
- Work with the Head of Finance to align operational budgets with organisational priorities, ensuring responsible resource allocation and cost-effective delivery.
- Contribute to financial forecasting and scenario planning from an operational perspective.
Organisational Resilience & Adaptability
- Contribute to organisational planning in response to external changes (policy shifts, political changes, funding conditions, inflationary pressures, etc.).
- Lead operational risk management and ensure continuity of delivery under changing circumstances.
- Promote a culture that values clarity, reliability, adaptability and dignity in service delivery.
Team & Stakeholder Management
- Line-manage project coordinators.
- Maintain strong relationships with local partners, community organisations and local authorities to support effective delivery.
- Support clear internal communication so that people understand processes, compliance expectations and their roles in operational delivery.
Person Specification
We’re looking for someone who:
- Has significant relevant experience in operations management.
- Is highly organised, systems-focused and confident designing and continually reviewing and improving processes, tools and operational frameworks as the organisation grows.
- Is comfortable navigating and coordinating multiple projects, teams and stakeholders across different regions.
- Understands data protection, compliance and risk.
- Has strong digital literacy and can quickly learn new systems. The platforms and apps that underpin our work are central to Operations Team working.
- Has strong financial literacy and experience with budgets, forecasting and resource planning.
- Remains calm, pragmatic and solutions-focused during periods of change or uncertainty.
- Communicates clearly, constructively and collaboratively.
- Shares our belief in dignity, community, independence and the right to good food.
Why join us?
- A senior leadership role with genuine influence in a mission-driven charity.
- The opportunity to shape and strengthen the systems that will support national growth.
- Work that contributes directly to fairer, healthier, more dignified food access across the UK.
- A culture that values flexibility, clear thinking, integrity and adaptability.
Use of AI in applications
We recognise that candidates may choose to use AI tools to support aspects of their application, such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role.
To support integrity and transparency in our recruitment process, we ask that you include a brief note explaining where and how AI tools were used in your application. Applications that appear overly generic, inconsistent with interview performance, or rely heavily on generative AI without clear attribution may raise concerns during the selection process.
Additional information
We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.
Interview dates
- First stage interview - Thursday 19th Feb online via Teams
- Second stage interview - Thursday 26th Feb in person in a central London location TBC
Please submit your CV and cover letter through the Charity Jobs Portal only. We use anonymous recruitment applications sent by email will not be included in the selection process.
N.B Applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you the experienced charity leader that will take our operational delivery to the next level?
The Operations Manager is a new leadership position that will play a pivotal role in the delivery of FFLAG’s operations which span online, offline, and local group support for parents and carers of LGBT+ loved ones. We also want you to bring experience of fundraising to help ensure we stay financially secure for the long term.
About FFLAG
FFLAG is a national voluntary organisation and registered charity and is the UK’s longest established parent support charity in the LGBT+ sector. Our history began in the grassroots parent helplines of the 1960s, grew through the 1980’s and 90’s as we supported anxious parents and fought against the discrimination of Section 28, becoming a formally registered charity in 2000.
Our work sounds simple, but it is life changing. We help parents and families understand, accept and support their LGBT+ family members with love and pride.
We offer a range of support options spanning 121 online and helpline support services, to a UK-wide monthly group Zoom meeting and face to face local groups. We also have an extensive collection of online resources and guides. We attend as many Pride events as we can and our work supports thousands of families every year. This support is provided by an active base of FFLAG volunteers who are parents of LGBT+ children themselves, supported by other volunteers and allies.
In addition to our support work, FFLAG advocates for the full human and civil rights of LGBT+ individuals. FFLAG speaks out and acts to defend and enhance those human and civil rights.
What this job is all about
Simply put, as Operations Manager you will ensure the charity's activities are effective, sustainable, and aligned with our mission to support families with LGBT+ members
Reporting directly to the Chair, working closely with the Board of Trustees and supported by a part-time Volunteer Engagement & Events Coordinator you will:
- Lead and supervise the daily operational functions, ensuring smooth and compliant delivery of services.
- Lead fundraising activities, including grant applications, donor stewardship, and partnership development.
- Manage and support staff and volunteers, nurturing a positive, inclusive, and collaborative culture.
- Support the Trustees to ensure compliance with all relevant UK charity legislation and regulatory requirements (e.g., Charity Commission, safeguarding, risk management, data protection).
- Collaborate with the Chair and Board of Trustees to develop and implement strategic plans, with clear KPIs and measurable outcomes.
What else might you be involved in?
Because this is a new role we expect to learn together about what additional activities you can support us with beyond the key priorities mentioned above. This could include helping us to:
- Monitor and report on operational performance, identifying opportunities for innovation and growth.
- Oversee financial management including budgeting, forecasting, and reporting, ensuring resources are used efficiently and transparently.
- Oversee communications and stakeholder engagement, including public relations, digital presence including website and social media, and community outreach.
- Act as an ambassador for FFLAG at events, forums, and in collaborative partnerships.
What are the skills and attributes you will need to be successful?
As the most senior employed position in the charity, we need an experienced operational leader that can grow with us. You will be self-motivated and enjoy working independently without the need for close supervision.
In terms of specific areas of skill or experience we are looking for people who can demonstrate previous experience of:
- Operational Leadership: Demonstrable experience in a senior operations role, ideally within the charity or voluntary sector.
- Fundraising: Experience supporting or leading fundraising campaigns and developing income streams.
- Governance: Knowledge of UK charity governance and regulatory compliance.
- People Management: Confident in leading, motivating, and developing a small team and volunteers.
- Commitment to Inclusion: Passionate about equality, diversity, and supporting the LGBT+ community and their families.
As an experienced leader we would also expect you to have:
- Financial Acumen: Proven ability to manage charity finances, budgets, and reporting processes.
- Communication: Excellent written and verbal communication skills; able to represent the organisation externally.
- Strategic Thinking: Able to translate vision into actionable plans and execute effectively.
- Problem Solving: Resourceful, adaptable, and solution-oriented approach to challenges.
- Digital Skills: Comfortable with digital tools and platforms, social media, and remote/hybrid work practices.
Why join us?
FFLAG is a mission driven charity that makes a real difference to the lives of parents and carers and their LGBT+ loved ones. Our work matters. And we know we can get even better in how we deliver.
That’s where this role comes in. It’s an amazing opportunity to grow as a leader whilst helping us manage our growth and deliver excellent support services.
We offer flexible remote working – we expect 3 days per week of effort but how you deliver that is open to discussion. And we are offering what we believe is a competitive financial and benefits package for the role.
How to apply
Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer three screening questions about your skills and experience.
We plan to do first-round interviews through February and are hoping to appoint to the role in March.
Closing date for applications is Friday 30th January.
Our mission is to support families with LGBT+ members
The client requests no contact from agencies or media sales.
About The Launchpad Collective
The Launchpad Collective is a refugee-led charity supporting people with lived experience of displacement to rebuild their lives through employment, confidence, and a sense of belonging. Steered by people with lived refugee experience (82% of our team), we create meaningful pathways to work, dignity, and connection.
Many of the people we support arrive in the UK with determination, skills, and professional expertise, only to face systemic barriers that prevent them from accessing employment. Through tailored employability support, one-to-one mentoring, and direct employer engagement, we walk alongside our clients as they rebuild confidence, reclaim agency, and move into work they are proud of.
About the Role
We are seeking an experienced and values-driven Operations Lead to play a key leadership role within The Launchpad Collective. This is an exciting opportunity for a confident, organised, and proactive individual who is motivated by social impact and committed to improving the lives of refugees.
As Operations Lead, you will oversee the smooth running of the organisation, manage people and departments, and support the senior leadership team to ensure our programmes are delivered effectively and sustainably. You will be a motivational leader who is respected by the team, bringing strong people skills, patience, and kindness to your work.
This role requires someone with several years’ experience in operational management and people leadership, who thrives in a fast-paced, mission-driven environment.
We particularly welcome people with lived experience of seeking sanctuary in the UK. For full details of the role and guidance on how to apply, please check the attached job description.
We’ll be hosting an online Q&A session on 14 January, from 11:00am–12:00pm. We encourage potential applicants to register and submit any questions in advance. Here is the registration form https://forms.gle/fqSwCvGw1yHEmM2g6
For full details of the role and guidance on how to apply, please see the attached job description.
How to Apply
Please send a CV and covering letter to the email on the job description attached
Interview dates:
First interviews: 2–4 February 2026
Task / assessment: 9–11 February 2026
Second interviews: 16–18 February 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Operations Manager
Location: Remote / Cambridge (1 days per week in the office)
Hours: 37.5 per week
Salary: £47,810 to £54,710 per annum
Reporting to: Managing Director
Term: Permanent
Aquilas is delighted to be partnering with Royal Papworth Charity to recruit a Charity Operations Manager to play a key role in the delivery of the charity's strategic objectives, ensuring effective governance, operational oversight, and stakeholder engagement across a diverse portfolio of grant-funded hospital projects.
We are looking for an experienced and motivated person who wants to drive transformational change across the entire charity. If you have Charity, Operations, Governance or NHS grant giving experience please take a look.
About the Charity:
Royal Papworth Charity plays a vital role in ensuring that Royal Papworth Hospital is able to offer superior facilities, exceptional patient care and an enhanced patient experience thanks to the generosity of our supporters. We provides grants to support transformational projects across the hospital, many of which have a direct and immediate impact on our patients, their families and our staff.
Royal Papworth Hospital is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge.
About the role:
This is a leadership role responsible for the operational delivery of a diverse portfolio of grant-funded projects across the Trust, driving innovation in patient care and clinical excellence.
The postholder will oversee the charity's governance, compliance, and financial operations, ensuring robust systems are in place to support effective decision-making and strategic delivery. Working closely with clinical teams, senior managers, and external stakeholders, the Charity Operations Manager will play a central role in translating strategic priorities into impactful, well-governed programmes.
Person Specication:
- Demonstrates good levels of financial acumen including the management of financial budgets.
- Experience of leading or working in complex project teams within an organisation.
- Proven ability to influence, inspire and effectively manage staff.
- Experience of working across organisations on projects.
- Understanding the significance of national developments and their impact at a local, regional level.
- Sound knowledge in the use of information technology and its application in practice.
- Ability to analyse and interpret data.
- Experience in writing development propositions.
- Experience presenting complex, sensitive or contentious information to a wide range of stakeholders with varied backgrounds.
- Analyses multiple demands on the service and resources, while balancing needs against available resources. Assesses likely impact on local service of national developments.
- Ability to provide and receive highly complex and sensitive commercial information. Experience working with complex facts or situations which require analysis, interpretation and evaluation of a range of options.
- Plan and organise broad range of complex activities; formulates, adjusts plans or strategies.
- Ability to communicate across organisational boundaries effectively.
- Excellent oral and written skills, with experience in using PowerPoint for report writing.
- Excellent attention to detail. Ensuring data and reports are presented to a high-quality standard.
- Presentation skills and the ability to present to a range of groups and individuals.
To Apply:
To receive a candidate pack or arrange a confidential conversation, please contact:
Kieran McGorrian, Head of Not for Profit Appointments, Aquilas
Location: Moreton-in-Marsh Office or Remote (UK-based candidates)
Contract type: Full-time or part-time, minimum of 3 days per week (to include some Fridays)
About Us
Forest Peoples Programme (FPP) is a human rights charity that supports tropical forest peoples to protect their lands and livelihoods. We have 70 people on the team including human rights lawyers, anthropologists and social scientists working with communities and local organisations around the tropical belt. Up to half of the team live and work remotely. We are looking for a Logistics and Administration Officer to join the Administration team. For a full list of duties, please see the Job Description below. The successful candidate will be highly organised, proactive, and able to manage multiple tasks efficiently. An interest in the work of FPP and previous experience in logistics, travel coordination, or office administration is essential, while experience working with international teams and managing events or field operations would be a strong advantage.
Key Responsibilities
Travel & Logistics
- Coordinate international and domestic travel for staff, consultants, and partners (including travel, flights, visas, accommodation, insurance).
- Support with preparation of Visa applications.
- Ensure compliance with organisational travel policies and donor requirements.
- Maintain relationships with travel providers and negotiate cost-effective arrangements.
- Support logistics for workshops, conferences, and field trips, including registrations, venue booking and equipment procurement.
- Assist with monitoring and ordering travel equipment inventory including first aid, GPS units and other field equipment.
- Financial administration and liaising with the finance team.
Administration
- Provide day-to-day administrative support to the organisation.
- Work closely with the operations team, including HR and IT.
- Manage office supplies, contracts, and service providers.
- Assist with document preparation, filing, and record-keeping.
- Set up and coordinate Zoom meetings.
- Assisting with Zoom meetings including break out rooms, interpretation function etc.
- Assist with preparations for staff meetings.
Person Specification
Essential Skills & Experience
- Proven experience in travel coordination, logistics, or administration (preferably in NGOs or international organisations).
- Proficiency in Microsoft Office including Excel.
- Strong organisational and multitasking skills with attention to detail.
- Excellent communication skills.
- Ability to work under pressure and adapt to changing priorities.
Desirable
- Experience working in the charity sector or similar.
- Awareness of financial admin requirements.
- Familiarity with travel safety and security protocols.
- French/Spanish languages an asset.
What We Offer
- Occasional travel opportunities.
- Opportunity to contribute to meaningful global human rights work.
- Collaborative, multicultural team environment.
- Flexible working arrangements.
- Enhanced sick leave and maternity/paternity leave.
- 25 days (pro rata) annual leave, plus UK bank holidays and the days between Christmas and New Year.
- Office with free parking, electric vehicle charging point and close proximity to the train station.
To apply, please visit our website.
Closing date for applications: Monday 16th February, 5pm UK time.
Potential interview date: Wednesday 4th March 2026.
We value collaboration, diversity, and the unique contributions of each individual, and welcome applications from candidates of all backgrounds and experiences. This role is based at our Moreton-in-Marsh office, with flexible remote working options for UK-based candidates. To be considered for this role, applicants must have the right to work in the UK at the time of application, as we are not able to sponsor visa applications.
A fantastic opportunity for individuals with experience in financial management to join our team as Finance Manager (Mat Cover).
Start Date: First week of March 2026
As our Finance Manager you will be responsible for the smooth running of the financial administration of the charity. Working closely with the Director of Finance & Operations, you’ll create timely financial reports, budgets & forecasts to inform decision making.
As an experienced manager, you will bring strong financial management skills, efficient administrative systems oversight, and a proven track record of working effectively within small teams. Excellent communication and organisational abilities are essential, along with a proactive, solution-focused approach
Key Responsibilities:
- Financial Management: Oversee daily operations of the finance function, ensuring accurate month-end processes, preparation of management accounts, maintenance of the Xero accounting system, and strong financial controls and procedures.
- Team Leadership and Oversight: Manage and support the Business Administration and Finance Officer, reviewing reconciliations and ensuring effective financial operations, including accounts payable/receivable, cash flow, and corporate cards.
- Forecasting and Budgeting: Lead monthly and quarterly financial forecasting and support the Director of Finance and Operations in developing and monitoring the annual budget.
- Financial Processing: Ensure all transactions are supported with appropriate documentation, manage income recording with the philanthropy team, and oversee gift aid submissions.
- Payroll and Pensions: Process monthly payroll and pension contributions through Xero, manage HMRC obligations, and ensure staff expense claims are handled accurately and timely.
- Compliance and Governance: Prepare statutory returns for the Charity Commission and Companies House, ensuring compliance with all financial and legal reporting requirements.
- Uphold Envision’s values and be a role model for young people and volunteers.
- Ensure that all activity is delivered in line with Envision policies and procedures.
Essential Experience, Knowledge and Competencies:
- Prior experience of working in a similar role (min 2 years)
- Accounting qualification (e.g. AAT Level 3 or above, ACA, ACCA, CIMA) or Qualified by Experience
- Experience with IT systems – Office365, Shared drives
- Excellent communication skills, both written and oral, including the ability to present financial reports and information effectively to a wide variety of audiences.
- Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture
Desirable Experience, Knowledge and Competencies:
- Experience with IT systems – Xero, SafeHR, Salesforce, Docusign
- Experience of the charity sector and its accounting requirements
- Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the application pack and apply online.
Deadline - Midnight Monday 26th January
Please note:
- Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.
- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you are a whizz with Excel and adept at getting the most from complex databases, but also a great communicator and administrator (confident responding to many varied queries, super organised and passionate about process improvement), we’d love to hear from you.
About Us
The Society for Endocrinology is a UK charity and membership organisation that brings together scientists, clinicians, and nurses who work with hormones, to improve lives. Hormones matter; they control almost every function in the body, and when things go wrong, they cause some of the most common - and some of the rarest - health conditions.
We empower healthcare professionals and researchers to stay at the cutting edge of science and patient care. We also support other national and international endocrine organisations (our clients) to deliver their own impactful work.
As a medium-sized charity with a friendly, supportive and flexible culture, we work collaboratively to make a big difference and build a strong global endocrine community. We are committed to fostering a diverse and inclusive workplace where all team members feel valued, respected and empowered to bring their authentic selves to work.
The role is full-time, but please let us know if you would like us to consider part-time.
The Role
Are you passionate about combining data expertise with exceptional customer service? We’re looking for a Membership and CRM Officer who loves data as much as people—combining advanced Excel skills and database expertise with outstanding communication and administrative skills.
You will independently manage membership subscription processes and grants administration, respond to member queries and ensure our CRM systems run smoothly. This is an exciting opportunity to make a real impact in a mission-driven organisation.
What You’ll Do
· Administer membership applications, renewals, and payments
· Provide excellent support to members and delegates and respond to enquiries
· Maintain, troubleshoot and optimise multiple CRM systems, ensuring data accuracy and compliance
· Develop and generate reports and insights to inform decision-making
· Support grants administration and committee processes
· Collaborate across teams to improve systems and member engagement
Please see full job description for more details.
What We’re Looking For
· Customer service skills and professional written and verbal communication
· Proficiency with Microsoft suite
· Advanced Excel skills (Power BI experience is a bonus)
· Proven experience managing CRM systems and complex databases
· Strong organisational skills and attention to detail
· Customer- and solutions-focused mindset with the ability to build positive relationships
· Experience in membership/subscription administration or similar is desirable
Why Join Us?
· Hybrid working - Tuesdays and Wednesdays in the North Bristol office (with flexibility where needed)
· Flexitime system
· 26 days annual leave minimum, plus bank holidays
· Health and Wellbeing Cash Plan – private GP, cash back for dentist, opticians, physio and more
· Salary Extras scheme
· Refer a friend scheme
· Employee Assistance Programme
· Be part of a charity that makes a difference in healthcare
· Collaborative and supportive team environment
We aim to conduct first-round interviews via Teams call week commencing 2 February. In-person interviews will follow before the successful candidate is selected.
We are happy to answer your questions prior to application.
We bring together the global endocrine community to share ideas and advance hormone science and practice
The client requests no contact from agencies or media sales.
Civis Foundation (UK) has partnered with AEA Consulting for the recruitment of the Programme Officer.
Civis Foundation invests in arts and letters, cultural preservation, and community development initiatives. Initially established in the US, the foundation is launching a UK-based charitable entity in 2026 to expand its mission across Commonwealth countries, with a particular focus on the United Kingdom, Jamaica, Barbados, and cities such as London and Liverpool.
The work of the Foundation is rooted in the belief that understanding "the other", both within ourselves and in our communities, is essential to personal fulfilment and social transformation. Through partnerships with artists, cultural institutions, municipalities, and community organisations, the Foundation creates opportunities for engagement that transcend boundaries, cultivating compassion and advancing justice.
The newly formed London office will serve as a hub for adaptive reuse of heritage buildings, artistic commissioning, and community investment throughout the Commonwealth. We view artistic expression as a starting point for rekindling democracy - work that urges us to consider the needs of the other, their lived experience, and perspective. We champion projects that address complex historical narratives and create space for genuine dialogue, helping us imagine how we might live together.
The UK charitable foundation will serve purposes including the advancement of education, cultural preservation, and the advancement of citizenship and community development.
Programme Officer (UK) – Role Description
Working closely with and reporting to the President and CEO of Civis Foundation (US and UK), the UK Programme Officer will support the Foundation with the launch and scaling up of its operations in the UK.
The Programme Officer will be responsible for the day-to-day operations of the UK Foundation, relationship development, and project management. The management of the initial activity of the Foundation in the UK will include:
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Relationship building: Extensive outreach to potential partners across arts, preservation, municipal, and community sectors in London, Liverpool, Jamaica, and Barbados. Secure introductions and meetings for the President and CEO, and explore potential programme collaborations.
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Partner collaboration: Work with strategic consulting partners to support business planning and programme development.
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Operating budget and core grant application development: Prepare a comprehensive grant request to Civis Foundation New York for initial capitalization, including a three-year operational budget.
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Financial management and reporting: Support preparation of annual accounts, supplier management and payments, and monitor budgets and cash flow.
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Operational and administrative support: Work with the President and CEO of Civis Foundation and other relevant staff and consultants on ad-hoc administrative support, meetings and diary coordination, and to put in place systems and processes for the full launch of the UK operations.
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Evaluation and monitoring: Develop a "light-touch" but effective framework for measuring impact and tracking relevant metrics.
Key competencies and required skillset to succeed in this role include:
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Demonstrate understanding of the UK non-profit landscape, specifically within social justice, arts, or community/urban development context, with at least 7-10 years of project and programme management experience in one or more of these fields.
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Bring a strong network in one or more relevant fields in the UK: social justice, arts, or community/urban development.
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Excellent project management skills, including fluency with software packages (MS Office, project management) and relevant AI tools.
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Financial literacy (including budgeting and cash flow management).
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Working knowledge of the governance and legal regulation in the UK charitable sector.
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Knowledge of and interest in the current agenda around civic and social development, education, and the role of arts and culture in social change, heritage preservation, and urban development.
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Comfortable working independently and across time zones.
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Clear and respectful communicator with excellent interpersonal and collaboration skills.
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Detail-oriented, proactive, and accountable.
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Self-motivating and willing to balance strategy with daily administration.
We expect this to be a part-time role for the initial 12 months of operations, with potential to scale up to a full-time role in 2027.
Compensation & Benefits:
Compensation: £60,000-£67,000 a year (Full-Time Equivalent), dependent on experience.
Actual Salary: £42,000-£47,600 a year for 25 hours per week (0.7 FTE) pro rata.
Working hours: 25 hours per week. Flexible, with some adjustment to both UK and US time zones.
Annual leave: 22 days (28 days including bank holidays, pro rata.)
Pension: 8% employer contribution.
Hybrid working: remote/working from home, with regular access to a coworking/office space in London and for attendance of in-person meetings in London.
Training and development: Annual budget for professional development, conference attendance, etc.
Application Process:
To apply, please submit your CV and complete three questions on the Applied platform.
Application deadline: 10:00am (GMT) on 2 February 2026
Provisional interview dates with shortlisted candidates: 16-27 February 2026
The selection process will follow three stages: 1. Online interview 2. Technical interview 3. Final presentation and interview with CEO.
Indicative start date: March 2026
We believe a diverse workforce is a stronger workforce. We encourage applications from all backgrounds, ensuring fair treatment and opportunity for everyone. Selection is based solely on merit, ability, and fitness for the role.
The client requests no contact from agencies or media sales.
At WeSwim, we support disabled adults to swim in welcoming, inclusive volunteer run clubs across London. For many of our swimmers, the water offers a new freedom, easing pain, building confidence, and opening up new ways to move and connect.
We’re now looking for a Cubs and Community coordinator to help keep our swim sessions running smoothly and our community growing well.
This role is about people, organisation and care. You’ll coordinate weekly swim sessions, support swimmers throughout their journey with WeSwim, and make sure the behind-the-scenes admin is handled accurately and calmly. You’ll play an important role in welcoming new swimmers into our community, building relationships with other third-sector organisations, managing waiting lists, and helping ensure our clubs remain active and well-attended.
You’ll get to know our swimmers as individuals ensuring that we can continue to create an experience where people feel supported and welcomed. No two weeks will look the same, but every week will be full of purpose.
This is a part-time role (15 hours per week), ideal for someone who is highly organised, people-focused and motivated by inclusion, community and impact. You don’t need to be a swimmer but you do need to care creating inclusive spaces where people can thrive.
Every session you support helps people who struggle to access mainstream swim sessions to exercise,to feel more confident and benefit from the WeSwim community.
Key Responsibilities:
Club Operations & Coordination
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Coordinate weekly swim sessions, including booking swimmers and liaising with pool partners.
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Act as the main day-to-day contact for clubs, supporting swimmers, volunteers and committee members.
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Spot and resolve operational issues, escalating where needed.
Swimmer Membership & Support
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Manage swimmer onboarding from application to first session.
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Monitor swimmer attendance and respond to queries or concerns.
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Maintain accurate and up-to-date swimmer information.
Swimmer Recruitment & Outreach
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Build relationships with third-sector organisations to support referrals and recruit new swimmers.
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Undertake outreach to maintain a healthy flow of new swimmers into WeSwim clubs.
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Manage swimmer waiting lists and support smooth onboarding into sessions.
Administration, Data & Monitoring
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Maintain club records, including membership data and attendance logs.
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Monitor attendance and impact data to support reporting.
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Use systems and tools to keep club administration efficient and organised.
Communication & Relationships
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Communicate clearly with swimmers, volunteers and committees via email, WhatsApp and other channels.
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Liaise with external partners such as pool staff and local stakeholders.
Diversity and Inclusion: We are passionate about creating a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, ethnicities, ages, sexual orientations, gender identities, and abilities. We particularly welcome applications from disabled people, people from the Global Majority, LGBTQIA+ individuals, and those underrepresented in charity employees. We believe diverse perspectives strengthen our decision-making and help us better serve our community.
Location: This job is London based. Your work will mostly be from home but you will be required to visit one of our London Clubs at least once a month. Please only apply if you have the right to work in the UK and are based within easy reach of London.
Join us in making a difference to increase opportunities for disabled people to swim in London.
The client requests no contact from agencies or media sales.
We are recruiting a Support Manager to provide clear leadership, coordination and oversight of our support services during a period of growth. This role is pivotal in ensuring our services are safe, sustainable, well-governed and responsive to patient needs, while supporting staff and volunteers working in emotionally demanding environments. You will work closely with the Director of Research & Programmes and collaborate across the organisation to align support services with wider strategy.
This is an ideal role for someone with experience managing support or community services in the charity or health sector, who values clarity, collaboration and compassionate leadership.
Key Responsibilities
Service Leadership & Oversight
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Provide operational oversight of Make 2nds Count’s support services, ensuring high-quality, consistent delivery.
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Embed clear processes, boundaries and decision-making routes across support activities.
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Monitor service activity, risks and capacity, escalating issues appropriately.
Safeguarding, Risk & Quality
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Act as the operational safeguarding lead for support services.
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Ensure safeguarding, incident reporting and crisis procedures are embedded, understood and followed.
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Support a culture of emotional safety and reflective practice.
Team & Volunteer Support
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Line manage and support staff within the support team.
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Work with the Director of Research & Programmes to ensure appropriate supervision structures are in place.
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Support volunteers and facilitators through clear guidance, training pathways and escalation routes.
Planning & Collaboration
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Contribute to service planning, improvement and prioritisation.
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Work collaboratively with colleagues across the charity, including fundraising and communications, to ensure joined-up delivery.
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Support the evaluation and development of services based on insight and learning.
About You
Essential
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Experience managing or coordinating support, community or health-related services.
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Strong understanding of safeguarding in sensitive or high-risk environments.
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Experience supporting staff or volunteers in emotionally demanding roles.
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Ability to bring structure, clarity and consistency to complex service delivery.
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Confident communicator, able to navigate sensitive conversations with care.
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Comfortable working remotely and managing your own workload.
Desirable
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Experience in cancer, health, mental health or lived-experience-led services.
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Knowledge of governance, data protection and information management.
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Experience working in a small charity or resource-constrained environment.
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Understanding of trauma-informed or compassionate practice.
Why Join Us?
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Be part of a mission-driven, patient-led charity making a real difference.
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Work with a supportive, values-led leadership team.
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Flexible, home-based working.
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Annual leave enhancements over Christmas and New Year.
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Opportunity to shape and stabilise vital support services at a key moment.
How to Apply
Please submit:
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A CV, and
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A supporting statement (no more than 2 pages) outlining how your experience meets the requirements of the role and why you are interested in working with Make 2nds Count.
We are committed to inclusive recruitment and welcome applications from people with lived experience of cancer.
The client requests no contact from agencies or media sales.













